Practice development lead jobs
About the Role
We are looking for a creative and values-driven Communications Officer to join our growing team.
Working with our community of brain injury survivors, volunteers and staff, you will co-produce content that shares our stories, increases awareness and broadens our reach.
You’ll play a central role in promoting our services and amplifying the voices of our members.
Headway East London is an expanding organisation that provides sector-leading support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.
Principal Duties and Responsibilities
Marketing & Communications Delivery
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Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print.
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Lead on a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.
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Lead on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.
Community & Co-Production
- Work with our members (services users - people with brain injury), volunteers and staff to co-create content that reflects their voices and experiences.
- Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
- Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.
Campaigns, Partnerships & Income Generation
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Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.
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Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.
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Maintain and strengthen relationships with local and national media outlets and stakeholders
Internal Communications
- Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
- Help develop internal resources and templates that enable teams to produce consistent, values-led communications.
Key Relationships - Internal and External
Internal: Members (service users), Volunteers, Day Service Co-Ordinators, Service Leads of Departments, Director of Fundraising
External: Public Audiences, Partner Organisations, Contractors e.g. Website Developers, Graphic Designers, Press
Other
Apply the Headway East London values and behaviours to every aspect of the role at all times.
Protect and enhance the interests and reputation of Headway East London internally and externally.
Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
The client requests no contact from agencies or media sales.
PSPA is the only national charity offering support and information to people living with the rare, incurable, degenerative brain diseases called Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD). Our purpose is to create a better future for everyone affected by PSP and CBD. We provide much needed support to people and their families living with these devastating neurological conditions. We also invest in research to deepen our understanding of the conditions with the goal of reducing the time to accurate diagnosis and discovering treatments and an eventual cure. Since 2024 we have increased our investment in awareness raising of these relatively unknown diseases.
Since the charity was formed 31 years ago, we have made significant progress in raising awareness and supporting people living with these devastating neurological conditions. Research estimates there are 10,000 people living with PSP and CBD in the UK. PSPA currently supports around 2,100 people living with PSP, 415 people with CBD and a furter 3,000 people who are supporting someone with these conditions. Alongside this we provide education and advice to over 2,000 Health and Social Care Professionals.
Helpline & Support Services Manager
Reports to: Director of Service Improvement and Development
Responsible for: 6 Helpline Care Navigators (HCNs)
Location: Hybrid – minimum one day per week in Milton Keynes office, remainder from home
Hours: 28 hours per week (some evening and weekend hours may be required)
Salary: £32,400 per annum (FTE £40,500)
Contract Type: Permanent, Part-Time
Benefits:
- Employer contribution to a workplace-defined pension scheme
- 28 days annual leave plus bank holidays (pro rata)
- Employee Assistance Programme (UK Healthcare)
Make a Difference Every Day
At PSPA, we support people living with Progressive Supranuclear Palsy (PSP) and Corticobasal Degeneration (CBD)—two rare and complex neurological conditions. As our Helpline and Support Services Manager, you’ll lead a small, passionate team dedicated to providing high-quality support to individuals and families at critical moments in their lives.
This is more than a management role—it’s a chance to drive real change, improve lives, and lead a service that’s a lifeline for many across the UK.
What You’ll Be Doing
- Lead and Inspire: Manage and support a team of 6 Helpline Care Navigators (including posts based in Scotland and Wales), and a team of volunteers providing out-of-hours support.
- Deliver Impact: Ensure people affected by PSP & CBD receive timely, empathetic, and accurate support and information.
- Enhance Support Services: Design and deliver tailored support groups, including groups for carers and people who are newly diagnosed.
- Champion Service Quality: Monitor performance, gather data, and use insights to shape and improve service delivery.
- Promote Inclusion & Safety: Ensure all services are accessible and comply with safeguarding and equality standards.
- Lead in Safeguarding: Act as Deputy Safeguarding Lead, maintaining a safe and supportive environment for all service users.
- Collaborate & Influence: Work with internal teams to ensure service user voices influence policy, communications, and PSPA publications.
Key Responsibilities
- Line manage, develop, and support the helpline team and volunteers.
- Lead the planning, delivery, and evaluation of support services.
- Work with the Volunteer Coordinator to deliver evening helpline services.
- Develop and implement policies to ensure safe, effective, and evidence-based service delivery.
- Ensure all work reflects the lived experience of people affected by PSP & CBD.
- Support the creation of new services and resources based on community need.
- Contribute to the editorial direction of PSPA’s magazine, ensuring it reflects service users' perspectives.
- Deputise for the Director of Service Improvement and Development, including leadership responsibilities and safeguarding oversight.
Person Specification
Essential Skills & Experience
- Proven experience in managing a helpline, support, or care service.
- Strong people management and team development skills.
- Excellent communication and interpersonal skills—empathetic, clear, and confident.
- Experience working with people affected by complex health or neurological conditions.
- Sound understanding of safeguarding responsibilities and procedures.
- Ability to use data and insights to monitor and improve services.
- Skilled in designing and facilitating support sessions or groups.
- Comfortable working independently, flexibly, and across remote/hybrid teams.
- Confident IT user, including case management and reporting systems.
- Familiarity with equality, diversity, and inclusion best practices in health or care settings.
Desirable
- Experience of managing volunteers or out-of-hours services.
- Knowledge of PSP, CBD, or rare and neurological conditions.
Personal Attributes
- Compassionate and person-centred in approach
- Strong leadership presence, able to motivate and empower others
- Detail-oriented and organised, yet flexible and adaptable
- Committed to continuous improvement
- Collaborative and open to feedback
- Passionate about making a difference for people with rare conditions
If you’re looking for a meaningful role where your leadership can directly improve lives, we’d love to hear from you.
CREATING A BETTER FUTURE FOR EVERYONE AFFECTED BY PSP & CBD.


The client requests no contact from agencies or media sales.
ID: 1510 - Service Manager
Service: Woodfield Park Community Project
Salary: £32,311- £35,800 (£19,211.95 - £21,286.49 per annum for part-time, 22 hours per week)
Location: Woodfield Park Community Centre, Normanton Road, Welland, PE1 4XE
Hours: Part-time (22 hours) - We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Are you passionate about empowering communities and tackling food insecurity? Do you have the leadership skills to drive meaningful, resident-led change? If so, we’d love to hear from you.
We are seeking a dynamic and compassionate Community Development Service Manager to lead the Woodfield Park Community Project. This vital role oversees the delivery of key services including the Food Club, emergency food parcels (as part of the Household Support Fund), and the Holiday Activities and Food (HAF) programme.
Main Requirements (for details check the job description and person specification):
- Lead the planning and delivery of community-based services and projects.
- Build strong relationships with local residents, partners, and stakeholders.
- Manage and support a team of staff and volunteers.
- Promote an asset-based approach to community development.
- Ensure compliance with safeguarding, health and safety, funding, and reporting requirements.
- Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –enhanced DBS
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Apply via the link to our website and fill out our digital application form
- Closing Date: Monday 11th August 2025 at 23:59
Interviews are scheduled to take place from 20th August, with slots throughout the working day.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Salary: £24,804 – £28,219 (with the potential for progression within the band based on programme development and growth)
We have an exciting opportunity to join the Education Department at Bristol City Robins Foundation and lead our FdSc and BSc (Top-up) courses in Community Football Coaching and Development.
- Are you interested in leading and overseeing an education programme, ensuring its success and development?
- Do you have experience working in, or a passion for, in an education setting? Can you build supportive, professional relationships while supporting learners’ academic, practical, and personal development?
- Are you adaptable, proactive, and eager to thrive in a dynamic charity environment?
If so, we would like to talk to you…
We seek a full-time Programme Lead for our Foundation Degree in Community Football Coaching and Development, including the BSc Top-up year. Delivered in partnership with the University of South Wales and EFL in the Community, this course blends academic study with real-world delivery experience within the Robins Foundation and wider club programmes. This role also includes coaching a team and coordinating fixtures within our post-16 provision.
Your Main Responsibilities:
- Deliver weekly lectures using USW online content and support students with assessments.
- Monitor student progress and provide supportive interventions when needed.
- Develop and manage work placements and coach education sessions.
- Lead student recruitment and build strong relationships with local colleges and schools.
- Create clear progression pathways from BTEC to degree level.
- Grow and enhance the programme, identifying opportunities for development and innovation.
- Coach and manage a post-16 football team, delivering training and overseeing the fixture schedule.
- Support staff development while maintaining high standards of student welfare and safeguarding.
You will have:
- FA Level 2 in Coaching Football (Essential)
- UEFA B License (Desirable)
- Teaching or Instructing Qualification (Desirable)
- Degree or equivalent in Sports Coaching, Education, or related field (Desirable)
- Experience in an education or coach education setting, ideally working within higher education.
- An ability to lead, organise, and manage a degree-level education programme, ensuring high academic and practical standards.
- Strong knowledge, understanding and delivery skills in relation to coaching and coach development.
- Ability to effectively mentor, motivate and support students
- Experience in building and maintaining positive relationships with key stakeholders.
- Strong communication, organisational, and leadership skills, with the ability to manage multiple tasks and deadlines.
- Knowledge of safeguarding policies and best practices in an educational and sports setting.
- Ability to lead and facilitate professional development opportunities for students and staff.
- IT literate.
- Full UK Driving License
Safeguarding Statement: Bristol City Robins Foundation are committed to safeguarding the welfare of children and young people and expects all staff and volunteers to endorse this commitment. This post requires Enhanced Criminal Records Checks and may include checks against the Barred Lists; as such, it is exempt from the Rehabilitation of Offenders Act (1974). Therefore, all convictions, including spent convictions that have not been subject to filtering by the DBS, should be declared.
Equality Statement: The successful candidate must ensure a positive commitment to equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation, or harassment of any description. The candidate must also promote positive working relationships between all internal and external stakeholders.
Benefits
- 25 days annual leave increasing to 28 days (pro rata) after 5 years employment (plus bank holidays and Christmas closure days)
- 5 days paid leave to volunteer at a charity of your choice
- Pension scheme
- Employee Assist Programme
- Generous CPD budget
- Free Eye Test
- Free Flu Jabs
- Work equipment (BCFC clothing, laptop, phone)
- 2 x Bristol City and Bristol Bears tickets to home league games
- 20% discount in the Bristol Sport store
- The chance to be part of an incredible journey
Notes
Closing date for applications: Thursday 31st July 2025 (however, we reserve the right to fast-track applicants and interview before this end date)
Please note that CV’s alone will not be accepted. A fully completed application form is required, and it can be found at the bottom of the advert, along with the role profile.
Interview date(s): week commencing 4th August 2025.
Contract: Full Time – Starting August 2025
Candidates will be expected to put time into self-development before their start date.
Candidates must also be willing to work occasional evenings and weekends.
The role will be offered subject to an Enhanced DBS check and self-disclosure form.
Previous Applicants need not apply.
We're looking for a kind, compassionate and resilient Service Manager to join our Nimrod House service in Newham.
£42,000.00 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
As the Service Manager you will be required to successfully apply for CQC registration for regulated activity and/or registered services within 6 months of appointment. You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.
You will be responsible for the effective management of all aspects of service delivery, including line managing the relevant front line staff as well as effectively managing all stakeholder relationships in partnership with the Head of Operations. You will lead and manage the teams ensuring that Positive Behaviour Support is embedded in the service and provide ongoing coaching and support to allow staff to effectively support customers with high needs.
Leadership Accountabilities:
- Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
- Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
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Operational Accountabilities:
- Drive business planning activities within your contract, ensuring relevant and challenging objectives are set and ongoing performance tracking, developing turn around action plans as necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Have sound knowledge of the customers living in the service and be able to promote their wellbeing and quality of life
- Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
- Working with your team, lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
- Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
- Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
- Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
- Within your service, ensure competent use of all relevant business IT systems and all company policies and frameworks
- Responsible for managing petty cash for the service in accordance with Look Ahead procedures
- Deliver an out of hours on-call service for region
- Ensure Look Ahead Health and Safety policies are adhered to throughout the service, to review at local level and ensure staff are competent and suitably trained
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Head of Operations Managers
- Ensure that all other Look Ahead policies and procedures are adhered to
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Please see our website for the full job description.
Are you a fantastic leader who is passionate about supporting young people into employment?
The King's Trust is currently going through an exciting period of development. We have ambitions to grow our offer to young people by providing a blended approach of face-to-face and digital delivery and support. To help us on this journey we are looking for passionate and motivated individuals to lead our dynamic teams to work with young people either directly through 121 work or the delivery of programmes. This role also incorporates our partnership with the Department of Health where we are working to support 10,000 young people into the sector. We need a fantastic leader to help us achieve our ambitions in the South West and ensure the success of our Health and Social Care programmes and partnerships.
This role will involve leading a small team of delivery staff working to support young people in the South West, predominantly in Bristol but also some delivery in Plymouth and the wider South West. We are passionate about flexible working but it’s worth being aware that this role will be based in Bristol (working from our Bristol Centre) and you will be required to travel across the patch to support your team.
As part of the Leadership Team, you will be responsible for overseeing the delivery of our Healthcare programmes, in line with contractual requirements. You will lead the Health and Social Care team to develop and implement our delivery plan and ensure we meet targets, ensuring that every young person engaged progresses with an appropriate pathway of learning and development and one to one support. You will be a role model for your team, demonstrating best practice in how we work with young people in a safe way to ensure we deliver maximum value for young people and partners.
A background in employment-based programmes and/or knowledge of the Healthcare sector would be great as well as the ability to build and sustain stakeholder relationships and inspire colleagues.
To be successful in the role of Service Delivery Manager, you will be able to engage in challenges with optimism and resilience and be adaptive and flexible – embracing change and innovation.
If you are up for a challenge and working in a great team, we would love to hear from you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Care about community? Good at making connections?
Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re extending a successful project that has been running for 3 years in partnership with Suffolk County Council and need an energetic, and imaginative person to help coordinate things for us.
We are looking for a person to join our existing team of Catalysts to support local entrepreneurial people and community organisations to offer new and creative care and support options for people who need help at home and in the community. In this way we will help people to get the support they need to live the life they want.
To do this job you must:
· Understand the world of care - but maybe feel it could do with a bit of a shake up!
· Be a real people person - able to work well with all sorts of folks with confidence.
· Instinctively make connections - and join up dots that are sometimes less than obvious.
· Be able to spot what people are good at and nurture it.
Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in Suffolk.
Closing date for applications is on 23rd July at 1.00 pm and interviews will take place in Ipswich on 29th July 2025.
We welcome applications from people from all sections of the community.
The client requests no contact from agencies or media sales.
Location: London Office/Hybrid
Contract: 1-year fixed term contract.
Hours: Full time
Salary: £59,784 to £66,427
About us:
Concern Worldwide is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger.
About the role:
The Head of Public Fundraising (Interim) will work across the organisation, including with colleagues in our Innovation Team and wider Fundraising, Communications, Advocacy and Fundraising teams based in Belfast and London, a total of 13 team members. You will lead a passionate and committed team across Concern UK’s portfolio of individual giving, legacy giving and community & challenges and events.
There are big opportunities to grow our legacy giving, as well as opportunities to diversify income from our community and events programme. In addition, there’s brilliant work taking place building out our customer journeys and stewardship with a new CRM which was on-boarded in 2023 which will propel audience led journeys and stewardship.
You will come with an appetite for developing and embedding our new strategy which is due to go live in October 2025. This is the perfect opportunity for someone already operating at Head of level, looking for an opportunity in International Development, or someone looking for the next step in their career to a Head of Public Fundraising.
In this role, you will lead the implementation of [Concern Worldwide UK’s fundraising and supporter engagement strategy across all mass market UK audiences, including the planning and delivery of Concern’s donor recruitment, donor engagement, community and events activities and legacy giving programmes, to deliver high quality donor experience and sustained income growth. Responsible for ensuring that all Concern UK’s fundraising activities and communications comply with legal and regulatory requirements, ensuring the protection of the organisation’s reputation. Currently responsible for an income target of £5.5M and a direct expenditure budget of £2.4M (Financial year 2025)].
About You:
Essential Experience
• Broad experience of a range of donor recruitment techniques, including face-to-face, direct mail and digital fundraising techniques and strategies.
• Strong experience and understanding of donor engagement strategies and techniques.
• Significant experience of community and public events fundraising.
• Proven track record of growing fundraising income.
• Experience in line managing multiple direct reports and leading a team.
• Experience in developing strategy, operational plans and complex budgets.
• Comfortable in using data analytics, lifetime value and return on investment analysis to inform strategy development
• Experience of appointing, managing and reviewing external suppliers and negotiating contracts for up to 6 figure sums.
Essential Knowledge and Experience
• In depth knowledge of UK public fundraising techniques, including donor recruitment, events, community, supporter welcome and development strategies.
• Creative approach to strategy development and implementation.
• Driven to achieve continual improvement, highly proactive, ability to work on own initiative and as part of a team.
• Strong leadership, communication, influencing and negotiation skills.
• Good teamwork and strong relationship management skills.
• Proven organisation skills, ability to work to tight deadlines in a dynamic environment, with often changing priorities.
• Excellent analytical skills and experience of using a fundraising database for direct marketing.
• Highly numerate and detail-focussed.
• Excellent knowledge of the legal and regulatory environment (Fundraising Regulator code of practice, Data Protection, Gift Aid).
• Excellent understanding of the Fundraising Regulator Code of Practice and relevant data protection regulation linked to direct marketing and fundraising.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
To apply
Please upload your CV and cover letter by 25th July 2025.
All candidates who are short-listed for an interview will be notified via email. Please be aware we may offer positions before the closing date.
Candidates must be legally entitled to work in the UK at the time of application.
Concern reserves the right to close this role before the deadline.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-222 698
Reading Strategy Coordinator - HMP Stoke Heath
Location: Shropshire
Department: Prison delivery
Salary: £28,274 per annum
Hours: Full time (35 hours per week)
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Stoke Heath. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Stoke Heath, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is subject to contract award and will be prison-based.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the week commencing the 1st September 2025.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-222846
Full Time, Permanent
Salary: £29,849 per annum
We also offer:
- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for gym, bicycles and nursery/childcare
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- Enhanced maternity and paternity pay
Location: Regular travel to Woodberry Wetlands, Walthamstow Wetlands and Camley Street Natural Park, with ad hoc travel to additional sites
Flexible working: Occasional home working is available in this position (likely max 1 day per week). Flexible working requests are available from day one
Role & Responsibilities
Our Engagement Officers will play a key role in making London Wildlife Trust’s nature reserves more inclusive, welcoming, and relevant to London’s diverse communities. Working closely with the Engagement Manager, you will lead targeted outreach and build meaningful relationships with underrepresented local groups, co-creating engagement activities that reflect community needs and help break down barriers to accessing green spaces.
- Plan, promote, and deliver a diverse calendar of public and community events across London Wildlife Trust’s visitor hubs, including Woodberry Wetlands, Walthamstow Wetlands, Camley Street Natural Park, and partner sites.
- Build and maintain inclusive relationships with local community groups, ensuring co-created activities that reflect their needs and reduce barriers to accessing green space.
- Coordinate logistics for events and engagement activities, including booking facilitators, preparing resources, and ensuring smooth operational delivery.
- Work with the Marketing & Communications team to create promotional materials and share engaging content that highlights opportunities and impact.
- Supervise sessional staff and volunteers, supporting their involvement in public and community engagement activities.
- Monitor and evaluate engagement outcomes using feedback forms, visitor surveys, and internal databases to support continual improvement.
- Ensure all activities comply with safeguarding and health & safety procedures, including accurate reporting of incidents or near misses.
- Contribute to wider Learning & Engagement team initiatives and events, sharing insights and updates with relevant internal and external stakeholders.
Our ideal Engagement Officer:
- Demonstrable experience in planning, coordinating, and delivering inclusive public and community events.
- Excellent communication skills with the ability to engage diverse audiences across face-to-face and digital channels.
- Organised, proactive, and adaptable, with a solution-focused mindset and the initiative to work independently.
- Good understanding of safeguarding, health & safety, and inclusive engagement practices.
- Passionate about connecting people with nature and committed to making green spaces welcoming for all.
Please note that we are recruiting for x2 Engagement Officers, with one focussing on Public Events and one focussing on Communities. Please see separate adverts and job descriptions on our website through the application link.
Closing Date: 9am 28th July
Interviews: Are scheduled to take place on 5th & 12th August and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
REF-222833
OASIS NAVIGATOR YOUTH DEVELOPMENT WORKERS x 3 vacancies
FULL AND PART TIME (40 and 20 HOURS PER WEEK)
FIXED TERM (2 x vacancies fixed for 12 months and 1 post fixed until 31st March 26)
SALARY: £27,810 - per annum (FTE), pro rata for part time hours
LOCATION: GREATER MANCHESTER (1 post based in Trafford)
Are you passionate about supporting young people and communities? Will you support young people to recognise and reach their full potential. Oasis is recruiting Youth Development Workers to be part of the Greater Manchester Navigator Project. This is an incredible project that supports young people impacted by violence.
We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies. If you share this passion and want to make a difference, come and join our team.
As a Youth Development worker you will;
· Be present in Hospital/ Custody/ Community locations to support young people that are impacted by violence.
· Work with young people in the community supporting them to process what has happened and linking them in with services/groups that will provide them with sustainable ongoing support.
· Deliver group work sessions to get young people talking about the issue of violence providing a safe space for them to talk about their concerns and what they want to change.
· Support communities impacted by critical incidents.
Amongst other requirements, the successful post holder must have:
· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.
· Proven experience working with young people ‘at risk’.
· Reliability, with a flexible approach to changes and able to work unsociable hours.
As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution.
- A generous holiday allowance and training opportunities.
- A supportive, friendly work environment, with flexible working arrangements.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application or would like to have a conversation about the role, please let us know.
Completed applications should be returned by 9am Monday 4th August 25.
Interviews will take place on W/C 11th August 25
Oasis is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Must have evidence of right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone who can live and breathe our values; to work in partnership, deliver quality, adapt, be positive and be inclusive. You will be a self-starting, proactive individual with strong operational ability and a passion for supporting communities and strengthening the local voluntary sector.
Purpose of the Job:
This role leads the day-to-day delivery of Communities 1st’s support for voluntary, community, faith and social enterprise (VCFSE) organisations and volunteer centre engagement. You will play a key role in supporting community groups to be welcoming, accountable, effective and sustainable, and lead engagement with both new and established organisations.
We’re looking for a confident and capable leader who combines strong values with practical delivery skills. This role is ideal for someone experienced in the sector, ready to take on a broader management remit, with potential to grow into a future senior leadership role..
General Responsibilities
- Act as a key point of contact for VCFSE organisations seeking support, advice and partnership.
- Lead the planning and delivery of multiple services, projects and programmes in line with agreed objectives.
- Line manage and support staff and volunteers across the team, ensuring clear workplans, regular supervision, and high performance.
- Ensure your team meets key deadlines, outputs and targets set by funders or Communities 1st.
- Promote the voice and value of the VCFSE sector in meetings, networks and forums.
- Champion inclusive practice and equitable access in all areas of delivery.
- Ensure accurate records, timely reporting, and continual quality improvement.
- Support income generation through identifying new opportunities, contributing to bids, and building relationships with funders and stakeholders.
- Work collaboratively across departments to ensure a joined-up organisational approach.
Key Responsibilities
Strengthen the Local VCFSE Sector
- Provide high-quality advice, support and guidance on governance, funding, volunteering, project planning and service development.
- Support start-up groups and help existing organisations adapt and thrive.
- Design and deliver practical resources, events, training and workshops that strengthen organisations’ capacity and leadership.
- Work with colleagues and partners to ensure the sector has access to good quality, up-to-date information and funding opportunities.
Develop Volunteering Locally
- Lead the delivery of our Volunteer Centre services.
- Promote inclusive, flexible volunteering that meets community needs and individual motivations.
- Support local organisations to improve their volunteer recruitment, retention and management.
- Promote and embed volunteer recognition and celebration across the community.
Drive Community Engagement and Partnerships
- Build strong relationships with local organisations, public services, community leaders and funders.
- Facilitate connections and collaboration between organisations, networks and systems partners.
- Represent Communities 1st in local forums, networks and multi-agency partnerships.
- Support development of collaborative projects and joint funding bids where appropriate.
Management and Leadership
- Lead and support a team of staff and volunteers, ensuring high performance, wellbeing and development.
- Ensure clear workplans, supervision, and evaluation are in place for your team.
- Contribute to organisational planning, funding proposals and reporting.
- Model a collaborative, supportive and values-led approach.
Data, Evaluation and Continuous Improvement
- Ensure robust monitoring and evaluation of your team’s work.
- Track performance against funder outcomes and organisational objectives.
- Use data and feedback to improve delivery and demonstrate impact.
- Contribute to organisational reporting, storytelling and case study development.
To Partner with local communities, turning knowledge and energy into action and progress

The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our Braknell Young People's Service.
£40,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Join Look Ahead as a Service Manager for Bracknell Young People, where you'll oversee innovative 24 hour supported accommodation for young people aged 16-25 . You will oversee four projects and diverse teams within the Bracknell Forest Council area.
As a Service Manager, you will lead and inspire front-line staff, fostering leadership and competence development within your team. Your operational excellence will ensure effective management of all projects, maintaining high standards in service delivery. You will be responsible for upholding regulatory responsibilities (OFSTED), ensuring a safe and welcoming environment for our customers, and driving continuous improvement through quality assurance.
In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers.
We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.
You'll have the chance to grow your leadership skills and advance your career in an organisation that prioritises personal development and values partnerships and collaborative efforts.
What you'll do:
- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
* Responsible for managing and allocating customers to support staff (casework management)
* Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
* Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
* Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
* Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
* Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
* Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
* Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
Please see our website for the full job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To provide appropriate emotional and practical support to women in the sex industry and/or those who are being sexually exploited with a specific focus on those who are homeless. The women we support require intensive practical and emotional support as well as support navigating health and other social care or criminal justice systems. The women will have poor mental or physical health, experience with homelessness and of the criminal justice system, are often victims of sexual and/or domestic abuse and many are homeless. This post specifically will offer support through the Housing First approach, offering access to a home, alongside intensive support. Working within a harm reduction ethos prioritising women’s safety and wellbeing, the intensive personalized supported will help women to access other services making appropriate referrals for women who wish to make changes, including exiting/transitioning out of sex work. You will be responsible for ensuring that women with varying needs are supported effectively throughout their pathway of support with Basis and partners, advocating for and with the women you are working with including where necessary challenging stigma and judgement women face. This post will work in close partnership with the Tenancy Management Support worker employed by Turning Lives Around.
Our services in Leeds provide support to adult women (and those identifying as women/non- binary) involved in all aspects of the sex industry or who are experiencing exploitation. The postholder will provide support to women identified as requiring or accessing intensive support. The team work to Basis’ organisational values, taking a rights-based approach and provide evidence-based services to enable and empower women to make informed choices. The team have an established reputation for providing high quality, effective safety advice, information and support, enabling safer working practices. Services are provided within the community, on evening outreach and at venues as women determine.
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.
Youth Focus NW (YFNW) proudly supports and develops Youth Work across the North West and beyond.
We believe in the power of Youth Work to improve lives.
We collaborate with local and national organisations to improve youth work practice, develop policy, and promote youth voice opportunities.
We nurture youth work practice and create networks, broker partnerships and open up opportunities for young people and organisations to work together. Our youth voice work gives young people opportunities to make a difference individually, locally, regionally, nationally and internationally.
We are looking for an experienced and passionate Business Support Officer to bolster our work.
Duties include the following:
- Manage calendars, scheduling meetings, and coordinating travel arrangements.
- Prepare reports, presentations, and other documents for executive review.
- Assist in organising and participating in events, workshops and focus groups.
- Input and analyse data, maintain accurate records and produce reports.
- Support the development of team systems and processes to ensure efficiency, quality, and cost effectiveness, including the effective management of administrative resources,where applicable.
- Support the Business Manager with financial tasks, including budget monitoring,invoicing, and payment processing.
- Support the Leaning & Development Manager with internal and external training coordination, monitoring and reporting.
- Act as a point of contact for internal and external stakeholders.
- Ensure the office base is well-organised and equipped with necessary resources.
Benefits include:
- Flexible Working
- Training and development
- Contributory Pension Scheme
- Employee Assistance Programme
- Free parking at the office
- 25 days Annual Leave plus an additional day off on your birthday & 3 days for festive closure
Further duties and person specification can be found in the attached recruitment pack
To improve the lives of young people in the North West of England by providing opportunities for them to engage and become active citizens.
The client requests no contact from agencies or media sales.