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Top job
St. Hilda's East, Multiple Locations (On-site)
£33,000 FTE (pro rated to £19,800 for 22.5 hours per week)
A fabulous opportunity to join a 135-year old charity, using your HR expertise to embed best practice around employment and volunteering.
Posted 3 days ago Apply Now
Top job
Phoenix Futures, Remote
£56,500 per year
An exciting opportunity to drive growth and expand reach in specialist psychosocial treatment services.
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Peace Brigades International (UK), London (Hybrid)
£50,000 - £66,000 per annum, depending on experience
Seeking a creative, experienced leader to take PBI's advocacy, fundraising & strategic support for human rights activists to the next level
Posted 1 week ago
Closing in 6 days
The Nuffield Trust, W1G, London (Hybrid)
£42,010 per year
Bring your qualitative research expertise and policy insight to help drive impactful health and social care analysis at the Nuffield Trust.
Posted 3 days ago
Migrants Organise Ltd, London (Hybrid)
£60,000 - £70,000 per year
Posted 3 days ago
Closing tomorrow
Samaritans, Ewell, Surrey (Hybrid)
£75,000 - £80,000 per year
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Closing in 7 days
Money and Mental Health Policy Institute, London (Hybrid)
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Posted 3 days ago
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The Churchill Fellowship, Westminster (Hybrid)
45,000.00
Posted 1 week ago
GiveOut, London (Hybrid)
£55,000 - £65,000 per year
GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism.
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Leeds Jewish Welfare Board, Leeds (On-site)
£26,000 per year
The Volunteer Development Officer will contribute to providing a positive experience for circa 240 volunteers, ensuring they feel valued.
Posted 1 week ago Apply Now
Youth Commission for Guernsey & Alderney, Guernsey (On-site)
£37,000 - £50,000 per year
Posted 5 days ago Apply Now
Closing in 7 days
Swindon and Gloucestershire Mind, GL1, Gloucester (On-site)
£27,000 per year FTE
Empower lives at Alexandra Wellbeing House—support individuals in crisis & shape the future of mental health care. Join us today!
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Page 3 of 47
Greater London (Hybrid)
£49,538.49 per year
Full-time
Permanent
Job description

We are recruiting for a Quality and Operational Development Manager to join our team in London; the scope on this job involves….

Job Title: Quality and Operational Development Manager

Location: Hybrid working with the requirement to occasionally attend our Head Office (Vauxhall) and Refuge's services nationally
Salary: £49,538.49 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full-time, Permanent

Hours: 37.5

We are looking for a passionate and skilled Quality and Operational Development Manager to lead our work on strengthening and embedding quality assurance across our services. This is a vital role in ensuring that women and children receive the highest standard of support when they need it most.

As Quality and Operational Development Manager, you will lead on obtaining external accreditations, refresh internal audit processes, and oversee the development and review of operational policies. You’ll work collaboratively across teams and with survivors to ensure our services reflect best practice, legal compliance, and feminist values. We’re looking for someone with strong communication skills, experience in quality assurance or accreditation, and experience of working within domestic abuse or gender-based violence services, alongside a commitment to equity, diversity, and inclusion.

This is an exciting opportunity to make a real impact. You’ll play a key role in shaping Refuge’s approach to quality and service development and help shape the future of domestic abuse services. Join us and be part of a team that is changing lives every day.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 5 December 2025

Interview date: 17 December 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Posted by
Refuge View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 19 November 2025
Closing date: 05 December 2025 at 09:00
Job ref: 1855
Tags: Advocacy, Operations