Policy manager jobs in westminster, greater london

Are you the person to take The Ivy Street Family Centre to the next level? We are looking for a motivated and passionate Director of Operations who can take this much-loved and vibrant charity into the next phase of its life. 

ABOUT US

The Ivy Street Family Centre is a little oasis of warmth and fun in the heart of Hoxton. We provide welcoming and relaxing spaces for children and their carers where everyone makes friends. We welcome mums, dads, childminders, nannies, grandparents and anyone else looking after under fives.

Ivy Street has a history of serving the local community for over 40 years. We punch well above its weight in terms of reach and impact, and you have the opportunity to build on this solid foundation to reach more people and organisations to improve lives and promote thriving relationships within families in Hackney.

THE ROLE

The main purpose of the role is to build a financially stable base for the work and impact of The Ivy Street Family Centre, by making full use of the income producing potential of our fabulous new centre.

You will work with our small, but wonderful and committed team of play workers to develop our range of services and increase the impact of Ivy Street in Hackney and beyond.

Title: Director of Operations

Reporting to: Ivy Street Family Centre Trustees

Salary: £32,000 (working 4 days/week) or £40,000 (5 days/week); scope for higher salary and/or annual bonus if sustainable funding targets achieved.

Benefits: Eligible to join our stakeholder pension scheme after passing probation.

Location: 54 Ivy Street, Hoxton, London, N1 5JE; up to one day per week working from home.

Hours: 28 (if working 4 days/week) or 35 hours (5 days/week)

Holiday entitlement: 22.5 days (if working 4 days/week) or 28 days (5 days/week)

Contract: Permanent

Closing Date: 15th June 2025

RESPONSIBILITIES

The Operations Director reports directly to the Trustee Board and is responsible for the following:

1. Working with the Trustees

• Overall vision and mission setting: Developing the use of the services and the building and increase the impact of Ivy Street for the benefit of the local community.
• Fundraising: Raising funds from a variety of sources to ensure the long term financial security of the charity, particularly focussing on rental income from the facility.
• Financial: Overseeing finance (with the assistance of a Trustee Treasurer)  and ensuring that regular, accurate financial reports are provided to the Trustees and accurate records are kept, and providing an Annual Report for the annual accounts.
• Compliance: Ensuring that all legal requirements are met:
  • Health and Safety
  • HR
  • Safeguarding
  • All other policies and procedures including risk management.
• Community Impact: Nurturing of outside relationships with other organisations and services.
• Monitoring: Overseeing the quality and monitoring of our services.

2. Day to Day Responsibilities

• Developing and implementing a robust rental strategy to increase the use of the building for the long term financial security of Ivy Street and benefit of the local community.
• Networking with other organisations, charity partners and donors.
• Work with the staff team and trustees to develop and monitor the programme of activities and services.
• Overseeing staff and the activity programme.
• Overseeing the maintenance of the fabric of the building.
• Promoting the charity’s work with other organisations and in the local community.
• Ensuring that accurate financial and service records are kept.
• Developing and implementing a volunteer programme to support the work of the staff and provide opportunities for local people.

3. Reporting

• Attending Trustees meetings.
• Providing regular written reports to the Trustees for each trustees’ meeting.

4. Training

• Ensuring that appropriate training is available to all staff and volunteers.
• Pursuing self development by attending appropriate training courses/events and networking opportunities.

5. Equal Opportunities

• Encouraging mutual understanding, support and co-operation amongst a diverse group of people in line with the Equal Opportunities policy.

6. Safeguarding

• Working with the staff and trustees to ensure that:
  • all staff and volunteers are following safeguarding procedures in accordance with the Safeguarding policy.
  • all DBS checks are up to date.
  • staff and trustees can access appropriate training.

7. Other

• Undertaking other relevant duties as required, in consultation with the Trustees.

ABOUT YOU

Skills and Experience

• A good degree OR relevant professional qualification OR relevant experience.
• Experience of running a facility and programme of services.
• Demonstrable ability to develop and execute a business strategy or fundraising programme.
• Good interpersonal skills and an ability to work as part of a team.
• Strong administrative ability; including computer literacy and experience.
• Willingness to work with volunteers and a positive attitude to their development, including an ability to undertake some on-the-job training.
• An awareness of the factors affecting inner city life and marginalised groups, and knowledge of the local community.
• Knowledge and understanding of relevant Health and Safety, Safeguarding and Equal Opportunities requirements.

Personal Qualities

• Genuine passion for supporting vulnerable families in urban communities.
• Personal commitment to social justice and community development.
• Respect and appreciation for diverse cultural and racial backgrounds.
• Deep resonance with our charity's roots and ethos.
• Self-starter, willing to learn and with a great can-do attitude.

Salary: £33,366 starting salary (salary range will increase to max £36,124 via the length of service) plus £4,190 Inner London Weighting if based in London per annum.

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: Any Refugee Action Office – Manchester, London, Birmingham, Bradford. We will consider a UK-based hybrid working option.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Passion for and interest in delivering engaging and motivating fundraising.
• Experience understanding and using digital acquisition platforms such as Facebook Ads Manager, and Google Analytics and marketing strategies behind them.
• Strong project and stakeholder management skills, with proven experience of managing multiple projects and competing priorities.
• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for different channels and audiences.
• Experience using email platforms and website content management systems.
• Experience of interpreting data to produce analysis and recommend optimisations.
• Ability to collaborate and work supportively and effectively with in a team managing conflicting priorities and changing schedules.
• Understanding of the digital landscape and emerging trends in digital fundraising.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on 8 June 2025

Interviews: 26 June 2025 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Contract length: Permanent

Location: North West London

Hours per week: 35 (Tuesday - Saturday, 9-5pm)

Salary: up to £30,000 per annum depending on experience

 Closing date for applications: Rolling, however, applying early is advised.

Mayhew is an exceptionally special animal welfare charity, and we are looking for an equally special candidate to be our Canine Behaviourist.  Our team ensure that every dog and cat in our care receives the expert and personalised care s/he needs, delivered with the understanding, empathy, compassion and love that every dog and cat deserves. 

Our Home in North-West London accommodates our Kennels, Cattery, Veterinary Clinic and more. Our kennels house up to 15 dogs at any one time meaning that our Canine Behaviourist is able to truly get to know each dog as an individual and directly impact his or her outcomes. We are looking for a hands-on, practical, do-er who has the academic knowledge to understand rescue dogs and the practical experience in a shelter environment to design and deliver the training and wellbeing programmes required to create successful rehoming outcomes for each of those pets.

This role sits within the Kennels Team, reporting to the Head of Kennels. Being a team player, who is good with people as well as animals, is an incredibly important part of the skill set we’re looking for. At the same time, we need an energetic self-starter who can work under their own steam to ensure that every dog in our care is having the best day possible and is continuously progressing on his/her journey through Mayhew to a loving and happy forever home.

As you’ll already know from your prior experience, this role can be physically and emotionally demanding but it will also be hugely rewarding; and that is even more so at Mayhew where this post-holder can really help shape things and where we have a manageable number of dogs in our care. If you’re not already inspired enough, you can view some of our amazing rescue stories here.

Our Canine Behaviourist will:

• Love dogs and be passionately committed to the achievement of each one’s best possible outcome
• In-take Assess all dogs coming into our care and be closely involved with the Head of Kennel’s in-take decisions (bearing in mind that Mayhew receives dogs from some challenging sources including hoarding and poor welfare environments, and dogs with no known history)
• Rehab Assess all dogs in our care to understand them in their current state and identify their training and behaviour-modification needs
• Design and implement their training and behaviour modification plans with support from our Clinical Animal Behaviourist, ensuring continuous improvement and sustained good welfare; being agile and humble enough to change plans when things aren’t working
• Coach and support the Kennel and Animal Carers so that they can help with the delivery of training and behaviour modification plans, helping them feel included and engaged, and embrace up-skilling;
• Ensure the health & safety of the Animal Carers and Volunteers whilst caring for the dogs in our care, having the knowledge, experience, strength and confidence to personally handle more challenging dogs and situations
• Design, and help the Kennel and Animal Carers to implement, individualised wellbeing and enrichment programmes to keep each dog physically and mentally healthy whilst they are with us and have the knowledge and prior experience to make each dog’s plan bespoke to them considering a variety of drivers including play styles, energy levels, sociability, guarding behaviours, preferences, and sources of frustration.
• Liaise with foster families caring for Mayhew dogs at the direction of the Head of Kennels as required
• Undertake each dog’s Rehoming Assessment, working with the Head of Kennels and Dog Adoption Officer to ensure the right rehoming criteria are set on an individual basis. We don’t take a computer-says-no approach, we want to move mountains to find each dog a successful home.
• Be involved in rehoming our longer staying dogs, including interviewing potential adopters
• Perform practical sessions with adopters as part of the rehoming process to ensure that training and behaviour techniques Mayhew has put in place successfully transfer with the dog to their new carer and environment
• Work in accordance with Mayhew’s policies and be experienced, responsible and compassionate to be fully involved in the tough decisions which sometimes face all rescues.
• Be up to date with the relevant UK legislation on dogs and safety
• Stay up to date with the fascinating and continually-developing science of canine behaviour and well-being
• Come to work each day up-beat, positive and ready to make a real difference.

To be successful in this role, you need:

• Experience working hands-on with rescue dogs in the shelter environment
• At least 2 years’ experience within an applied canine behaviourist / rehabilitation role, working with dogs with differing behavioural challenges
• Experience of delivering dog to dog desensitisation and socialisation programs
• Proven experience of a flexible and can-do approach, successfully juggling competing priorities and calmly handling multiple or complex issues in an operational environment.

Please note that successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Homeline team, an established befriending service dedicated to reducing isolation and promoting wellbeing for residents aged 60+ in the London Borough of Hammersmith & Fulham.

About the role:
As our Dementia Coordinator, you’ll lead the development and coordination of dementia-focused befriending activities, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued and engaged.

What you’ll do:

• Lead the launch of a new Dementia Information Hub at The Creighton Centre, providing advice, signposting, and referrals alongside dementia healthcare professionals.

• Build strong partnerships with local dementia services across health, social care, and the voluntary sector.

• Develop inclusive, engaging activities like dance therapy and gardening clubs to complement existing befriending programmes.

• Support the recruitment and training of a dedicated team of up to 15 Dementia Ambassadors and 50 home befriending volunteers.

• Coordinate up to 30 home and care home befriending matches in the first year, increasing to 50 in subsequent years, focusing on meaningful sensory and physical activities.

Who you are:
You have experience working in dementia services or the voluntary sector, and a deep understanding of the challenges faced by people living with dementia and their carers. You’re proactive, organised, and passionate about delivering person-centred support that makes a real difference.

Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.

Role Summary 

Are you a dynamic and community-minded leader ready to shape services that make a difference?  

Young Barnet Foundation is seeking a passionate and strategic Head of Member Development to strengthen our relationships with members and the wider community, enhance support across the voluntary and community sector, and champion the voices of children, young people, and families across Barnet. This role will lead on service development, community engagement, partnership building, and capacity strengthening, ensuring that our members and the communities they serve thrive. 

About Young Barnet Foundation 

Young Barnet Foundation (YBF) is a membership-based charity supporting over 200 local charities, community groups, and social enterprises working with children, young people, and their families in the London Borough of Barnet. 

We are proud partners in Barnet Together and part of a national network of over 30 Young People’s Foundations (YPFs) that support the local voluntary and community sector through collaboration, funding support, partnership brokering, and capacity building. YBF works under a guiding ethos of Generous Leadership, placing partnership and shared learning at the heart of its approach. 

Key Responsibilities 

Strategic Community Engagement & Leadership 

• Lead the development and delivery of YBF’s community services strategy in line with organisational priorities and the needs of our members. 

• Drive forward inclusive and meaningful community engagement, ensuring services are informed by local voices, lived experience, and insight. 

• Strengthen YBF’s position as a key community convener and trusted partner across Barnet’s VCFSE and statutory sectors. 

Membership Support & Capacity Building 

• Provide oversight and innovation in YBF’s membership offer, including training, networking, and 1-to-1 support. 

• Lead on developing and managing strategic partnerships that benefit the local community and YBF members. 

• Support member organisations in accessing funding, building resilience, and improving impact measurement. 

Monitoring, Evaluation & Impact 

• Oversee the measurement of outcomes and the collection of community intelligence, aligning activity with YBF’s Theory of Change. 

• Ensure YBF’s community engagement activities are evidence-based, inclusive, and high-impact. 

• Prepare reports, case studies and recommendations to inform internal planning and external reporting. 

Stakeholder & Partnership Development 

• Represent YBF at senior stakeholder forums, including local authority meetings, networks, and strategic collaborations. 

• Support the CEO in developing and delivering YBF’s stakeholder engagement plans in collaboration with internal teams. 

• Ensure open and accessible pathways for the community to shape and engage with YBF’s work. 

Team & Organisational Leadership 

• Line manage a team, providing clear leadership, supervision, and support for professional development. 

• Contribute to YBF’s senior leadership discussions and organisational planning. 

• Support cross-team collaboration and continuous improvement across the organisation. 

Person Specification 

Essential 

• Proven track record in community engagement and development within the voluntary sector, or related areas. 

• Significant experience of managing people and services within the charity, community or public sectors. 

• Excellent relationship-building and partnership development skills. 

• Experience using data, insight and impact measurement to inform service design and delivery. 

• Ability to represent an organisation confidently in external forums and high-level meetings. 

• Strong written and verbal communication skills. 

• Demonstrable commitment to diversity, equity, inclusion and anti-racism. 

• A collaborative, values-led leader with a passion for community development. 

• Proficient in the use of the Microsoft suite (Word, Excel, Project, etc) 

Desirable 

• Knowledge of the London Borough of Barnet or similar diverse contexts. 

• Experience managing budgets and/or contributing to income generation. 

• Understanding of local government and VCFSE sector policy environments. 

• Working knowledge of Salesforce CRM

Job Title: Training and Development Officer

Location: Home-based, covering the South

Salary: £26,000 (pro-rata), you’d get £17,820 (gross)

Hours: 29.6 hours to be worked flexibly over 4 days

Contract: fixed-term to end of March 2028, Term Time Only

About us:

Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.

We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.

What you’ll be doing:

As a Training and Development Officer, you will be working directly with teachers and other education staff supporting their journeys in taking curriculum learning and play outside and to utilise their school grounds. You will deliver LtL’s training and projects within diverse communities across a significant geographical area. This role is part of our exciting new climate change education initiative. It is essential that you are able and willing to travel across the South of England and throughout the UK, including overnight. For more details of the role see the Key Responsibilities document.

What you’ll need:

· To be based in Hampshire/Hampshire borders

· To be able to cover early evening training sessions throughout the area this role covers

· Experience of delivering projects with diverse communities

· Experience of training and advising educational staff in primary or secondary schools.

· Experience of delivering outdoor nature-based and curriculum linked learning activities

· A passion for nature

· Experience of producing written materials; educational resources, reports, and similar project related communications

· Competent IT skills (particularly Microsoft Office, Teams and Outlook)

· Excellent planning and organisational skills with the ability to manage and deliver a varied workload

· Excellent problem-solving skills and ability to find creative solutions

· Good interpersonal skills

· An understanding of the role safeguarding plays in education

· Ability to work from home or suitable office-type venue

If you don’t have all of the above but feel it could be the role for you, talk to us!

What we offer:

· Flexible working

· Holiday, 28 days + bank holidays + a “birthday gift” day

· Laptop, phone and all travel & subsistence expenses

· Family & carer friendly policies

· Annual training package including: LtL Professional Accreditation in Outdoor Learning and Play, LtL Climate School 180 Network Training package

· Sick pay

· Pension scheme – 5% employer contribution

· Subsidised Christmas meal

· A supportive and welcoming team of colleagues, including our 20+ Delivery Team members.

We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 6 out of the 11 from the “what you need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.

We are happy to support with any reasonable adjustments that are needed within the recruitment process.

The Movements Trust is a start up charity operating in the UK and elsewhere. Our mission is to increase the funding that reaches social movements working on a Just Transition. 

We're seeking someone who is enthusiastic, committed to movement building and campaigning, great at details and systems, and overall an effective team player in a remote setting.

Our new Movement Officer will - 

- Be the first point of contact for movement enquiries, monitoring our inbox and responding to queries

- Support movements, campaigners and activists make applications to the Trust for our sponsorship service or grants programmes,

- Work with the Team and our Board of Trustees to ensure movements are screened and on-boarded

- Work with the Team to ensure we develop excellent services for movements, as well as helping to develop more events and support for movement building, improve our communications, fundraising and overall management so that we can continue to grow! 

KEY SKILLS

Essential

• Good administrative skills, preferably within a charity setting 

• Experience of managing finances eg record keeping, processing and budgeting

• Understanding and/or experience of community organizing, activism, campaigning and/or movement building

• Good communications skills - able to meet movements and explain our services to them, and to bring movements together to share experiences

• Understanding and commitment to the objectives of the Trust eg Charitable standards, a ‘Just Transition’ and social movements 

Desirable

• Fundraising - either applying for grants, or grant distribution 

• Using social media and digital tools

• Communication and awareness raising techniques

About you

Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?   Want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives? 

Myeloma UK is looking for a driven and pro-active Events Fundraiser to join our growing Community and Events team.  You’ll be joining the team as we continue to refine and expand our mass participation events portfolio including London Paris Ride, Great North Run and 100 miles for myeloma. You will have experience in event delivery or project planning, delivering these activities within tight deadlines while successfully building effective relationships.

The role holder will have strong administration skills, attention to detail and work as part of a team.  You will be self-motivated and able to work remotely with little supervision, managing a wide range of tasks and having an interest in sporting and mass participation fundraising events.

Previous experience or knowledge of digital marketing, virtual fundraising events and using Raiser’s Edge or similar CRM system would be an advantage but not essential. 

About the role

As the Events Fundraiser you will be required to research, promote and deliver fundraising events, campaigns and activities, providing excellent stewardship to supporters, whilst working to help achieve monthly fundraising income targets.  You will work to deliver an annual calendar of runs, walks, challenge and sporting events across the UK as well increasing support through Myeloma UK virtual and Facebook events.

The role holder will work with the Senior Event Development Fundraiser to provide the highest quality of event delivery as well as developing relationships, securing support, marketing, delivering and monitoring the event ensuring post event evaluation and future recommendations are made.  They will also work closely with Community Fundraisers, supporting them as they identify opportunities to expand and diversify their fundraising portfolio.

You will work with other teams, develop materials required to support all marketing and promotion of events, ensuring organisational brand, style and key messages are adopted and ensure maximum use of database and other technology to increase operational efficiency within event fundraising.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 15 June 2025 and interviews will be held w/c 23 June 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

This is a new role within the Legacies Team. Our legacy notifications and income have been steadily growing and we are excited to be expanding the team. 

You will be a crucial part in ensuring that all legacies to the charity are administered in a timely and sensitive manner, maintaining and building great relationships with both internal and external stakeholders. 

Legacies currently fund over half of our work and you will have an important role in helping Parkinson’s UK support more people affected by Parkinson’s. 

What you’ll do:

• Work with the Legacy Administration Manager to actively manage a varied caseload

• Handle a mixture of pecuniary, residuary and reversionary legacy cases 

• Tailor your approach to each case depending on the circumstances, having a flexible approach whilst ensuring that all gifts are administered in a timely manner

• Work to optimise Parkinson’s UK legacy income where appropriate 

• Ensure that all bequests to Parkinson’s UK are received and utilised, in accordance with Parkinson’s UK policies, including Local Group gifts

• Maintain your knowledge of current legislation around IHT, CGT, s.119 requirements etc 

• Play an active role in the wider legacy team and promoting Gifts in Wills where necessary

What you’ll bring:

• Demonstrable experience and understanding of charity legacy administration 

• Ability to communicate clearly, assertively and compassionately with Executors, solicitors and bereaved family and friends

• High level of numeracy skills in order to approve complex Estate Accounts and tax calculations 

• Self motivation with prioritising, planning and project management skills 

• Experience of operating in a modern digital workplace, including using digital tools (and what is needed from the role) to work collaboratively and productively. 

• Ideally have experience of using First Class 4 legacy software 

• Either have or are working towards a recognised professional legacy qualification including Certificate in Charity Legacy Administration (CiCLA), Solicitor, or other relevant legal qualification 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from the 26th June 2025.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Job Purpose

The Business Support Officer will be responsible for providing comprehensive administrative support to the day to day running of the business. They will support the delivery of projects whilst working with Project Managers. Reporting to the Senior Finance Manager, the successful post holder will have effective organisational skills and be able to plan/prioritise the delivery of work. They will have strong communications skills, both orally and in writing, and have the ability to establish working relations with a range of stakeholders.

The role also requires some degree of client and stakeholder facing, requiring a high level of inter-personal skills and personal confidence. Having a respectful and empathetic attitude will be essential, with the capacity to manage highly sensitive, complex and confidential information.

Key Result Areas/Duties

1. To be the first point of contact for the business daily.

2. Use and populate / edit data on CRM (Customer Relationship Management).

3. Produce meeting minutes and notes that summarise meeting content, including key topics, group decisions and ideas utilising a range of tools and resources including AI.

4. Utilise project management software to record and monitor project planning and project tasks and to keep project deliverables on task and escalate when required.

5. Preparation or finalisation, monitoring, and maintenance of the following documents/reports: project brief, project plan, communication briefings, risk register.

6. Liaise with the team to ensure that work is neither overlooked nor duplicated by related projects.

7. Support the procurement team in the management of tenders from social media marketing and logging/updating application to compiling supplier performance monitoring and reporting.

8. To be able to manage telephone and personal contact from other staff members and external persons with intelligence, foresight, and sensitivity, strongly respecting the need for confidentiality.

9. Provide administrative support, including diary management and arranging meetings for staff and team.

10.  Be responsible for prioritising own workload efficiently, including maintenance of diary and management of overall team, responsiveness to emails, ensuring strict deadlines are met.

11.  To assist in organising, facilitating, and participating in events, workshops and focus groups.

12.  To ensure the business is open within the operating hours and at times will be required to open and close.

13.  To administer, co-ordinate and adhere to any new organisational policies and associated procedures and other documentation with confidentiality.

14.  To prioritise and complete multiple tasks and projects in a deadline driven environment.

15.  To ensure effective communication on specific project developments with the Project lead, and the wider team.

16.  Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence, marketing and research materials.

17.  Compose well-written emails, create meeting invitations, and write short documents.

18.  Develop and maintain contact sheets, project assets inventories (e.g. iPad, headsets, USBs)

19.  Be able to contribute to team meetings.

20.  Must be able to travel to locations within London and occasionally outside London depending on the projects.

21.  Support ELFT Charity team with administration, customer service support and event planning.

22.  Support the Medical Device team to compile and distribute asset information and reports.

23.  Support the Medical Devices team in coordinating and organising site visits and audits, ensuring smooth operations and compiling relevant reports for various stakeholders

24.  Assist in updating and maintaining the website, ensuring accurate and engaging content, while liaising with relevant teams for timely updates

25.  Assist in updating and maintaining the website, ensuring accurate and engaging content, while liaising with relevant teams for timely updates.

26.  Coordinate and draft engaging social media content, organising campaigns, and scheduling posts to enhance the online presence of the business.

27.  Monitor social media activity, respond to queries, and ensure alignment with overall communication strategies across platforms.

28.  Undertake adhoc duties when required.

This list is not exhaustive and you will be required to carry out other duties as necessary in the fulfilment of the role.

Working at Compass Wellbeing

· 27 days annual leave (excluding Bank Holidays)

· This rises to 29 days after 5 years service (excluding Bank Holidays)

· This rises to 33 days after 10 years service (excluding Bank Holidays)

· 5% employer pension contribution scheme

· 2 days paid volunteering leave per year

· Travel season ticket loan

· NHS discounts (Health Service Discounts, Blue Light Card)

· Gym and fitness discounts (through the above services)

· Occupational Health therapists available through Medigold

· Mental Health and Wellbeing support through Medigold

Person Specification

Essential

The successful candidate will hold an NVQ Level 3 or equivalent qualification and have GCSEs in Maths and English at grades A–C (or equivalent). They will be computer literate with a solid working knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word, and will demonstrate accurate keyboard skills with strong attention to detail.

They will have experience working as part of a team as well as independently, and be confident in managing diaries and taking accurate minutes. They will be familiar with office systems and procedures, and possess a good standard of numeracy and literacy.

Candidates must have extensive experience using the internet and email systems, and have proven ability in organising meetings and disseminating information to stakeholders effectively. Strong written and verbal communication skills are essential, along with a professional and courteous telephone manner.

Applicants should demonstrate excellent interpersonal and organisational skills, with the ability to communicate clearly and fluently. They must be capable of working under pressure, solving problems, and responding to challenging situations with resilience and flexibility. A commitment to confidentiality and sensitivity is also essential.

The ability to prioritise tasks and meet deadlines in a busy, deadline-driven environment is required. Candidates must be able to work from Compass Wellbeing’s office, with some flexibility for occasional remote working.

Desirable

It would be advantageous for candidates to have training or experience in project management methodologies and documentation. Practical experience of working in a busy office environment and familiarity with project management skills are also desirable.

Candidates with knowledge of the Data Protection Act will be well suited to the responsibilities of the role. Flexibility to occasionally work evenings and a willingness to travel outside of London for project needs are also beneficial for this position.

We are the party of the UK's co-operative movement, committed to building a society in where power and wealth are shared. It is an exciting time for the Co-operative Party with a strong team of activists and staff, our largest ever membership and a record group of elected representatives at all levels of government from Westminster to town halls and the devolved parliaments.

We’re recruiting a new Assistant General Secretary to lead our membership and Party organisation functions, and be an important part of our Senior Management Team.

The new AGS will lead the continued development of our membership strategy and journey, working with volunteers and staff to build a compelling membership offer that recruits, retains and motivates a growing membership, and ensures that our membership is representative of the communities we serve.

They will also lead the Party’s activism strategy, identifying new ways to support and involve our members in our campaigns, policy development and local activity. The AGS will oversee the support we provide to our local, regional and national units, including line management of our team of regional organisers.

The Co-operative Party is committed to being an inclusive organisation, where everyone is supported to play a part. That means the new AGS will work with our General Secretary and the National Executive to ensure we have the best procedures, policies and guidance, and that we deliver against our ambitious strategic plan. This includes overseeing the development of our operational systems, including HR, finance and IT.

The Co-operative Party values equality and diversity and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, gender identity, religion or belief, marital status, or pregnancy and maternity.

Help make a difference where it matters most.

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Samaritans is seeking an experienced Equity, Diversity and Inclusion (EDI) professional to lead the delivery of our external EDI strategy across our services, outreach, partnerships, policy, and research. This is a key role in helping us to to improve how we reach and support minoritised communities and ensure our services are inclusive and accessible to all.

You'll work closely with staff and volunteers across Samaritans to embed best EDI practice into everything we do - from improving service accessibility to leading equality impact assessments and developing strategic partnerships. You’ll also support capacity building across the organisation and play a key role in delivering our new Culture and Inclusion Plan.

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We're looking for someone who:

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• Is an experienced EDI practitioner with strong knowledge of best practice across service delivery, policy and influencing.

• Can lead organisation-wide projects and develop partnerships with community organisations

• Has excellent interpersonal and communication skills, especially in engaging volunteer audiences

• Is passionate about creating a more inclusive and equitable society, especially for those at greater risk of suicide and self-harm

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Join us and be part of an organisation that is deeply committed to equity, diversity and inclusion and increasing our reach to a wide range of people who need us. Read more in our linked pages.

Read the full job description here.

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Why join Samaritans 

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Samaritans is one of the UK and Ireland’s best known and respected charities - our vision is that fewer people die by suicide. In these challenging socio-economic times, Samaritans is needed more than ever. If you want to make a real difference to people’s lives – this is the role for you!

​For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

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Being Inclusive 

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Application 

If this sounds like the opportunity for you, please upload your CV and answer the questions in the application including the following;​

• Why are you interested in the EDI Specialist (Reach and Access) role at Samaritans, and how does your experience and motivation align with our work? Max 500 words

• Samaritans works with a large, volunteer-led network. Describe a time you acted to embed EDI practice into volunteer-led service delivery, including how you adapted your approach for this audience. Max 300 words

• Please describe your experience in developing and delivering EDI projects that have resulted in measurable improvements – particularly those involving services, outreach, or policy. Max 300 words​

Applications close at Sunday 15 June 2025, with video interviews taking place in the week beginning 02 July 2025.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

Apply now and help shape a future where fewer people die by suicide.

Strategic and Operational Leadership 

• Set a positive leadership culture aligned with SCT’s ethos, values and mission. 

• Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets. 

• Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation. 

• Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.  

• Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work. 

• Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence. 

Service Development 

• Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’). 

• Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice. 

• Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions. 

• Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing. 
• Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.

Housing and Recovery Support 

• Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital. 

• Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery. 

Staff Leadership and Management 

• Provide strategic leadership for a multi-disciplinary service delivery team. 

• Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered. 

• Promote a culture of inclusion, collaboration and high performance. 

• Set clear expectations, targets, and accountability frameworks to deliver impact. 

Person Specification 

Essential Skills and Experience 

• Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services. 

• Significant experience delivering homelessness, housing, addiction recovery or therapeutic services. 

• Expertise in delivering services that work with people with lived experience of social exclusion. 

• Strong understanding of safeguarding, risk management and trauma-informed practice. 

• Skilled in managing budgets, contracts and KPIs within charitable or commissioned services. 

• Skilled in using In-Form or similar CRM system.

• Highly effective communicator with excellent negotiation and interpersonal skills. 

Desirable 

• Experience working in a values-led organisation or charity supporting marginalised groups. 

• Knowledge of Housing First and Recovery Capital models. 

• Understanding of social enterprise and peer-led service models. 

To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.

Hours: 37.5 hours/week (1 FTE), Part time or Job share applications welcomed

About Us

Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.

We deliver our service through as many different channels as we can to make sure we are accessible to everyone.  This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.

About the Role

This post will provide advice via a number of different channels including telephone, outreach and appointments. It is the main point of access for clients and provides a first response on the full range of advice issues including benefits, debt, housing, family and employment.  This adviser role offers great variety, providing holistic advice answering queries and supplementing existing advice, empowering clients to understand and assert their rights.

We are looking for a self-motivated, enthusiastic and organised team player.  No experience of working in the charity sector is needed but the successful candidate will have a keen interest in helping people in need no matter what their background. You will have effective communication skills and an ability to work pro-actively, both individually and within a team, along with being able to demonstrate effective computer literacy.

This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.

Closing date: 13th June 2025

Interview Date: 18th June 2025