Practice manager jobs in leeds, northumberland

Following two successful appointments of Salesforce Support Specilaists, we have two more exciting opportunities for 2x Salesforce Configuration Specialists to join our Salesforce team and help configure Salesforce for phase 2 of our organisational-wide rollout.  

Working with our existing team, they will help configure Salesforce to replace key legacy systems within our international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
 
About Mission Without Borders International 
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support.
 

About the role
Mission Without Borders is seeking an experienced Salesforce Configuration Specialist to focus on three key areas; Configuring a new Salesforce platform, integration of existing platforms, and supporting users around the world.

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialists and Salesforce team, configuring the new system as well as being the first point of contact for Salesforce support across all staff in all 18 countries. Working with the system solution designs and architecture design documents created by the Salesforce Systems Architect, they will configure a brand-new Salesforce platform for program and beneficiary management. They will also need to ensure it is integrated with our existing NPSP donor management platform and works with other systems and services across the organisation.

In addition to configuration, they will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our International Project Manager and Salesforce Developer and Product Owner to manage change requests. 

Who we are looking for 
You will have proven experience as a Salesforce Administrator and strong experience implementing new configurations from scratch. Educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. NPC would be an advantage. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise competing tasks. You must be able to translate solution designs and technical designs into working solutions. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

Why Access Social Care Exists 

Every day, millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives. 

We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken. 

What we do 

Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it. 

With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need. 

We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.

This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.

About the role 

This role plays a key part in supporting the smooth and efficient running of the team’s day-to-day operations. It offers a varied mix of administrative and coordination responsibilities, providing vital support across the organisation and helping to keep processes running seamlessly. From organising travel and meetings to managing internal systems and supporting communications, this role is ideal for someone who enjoys working collaboratively, staying organised, and being at the heart of a busy, purpose driven team.

Responsibilities

Travel and Logistics Coordination

· Coordinate and book travel, hotels, flights, meeting rooms, and refreshments, for team members and organisation-wide activities

· Maintain clear and accurate records relevant to bookings and logistics

Administrative and Systems Support

· Handle ad-hoc administrative requests as required by team members

· Process and fulfil Adobe-related requests, such as document editing, file conversion, or e-signature tasks

· Offer internal meeting and event support for organisation-wide meetings, ensuring they are diarised and attendance is managed

Inbox and Data Management

· Monitor and respond to the Enquiries inbox, ensuring all communications are handled promptly and professionally.

· Oversee CRM data management, ensuring records are accurate, up-to-date, and compliant with data protection policies

Events and Engagement Support

· Assist with planning and delivery of internal events, including logistics, attendee management, and on-the-day coordination

· Coordinate and execute mailouts to stakeholders or members as needed

Compliance

· Maintain the gift and hospitality register as required

· Manage organisational memberships and subscriptions, ensuring timely renewals and accurate record keeping

· Distribute incoming post to relevant departments or individuals and keep records as necessary

Team Support

· Provide support to the Executive and Governance Officer as required in any duties which you could be reasonably expected to perform in line with this job description

This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.

 

Person Specification

All staff at ASC are expected to share and demonstrate our values:

Trustworthy

Recognised for excellence, we will be the best we can be in everything we do.  We will be truthful, independent and outcomes focussed.

Fair

We believe in treating people with kindness and compassion in a way that is right, reasonable and just.

Fearless

We will do what is right, not what is easy.  We will bravely challenge injustice.

Inclusive

Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.

Positive

We will be constructive and progressive in our challenge.  We will optimistically and dynamically drive for change.

In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:

Requirements

Personal attributes you will have

• Purpose driven with a commitment to our mission and values
• Commitment to working within the principles of equity, diversity and inclusion
• Discretion  when handling sensitive information, including managing gift registers
• Solutions-focused approach with a commitment to delivering high-quality support
• Flexible and adaptable, able to respond to changing priorities

Experience you will have

• Proven experience in an administrative or office support role
• Experience with CRM systems and data management best practices
• Desirable
  • Experience using Monday (the website)
  • Experience in event coordination and/or project support is advantageous

Skills you will have

• Ability to work independently and collaboratively as part of a team
• Strong organisational skills and the ability to manage multiple tasks and priorities effectively
• Ability to produce accurate, high-quality work
• Proficient in Microsoft Office Suite and familiarity with Adobe software
• Effective written and verbal communication skills for interacting with internal and external stakeholders
• Demonstrated problem-solving skills with initiative in responding to  adhoc  or changing requests

Knowledge you will have gained

• Familiarity with CRM systems and data management best practices
• Knowledge of confidentiality requirements and best practices for handling sensitive information
• Desirable
  • Basic understanding of event coordination and project support processes

How to apply

We hope that having read this far, you will want to apply!

Please ensure that your CV and supporting statement. We will ensure that we avoid unconscious bias in our shortlisting process by using the CharityJobs Anonymous tool. To apply, please provide the following documents:

• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
  • The essential requirements of the person specification
  • In your supporting statement, please also include brief examples that demonstrate the following:
    • Your experience handling a diverse and sometimes conflicting range of administrative or coordination tasks. What strategies do you use to remain organised and responsive?
    • Your experience using tools or systems to help organise meetings, travel, or internal processes.
    • An occasion or occasions when you proactively solved a problem, improved a process or introduced a better way of doing something in a previous role.

Please ensure that your full name and contact number are included in your application documents. This will enable us to contact you if you have been successful to the next stage of the recruitment process.

If you want support applying, contact us using the email address above.

Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.

We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application. 

Timeline for recruitment process:

Closing date: 25th August 2025 at 11:59pm

Interviews will take place via Teams on Monday 8th September & Tuesday 9th September

Please ensure you keep these dates free.

At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams. 

With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.

Guaranteed Interview Scheme

For every role we advertise, we outline a set of essential skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these essential criteria, you can request to be considered under our Guaranteed Interview Scheme.

If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the essential requirements for the role and indicate in your application email that you wish to be considered under the scheme.

Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.

If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.

Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.

• Do you thrive in a hands-on senior role where you're coding, problem-solving, and leading from the front?
• Can you design and manage secure, scalable AWS infrastructure with confidence and clarity?
• Do you enjoy guiding a team to deliver high-performing, inclusive digital platforms?
• Are you motivated by building tools that transform how post 16 education is delivered and experienced?

Then this could be the role for you.
 

Learning on Screen is looking for an experienced and proactive Digital Development (Technical) Lead to take ownership of the infrastructure, development, and delivery of our flagship platforms—Box of Broadcasts (BoB) and TRILT. You will lead a small in-house development team, play a hands-on role in regularly delivering new features and optimise our AWS environment. Working closely with our Digital Product Design Lead, you will help shape and improve services that support post 16 educators and learners across the UK.

Role Overview

Job title: Digital Development (Technical) Lead
Salary: £49,600 (£62,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: CEO
Line management: 2 x Full Stack Developers

What you will be doing

• Leading the technical development and ongoing improvement of our AWS-hosted platforms
• Designing and managing secure, scalable, and cost-effective cloud infrastructure
• Maintaining system health through proactive monitoring, debugging, and deployment
• Writing clean, maintainable code and delivering new features aligned with the product roadmap
• Embedding accessibility, performance and cross-device compatibility in all development work
• Managing and mentoring a small team of Full Stack Developers in an agile, remote-first environment
• Supporting product design, sprint planning, and collaboration across the organisation
• Ensuring good documentation, cost control, and data protection compliance

What we are looking for

• Proven experience in a senior full stack development role
• Strong working knowledge of AWS services (EC2, S3, RDS, CloudFront, Lambda, IAM)
• Skilled in delivering technical features from design through to deployment
• Confident leading teams and providing technical mentoring and code review
• Experience working across functions, especially with product and design teams
• A commitment to user-centred design, accessibility, and good development practices

Bonus if you have:

• AWS certifications (e.g. Solutions Architect or Developer)
• Experience with educational or streaming platforms
• Familiarity with WCAG and accessibility standards
• Knowledge of data protection, privacy and GDPR in a cloud context
• Understanding of audiovisual technologies and copyright considerations

This is a brilliant opportunity to make a lasting impact on platforms used by thousands across education—while working in a flexible, supportive, and mission-led environment.

About us

Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

As Team Manager you will work closely with key senior managers across education, health and social care to identify how collectively we can provide the right support, in the right way at the right time. You will provide day to day guidance and support, you will be involved in the development of the service, bringing your knowledge, skills, experience, enthusiasm and passion to contribute to better outcomes for children and families.  We value creative thinking, problem solving and collaboration.

As a member of the wider service leadership team, you will be required to work flexibly across the service, and this will involve travel across Greater Manchester. You will be part of the on-call rota system providing out of hours guidance, this averages one week in every 2 months for which there is an on-call payment.

The role provides lots of opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer, and you will be supported by the leadership team within the service and organisation. To be a successful, you will need the following:

• Significant experience of supporting children and young people (up to the age of 25) with a Learning Disability and or Autism with complex support needs, including Mental Health conditions.
• The ability to collaborate with and confidently present information to a range of people, respectfully addressing issues on behalf of CYP and their families.
• Excellent team working skills. You will work as part of a team that covers Greater Manchester and be a key member of the service leadership team.
• Significant safeguarding knowledge and experience enabling referrals and escalations to be made and followed through to conclusion.
• Excellent recording skills and knowledge and the ability to quality assure and develop practice of others.
• Experience of line management and leadership.
• A car available for work with business insurance.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification/ Job Description ensuring the above requirements are evidenced with examples in your application. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

The Talent Set are delighted to partner with the Fire Fighters Charity on a fantastic Brand Marketing Manager role. This key position will be responsible for leading the change in shaping how the brand is seen, felt and experience across the UK.

As the Brand Marketing Manager, you'll be the driving force behind brand strategy, ensuring it sparks recognition, relevance, and emotional connection across every touchpoint — from printed materials to digital content. You’ll champion the brand internally, guide teams in delivering consistent messaging, and produce high-quality marketing that helps them support more fire and rescue personnel and their families.

Key Responsibilities

• Develop and evolve the Fire Fighters Charity’s brand strategy.
• Act as a brand guardian — ensuring consistency and quality across all channels.
• Oversee the creation of compelling marketing assets (leaflets, posters, brochures, etc.).
• Support cross-functional teams with brand consultancy and creative leadership.
• Collaborate on major campaigns and ensure alignment with the values and identity.
• Work alongside digital teams to harmonise offline and online marketing.
• Line manage and support the development of the Social Media Officer.
• Track brand health and performance with insight and evaluation tools.
• Deliver internal training to build brand confidence across the organisation.

Person Specification:

• Experience in developing and managing brand strategy.
• Proven success in producing high-quality, brand-aligned marketing materials.
• Strong copywriting and visual identity skills.
• Excellent project management and cross-team collaboration.
• Passion for meaningful storytelling and audience engagement.

What’s on Offer:

· Location: Remote (with occasional travel)

· Contract: 12-month FTC, option for 4 or 5 days/week

· Salary: £43,900

· Reports to: Director of Engagement

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Please note: All third party speculative CVs will be forwarded to The Talent Set

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: £19.06 per hour (For those living in London, £20.86 per hour)

Hours: 3 hours fixed per month and additional ad hoc hours where required due to service needs; operating hours are Monday – Friday, 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

About the role:

Respect is seeking one Helpline Advisor to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, or below here on Charity Jobs, and submit in word doc. format only, please.

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.

The Talent Set are delighted to partner with the Fire Fighters Charity on a fantastic Brand Marketing Manager role. This key position will be responsible for leading the change in shaping how the brand is seen, felt and experience across the UK.

As the Brand Marketing Manager, you'll be the driving force behind brand strategy, ensuring it sparks recognition, relevance, and emotional connection across every touchpoint — from printed materials to digital content. You’ll champion the brand internally, guide teams in delivering consistent messaging, and produce high-quality marketing that helps them support more fire and rescue personnel and their families.

Key Responsibilities

• Develop and evolve the Fire Fighters Charity’s brand strategy.
• Act as a brand guardian — ensuring consistency and quality across all channels.
• Oversee the creation of compelling marketing assets (leaflets, posters, brochures, etc.).
• Support cross-functional teams with brand consultancy and creative leadership.
• Collaborate on major campaigns and ensure alignment with the values and identity.
• Work alongside digital teams to harmonise offline and online marketing.
• Line manage and support the development of the Social Media Officer.
• Track brand health and performance with insight and evaluation tools.
• Deliver internal training to build brand confidence across the organisation.

Person Specification:

• Experience in developing and managing brand strategy.
• Proven success in producing high-quality, brand-aligned marketing materials.
• Strong copywriting and visual identity skills.
• Excellent project management and cross-team collaboration.
• Passion for meaningful storytelling and audience engagement.

What’s on Offer:

· Location: Remote (with occasional travel)

· Contract: 12-month FTC, option for 4 or 5 days/week

· Salary: £43,900

· Reports to: Director of Engagement

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Please note: All third party speculative CVs will be forwarded to The Talent Set

About Achord

Achord is a UK-registered charity dedicated to equipping individuals with the tools they need to build strong, healthy relationships. We deliver practical, research-based content through partnerships with churches, community groups, and educational institutions. Our mission is to see relationships thrive at every stage of life—reducing breakdown, increasing resilience, and strengthening the social fabric of our communities.

The Role

We are looking for a dynamic, relationally driven Relationship Manager to join our team and take the lead in expanding our work with churches across the UK. This is an exciting opportunity for someone with a heart for ministry and a passion for strengthening relationships within Christian communities.

You will play a key role in:

• Cultivating and managing relationships with churches and church networks
• Encouraging churches to adopt and run the Achord Course
• Providing ongoing support and training to church leaders and volunteers
• Growing awareness of Achord's mission and resources within the Christian sector
• Play an active role in ensuring the charity’s long-term financial and operational viability.

This role is ideal for a confident, self-starting individual—possibly with a background in sales or ministry—who is eager to build lasting partnerships and see local churches equipped to make a lasting impact in the lives of their congregants and their communities.

 

Key Responsibilities

• Identify and connect with churches interested in strengthening relationships in their congregations and communities
• Present the Achord vision and course offerings through in-person visits, online meetings and church events.
• Develop strong partnerships with church leaders, providing support from onboarding to implementation.
• Deliver introductory sessions, training, and occasional speaking engagements.
• Maintain accurate records of leads, contacts, and partner progress using CRM tools.
• Collaborate with the marketing team to create church-facing communications and resources.
• Gather feedback and impact stories to help shape future offerings
• Represent Achord at conferences, exhibitions, and relevant Christian networks
• Deliver agreed church sign-up and growth targets through proactive outreach and partnership development, supporting the charity’s long-term sustainability and self-funding goals.

Person Specification

Essential

• A confident, proactive communicator with excellent relational and networking skills
• A self-starter with the ability to work independently and meet growth targets
• Passionate about healthy relationships and aligned with Achord’s mission and Christian ethos
• Experience in a client-facing, relationship-building or sales role
• Understanding of the church landscape and comfortable engaging with church leaders
• Strong presentation and public speaking skills
• Highly organised with the ability to manage multiple relationships and projects simultaneously
• Experience with CRMs or client tracking tools, data input, GDPR best practice
• Proficient ITC skills: email, database, Microsoft Office applications
• Flexibility to attend evening and weekend events or church services if required

Desirable

• Active member of a local church
• Experience delivering training or facilitating small groups
• Previous work in a faith-based charity or organisation
• Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work

What We Offer

• A supportive, faith-driven team environment
• Flexible working arrangements
• Opportunities to make a tangible impact in churches and communities across the UK
• Regular training and development opportunities
• 4 weeks holiday allowance, pro rata

How to Apply

To apply, please send your CV and a covering letter outlining your suitability for the role

Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year

Responsible to: Head of Helplines

Salary: Point 31-34 £34,016 - £36754  (a London Allowance of £3299 will be applied to employees who live in London)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week; Monday – Friday 9am – 5pm

Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

Closing date: 27th August 2025, 17:00

Interviews to take place: Week commencing 10th September 2025 (TBC). These will be held online via Teams link

About the role:

Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.

You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.

About you:

• An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
• An understanding of the help-seeking barriers for male victims of domestic abuse 
• An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships 
• Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment 
• A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth. 

How to apply 

You must download an application form from Respect's job page, and submit in word doc. format only, please. 

We have an exciting new opportunity for an Information Security and Compliance Manager to join our fantastic Service Delivery team at RBL.

This important and newly created role will see you take responsibility for developing, implementing, and maintaining security policies, procedures, and controls to protect the RBL data and systems and will lead on activities that assess, report and mitigate risk. You will play a pivotal role in the management and containment of security incidents, ensuring continuous improvement with RBLs security while raising awareness for staff, volunteer and member communities.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Technology Operations and Security, key responsibilities will include:

- Lead on activities that assess, report and mitigate risk, with the focus being to protect the confidentiality, integrity, and availability of RBL’s information assets
- Take responsibility for RBLs information and data protection policies, practices and settings
- Lead on the design and implementation of robust processes for reviewing & addressing the data security posture of third-party suppliers
- Develop RBL’s policies and procedures in accordance with industry regulations and standards such as Data Protection Act 2018, PCI-DSS, and ISO27001
- Implement and oversee security awareness training initiatives to ensure adherence to the organisation’s security protocols

You will be an expert in your field with significant experience in security and compliance management, comfortable with the management and complexity of information security. As a new role, you will be adaptable to change and happy to lead the direction of the post with strong communication skills and the ability to explain technical solutions to a non technical audience.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings) specifically to London, Haig House office.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Agency Framework Manager (Marketing and Communications)
Reference: JUL20254891
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

At the RSPB our mission is a big one and we have an ambitious strategy to tackle the nature and climate crisis. We cannot deliver the impact we need with our internal resources alone and require smart, effective use of trusted suppliers to deliver our communications, marketing, fundraising and campaigning activities. As the Agency Framework Manager, you will be responsible for designing, implementing and managing our first procurement framework for agencies, consultants and freelancers, with a remit to maximise value for money, minimise internal transaction costs and deliver maximum impact for the RSPB.

Reporting into the Head of Planning & Delivery, you will also have a dotted line into one of our Senior Programme Managers. You will collaborate with Procurement colleagues, as well as key stakeholders across our HQ and Country teams, to initially focus on the setting up and establishment of the Agency Framework.

You will then transition into the management and implementation of the Framework, acting as support and consultant to the organisation to ensure our ways of working with external partners are appropriate and robust.

This is an important role which needs to embed itself across the organisation and be recognised as the main contact for all marketing and communications agency use. We’re looking for someone who is skilled at navigating internal cultures, comfortable making decisions and having sometimes difficult conversations with both internal and external parties, and able to communicate effectively at all levels.

Key activities will include:

• Design, implement and manage an agency framework for all comms, marketing, fundraising, and campaigning agency spend in line with central procurement processes and policies.
• Work collaboratively with the Procurement team on the tendering process for the creation of the agency framework, working with subject matter experts to ensure we have the right suppliers to meet the needs of the organisation.
• Develop user friendly templates and documentation to make the process of engaging an agency as clear and simple as possible.
• Provide support and guidance for internal teams with the creation of effective briefs, making sure the information we’re providing to agencies is appropriate.
• Provide support and guidance for internal teams during the ‘call off’ process for individual pieces of work, helping to navigate conversations and identify solutions/next steps.
• Provide ongoing supplier management, conducting regular reviews with suppliers and internal teams. Putting in place relevant recommendations to ensure all parties are getting maximum benefit.
• Act as the main point of escalation for agencies and internal key stakeholders, working quickly to resolve any issues and find solutions. 
• Have oversight of agency spend across the organisation. Ensure agreed spend has gone through the appropriate prioritisation frameworks, that budgets are appropriate and that we are getting best value for money.
• Provide reports and analysis to senior leaders on the efficacy of our external agency relationships and contribution towards strategy.

Essential skills, knowledge and experience:

• Demonstrable understanding and experience of supplier management and procurement best practice.
• Demonstrable experience of working with third parties to deliver impactful and cost-effective communications, marketing and campaigning activity.
• Understanding of content, design and creative delivery processes and skill sets.
• Understanding of multiple disciplines within a large charity or complex organisation, for example Brand, Fundraising, Campaigning etc
• Excellent interpersonal skills - building strong relationships with internal and external stakeholders.
• Ability to negotiate and influence to secure positive outcomes for the RSPB. Confident in being able to challenge where necessary and ensure we are getting best value for money.
• Strong written and verbal communication to be able to communicate requirements, expectations and changes in an efficient and effective manner.
• Cost and budget management.

Desirable skills, knowledge and experience:

• An understanding of Project Management frameworks and processes

Closing date: 23:59, Friday, 22nd August 2025
We are looking to conduct interviews for this position from 8th September 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa (50% of each community) over the next 12 months.

We are recruiting a Cantonese speaking Team Manager to join the STEP team delivering this new programme. You will oversee a team of Employment Advisors who provide remote support to participants, assisting them in accessing job opportunities, education and training.  

You will be responsible for providing effective leadership, guidance and support to the Employment Advisors, monitoring and managing their workflow and providing coaching and mentoring to enhance their performance. Your responsibilities will also include quality assurance of STEP programme delivery, monitoring and reporting programme outcomes and compiling and analysing data on the effectiveness of the team’s interventions and activities.  

About you

We are looking for candidates who have:

• Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
• Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training.
• Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders.
• Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively.
• Experience in outcome monitoring, data analysis, and reporting.
• Advanced level of English
• Competency in Cantonese

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 28th August.

Expected start date will be 9th October 2025.

Lead transformative organising programmes with communities across the UK to build power and win change.

About the role

This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.

Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.

This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.

About us

Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.

Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.

Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.

Key responsibilities

Training and development

• Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.

• Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.

• Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.

Community building and partnerships

• Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.

• Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.

• Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.

Team leadership

• Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.

• Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.

• Collaborate with team members to improve internal systems, document learning, and refine training practices.

Fundraising and sustainability

• Raise at least £60,000 through partner projects, funding bids, and membership dues to ensure financial sustainability.

• Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.

• Represent Act Build Change in networks and at events within the broader social justice ecosystem.

What we’re looking for

Essential experience and skills

• Professional with management experience in the charity, social justice, or non-profit sectors.

• Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.

• Experience in community organising, including engaging local communities and developing impactful campaigns.

• Experience in designing, delivering, and evaluating high-quality training programmes.

• Experience in fundraising and financial management.

• Comfortable using digital tools and platforms.

Desirable experience and skills

• Experience of using coaching and/or collective care methods in organising and management contexts.

• Lived experience aligned with the communities we work alongside.

• Lives outside of London.

Personal qualities

• You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.

• You understand social justice movements, community organising methodologies, and power building initiatives.

• You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.

• You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.

• You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.

• You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.

• You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.

• You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).

What we offer

Salary and benefits

• £45,000-£51,500 salary, depending on experience.

• Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).

• Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.

• Pension scheme and enhanced parental leave and sick pay.

Working arrangements

• Fully remote working (must be within 4 hours of central London).

• Access to office space in London when needed.

• Co-working space expenses available for those based outside London.

• Occasional travel to London may be required (up to twice a month), with expenses covered.

• Team away days around the UK (up to four times a year), with expenses covered.

• Full equipment and tech support provided.

Growth and impact

• Direct contribution to building people's power and making positive social change.

• Collaborative, mission-driven work environment with impact across the UK.

• Professional development opportunities including training and events (assessed on an individual basis).

• Clear growth pathway in an expanding team.

How to apply

Please note:

• This role is for UK-based candidates who have the right to work in the UK.

• Applicants that do not follow the instructions below may not be considered.

• Due to the volume of applications we may not be able to respond to everyone.

What to send

• Your CV (PDF, max. two pages).

• A supporting statement answering the questions below (PDF, max. 500 words per question).

• Both documents attached to your email and a mention of where you found this role.

Questions to address

• Why Act Build Change?

• Tell us about a team you have organised – what action did they take and why did it matter?

• Describe a training you delivered – what was its impact?

Next steps

• Email your application by Tue 26 Aug 2025 at 23:59.

• First round interviews will begin the week of 15 Sep 2025.

• The role will start from Nov 2025.

We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.

Salary: Up to £40,000 per annum (dependent on experience)

Location: Remote

Contract: Permanent, Full Time

Responsible to: Chief Executive Officer (CEO)

Responsible for: Overseeing and managing the Fundraising Department (including the recruitment and organisation of volunteers)

Purpose of the Role: To develop and implement effective fundraising strategies that secure vital resources for IAC UK’s charitable initiatives.

About Us

IAC is a rapidly growing charity that empowers communities worldwide through compassionate support, advocacy, and practical assistance. With a core focus on helping orphans and widows in affected regions, we address urgent needs and help build sustainable futures. Thanks to our established presence in the UK, US, and Türkiye, we deliver impactful aid wherever it’s needed most.
 

Key Responsibilities

1. Fundraising Strategy & Planning
   • Develop, implement, and refine a multi-year fundraising strategy aligned with IAC UK’s mission and objectives.
   • Identify and explore new income streams to expand funding sources and diversify revenue.
      
2. Donor Relationship Management
   • Cultivate existing donor relationships and establish new donor networks to increase long-term engagement and support.
   • Create compelling cases for support, proposals, and campaigns that reflect IAC UK’s values and impact.
      
3. Volunteer Recruitment & Coordination
   • Oversee the recruitment, training, and retention of volunteers to support all fundraising activities.
   • Develop volunteer engagement initiatives, ensuring volunteers are well-supported and recognized for their contributions.
      
4. Event & Campaign Management
   • Plan and execute a variety of fundraising events, online campaigns, and community initiatives, ensuring they are delivered on time and within budget.
   • Manage event logistics, supplier negotiations, and campaign communications to maximize awareness and financial return.
      
5. Budget & Financial Oversight
   • Prepare and manage the fundraising budget, monitoring income targets and expenditure.
   • Compile regular progress reports for senior leadership and trustees, highlighting achievements, challenges, and recommendations.
      
6. Compliance & Governance
   • Ensure that all fundraising activities comply with UK regulations, GDPR requirements, and the Code of Fundraising Practice.
   • Maintain accurate records and documentation to enable transparent reporting and auditing.
      
7. Team Leadership & Collaboration
   • Lead, mentor, and motivate a small fundraising team, setting clear objectives and managing performance.
   • Collaborate with other departments (Marketing, Events, Finance) to integrate fundraising efforts into the wider organisational strategy.

Qualifications & Requirements

• Demonstrable experience (3+ years) in a fundraising or development role within the charity or not-for-profit sector.
• Proven success in securing grants, major gifts, or corporate sponsorships, with a track record of meeting or exceeding income targets.
• Exceptional communication and interpersonal skills, with the ability to cultivate relationships with a diverse range of stakeholders.
• Excellent project management and organisational skills, able to manage multiple campaigns and deadlines effectively.
• Highly motivated and proactive, with a genuine passion for social impact and community development.
• Collaborative and supportive leadership style, fostering a positive, inclusive team culture.
• Adaptable, innovative problem-solver with a drive for continuous improvement.

Compensation & Benefits

• Competitive Salary: £35,000 – £40,000 per annum (dependent on experience).
• Performance Bonus: Competitive bonus structure tied to fundraising milestones.
• Remote Working: Flexible, home-based role.
• Generous Holiday Allowance: 28 days of annual leave (including bank holidays).
• Inclusive Culture: A supportive and inclusive workplace that values diversity and encourages new ideas and innovation.

Note: Travel for in-person meetings may be required.

How to Apply

Please submit your CV and a cover letter (optional) detailing your relevant experience, achievements, and motivation for joining IAC UK. 

IAC UK is an equal opportunities employer and encourages applications from candidates of all backgrounds and experiences.