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Join Humane World for Animals and help us inspire compassion and generosity—one supporter at a time.

We’re looking for a Program Manager, Individual Giving to help lead and deliver our UK marketing programme. You’ll be at the heart of our fundraising efforts, managing multi-channel campaigns, driving donor retention, and helping shape the future of our Individual Giving strategy.

What You’ll Do
Lead the planning, execution, and analysis of key marketing channels.
Act as a deputy for the UK marketing lead, heading up key projects as directed.
Collaborate with internal teams and external partners to create compelling marketing campaigns that inspire action.
Use data insights to refine supporter journeys and grow donor loyalty.
Manage budgets, track performance, and ensure strong ROI across all activities.

What You Bring
3+ years of experience in direct marketing (offline and online).
A strong grasp of donor data, CRM systems, and campaign analysis.
Excellent project management and communication skills.
A creative and strategic mindset with a passion for storytelling.
A commitment to best practices in fundraising and data protection.

Why Humane World for Animals?
Join a mission-led, international team dedicated to protecting animals and promoting compassion.
Work in a collaborative, supportive environment where your ideas matter.
Be part of a growing movement that’s changing lives for animals around the globe.
Enjoy the flexibility of a remote role with meaningful impact.

Ready to use your skills to create real change?

Apply now and help us inspire generosity, compassion, and action across the UK from our amazing supporters!

Interviews currently scheduled as follows:
Round 1 - 17 July (online)
Round 2-  24 July (online) 

Executive Assistant

Location: Remote (UK), with approximately monthly travel to Stroud

Contract type: 12 months, with aim to make permanent

Salary: £31,000- £35,000 pro rata, depending on experience (plus benefits)

Working pattern: Full time or part time (minimum 4 days/week (0.8 FTE)

Closing date: 6 July 2025

Commencement date: Negotiable, preferably week commencing 18 August 2025

How to apply: Submit your CV and a short covering letter via CharityJob 

Introduction

Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges. We are looking for a dedicated and experienced Executive Assistant to play a pivotal role supporting our CEO and leadership team. 

We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.

Role Purpose

The Executive Assistant is an important role within our organisation, working closely with the CEO and leadership team. This is a dynamic, fast-paced position at the heart of a globally significant initiative. The successful candidate will be a key partner to the CEO, helping translate vision into action and ensuring high-level stakeholders receive timely, professional and thoughtful communication. 

We’re seeking an experienced Executive Assistant who is flexible in approach, adaptable to changing priorities, and shares a belief in our vision.

If you believe in the wisdom of everyday people, are values-driven, self-reflective, creative, curious, agile, flexible and enthusiastic, if you want to do work that learns and grows from all the richness each of us brings – where we welcome learning from a diverse array of life experiences, cultures, and backgrounds, if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with authenticity and dedication about our work, we want to hear from you!

Main duties

• Proactively manage the CEO’s diary, inbox and meeting schedule to ensure strategic alignment and use of time

• Draft, edit and manage correspondence, briefing notes, and presentations on behalf of the CEO and leadership team

• Coordinate and support internal and external meetings, including logistics, agenda preparation, taking accurate minutes and tracking decisions and actions that arise

• Support the CEO to track progress on key priorities, ensuring deadlines are met and decisions are followed up

• Provide administrative and organisational support for events, travel and itineraries (UK and international) and other logistics

• Manage the CEO’s social media accounts as directed, posting content and responding to key contacts

• Financial Administration - gather and provide financial information to Finance co-ordinator, gather and co-ordinate receipts etc

• Maintain relationships with senior stakeholders, partners and board members with professionalism and tact

• Assist the CEO and leadership team with additional administration/ organisational tasks at their discretion 

• Assisting with research of projects, e.g. potential partner research 

 

Essential skills and experience

• A minimum of five years of experience providing high-level administrative support in a busy organisation

• Proficient in workplace software including Google Workspace, Zoom, Slack, Trello and able to learn to navigate new systems quickly 

• Experience of upwardly managing senior leaders with limited time and high responsibility 

• Experience managing external communications with senior stakeholders 

• Highly organised with exceptional attention to detail and the ability to maintain accurate records and produce coherent reports and minutes 

• A proactive, self-starting attitude with the ability to anticipate needs and adapt to changing priorities 

• Excellent time management skills: the ability to prioritise and meet deadlines is key

• Strong written and verbal communication skills

• Excellent interpersonal skills and emotional intelligence

• Confidence to constructively challenge when necessary, including speaking openly about conflicting viewpoints or workload balance

• Discretion in handling confidential or sensitive information

• Self-reflective, open to feedback and committed to personal growth

• Enthusiasm for Iswe’s mission and dedication to its continued success

Desirable skills and experience

• A relevant tertiary qualification is advantageous but not essential for example Certified Administrative Professional (CAP), Exec PA Diploma, Certified Executive Assistant Professional (CEAP) etc 

• Experience of working within the charity or non-profit sector

• Experience of working in a startup environment

Salary, Benefits and Conditions

We are a supportive and purpose-driven team. We offer:

• Flexible working arrangements 

• Generous holiday allowance (35 days plus bank holidays, pro rata)

• Opportunities for professional growth and development

• A supportive, inclusive working culture built on trust and mutual respect

• Opportunities to contribute to globally significant work
   

About Iswe

We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our current strategy focuses on innovations around citizens’ assemblies (and similar deliberative processes), public services and the relationship between politicians and the communities they serve.

Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26, Good Help and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives. 

Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.

Salary: £18,731 pro-rata including holiday pay, based on a working pattern of 30hrs/week across 4 or 5 days, and 39 weeks/year. £26,700 FTE
Location: Homebased with travel within West Midlands (mainly Wolverhampton and Telford)
Hours: 30hrs a week, working term time only (39 weeks/year). The hours and days of coverage may be negotiable for the right candidate and experience.
Contract: Permanent
 
An ideal opportunity if you enjoy working with young people and want to help them be the best they can be.
 
Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.
 
Are you looking to join an exciting organisation that truly making a difference?
 
The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the West Midlands. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Midlands. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.
 
The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Wolverhampton and Telford. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
 
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch. 
 
About the Jon Egging Trust (JET)
 
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
 
Our benefits package includes:

• Flexible working
• Enhanced annual leave
• Homeworking allowance
• Occupational pension scheme
• Occupational sickness scheme
• Special paid leave provision
• Enhanced family leave

 
Child and adult at risk protection policy statement
 
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
 
To apply
 
Please complete our online application form.
 
The closing date is Sunday 6th July 2025 at 23.30 hrs
 
Formal Interviews to be held via Teams plus an in-person session delivery at one of our partner schools in West Midlands week commencing 14th July 2025, location to be confirmed.
 
Please note:
 
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
 
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
 
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
 
On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.
 
Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.
 
The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.
 
REF-222045

About us

Parallel is a small but ambitious charitable initiative doing big things: we currently support over 3,000 students through our maths enrichment activities, around 500 of whom receive dedicated weekly, small-group online tutorials in The Parallel Academy. Our mission is to support students on our programmes to fulfil their mathematical potential, by providing them with the opportunity to develop their reasoning and problem-solving skills beyond the curriculum. 

Our students are motivated and ambitious. Although our maths programme is optional and takes place outside of school hours, students have an average attendance above 95%.

 

The Role

We are rapidly expanding our service provision over the coming months, and are seeking a full or part-time Project Administrator to join our passionate and energetic team. You will play a key role in ensuring the smooth delivery of our programmes and help embed the tools and processes for reaching thousands more students each year.

This is a versatile role with responsibilities ranging from database management to setting up online events and communicating with service users, schools and tutoring staff. Working within a small administration team, you will be proficient at using a range of tools such as spreadsheets, meeting platforms and scheduling software, and will be willing to learn new ways of working. We are looking for someone who can remain focused under pressure, using their initiative to deal proactively with a range of tasks and to prioritise the competing demands of a busy workload. 

Hours

This is a flexible and fully remote role, and you will have significant autonomy in how you structure your working week. 

As part of your contracted hours, you will be required to work some evenings and weekends, but this will not exceed one day a week in total. There will also be periods when there is a higher workload (e.g., during student recruitment periods), so you may be required to offer some flexibility in working longer (and then shorter) hours week to week. We are happy to discuss how the hours and role might work for you during the interview stage.
 

Key duties and responsibilities 

• Develop and maintain accurate, up-to-date spreadsheets relating to student rosters and learning data.

• Adopt data hygiene principles so that data is managed smartly, in accordance with our data privacy policy.

• Lead on event creation, which primarily concerns the hundreds of weekly tutorials we run each week, but also extends to other activities such as student admissions, end of term testing and public webinars.

• Help to manage a high-volume inbox, responding to daily emails and triaging across the team by assigning correct levels of priority to each correspondence.

• Support the onboarding of new tutors (e.g. overseeing DBS checks, approving invoices) and take the lead on finding cover when gaps appear in our tutoring schedule.

• Liaise with prospective schools and students and undertake key data gathering activities to identify the most suitable candidates for our programmes.

• Support in developing and updating key policies and procedures. 

• Support with general administrative tasks.

Other duties:

• The post-holder will also be expected to undertake any other tasks commensurate with the role and which may be reasonably required. 

Requirements

Skills 

• Proficient in working with digital tools and software such as Google Sheets, Docs, Forms, Zoom and Trello (and able to learn new tools very quickly).

• Excellent with spreadsheets and data - you know your vlookups from your pivot tables 

• Strong written communication skills with the ability to connect effectively with a diverse set of stakeholders, with a professional and sensitive approach. 

• Strong judgement: can be relied upon to implement agreed processes but also shows initiative to suggest improvements to how we work.

• Proven experience of working in a team, demonstrable ability to operate in a flexible working environment and to take initiative. 

• Ability to understand, interpret, and apply existing documentation with a fast-moving environment. 

• Excellent independent time management and organizational skills.

• The ability to maintain confidentiality and integrity related to all aspects of information disseminated within the organisation.

Education

• Undergraduate degree in a relevant discipline

Professional Experience:

• Essential: relevant experience managing data as part of an administrative role.

• Desirable: relevant experience in an education setting.
   

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

Successful applicants will be expected to undergo an Enhanced Level DBS check.
 

How to Apply:
 

Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role and demonstrating how you meet the above requirements.

Human Resources Manager

Type of Employment: Full-time employee (40 hours/week)

Starting Salary Range: £62,150 – £71,650 (London area)

Exact compensation will vary based on skills, experience, and location.

Location: Shift will consider candidates located in the UK (ideally in the London metropolitan area) with existing permission to work. Shift team members work remotely, with occasional in-person engagement.

Deadline for Application: Friday July 11, 2025, 11:59pm BST

About Shift

Shift is the leading center of expertise on the UN Guiding Principles on Business and Human Rights. Shift’s global team of experts works across all continents and sectors to challenge assumptions, push boundaries and redefine corporate practice in order to build a world where business gets done with respect for people’s dignity.

Shift is a charitable and educational nonprofit organization with a principal place of business in New York, NY. Shift’s mission is to shape the legal standards, market incentives and leadership practices that embed respect for human rights into business. Shift works with businesses, financial institutions, governments and civil society stakeholders to help put their commitments to the UN Guiding Principles on Business and Human Rights into practice. 

The Role

Playing an essential role in our small, dynamic team, the HR Manager will be a key driver of a thriving workplace culture, ensuring that Shift’s people strategies align with our organizational goals. In this role, you will lead core HR functions, including compliance, recruitment, employee development, and policy implementation, while serving as a trusted advisor to leadership on all people-related matters.

Working closely with the COO, you will develop and implement systems that enhance retention, engagement, and performance. Beyond strategic HR leadership, this role also involves hands-on operational and administrative responsibilities, contributing to Shift’s overall efficiency and success.

What You Will Do

The HR Manager will carry out the following essential functions of this role:

HR Leadership

• Serve as a trusted HR advisor, aligning people strategies with Shift’s mission and organizational objectives.
• Partner with Shift leadership on strategic workforce planning, organizational development, and talent retention.
• Lead diversity, equity, inclusion, engagement and well-being initiatives, ensuring a culture of respect and belonging.
• Provide coaching to leadership and managers, facilitate change management and high-performance work environments.
• Implement organizational policies.

Performance Management, Development & Workplace Culture

• Implement and oversee regular performance evaluation processes.
• Support leadership in coaching, feedback, and career development programs for all employees.
• Identify training needs and facilitate team learning initiatives.
• In partnership with COO, investigate and ensure resolution of employee concerns, fostering a supportive and inclusive workplace.
• Guide managers on employee relations, performance coaching, and conflict resolution.
• Drive initiatives to enhance team engagement, well-being, and professional growth.

Recruitment & Onboarding

• Manage full-cycle recruitment, from job posting to candidate selection and onboarding.
• Oversee onboarding and orientation to integrate new employees effectively.

Compensation, Benefits & Compliance

• Partner with Shift’s Head of Finance and COO to manage compensation, administer employee benefits, including health insurance, and retirement plans.
• Conduct market analysis to ensure competitive and equitable compensation structures.
• Maintain compliance with employment laws across all relevant jurisdictions, working with external providers where relevant.

Operations & Administrative Support

• Support the implementation of systems for internal communication, knowledge management and team-wide collaboration.
• Oversee HR administrative tasks, including remote work logistics and coworking subscriptions.
• Support the implementation of systems for internal communication, knowledge management and team-wide collaboration.
• Coordinate logistics for team retreats and support logistics for other events.

Supervisory Responsibilities 

• This position does not have direct supervisory responsibilities.

The person in this role will be expected to travel, as needed, for occasional in-person activity.

What You Bring to the Team

• 5+ years of HR management / generalist experience, ideally in a nonprofit or mission-driven organization.
• Strong understanding of HR best practices, employment laws, and compliance across multiple jurisdictions.
• Proven ability to influence and coach leaders at all levels.
• Ability to multi-task, work effectively, and produce high-quality work in a fast-paced, high-volume, deadline-driven environment.
• Experience in recruiting, employee relations, and HR operations.
• Proficiency in Microsoft Office and HRIS systems.
• Strong project management, organizational, and problem-solving skills.
• Ability to work effectively in a remote, international environment.
• Proficiency in English.
• Existing permission to work in the US or the UK.
• Ability to travel when needed for in-person events.
• Exceptional communication, confidentiality, discretion, and relationship-building skills.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What Shift Can Offer You

Benefits include:

• 39 days of paid leave for full-time employees: includes 4 weeks of vacation leave, a 2-week office closure at the end of each year, and at least 9 public/floating holidays. (Leave is prorated for part-time schedules.)
• Paid sick leave and parental leave.
• Employer pension contribution of 5% p/a.
• Professional development allocation.
• Remote work support package, including support for co-working space.

Shift is committed to maintaining a respectful workplace that is free from all forms of harassment, including in all engagements conducted on behalf of Shift.

How to Apply 

Please submit a 1-page (maximum) letter of interest and CV for consideration. Finalists for the position will be asked to provide three professional references. 

Deadline for Applications: Friday July 11, 2025, 11:59pm BST

First Steps ED are looking for a passionate and strategic Head of Fundraising and Communications to join our team and help make a difference in the lives of those we support. First Steps ED provide person-centred support to our service users for a range of disordered eating and eating disorder presentations.

The Head of Fundraising and Communications will lead on the development and implementation of strategies to diversify and grow our income streams, strengthen our brand, and increase engagement with key audiences. Reporting directly to the Chief Executive Officer, the postholder will be responsible for building and maintaining relationships across trusts and foundations, corporate partners, individual donors, and community supporters. This role will also oversee all aspects of external communications and marketing, ensuring a consistent and compelling voice for the organisation across digital, print, media, and stakeholder channels.

The Head of Fundraising and Communications will provide line management and strategic direction to the fundraising and communications team, with accountability for delivering income targets and enhancing the charity’s profile and impact.

Role Overview:
This position requires a strategic leader who will be a proactive engagement lead and support the charities overall strategy and mission. You will have a proven background of successful fundraising activities, diversifying engagement and income and cultivating key relationships through communication strategies.

Key Responsibilities:
This is an opportunity to develop and shape the fundraising and communications strategy for a growing charity, in an are that is getting more and more attention. The role will require an agile mind to adapt to the ever changing environment, and in return the charity leadership promises flexibility and understanding, as we test learn and adapt these strategies.

Some of the area you are expected to work on are the following, and the rest can be defined by you:

• Budgets and Targets: You are directly responsible for the budgets, and income targets attached to Fundraising and Communications.
• Engagement and Income Diversification: Develop and implement strategies to diversify income streams, including legacy giving, corporate partnerships, individual donations, and major donors.
• Marketing and Communications Strategy: Create and implement strategies to reach a wider audience through innovative marketing and communications channels.
• NHS and Private Sector Opportunities: Identify and pursue new business opportunities within the NHS and private sector.
• Relationship Management: Manage key relationships with donors, partners, and stakeholders.
• Team Leadership: Manage and support Fundraising, Marketing and Communications officers, ensuring alignment with fundraising goals and charity objectives overall.
• Lead our flagship campaigns: This year we are developing an online campaign, currently called Scroll Safe, to tackle the issues with online safety, we are included in the parliamentary act, and we wish this to be a multi-year campaign. It is in development for 2025, and you are expected to hit the ground running. Other campaigns include Eating Disorder Awareness Week, and Christmas.
• Digital Agency and PR Management: Oversee the work of digital agencies and PR consultant to enhance online presence and engagement with public relations and media outreach.
• Ambassadors and Patrons Management: Engage and manage relationships with ambassadors and patrons to leverage their support and influence.
• Web Development Leadership: Lead the development and maintenance of the charity's website to ensure it effectively supports fundraising and communication efforts as well as providing clear and concise support to our service users, carers and professionals.
• Manage our portfolio of events: We have an emerging trend in challenge events, and we manage these carefully and mindfully especially long-distance sporting events. This requires key insights in trends and work with our marketing team on key insights.
• Working with the CEO: You will identify opportunities for strategic communications and growth. You will network with likeminded individuals from other charities and build sector connections.
• Senior Leadership Team: You will be an integral part of our Senior Leadership Team, which means working across the whole charity on tasks that may pop up, and planning with the team our Organisational Development.

Qualifications:

• Experience: Minimum of 5 years in a senior fundraising and communications role, preferably within the charity sector.
• Education: Bachelor's degree in Marketing, Communications, Relationship Management, or a related field.

Skills:

• Strong strategic planning and implementation skills.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple projects and meet deadlines.
• Proficiency in fundraising software and CRM systems.
• Strong leadership and team management skills.

What we offer

• 28 days annual leave (pro rata for part time)
• Enhanced sick pay
• Company events
• Blue Light Card
• Access to our Employee Assistance Program + Wellbeing App
• Company pension - 5% employee, 3% employer
• On-site parking
• Referral programme
• Work from home (depending on role)
• Accredited training programme towards CPD

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Should we met our target number of applications we reserve the right to close the advert earlier than the closing date.

Senior Research Advisor

We’re looking for a credible, strategic, and impact-driven individual to join the organisation at a pivotal moment for stroke research and improvement, in this remote working role.

Position: CE374 Senior Research Advisor

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £60,000 per annum, negotiable depending on experience (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: This is a 12 month fixed-term contract.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 7 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 17 July 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Associate Director of Systems Engagement, the Senior Research Advisor will take the lead in translating the Association’s refreshed research strategy into action, shaping its implementation plan and designing the governance and delivery mechanisms needed to ensure its success. This includes evolving funding schemes, aligning internal systems and team capabilities, and scoping the future role in real-time quality improvement and implementation science.

This is a rare opportunity to influence a future-facing research and improvement agenda in a leading UK health charity. The Senior Research Advisor will act as a senior advisor and thought partner to the leadership team, bringing expertise in applied research, translational science, and funding strategy. You will play a central role in shaping credibility and influence as a system leader, ensuring the Association drives forward a culture of testing, learning, and scaling what works.

Key responsibilities will include:

• Leading the development of a robust implementation plan for the Association’s refreshed research strategy, including the structures, processes, and partnerships needed for successful delivery.
• Redesigning funding schemes to support translational research, implementation, and real-world outcomes.
• Strengthening research governance and embedding QI and research into organisational strategy.
• Providing senior-level insight and support for the research and health systems insight and engagement teams.
• Positioning the Association as a visible and credible actor in stroke research and improvement.

About You

You will have:

• A PhD and significant senior-level experience in health research leadership.
• Proven ability to develop research strategies and funding mechanisms that accelerate translation and implementation.
• Strong system leadership credentials, with a track record of influencing across sectors.
• Deep knowledge of stroke, cardiovascular disease or neuroscience.
• A confident and flexible approach to agile working, with the ability to thrive in fast-paced, evolving environments.

This is a home-based role with occasional travel required.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Research, Researcher, Research Advisor, Senior Researcher, Senior Research Advisor,  Lead Researcher, Lead Research Advisor, Health Research, Health Researcher, Health Research Advisor, Senior Health Researcher, Senior Health Research Advisor. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Email Marketing Coordinator

These are exciting times for the charity and we now have an excellent opportunity for a proactive and professional Email Marketing Coordinator with outstanding organisational and interpersonal skills and a strong customer service ethic, to join the busy Digital Team.

The is a remote working role on a 12 month fixed term contract.

Position: Email Marketing Coordinator

Location: Remote (The working pattern for this role will combine onsite and home working, with onsite attendance currently anticipated to be 1 day per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday

Salary: £30,268

Contract: 12-month fixed term contract starting on 1 September 2025

Closing Date: Sunday 20 July 2025. However, we reserve the right to close this role early if a suitable candidate is found.

About the Role

As Email Marketing Coordinator, you will spearhead the creation and implementation of innovative email marketing campaigns that boost engagement and drive conversions. In this vital and rewarding role you will be responsible for the end-to-end email marketing process – from campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking and reporting.

Your principal duties and responsibilities will include:

· Leading the enhancement and optimisation of the email strategy to boost engagement, increase brand awareness, and drive revenue.

· Simplifying and improving email production processes to boost efficiency across key teams, especially in fundraising and commercial.

· Collaborating with colleagues to create personalised campaign journeys that enhance supporter engagement and lifetime value and to ensure the proper and accurate segmentation of supporter data for all campaigns.

· Collaborating with the Digital Development Manager to design, implement, and analyse campaigns, using a test-and-learn approach to continuously optimise performance and enhance engagement.

· Managing the email welcome journey for e-news sign ups, and support on the development of other supporter journeys for a range of audiences across the team.

· Day-to-day management of the email-marketing programme, including drafting, building and managing campaigns and automations, and managing audiences.

· Working with colleagues and draw on existing data to develop insights and understanding about supporters, and using this information to develop content which is engaging, informative, and meets supporters’ needs.

About You

We are looking for someone who is educated to degree level or has the equivalent in experience.

You will also have:

· Experience of managing email send platforms, including building customer journeys and reporting email success metrics, and strong understanding of email marketing platforms and automation tools.

· Expertise in email marketing best practices, including segmentation, deliverability, and optimisation strategies.

· Experience in supporter stewardship communications and journey planning to enhance engagement and maximise lifetime value.

· Excellent written English with experience writing for the web with good copywriting skills and editorial capability – able to manage the content lifecycle, with a keen sense of brand awareness.

· Excellent consultancy skills, translating digital terminology and processes into clear and concise language to a variety of stakeholders.

· Solid project management skills – able to organise and manage multiple projects whilst dealing with a number of conflicting demands and timescales.

Benefits include

· Competitive pension.

· Life assurance – 2 x annual salary.

· Healthshield.

· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.

· Wellbeing team.

· Recorded Pilates and Yoga classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Email Marketing Coordinator, Marketing Coordinator, Marketing and Communications Coordinator, Digital Coordinator, Digital Marketing Coordinator, Email Marketing Assistant, Marketing Assistant, Marketing and Communications Assistant, Digital Assistant, Digital Marketing Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

CRM and Customer Data Lead

We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.

This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: SIT54 CRM and Customer Data Lead

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.

Key responsibilities will include:

• Oversight and continuous improvement of CRM data.
• Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
• Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
• Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.

About You

You will have a proven record of:

• Managing, developing and using a CRM database to meet organisation needs.
• Change management projects to support an organisation in better use of data and insight.
• Designing, building and implementing customer segmentation and models.
• Customer and product journeys within a marketing automation environment.

This role requires some travel for team away days. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This new role at Young Sounds UK will provide a wide range of support across the organisation, managing the logistics for our events, assisting our Development team with vital fundraising tasks, and handling a wide range of organisational administration.

You'll need to be proactive, highly organised, and looking for a busy role within a passionate team. With at least 3 years experience you'll be keen to use your strong communication skills and attention to detail to provide high standards of administrative support.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Tuesday 15 July 2025 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

NACCOM is recruiting a new permanent External Affairs Manager to lead the work of our small but highly impactful External Affairs team.

About the role: 

NACCOM is a national network of over 135 frontline organisations and charities across the UK, working together to end destitution amongst people seeking asylum, refugees and other migrants who aren’t able to access public funds because of their immigration status.

We do this by campaigning collectively for a fairer, more humane immigration system that doesn’t leave people destitute, and by sharing our learning, innovation, and resources across our membership to increase the level of accommodation provision and support the network is able to provide.

Join our charity at a pivotal moment. As our External Affairs Manager, you’ll sit at the heart of a high-performing, fully remote team, ensuring that migrant homelessness and destitution is high on the agenda. You will lead and mentor a talented External Affairs team, amplifying NACCOM’s voice as the UK’s expert voice on how the asylum and immigration system drives homelessness and destitution. 

With our 20th-anniversary milestone and a bold new organisational strategy on the horizon, you’ll seize fresh opportunities to deepen our influence. Working hand-in-hand with frontline members, people with lived experience, and high-profile partners, you will deliver sharp, evidence-led campaigns and projects that put migrant homelessness at the top of policy and media agendas. 

A strong aptitude for communications and campaigns, and an understanding of how that works alongside policy and research to underpin the external affairs function, is vital.

This role is for a dynamic, collaborative advocate who is passionate about social justice. If you’re ready to turn insight into impact — shaping narratives, forging alliances, and driving systemic change—we’d love to welcome you to NACCOM. 

- - - - -

Key role information:

Hours: Full-Time (35 hours) or Part-Time (28 hours) per week 

Salary: Starting salary £43,000 annual FTE (plus £4,000 London Weighting if applicable) 

Leave: 25 days per annum plus Bank Holidays (England and Wales) pro rata plus additional concessionary days off between Christmas and New Year 

Pension:NACCOM will contribute 6% of your gross salary 

Additional benefits: flexible working hours, wellbeing time, wellbeing practice and Calm App

Contract: Permanent 

Location: Home-based plus travel - all in the UK (approx 5 days per month). Opportunity to work part-time in a members’ office or a co-working space. 

Responsible to: Director 

- - - - -

Job purpose:

The External Affairs Manager will work closely with the Director and provide vital support to NACCOM and its members by: 

• Ensuring the strategic planning, management and alignment of communications, policy, research, campaigns, and advocacy as part of the External Affairs function at NACCOM. 

• Ensuring NACCOM’s external affairs functions feed from and into our network development work and our Community Ambassador / Research programme 

• Growing and safeguarding NACCOM’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences. 

• Line-managing and supporting the Policy and Research Co-ordinator, Community Research Facilitator and part-time Communications Co-ordinator (currently covered by a freelancer) as well as managing any external consultants NACCOM works with across the External Affairs function. 

• Along with the Director, acting as spokesperson for NACCOM.

• Overseeing the spend against budget for External Affairs-related work. 

• Representing NACCOM at key, high-level meetings and coalitions, including with journalists, decision-makers and partners. 

• Actively supporting a culture of collaboration, support and mutual respect at NACCOM and across the membership network.

For more information about the role, including person specification, please download the Job Description. 

Recruitment timescales: 

• Tuesday 8 July 2025 at 23.59: Deadline for applications

• Wednesday 23 and Thursday 24 July 2025: Stage one interviews held online as a Zoom call.

• Wednesday 30 July 2025: Stage two interviews with team, ideally in person but possibly online. 

We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and 
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived 
experience. 
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work,  advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery. 
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived 
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and 
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change 
for beneficiaries.

Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual 
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate 
and effective, taking remedial measures and implementing change as necessary. This includes supporting board 
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising 

Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising 
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their 
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.

People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.

External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring 
organisational awareness of the external landscape and the changing needs of trans children, young people and their 
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
 

The National Youth Agency is looking for a new Campaigns and Media Manager to join our Policy, Insights & External Affairs team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,000 - £40,000 per annum (dependent on experience and qualifications)
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
Responsibilities of the role comprise:
 
Campaign planning

• Lead the delivery of an ambitious and creative media and campaign strategy to bring about an improved recognition of the value and impact of youth work.
• Lead on other campaign strategy and planning, utilising a range of campaign tactics integrating media, digital media and other campaign tactics, working closely with other members of the Comms team and across Directorates.
• Oversee campaign activity for the annual Youth Work Week, to ensure the campaign engages key opinion formers and provides an opportunity for those within the sector to celebrate the impactful work they do.
• Analyse campaign effectiveness, including setting and tracking metrics across digital and traditional media.
• Ensure campaign plans are fully scoped and uploaded to the online project management system.
• Leading on strategic approaches to celebrity supporters / ambassadors and ongoing relationship management.

 
Press Office function

• Lead proactive media monitoring, enabling timely responses to significant developments and tracking positions on issues relating to NYA’s work.
• Develop key messages and positioning statements on issues in the youth sector and NYA’s activities, role and stance and promote consistency of messaging across NYA’s channels.
• Managing and responding to reactive media enquiries, providing statement and reactive ‘lines to take’, with the support of the Head of Communications
• Producing engaging content for various channels and audiences including press releases, blogs, opinion pieces and media briefings to elevate NYA’s profile and demonstrate our expertise and thought leadership.
• Managing the media monitoring and media database, nurturing relationships with target journalists, as well as online news outlets and thought leaders on key strategic issues.
• Confidently working with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
• Provide line management and development support to two Communication Officers.

 
About You
 
Essential competencies of the Campaigns and Media Manager:

• A self-starter brimming with creative ideas and proven experience of designing and executing high-impact campaigns that bring about a measurable change in knowledge, behaviour and / or policy.
• Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences, and confident in growing new relationships and leading meetings.
• An ability to grasp complex information and distil key messages for different audiences and crucially, which tactics and channels to use to engage them
• Have proven experience and a strong understanding of the UK media landscape, with demonstrable experience of having nurtured relationships with national and sector journalists to garner high-quality coverage.
• An understanding of how to use research and intelligence gained from listening exercises and other stakeholder insights to inform campaign messaging and metrics.
• Be skilled in developing media strategics and developing case studies and using data to create compelling new hooks
• Be proficient in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
• Be proficient in drafting statements and media responses at speed and in line with key messages.
• Have outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
• Have an understanding of how to use social media platforms to engage audiences effectively, understanding their role in broader campaign strategies.
• Be experienced in line management and fostering the NYA culture of personal growth
• Excellent project management skills - able to keep track of all the moving parts to keep tasks on track and mitigate risks. Experience of using project management platform (or similar) would be an advantage.
• An understanding of data protection and safeguarding young people.
• A passion for using effective communications to promote youth work and celebrate the achievements of young people and youth workers.
• Highly competent in all Microsoft suite and ideally have experience of Google Drive and Sharepoint.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th July 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
REF-222155

About Chapter One

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.
 

About the Role

The Human Resources (HR) & Administrative Assistant will provide support to the CEO, Line Managers and the wider team with a range of HR related and administrative tasks. They will work remotely and will need to have access to a reliable internet connection. They will report to the CEO.

This role is ideal for someone who wishes to pursue a career in HR, and Chapter One is willing to support the postholder to gain external qualifications. This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment. 

All Chapter One employees are required to attend quarterly in-person staff meetings held in various locations across the UK (all expenses covered); participation is mandatory.

Main duties will include:

HR Administration and Data Management

• Maintain accurate and up to date HR records on Chapter One systems

• Be the in-house expert on Breathe, Chapter One’s HR system

• Lead on data entry and HR system (Breathe HR) management, including generating relevant reports to support staff management and key decision making

• Monitor and track training and DBS records ensuring timely renewals in line with Chapter One’s policies

• Assist with documenting and maintaining HR process and workflows

• Ensure employee documents are stored correctly and confidentially

Organisational Policies and HR Procedures

• Working with the CEO and the Senior Leadership Team (SLT) to create, update and disseminate relevant Charity policies and/or updates to the staff handbook

• Prepare standard HR letters and documents (contracts, change letters)

• Lead on the liaison with and promotion of the organisations Employee Assistance Programme (Health Assured EAP)

• Create process guides for staff in collaboration with Line Managers and the CEO

• Act as a first point of support for HR-related queries from managers, escalating to the CEO when needed

• Liaise with Chapter One’s external HR advice provider when additional expertise is required

• Proactively identify opportunities to streamline and improve HR administrative processes and procedures

Recruitment, Onboarding and Offboarding

• Support managers through the entirety of the recruitment process for staff and trustees - including, but not limited to, advertising vacancies, organising applications, arranging interviews, monitoring interview tasks, coordinating assessments, collecting candidate documents, requesting references

• Managing the onboarding process for all new staff, including, but not limited to, holding HR induction meetings, coordinating new starter paperwork, setting probation review dates and training

• Work with Line Managers to organise induction plans, schedule introductory meetings, and ensure new starters are fully supported during their initial weeks

• Coordinate the offboarding process for departing staff, including exit interviews, return of equipment, and removal from systems

General HR Support

• Organise and schedule staff meetings and organisation-wide training sessions

• Coordinate wellbeing and employee engagement activities, including, but not limited to annual surveys, staff away days, seasonal events

• Plan and coordinate in-person meeting logistics, including venue booking, accommodation, equipment and refreshments, ensuring all arrangements are inclusive and appropriately tailored to staff needs

• Work with the SLT to be a champion of Chapter One’s values, and a custodian of its supportive work culture

• Communicate instructions and other messages to Line Managers and staff clearly and promptly on behalf of the CEO 

• Support with preparation for audits or compliance checks e.g. Right to Work, DBS

• Provide HR support to staff working groups e.g. Wellbeing or Learning and Development

• Attend external HR webinars (eg with DOHR or Breathe) and disseminate information to the CEO & Line Managers as required

• Stay informed of relevant employment law updates, notifying the CEO of possible changes needed to policies or procedures

• Support general organisational administration as needed, such as scheduling key meetings, maintaining registers or documentation, or assisting with regulatory filings

• Assist the CEO & Line Managers with additional HR and administrative/organisational tasks, assigned at the discretion of the CEO

We are looking for applicants with the following essential qualities:

• Educated to A-level standard or equivalent

• A genuine interest in Chapter One, with a passion for the work we do

• Experience in a similar HR role 

• Proficient in use of Microsoft Excel/Google Sheets and Google Workspace

• Excellent written and oral communication skills

• Excellent interpersonal skills with the ability to build relationships with colleagues at all levels

• Thoughtful, compassionate and inclusive approach to interpersonal relationships

• Self-motivated and proactive, with a problem-solving mindset

• Goal-oriented team-player who also thrives working independently

• Meticulous eye for detail, who takes pride in holding themself to the highest standards in all aspects of their work

• Professional, discreet and able to handle confidential information

• Working knowledge of HR functions

The best applicants will also have the following desirable qualities:

• Experience of working in the charity/non-profit sector

• A desire to develop a career in HR

• A qualification in HR, e.g. CIPD Level 3, or working towards one

Interview Dates:

1st round interviews - Tuesday 22nd and Wednesday 23rd July
2nd round interviews - Monday 28th July

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from individuals who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request