Policy support officer jobs

Contract Type: Part-time (4 days per week – 0.8 FTE)

Salary: £30,000 FTE (pro rata for 0.8 = £24,000 per annum)

Location: Hybrid; Tues – Thurs in the NYJO office

Reports to: Marketing & Communications Manager and Head of Fundraising, with collaboration across the team

Application Deadline:  25th July 2025 

Start Date:  Mid August 2025 

Job Purpose:

This is a dynamic and developmental role designed for a candidate with at least 1 years' experience in fundraising or marketing within an arts or charitable organisation. The role is split evenly across fundraising and marketing and communications and will contribute directly to NYJO’s growth and sustainability by supporting our external affairs through income generation, audience engagement, and public profile. 

We are looking for a confident, creative and self-motivated individual who can manage their workload independently, communicate effectively with donors and audiences, and is excited to grow their skills in both fundraising and communications within a fast-moving, ambitious organisation.

Key Responsibilities:

Fundraising (2 days per week)

Trusts, Foundations and Statutory Funding

• Conduct research and develop profiles on prospective trusts and statutory funders

• Draft briefing notes and maintain an up-to-date prospect pipeline

• Support grant administration: acknowledgements, processing, and internal logging

• Assist with preparation of Arts Council England reporting

• Draft small trust applications (up to £10k) with guidance from Head of Fundraising

• Help gather content, data and evidence to support medium/large bid development

• Lead the collation and drafting of funder reports  

Individual Giving & Membership

• Administer NYJO’s membership scheme (renewals, fulfilment, member queries)

• Draft and distribute the Members’ newsletter, both digital and physical

• Organise cultivation events, manage RSVPs, support logistics and attend events

• Maintain donor records on our CRM Beacon in line with GDPR policies  

• Support campaign delivery for fundraising initiatives (e.g. NYJO 60th, Big Give)

Development Support

• Coordinate fundraising proposals including content collation, layout and visuals

• Support the creation of fundraising collateral including impact case studies

• Contribute to donor communications and stewardship activity

• Assist with other tasks as required by the Head of Fundraising

Marketing & Communications (2 days per week) 

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events, and support with broader website updates and coordination with developers/designers  

• Create compelling visual and written content aligned with NYJO’s brand identity

• Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts) 

• Update and maintain website content related to news, projects, and events 

• Create compelling visual and written content aligned with NYJO’s brand identity 

• Help coordinate campaign delivery across channels for performances, education work, and fundraising 

• Assist with audience segmentation and analysis to refine communication strategies 

• Contribute to PR and media liaison efforts 

• Support planning and delivery of marketing campaigns for tours, digital events and initiatives 

• Contribute to internal reporting on audience engagement and digital analytics 

Additional Responsibilities: 

In addition to the core fundraising and marketing duties, this role will take on several cross-functional and practical responsibilities that support NYJO’s operations and visibility: 

• Provide light office management support, including liaising with suppliers, managing equipment (e.g., printers, scanners), and maintaining internal digital systems 

• Carry out other ad hoc tasks as required in support of NYJO’s small, collaborative team environment 

Person Specification: 

Essential 

• Minimum 1 year experience in a fundraising and marketing role within an arts or charity setting 

• Excellent written and verbal communication skills 

• Strong organisational and administrative skills, able to manage competing priorities 

• Confident working independently and proactively 

• Experience with content creation for social media and email platforms 

• Comfortable using CRM systems and digital tools (e.g. Beacon, Mailchimp, Canva, CMS) 

• Strong attention to detail, especially in writing and data entry 

• Enthusiastic about music, youth arts and social impact 

Desirable 

• Experience writing or supporting funding applications 

• Understanding of GDPR and data protection 

• Familiarity with arts sector fundraising or communications (e.g. ACE reporting, donor events) 

• Graphic design or video editing skills 

• Experience using analytics tools (Google Analytics, social platform insights) 

Working at NYJO: 

• 4-day working week (0.8 FTE) 

• Hybrid working environment with some flexibility 

• Occasional evening/weekend event support with Time Off In Lieu (TOIL) 

• Opportunities for professional development and training 

• Creative and collaborative working culture 

How to Apply: 

To apply, please submit: 

• A CV (no more than 2 pages) 

• A cover letter explaining your interest and how your experience matches the role 

Greenpeace are partnering exclusively with Robertson Bell in their search for a permanent Deputy Head of Finance to join their team on a permanent basis. Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Our vision is a greener, healthier and more peaceful planet, one that can sustain life for generations to come. 

The role will involve undertaking a broad range of important duties, including taking responsibility for a key part of our organisation. This will include reporting on monthly performance, managing grants (both income and expenditure grants), preparing the annual budget, preparing the annual statutory accounts and taking responsibility for the annual audit, reporting to and liaising with our international head office, and preparing the agenda and papers for and attending trustee meetings.

The organisation:

Greenpeace are independent. They don’t accept any funding from governments, corporations or political parties – their work is funded by ordinary people. That means they are free to confront governments and corporations responsible for the destruction of the natural world and push for real change. 

They do this by investigating, documenting and exposing the causes of environmental destruction. They work to bring about change by lobbying, consumer pressure and mobilising members of the general public. And they take peaceful direct action to protect our Earth and promote solutions for a green and peaceful future. 

The role:

• Responsibility for all aspects of the financial management of Greenpeace Environmental Trust (GET), a registered charity.
• Responsibility for the preparation of annual statutory accounts, annual report, and conducting the annual audit.
• Work with the Events team to ensure that the budgeting, financial control and management, and reporting of the Glastonbury Festival and all other festivals and events is conducted in an accurate and timely manner.
• Preparation of the annual budget and presentation to the board of trustees.
• Preparation of monthly management accounts and written finance report to trustees and other key stakeholders.
• Maintain accurate cash flow management and forecasting procedures to proactively manage all cash balances.
• Manage the grant-making process and account for all grant income received.
• Review restricted income, ensuring correct documentation is received and the restrictions are applied.
• Maintain policies and procedures ensuring compliance with all relevant legislation.
• Continually work to develop and improve the quality and usefulness of our reporting.
• Providing financial analysis, including trends and areas of opportunity or concern for budget holders and other stakeholders.
• Work with other Deputy Head of Finance and the programme co-ordinator to proactively improve all aspects of the financial management of the programme department’s activities in relation to activity funded by GET.

The successful candidate will:

• Be a qualified, or a finalist Accountant (ACCA/ACA/CIMA or other chartered accountancy qualification) or will be qualified by experience.
  • Proven experience of working in a finance function in a hands-on role.
  • Extensive technical knowledge of accounting principles and best practice, with reference to specific UK charity accounting rules and regulations.
  • Substantial experience of management accounting, budgeting, forecasting and reporting.
  • Experience of involvement in financial year-end and annual statutory audit.
  • Proven experience of delivering a business partnering-focused service and providing in-depth insight, analysis and guidance to budget-holders.
• Support and believe in the aims of Greenpeace.
• Have highly developed communication skills with credibility to operate outside the finance function up to senior management level.

The position will be based at Greenpeace’s head office a short walk away from Highbury and Islington station and requires two days attendance at the office. The closing date for applications is 10^th August with interviews taking place the week commencing 18^th August.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Background

Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism, climate change, human rights abuses, violent conflict and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives and clinical researchers.

We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice and we support local organising groups across the country who lead most of our work.

Details

Salary: £30,501.83 at 0.8FTE (£38,127.28 full time equivalent) Note: We do not negotiate salaries, so please only apply if this is in line with your expectations.

Contract: 1 year fixed-term (parental leave cover)

Hours: 0.8 FTE – 28 hours per week

Location: Hybrid. Staff work remotely and from the Medact office in East London. London-based staff work in-person as a team one day per week, and staff based outside London come in at least once a month, with support for travel costs. Applications from outside London are encouraged.

Apply by: 9am, Monday 4th August

About the role 

The Campaign & Programme Lead: Climate & Health supports health workers to campaign for just and proportionate action on climate change, working closely with our Movement Organiser and other colleagues. Currently our work focuses on the intersection of climate and housing, working to end the public health crisis of fuel poverty and poor-quality homes. In particular this role is responsible for national advocacy and campaigning on fuel poverty and housing, supporting members to organise in their local communities, and being a key part in the Homes for Health campaign team.

The role involves holding Medact’s key knowledge base on climate and health issues. You will build relationships across the health community and wider climate movement, from establishment institutions to frontline workers and grassroots groups. 

About you

This is a skilled role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have worked with your local community to campaign on a social justice or health issue that you care about. Or, you might be a health worker who has seen the impact of these issues on your patients and wants to challenge the systems that drive inequity and marginalisation. 

You’ll have a strong understanding of power and how to work with others to create pressure for change. You need to be a great communicator, able to build trusting relationships with Medact members, academics, partner organisations and community groups. You’ll have an understanding of how digital communications compliment campaigning and an eye for a good media story.

Key dates

Applications close at 9am, Monday 4th August

Interviews will be Wednesday 20th August

If needed, second interviews will be in the week of 25th August

Our recruitment principles

Medact aims to be an inclusive and supportive employer, and we recognise that recruitment processes don’t work for everyone. We acknowledge that people from certain backgrounds are under-represented in the NGO sector, and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour, people with disabilities, people who identify as being LGTBQIA+, people who have a mental health condition, and people who identify as working class or have a working class background. If you have any questions or uncertainties about this position and whether you are right for it, please do get in touch. 

Frequently asked questions

• Do I have to be a health worker to apply? No, and Medact staff are not all health workers.
• Can you sponsor my visa? We are unable to offer sponsorship for individuals without the right to work in the UK.
• How flexible are the working hours? Medact has a Flexible Working Policy which supports staff to adjust their hours around our core working hours (11am–4pm), and can accommodate periods of working abroad / in different time zones, compressed hours and other configurations.

Hearing Dogs for Deaf People – Partnership Account Manager (Payroll Giving)

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for partner meetings and events.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a proactive and relationships-driven Partnerships Account Manager for managing and growing a portfolio of corporate partners.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and accelerate income from mission-aligned businesses.

Reporting to the Head of Corporate Partnerships, this role will take a lead on nurturing existing partnerships and developing new ones, with a specific focus on increasing income through employee engagement and payroll giving schemes. It will also ensure that each partnership is maximised and aligned with Hearing Dogs’ mission and fundraising goals.

The post-holder will work closely with internal teams and corporate supporters to deliver engaging campaigns, employee fundraising, volunteering opportunities and impactful communications that help raise income and awareness for the charity.

It is a role that will require excellent stewardship, creativity and commercial awareness skills for mutual value – that means you will need strong relationship management and excellent communication skills. A background in corporate fundraising will be essential, alongside the ability to identify and maximise the potential of corporate support opportunities, including financial and in-kind support. You will also have experience of managing charity-of-the-year partnerships or working with employee fundraising programmes.

This is an exciting opportunity to help expand a portfolio of meaningful, long-term corporate partnerships for an organisation that is changing lives every day, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 11th August, 9.00 am. 

· Head of Programmes and Operations

This is an exciting opportunity for an experienced and dedicated individual to join our Senior Leadership Team and play a vital role in driving the day-to-day operations and future growth of the charity.

As Head of Programmes and Operations, you’ll ensure our team is empowered, supported, and aligned in delivering outstanding community projects. You will oversee all operational activity across departments, manage our programme leads, and support the CEO in shaping the strategic direction of the organisation.

This role is ideal for a people-focused leader with strong organisational expertise and a passion for delivering positive social impact. You’ll bring the ability to coordinate diverse programmes, manage risk, and embed a values-led culture that enables staff and services to thrive.

We don’t expect every candidate to tick every single box. If your experience differs slightly but you’re excited about the opportunity and believe you can add value, we’d love to hear from you.

Why Join Us?

Working at Northampton Town FC Community Trust isn’t just a job – it’s an opportunity to change lives. You’ll be part of a dedicated, purpose-driven team committed to making a real difference across Northamptonshire.

We invest in our people because we know they’re key to our success. That means strong leadership support, regular training and development, and a culture where your growth is just as important as our own. You’ll be working with a team of likeminded professionals who are equally as committed as you are.

Benefits Include:

• Access to bespoke CPD and training from our partners including the Premier League, EFL, FA, and Northampton Town FC
• Personal development support through monthly 1:1s and an annual training plan
• Free tickets to NTFC matches
• Flexible working patterns
• Free NTFC Community Trust kit package (worth £150)
• Employee Assistance Programme (EAP) with wellbeing perks and 24/7 counselling support
• 25 days annual leave, plus additional time off between Christmas and new year

About the role

We have just finalised an exciting new three year strategy to drive impact at scale for victim-survivors. We are now looking for an exceptional candidate to lead some of our financial services relationships and consultancy work and support SEA in its mission to raise awareness of economic abuse and transform responses to it within the financial services sector.

Working closely with colleagues across SEA, you will foster and maintain relationships across the financial services sector, seeking opportunities to generate income for the charity and supporting our Financial Services Specialists to deliver an outstanding service.

Together we can transform frontline financial services and save lives.

About you

At SEA we put the lived experience of victim-survivors at the heart of all that we do, including our work with financial services firms. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements, as well as having a thorough understanding of industry rules and good practice. You will combine this with experience of working with victim-survivors and bring expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses.

About SEA

We are the only UK charity dedicated to raising awareness of economic abuse and  transforming responses to it. We work to save lives and stop economic abuse forever.

Our vision is a world in which all women and girls achieve economic equality and can live their lives free of abuse and exploitation. Not only surviving but thriving.

Our mission is to raise awareness of economic abuse and transform responses to it.

To achieve this, we must ensure that the policies and practices of financial services firms, domestic abuse support services, public services and government reflect the needs of all victim-survivors of economic abuse.

We are  committed to centring victim-survivors in all that we do and broadening our understanding of the needs of survivors, particularly those who are marginalised within society. We work alongside the Experts by Experience - a group of victim-survivors whose voices and experiences shape our work.

Our primary focus is on influencing the women’s, public and financial services sectors, to create a model for improved support for victim-survivors of economic abuse, calling on government to facilitate these changes and work with them to improve their systems and practice.

What we offer

• 25 days annual leave plus Statutory Bank Holidays
• Home working (UK based)
• Flexible working 
• 5% Employer Pension Contribution 
• 5 Wellbeing Days
• Reflective practice
• Health Cash Plan, including Employee Assistance Programme 
• Enhanced sick pay, family leave and carer’s leave 
• The chance to be part of our highly professional, supportive team

To apply

Please apply via our website

Applications open from 8 July and close at 11.59pm on 21 July 2025. Interviews will take place virtually, week beginning 4 August.

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

We’re looking for a Head of People & Organisational Development to lead our people function, drive culture change, and support our incredible staff and volunteers.

You’ll work closely with the CEO and leadership team to deliver our 2030 vision, fostering a culture of learning, inclusion, and continuous improvement.

Are you a strategic, people-focused leader ready to shape the future of a respected local charity?

We’re looking for a Head of People & Organisational Development to lead our people function, drive culture change, and support our incredible staff and volunteers. You’ll work closely with the CEO and leadership team to deliver our 2030 vision—fostering a culture of learning, inclusion, and continuous improvement.

What You’ll Do:

- Lead people operations, L&D, and organisational development

- Champion EDI and embed inclusive practices across the charity

- Use data and insight to drive performance and engagement

- Deliver cross-functional change projects that make a real impact

What You’ll Bring:

- Senior HR/OD experience, ideally in the VCSE sector

- Level 7 qualification (or equivalent)

- Strong leadership, communication, and analytical skills

- A values-driven mindset and passion for people and purpose

This is a fantastic opportunity to join a trusted, forward-thinking charity with a clear appetite for change. If you’re ready to lead with heart and ambition, we’d love to hear from you.

The main job role is to support Spectra in achieving a more inclusive and supportive process as part of our current organisational transformation. The postholder will design and embed practices and procedures that will improve staff wellbeing and inclusion. They will also provide support to managers around organisational change and embedding culture change.

Main Responsibilities:

• Design and deliver a people and culture strategy based on our strategic plan.
• Promote staff wellbeing and provide a supportive culture.
• Develop and deliver Diversity, Equity, and Inclusion (DEI) strategies.
• Oversee and review people and culture policies.
• Support managers with tailored HR solutions.
• Foster collaboration between senior management and staff.

If you’re an experienced people manager who thrives in an agile and complex environment we’d love to hear from you.

The role offers a combination of working online and at Spectra’s office based in South London.

London (Office-Based) 6-Month Contract - Public Sector / Not-for-Profit

Are you an experienced administrator with a flair for project coordination? We're recruiting on behalf of a respected not-for-profit organisation for a Business Project Officer to support the delivery of key internal projects and provide high-level administrative support to senior stakeholders.This is a fantastic opportunity for someone who thrives in a structured environment, enjoys managing multiple priorities, and is confident working with data, documentation, and internal processes.
Key Responsibilities

• Provide comprehensive administrative support to project leads and senior managers
• Maintain and monitor project documentation, schedules, budgets, and action logs
• Organise and minute internal meetings, ensuring timely follow-up on decisions and actions
• Track project progress and support reporting on key milestones and deliverables
• Assist in identifying and mitigating project risks and issues
• Summarise and analyse project data, producing clear reports and recommendations
• Coordinate with internal teams and external partners to ensure smooth project delivery
• Support the implementation of change initiatives and process improvements

What We're Looking For

• Strong administrative background with experience supporting multiple projects
• Excellent organisational and time management skills
• Confident communicator with strong written and verbal skills
• High attention to detail and accuracy in documentation
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Able to work independently and manage competing priorities
• Comfortable handling sensitive information with discretion

Desirable

• Experience in the charity or not-for-profit sector
• Exposure to project management tools or methodologies
• Degree-level education or equivalent experience

This role offers the chance to work in a values-led organisation where your administrative and coordination skills will directly support meaningful work. If you're looking for a role where you can make a difference while developing your project support experience, we'd love to hear from you. Please apply or send your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role Context

As part of Gaddum’s Talking Therapies service, the PWP Supervisor will oversee the Step 2 service within HMR. This role will provide clinical case management and skills supervision to both qualified and trainee PWPs. The role combines supervisory and service leadership with a small clinical caseload and focuses on ensuring high-quality, evidence-based care and strong support for staff wellbeing and professional development.

Our PWPs will be completing training positions, including full participation in an accredited Postgraduate Certificate (PGCert) or equivalent training in Low Intensity Interventions at one of our partner universities (e.g., University of Manchester, UCLan, or LJMU).

Role Purpose

The PWP Supervisor will:
• Lead on service development, training, and quality improvement
• Provide high-quality clinical and case management supervision to PWPs
• Support PWPs with clinical risk, complex presentations, and professional development
• Regularly assess and sign off all supervisees’ clinical competency for training and ongoing registration requirements.
• Maintain a small caseload, delivering low-intensity interventions where needed
• Liaison with educational providers of the training courses to meet the joint learning agreement

Main Duties and Responsibilities:

Clinical Practice:
• Conduct assessments and deliver low-intensity CBT-based interventions when needed
• Respond to clinical risk and manage urgent presentations, acting as a Safeguarding Officer for the service
• Maintain up-to-date knowledge of evidence-based practice in line with NICE guidance
• Contribute to the overall caseload capacity of the service in times of high demand

Quality Assurance and Service Improvement:
• Oversee outcome measures, recovery rates, and KPIs for the service, ensuring they are consistently met and accurately recorded
• Participate in clinical audits, data monitoring, and service evaluation
• Support innovation and continuous improvement within the service
• Complete quarterly reporting as required by the service commissioner

Collaboration and Development:
• Work collaboratively with Step 3 clinicians, GPs, VCSE partners, and university providers
• Contribute to outreach and promotion of the service across HMR
• Facilitate team learning, reflective practice, and training delivery
• Work alongside commissioners from the Big Life Group to achieve shared goals

Academic and Supervision:
• Provide clinical and case management supervision to the team of PWPs
• Monitor PWP trainees’ progress against learning objectives
• Lead PWPs in reflective practice sessions
• Support PWPs to attend and complete all training modules, assignments, and practical components of the university training programme
• Support PWPs to apply academic learning to clinical practice

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

This is a 3-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship

In the brand-new role of team leader, you will take on the responsibility of providing structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service.

You will coordinate and deliver advice and information to new and existing groups including our own Older People’s Lunch Clubs.

Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity.

Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support.

You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard.

You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives.

You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people.

Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established.

The Team Leader will focus on:

· Increasing organisational capacity, extending our reach and reducing waiting times.

· Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support.

· Developing the AQS framework to improve and ensure the quality of work.

· Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways.

· Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work.

· Supporting our Irish Traveller work to ensure all residents can access our services. 

· Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester.

Key Responsibilities:

· Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager

· Provide regular individual supervision to each team member

· Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format.

· Lead on attaining the Advice Quality Mark.

· Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices.

· Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services.

· Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders.

· Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM’s policies and procedures.

· Manage a restricted caseload

· Maintain accurate and timely case records and ensure follow-up actions are completed.

Organisational Responsibilities

• To ensure you fully embrace ICCM’s values in all your work.
• To promote the work of ICCM.
• To work as an accountable member of the staff team, working within the charity’s policies and procedures e.g. Equal Opportunities, Confidentiality, Safeguarding, Data Protection, Health and Safety.
• To attend, chair and participate in team meetings.
• To participate and engage in supervision and appraisal provided by the manager.
• To attend external panels, groups, conferences, etc. locally, regionally and nationally as directed by line manager.

It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.

Join Affinity Trust as Director of Quality Improvement and Compliance

• Location: Hybrid with frequent travel to our Head Office for Executive Meetings, and national travel to our support locations.
• Head Office: Thame, Oxfordshire
• Salary: £100,000 per annum
• Car Allowance: £6,200
• Governance: You will be the Nominated Individual and Caldicott Guardian

With the right support, anything is possible

We are looking for a collaborative and visible leader—ideally from within social care or a closely related sector—who has significant experience leading a Quality or Operations function across a large and diverse set of services. 

Through your engagement with regulators, networks, and professional bodies, you will bring external insight into the organisation and help us stay at the forefront of best practice in quality and compliance.

About us

We are Affinity Trust, a national charity with over 30 years' experience supporting children, young people, and adults with learning disabilities, autism, and other needs. 

With nearly 2,500 colleagues and services across England and Scotland, we are values-led, financially strong, and driven by a single purpose: supporting people to live their life, their way.

Why this role matters

This is a pivotal, high-impact role. As Director of Quality Improvement & Compliance, you will play a central part in shaping how we continuously raise the standard of support across Affinity Trust. 

You will lead our approach to quality, improvement and co-production — ensuring we have the systems, insights, and culture needed to deliver consistently excellent, person-centred support.

You will influence practice across our services by working in close partnership with operational leaders, providing the challenge, guidance, and support needed to embed sustainable improvements. 

You’ll also champion innovation—harnessing the potential of digital tools and outcomes measurement to improve how we understand, assess, and enhance the lives of the people we support.

Above all, your work will be vital in helping us live out our core belief: that with the right support, anything is possible. This role is key to Achieving More Together.

What you’ll bring

We're looking for:

• A proven, senior leader from social care or a similar regulated sector.
• Deep understanding of quality, compliance, and safeguarding in complex service environments.
• Strategic acumen paired with empathy, collaboration, and a values-driven approach.
• Passion for co-production, data-informed improvement, and empowering people to thrive.
• Experience engaging with regulators (CQC/Care Inspectorate), driving innovation, and leading high-performing teams.

 Benefits

• £100,000 salary + £6,200 car allowance
• 30 days annual leave + bank holidays
• Private healthcare, enhanced pension, life insurance, and Blue Light discounts
• Hybrid flexibility, national influence, and deep local impact

Ready to be part of something extraordinary?

Apply by: 27 July 2025
Interviews: 28 August 2025

For more information, please refer to the candidate pack attached to this advert. 

Join ARC Blackburn as our new Operations Manager and help lead a charity supporting people seeking asylum and refuge. This is your chance to combine hands-on leadership with a deep commitment to social justice in a frontline, community-led environment.

We’re looking for an experienced, compassionate, and highly organised Operations Manager to oversee the daily operations of ARC Blackburn and support the delivery of high-quality, person-centred services. You’ll lead our staff team, manage our internal systems, and ensure our services run smoothly, safely, and in line with our values.

ARC Blackburn has been a trusted source of support for people seeking sanctuary since 2004. Based in the heart of Blackburn, we provide casework support, social activities, English classes, volunteering opportunities, and advocacy – with a strong emphasis on lived experience and community involvement. This is an exciting time to join us as we grow our impact and continue building a strong, inclusive organisation.

About the Role

• Position: Operations Manager

• Location: Wesley Hall, Feilden Street, Blackburn BB2 1LQ (office-based, with some travel locally)

• Hours: Full-time, 37.5 hours per week (occasional evenings/weekends)

• Salary: £34,000

• Contract: Fixed term – 3 years (with the potential to extend, subject to funding)

• Reports to: CEO

Key Responsibilities

• Lead ARC’s day-to-day operations and service delivery

• Line-manage the staff team and support their development

• Oversee internal systems including HR, finance, and facilities

• Ensure compliance with safeguarding, GDPR, and health & safety

• Maintain financial records, monitor budgets, and support small fundraising activities

• Collaborate with the CEO and Board of Trustees to deliver on strategic goals

• Build and maintain strong relationships with partners

• Champion equality, inclusion, and trauma-informed practices in all areas of work

Who We’re Looking For

We’re seeking someone who thrives in a people-centred, fast-paced environment and who brings both attention to detail and a genuine passion for supporting displaced communities.

How to Apply

• Download the Recruitment Pack to learn more about the role and the person specification. The pack is available as an attachment after you click 'Apply Now'.

• Closing date: Monday 25th August at 10:00am.

• Via CharityJob, please send us your CV along with a cover letter telling us why you’re interested in the role and how your experience matches what we’re looking for (maximum two A4 sides, minimum font size 11).

Applications will be reviewed as received, and interviews may take place before the closing date – early applications are encouraged. As part of the first stage, we may invite applicants to a short video call to explore your experience and interest in the role (note: this does not guarantee shortlisting).

Are you searching for a rewarding shelter medicine role?

Our friendly team at RSPCA Sussex West Branch is excited to welcome an experienced vet to join us at Mount Noddy Animal Centre.

RSPCA Sussex West, an independent branch of the National RSPCA network, supports the rescue, rehabilitation and rehoming of cats and dogs in the West Sussex area. Your caseload will be predominantly surgical (mainly neutering, dentistry and routine soft tissue surgeries), and you will be supported by a kennel supervisor, cattery supervisor, hydrotherapist, Animal Welfare Officer, 2 behaviourists, 2 receptionists, 11 Animal Care Assistants, and an experienced RVN.

The ideal candidate will be an empathetic, pragmatically minded vet with 3+ years clinical experience. We are looking for a team player with a genuine desire to help achieve the RSPCA charitable aims.

There are no monthly financial targets, the sole measure of success in the role is the standard of pragmatic veterinary care you can provide to our animals. 

Please see our website for further information about the facilities in our recently renovated Mount Noddy Animal Centre 

In a nutshell, we are offering:

-  Up to £60K FTE (based on a 37.5 hour week)

-  Sole charge role

-  No OOH, evenings or weekends

-  Part time (21 hours per week over 3 days)

PURPOSE OF POST: To carry out veterinary duties to the animals at Mount Noddy.

KEY DUTIES AND RESPONSIBILITIES:

- Undertake veterinary duties as directed including theatre and wards.

- Progress and develop our veterinary welfare standards and supporting policies and procedures to that of exemplar status, in line with our charitable objectives and budgets.

- Maintain a current and progressive knowledge of animal welfare and surrounding topics in order to position Mount Noddy Animal Centre as a leading animal welfare charity.

- Support the development of our community welfare services in order to positively impact on animal welfare in our area. 

- Work collaboratively with the Operations team, develop and implement robust and ethical decision-making processes to support the safe rehoming and welfare of our animals in line with the branch’s values and behaviours.

- Assume an active role in decision-making related to welfare and euthanasia.

- Provide operational decision making and direction on specific veterinary issues including appropriate referrals.

- Understand and comply with your legal obligations in relation to prescription, safe keeping and supply of Veterinary medicinal products.

- Maintain personal CPD as per RCVS guidelines.

- Provide expert advice and training to the Veterinary Nurse and Animal Care team.

- Ensure that all treatment given is in line with informed consent and in accordance with UK legislation and RCVS guide to professional conduct.

- Ensure that all patient information, treatment and diagnostic reports are recorded into the Animal Management system.

- Work closely with the Inspectors and Animal Welfare Officers.

- Assist with recruitment within your department areas.

- There are no monthly financial targets to meet; the sole key performance indicator is the level of pragmatic veterinary care.

- in their present jobs. Adding something about pragmatic care being a KPI should appeal to most of your candidates.

While at work all staff are required to:

● Adhere to the Branch’s charitable objectives, which are to promote kindness and prevent cruelty to animals.

● To fully comply with RSPCA Sussex West Branch’s policies and procedures, ensuring these are carried out in relation to the post.

● To be an ambassador for the Branch and represent the Charity in a professional manner at all times.

● To attend monthly supervision and annual appraisal with the branch manager.

● Take care of their own health and safety and that of others who may be affected by their acts and omissions.

● To carry out such additional tasks as directed by the animal operations manager or branch manager and undertake any other duties commensurate with the purpose and remit of the post.

This job description is intended as a summary of the main elements of the job described. They may be varied from time to time in consultation with the job holder without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

To apply please email your CV and cover letter.