Policy officer jobs
Job title: ISC - Avon and Gloucestershire
Reports to: Immediate Support and Debrief Manager
Location: Home working with regular travel throughout the area
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
In January 2024 we launched phase one, of the ten-phase expansion, into the bordering counties of England and Wales, namely; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Avon and Somerset. In July 2025, we plan to launch phase two of the expansion and will continue to roll out support in the coming years across the whole of England.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
- To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
- To ensure families have been offered a memory box and coordinate these when required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
- To travel to attend in-person team meetings and in-person training as required
- To travel to in-person events as required
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £26,500 per annum, with the opportunity for an increase through the appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is predominantly home based, with regular travel across the areas you will be covering and some travel to our Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: 6th November 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
The Advanced Practitioner will manage a caseload of 70% which will involve direct work with service users. The post holder is also required to coach, mentor and develop staff and deliver regular workshops to enhance their skills and expertise in specific area. Additionally, there is a requirement to exercise enhanced responsibilities in relation to conducting specialist risk assessments and work with service users and families. Such responsibilities will include the ability to demonstrate enhanced levels of practice, competence/skills in areas such as direct practice with service users, children and families, multi-agency working, knowledge of organisational systems and processes and the wider social policy context.
The post holder will be required to represent RISE when meeting with external commissioners and key stakeholders, as and when required.
Key Responsibilities
Service Delivery – 70% of workload
- Engage in direct practice with service users, children and families including, where appropriate, co-working with other practitioners (to develop their skills and expertise).
- Use initiative to make decisions to ensure continuity of service delivery.
- Promote and represent RISE Mutual CIC services as required at relevant events.
- Develop excellent relationships with our customers and something like respond positively to their needs.
- Promote high standards of service delivery and lead on internal audits to ensure the quality assurance framework is adhered to.
- Liaise with statutory, voluntary and private sector organisations and participate and facilitate multi-disciplinary and inter-agency working (including involvement in case conferences and reviews). This includes prisons.
- Support the practitioners in arranging cover where there is advance warning of absence and keep the Service Manager informed.
Record Keeping
- Support the day-to-day delivery of key projects.
- Maintain clear records of work undertaken and ensure service integrity.
- Establish and maintain methods to monitor suitability and risk assessments and share good practice.
- Complete specialist risk assessments, and reports and upload on the CRM system.
- Support practitioners to record information effectively on CRM system and follow the RISE recording convention.
Product Design and Development
- Partake in design and development of new interventions, including writing an associated manual and training programme.
- Train identified RISE practitioners to deliver specific interventions, whether this is one-to-one or programmes.
- Be responsible for testing/piloting and familiarisation of new intervention and overseeing delivery of facilitators assigned to the contract.
- Act as main point of contact as the technical expert on the project.
- Attend performance review meetings and deputise if required by the Service Manager or Team leader.
Quality Assurance
- in line with the Quality Assurance Framework, quality assure services and programmes being delivered on the contracts, according to the QA Framework in line with recognised procedures.
- Support practitioners to adhere to a quality assurance framework to ensure there is synergy with the delivery of key performance indicators.
- Ensure effective planning for the delivery of the intervention to achieve quality standards and meet contract requirements.
- Support staff to deliver quality assessments, reports and achieve good outcomes with service users.
- Provide support and advice to other team members in relation to their practice and professional development which may include coaching and mentoring staf.
Evidence & Research
- Design intake/exit questionnaires to evaluate the effectiveness of interventions
- Evaluate the effectiveness of a specific intervention on an ongoing basis, using intake/exit questionnaires, stakeholder, and service user feedback, and adapt it accordingly.
- Support and assist colleagues with the implementation of the Evidence & Research framework for these contracts. Work with research institutions that partner with RISE to contribute to the evaluation of the impact of our new programmes and services.
- Build good thought leadership in a particular area of work delivered within RISE.
Learning and Development
- Deliver training for commissioners and RISE staff.
- Deliver coaching and support workshops and/or Action Learning sets to help staff develop and improve skills, competence and knowledge in RISE interventions.
- Support staff to develop their cultural competence and understanding of culturally informed approaches.
- Contribute to the learning and development of students and others as required. Arrange training, with support from the Service Manager, as requested.
Stakeholder relationships / Performance
- Liaise and share important information with relevant stakeholders and partners to ensure an integrated approach to risk management.
- Liaise with relevant professional agencies involved with the Service User as per data sharing agreements and relevant legislation.
Other duties
- The Advanced Practitioner will also be expected to attend to his/her professional development through training, supervision and learning.
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Cover for other posts as appropriate, and willingness to be trained in new interventions.
Knowledge, Skills, Abilities and Experience
Essential
- A proactive approach to problem solving.
- Strong negotiation skills and the ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes.
- Experience of delivering and quality assuring interventions to people with complex issues.
- Ability to manage workloads effectively, to meet deadlines and work under pressure and to support others to do so.
- Good communication and Interpersonal skills both verbal, (including presentations) and written.
- Effective team worker with ability to develop and sustain key relationships.
- Using pro-social modelling and motivational interviewing in practice.
- Comprehensive understanding in managing safeguarding issues and procedures and risk management of offenders.
- Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
- Ability to work co-operatively and flexibly with colleagues as part of a multi-disciplinary team.
- Skills in developing staff motivation
- Ability to identify and address issues of diversity and inclusion in service delivery and in working with colleagues.
- Proven ability to challenge and remove any unnecessary barriers to service delivery.
- Ability to focus and demonstrate resilience.
- Ability to make effective informed decisions.
- Ability to write high quality reports.
- Good IT skills and experience of working with Word, Excel and Microsoft project skills.
- Sound understanding of Rehabilitative interventions and case management.
- An Enhanced DBS Check is required for this role.
- A minimum of 3 years’ experience, gained in working with families
- and children, DA or Criminal Justice.
- Experience/ background of working in the Domestic Abuse field.
Qualifications
- A relevant qualification, e.g. probation officer, social work, forensic or clinical psychology, CBT therapists
- Ability to develop new interventions
- Work with people with mental health and psychological wellbeing
- needs – diagnosed and undiagnosed mental health issues.
Desirable
- Working with young people to address a variety of their needs such as drug misuse, gang affiliation.
- Working with adults and young people from culturally diverse backgrounds.
To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to apply your administrative skills in a role that truly makes a difference? We have an exciting opportunity for an Employee Access Assistant and Driver based near Stevenage, although the role benefits from hybrid working, networking and local travel will be required in a professional setting.
In this role, you’ll support a visually impaired Guide Dogs Employee and Guide Dog owner, helping them perform their duties effectively through a mix of remote and in-person support. In-person support will be required once or twice a week locally in Stevenage involving tasks such as providing sighted guidance to navigate unfamiliar environments, helping with access to systems on a laptop, or describing the layout of rooms at events.
Your Microsoft Office expertise will be put to great use as you assist with a variety of administrative tasks, including document formatting, PowerPoint presentations, and note-taking. Your eye for detail will ensure that all documents are clear, accessible, and well-organised.
You’ll also help with travel arrangements as and when required, including collecting the employee and their guide dog from home and going to a train station or providing a travel from their home to various Guide Dogs sites. A full, clean driving license and access to a vehicle are essential, equipment to allow the guide dog in the car will be provided and travel expenses are covered. You’ll provide sighted guidance, ensuring the employee can navigate unfamiliar environments with confidence. As the employee is a Guide Dog owner, being comfortable with dogs and helping with their care, such as exercise, will be part of the role as well.
Your excellent communication skills and person-centred approach will be key in building a close, trusting relationship with the employee. Flexibility will also be crucial, as you’ll need to adapt to changing tasks and demands.
This role requires the ability to work under pressure and take initiative, managing your workload efficiently. Whether assisting with travel, preparing documents, or providing sighted guidance, your proactive attitude and organisational skills will be key to your success.
You will be fully trained in tasks such as sighted guiding and how to work confidently around a Guide Dog, ensuring that you feel supported and equipped, even if you haven’t had experience in this space before. We are committed to making sure you feel comfortable and encouraged in this unique role.
The role is 35 hours per week, Monday to Friday, 9am to 5pm. Occasional flexibility will be required to work outside of core hours, including weekends and overnight stays.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
Registered Charity
More than 1000
Thank you!
About us
We’re Breast Cancer Now, the research and support charity. However you’re experiencing breast cancer, we’re here.
We fund life-saving research, campaign for change and provide information and support to anyone affected by breast cancer.
Why? Because our vision is that by 2050, everyone diagnosed with breast cancer will live, and be supported to live well. But to make that vision a reality, we need to act now.
About the role
Are you a creative storyteller with a passion for digital content and social platforms? Then you could make a real difference to people affected by breast cancer.
We’re looking for a multimedia producer to join our busy, dynamic and creative team. As part of our in-house multimedia studio, you’ll create high-quality content and produce live broadcasts for our social media channels.
As well as developing new content, you’ll breathe fresh life into existing ideas – producing content covering everything from fundraising and campaigning to support and research. You’ll be a champion of our visual identity and consistently show-off our brand in the best ways possible.
If you’re a creative, proactive multimedia producer looking to work at an ambitious, forward-thinking charity, we’d love to meet you.
About you
Ideally you:
· Will be a multimedia producer who puts the audience at the heart of every piece of content
· Will have an excellent understanding of multimedia production, including platform-native content creation, and advanced skills in editing and audio production
· Will have experience in producing live social media broadcasts, particularly across Facebook and Instagram
· Will have a solid understanding of audience behaviours and platform algorithms
· Are self-motivated, organised and comfortable working on several briefs at once
· Enjoy looking for new ways to approach things and responding to trends in real time
· Are a creative thinker, with a portfolio of work that shows your ability to shoot, edit and publish content for social media
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the breast cancer now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Thursday 16 October 9 am
Interview date week commencing 27 October
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
