Policy jobs

Are you passionate about justice and eager to make a meaningful impact? Do you want to qualify as a Civil Liberties / Human Rights / Public Law Solicitor at Deighton Pierce Glynn?

Join the Deighton Pierce Glynn (DPG) team as a Paralegal in either our Bristol or London office!  Deighton Pierce Glynn aim to use law to empower our clients to challenge abuses, failures, and other unlawful conduct by the government and those with power.

All our staff are committed to this aim and work in a friendly and collegiate way to achieve this.  The firm is divided into two departments:

• The Action against the Police department’s work focuses on private law actions against state agencies including the police, the Ministry of Justice and the Home Office, as well as inquests touching upon state-related deaths and some public law cases.
• The Public Law department’s work focuses on judicial review claims against public bodies but also includes some private law work in particular against the Home Office and in relation to discrimination claims.

About the Roles: We are seeking a dedicated full time Paralegal to work in our Bristol Actions Against the Police (AAP) department and three Paralegals to work in our Public Law Department, one being based in London and two in Bristol. After 12 months provided you achieve certain criteria the job will progress to a training contract. We structure our training in this way to ensure once qualified you are able to work at a solicitor level.

Why Join DPG? DPG is one of the best Civil Liberties / Administrative Law / Human Rights firms in the UK.  We are top rated in the Chambers & Partners and Legal 500 directories.  Last year the Times ranked us as one of the top human rights firms in the UK. We are widely recognised and admired for our client focused approach, as well as our commitment to creating a great place to work.

Our Values: Our aims and values which govern what we do can be found on our website

In our pursuit of aim to employ the best people we can, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from a minoritised background to apply for this role.

Learn More About Us: To discover more about who we are, our values, and the work we do, visit our website: 

Full details of the person specification can be found in the Application form and the job description 

London Salary: £28,400 per annum

Bristol Salary:  £26,700 per annum

Closing date: Midday on Thursday, 11th September 2025

Applications received after this time cannot be considered.

Interviews: Shortlisted candidates will be invited for a skills test and interview during the week of the17th to 23rd September.

Final interviews:  Will take place on the 25th and 26th of September for the London Paralegal role and the week of the 6th of October for the Bristol Paralegal roles.

Don’t miss this chance to be part of a team that’s committed to making a difference. Apply now and contribute to the pursuit of justice at DPG.

If you have not heard back from us by the week of the 15th of October, you will not have been successful in your application for these roles.

Please do not hesitate to apply for any future roles with us and we thank you for taking the time to apply to DPG Law.

We value all our applicants, however due to the high volume of applications we receive, we are unable to respond personally to every applicant.

Are you passionate about helping young people build brighter futures?

Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make.

As Educational Partnerships Manager, you’ll work across Yorkshire, building partnerships with schools, colleges, youth organisations and community groups—particularly in areas where opportunities are hardest to come by.

You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.

You’ll be a key driver of our Inspiring Futures programme—helping young people break down barriers and imagine bigger futures.

It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.

You’ll love this job if you are…

• A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders
• Passionate about education, social mobility, and giving every young person a chance to shine
• A natural communicator—whether leading a session in a classroom or inspiring a room of volunteers
• Organised and able to juggle multiple projects (with a great sense of humour!)
• Self-motivated, adaptable, and happy working remotely but never alone—you’ll be part of a close-knit regional team
• Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering

Key Responsibilities

• Build and grow relationships with schools, colleges, youth clubs and local communities
• Focus on expanding our reach in areas of multiple deprivation and underrepresentation
• Deliver and support the rollout of YE programmes in schools and other settings
• Recruit, train and support volunteers—making sure they feel valued and inspired
• Work with your regional team to meet shared goals and celebrate local impact
• Help secure local funding by supporting fundraising efforts and managing project deliverables
• Support the planning of events, trade fairs and celebrations for young people
• Keep accurate records, track impact, and make sure safeguarding is front and centre

A few practical things:

• This is a hands-on role—you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential)
• You’ll need to be happy occasionally working evenings or weekends during peak delivery times
• Expect to be on your feet during some events or sessions—it’s all part of the fun!

Safeguarding Young People

We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS check and receive ongoing safeguarding training.

How to Apply

If you’re ready to help shape the futures of young people across Yorkshire, we want to hear from you!

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 5 September 2025. Please note that applications without a cover letter will not be considered.

Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. Please note, we are only able to respond to shortlisted candidates.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

Salary circa £45k with opportunities for growth.

Generous Relocation Package with accommodation available at a low rental agreement.

Do you have a leadership career in Care and are looking to join a faith-based organisation dedicated to supporting vulnerable people in a beautiful part of the UK.

Karrek Community is a vibrant not-for-profit company that provide genuine person-centered support to a wide range of people across the County.

Whether you have a background in Social Care or the NHS this might be an opportunity for you work with a committed leadership team that wants to impact the lives of people that need that extra level of support to enable them to live at home for as long as possible.

With close connections with the Christian community Karrek Community aspires to influence the sector from a faith perspective whilst delivering inclusive support to those in need.

You will need to hold relevant care sector qualifications, be a car driver and be prepared to assist the Directors in maintaining the Christian ethos with the leadership team. For the full job description please refer to the attacehment below. 

If becoming the Homecare & Complex Support Registered Manager for Karrek sounds interesting to you and you would like to have an informal chat with one of our Directors, please contact us.

(Please only appply if you have the right to work in the UK. We do not offer sponsorship for this or any other role)

Benefits 

• 35 days Annual Leave
• Accomodation provided where required (available at a low rental agreement)
• Making a difference in vulnerable adults lives
• Beautiful Location in the heart of Cornwall 
• Help to shape the direction of a growing company 

Governance Administrator & Clerk to the Board Vacancy

The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.

This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.

Hours

Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.

Contract Type

Permanent

Salary

£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.

Benefits

• 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
• Additional gifted time off during the two-week Christmas closure
• Paid overtime and Time Off in Lieu (TOIL), where applicable
• Flexible annualised working pattern
• Generous pension scheme – up to 6% employee / 9% employer contributions
• Employee Assistance Programme
• Cycle2Work Scheme
• Staff training and CPD opportunities
• Friendly, inclusive, and accessible working environment

Location

Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.

Youth Realities is a youth and survivor-led charity based in Barnet, addressing teenage relationship abuse through creative education and specialist, survivor-centred support.

Youth Realities aims to: 

• Reduce abuse within teenage relationships 

• Increase awareness of teenage relationship abuse through education

• Empower young people’s personal development & growth

• Provide advocacy and trusted support for young survivors

Our vision is a world where young people live free from relationship abuse and violence. Our mission is to end relationships abuse by working with young people to provide specialist spaces for prevention, intervention and healing.

Are you an excellent storyteller with a passion for public engagement and making a difference? Do you thrive in a fast-paced environment where no two days are the same?

The Methodist Church is looking for a talented and proactive Media Officer to join our busy and ambitious Communications Team.

This is an exciting opportunity to help shape the national voice of one of the UK’s largest Christian denominations, ensuring that we tell stories of a Church that is called to be growing, inclusive, justice-seeking and evangelistic, reaching people in meaningful and engaging ways.

You will be at the heart of media operations - driving national press coverage, responding to breaking news, and crafting compelling stories from around the country that highlight the Church’s mission and values.

You’ll have excellent skills in finding and telling stories, in print and through audio and video. You’ll have experience working in a busy press office or newsroom and be willing to do some travel.

This role offers the chance for you to make a real impact – sharing powerful stories of transformation, faith, and social justice across national platforms. You’ll be supported by a highly skilled, passionate and welcoming team, with plenty of opportunities to grow and develop professionally.

For more information about the role visit The Communications Team - The Methodist Church.  You can also contact Jillian Moody, Director of Communications.

Interviews will take place at Methodist Church House, Tavistock Place, London WC1H 9SF

Closing date: 01 September 2025

Interview date : 18 September 2025

The role of Personal Assistant (PA) is a key opportunity to work alongside and support the Senior Leadership Team (SLT) and the Board of Trustees (BoT) as they lead Church Army forward. The SLT comprises the CEO and three Executive Directors with multiple demands on their time and multiple responsibilities so a PA who can help them work efficiently and effectively is really important. The PA is a trusted and valued colleague who can assist the SLT maximise the impact of their time.

To perform well in this role, you need to be someone who has excellent interpersonal skills and able to engage confidently and effectively with a range of people. The PA works closely with the SLT and will be handling confidential information, so the role requires someone who understands the importance of confidentiality, works with discretion, and always acts professionally. You will need excellent organisation skills and consider what information the SLT need to make the best use of each meeting and event. You should be able to manage busy diaries and multiple projects and tasks have a flexible approach prioritising and responding to requests as they present.

This role sits within our Co.Lab team which refers to the team of people whose roles have an operational focus on facilitating the work of CA across the UK and Ireland. The team come together at regular times over the year to develop connection, collaboration and community to help us better serve the wider Church Army community. Therefore, you will get to be part of a team that works hard and is passionate about making a difference.

ABOUT NOAH'S ARK CHILDREN'S HOSPICE

We help babies, children and young people with life-limiting or life-threatening conditions, and their families, make the most of every day. And for those who die young, we do all we can to bring comfort to their last moments.

By providing exceptional care, organising fun activities and days out, Noah’s Ark helps families do things they never thought possible. We help those we support to enjoy life as children, rather than as patients and as families, not just as carers.

JOB DESCRIPTION 

• To make a significant contribution to, and have responsibility for your own part of reaching of our Corporate Fundraising target (currently £855k pa)
• To proactively secure new corporate relationships to strengthen our pipeline of partners to enable us to support a growing number of children and families.
• To provide high quality account management to your own high-value partnership portfolio, growing both income and engagement, and spotting opportunities to support the charity holistically. This will be achieved by working collaboratively with colleagues across the charity to develop creative, bespoke pitches and meaningful programmes and engagement plans for corporate partners, which clearly demonstrate impact  
• To provide supervisory support to officers and to step up in the absence of the Corporate Partnerships Manager

ABOUT YOU

We're looking for a fundraising superstar who knows how to make corporate partnerships flourish. You'll have a proven track record of managing impressive company portfolios worth five figures and above, and a knack for winning exciting new business that makes a real difference.

You are a natural communicator who thrives on building meaningful connections. Whether you're chatting with board members or community volunteers, you'll adapt your style effortlessly whilst staying organised and managing your time like a pro.

You love bringing people together and getting them excited about our mission. As a confident speaker who genuinely enjoys networking, you'll inspire supporters both old and new, sharing our story in a way that really resonates.

Working alongside our Corporate Partnerships Manager and Head of Partnerships and Events, you will help bring our strategy to life. You will nurture relationships with prospects and loyal supporters alike, helping them find the perfect way to champion our cause.

You are a natural collaborator who enjoys working across different teams, and you're happy to roll up your sleeves for the occasional evening event or weekend activity (don't worry – you'll get that time back!).

Role Description

The role of a programme coordinator is ensuring the smooth running of all programme related events. This will include having a full understanding of all the SEO London programmes; understanding the relevant industry that the programme supports; how these fits into the SEO London organisation and using this knowledge to liaise with students, young professionals and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme. In coordination with the programme managers and other programme coordinators, will make recommendations for possible changes and ideas to further support the student and young professional experience. The role will also ensure a seamless and professional level of customer care to all participants.

Accountabilities

DAY TO DAY DELIVERY OF EVENTS

• Responsible for the overall administration all participants events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities page and weekly newsletter 

 
STUDENT MANAGEMENT & QUERY HANDLING 

• Responsible for the relationship management of the participants - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO London
• Responsible for managing participants query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events
• Responsible for managing the programme inbox (where applicable)
• Responsible for identifying creative and innovative ways to connect, educate and train participants and students.
• Provide oversight of cv support, screening, and recruitment preparation 
• Responsible for attending campus events and representing SEO London professionally with knowledge and enthusiasm
• Organise mentoring and buddying allocations 

QUALITY ASSURANCE

• Responsible for ensuring that all information relating to the events and participant data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes. Responsible for running reports to track and monitor events from the CRM

Required qualifications

• University degree (any discipline)

Skills and experience

We are looking for applicants who have some demonstrable experience in some of the following skills and will be willing to learn and develop others:

• Project management  
• Stakeholder management, preferably including professional corporate partners
• Organisation skills
• Having a keen interest and knowledge about the industries SEO London operates in, along with having a working knowledge of the student lifecycle (both school and University)  
• Business writing skills  
• Diversity and inclusion knowledge  
• Database experience and analysing data  
• Strong understanding of employability skills required by students to be job market ready  
• Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in word, creating spreadsheets, tables & running and analysing pivot tables in excel; along with the ability to manage outlook and create PowerPoint slideshows. Ability to use Teams and Zoom to communicate and collaborate.  
• Demonstrable communication and listening skills  
• Ability to collaborate and work as part of a team  
• Empathic approach to working with others

What we offer?

• Annual Leave: 28 days + Bank Holidays.
• Enhanced Family Friendly Policy.
• Enhanced pension scheme
• Flexible working (2 days in the office) and a lovely office space by Borough Station.
• Benefits:
  1. Employee Assistance Programme
  2. Discounted gyms via Medicash
  3. Charity workers discount Critical illness cover 
  4. Cash plan healthcare and more...

Project Worker - Mockingbird

Making a Difference in Foster Care!
 

We are seeking a dedicated and passionate Project Worker to support and sustain the Mockingbird programme across the UK. This is an exciting opportunity to work directly with fostering services, making a meaningful impact on the lives of children and young people in care.

Position: Project Worker – Mockingbird
Salary: £32,480 – £37,555 per annum (plus London weighting if applicable)
Location: Home base in the North of England/Midlands with travel required throughout the UK.
Hours: Full time, 35 hours per week
 

Closing date: Wednesday 27 August 2025, 12 noon
Interview dates: Thursday 4 September 2025 (held in person in Leeds)

About the Role

As a Mockingbird Project Worker, you will play a vital role in expanding and embedding the Mockingbird model—a ground-breaking, evidence-informed approach to foster care. You will provide direct support and quality assurance to fostering services, helping them implement, grow, and sustain Mockingbird constellations.

You will:

• Deliver remote and in-person support, training, and guidance to local fostering teams.
• Build strong, trust-based relationships with delivery partners and stakeholders.
• Ensure quality assurance through coaching, ongoing assessment, and resource development.
• Contribute to the design of training content and programme events.
• Represent the Mockingbird programme internally and externally, championing its benefits and impact.
• Support the operational delivery of the programme across the UK.

About You

We're seeking individuals who are:

• Passionate about improving the lives of children and young people in care.
• Experienced in training, coaching, or project work within fostering or children’s services.
• Skilled in relationship-building and confident working across multidisciplinary teams.
• Organised and self-motivated, able to manage a varied workload and travel regularly.
• Familiar with children’s social care policy and practice (fostering knowledge is a strong advantage).
• Committed to equity, diversity, and inclusion.

Essential:

• Experience delivering training and support both online and in-person.
• Strong interpersonal and communication skills.
• Confident IT skills, including Microsoft Teams and Office 365.
• Willingness to travel and work flexibly across your region.

Desirable:

• Understanding of the Mockingbird model.
• Experience working with foster carers, local authorities, or independent fostering agencies.
• Lived experience of the care system.

About the Organisation

As the UK’s leading fostering charity, they work with fostering services and foster families to transform children’s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. They offer a flexible, inclusive and supportive work culture where your contribution truly matters.

What We Offer

• 38 days annual leave (including bank holidays)
• Flexible and hybrid working arrangements
• Enhanced maternity, adoption, and sick pay
• Pension scheme and life assurance
• Employee Assistance Programme (24/7)
• Season ticket loan
• Eye care contributions

Other roles you may have experience in could include: Project Officer, Project Manager, Project Lead, Family Support Worker, Children’s Project Worker, Fostering Support Officer, Learning and Development Coordinator, Practice Development Officer, Community Support Worker, Social Care Project Worker, Constellation Support Lead.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Communications & Content Senior Manager (parental leave cover) and contribute to our journey to help make the food system healthier and fairer.  See below for more details about the role and how to apply.

About the Role

We are seeking a confident, experienced and mission-driven Communications & Content Senior Manager to join Bite Back on a fixed-term parental leave cover contract. This role will take on the leadership of Bite Back's content and communications function during a critical and exciting time. You'll be stepping into an award winning, insight-led, youth-centred organisation that is transforming the way food system campaigning is done in the UK.

This role requires a bold and dynamic communicator who can lead storytelling, oversee content strategy, and guide a high-performing team to deliver integrated campaigns across our owned and earned channels. We’re looking for someone with a strong editorial eye, people management skills, and the confidence to lead in cross-organisational settings. You’ll work closely with our campaigners, young spokespeople, and senior team to ensure we continue delivering creative, culturally relevant and impactful communications.

The Comms & Content Senior Manager will be responsible for leading our creative storytelling. They will oversee the production of high quality content for all of Bite Back’s channels and communications moments. They will be a strong leader, serving as a guardian for our brand narrative and upskilling the team to deliver high quality content tailored to the channels and audiences that will advance Bite Back’s impact. They will support the Head of Communications with the execution of Bite Back’s overarching communications strategy, ensuring our content and media coverage consistently contribute to our brand and campaigns objectives.

Skills and Experience 

The ideal candidate would have the following:

Essential

• Demonstrable experience in leading content strategy and production across multiple social platforms

• Experience managing communications teams and working cross-functionally

• Strong editorial and storytelling skills, with the ability to adapt tone and format

• Comfort working at pace and in reactive media environments

• A collaborative mindset with strong relationship-building skills

• Familiarity with analytics and insight tools to inform content development

• A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real

Desirable

• Experience in a youth-facing or campaigning organisation

• Understanding of UK food systems, public health, or policy comms

Please see our Job Description and application pack for more information on the role, key responsibilities and instructions on how to apply.

At Bite Back 2030 we are committed to ensuring our staff is representative of the diverse world around us and therefore we encourage candidates with a range of lived and professional experiences to apply. We particularly welcome applications from people of colour, LGBTQ+ people and disabled people. We will use positive action under the Equality Act 2010 to appoint from these underrepresented groups if two candidates are equally qualified. 

Please note: Owing to the nature of this role, any offer of employment with Bite Back will be subject to a satisfactory enhanced DBS check.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

This role is responsible for empowering a caseload of clients to maintain their wellbeing, independence, and tenancy, while supporting them to achieve personal goals and aspirations. You will co-produce support and recovery plans, facilitate group activities and peer networks, and engage with community professionals to ensure holistic support. The role involves monitoring health, safety, and security, managing referrals, assessments, and reviews, and maintaining accurate records in line with policy. You will also support the manager with housing management tasks including rent collection, arrears, voids, repairs, and budgets, ensuring properties are safe, services run effectively, and contractual obligations are consistently met.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting people with mental health needs and working with criminal justice services, with an understanding of relevant regulatory frameworks. They should have a good knowledge of health and safety within accommodation-based services and be able to monitor and maintain safety, security, and maintenance needs.

Basic housing management knowledge, including maintenance and repairs, is required, along with strong literacy, numeracy, and IT skills to produce clear written communication and records. A sound understanding of safeguarding issues and the ability to respond appropriately is essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Since 1962 the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people. In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs. We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations. 

Who we are looking for:

• A Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries. 
• Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.   
• This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 
• This role will also deliver general administration and data processing as required. 
• This is a full-time position for 35 hours per week. The salary for this position is £25,617.80 per annum.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
• Eligibility for a Blue Light Card

Where you will be working: Homebased, with occasional travel when required.

About our application process:

To apply for this role please click the Apply button below.

As part of your application, you must provide a supporting statement that outlines your suitability and experience for the position. This statement should refer to the job description and person specification, and clearly demonstrate how you meet the requirements for the role.

Your supporting statement should specifically address the following three questions:

• The role requires extensive administration experience and use of different systems at the same time. Can you please outline your administration experience and systems you have used in previous employment?
• The Customer Relations and Sales Officer role is very fast paced, and you will be having meetings with customers/colleagues and responding to many emails each day. Could you please give an example of when you have had to use your time management, prioritisation and multitasking skills?
• The role is a remote role which requires substantial self-discipline and lone working. Can you outline your experience in this and how you effectively managed your workload?

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

About the role

• Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
• Conducting person-centred assessments with those who self-present at the service for support
• Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness. 
• To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
• To work with partner agencies to provide joint support to service users where appropriate
• To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
• You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
• You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.