Policy officer jobs

Position: Infrastructure Manager
Type: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We are implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team cover the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• SQL (SSIS, SSRS) knowledge
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience

Closing date for applications: 9:00 on Monday 1st September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The Centre for Sustainable Energy (CSE) is a national charity on a mission to end the suffering caused by cold homes and tackle the climate emergency. We want everyone to live in a warm, healthy home powered by a sustainable energy system.

We work across the UK with people, communities, local authorities, and national partners to deliver practical support, advocate for change, and share our knowledge. Collaboration, curiosity and commitment sit at the heart of how we work.

The role

We’re looking for an experienced and values-driven Senior Fundraising Manager to help us grow and diversify our income in support of CSE’s mission.

This is a strategic and hands-on role that will see you lead charitable fundraising activity across trusts and foundations, individual giving and corporate partnerships. You will work closely with the Director of Development & External Affairs to set and deliver ambitious but realistic income targets and identify opportunities that align with our goals.

You will support the development of high-quality, compelling funding proposals in collaboration with our delivery teams. You will also contribute to organisational strategy, refine internal systems and processes, and provide leadership to other development team members.

Who you are

You are a creative and collaborative fundraiser with a strong track record of securing funding and developing projects with social impact. You are comfortable taking ownership, spotting opportunities, and communicating persuasively with funders, colleagues and partners.

You bring strategic thinking, strong organisational skills, and the ability to manage multiple priorities. You enjoy working across teams and disciplines and are committed to building relationships and growing impact.

You will bring:

• Demonstrable experience of securing significant funding from charitable trusts and foundations.
• A broad range of fundraising experience across corporate, statutory and individual giving.
• Experience of writing compelling proposals, tenders and expressions of interest.
• Knowledge of fundraising compliance and best practice, including data protection (GDPR).
• A collaborative mindset and confidence working with senior stakeholders and delivery teams.
• Experience of line management and supporting others to learn and grow.

What we offer

Working at CSE means joining a purpose-driven and supportive team, where your work helps tackle the climate crisis and support people in need. We offer:

• Salary: £43,349 – £51,924 (Salary Grades H/I)*
• Pension: 8% employer / 6% employee
• Holiday: 25 days plus bank holidays
• Flexibility: TOIL system and hybrid working
• Development: A commitment to your career progression, training and learning
• Wellbeing: Health Cash Plan, Life Assurance, Employee Assistance Programme
• Culture: Staff-led groups including Employee Voice and our EDI working group
• Lifestyle benefits: Tech Scheme, Cycle to Work Scheme, retail discounts and more

* Starting salary will typically be at the lower end of the scale and may increase over time, based on performance and experience. There is potential to progress to Salary Band I.

Our values

We want everyone who joins CSE to feel part of something meaningful and supported. Our work and culture are grounded in our core values:

• Commitment to CSE – working together to achieve our mission and making everyone feel they belong
• Collaboration – valuing others’ contributions, sharing ideas and communicating with openness and respect
• Conscientiousness – taking care with our work, using resources wisely and striving for improvement
• Initiative – looking for ways to solve problems and support others while responding flexibly to change

How to apply

To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to us via the email. Please refer to the Information for Applicants. 

The closing date for applications is 09:00 Wednesday 20 August 2025.

If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Head of Influencing and Impact
Reporting to: CEO
Salary: £55,000 per annum
Contract: Full-time, permanent. We are open to discussing flexible or part-time working.
Benefits: Access to a defined contribution pension and 25 days annual leave per year + three days between Christmas and New Year.
Location: Hybrid working, with 2 days in the office: Shoreditch Exchange Gorsuch Place Shoreditch, London E2 8JF

About Agenda Alliance

We are bold, ambitious feminists, living in a world where women and girls at the sharpest edge of adversity are consistently overlooked and harmed. Too many women and girls are hurt; too many lives are damaged; too much potential is lost.

We are a social movement, campaigning with courage and in solidarity with our Alliance members and women and girls, so that they can thrive. We advocate and campaign for systems and services to respond appropriately to women and girls with multiple unmet needs.

We want public services to respond better to the distinct and multiple unmet needs of women and girls, including appropriately responding to gender, age, race and trauma. For the whole system to respond better, we stand in solidarity with the voluntary sector and advocate for them to be empowered.

Our values are our guiding principles for our work to deliver our mission. It is who we are and how we behave. We promise to be: Intersectional, Courageous, Credible, Clear, Collaborative.

About The Role

As a systems change charity that exists for the most marginalised women and girls, we are looking for a passionate, politically savvy, values-aligned person with outstanding project management skills to shape and help deliver our influencing goals and demonstrate our impact.

The aim of this newly created role is to help us influence policy, practice, perceptions and power, in order to improve systems and services for women and girls with unmet needs. This person’s ways of working will ensure the voices of women and girls, and our alliance members are at the core of our influencing work. They will ensure that the team works effectively together towards this shared goal.

Person Specification

• Commitment to social justice and to upholding the rights of women and girls. A good understanding of issues related to gender inequality and other social inequalities.
• Politically savvy, with an excellent understanding of the political environment, criminal justice and/or the women and girls’ sector and any implications for our work.
• Good understanding of partnership working and stakeholder management, with the ability to build effective collaborative relationships and work successfully with a wide range of partners.
• Galvanising a diverse team, with the ability to bring people together on a journey towards a shared goal.
• A track record of successfully bringing about social change, with the ability to use evidence, data, and lived experience to influence effectively.
• Experience of developing creative ways to convene partners and build momentum around a cause.
• Good, independent judgement, strategic vision and an ability to think creatively.
• Outstanding project and resource management skills, with a proven ability to lead multi-stakeholder projects from inception to delivery.
• Good understanding of charity leadership and governance and experience of working effectively with a chair and board or similar.
• Coaching and collaborative and inclusive leadership style in tune with the values of Agenda Alliance.
• Commitment to values of co-production and engagement.
• Confident and persuasive communicator and presenter in writing and orally with the ability to represent Agenda Alliance at a range of levels, including on public platforms and in the media.
• An effective networker.
• Understanding of core safeguarding issues and good practice working with women and girls with multiple disadvantage.

Desirable

• Experience of deputising/working closely with a CEO or being on a Senior Leadership team.
• A track record in generating funds from diverse sources and in working with funders.
• Understanding of how to amplify the voices of women and girls with lived experience of the issues Agenda Alliance addresses.
• Experience of working in small, agile organisation with limited resources but high ambition.

We are actively trying to diversify our team, so if you are from the Black, Asian and minoritised communities, identify as LGBTQ+, have a disability, and/or bring lived experience relevant to the areas we work in, we would love to hear from you.

What is it like to work here?

• Wellbeing is a priority, with a flexible working and 'duvet days'
• Team brunches!
• Highly supportive work environment, encouraging learning and respect of lives outside of work
• Working with dedicated, talented women on the team, on our Board and with our Alliance members
• Supportive and engaged board of Trustees
• We care deeply about the work and better outcomes for women and girls
• We work on the understanding that women and girls are the experts
• We know how to have fun too!

Closing Date: 9am on Monday 8th September 2025

We will be shortlisting as we receive applications and aim to let successful candidates know by 11th September.

The first round of interviews will take place online on 15/16/17 September, with the second round of interviews taking place ideally in person at our offices on Thursday 25th September.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

Equal opportunities

Agenda Alliance selects all candidates for interview based on their skills, qualifications, experience and ability to do the role advertised. We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), gender reassignment, marriage or civil partnership, pregnancy/maternity, race, religion or belief, sex or sexual orientation.

We will provide reasonable support to disabled applicants throughout the recruitment process. Please contact us to identify any additional support that you may require to enable you to make an application.

Because our work is about centring women and girls’ experiences, and our organisation is led by and for women and girls, this post is open to women only (exempt under the Equality Act 2010 Schedule 9, part 1). When Agenda refers to women and girls, we mean cisgender, intersex, and transgender women and girls, alongside nonbinary people who experience misogyny.

No agencies please. 

XLP is a youth work charity that doesn’t flinch in the face of challenge. We’re here for young people growing up in communities where poverty, exclusion and lack of opportunity too often shape the odds. Our work with young people aged 11 to 25 is long-term, rooted in relationships and built to last.

We’ve got big plans and we need the fundraising power to match. Our vision is to grow XLP’s impact across London by building a fundraising engine that’s ambitious, strategic and fit for a medium-sized charity. This role is about making that leap to unlocking major new income streams.

That means bold action. It means going after bigger grants, attracting larger gifts and shaping a sharp, strategic approach to long-term income growth. It means helping build and lead a strong, values-driven fundraising team with the drive and determination to go the distance. You’ll bring precision, persistence and the skill to turn complex work into compelling funding applications.

You won’t be doing this alone. You’ll be part of a supportive, driven team and you’ll get stuck into a wide range of fundraising activity that gives you insight, experience and real influence.

This is about making a difference. If you want to help reshape the future for thousands of young people, this is your chance.

We are proud to be an employer that puts Equity, Diversity and Inclusion at the core of all that we do, for the benefit of our employees and volunteers, our partners, and the communities that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be under-represented.

The role

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire 4 times a year for our mandatory All Staff Together days and twice a year for directorate days.

Join our team!

We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme, delivering evidence and insight across the whole range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of Crohn’s & Colitis UK. 

The role

This role requires translation of quantitative and qualitative data into clear, actionable insights and stories that can be communicated effectively to both technical and non-technical stakeholders across the charity. The role also includes supporting the Evidence & Insight (E&I) team with the collation of existing evidence,  working with external agencies and partners to support the delivery of targeted E&I projects, developing networks, and horizon scanning across the sector to keep up to date on E&I programmes. The post-holder will have key involvement in supporting the communication of the  E&I team’s work across the charity by developing and coordinating a centralised resource for up-to-date reports, findings, and statistics.  The post holder will also contribute strategically to Evidence & Insight operations and documentation.

About you

We are looking for someone with a proactive mindset, who has a creative approach to exploring data.Ideally you will have already had experience of working in the charity or non-profit sectors and have strong analytical and technical skills including an understanding of CRM systems, conducting statistical analysis such as regression and hypothesis testing and be proficient in data management and manipulation using tools such as Excel, SQL, Power BI, SPSS, R or similar.  You will be adept at working collaboratively with team members and external stakeholders to support the delivery of targeted projects and be comfortable working in a fast paced environment with shifting priorities.

Download the Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. The charity meets four times a year at its office in Hatfield for our mandatory ‘All Staff Together’ days. We also have 2 in person Directorate days a year and occasional team 'away days'. 

What we can offer you:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Ombudsman Case Handler

Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life? 

Are you skilled in complaint handling and provide excellent customer service?   

We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.

This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors.  Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!

Position: Case Handler

Location: Reading/Hybrid

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: £34,099 to £39,631 per annum

Contract: Permanent

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

Closing Date: Monday 08 September at 10am.

About the Organisation

Our vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints.  This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.

Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.

Responsibilities include:

• Determine whether complaints are eligible for review and communicate decisions to students;
• Request and obtain documentation and information from higher education providers, students and student representatives;
• Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
• Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
• Conduct reviews of complaints, draft and issue Complaint Outcomes

About You

You will have:

• Excellent written and oral/ telephone/video call communication skills.

• Excellent interpersonal skills.
• A customer service focus.
• High level of accuracy and attention to detail.
• Ability and willingness to learn new processes and procedures with a positive attitude.
• Resilience to work in a demanding and high-volume environment.
• Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
• Strong and recent experience of using Microsoft Word, Excel and Outlook.

The charity values diverse backgrounds, life experiences and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is a rare opportunity to guide a values-driven charity that works across the city to support and stand alongside people seeking sanctuary. We believe Bristol should be a place where everyone feels safe, respected and able to thrive, no matter where they come from. Through our Sanctuary Awards, campaigns, partnerships and networks, we support schools, universities, health centres, arts organisations, faith groups and more to turn welcome into action.

As Director, you will lead our small, dedicated team, keep our strategic goals on track and be the driving force behind the next phase of our work. You’ll need to be someone who can hold both vision and detail, lead with clarity and warmth, and thrive in a collaborative environment.

If you’re a strong communicator with a passion for social justice, experience in leading people and projects, and a belief in the power of communities, we’d love to hear from you.

Deadline is midnight on Wednesday 27th August. Interviews will be held on Thursday 4th or Friday 5th September.

We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at which may help in preparing your job application.

Project Workers are responsible for the smooth day-to-day running of the centre and drop-in services. This role includes practical tasks alongside one-to-one support work with clients, across varied areas of need (e.g. homelessness and housing, health, addiction, criminal justice, employment). Project Workers coordinate with colleagues, volunteers and external partners to deliver a safe, welcoming and inclusive environment in which people get the help that they need to make positive changes and move on in their lives.

Our service opens 7 days a week and we're looking for a Project Worker to work full time, Saturday - Wednesday, 8.30am-4.30pm. 

The job is open to anyone with the experience and skills listed below, whether gained through paid or voluntary roles. The post is subject to DBS and reference checks.

What we're looking for:

• Experience of working with people in a public or community setting.
• Experience of working in a team.
• Experience of handling challenging behaviour with confidence.
• Experience of delivering varied tasks within a set timeframe.
• Able to communicate clearly and to remain calm under pressure.
• Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill health, and other challenges.
• Able to maintain professional boundaries (training will also be provided).
• Able to write and speak concisely in plain English.
• Understanding of, and commitment to, diversity, equality and inclusion.

Catching Lives supports people who are homeless or insecurely housed in Canterbury and East Kent. Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life. Our day centre is a minute’s walk from Canterbury East station. We open every day of the week to provide basic facilities (food, showers, laundry) alongside one-to-one support to help people improve housing, health and social connection. We also run a programme of arts and activities, and host specialist services from partner agencies.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Communications Manager your responsibilities would include: -    

1. Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers 
2. Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
3. Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers. 
4. Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
5. Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.

About you

To be successful in this role you will need:

Leadership and management 

• At least 3 years of experience in a senior communications position, ideally within the charity or public sectors

• Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
• Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.

Communications and stakeholder engagement 

• Proven experience of developing and delivering marketing and/or communications plans 

• Outstanding verbal and written communication skills
• Skilled copywriter able to communicate messages in a clear and engaging way

IT and digital experience  

• Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
• Ability to simplify systems and processes, particularly spreadsheet-based workflows
• Experience using CRM systems, analytics tools, email marketing software, and social media platforms

Fundraising and project management 

• Previous experience working in support of fundraising campaigns, or relevant marketing approaches 

• Project management experience: leading others to oversee and manage projects, events or campaigns.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview process

The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process 

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.  

Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.  

Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:  

Stage 2: 23 September 2025 - formal face-to-face interview in London.  As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.  

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

The CSE Team Leader will play a crucial role in supporting the Operations Manager and wider Basis management team to oversee the delivery of 1:1 and group-based support to young people in our service offering high quality, effective safety advice, information and support, enabling young people to navigate exploitative and abusive relationships. The Team Leader will hold a protected caseload to enable them to carry out their other duties.

The Role includes line managing the staff on the Young People’s Team, supporting with reports, recruitment and safeguarding. There will be an expectation to attend Child Focussed and Contextual MACE as an expert panel member and to support the Operations Manager with attendance at Silver MACE meetings. The role will work to ensure young people receive an exceptional service and contribute to the strategic development of Basis.

The Young People’s team work across Leeds and Bradford providing specialist support to young people experiencing CSE.  The team work to Basis’ organisational values, taking a harm reduction approach to enable and empower young people to make positive choices, whilst working to reduce risk.  The team have an established reputation for providing high quality, effective safety advice, information and support, enabling young people to navigate exploitative and abusive relationships.  Services are provided within the community, at venues as young people determine.  

Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women and young people who are being sexually exploited or are involved in sex work. 

Administrator

We are looking for an experienced Administrator to coordinate the clergy appointment process, process DBS checks for new and continuing clergy and provide support for clergy HR processes.

This is a hybrid-working role with onsite working in Hove or Chichester.

Position: Administrator

Salary: Starting salary for this post will be £24,837 per annum

Location: Hybrid (either Hove or Chichester - with a requirement to work at least one day each week at the other site, precise working pattern to be agreed, with the option to work remotely for part of the week).

Hours: Full-time, 35 per week hours per week

Contract: Permanent

Closing Date: midnight on 7th September 2025

About the Role

You will manage clergy appointments and provide HR administration support, which includes:

• Liaising with suffragan bishops, archdeacons and PAs on clergy appointment adverts, applications, and interviews.
• Managing the Pathways portal, forwarding application packs and maintaining records.
• Coordinating shortlisting, Right to Work checks and safer recruitment compliance.
• Distributing applications to bishops, archdeacons and parish representatives, ensuring timely, accurate communication throughout the recruitment process.
• Preparing and manage clergy statements, property licences, and departure notices.
• Maintaining and update personal files, vacancy progress records, and distribution lists.
• Liaising with other dioceses on clergy movements, ensure role descriptions are current, and notify relevant officers and publications of appointments, departures, and retirements in line with policy.

About You

With a good general standard of education, you will have experience of complex administrative processes and HR-relevant office experience.

You will also have:

• Excellent communication skills both oral and in writing
• Strong interpersonal skills and effective at building good working relationships with a wide range of people
• Good organisational skills, with the ability to prioritise and manage a varied workload
• A good working knowledge of MS Office applications such as SharePoint, Teams, Word and Excel
• The ability to work confidently on own initiative, and capable at collaboration and teamwork
• An understanding, or ability rapidly to acquire knowledge, of the Church of England and its systems, structures and terminology
• Sympathy with the aims and mission of the Church of England and the work and ministry of the Bishop of Chichester

The organisation wants its commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff and are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

In return:

• Flexitime and remote working options
• 25 days annual leave plus bank holidays
• Membership of the Church Administrators Pension Builder scheme

Other roles you may have experience of could include Admin, Administration, Administrator, HR Admin, HR Administration, HR Administrator, People Admin, People Administration, Support Administrator.

This is an exciting opportunity to play a central role in delivering our mission by selecting and distributing brand-new, publisher-donated books to over 190 libraries and NGO partners around the world. These books open opportunities for millions of people to read, learn, and shape a more equal future.

As Partnerships Manager, you’ll be responsible for managing and growing our global network of partners. This includes:

· Selecting appropriate books to meet partners’ needs

· Coordinating book selections with our Operations Team

· Preparing accurate documentation to support timely shipments

· Managing partner enquiries and communications

· Building and sustaining strong, collaborative relationships across our network

You’ll also support the onboarding of new partners and help share insights into the impact of our work, both within the Programmes and Partnerships Team and across the organisation.

We’re looking for someone with:

· Knowledge or experience in international education or development

· Experience with books or book distribution (highly desirable)

· A proactive, detail-oriented, and highly organised approach

· Strong written and verbal communication skills

· Excellent administrative skills and a collaborative mindset

· Experience with databases or CRM systems (highly desirable)

· A willingness to undertake occasional international travel

If you have experience managing stakeholder relationships, thrive in a mission-driven environment, and are passionate about creating access to books and education, we’d love to hear from you.

Programme Delivery Director

Homebased within UK with regular travel to MAG’s Manchester office and programme countries

Starting salary for this position is £76,535 per annum (plus contributory pension)

This is an exciting time to join MAG as we implement our new five-year strategy and strive to increase our impact and extend our influence through our lifesaving programmes .  In this newly created role, the Programme Delivery Director will be responsible for managing our team of Regional Directors to ensure the successful delivery of MAG’s high quality, high-impact programming across our global portfolio.

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

You will work closely with our regional and country teams to ensure contract delivery in line with objectives, and overall compliance with donor and MAG requirements. Reporting to the Director of Programmes, you will directly support on day-to-day incident management, as well as acting as a focal point ensuring coordinated, timely, and appropriate support to programmes from other departments. You will ensure effective management oversight on business planning objectives, and on occasion on the delivery of strategic projects. You will work closely with our Regional Directors to develop new programme activities, including supporting assessments, planning, and project mobilisation.

About you:

You will be a senior humanitarian professional with significant experience working in an NGO with a focus on international programme management and delivery across multiple country contexts. You will be experienced in the critical assessment, development, and implementation of management structures and systems designed to improve overall delivery of activities. You will be an excellent communicator, with significant experience coordinating programme delivery and support functions including human resource management, logistics and procurement, finance and compliance. You will be a strategic leader with strong interpersonal skills and the ability to negotiate and influence to drive change. You will be ready to travel internationally, including to insecure and conflict-affected areas, and have a solid understanding of geopolitical dynamics and their security impact. Ultimately you will be proactive, tenacious, pragmatic, and committed to MAG’s mission, values, and approach.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Sunday 31st August 2025.

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks please visit our website. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

We are currently recruiting a Content Writer to join our Content team within the Brand department. The purpose of the role is to write clear, accessible content that meets supports Battersea’s strategic objectives and meets audience needs. They will work to ensure all advice and support-based written content is clear, consistent, and on-brand.

Overall objectives include:

• Take direction from the Content Manager and work closely with teams across Battersea to implement written content plans that support both our strategic goals and the needs of our audiences.
• Create high quality, accessible advice and support-based content that follows brand guidelines and is shaped by audience insight.
• Use data, research and feedback to improve our written content and how we explain complex topics.
• Consult with senior colleagues across the organisation to understand content needs and timing - guiding and shaping requests where necessary.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working policy, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages.

Acceptable use:

• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.

Please do not:

• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.

Closing date: 25th August 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First stage interview (online) - w/c 1st September 2025
Second stage interview (in person) - w/c 8th September 2025

To apply for the role, please follow the link to apply and download our recruitment pack for more details on the role.