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Page 4 of 5
Remote
£31,742.79 to £33,675.92 per annum, pro rata
Part-time
Permanent
Job description

Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team.

Health Professional Engagement Officer
Contract:
Part-time (0.6 FTE, 22.2 hours per week, ideally spread across 4-5 days)
Salary: £31,742.79 to £33,675.92
Location: Flexible working, mainly home-based, with potential for some work / meetings in London
Travel: Regular travel to deliver talks / attend conferences in the UK + staff / team meet ups 
Benefits: 25 days annual leave, plus 8 bank holidays (pro-rata-ed at 0.6 FTE). 6% pension contribution. EAP access

Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team. This exciting part-time role takes the lead in our professional liaison work to educate health and social care professionals regarding the impact of visible difference and raising their awareness of the important work of the charity.

Main purpose of the role

The main purpose is to develop and maintain relationships with HCPs to:

  • increase awareness of the impact of visible difference and educate them in how to effectively support patients
  • ensure understanding of the Changing Faces service offers and how to access these
  • encourage them to sign up to regular updates and news and stay engaged with us.

This will be done by building and retaining relationships with HCPs via NHS departments, organisations and societies within the field of visible difference; finding ways to keep HCPs on our mailing list engaged and interested in our news; and by providing information, meetings, education and talks both in person and online.

We are looking for

  • A proven track record of engaging with Health Care Professionals (HCPs) at all levels, in a range of disciplines and building relationships
  • Confident, engaging and experienced presenter to a range of audiences – clear, persuasive and authoritative in spoken communication, both online and in person
  • High standard of written English, able to write information and presentations clearly, with an understanding of the needs of the HCP audience.
  • Proactive, dynamic and innovative in approach, with an ability to be creative, self-supporting, meet deadlines and handle multiple priorities.
  • Ability to work effectively, collaboratively, and sensitively with a wide range of senior stakeholders and service users.
  • Ability to work effectively, collaboratively, empathetically and sensitively with a wide range of stakeholders and service users
  • This role requires willingness and flexibility to travel across the UK and occasional overnight stays.

About Changing Faces

Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.

People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.

Changing Faces provides unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.

Health care professional (HCP) engagement contributes to two areas in our strategy:

  • Greater understanding and awareness among HCPs of the impact of a visible difference on mental health and wellbeing
  • Increased awareness of Changing Faces services and increased referrals from HCPs.

Changing Faces wants a future where everyone with a visible difference on their face or body has the confidence, support and opportunity to lead the lives they want.

This role is part-time (0.6 FTE, 22.2 hours a week), ideally spread across 4-5 days and requires a highly flexible, motivated individual, with a passion for presenting and building relationships around the UK. We are looking for a start date around mid-August 2025.

Closing date: Please apply by 1pm, Wednesday 4th June 2025.
Interviews: Expected to take place on Wednesday 11th June and Thursday 12th June 2025.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

This role is subject to an enhanced DBS / PVG Scheme check, with adult’s and children’s barred lists. 

No agencies please.

Posted by
Changing Faces View profile Organisation type Registered Charity Company size 21 - 50

Providing support and promoting respect for everyone with a visible difference.

Posted on: 19 May 2025
Closing date: 04 June 2025 at 18:00
Job ref: 167159_CF
Tags: Advice / Information, Campaigns, Communications, Social Care / Development, Marketing, Advocacy, Business Development, Operations, Brand, Culture, Delivery, Engagement / Outreach, Health / Medical, Mental Health, Partnerships, Programme Management, Public Health, Public Relations, Research, Wellbeing