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About us
New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members.
All of our work is guided by a belief in community power - the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.
Purpose
Our Head of Practice role sits within our Practice and Programmes team. You will lead the development and delivery of a portfolio of practice work whilst also contributing to New Local's policy and thought leadership work. We are committed to strengthening the feedback loops between practice and policy locally, regionally and nationally and this role is key to this.
In our practice work you will solve challenges alongside councils, other public sector partners and communities, supporting them to deepen the impact of innovative place-based approaches and to understand the conditions needed for them to grow. You will be leading projects, working alongside delivery partners where needed, managing other New Local team members, to deliver high-quality work and impact for our partners.
Our thought leadership and policy approach is deeply rooted in our practice and peer-learning networks.You will draw on the pioneering work we see in places, and with our members, to support New Local's work to inform the national policy conversation about the conditions and enablers needed for places to accelerate and grow innovation in place-based, preventative and relational working.
Key tasks and responsibilities
- Manage a portfolio of practice projects, ensuring effective project management so that practice work is delivered within budget and to agreed timelines.
- Lead the delivery of projects within our practice portfolio, using a range of innovation and practice approaches including design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that enable partners to test, learn and adapt.
- Build and maintain excellent relationships with partners and clients for our practice work, across local government, the wider public sector and communities, placing an emphasis on collaborative working, co-design and building the relationships needed to support meaningful change.
- Develop and grow our practice work and generate revenues through deepening client relationships, creatively developing and responding to new partnership and business opportunities, including writing proposals and devising project budgets, aligned to our organisational purpose and vision.
- Lead effective project management of our activities, working with colleagues and partners to deliver high-quality work and impact within agreed budgets and timelines.
- Work with clients and the wider New Local team to connect practice, strategy and policy, drawing out learning from innovation and working with partners to translate this into changes in policy, strategy, systems and services, while contributing to wider thinking about the conditions needed to enable and scale change.
- Model and promote the integration of practice and policy, through testing and iterating New Local's integrated policy and practice model and proactively contributing to our thought leadership and policy work.
- Model and promote collaborative working across New Local, including with our network and communications teams, using your practice expertise and learning from projects to strengthen the wider impact of our work on community power and public service reform.
How to apply
For the full job description, person specification and details on how to apply, please visit New Local's website.
An independent think tank and network, with a mission to transform public services and unlock community power.
The client requests no contact from agencies or media sales.
About us
New Local has a mission to transform public services and unlock community power. We publish research, lead peer learning, influence government and work with public sector organisations on some of today’s most pressing issues, informed by our network of 50-plus local authority members.
All of our work is guided by a belief in community power – the principle that communities themselves have the best insight into their own circumstances and should be able to participate in shaping their places and services. We believe that active, empowered communities should be at the heart of a wider shift towards place-based public services and a system focused on prevention, which can lead to better outcomes and a more sustainable system for all.
Purpose
This role sits within our Practice and Programmes team and will contribute to the development and delivery of New Local’s practice and policy work, supporting community-powered public sector reform in partnership with communities, individual councils, strategic authorities, central government, the NHS and other public and voluntary sector bodies.
In our practice work, you will confidently lead and contribute to projects alongside public sector partners and communities, using a range of innovation and practice approaches to address complex challenges and support change. This could include programme and service design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that help partners test, learn and adapt in practice. You will work with delivery partners where needed and collaborate closely with other New Local colleagues to deliver high-quality work and impact for our local authority members, wider clients and partners. Crucially, you will help partners not only to develop and test new approaches, but to understand what the learning means for wider strategy, systems and ways of working.
A key part of the role is connecting our practice work to wider strategy, policy and thought leadership. Our thought leadership and policy approach is deeply rooted in the practice we see in places and through our member and peer-learning networks. You will help draw out and communicate learning from pioneering work, developing practical insights and narratives that challenge thinking and inform wider strategy and policy. This could include contributing to blogs and thought pieces, shaping events and member sessions, sharing learning with wider audiences or supporting engagement with key stakeholders. You will identify connections between emerging local practice and national policy agendas and contribute to relationships and opportunities that advance New Local’s work on community power and public service reform.
Key tasks and responsibilities
- Contribute to the delivery of New Local practice projects, working closely with senior members of the New Local team and using a range of innovation and practice approaches including design, facilitation, strategy development, user-centred design, adaptive and collaborative learning, and approaches that enable partners to test, learn and adapt.
- Build and maintain excellent relationships with partners across local government, the wider public sector and communities, placing an emphasis on collaborative working, co-design and building the relationships needed to support meaningful change.
- Design and facilitate engaging processes and workshops that help partners explore complex challenges, develop new approaches, test ideas and build shared understanding and action.
- Help connect practice, strategy and policy, drawing out learning from innovation and working with partners to translate this into changes in policy, strategy, systems and services, while contributing to wider thinking about the conditions needed to enable and scale change.
- Ensure effective project management of our activities, working with colleagues and partners to deliver high-quality work and impact within agreed budgets and timelines.
- Support the development and growth of our practice work, including contributing to proposals, project scoping and budgets, and identifying opportunities to develop our work with existing and new partners.
- Communicate the process, findings and learning from our work, producing clear and compelling outputs for different audiences and helping to draw out wider insights that can inform strategy, practice and policy.
- Contribute to New Local’s thought leadership and policy work, identifying connections between emerging local practice and wider policy agendas, and contributing to blogs, thought pieces, events, member sessions and stakeholder engagement.
- Work collaboratively across New Local, including with our network and communications teams, using your practice expertise and learning from projects to strengthen the wider impact of our work on community power and public service reform.
How to apply
For the full job description, person specification and details on how to apply, please visit New Local's website.
An independent think tank and network, with a mission to transform public services and unlock community power.
The client requests no contact from agencies or media sales.
ID: 1866 Participation & Co-production Lead (London Region)
Service: Family Action London Region Services
Salary:
- Grade 3 point 24-28
- Starting at £36,501 - £40,024 FTE per annum (£21,900.60 - £24,014.40 per annum, pro rata)
- Inclusive of £3,866 Inner London Weighting FTE per annum
Location: London Region (hybrid working arrangements available, subject to service requirements).
Hours: Part-time, 22.2 hours per week (0.6 FTE). We offer flexible working arrangements.
We offer flexible working arrangements - please see below for more details.
Contract: Permanent position (funding is currently secured for two years and may be extended if additional funding is secured).
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
This is an exciting opportunity to lead and strengthen participation and co-production across Family Action's London services. This role will enable children, young people, families and adults to influence the design, delivery, evaluation and continuous improvement of services, ensuring that lived experience is at the heart of decision-making.
As the regional lead for participation and co-production, you will provide leadership and specialist advice to managers, build organisational capacity, and establish sustainable participation structures across London. While the role has a broad regional remit, youth participation will be the initial priority area.
Main Responsibilities:
· Lead and champion participation and co-production across Family Action's London services.
· Support the implementation, development and continuous improvement of Family Action's national Participation and Co-production Strategy across London services, ensuring regional learning and lived experience inform organisational practice.
· Coordinate regional participation initiatives, including advisory groups, consultations, engagement activities and co-production opportunities.
· Establish sustainable participation structures, including a Young People's Advisory Group during the initial phase of the role.
· Support managers and teams to embed inclusive participation and co-production approaches within services.
· Work collaboratively with EDI, Learning & Development, Practice Development and Communications colleagues to promote participation, share learning and communicate impact.
· Monitor, evaluate and evidence impact, contributing to service improvement, partnership development and future sustainability.
Main Requirements (for details check the job description and person specification):
We are looking for someone with:
· Experience of leading, facilitating and embedding participation, engagement and co-production approaches within services or organisations.
· Experience of influencing managers, leading projects and driving positive organisational change.
· Experience of working with diverse communities, including people experiencing disadvantage, inequality or social exclusion.
· Experience of facilitating inclusive engagement and empowering people with lived experience to influence decisions affecting their lives and communities.
· Strong communication, relationship-building and stakeholder engagement skills.
· Knowledge of participation and co-production principles, frameworks and methodologies.
· A strong commitment to participation, co-production and ensuring the voices of people with lived experience shape service development.
Desirable:
· Personal lived experience relevant to the communities we support.
· Knowledge of national participation structures, standards and the UN Convention on the Rights of the Child.
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: Sunday, 20th September 2026 at 23:59
Interviews are scheduled to take place from 14th-15th October 2026 at Family Action Head Office, with slots throughout the working day and early/late slots available.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: austra.welburn (full email addres located on advert document)
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Actionbecause we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



High Trees Community Development Trust is seeking an ambitious Head of Community Research & Impact to join our senior management team and lead one of our core service areas.
Community-led research sits at the heart of how High Trees works. Our approach aims to rebalance the role and power that communities have in deciding how research is informed, delivered and used to improve lives for Lambeth residents. Over recent years we have built a strong foundation for this work and developed two flagship community research partnerships — the Lambeth Peer Action Collective and the Lambeth Community Research Network. We are now looking for someone to significantly expand this work: building local evidence of community need, working with communities to identify solutions and appropriate responses to local challenges, and advocating for change to policy and practice where needed.
This is a broad and varied leadership role. Alongside our direct research programmes, you will lead the development of infrastructure around community-led research in Lambeth, so that voluntary and community sector (VCS) organisations can access the training, resources and networks they need to design and deliver their own research. You will also lead our Monitoring, Evaluation and Learning and Communications functions, ensuring the impact of everything we do is understood, evidenced and communicated well.
As part of High Trees’ senior management team, the Head of Community Research & Impact will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees — keeping our practice responsive, collaborative and always led by community need.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for nearly 30 years. We deliver community action, employment, education, youth services and community research, working in partnership with local people and local organisations to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Community Research & Impact, you will:
- Lead and inspire our Research & Impact team to deliver high-quality, community-led research that drives change.
- Shape and deliver High Trees’ strategic vision for community-led research, championing collaborative research practice across Lambeth.
- Take the lead on designing new research programmes, support with sourcing the funding to run them, and ensuring projects are completed to a high standard with high-quality outputs.
- Grow the infrastructure for community-led research locally, including through the Lambeth Community Research Network and the Lambeth Peer Action Collective.
- Support VCS organisations with community research training, resources and capacity building support.
- Lead and embed Monitoring, Evaluation and Learning (MEL) and Communications across High Trees and our partnership work.
- Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.
About you
We are looking for someone who brings:
- Significant professional experience in research and/or community settings, with a track record of leading research projects.
- Experience of qualitative and mixed methods research and a working knowledge of participatory research approaches.
- A proven track record of leading teams and managing multiple projects and programmes at once.
- The ability to build trust and long-lasting relationships across community, academic, public sector and voluntary sector organisations.
- A strategic mindset, balancing day-to-day delivery with long-term vision.
- A solid understanding of the context in which High Trees delivers its work
Why join us?
This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will help set the standard for community-led research and system change, creating tools, resources and practices that benefit the wider sector — and be part of a collaborative team dedicated to creating lasting change.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
This is a unique opportunity to lead fundraising for a charity at the cusp of substantial growth, with an exceptional track record of recent fundraising success, an engaged base of supporters and significant untapped potential across multiple channels.
Overview
As Director of Fundraising and Development for Plum Village UK, you will provide strategic leadership of the charity’s fundraising at this critical juncture. Building on the successful campaigns that brought our new Being Peace Practice Centre into being, you will lead the development of a sustainable, diversified fundraising operation across donor stewardship, trusts and foundations, regular giving, legacies, and partnerships, to deepen relationships of trust and gratitude with our supporters.
This role is ideal for a fundraising leader, whether from a career fundraising background or another field, who brings strategic capability alongside deep alignment with the Plum Village tradition, where fundraising itself becomes a form of engaged practice in service of mindfulness and community transformation.
Fundraising in the Plum Village tradition is fundamentally relational. It is not a matter of extracting income from a base of supporters, but of deepening the relationships of trust, gratitude and shared purpose with those who make our work possible, in ways that embody the values of the tradition. Done well, fundraising is itself a form of engaged practice. The Director will be expected to lead the function in this spirit.
The role comes with a high level of strategic ownership. An initial fundraising strategy has been developed and shared with trustees, providing a framework of priority channels, governance arrangements and resourcing for the next phase. The new Director will inherit this as a starting frame, and will then be empowered and expected to develop, refine and bring forward a fundraising strategy on their own authority, working closely with the Lead Trustee for Fundraising and presenting proposals to the board as appropriate. The role also carries operational ownership of the fundraising mechanics, including the choice and management of supporting systems, databases and tools.
Key Responsibilities
Strategic leadership of fundraising
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Lead PVUK's fundraising strategy, developing and refining the strategic direction, and presenting proposals to the Board for approval and resourcing.
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Set, monitor, and report on fundraising targets across all income channels, in agreement with the Lead Trustee for Fundraising and the Board.
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Provide regular substantive updates on fundraising at quarterly board meetings, working with the Lead Trustee on the preparation of board-level reporting.
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Bring forward analysis and proposals to support the Board in setting wider strategic priorities, including realistic income potential by channel and the investment required to secure it.
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Identify and manage risk in the fundraising portfolio, including channel concentration, donor over-reliance, and the sustainability of resourcing.
Donor stewardship and relationship development
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Lead the stewardship of PVUK’s existing donors, lenders, and supporters with the depth of care that this base deserves, recognising it as the most precious resource of the fundraising function.
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Cultivate and deepen relationships with major donors, including through personal contact, site visits, and tailored communication of impact.
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Work with the Chair of Trustees, the Centre Director, and other senior figures on key relationships that require their involvement.
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Steward the friendly lender base throughout the lifetime of their loans, maintaining trust and keeping them informed of the charity’s progress.
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Build and maintain a culture of gratitude and recognition that appropriately honours the contributions of all supporters.
Income channel development
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Lead delivery and growth across PVUK’s priority fundraising channels: donor stewardship, trust and foundation fundraising, regular giving, legacies and Gifts in Wills, and partnerships with values-aligned organisations and networks.
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Develop trust and foundation fundraising as a substantial new income stream, including scoping aligned funders, building peer-to-peer introductions, constructing tailored funding propositions, and overseeing high-quality application writing and reporting.
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Design and grow a regular giving programme that converts members, retreatants and supporters into ongoing monthly donors.
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Develop a structured legacy and Gifts in Wills programme that normalises legacy giving across PVUK’s communications and supports those who wish to leave a Gift in their Will.
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Develop partnerships with values-aligned organisations and networks where these support both income generation and the wider reach of PVUK’s work, in close consultation with monastics and trustees.
Operations, systems and budget ownership
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Own the operational mechanics of fundraising for PVUK, including the choice, configuration and ongoing management of databases, donor management systems, online giving platforms, and integration with communications tools.
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Manage the fundraising budget, including a discretionary supplementary budget for consultancy, training, materials creation, contracted support and light administrative resource, deployed at the Director’s judgement to develop the function effectively.
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Maintain accurate, GDPR-compliant supporter records and ensure sound data practices throughout the fundraising operation.
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Provide accurate financial reporting on fundraising performance, working with PVUK’s finance function and external accountants as required.
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Make the case for additional resourcing where evidence of need supports it, including the possible recruitment of a Fundraising Officer in due course.
Communications and storytelling
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Lead the development of compelling fundraising narratives that authentically convey the work of PVUK and the Being Peace Centre to multiple audiences, including major donors, institutional funders, individual supporters and the wider public.
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Work closely with the PVUK Communications team on the integration of fundraising communications with the wider communications strategy.
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Commission and oversee the production of fundraising materials, including written content, graphic design, video and digital assets, drawing on contracted specialists where appropriate.
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Ensure that all fundraising messaging about the Being Peace Practice Centre is agreed with the Centre Director before publication.
Working partnerships across PVUK
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Work in close partnership with the Centre Director on all matters relating to Being Peace, with agreed ways of working on messaging, external representation, and any programming commitments made to funders.
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Work with the Lead Trustee for Fundraising as primary day-to-day point of contact at board level, supporting the Lead Trustee to hold strategic oversight of fundraising on behalf of the Board.
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Work with colleagues across PVUK’s communications, dharma programming, sangha-building and partnership functions, with these working relationships developing naturally in the first months of the role.
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Draw on external advisors and specialists as needed for support and assurance, both in technical fundraising disciplines and in sector-specific knowledge.
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Engage volunteer capacity from within the community where this can valuably supplement the fundraising operation.
We are looking for a calm, resourceful and committed psychotherapist who has extensive experience in the field of mental health, to be our Clinical Director. They will work alongside of the Operations Director, in a co-leadership role in running the organisation and in supporting our aims of providing affordable counselling and psychotherapy to the local community. They will need to be able to look outward and liaise with other local mental health services, providers and funders and also to look inwards at the structure and health of our growing team of practitioners and the needs and requirements of our client group.
Phoenix Therapy Practice opened in April 2019 and is a not for profit, Community Interest Company. We offer a wide range of psychological therapies to clients seeking help with mild, moderate, and severe mental health problems. Our aim is to provide high quality counselling and therapy at an affordable cost depending upon the circumstances of each individual client. Our community of over 55 practitioners work together to enhance the development of the service and the inter-relationships within the organization, through regular business meetings, process groups and reflective groups. We operate from our two practices at 2 Osmond Road, Hove and 14 St George’s Place, Brighton. Our income comes via room rental and grants.
Purpose of Job: To work with the Operations Director in the Co-Leadership of Phoenix Therapy Practice in its provision of services and its strategic consolidation and development. To take clinical responsibility for the therapeutic practice of the organisation, to monitor the makeup of the practitioner team and trainees and to take on new people as required. To work with the referrals team in the management of all client services.
Hours: 15 hours per week to be organised as required across the week.
Working Location: From home with meetings on site as required.
Start Date: Autumn 2026
Salary: NJC scale PO5 point 38. £49,282 Pro rata £21,120
Pension: Nest Pension Scheme
Probationary period: 6 months
Holidays: 25 days per year plus Bank Holidays (pro rata)
Relationships and contacts: The Board, Operations Director, Practice Manager, Administrator, Practitioners, Users of the Service,
Duties and Responsibilities:
1. Strategic and Organisational Leadership
Work collaboratively with the Operations Director in the co-leadership of Phoenix Therapy Practice.
Meet with the Operations Director on a regular basis and liaise on all matters financial, strategic, clinical and general.
Work with the Board to report on all service provision and development.
Contribute to fund raising applications for low-cost therapy and writing feedback reports to funders.
Attend quarterly Board meetings, provide reports, and contribute to strategic planning.
Attend the bi-monthly business meeting (Saturday mornings).
Attend the quarterly process group (Saturday mornings).
Co- lead on Phoenix’s Anti-Racist strategy and work with all staff to maintain an inclusive working environment.
Oversee the makeup of the practitioner body and monitor requirements for additional resources. Interview and support new practitioners.
2. Clinical ( Clients)
To carry out initial consultations as required
To review all initial consultation reports and with the other members of the Referrals team, to allocate to the most appropriate practitioner.
To liaise with the Practice manager in dealing with queries from clients and allocation to therapy and any other clinical issues
To monitor the main email inbox and liaise directly with clients and practitioners regarding clinical issues, either by email or phone, when required.
To have an overview of Phoenix therapy groups and liaise with the practitioners who run them.
To deal with any concerns or complaints from users, being mindful of referral to the Board for consideration where needed.
To liaise with the Director of Operations in matters of safeguarding.
·To oversee all discharge summaries from practitioners and exit questionnaires from clients
3. Clinical ( Practitioners)
To review on a regular basis the makeup of the practitioner body and to identify any areas of need.
To consider all applications to join Phoenix, and to interview, with potential supervisors, and to obtain references and follow up.
To support practitioners, and to respond to concerns as appropriate.
To liaise with the supervisors of the student practitioners, on a regular basis.
To meet with the practitioners on placement after their 6 months probationary period and at the end of their placement, to review their position. Having first obtained reports from the supervisors.
To meet with graduate practitioners at the end of their year on the graduate scheme.
To step in, in the event of sudden practitioner departure due to illness or death, and to liaise with the clients as necessary.
To ensure that all practitioners carrying out initial consultations are apprised of the manner of doing these.
If you would like to apply for this position, please send an up-to-date CV and covering letter stating how you fulfil the requirements and why you wish to work for Phoenix Therapy Practice
Closing Date for applications: 28.9.26. Interviews: 15.10.26
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
- advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
- user involvement projects that help organisations improve what they offer by listening to people who use their services
- local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
- Accessible communication - we specialise in producing easy read documents designed to help organisations communicate with people with learning disabilities.
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
The Senior Advocate (Practice Lead) provides organisation-wide advocacy practice leadership while maintaining a complex advocacy caseload when required. The postholder manages the operational delivery of the Spot Purchase Advocacy Service and Paid for Advocacy service and provides expert case consultation to all advocates, supports safeguarding practice, allocates spot purchase referrals, mentors advocates, delivers training and contributes to the continuous development and quality assurance of advocacy practice across the organisation. Working under the direction of the Head of Service Delivery, the postholder supports service development, raises awareness of advocacy services and deputises for aspects of the safeguarding lead role when required.
Key responsibilities
Practice Leadership
- Provide expert case-related advice and guidance to advocates across all advocacy services.
- Act as the first point of contact for complex advocacy practice queries.
- Support quality assurance through case audits, reflective discussions and feedback.
- Identify learning needs and contribute to improving advocacy practice across services.
- Support advocacy managers with practice-related issues.
Spot Purchase Service
- Manage the day-to-day operational delivery of the Spot Purchase Advocacy Service.
- Support the Customer Advisors with referral allocation, operational queries and monitoring.
- Allocate referrals appropriately according to advocate skills, availability and contractual requirements.
- Monitor referral progression, maintain spreadsheets and ensure contractual timescales are met.
- Support invoice checking and performance reporting.
- Help develop and expand the Spot Purchase Advocacy Service alongside the Head of Service Delivery.
Paid for Advocacy service
- Maintain online appointment diary for enquires.
- Undertake initial triage conversations.
- Provide advocacy as required.
- Manage end to end process.
- Report monthly on activity.
- Support with marketing of service as required.
Advocacy Casework
- Maintain a reduced but complex advocacy caseload across statutory and non-statutory advocacy services if/when required.
- Provide urgent advocacy cover where operationally required.
- Work across multiple advocacy services according to organisational need.
- Support zero-hours advocates and new staff through mentoring and shadowing.
Safeguarding
- Provide safeguarding advice and guidance to staff.
- Deputise for the Designated Safeguarding Lead during periods of absence.
- Support safeguarding decision-making and promote best practice.
- Training & Awareness
- Deliver induction, refresher training and practice workshops.
- Support awareness raising and promotional activity for advocacy services.
- î Contribute to presentations for professionals and stakeholders.
General
- Develop effective relationships with commissioners, professionals and partner organisations.
- Undertake projects delegated by the Head of Service Delivery.
- Participate in meetings, service development and organisational initiatives.
- Comply with all organisational policies and procedures.
- Carry out other projects and tasks as needed
Person Specification
Essential
- Independent Advocacy Qualification in at least one statutory advocacy discipline (e.g. Care Act Advocacy, IMCA or IMHA).
- Significant experience working as an advocate.
- Excellent knowledge of advocacy legislation including the Care Act 2014, Mental Capacity Act 2005, Mental Health Act 1983, Human Rights Act and safeguarding adults.
- Experience supporting or mentoring advocates with casework.
- Experience managing complex advocacy cases.
Strong understanding of safeguarding procedures and ability to deputise for the Designated Safeguarding Lead.
- Excellent organisational, leadership and prioritisation skills.
- Excellent written and verbal communication skills.
- Excellent IT skills including Microsoft Excel and case management systems.
- Ability to manage spreadsheets, referral allocation and operational monitoring.
- Ability to work independently and across multiple advocacy services.
- Willingness to undertake advocacy casework when required.
Desirable
- Qualifications in multiple advocacy disciplines (e.g. Care Act, IMCA, IMHA, RPR).
- Experience in delivery training.
- Experience promoting or marketing advocacy services.
- Experience supporting service development and quality improvement.
- Knowledge of commissioning and contract monitoring.
Personal Attributes
- Professional and approachable.
- Supportive and collaborative.
- Solution-focused with excellent attention to detail.
- Creative and proactive.
- Committed to high-quality advocacy and continuous improvement.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
Self-Employed Associate – General Practice Surveyor
Based in the Midlands & North of England
Key details
- Salary: £250 per day.
- Start date: By mutual agreement
- Location: Home-based, with travel for site visits as required
- Working hours: Flexible, subject to agreed project deadlines
- Reporting to: Head of Property Consultancy
- Qualification: RICS-qualified Chartered Surveyor
- Professional indemnity insurance: The post holder falls within the definition of ‘Person Employed’ and is therefore included within our PI insurance.
- DBS clearance: Provided by the Ethical Property Foundation
About the Ethical Property Foundation
The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.
We are seeking an experienced self-employed Chartered Surveyor to join our team and lead development and project management work.
The role
We’re seeking Chartered General Practice Surveyors with experience in:
- Lease renewals and rent review advice
- Development of client property strategies
- Options appraisals
- Property acquisition advice
- Property disposal advice
You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.
Skills and experience
· educated to degree level or with equivalent academic or employment experience
· Chartered Surveyor or equivalent professional qualification
· minimum of fifteen years’ experience
· experience of providing advice, including by phone / email
· experience of communicating a technical subject to the lay person
· experience of residential and commercial property sectors
· a proven track record in the delivery of high-quality outputs
· knowledge or experience of building surveys from a charity perspective
· experience of working as a consultant
· interest in, and appreciation of, ethical considerations relating to property
· experience of working in a small team
· excellent written and spoken communication skills and computer literate
What we offer
Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.
You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.
Deadline for Applications:
Thursday 1st October with interviews being held remotely on Teams on Thursday 15th October.
Your covering letter should explain:
- Why you would like to work with the Ethical Property Foundation.
- What you can offer our clients.
- Your voluntary sector and professional experience.
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.
We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.
Salary: £57,528–£64,750 full-time equivalent (£34,517–£38,850 0.6 FTE) depending on experience
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK
Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.
We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.
About the role
As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.
You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.
About you
You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.
You will bring:
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Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;
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Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;
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Experience providing clinical supervision, consultation or reflective practice to other practitioners;
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Experience designing or delivering clinical training and assessing practitioner competence;
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Experience of developing, implementing or improving a clinical service; and
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The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.
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Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.
We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.
Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.
Please download the full Job Description and Person Specification before applying.
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a service that changes lives
Do you want your leadership to have a direct and lasting impact on people affected by domestic abuse?
We are looking for an experienced, compassionate and motivated Domestic Abuse Service Manager to lead and develop our specialist services across Leicester, Leicestershire and Rutland.
This is much more than an operational management role. You will lead a committed team delivering support through safe accommodation, community and outreach services, helping ensure adults and children affected by domestic abuse receive safe, high-quality and empowering support when they need it most.
You’ll have the opportunity to shape services, strengthen partnerships and help define what excellent domestic abuse support looks like.
The opportunity
Reporting to the CEO, you will provide confident leadership across our domestic abuse services, managing a diverse team of practitioners, outreach workers, project staff, volunteers and others.
You’ll create a positive culture where staff feel valued, supported and able to deliver their best work, while maintaining high standards of safeguarding, quality and practice.
You’ll build strong relationships with police, housing, health, children’s services, courts, commissioners and voluntary sector partners, ensuring the voice, rights and safety of victim-survivors remain central.
As our Designated Safeguarding Lead, you’ll play a key role in developing a strong safeguarding culture across the organisation, ensuring concerns are managed effectively and learning leads to meaningful improvement.
You’ll also use data, outcomes and feedback to understand what is working, identify emerging needs and drive service development.
You will:
- Lead, support and develop a dedicated domestic abuse team.
- Oversee safe and effective delivery across refuge, community and outreach services.
- Champion trauma-informed, strengths-based and person-centred practice.
- Lead safeguarding for adults and children and contribute to multi-agency processes.
- Develop and deliver training on domestic abuse, safeguarding, risk and trauma-informed practice.
- Build effective relationships with commissioners and partner agencies.
- Monitor performance, analyse data and evidence the impact of our work.
- Contribute to service development, funding applications, tenders, policy and organisational learning.
- Ensure contractual, quality, health and safety and financial requirements are met.
- Promote equality, diversity, inclusion and anti-discriminatory practice.
About you
You’ll have experience of managing people and services, together with a strong understanding of domestic abuse and its impact on adults and children. Experience within domestic abuse, safeguarding, housing, social care, family support or a similar specialist service would be highly relevant.
You’ll combine strong leadership with genuine compassion. You’ll be confident managing risk and complex situations, able to challenge poor practice when necessary, and committed to developing others.
We’re looking for someone who is:
- An inspiring and supportive people manager.
- Experienced in trauma-informed, person-centred
To improve the lives of survivors of domestic violence and abuse in the region by delivering high quality, trauma-informed support services and refuge


The client requests no contact from agencies or media sales.
We’re looking for a Training Officer to help us develop and deliver high quality learning and professional development for people working with and for young people across the North West.
This is a great opportunity for someone who enjoys creating and delivering engaging training and supporting others to learn and grow.
Working with our Learning, Workforce Development & Equality Manager, you’ll help shape our learning offer and support a skilled, confident and connected youth sector workforce.
What you’ll be doing
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Design and deliver engaging training and workshops (online and in person)
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Build relationships with learners, partners and organisations
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Support learning events, networks and Communities of Practice
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Use feedback and evaluation to improve what we do
We’re looking for someone who has:
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experience of training, facilitation or learning and development
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confidence delivering engaging sessions to different audiences
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good communication and organisational skills
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an understanding of youth work or the issues affecting young people
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a commitment to equality, inclusion and safeguarding
More information in attached recruitment pack - closing date Monday 21 Sep 2026 @ 12 pm
Interviews will be held in person on Tuesday 29 September 2026.
To benefit the lives of young people in the North West of England by providing opportunities for them to engage and become active citizens.
The client requests no contact from agencies or media sales.
Contract: 12 month fixed term contract, part time (21 hours per week)
Salary: £21,490 - £28,488 per annum (FTE £35,817 - £47,479)
London Weighting Allowance: £2,373 per annum (£3,954 FTE) for London-based employees
Location:Hybrid working from either Burford, Oxfordshire or Victoria, London
Closing date: Sunday 20 September 2026
Interview date: 29, 30 September or 1 October 2026
Are you an experienced Business Analyst with a passion for improving systems, shaping future solutions and delivering meaningful change?
Blue Cross is embarking on an exciting project to review and replace its Practice Management System (PMS), the technology that supports our veterinary hospitals and clinical services. We're looking for an experienced Business Analyst to help us understand our current processes, identify future requirements and support the selection of a new system that meets the needs of our organisation for years to come.
This is a unique opportunity to lead a significant discovery and procurement project, working across veterinary, clinical, operational and support functions to help shape the future of service delivery at Blue Cross.
We are recruiting one Business Analyst who can be based from either our Burford or London office. While you may see this opportunity advertised in multiple locations, this is a single 12-month fixed-term role supporting our Practice Management System replacement project.
More about the role
As the PMS Business Analyst, you will lead the discovery phase of our Practice Management System replacement project.
You'll work closely with stakeholders across the organisation to understand how our current systems and processes support service delivery, where opportunities exist for improvement and what capabilities we require from a future solution.
You'll develop a clear picture of business needs across multiple functions, evaluate available options in the marketplace and support the procurement and tender process to help identify the best solution for Blue Cross.
Your work will provide the foundations for one of the organisation's most significant technology investments and will directly influence how we support pets, owners and colleagues in the future.
What you will be doing
- Leading business analysis activities for the Practice Management System replacement project
- Engaging with veterinary, clinical, operational and support teams to understand current processes, challenges and requirements
- Mapping existing ("as is") processes and identifying opportunities for improvement
- Developing future-state process maps and requirements documentation
- Facilitating workshops, interviews and stakeholder engagement activities
- Gathering, analysing and prioritising business requirements
- Identifying functional, operational, reporting and data requirements for a future system
- Researching and evaluating solutions available within the market
- Supporting the development of tender documentation and procurement requirements
- Assisting with supplier evaluation and solution assessment activities
- Producing analysis, recommendations and supporting documentation to inform decision-making
- Working collaboratively with project stakeholders to ensure organisational needs are clearly understood and represented
About you:
You'll be an experienced Business Analyst who enjoys understanding how organisations work and helping them make informed decisions about technology and change.
You will have a strong track record of leading discovery and requirements gathering activities, with the ability to engage confidently with a wide range of stakeholders. You'll be comfortable analysing complex information, identifying opportunities for improvement and translating business needs into clear and structured requirements.
We're particularly interested in candidates who have worked on system selection, procurement or transformation projects and who can balance operational realities with long-term strategic needs.
Experience of working within veterinary, healthcare, clinical or other service-focused environments would be advantageous, although not essential.
Essential Qualifications, Skills, and Experience
- Understanding of operational or clinical service environments
- Proven experience in business analysis across systems, processes or organisational change
- Strong requirements elicitation skills, including workshops, interviews, observation and document analysis
- Experience of process modelling (‘as is’ and ‘to be’)
- Ability to translate business needs into structured requirements and specifications
- Strong stakeholder management and communication skills
- Experience supporting solution design, testing and validation activities
- Analytical thinking and problem‑solving capability
- Understanding of change impacts and supporting adoption
- Ability to demonstrate, understand and apply Blue Cross values
Desirable Qualifications, Skills, and Experience
- Experience working with Practice Management Systems or comparable healthcare systems
- Experience within veterinary or healthcare settings
- Understanding of clinical governance or regulated service environments
- BCS Business Analysis qualification or equivalent
- ITIL Foundation knowledge or awareness of service management frameworks
- Experience working within a not‑for‑profit or complex multi‑service organisation
How to apply
To apply for this role, please submit your application through our careers site and answer the application questions, demonstrating how you meet the essential criteria.
We reserve the right to close this vacancy early should we receive a high volume of applications.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Volunteer Manager
Reporting To: Head of Volunteering
Salary Range: £40,00 - £45,000
Contract Type: Permanent
Direct Reports: 7 situated across England.
Location: London, Hybrid with frequent travel to sites across England.
Hours/Days per week: 35 hours per week, 9am – 5pm, Monday – Friday.
Requirements: Felix only employs applicants who currently have the
right to work in the UK. We will carry out a DBS check for the successful candidate.
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
We are looking for the Senior Volunteer Managerto play a key role in working as part of a team to grow and improve our volunteer programme. Thousands of individuals volunteer regularly across Felix’s four depots, three food production sites and Felix’s UK’s three regional centres and, with a smaller number in Fundraising and other teams. We aim to improve our volunteer programme, as well as develop new opportunities, and make Felix a great place to volunteer.
The post holder will have five primary focus areas:
• Manage the development of individual volunteering at Felix, initiating and overseeing improvement projects and new opportunities and considering both volunteer experience and operational practicality.
• Line manage and continue to build, develop and support a team of seven. Lead on agreeing team and individual goals and priorities and oversee the team’s work.
• Support the team to develop site strategies to grow and improve our volunteer program and manage issues and opportunities at a local and tactical level.
• Collaborate with members of the operations team and other Felix colleagues to continue to integrate the volunteering team within Felix’s work, champion a ‘one-team’ approach.
• Collaborate with the Head of Volunteering, Volunteer Development Manager (Network) and Group Volunteering Manager on strategy and improvement projects
Duties and Responsibilities
• Manage seven Volunteer Managers, providing leadership and development opportunities and leveraging their expertise.
• Lead and manage team collaboration, development, communication, and resource distribution.
• Ensure that change management principles are utilised successfully to bring the team together post merger.
• Assist Volunteer Managers in integrating into site teams and fostering productive relationships, championing and facilitating a collaborative "one team" approach.
• Support Volunteer Managers in implementing strategies which promote volunteer recruitment, retention, and engagement.
• Oversee the involvement and experience of individuals who volunteer with Felix regularly, aligning their needs, skills and motivations with those of volunteer-involving teams.
• Work with colleagues to plan, set goals, make data-driven decisions, monitor progress, and report on volunteer recruitment and retention.
• Initiate, manage and collaborate on improvement projects and new processes, particularly in Felix’s depots and kitchen.
• Support Volunteer Managers in resolving volunteer issues, escalating to the Head of Volunteering when necessary.
• Lead the implementation of volunteer-related policies and continuous improvement initiatives locally.
• Assist Volunteer Managers in organising local volunteer events.
• Network with external stakeholders to promote the Felix Volunteer Program and integrate best practices.
• Perform additional duties as needed during the absence of volunteer management team members.
• Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time
Person Specification
You will want to spend time with our volunteers and get to know their experience and perspective. You will be a strong people manager, love working with a wide variety of people and be able to quickly build strong and positive relationships in a volunteer-centric organisation. You have extensive leadership, management and team building experience, like to see the impact of your work, and can implement and lead on new ways of working. You have a passion to be in a charity that is expanding rapidly and thrive in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty.
Essential Criteria
• Strong individual and team management skills within a fast-paced environment
• Strong change management skills- especially those within a post merger environment.
• Excellent verbal and written communicator at all levels
• Great organisation and Planning skills with the capability to manage multiple tasks and projects.
• Good computer skills including the ability to use Office365
• Ability to effectively collaborate with diverse teams and stakeholders
• Capacity to foster a collaborative and inclusive team environment
• Practice in volunteer recruitment, engagement, and retention.
• Capability in organising and facilitating events and activities for volunteers.
• Prior experience in a managerial role, preferably within the nonprofit or volunteer sector
• Experience in networking with external partners and stakeholders
• In-depth knowledge of best practices in volunteer recruitment, engagement, and retention
• Understanding GDPR and good data management practices
Equity Diversity Inclusion & Belonging
At Felix, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application procedure
Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you excited by the potential of digital technology and data to make a real difference in people's lives?
Community Action Redbridge is looking for a creative, forward-thinking Digital Innovation and Development Manager to lead the next stage of our digital journey and help shape how technology supports communities across one of London's most diverse boroughs.
Redbridge is home to vibrant communities and a dynamic voluntary, community and social enterprise (VCSE) sector. We want to harness the power of digital technology and data to strengthen communities, support local VCSE organisations and help create a fairer Redbridge.
Working across the organisation, you'll lead the implementation of our ambitious Digital Innovation and Development Strategy. You'll help create more consistent and effective systems that reduce duplication, improve collaboration and enable our team to focus on what matters most: supporting our communities and member organisations. You'll champion a data-driven culture, helping us turn information into insight, better understand our impact, and make informed decisions that respond to emerging needs.
You'll play a key role in building digital confidence across the organisation, empowering staff to embrace new technologies, develop their skills and use digital tools effectively in their everyday work. Beyond Community Action Redbridge, you'll work directly with local charities and community groups to strengthen their digital capacity, improve access to data and insight, and foster stronger connections across Redbridge's VCSE sector.
If you're excited by the power of digital technology to connect people, improve services and create lasting social impact, we'd love to hear from you.
About Community Action Redbridge
Community Action Redbridge is a local infrastructure organisation dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive.
Our work supports the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices and working collaboratively to create social change. We do this by:
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Strengthening and championing the voluntary, community and social enterprise (VCSE) sector with tools and support to grow and thrive.
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Supporting local people to drive change in their own communities, through social action, volunteering and active participation.
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Bringing people and organisations from the VCSE sector, public services, and local businesses together to collaborate on shared ambitions for Redbridge.
What it’s like to work at Community Action Redbridge
We’re committed to creating a truly inclusive workplace culture that embraces and celebrates difference. Building a team that reflects the diversity of our communities and brings together a range of experiences, backgrounds and perspectives is essential to the work we do.
We want Community Action Redbridge to be a safe space for everyone to bring their whole selves to work, where all our employees have the opportunity to thrive and feel recognised and valued for the work they do.
We offer some great benefits including 28 days’ annual leave (including the festive closure period) plus public holidays, a free and confidential employee helpline, face-to-face and telephone counselling, and a travel loan and cycle to work scheme.
How to apply
Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):
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Describe a digital transformation, systems improvement or innovation project that you have led. What was the challenge, what approach did you take, and what impact did it have on the organisation, team or service users?
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Tell us about a time when your work improved data collection, analysis or insight within an organisation. How did your work help others make better decisions or improve outcomes?
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Describe a time when you helped individuals or teams adopt new systems, processes or ways of working. What challenges did you encounter and how did you overcome them?
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Why do you want to join Community Action Redbridge, and how do your values, skills and experience equip you to help us use digital technology to strengthen communities and create positive social change?
Please apply directly through the CharityJob website by midnight on Monday 28th September 2026.
First-stage interviews will take place online on Tuesday 6th October 2026.
Candidates successfully shortlisted from the first stage will be invited to attend a second-stage interview in person, which is expected to take place on Tuesday 13th October 2026.
If you would like an informal conversation about the role before applying, please email us directly to arrange a suitable time.
Our mission is to support strong and resilient communities where people lead happy, healthy and fulfilling lives.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.
The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.
Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.
The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.
The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.
The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.
Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off (taken any time)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.
You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.
You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.
Specifically seeking candidates with:
· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.
· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.
· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.
· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.
· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.
· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.
· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.
About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.
We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it
If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't your thing, why not send us a short video instead.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.

The client requests no contact from agencies or media sales.


