Policy jobs in welshpool, powys
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.
This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
About you
We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to:
- Establish new peer support groups across a diverse range of communities
- Supervise a small team of Peer Support Development Officers
- Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
- Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
- Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously
In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Essential requirements include:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: 11.59pm, Thursday 26 June 2025
- First interview: We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your cover letter.
• Please do not use AI tools like ChatGPT to produce your cover letter. We use software to check and your application will be rejected if you do.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Thank you!
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About the role
As a Finance Business Partner, you will have responsibility for the leading the annual budget setting process for the organisation – circa. £8m.
You'll report to to the CEO, Executive Team (ET), and with the Finance and Commercial Director (FCD) support the preparation of papers for the Board on the numbers, with narrative, detail and analysis where appropriate.
The role will not line manage but will be expected to coach, mentor, collaborate with and contribute to the development of the other members of the finance team - we are, all of us, internal customer facing.
As Finance Business Partner, you will be responsible for supporting budget holders to produce robust forecasts for the Management Accounts and to produce monthly Management Accounts with the Finance Manager.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
Closing date: 10 June 2025 at 08.00
Shortlisting date: 11 June 2025
Interviews: 20 June 2025
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
Role context:
Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams.
In 2025, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, & Cambodia. Cord has a global team of thirty people with finance staff across five country teams.
The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.
In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system and developing financial policies and procedures.
The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.
Key Responsibilities:
- To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
- To ensure the effective financial management of the organisation create and maintain effective financial control
- To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
- To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting
Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!
Please provide a CV (maximum 2 pages) and a cover letter (maximum 2 pages) that outlines:
- your interest in Cord and the role
- how you fulfil the requirements of the role
Please be sure to include the location where you are based.
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting opportunity to manage a new programme and campaign focused on bringing children and young people's voices and experiences into a key public debate.
The programme is about working alongside young people to explore new ways to understand and tackle misogyny.
At Barnardo's, we believe that addressing this issue is vital, so that children can be safer, happier, healthier and more hopeful.
The essential criteria for this role are:
Experience
- At least five years' experience across both public affairs and campaigning roles working with the Westminster government and parliament.
- Demonstrable experience of working closely with senior leadership in a large organisation.
- Demonstrable experience of achieving policy change as part of a campaign.
- Demonstrable experience of developing influencing activities alongside children and young people.
- Experience of matrix management.
- Experience of project/programme management.
Skills / abilities
- Excellent written and verbal presentational skills.
- Excellent interpersonal skills.
- The ability to communicate complex concepts to a variety of audiences.
- Understanding of the UK Parliament and devolved administrations, including legislative processes and the role of parliamentarians.
- Knowledge of the charity campaigning environment, including relevant regulation.
- Ability to think creatively.
- Comfort working in fast-changing environments and ability to adapt plans where needed.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described. We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Part-time Co-production Coordinator - Adults
Salary: £30,000 FTE
Hours: 18 hours per week. To be worked 3 days a week (6 hours per day)
Contract: 1-year, fixed term
Location: Mainly home based with regular meetings in the London Borough Hammersmith & Fulham
Parent/Carer Co-production Coordinator to empower and support parents of young adults with SEND.
Are you passionate about making health and social care systems work for families who have young adults with SEND?
Do you enjoy developing relationships, collaborating and contributing to better outcomes for the people that most need joined up support?
Do you have lived experience of using health and social care services as a parent or carer?
Parentsactive CIC is the parent/carer forum for Hammersmith and Fulham and works to empower parent/carers of children and young people with special educational needs and disabilities (SEND) from birth through to adults.
We are delighted to be recruiting a Co-production Coordinator to work alongside our parents and carers of young disabled adults to ensure they have meaningful opportunities to inform and influence strategic and operational developments across Hammersmith and Fulham that will lead to a better future for them and their young person.
The Co-production Coordinator will support the coordination of a range of activities designed to increase coproduction across the borough’s health, education and social care systems.
The successful candidate will be passionate about coproduction and ensuring the voice of people with lived experience is heard. They will have strong skills in working collaboratively with a wide range of people including families, statutory and third sector partners. The person will be a good listener, compassionate and understanding of the issues related to supporting a disabled adult to live their best life and have the confidence to challenge when necessary.
Last date to receive applications: 13th June 2025 6 pm
Interview date: 2nd July 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
No agencies please.
Thank you!
Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraiser in order to cover parts of London and Essex . You will generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.
As a Community Fundraiser you will:
- Generate and grow income through inspiring community fundraising activities.
- Engage, recruit, and support individual fundraisers, challenge event participants, fundraising groups, and Charity of the Year partners.
- Build and sustain a strong supporter base through excellent stewardship.
- Work collaboratively with a passionate, fast-moving team and across departments like PR, Marketing, Research, and Policy.
- Travel locally for key events and work flexibly to meet fundraising goals.
To be successful, you must have experience:
- Experienced in community fundraising with a proven track record of meeting financial targets.
- A confident communicator,
- Exceptionally organised, able to juggle multiple projects and deadlines.
- Proactive, independent, and driven by a ‘can-do’ attitude.
- Flexible with working hours, including occasional evenings and weekends.
Salary: £31,000 per annum + LW of £3,500 per annum (where applicable).
Contract type:Full-time, permanent
Location- London and Essex, fully remote
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
The National Lottery Community Fund is seeking a Strategic Communication Lead, Wales to drive forward our ambitious communications transformation. This newly created role sits at the heart of our restructured communications function, designed to deliver our strategy "It Starts with Community" and shift our focus to demonstrating the powerful impact communities have across the UK. It is essential that you are a Welsh-speaker.
As we build a new, integrated approach to communications across the UK, this position offers an exceptional opportunity to shape how we tell our story. Playing a strategic leadership role, you will be the vital bridge between our grant makers and communicators, working in a matrix manner with the senior leadership team in your country and our wider communications team to solve problems and generate successful communications and engagement campaigns.
You will provide strategic leadership on communications and external affairs, working across two areas of responsibility: a specific country within the UK and one of our four missions. Your ability to create powerful alignment between these areas will be essential to success.
Your deep understanding of the devolved context and stakeholder landscape will help build the Fund's influence with regional decision-makers and opinion formers while advancing UK-wide objectives. You will also be an ambassador for the Fund's work, maintaining a strong network in your country.
We are looking for an experienced communications strategist with extensive knowledge of the local political, media and stakeholder landscape. You should bring a sophisticated understanding of how communications can drive organizational objectives and a proven track record of leading integrated campaigns. Your background might include senior communications roles in government, the VCSE sector, or complex organizations operating across devolved administrations, where you've demonstrated ability to navigate diverse stakeholder environments and translate strategic goals into impactful communications activity.
Key responsibilities
- Lead strategic communications for one Funding portfolio and one mission area, ensuring integration with business planning
- Build and lead matrix teams to deliver integrated communications campaigns
- Develop and implement communications plans that drive engagement with key stakeholders
- Provide senior counsel on reputation management and crisis response
- Act as senior regional point of contact for communications and external affairs
- Ensure consistent messaging across all customer journey touchpoints
- Represent the Fund with key external stakeholders and opinion formers
Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Leeds, London, Manchester, Newcastle and Newtown.
Interview date: Friday 11th July
On application, please align your supporting statement to the criteria below
Essential criteria
- Extensive experience in developing and delivering strategic communications and engagement in support of organisational priorities, including planning and executing media, marketing and external affairs
- Strong influencing skills with both internal colleagues and external partners
- Significant experience in building and leading high-performing teams in a matrix-management setting
- Demonstrable understanding of public affairs in devolved governments
- Experience providing strategic communications counsel to senior leaders including at times of reputational risk
- Experience in leading crisis communications
- Excellent project management skills in a complex organisation with competing deadlines
- Demonstrable experience in using data and insight to inform and deliver communications campaigns.
Desirable criteria
- Experience working across multiple regions or countries
- Track record of developing innovative communications approaches
- Experience in one or more of our mission areas
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
Non Charity Employer
501 - 1000
It starts with community.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area
Working pattern: Remote work with regular travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place within the South West area.
Deadline for applications: 2nd July 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage for 30 years, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off
- Flexible working (Wednesday must be a working day, choose the other 2 days and adapt your working pattern to suit you as long as you complete your hours between 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Clinical supervision and excellent support
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, any type of casework or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
- frontline support service experience
- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
- research and advocacy skills – you will reach out to other organisations to support your cases where required
- competent I.T skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We are happy to receive cover letters in an alternative format, for example, a short video telling us why you think you're the perfect fit for Brake. These can be sent via email.
Registered Charity
51 - 100
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Thank you!
The National Youth Agency is looking for a new Associate Tutor/Assessor to join our Academy Team.
Hours: As and when required
Salary: £120 per day
Remote: This role is homebased/remote working
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutor/Assessor Associates.
Our Academy Tutor/Assessor Associates will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.
The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They support the development of knowledge and skills; deliver innovative and engaging training that benefits youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Please refer to our Candidate Pack for more information on the role and the requirements.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform.
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221839
Thank you!
Do you have experience in generating and sustaining charitable giving from individuals and nurturing a Friends scheme in the Arts education sector? Are you passionate about choral singing and its power to change the lives of children and young people and can you successfully advocate on our behalf to potential major donors?
The primary focus for the new role is to generate sustainable charitable giving from individuals, maintaining and growing our Friends memberships and developing significant income from major donors. We will also welcome input on stewardship of trusts and foundations if this is also your area of expertise.
We are a leading choral singing organisation and run residential summer courses for children and young people. Our artistic director, Ralph Allwood, founded the organisation 45 years ago, since when over 10,000 young people have benefited from our life-changing courses. Nowadays, around one third of students receive generous bursary support to attend a course and we also work with a range of partner organisations to encourage even more young people from diverse backgrounds to take part in our choral singing courses. We want to secure the future of the organisation and increase the number of students we can support by significantly growing our individual giving.
We are looking for an experienced fundraiser to work up to 2 days per week on a freelance basis to help us move up a gear or two in terms of our fundraising, specifically to develop private giving from our extensive alumni network and the many successful individuals who feel music education at a young age made them the person they are today.
We have an office in central London but the job can be done remotely with occasional meetings with the General Manager, either in person or virtually.
Key information
Position: Head of Development, Friends and Major Donors
Reports to: General Manager
Key relationships: Artistic Director, Operations Manager, Assistant Director Rodolfus Choir, Communications Manager & Artistic Adviser, Chairman and Trustees
Location: Working from home with occasional visits to the office at King’s Place, London and meetings with donors c. weekly
Main goal: To launch our 45th anniversary year development appeal and manage fund raising through individual giving, Friends memberships and legacy donations and pledges, growing our charitable income in line with our strategy.
About this role:
The main duties and responsibilities for the Heads of Development role are as follows:
INDIVIDUAL GIVING
· Maintain and build relationships with our donors, and identify new individuals who would like to see the Rodolfus Choral Foundation thrive
· Use our extensive alumni list to source and maintain donors
· Use contacts from the artistic director and trustees to generate new donors
· Ensure that our top and potential donors are well looked after and researched, passing on key information to the Artistic Director and, where appropriate, arranging meetings between him and our donors
· Organise and co-host special donor events in unique venues
· Plan and help organise membership events for donors
· Help establish a legacy giving scheme for Rodolfus
· Have overall responsibility for reaching individual giving targets
· Ensure that data is accurately kept in our database in line with GDPR, and is harnessed to support our fundraising efforts
STRATEGIC PLANNING & REPORTING
· Develop a five-year Fundraising Strategy
· Set ambitious but achievable targets for each year, within the overall Rodolfus budget
· Contribute new ideas and find new opportunities for fundraising
· Produce quarterly fundraising updates for the Trustees
· Produce a fundraising report for the annual accounts, identifying strengths, weaknesses and areas for development in the Fundraising Strategy
TRUSTS AND GRANT-MAKING BODIES
· Liaise with the General Manager to ensure a coordinated fundraising plan and targets, in keeping with the artistic vision for Rodolfus
· Proof and submit applications and be the point of contact for Trusts and Foundations (this work is currently supported by the General Manager and a fundraising consultant)
GENERAL
· Attend Team and Board meetings as required
· Be a passionate advocate at all times for Rodolfus
· Adhere to all legal requirements relating to the General Data Protection Regulation (GDPR) as well as all other company policies and procedures
· Create a positive work environment, underpinned by the organisation’s values
· The list of responsibilities is not exhaustive and may be reviewed from time to time by the Trustees.
· The appointee may be required to perform duties outside of this as operationally required and at the discretion of the Board.
ABOUT YOU
We are looking for someone who:
· Is able to foster excellent relationships with major donors
· is positive, proactive, hard-working, innovative and ambitious
· is numerate, analytical, organised and has attention to detail
· is friendly, approachable and collaborative
· happy working in a small but dedicated team
· happy to travel regularly when required for donor and team meetings
Essential Criteria:
· excellent interpersonal skills
· experience of developing positive relationships with donors
· proven success in securing major donations
· experience of prospective donor identification and initial approach
· outstanding communication skills, both spoken and written
· experience in budget management
· good attention to detail
· excellent personal organisation and time management
· experience of working efficiently and effectively on their own as well as in a team
· understands the arts sector
Closing date: Midday on 23rd June 2025
Interviews: First round interviews will be held online on w/c 30th June 2025
Second round interviews will be held w/c 7th July 2025
The client requests no contact from agencies or media sales.
Thank you!
Warm Welcome Campaign Operations Director
Location: Fully remote with flexible working arrangements
Salary: £45,000 to £50,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Friday 27th June 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: W/C Monday 14th July 2025
Start Date: ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at leading and developing complex multi-stakeholder projects, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support ongoing growth and development of the Warm Welcome Campaign, we are looking for a Campaign Operations Director to be responsible for the effective and efficient running of the Campaign and to lead on the delivery of our ambitious 5-year strategy. The role will sit within Warm Welcome’s Senior Leadership Team which also includes the Campaign Director, Director of Communications, and Development Director, and will report directly to the Campaign Director (David Barclay).
The purpose of the Warm Welcome Senior Leadership Team is to:
● Own and develop the Warm Welcome strategy, ensuring sustainability and delivery
● Lead, direct, engage and inspire the Warm Welcome team, setting the tone and culture
● Be accountable for significant decisions, challenges and risks.
We’re looking for someone who thrives on fast-paced and varied work, organisational growth and development and has demonstrable experience of making things happen. The ideal candidate will be highly organised and solutions-oriented, while also bringing a creative, innovative and forward-thinking approach.
At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
Responsibilities
The role will be responsible for:
● Ensuring that our 5-year strategy is delivered on time and to budget
● Developing our internal processes and systems during a period of growth
● Managing the Warm Welcome financial management, including internal budgeting, financial reporting, and the development of budgets for funding applications
● Overseeing the Warm Welcome team growth and performance
● Overseeing the teams working on our partnerships and research programmes
● Supporting the delivery of other Warm Welcome efforts, as appropriate.
Person specification
Strategy Delivery
● Experience of delivering against multi-year strategies
● Successful experience of leading complex, multi-stakeholder projects
● High capacity for delivery, with excellent prioritisation and delegation skills
Developing internal processes and systems
● Ability to create and develop high functioning, accessible systems for the whole team’s use
● Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised
● All candidates will need to be competent with Google Suite and Microsoft Office
Financial management
● Experience of financial management, including budget setting, owning and developing budgets, and reporting processes
Team growth and performance
● Experience of leading and developing high-performing teams
● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working
Partnerships and research programmes
● Ability to communicate across a range of mediums, to a range of audiences
Working Arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your Application
● We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Campaign Operations Director role’ in the email subject line and we’ll get back to you as soon as we can.
● Send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these with ‘Application for Warm Welcome Operations Director role’. Applications must be received by 11:59pm on Friday 27th June 2025.
● For more information, see our website or find us on twitter at @goodfaith
The Good Faith Partnership – The Warm Welcome Campaign’s host
Organisation
The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
We are collaborative, ambitious, and inclusive. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
Competencies and Behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.
We are looking for people who are:
● Exceptional with people and committed to the power of relationships to facilitate social change
● Collaborative, ambitious and inclusive, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation to build a vision from scratch
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Skilled at working in a complex environment with cross cultural, interfaith and political partners
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
The client requests no contact from agencies or media sales.
Thank you!
About IAPO
A unique global alliance, we are committed to improving the lives of patients from all around the world. We nurture relationships with members, partners and all those involved in healthcare, and build dialogue with decision-makers around the world to promote patient-centred healthcare.
IAPO’s almost 300 members are patients’ organisations working at the local, national, regional and international levels to represent and support patients, their families and carers. We define a patient as any person with a chronic disease, illness, syndrome, impairment or disability.
These patients’ organisations work in many disease areas, from cancer, heart disease and diabetes to endometriosis, narcolepsy, and depression. Many are founded and governed by the patients themselves and are diverse in terms of their capacity, budget and influence.
Since its inception, IAPO has become recognized as a crucial alliance for the patient sector globally. Our membership is increasingly developing, and we are able to provide a range of resources and information to a wider community of patients’ organisations in all regions of the world, enabling them to be well-informed and effective advocates at every level where healthcare decisions are made.
About this Role
The Marketing and Communications Officer will play a crucial role in enhancing and promoting IAPO's mission and initiatives through effective marketing and communication strategies. The Officer will be responsible for developing and delivering advocacy campaigns and engagement activities, creating compelling content, managing social media channels, and amplifying IAPO's online presence and visibility within the global health community. The role requires creativity, strong communication skills, and a passion for non-profit work. The post holder will report to IAPO's Chief Executive Officer and work closely with all staff members.
The post holder must be prepared to work collaboratively in a relatively small team. They should be prepared to contribute to the friendly, positive and mutually supportive atmosphere that has been developed at IAPO. The post holder is expected to model IAPO’s values and to take an empowering approach to their work with IAPO’s members, within the staff team, and with other stakeholders.
It is essential that the post holder has experience in a related role such as communications officer, or other relevant position, for at least 3 years.
Registered Charity
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Thank you!
Communications Assistant
Location: Remote with flexible working arrangements. You will be expected to attend regular team meetings in Bristol (with paid travel and subsistence).
Salary: £26,000 per year FTE, dependent on experience.
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: 1 July 2025
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role.
First interviews: w/c 28th July 2025
Start Date: ASAP: This is a new post.
About Good Faith Partnership
Good Faith Partnership believes that good things happen when we work together in new ways. Our mission is to create solutions to society’s most difficult problems, including loneliness, the cost-of-living crisis, mental health, and supporting refugees and asylum seekers. We believe that we can improve people’s lives and build a better world by harnessing the power of unlikely relationships and trying something new.
We connect businesses, governments, charities, philanthropists, trusts and foundations, and communities to make lasting change—from incubating projects such as Warm Welcome to rolling out the Home Office’s Homes for Ukraine Scheme. By bringing unusual or different players to the table, we can spark new ideas and unlock new levels of potential.
At the Good Faith Partnership, we value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
The Opportunity
This is an exciting opportunity for a proactive individual to work within a small, friendly and dynamic team. If you are passionate about communications, and want to develop, grow and hone your skills, this role is a great place to start.
You will provide communications support for Good Faith Partnership and a range of projects we deliver, including:
● The Warm Welcome Campaign for people right across the UK particularly those experiencing fuel poverty or loneliness;
● Welcome Hubs for refugees and asylum seekers;
● ChurchWorks which aims to bring the Christian Church and government closer together to effect positive change in UK society.
We anticipate that the successful candidate will spend around two-thirds of their time supporting the Warm Welcome Campaign and the remainder supporting wider Good Faith Partnership projects.
You’ll work across all aspects of communications, including design and content creation, e-marketing, social media engagement and delivery, events, website management and managing our photo and story libraries. You’ll be delivering communications to support our campaigning and influencing, fundraising, awareness raising, storytelling and brand elevation.
This is an entry level communications post. We’re looking for someone who is organised and systematic, thrives on creating engaging written and visual content, and loves working with all kinds of people. You’ll be encouraged and supported to grow and develop your communications skills and expertise.
Responsibilities
Working closely with the Communications Manager and Director of Communications you will work in the following areas:
Content creation
You will help bring Good Faith’s many projects to life through engaging visuals, videos and communications materials by:
● Creating visual assets using design software such as Canva
● Creating other visual content including short-form video
● Helping commission other visually led content such as banners, flyers and reports
Social media
A significant part of the role includes increasing our reach through social media:
● Creating and scheduling regular content for LinkedIn, Facebook, Instagram, Threads, Bluesky and X
● Using insight data to drive social engagement
● Developing strategic partnerships with relevant accounts on the different social platforms
● Engaging with partners and stakeholders on social platforms—sharing stories with the wider team as standard
● Responding to posts, comments and direct messages
● Monitoring trends through social listening and sharing these with the team
Websites
You will support the Communications Manager by:
● Writing and publishing engaging stories and news items to profile the great work of the team and our projects
● Preparing copy and visuals for web pages in our CMS
● Uploading content to websites
● Ensuring website copy is accurate and up to date
Email newsletters
You will work with the Communications Manager to:
● Support email communications
● Help maintain the email communications database
● Create and schedule email communications, ensuring content has been approved by a team member
● Segmenting audiences to keep communications relevant and engaging
PR
You will support the Communications Manager in a year-round programme of PR and media relations by:
● Creating lists of contacts in our media database
● Helping to amplify our news through our email distribution platform
● Monitoring PR mentions of our projects through our media database
Supporting systems and resources
● Taking responsibility for developing and maintaining accessible communications systems
● Managing our digital image and stories library, keeping stories and case studies up to date and searchable by the rest of the team
● Securely storing and organising documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR
● Supporting, maintaining and developing existing partnerships and managing the systems (including CRM use) needed for communications delivery
Teamworking
● Attending regular meetings, contributing to communications discussions and planning, adapting to social trends as well as opportunities and challenges
● Supporting the delivery of other Warm Welcome and Good Faith Partnership efforts
● Reporting to the Communications Manager, you will work closely with the Communications team and the wider team, as well as our network of partners and supporters.
Person specification
We are looking for candidates with the following skills and experience:
Content creation
● Familiarity with content creation tools such as Canva or Indesign.
● Experience of creating engaging content for social media or other channels.
Social media
● Good understanding of social media channels, including Facebook, LinkedIn, Instagram, Threads, BlueSky, X, TikTok and YouTube.
● Experience of interacting with other users on social media and websites.
● Experience of using web content management systems.
Email newsletters
● Excellent writing and proofreading skills.
● Familiarity with email marketing software such as Mailchimp.
Supporting systems and resources
● Highly organised and the ability to create and manage administrative systems.
● Familiarity with the Google suite of programmes including Google Docs, Google Drive, Google Calendar, Excel Spreadsheets etc.
Teamworking
● Ability to prioritise and balance competing demands on your time.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
● Committed to the power of relationships to facilitate social change
● Collaborative, inclusive, ambitious, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Calm under pressure, and can adapt quickly in a fast-paced environment
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
Working arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your application
● If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Communications Assistant role’ in the email subject line and we’ll get back to you as soon as we can.
● Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.
● For more information, see our website or find us on twitter at @goodfaith
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.
You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.
On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.
You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.
You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.
You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.
We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.
Responsibilities
1. TSA Support Line
1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:
- All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
- You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
- You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
- You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
- You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
- You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
- You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
- Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
- You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
- You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
- You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.
1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.
1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels.
1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.
1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.
2 Support, information and signposting
2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.
2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).
2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.
2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.
2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.
2 TSA events
2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.
2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.
4 Supporting health, social care and education professionals
4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.
4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).
The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.
A DBS disclosure will be required prior to taking up post.
Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Position Title: Senior Income Generation Manager
Responsible to: CEO
Responsible for: Trusts & Grants Manager and Corporate Partnerships officer
Salary: £40,000 (Pro rata £32,000)
Hours: 0.8 FTE (4 days a week)
Benefits include: Flexible work environment, 23 days annual leave (pro-rata) which increases after 2 years, 3 Volunteering Days (pro-rata), 3 Trust Days, Death in Service, Employee Assistance Programme, Auto Enrolment Pension, paid agreed expenses.
Location: Home-based with the ability to travel nationally (including small number of overnight stays)
Term: 1 year fixed contract
Closing Date: 16th June 2025
Interview Date: 23rd/24th June 2025
Dame Kelly Holmes Trust
Dame Kelly Holmes Trust puts world-class athletes shoulder to shoulder with young people. Equipping them with a winning mindset and shaping their futures - it's a teammate like no other.
Whether that’s building relationship skills, improving self-esteem or learning to stay focused, our sporting champions help the next generation move forward with confidence.
Application Process
Please apply with your CV and a Cover Letter of no more than 2 pages. Your Cover Letter should demonstrate how you meet the key responsibilities of the role and job criteria listed below.
We actively welcome and encourage applications from candidates of diverse cultures, perspectives and lived experiences. To ensure an inclusive recruitment process, all Cover Letters and CVs are anonymised before shortlisting.
Job description:
Reporting to the CEO, we are seeking a Senior Income Generation Manager to be an essential lead across all areas of the Trust’s income streams, with a focus on developing our current corporate partnerships, explore and build new potential partnerships and maximise our fundraising potential through a private event, fundraising challenge, individual giving and fostering new ideas alongside the events calendar. Managing the income generation team, you will seek to maximise value from opportunities across the organisation and ensure that fundraising is consistent with the charity’s broader goals.
You will be an inspiring, collaborative manager who seeks out opportunities whilst supporting your team to succeed and achieve their potential. You will have a proven track record of designing, delivering and achieving ambitious income growth strategies, including demonstrable experience securing five and six-figure value partnerships, including multiyear, through philanthropy and corporate support, as well as an overall understanding of our wider key income streams, Grants & Trusts, Statutory, Education, Health and Corporate Personal Development & Employee Wellbeing products and services.
To be successful, you will need proven success in securing new income and the ability to create strong networks, excellent team leadership and management skills, project management and organisational skills (including financial management).
Whilst your income generation achievements are important, your mindset and the way you approach your work are equally important to us. You may be looking to transfer your skills from another sector, you may be looking to step up or you may be looking for a new challenge in a smaller agile organisation, if you connect to our purpose and our ambition and feel you can do the job, please do apply.
Key Areas of work
- Drive the delivery of our fundraising strategy, alongside the CEO, Board and Income Generation Committee to realise our fundraising ambitions of circa £1mil this FY.
- Responsible for the income generation team, developing the income strategies and raising both unrestricted and restricted income from corporate partnerships, fundraising events and challenges, charitable trusts, statutory bodies, the health sector and educational establishments.
- To seek out and maximise opportunities within our current areas of work, including the ongoing development of increasing our presence and impact at a local ‘hub’ level.
- Ensure consistent and professional presentation of the charity to all funding sources.
- Work closely with CEO & SMT to maximise awareness and funding of our work to allow for continued meaningful engagement with existing supporters and to enable us to reach new audiences.
- Ensure all team members adhere to best practices in fundraising, including the use of data, confidentiality and acknowledgement
- Work with CEO, Senior Finance Manager & Income Generation team to manage the fundraising budget, with direct responsibility for all fundraising lines, ensuring that income is accurately forecasted, and team members work to and report on set KPIs.
- Managing team members to ensure fulfilment of strategic objectives and values, ensuring efficient use of resources, and providing good communication and support.
Other key roles:
- Role model the Trust’s values and behaviours and support individuals to do the same.
- To ensure that a positive image of Dame Kelly Holmes Trust is projected at all times.
- To contribute to other activities undertaken by Dame Kelly Holmes Trust.
- To contribute to organisational effectiveness through positive team working.
- To adhere to Dame Kelly Holmes Trust Health and Safety & Safeguarding Procedures.
Criteria/Essential or Desirable/How Evidenced and Assessed
Leadership:
- A track record of delivering results in the key areas of fundraising, and experience in leadership, management and development of teams. E. Interview/ Application
- Significant experience in leading and motivating teams to deliver ambitious income targets and growth including managing and leading remotely. E. Interview
Knowledge and Experience :
- Significant experience in developing high-value partnerships with corporate/philanthropist’s and an understanding of wider charitable income streams such as trusts and statutory bodies. E. Interview/ Application
- Extensive experience in articulating complex projects and programmes of work and dealing with external and internal stakeholders at a senior level. E. Interview
- Experience and understanding in partnership acquisition and relationship management programmes, and in a wide range of engagement channels, including digital & direct mail. E. Interview/ Application
- Ability to plan, organise, schedule and budget in an efficient, productive manner to focus on key priorities and budgets (including forecasting, monitoring and regular reporting against targets). E. Interview
- Proven ability to determine opportunities and threats through a comprehensive analysis of current and future trends. E. Interview
- Excellent ability to structure and process quantitative and qualitative data and draw insightful conclusions from it. E. Interview
- Detailed knowledge of the Code of Fundraising Practice and other relevant sector regulations. E. Interview/ Application
- Experience in event development and management from concept to delivery. D. Application
- A track record of developing corporate partnerships within the youth or well-being context. D. Application
Communication and people skills:
- Ability to work effectively with colleagues to establish a collaborative working environment. E. Interview
Organisational skills:
- Maintains stable performance when under heavy pressure and often conflicting deadlines and adjusts quickly to changing priorities and conditions. E. Interview
- Excellent literacy, numeracy, IT, database and presentation skills, and high attention to detail. E. Application
- Excellent interpersonal skills with the ability to develop internal/external relationships at all levels. E. Interview
- Experience in using Salesforce CRM. D. Application
Values & Mindset:
- Strong leadership skills, able to lead by example on working flexibly as part of a small and dynamic team. E. Interview/ Application
- Able to build strong, lasting relationships with partners and stakeholders. E. Interview
- Able to handle significant confidential material and information. E. Interview/ Application
- Strategic focus on outcomes, both individual and Trust-wide; tenacious approach to problem-solving. E. Interview
- Flexible and adaptable, willing to initiate change and ready to implement new ideas. E. Interview
- Strong sense of personal accountability and responsibility, leading by example. E. Interview
- Analytical and strategic approach to data and insight, ability to recognise solutions and maximise opportunity and impact. E. Application
- Articulate with strong presentation skills. E. Interview
- Ambitious for the organisation and what it can achieve. E. Interview
- Willing to travel across the country as required for the job role. E Application
Dame Kelly Holmes Trust recognises the value that a diverse workforce can bring to our organisation and strives to reflect this among our employees, athletes, volunteers and other stakeholders. To help us measure how well we are doing against this, please could you complete our online Monitoring and Diversity form - https://survey.alchemer.eu/s3/90615386/EDI-monitoring-2023-RECRUITMENT
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A Champion in their corner - Dame Kelly Holmes Trust puts world class athletes shoulder to shoulder with young people.
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