Policy manager volunteer roles in basildon, essex

Irise International is at a pivotal and exciting moment in our journey to achieve menstrual justice.

We are a small but globally respected charity based in Sheffield, working across the UK and East Africa to end menstrual injustice by shifting power to young activists and grassroots leaders. Our work is bold, inclusive, and grounded in lived experience. From launching youth-led policy tools in UK schools to co-hosting pan-African feminist gatherings, we amplify the voices of people who menstruate in spaces they’ve historically been excluded from.

We’ve just launched our 2025–2030 strategy and are entering a crucial phase of development. We’re building new income streams, deepening youth leadership, and evolving into a post-founder organisation under new leadership. We’re also piloting exciting collaborations—with councils, universities, and feminist businesses—while supporting our small team with the structure they need to thrive.

Our current Chair will step down in 2025, and we’re seeking someone to work alongside them and our CEO over the next 6–12 months to support a smooth and values-led transition.

This is a unique opportunity to step into a hands-on, relational governance role where your voice will help shape the next chapter of an ambitious and radically hopeful organisation.

We’re looking for someone who can:

• Lead with empathy, integrity, and a commitment to equity

• Champion inclusive, youth-led governance that centres marginalised voices

• Act as a sounding board and strategic partner to the CEO

• Facilitate a collaborative and engaged board culture

• Support fundraising, advocacy, and strategic partnerships where appropriate

We particularly welcome interest from individuals with lived or professional experience in menstrual health, youth-led activism, gender equity, or anti-oppressive practice. We value non-traditional leadership journeys and want this role to be accessible and sustainable for the right person.

As Chair, your responsibilities will include:

• Supporting the CEO between board meetings and leading their annual appraisal

• Chairing quarterly, inclusive board meetings

• Supporting board recruitment and mentoring

• Supporting strategic reflection on partnerships, funding, and risk

• Upholding Irise’s values and accountability to our menstrual justice framework

This voluntary role requires an average of 3–4 hours per month. We offer flexibility and support with access needs, caring responsibilities, or other adjustments. Travel expenses are reimbursed.

Are you ready to help shape the future of men's mental health and self-improvement in the UK?

MINDSET, is a new UK charity on a mission to empower men by providing a safe space to talk, learn, and build crucial life skills. As we prepare for launch, we're seeking dedicated and passionate individuals to join our Board of Trustees.

This is an exceptional opportunity to play a pivotal role in establishing our charity, guiding our strategic direction, and ensuring we deliver meaningful impact to men across the country. We are looking for individuals who share our vision and values and can bring diverse skills and perspectives to our Board.

What you'll do as a Trustee:

• Provide strategic leadership: Help set the charity's direction, develop long-term plans, and ensure our activities align with our mission and vision.

• Ensure good governance: Oversee the charity's compliance with legal and regulatory requirements (Charity Commission, Companies House, etc.).

• Oversee financial health: Work with the Treasurer to ensure sound financial management, responsible use of funds, and fundraising strategy.

• Champion our cause: Act as an ambassador for Mindset, advocating for men's mental health and promoting our work.

• Support operational delivery: Provide guidance and oversight to the charity's operations, ensuring programs are effective and impactful.

Who we're looking for:

We welcome applications from individuals with a genuine commitment to our cause. While we are building a diverse board, we are particularly keen to hear from those with experience in one or more of the following areas:

• Charity Law & Governance: Understanding of charity regulations, compliance, and best practice.

• Financial Management/Accountancy: Essential for the Treasurer role or general financial oversight.

• Mental Health Expertise: Professionals (e.g., therapists, counsellors, psychologists) or individuals with significant experience in mental health support or peer facilitation.

• Fundraising & Income Generation: Experience in grant writing, corporate partnerships, individual giving, or events.

• Marketing, Communications & Digital: Building brand awareness, managing online presence, and engaging with diverse audiences.

• Safeguarding & Risk Management: Ensuring the safety and well-being of our beneficiaries and volunteers.

• Lived Experience: Individuals with personal experience of mental health challenges and recovery, offering invaluable insight into our beneficiaries' needs.

What we offer:

• A unique chance to be a founding member of a significant new UK charity.

• The opportunity to make a profound difference in the lives of men across the country.

• The chance to use your skills and experience to contribute to a vital social cause.

• Networking opportunities with like-minded individuals and sector professionals.

Commitment:

Trustees will typically attend Board meetings (e.g., quarterly, with additional ad-hoc meetings as needed during the setup phase) and contribute to sub-committees or specific projects based on their expertise. While this is a volunteer role, it requires a serious commitment to the charity's success.

Ready to lead with us?

If you're ready to contribute your skills, time, and passion to empower men and build a brighter future, we encourage you to apply.

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 3 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet and check-in with volunteers regularly to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to induct new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

The role in a nutshell: 

Lead volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services which Age UK delivers. If you have some free time available and have a passion for retail management, we can help you find a new sense of purpose in your life. 

What will you be doing? 

As this is such a key role, the task list for this role is understandably lengthy.
Key activities include but are not limited to the following:
•To assist in the security of the shop and its stock, and bank takings when required. Opening the shop or securing the shop at close of business when required. 
•Ensure cash handling processes and procedures are adhered to and exchanges and refunds actioned promptly. 
•Ensure Health & Safety regulations are understood and complied with; Alcumus (incident reporting and health & safety check recording system) understood and completed.
•Ensure compliance with all organisational policies and procedures.
•Always deliver great customer service.
•Support other volunteers, ensuring gift aid is captured on both donations and sales.
•Provide training and support on the till to other volunteers as required. 
•General retail duties - again not limited to but including- accepting donations (stock or cash), promote gift aid, operate till, take phone calls and deal with enquiries, keeping the shop clean and tidy, pricing, displaying and sale of donated goods and merchandise.  Deal with refunds and customer complaints.
•Live Age UK’s values; follow our code of conduct and our Diversity; Equity and Inclusion policy. 

How would you be supported in this role? 

When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. To be a Lead Volunteer we do have a specific training plan we would need you to complete. 

Why do we need volunteers in this role? 

Lead volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. Occasionally we find ourselves in a position where no paid staff are available to open the shop which disappoints customers and donors alike; and decreases the funds we can raise to support people in later life. Lead volunteers give an additional layer of flexibility to help us keep our doors open. 

Additional information: 

We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. However for this role there will be times when we do make a specific ask of you. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. For this role, previous experience of working in retail would be a real advantage; and you would need to show commitment and regular attendance to ensure you are fully up to speed with our policy and procedures; and what’s going on in the shop. If you are looking for a career in retail and looking to gain some crucial experience this could be the ideal role for you-equally if you are retired but keen to keep your hand in; we could really benefit from your experience! Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our absolute best to find a role that works for you. 

RSPCA London South East Branch

Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Volunteer to take the Chair at the London South East Branch and help direct all our activities which are aimed at improving animals’ lives.

Overview of the Branch Chair opportunity

This is a fantastic opportunity to improve animal welfare by playing an instrumental part in the production, monitoring and review of our Branches development plan. You will be able to influence how we raise our funds and how these are allocated in our local area.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

About the RSPCA

Founded in 1824, we have been saving animals for 200 years and are proud to be the oldest welfare charity around. We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.

The RSPCA London South East Branch

The London South East Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.

The London South East Branch has two retail shops (Sydenham Road and Norwood Road) and supports the work of the Inspectorate through rehoming of animals within the branch area.

Primary responsibilities of the Branch Chair

• Take the chair at branch committee meetings and direct the activities.

• Act jointly with all co-trustees and work closely with the branch secretary and treasurer.

• To act as co-signatory, if required, on branch cheques and ensure that proper financial procedures are always followed, in line with charity legislation.

• Ensure that all committee members are familiar with branch rules, national Society policy and their responsibilities as a charity trustee.

• Be instrumental in the production, monitoring and review of a branch strategy.

• Actively coordinate the activities of the branch, including the delegation of tasks.

• Ensure that a branch representative is appointed to the regional board and that the representative gives the committee a full report on the business conducted after each meeting.

• To ensure that all the essential roles within the committee are filled by suitable, appropriate trustees or volunteers.

Core Branch Trustee responsibilities

• Appreciate and support the aims and policies of the RSPCA.

• Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.

• Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).

• In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.

• Actively participate in branch committee meetings and to attend the branch annual general meeting and regional conference.

• Be aware of the outcome of regional board meetings and support local initiatives.

• Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.

• In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.

What we are looking for in a volunteer:

Ideally you would have specific skills such as finance, legal, fundraising, project management, business experience, awareness of employment and/or charity legislation. These all can be useful to help ensure we have a sound and robust business model and long-term strategic development plan, however, they are not essential.

We are also looking for people who are creative, innovative, who have experience of or are part of the groups and communities we want to attract, who can bring new ideas, different experiences and fresh perspectives to the Board and help put those ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert, although commitment, common sense, and the ability to be objective are vital.

No previous trustee experience? That’s OK! We welcome applications from anyone interested in developing their skills by becoming a trustee and will provide relevant training.

What we can offer you as a volunteer Branch Chair

• We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.

• Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.

• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.

• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.

• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.

• Trustees are elected for a 12-month term each year.

• You will need to have your own vehicle or access to a vehicle, and your own computer or one that can be used securely.

• Reasonable expenses will be reimbursed.

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.

• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee, and to ensure it is the right decision for you view the Government Charity Trustee Guidance.

There is some information on the RSPCA website about Branch Trustees, and we have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

Are you ready to make a meaningful impact in your community?

Lambourne End Centre for Outdoor Learning is seeking an exceptional individual to serve as the Chair of Trustees for our charitable organisation. This is a unique opportunity to guide our mission, shape our strategy, and inspire positive change. 

About us

Lambourne End Centre for Outdoor Learning invests in people and their potential. Established in 2004 and nicknamed the “54-acre classroom”, our work uses a unique combination of adventurous and environmental activities, a working farm and horticulture gardens to reconnect people of all ages, backgrounds and abilities with nature through outdoor learning.

Our mission is “to support people to overcome obstacles in life through nurturing them in nature, encouraging them in play and curiosity, challenging them in risk and adventure, and engaging them in outdoor learning.  Cultivating connections to the world around them, and inspiring positive lasting change.” 

The Centre is located in south west Essex and works with over 18,000 young people each year on a wide range of programmes that improve health and wellbeing and foster personal development, using our unique blend activities.  We do this by using the activities to generate a wide range of tailored programmes designed to encourage team building, problem solving and communication skills, as well as build confidence, enthuse and motivate, and raise aspirations.

Over the past ten years, the Centre has grown significantly its revenue, it’s profitability and its influence, such that it is now in a strong position and faces huge demand for its services.

The Role

As the Chair of Trustees, you will play a pivotal role in ensuring effective governance and strategic oversight. Working closely with the Board of Trustees and the Chief Executive, you will help steer the organisation toward its goals while upholding our values and ensuring accountability.  The role has become vacant due to the retirement of the current Chair.

Key Responsibilities

· Provide leadership to the Board of Trustees, fostering a culture of collaboration and inclusivity.

· Chair board meetings effectively, ensuring productive discussions and sound decision-making.

· Work with the Chief Executive Officer to set and review strategic priorities and objectives.

· Act as an ambassador for the organisation, representing its interests to stakeholders and communities.

· Support the recruitment and development of a diverse and skilled Board of Trustees.

· Oversee compliance with legal and regulatory obligations.

· Ensure the organisation remains financially sustainable and aligned with its mission.

What We Are Looking For

We are seeking a dedicated and inspiring leader who shares our passion for creating a better future. The ideal candidate will bring:

· Experience in governance or leadership roles, ideally within non-profit, public, or corporate sectors.

· Exceptional communication and interpersonal skills to build strong relationships with trustees, staff, and external stakeholders.

· Strategic thinking and the ability to navigate complex challenges.

· A good understanding of charity governance and relevant legislation (or a willingness to develop this knowledge).

· A commitment to diversity, equity, and inclusion in all aspects of leadership.

Time Commitment and Term

The Chair of Trustees role is voluntary, though reasonable expenses will be reimbursed. The time commitment is approximately 10 hours/month, including board meetings, sub-committee involvement, and occasional events.

How to Apply

If this opportunity resonates with you, we would love to hear from you.  If you would be interested in exploring the possibility of becoming the new Chair of Trustees at Lambourne End, we would like to invite you to contact the Chief Executive Officer to arrange a visit to the Centre and an informal chat; please contact Rob at the Centre.   Additionally, you would be very welcome to have an informal discussion about the role with the outgoing Chair; please let us know if you would like us to arrange this.  To formally apply for this role, please send a CV and a covering letter detailing why you are interested in the role and how your experience aligns with our vision.   Applications should be sent by 31st August 2025.

Inclusive Recruitment

We are committed to fostering a diverse and inclusive environment. We welcome applications from all backgrounds and communities and are dedicated to equality of opportunity in our recruitment process.

Join us in this exciting journey of leadership and impact. Together, we can shape a brighter future for generations to come.

The role in a nutshell: 

Book volunteers help to keep Age UK charity shops running like clockwork and are an essential part of our retail division. Our charity shops raise vital funds, which aid and support a wide range of services of which Age UK delivers. If you have some free time available and have a passion for books, we can help you start a new chapter in your life and would love to hear from you. 

What will you be doing? 

In this role, you will be assisting the manager and wider team with ensuring that we have fresh and good quality stock available throughout our book department. 

How would you be supported in this role? 

When you become part of our team, you will receive a mixture of e-learning and ‘on the job practical training,’ to get you started. As you progress in the role, you will receive refresher training and ongoing support. We will also reimburse ‘role-related expenses’ and provide further opportunity to shape the volunteering that you do. 

Why do we need volunteers in this role? 

Book volunteers have an important part to play in the ongoing success of our retail division, as they help us raise funds though our shops, to reach and support more older people. 

Additional information: 

We offer a wide variety of flexible shifts for volunteers, to fit around your personal circumstances. 

What skills, interests or experience might be helpful in this role? 

We welcome applications from people with a wide range of skills and experiences. However, you do not need any previous experience, as full training will be provided. If you have a keen interest in literature, knowledge around popular authors and new books releases, then this role might just be for you. Therefore, if you are a team player and open to learning whilst following Age UKs policies, you will be an excellent addition to our ever-growing team of amazing volunteers. Our shop teams are stronger when they are inclusive and representative of their communities, so we will do our very best to find a role that works for you. 

Spectra is a Community Interest Company (CIC), working to improve the choices, health, and well-being of structurally excluded communities across London, particularly in relation to their sexual health, emotional resilience, and well-being, and to combat isolation and minimise risk.

Under the steer of its Chief Executive and Board of Directors, Spectra’s outstanding staff team provides supportive, knowledgeable, and non-judgemental services, all of which are peer-led, meaning they are delivered by people with lived and learned experience. Spectra strives to proactively identify the needs of all its service users, supporting them appropriately and effectively.

We are now seeking suitably experienced and committed individuals to join our Board as Directors of the CIC.

Director with Fundraising Experience: You will provide strategic direction for the organisation around fundraising, including helping to shape and support our fundraising strategy around diversifying our funds and growing our individual giving. You will support Spectra’s delivery of statutory and grant-funded services, help us in advancing our vision, and provide constructive scrutiny and oversight of the Chief Executive and the work of Spectra’s staff.

Director with Communications, Marketing, and PR Experience: You will provide strategic direction for the organisation around communications, marketing, and PR. You will support our plans to increase our reach and brand, further our communications work and strategy, including social media marketing and campaigning, and enhance our PR opportunities. You will support Spectra’s delivery of statutory and grant-funded services, help us in advancing our vision, and provide constructive scrutiny and oversight of the Chief Executive and the work of Spectra’s staff.

Spectra is based in Vauxhall, South London. It is expected that you will attend five meetings (in the evening, currently online on a Monday evening) and two SMT/Board Away Days each year (currently in person). In addition, it is envisaged that you will contribute your expertise outside of Board meetings on occasion, e.g., to review service or planning reports, to input into a focus group, etc.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers in the Mid-Sussex area
• Planning fundraising events and activities with your team
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

• This is a flexible role. The amount of time you offer can work to your availability and convenience.
• There may be opportunities for your activities to be fully remote and/or admin based if you'd prefer.
• You will need your own transport if you wish to attend events, ideally a car or van since items, stock and equipment will usually be needed.
• We ask that you complete training to support you in your role. This can be completed online if you have access to the internet and the necessary device (computer/laptop/tablet etc). Support can be offered or paper versions of much of the training if needed.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Applicants will be asked to complete an application form and provide details for two references

About Roots Academy.

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

As a QA Reviewer at Roots Academy, you'll work closely with Regional Leads and the QA team to help maintain and raise the quality of teaching across our programmes. Your role is to support our instructors by regularly observing lessons, offering constructive feedback, and encouraging their continued growth and development.

Your input will help ensure that students benefit from lessons that are clear, engaging, and rooted in sound educational practice.

Key tasks

· Observe lessons via site visits or submitted video recordings throughout the semester.

· Use standardised forms to assess lesson quality and highlight key strengths and areas that could be improved.

· Offer honest and practical feedback, using real examples to guide instructors toward better practice.

· Work alongside Regional Leads to deliver feedback at set points in the semester and support instructor development conversations.

· Attend feedback meetings and take notes to track progress and follow-up actions.

· Recommend helpful activities for instructors, such as shadowing experienced colleagues, team teaching, or reviewing their own lessons.

· Keep track of instructors needing additional support by scheduling follow-up visits or reviewing new lesson recordings.

· Make sure feedback is received, understood, and followed up with clear next steps.

· Raise any serious concerns or ongoing issues with the Regional Lead or relevant team members.

What we’re looking for

· Background in teaching, mentoring, or classroom observation.

· A supportive but honest approach to giving feedback.

· Good understanding of what makes a lesson effective and engaging.

· Confident communicator with good organisation skills.

· Able to work both independently and as part of a wider team.

· Respectful of diverse backgrounds and familiar with Islamic learning settings.

What we have to offer

· Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

· Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.

· Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

· Receive in-house tarbiyah sessions to develop your deen.

Please note this is an unpaid volunteer position.

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.

PNH Support is celebrating its 10 year anniversary this year! Much has changed for patients living with the ultra-rare blood condition paroxysmal nocturnal haemoglobinuria (PNH) during this time including the development of a number of new treatments which have transformed many lives. Despite this, patients still face other continuing challenges, for example, dealing with fatigue and the psychological impact of living with a chronic disease. Importantly, patients also need their voices to be represented independent of healthcare professionals. As PNH Support can only continue to support the PNH community with the help of Trustees and volunteers, we are seeking new Trustees to become actively involved in our management and governance including the implementation of our recently developed 5 year strategy. Whether you are an experienced Trustee, or are considering your first appointment, wewould love to hear from you!

Our vision is “No PNH patient in England, Wales and Northern Ireland is alone. All are represented and enabled to live to their full potential with PNH.”

Our mission is to provide support through peer-to-peer contact, educational resources and advocacy.

The Board has recently undertaken a stakeholder engagement exercise to develop our new 5 year strategy to 2030 and new Trustees joining our Board will assist with executing and implementing this plan. Our Board will play a vital role in shaping the future of PNH Support, guiding our strategic direction, setting the budget, and making key decisions on significant initiatives. This is an exciting time to be joining PNH Support as our Board is expanding to drive the new 5 year strategic vision forward!

Becoming a Trustee at PNH Support is both a privilege and a responsibility. This role provides a unique opportunity to make a meaningful impact to the lives of people affected by PNH as well as for their families. As a Trustee, you will help guide the charity, ensuring we stay true to our mission and achieve significant results. Your leadership and insights will be vital to the charity’s success.

The Trustee Board is a diverse and committed team that provides governance and oversight. They ensure that the charity operates ethically, efficiently, and in line with its strategy.

This is an exciting time to be joining PNH Support as our Board is expanding to drive the new 5 year strategic vision forward! Becoming a Trustee at PNH Support is both a privilege and a responsibility. This role provides a unique opportunity to make a meaningful impact to the lives of people affected by PNH as well as for their families. As a Trustee, you will help guide the charity, ensuring we stay true to our mission and achieve significant results. Your leadership and insights will be vital to the charity’s success.

The Trustee Board is a diverse and committed team that provides governance and oversight. They ensure that the charity operates ethically, efficiently, and in line with its strategy. You are not expected to have in-depth knowledge of the legislation governing our work, as we will provide the necessary support and training as required. However, it’s important to be aware
that such legislation exists, and to ensure that PNH Support has the appropriate policies, procedures, and reporting mechanisms in place to maintain compliance where required.

Key responsibilities include:

• Strategic Leadership: Shaping and guiding PNH Support’s vision and future direction in line with the new 5 year strategy.
• Legal and Regulatory Compliance: Ensuring adherence to UK charity laws and fulfilling all reporting obligations.
• Financial Oversight: Monitoring the charity’s finances, safeguarding its assets, and managing risks effectively.
• Governance and Accountability: Promoting transparency, participating in decisionmaking, and overseeing management practices.
• Advocacy and Representation: Acting as an ambassador for the charity, promotingits mission and values to the wider community.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The role in a nutshell:

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!

What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.

 

 

 

The role in a nutshell:

Volunteers help to keep Age UK charity shops running like clockwork and are an essential part of everything that we do. Our charity shops raise vital funds that support the wide range of services Age UK delivers, so if you have some free time available and would like to help, we’d love to hear from you! Whether you are looking to gain new skills and experiences, use those you already have or are just looking for a way to get out and meet new people, then we have flexible options to suit you!

What will you be doing?

Volunteer Shop Assistants carry out a wide range of tasks in their roles. You might be sorting and pricing stock, engaging with customers, ringing items through the till, keeping our shop floor full and organised or supporting with raffle ticket sales and promoting gift aid.

How would you be supported in this role?

When you begin your role, you will receive a mix of e-learning and in-person training to get you started. Throughout the role, you will receive refresher training as required as well as ongoing support, reimbursement for role-related expenses and the opportunity to further shape the volunteering you do.

Why do we need volunteers in this role?

Age UK operates charity shops to raise funds for the delivery of services for older people in need. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our organisation.

Additional information:

We offer a variety of flexible shifts for volunteers.

What skills, interests or experience might be helpful in this role?

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning, will follow Age UKs policies and be an excellent representative for the charity. We know that our shop teams are stronger when they are inclusive and representative of their communities, so we will do what we can to find a role which works for you.