Policy officer jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an experienced HR professional to lead and deliver a high quality people function at IHP on a part-time basis. This is a fantastic opportunity for someone who enjoys the breadth of HR in a small organisation which makes a big impact around the world.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
About the role
This is a new role where you will the lead and deliver all HR functions, ensuring legal compliance, best practice, and consistency in people management across the organisation. This is a hands-on and strategic role, working closely with the Director of Finances and Resources to support a high-performing, inclusive, and values-aligned culture.
You will be responsible for the full employee lifecycle — from recruitment and onboarding to performance, development, employee relations, and offboarding. This is an excellent opportunity for someone who is passionate about people and wants to make a tangible difference in a small purpose-led organisation.
What we're looking for
Essential Skills and Experience
- Proven experience in a generalist HR role, ideally within a small organisation or charity
- CIPD Level 5 qualified or equivalent by experience
- Strong knowledge of UK employment law and HR best practice
- Experience managing recruitment, performance management, and employee relations
- Able to work independently and balance strategic and operational responsibilitie
Personal Attributes
- Empathetic, approachable, and discreet
- Strong communicator with the ability to influence and build trust
- Solutions-focused with a hands on, flexible approach
- Excellent judgement
- Committed to IHP's Christian Ethos and values
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
Why Join Us?
- Be part of a meaningful mission with a strong values driven organisation
- 25 days annual leave plus bank holidays (pro-rate for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.
We have an active Equality, Diversity and Inclusion staff working group that champions belonging across the organisation. One of newest team members summed it up perfectly:
‘IHP offers a welcoming environment, making a conscious effort to promote the voices of everyone. I have quickly felt part of the team.’
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
We want to see a world in which all suffering due to lack of healthcare is eradicated.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it.....
We are so proud of what we do, and we know you will be to. Communication and media are absolutely key to making the Hospice the incredible place it is. And you could be part of that.
With a rich, diverse history, which began back in 1979 with our founders, we’ve been making a difference ever since.
Today our free care supports 2,000 local people and their families, in Herts and Bucks. We truly are a community hospice
– built and funded by the community, to serve the community.
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for a new Associate Director of Development – someone who will lead a new, relationship-based approach to fundraising and help us reach new heights in our income generation activities.
We aim to raise £800,000 from Major Gifts, Trusts and Foundations and Regular and Mid-Value Giving this year and are ambitious about growing this in the future.
This is an exciting opportunity to lead this work and to be at forefront of charting a new path for fundraising at The Hospice of St Francis.
The opportunity.....
You will play a pivotal role in growing income across the Hospice and leading new, relationship-based approaches to fundraising.
With responsibility for Major Donors, Trusts and Foundations, and Regular and Mid-Value Giving you will create and lead a new strategy to develop these areas and manage and grow a portfolio of high-value relationships.
You will also work hand in hand with Hospice colleagues to identify and curate exciting fundraising propositions, helping to raise strategic funds for our services.
As a leader in the fundraising team, you will provide coaching and management to your team and deputise for the Director Fundraising.
You will be central in forming close working relationships across the Hospice and with the Board of Trustees, enabling a whole hospice approach to fundraising.
The must haves:
- Fundraising Success: At least six years’ experience operating in a Major Gifts or Trusts and Foundations role and a track record of personally securing and stewarding five and six figure gifts
- Strategic thinker: Experience of researching, developing and implementing new strategies, and associated budgets and KPIs, and of developing portfolios, and prospect management tools
- Leading and inspiring: At least four years’ experience of inspiring, managing and developing 1+ line reports
- Proposition development: Creative in outlook and with experience of developing donor-centric fundraising propositions
The it would be great to haves:
- Regular Giving: Experience of developing and managing Regular Giving and mid-value programmes
- Team Management: Experience of managing, motivating and supporting a team
- CRM knowledge: Knowledge of DonorFly
- Fundraising qualification: A relevant fundraising qualification from CIOF or other
You know it makes sense....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
For an informal discussion, or to find out more please visit our website: Associate Director of Development (Fundraising) | The Hospice of St. Francis
This list of tasks and responsibilities is not exhaustive and the job holder may be required to undertake other relevant and appropriate duties as required by the Manager. This Job Description can be amended by agreement with the Post Holder and Manager
Please note; applicant shortlisting will take place as and when suitable individuals apply. As such, we would strongly encourage early applications. We reserve the right to close this vacancy early should a suitable candidate be appointed. Interview arrangements will be communicated via email, so please check your email regularly.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
The role is responsible for ensuring the charity operates within a robust governance framework and complies with all relevant statutory, regulatory, and internal requirements. This role requires the ability to operate, and pivot, between subject matter expert, strategic partner, advisor and team member - with hands-on delivery, supporting the Board of Trustees, senior leadership, and staff to embed a culture of good governance, risk awareness, and ethical practice across the charity.
The role line manages a small team (including two administrative assistants), and oversees the use of external experts to provide advice.
If you would like further information about this role, please contact Julie Brennan via the email address listed
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Overall Purpose of the Corporate Partnernersips and Philanthropy Manager
The Corporate Partnerships and Philanthropy Manager is an exciting new role, joining our small and expanding fundraising team.
This new role supports the delivery of our ambitious plans to develop and grow income from corporate partners including pharmaceuticals and major donors. You will proactively lead on identifying, developing and delivering high and mid value partnerships. Utilising your excellent relationship management, you will think creatively and strategically to develop compelling proposals.
The role holder will work closely with the Senior Fundraising Manager and Chief Executive as we establish, develop, and retain these valued relationships.
Who we’re looking for?
Guts UK is looking for a dynamic and strategic Corporate Partnerships and Philanthropy Manager with a proven track record of securing high-value support from corporate partners and major donors.
You will be a highly experienced, corporate and/or philanthropy manager with well-developed relationship management skills, excited by the opportunity of shaping, developing and elevating these important supporters for the charity.
A committed and inspiring ambassador for Guts UK, you will also be a great team player who enjoys collaborating with colleagues to deliver a dynamic and innovative programme of donor cultivation and stewardship.
Location
We have offices on London and Huddersfield, both of which are easily accessible by public transport or road. We support hybrid working but attendance in the chosen office is required for a minimum of 1 day per week.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need




The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Department/Service:
The finance department is responsible for the overall financial management and administration of the 4million turnover at GSU. The department plays a crucial role in ensuring compliance with statutory regulations, including HMRC, Charities Commission, Companies House, and pensions. This includes supporting our annual external financial audit.
The finance team act as Business Partners to the rest of the organisation ensuring they understand financial processes to aid effective working. The team also work alongside our external payroll provider and our external digital system provider to ensure smooth and effective working.
Job Purpose:
Provide a professional, accurate, and timely accounting service in respect to all management and statutory reporting. Collaborate with internal stakeholders and external support services to enhance the effectiveness and efficiency of the Finance department, ensuring excellence in service delivery.
Reports to:
- Currently reporting to the CEO whilst the senior management role in the Finance Department is under review. The senior management post is currently vacant.
Responsible for:
- Supporting, managing, supervising, and developing one Finance Coordinator and one Finance Assistant.
- Temporary Interns and/or student staff supporting the Finance team as required
Duties and Key Responsibilities
1. Management and Statutory Reporting:
- Prepare accurate management accounts on a timely basis each month.
- Reconcile all balance sheet accounts monthly, including accruals and prepayments.
- Prepare and submit statutory reports, including VAT Returns, Companies House, and Charities Commission Annual Returns.
- Support the preparation of the annual accounts for the external financial audit and play an instrumental role during the audit process.
- Reconcile GSU bank accounts including PayPal online accounts weekly and monthly.
- Reconcile Commercial Income to Bank Accounts producing weekly sales and analysis reports.
2. Budgeting, Forecasting, and Cashflow Statements:
- Support in the preparation of the annual budget and reforecasts.
- Create forecast reports and statements as and when required.
- Produce monthly and annual cashflow and liquidity statements.
3. Business Partnering and Collaboration:
- Act as a business partner to all GSU staff members, providing financial insights and support to meet organisational goals.
- Work alongside external support services (e.g., payroll providers and digital finance systems) to ensure smooth operations and excellence in the Finance department.
- Collaborate with external auditors and other stakeholders to ensure compliance and effective financial management.
4. Managing and Supervisory Duties:
- Supervise and support the professional development of two GSU finance staff members.
- Foster a team culture that promotes accountability, continuous improvement, and collaboration.
- Oversee the responsibilities of Finance Coordinator and Finance Administrator and ensure their tasks align with departmental goals.
- Supervise and support interns and student staff as appropriate.
5. Digital Systems and Processes:
- Maintain efficient digital finance systems and processes to streamline financial operations (Twinfield, Ezora & Basecone for example).
- Ensure the accuracy and timeliness of digital records and reporting systems.
- Evaluate and improve digital tools and workflows to enhance departmental efficiency.
6. General Finance Department Duties:
- Oversee and assist with sales ledger, purchase ledger, and payroll functions as needed.
- Support the Finance Coordinator and Finance Assistant to issue and maintain records of purchase orders and associated invoices.
- Support the Finance Coordinator and Finance Assistant to maintain and post all petty cash transactions.
- Prepare ad hoc financial reports and information for the Senior Leadership Team (SLT), Trustee Board, and other stakeholders as required.
- Respond proactively to financial queries from GSU staff.
- Support the ongoing review and development of Finance department systems and procedures.
- Maintain customer-facing systems and ensure smooth operations for Finance department stakeholders.
7. External Audit and Compliance:
- Prepare schedules and reconciliations for the annual audit.
- Ensure compliance with regulatory requirements, including HMRC and Charities Commission guidelines.
General Responsibilities:
- Represent and be an ambassador for GSU.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct, and practices.
- Support and promote liberation, diversity, and equality of opportunity in the workplace.
- Treat with confidentiality any personal, private, or sensitive information about individuals, organisations, clients, or staff and project data.
- Adhere to the Sustainability Policy and strive to reduce the organisation’s carbon footprint.
- Actively seek better ways to assist GSU in becoming a more sustainable workplace.
PERSON SPECIFICATION:
Experience:
- Experience in preparing management accounts budgets, forecasts, and cashflows.
- Experience in preparing and reconciling VAT returns.
- Experience in reconciling balance sheet control accounts including salaries
- Proficiency in using accounting software and digital finance systems.
- Previous experience working in a Finance department.
- Experience in customer service and promoting financial literacy.
- Experience in payroll processes.
- Familiarity with supporting and developing team members.
Skills and Abilities:
- Strong customer service focus and ability to build effective working relationships.
- Ability to engage, motivate, and support team members.
- Excellent communication skills (face-to-face, MS Teams, phone, and email).
- Strong analytical and troubleshooting abilities.
- Proficiency in IT tools for report writing, email, and database management.
- Excellent time management and organisational skills.
- High level of accuracy, attention to detail, and methodical working.
Knowledge:
- Regulatory requirements and best practices in accounting and finance.
- Knowledge of HMRC, Charities Act, SORP, VAT, PAYE, and pension compliance.
Education/Training:
- Part-qualified ACCA or a training towards a relevant professional accounting qualification.
- Relevant practical experience in accounting and finance.
Personal Attributes and Other Requirements:
- Hybrid or office-based work with the ability to travel to other campuses when needed.
- Flexibility to work evenings, weekends, or stay overnight as necessary.
- Strong team player with a flexible approach to work.
- Commitment to anti-discriminatory practice and equal opportunities.
- Awareness and application of diversity issues in all areas of work.
- Commitment to the values and ethos of the organisation
We help students at the University of Greenwich become the best they can be at university and beyond.
The client requests no contact from agencies or media sales.
Project Officer - Natural Heritage
Cumbernauld
£25,750 - £27,295
Full time (35 hours)
Fixed term contract initially until 31st March 2033, potential for extension
Closing date: 5pm, Friday 22nd August 2025
Interview Date: Wednesday 10th September 2025
Nurturing Natural Connections
Our client is looking for a passionate and driven person to habitat restoration, creation and enhancement activities on their owned greenspaces within the Nurturing Natural Connections (NNC) project, working closely with the Cumbernauld Reserves Manager, and project partners, and with the help of volunteers.
Building on the success of previous projects, this project continues to realise the Cumbernauld Living Landscape long-term vision to improve Cumbernauld’s green spaces for both people and wildlife, helping everyone in the community connect with the nature on their doorstep.
The candidate:
The successful candidate will have a Higher Education qualification in environmental land management (Wildlife conservation/agriculture) and at least two years’ experience of wildlife reserve management and demonstrable track record in the environmental land management sector.
Main Objectives
The main objectives of the role are:
Habitat management
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Support delivery of habitat works, including woodland restocking towards native semi-natural woodland, creation and enhancement of species-rich grasslands and enhancing riparian corridors.
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Monitor and evaluate (M&E) the delivery of these works including details of their successes and challenges.
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Undertake and manage the maintenance of tools and equipment for relevant sites, including machinery, to ensure safe and efficient operation.
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Respond to severe weather events with reactive remedial works as required e.g. clearing fallen trees and reinstating ground damaged by flooding.
Health and Safety
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Ensure compliance with health and safety, including safe working practices, volunteer safety, premises safety, and site safety.
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Ensure all work by project staff, and volunteers is carried out in a safe manner, and in accordance with Health & Safety legislation, policies, activity risk assessments and best practice guidance.
Volunteer recruitment
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Support the recruitment of volunteers and identify and promote volunteer opportunities within Cumbernauld Living Landscape.
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Work with individual volunteers and volunteer groups (including corporate groups) so that their contributions and experiences are maximised and, where required, organise and mentor volunteers ensuring that they receive support and appropriate training.
Wider project work
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Support the team’s wider communications plan with blogs and social media content.
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Support project team with events and other project-wide opportunities, with occasional working of evenings and weekends for activities including bat walks, moth trapping and dawn chorus walks.
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Contribute to project reporting, including M&E across the life of the project (2025-2030), including the identification of highlights and challenges.
The successful candidate will ideally have:
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Relevant degree or N/SVQ Level 3 / 4 or equivalent demonstrable experience relating to countryside management.
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Certification to NPTC/Lantra standards and experience in chainsaw maintenance, cross cutting and felling small trees. CS 30 and 31 or willingness to undergo qualification.
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Certification to NPTC/Lantra standards and experience in strimmer and brushcutter operations or willingness to undergo qualification.
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Certificate for trailer, all-terrain vehicles or willingness to undergo qualification.
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Current first aid qualification or willingness to gain
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2 years of planning and delivering practical conservation work.
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2 years of volunteer supervision & management.
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Demonstrable experience in the safe use and maintenance of hand and power tools.
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Good understanding of land management for wildlife conservation, notably native flora & fauna.
This role will require a PVG scheme membership
What they offer:
Salary sacrifice schemes including Cycle to Work & Pension schemes.
They have always been hugely flexible in their approach to how you wish to work and continue to offer a flexible approach.
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One Wellness Hour per week
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Enhanced Pension rate upon completion of probation
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Sick Pay Allowance
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Enhanced Maternity/ Paternity Leave
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Training and Development
Our client is a proud equal opportunities employer and welcomes applications from all candidates irrespective of their background. They are committed to helping to make the world of nature conservation as inclusive as possible, as they believe there should be no barriers to being involved, and that champions and role models from every part of society will be vital in helping to reverse the loss of biodiversity.
JCWI are looking for an Advocacy and Communications Director
Location | London N7 and flexible hybrid working
Reports to | Executive Director
Direct Reports: | Advocacy and Communications Team (currently 4 members)
Who we are
The Joint Council for the Welfare of Immigrants (JCWI) is an independent charity established in 1967. For over 57 years, we have promoted our vision of a society in which people can live safely and are treated with equal dignity and respect, regardless of where they are from or how they came to the UK. To achieve this, we provide legal advice, representation and holistic support to migrants experiencing injustice, poverty, and discrimination; we undertake parliamentary advocacy and expert policy analysis; we speak out and challenge damaging and discriminatory media narratives about immigration; we use law as a tool of resistance; we work in solidarity with migrants and grassroots groups, and we build campaigns that work towards a fairer approach in immigration and asylum law and policy. We root all aspects of our work in humanity, compassion, anti-oppression and anti-racist values, taking an approach that radically challenges the way that things are to build a new and better world for migrants.
Role purpose
This is a new role, where the director will bring together the work of the Advocacy and the Communications teams to lead JCWI's campaigns. The Director leads JCWI’s campaigns and community organising; policy and parliamentary advocacy; working in alignment with directly impacted communities and partners within and beyond the migration sector. The Director builds and maintains strong relationships with key stakeholders, and ensures the organisation’s collective expertise influences political debates and the public narrative on migrants’ rights and racial justice.
The role provides strategic leadership for JCWI’s campaigns to drive forward positive change for migrant rights in an increasingly hostile political climate, and supports a wide range of work building campaigns, coalitions and networks to advance migrant justice, ensuring that JCWI is a generous and collaborative partner, working in solidarity with all groups, including grassroots and community groups, unions, faith groups and NGOs.
The Director provides line management and strategic leadership to the Advocacy and Communications Team, overseeing the direction of the team, overseeing the teams' work and ensuring close, collaborative working relationships across all teams.
The Director is a lead spokesperson for the organisation, representing JCWI and our values at public forums, in the media and within coalitions. They will set the narrative and agenda for public discourse on migrant rights and border reform, lead the organisation’s long-term digital outreach and engagement work and support the team to create compelling and accessible content, driving traffic to our digital channels and converting this into successful supporter and donor recruitment and engagement strategies. They maintain the visibility of JCWI and its messages and protect & promote JCWI’s reputation as a leading voice in the discourse on migration, rights, and racial justice in the UK.
JCWI has a proud history of leadership from racialised people and people with lived experience of the immigration system, and therefore we strongly encourage applications from people with lived experience of the immigration system and are representative of the communities we work with.
Leadership
- Anti-oppression: Ensure that JCWI’s work remains situated within a wider movement against racism and oppression, and that our strategies better centre and support grassroots and community groups and people directly impacted by border violence, by maintaining and building strong relationships with migrant-led and racial justice organisations
- Senior Leadership: Collaborate with other members of the Senior Leadership Team (SLT) to deliver the organisation’s five-year strategy, ensuring we live our core values
- Strategic Leadership: Support the Advocacy and Communications Team to develop, implement and review effective strategies for all policy, advocacy, campaigning, and community organising work. These strategies will cohere with JCWI’s legal work, and aptly respond to an evolving political landscape, by knowing which levers to pull when in order to build power and influence
- Line management: Support all direct reports with regards to well-being and development, through one-to-one supervision, guidance and long-term work planning, ensuring staff have autonomy over their work, with their skills, expertise and strengths valued, and embodying a non-hierarchical approach to line management
- Positive culture: Embody and embed a positive and healthy working culture within the Advocacy and Communications Team and across the organisation, which includes fostering a safe space for learning and growth, maintaining a positive work-life balance and collaborative work ethos
- Monitoring, Evaluation, and Learning: Work with the Grants Manager to develop and maintain improved Monitoring, Evaluation, and Learning systems, set targets and measure outputs within the Advocacy and Communications Team which cohere with the organisation as a whole and our collective strategic objectives.
- Collaboration: Maintain and foster strong intra and inter-departmental relationships at every level, ensuring collaboration and open communication to deliver our organisational objectives
- Spokesperson: Represent the organisation as a lead spokesperson in public forums, in coalitions, on broadcast, and in print media
- Team development: Support the Team to grow through continuous investment in training, learning, and development, with people from racialised and marginalised backgrounds meaningfully supported against any structural barriers they may face. Manage recruitment for the Advocacy and Communications Team, encouraging better representation at JCWI, including increasing the number of people from racialised and marginalised backgrounds, especially those with lived experience of the immigration system
- Financial planning: Work with the Operations Team to ensure the budget for JCWI’s advocacy work is effectively planned for and managed, and that the team is appropriately resourced
Policy, Advocacy and Campaigns Work
- Lead on JCWI’s core campaigns, driving forward policy, advocacy, and campaigns outputs, and ensuring the campaigns centre the views and experiences of people with lived experience
- Lead on JCWI’s ‘reactive’ policy, advocacy and campaigning work in response to an ever-changing and increasingly hostile political landscape, representing JCWI in coalitions and developing sound policy and political analysis on key threats facing migrant communities, including but not limited to: refugee rights, human rights protection, the hostile environment, Windrush, digital justice, detention, and family reunion.
- Represent JCWI at meetings and events with key decision makers, including parliamentarians, policymakers and other organisations in the sector, to make the case for policy change, influence narratives, and hold those in power to account in solidarity with communities at the sharpest end of UK immigration controls
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs JCWI’s advocacy work, and to together identify opportunities for public-interest litigation relevant to JCWI’s campaign priorities
- Ensure JCWI’s Lived Experience Strategy is embedded into the Advocacy and Communications Team’s ways of working and oversee the implementation of the Strategy across JCWI with the support and collaboration of the whole organisation.
Public Campaigns, Outreach and Engagement Work
- Lead, develop, implement, and review effective strategies for communication and engagement work across traditional, digital and paid media
- Support a proactive, safe culture that identifies, creates, and jumps at opportunities to increase JCWI’s impact
- Work with the Communications team to ensure their input is incorporated into organisational strategy and ensure communications strategies support both strategic campaigns and broader organisational objectives
- Support our traditional press and digital engagement work to ensure JCWI is at the forefront of public discourse on migrant rights and border reform
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs our external communications
- Grow and engage JCWI’s audiences, ensuring a consistent tone of voice and brand across outputs and channels and influencing public discourse in support of flagship campaigns
- Set quantifiable targets and have a strong understanding of reporting, evaluation and measurement of comms outputs.
- Ensure the voices of JCWI’s service users, our grassroots partners and community-based campaigners with lived experience of the sharpest end of the border regime/immigration controls borders are elevated and supported.
- Provide oversight on written and multimedia outputs, including comments, pitches, editorials and digital content, reviewing and quality assuring for sign-off, and ensuring spokespeople are well trained and well briefed before engaging with the media
- Support reactive or ‘breaking news’ work and ensure rotas (including out-of-hours rotas) for media and press are well managed
Person Specification – Advocacy and Communications Director
The ideal candidate has experience:
- In a management or leadership role (essential)
- Developing and implementing campaigns on migrants’ rights, racial or social justice issues (essential)
- Working with complex policy issues in a highly politicised setting (essential)
- Engaging both digital and traditional media in a strategic way for campaigns or public narrative change (essential)
- Developing and implementing long-term, strategic plans which are rooted in firm values and visions (essential)
- Working collaboratively and building strong relationships with individuals and coalitions (essential)
- Working meaningfully with communities and people who have lived experience of oppression (essential)
- Lived experience of the immigration system, or from a racialised or marginalised background (desirable)
- Working in immigration, asylum, and/or human rights law (desirable) or willingness and ability to learn (essential)
- Developing, supporting, or implementing plans for supporter recruitment & mobilisation (desirable)
NB: experience may be in a paid or unpaid capacity, and includes work undertaken in a range of organisational forms, which includes but is not limited to non-profit organisations, political campaigns, trade unions, community and grassroots groups, and organising movements
The ideal candidate is:
- Committed to defending and furthering the rights of all people who move, and embodies wider anti-oppressive values and practices, including anti-racism, queer and trans liberation, gender justice, class solidarity, and the importance of an intersectional approach to social justice
- Recognises the value of legal representation when used as a tool of resistance, and is committed to legal aid as fundamental to access to justice
- Someone who proactively collaborates with others and nurtures and develops relationships both internally and externally, seeing the value in the diversity of skills and methodologies that drive organisations and campaigns forwards
- A strategic thinker who is politically astute, has an advanced understanding of the political landscape as it relates to migrants’ rights and racial justice and can identify threats and harness opportunities when working on politically contentious issues
- A relationship-builder, able to support their Team and the organisation by building and maintaining relationships with external partners, including with key media
- Creative and innovative, and eager to encourage and support others’ creativity
- A person who comfortably deals with new and complex information, digesting this quickly and simplifying nuanced policy or legal issues for a range of audiences
- An excellent written and verbal communicator, able to produce written outputs and review or edit drafts for quality, consistency and accessibility, and also represent the organisation at key events, meetings and in the media clearly and persuasively
How to apply
Please submit your CV and a covering letter (no longer than 2 A4 pages) which outlines your suitability for the role as set out in the job description and how you meet the person specification above, via our website.
DEADLINE:
Submission of CV and covering letter | 11.30pm 28th August
We’ve been providing much-needed legal advice services to the people who need them most.


The client requests no contact from agencies or media sales.
Action for Refugees in Lewisham (AFRIL) are recruiting for an Expert by Experience Coordinator to join our supportive and growing team. The Expert by Experience Coordinator is a new role in our small dynamic charity. The postholder will work to ensure the voices and perspectives of individuals with lived experience of asylum and forced migration are integrated into the design and delivery of AFRIL services and policy work. This role involves facilitating communication, promoting co-production, and empowering individuals to share their expertise to improve services and guide policy priorities.
The post involves coordinating our monthly Members Forum, and working with the core team to feed this into policy and service development, alongside thematic and sometimes practical support to our Allotment Steering Group, Rainbow Club Youth Council and Asylum Hotel Residents Forum. The postholder will develop the AFRIL ambassadors scheme, creating opportunities for former clients to continue to be involved in shaping AFRIL, and work with the Director to develop a governance level co-production structure as agreed with the Board of Trustees.
We are looking for a good people person, able to engage and inspire others, who demonstrates a collaborative approach to working with a range of stakeholders and in particular AFRIL clients who come from a variety of backgrounds. The postholder will be highly organised, have good project planning and execution skills, and a good working knowledge of the issues affecting refugees and asylum seekers in the UK. Community language skills are an asset.
About AFRIL
Action for Refugees in Lewisham (AFRIL) is a registered charity that supports asylum seekers, refugees, and vulnerable migrants in South East London. We support people to lift themselves out of poverty, assert their rights and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying problems that lead people to be in crisis, supporting people to integrate, contribute and thrive. Our work is grounded in the values of professionalism, inclusivity, and solidarity. Our clients are at the heart of what we do and our approach is one of co-production and empowerment.
AFRIL delivers the following core services in the London Boroughs of Lewisham, Greenwich, Southwark, Bexley and Bromley:
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Rainbow Club Supplementary School - providing weekly supplementary education in English and Maths, arts, music and sports activities to children from refugee, migrant and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status).
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Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions. The service currently provides Level 1 immigration advice under the Immigration Advice Agency.
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Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data.
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Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment.
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Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status.
We also use our frontline experience, together with our clients, to engage in Policy and influencing work to improve the services and policies that impact our client group. This includes advising the GLA on 3 asylum related working groups, and as a member of the London Housing Panel.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than one side of A4) detailing how you meet the person specification.
Please submit your CV and a cover letter – no more than one side of A4 – detailing how you meet the person specification for the role by 23:30 on Wednesday 27th August 2025.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




We are looking for resilient and dedicated people to join our Avon & Somerset team as Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment.
We have a number of posts available and welcome applications for both full and part time hours. These are hybrid roles which will involve a minimum of working one day per week in the Bristol VS office; a confidential home working space is also essential. Travel for team meetings, training etc. will be required on occasion.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.
Key Responsibilities:
- Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
- Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
- Develop support plans where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
- Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
- Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.
Ideally you will have:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working in an outcomes focused service
- Knowledge of the criminal justice system and the impact of crime
- Knowledge and understanding of Domestic Abuse processes and services
- Experience of engaging with vulnerable victims of crime who may have complex needs
You will need:
- To demonstrate strong written and verbal communication skills
- The ability to undertake impact and risks assessments and identify appropriate support
- Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
- The ability to manage a demanding workload and to meet a range of conflicting deadlines
- The ability to identify, develop and maintain partnerships with all relevant external organisations
- Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
- The ability to work effectively as part of a team but also to work independently in a variety of locations without direct supervision.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management.
We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same.
This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors.
JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.
We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub.
All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.
The candidate pack including the Job Description for the role and details of how to apply can be found on our website.
The deadline for applications is midday on Monday 18 August 2025.
Sifting will be completed by Friday 22 August 2025.
Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.
Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Fixed Term, 12 months
Location
Whittington
Hours
Part time (30 hours per week)
Annual salary
C1 £27,355.42 to C3 £30,308.00 - pro rata for part time hours
Review date
31/058/2025
Working closely with the Group HR Manager and the wider workforce, the HR Assistant will manage the employee lifecycle in the four areas of recruitment, onboarding, retention and offboarding. The HR Assistant will provide an encompassing HR service throughout every stage of the employee’s experience throughout their employment life cycle. This will ensure that managers and employees are equipped with best practice to foster a high-performance culture and support Organisational Development throughout.
Qualifications
Desirable
·Level 3 CIPD qualification
·CIPD membership
Knowledge and experience
Essential
·Experience of recruitment and onboarding
·Experience of using a HR information system
·Strong proven background in administration
·Experience working with confidential and sensitive information
·Experience in an HR administrative or support role
Desirable
·Experience of working in a healthcare, charity or not-for-profit setting
·Experience of meeting standards for a regulatory body e.g. Care Quality Commission
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Strong administrative and organisational skills
·Good understanding of HR processes and best practice
·Familiarity with employment legislation and GDPR compliance
·Ability to maintain accurate records and documentation
·Confident communication skills, both written and verbal
·Understanding of confidentiality, discretion, and safeguarding
·Strong attention to detail
·Reliable and flexible with a proactive approach
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.



The client requests no contact from agencies or media sales.
Reporting into the Head of Major Gifts, you will be responsible for leading on grant applications from trusts and other grant giving organisations. The grants will often be in the five to six figure range, and will be for a wide variety of activities, including bursaries, the Fonteyn International Ballet Competition, local and national learning and participation projects, and more. You will also be building on existing relationships with grant-giving organisations and help plan fundraising with the Head of Major Gifts and the Director of Fundraising and Development.
As a Trusts and Grants Manager you will:
- have experience in trusts and grants fundraising
- have experience of building relationships with donors and colleagues
- have experience in account managing a portfolio of grants
- have experience in using CRM databases
- have knowledge of major donor pipeline development
- have strong IT skills including Microsoft Office
- have excellent written and oral interpersonal skills with a donor focused approach
- have the ability to deliver pitches and proposals
- have strong project management skills
- have strong organisational skills and be self-motivated
- have a passion and commitment to the mission of RAD and an appreciation of the arts
We are passionate about providing a positive workplace culture. While time in our accessible London (Wandsworth / Battersea) office will be required, we operate a hybrid model of in-person and remote working. Staff discounts on dance and fitness classes and wellbeing resources, plus events and volunteering opportunities enhance the RAD experience.
In return, we offer 25 days paid holiday plus bank holidays, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme. We also have a range of lunchtime activities including book club, dance, Pilates and a craft club.
Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history and reference details will not be taken forward to the shortlisting stage.
The post you are applying for is classed as having a high degree of contact with children and involves ‘regulated activity’. As such it is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.
All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.
We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.
Please let us know if you have any access needs for the interview.
Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE
To provide information, advice, support and advocacy work on all forms of gender based violence faced by migrant women, including forced marriage, rape and sexual abuse, honour based crimes and related issues such as immigration/asylum and no recourse to public funds, matrimonial and children, housing and homelessness, mental health and financial matters. Your casework will focus on women with complex needs.
MAIN RESPONSIBILITIES
1. Provide a professional high-quality VAWG advocacy and outreach service.
2. Undertake casework and advocacy (this will include liaising with relevant professionals and agencies such as solicitors, social workers, police officers etc.)
3. Provide practical support such as accompanying women to appointments and courts, making reports to such agencies or collecting belongings and otherwise taking all necessary steps to ensure the general safety and wellbeing of women and children.
4. Write assessment reports and support letters, and under supervision, help to collect evidence and statements, as well as undertake some basic legal representation.
5. Undertake risk assessments for referral to the Multi-Agency Risk Assessment Conferences (MARACs)
6. Establish links with key partners [local authority, police, health, schools, etc.] to ensure effective referral routes and information sharing protocols.
7. Assist in developing and meeting quality standards in relation to advice and casework. This includes administration and IT systems for advice and casework.
8. Cover the helpline as required.
9. Assist migrant women to access immigration advice, and assist in meeting their housing needs.
10. To undertake campaigning and policy work arising from the advice and casework (this may involve some weekend/evening work)
11. Where necessary to assist staff in organising and running support group activities and consultations for women who are isolated and vulnerable due to their experiences of violence and abuse.
12. To publicise and provide S4S services, and attend, contribute and represent the organisation at relevant local meetings or initiatives.
13. To support and mentor the Women’s Council.
14. Follow S4S policies and procedures, and maintain IT and case file management systems.
15. Contribute to S4S record keeping and provide information for monitoring, evaluation, policy, and research and training purposes.
16. Ensure women are referred to S4S projects and activities as required for example, counselling or group work.
17. Support women residing in the refuge as required.
18. Be self-servicing and to assist other workers when required.
19. Undertake any additional duties which will contribute to the smooth running of the S4S services and projects.
GENERAL DUTIES AND RESPONSIBILITIES
1. Contribute to the smooth running of the project and activities
2. Assist in maintaining high standards in all aspects of the organisations work; including conduct with colleagues, external agencies and service users.
3. Comply and promote issues of confidentiality, equal opportunities and other policies and procedures of the organisations.
4. Attend supervision, training and staff, management and team meetings when required.
5. Promote equality and diversirty in all aspects of Safety4Sisters work.
HEALTH AND SAFETY RESPONSIBILITIES
1. Be fully compliant with all Health and Safety legislation.
2. Ensure that your work area is maintained in a clean, safe and tidy manner, all equipment is used safely according to instructions, and work is carried to ensure no risk to yourself, other employees and visitors.
FLEXIBILITY CLAUSE
In order to deliver services effectively, a degree of flexibility is required, and the post holder may be required to perform work not specifically referred to above. Such duties, however, will fall within the scope of the job at the appropriate grade.
This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for Black and minoritised women and all matters relating to their well-being.
When necessary, the post holder may be expected to work evenings and weekends. This time can be claimed back as TOIL.
This post is:
· subject to Enhanced DBS Disclosure
· subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
· open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1).
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll play a key role in the delivery of our healthcare professional engagement activities. This includes supporting the delivery of our healthcare professional conference, as well as supporting engagement activities both in person and online. As well as helping to support our presence at other conferences throughout the year.
About you
You’ll have experience supporting and delivering events, both in person and online and to an agreed timeline. A well organised person with excellent communication skills, you’ll be managing relationships with key external and internal stakeholders to deliver our healthcare professional events while closely monitoring and ensuring they are delivered to budget.
You’ll enjoy working as part of a busy and high performing team. And will have excellent organisational skills, with the ability to organize your work effectively and prioritise competing deadline.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date: Monday 18 August 2025 at 9am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date: Wednesday 27 August
UNISON’s HR team are looking for an HR Operations Manager to lead a key administration team and project that will create an HR Shared Service function. This isn’t just about systems, it’s about improving internal and external customer experiences, and streamlining processes for long-term impact.
About this job
You’ll lead a full redesign of our in-house administration practices and workflows, including implementing a Shared Service technology solution to deliver an improved customer experience and internal processes. Managing a small team of administrators and collaborating with other key HR stakeholders, sound leadership and communication skills will be key to success.
Your focus will include:
- End to end review of all HR administrative processes across all stages of the employee lifecycle, including recruitment and onboarding.
- Implementation of an HR help desk technology solution / HR service management system.
- Streamlining administration to support better, faster and more focused SLA’s.
- Creating measurable data sets and reports to allow for practical solutions to be developed in line with organisational needs and trends.
- Collaborating with stakeholders to co-create lasting change.
- Developing clear, practical tools to assist with training others and creating self-service solutions.
This is both an operational and strategic role with hands-on delivery and real, evidencable impact.
About you
We’re looking for someone with strong HR process expertise, gained from a Shared Service environment. A collaborative mindset and experience driving change, you should be confident working with data, influencing stakeholders, and navigating complexity with a practical, solution-focused approach.
You’ll bring:
- Proven experience leading and managing in an HR Shared Service function.
- A track record of improving processes and delivering change.
- Excellent stakeholder skills, especially with senior leaders, managers and union reps.
- The ability to use data to inform strategy.
- Knowledge of HR help desk technology solutions / HR service management systems.
- A values-led, adaptable and proactive working style.
- Patience and adaptability to work within traditional or evolving structures, and an understanding that change often involves many voices and perspectives.
- Experience working with trade union representatives, ideally in a not-for-profit or similar environments (desirable).
A full job description and person specification can be found attached below.
About UNISON
UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.
UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.