Press officer jobs

Job Title: Deputy Helpline Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £43,627.32 per annum (Inclusive of £3000 per annum London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota.

This is your opportunity to join Refuge as a Deputy Helpline Manager, to lead, plan and deliver this incredible service to ensure that it supports as many women as possible in line with Refuge’s strategic vision.

Refuge’s National Domestic Abuse Helpline provides a first point of contact and a national gateway to services across the UK for women fleeing domestic violence and other forms of violence and abuse. The helpline will be handling 144,000 calls per year, and is constantly developing and expanding the ways that women can safety reach out for support exploring technological innovation. It offers a gateway for women and children experiencing domestic abuse by providing support, signposting, referrals and information about the services available to them.

The Deputy Helpline Manager will be working as part of a management team, leading, planning and delivering the service to ensure that it supports as many women as possible in line with Refuge’s strategic vision. They will be directly responsible for a large team of helpline staff and sessional workers and will work alongside the Volunteer Coordinators to support with the recruitment, training, induction and development of a large volunteer team.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 14 July 2025

Interview Date: Week commencing 21 July 2025

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

The role is a full time and permanent contract. This role is based at our UCL East campus with occasional working at Canary Wharf when required with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible. 

We are looking for a School of Management Coordinator to drive student engagement and community enhancement at our expanding Canary Wharf Campus.
 

The post-holder will coordinate union-led activity at the SoM in Canary Wharf, supporting other departments in the activity they run and running engaging and relevant activities for SoM students. The post-holder will also support the UCL East Manager in undertaking continual research into activities and tracking engagement with activities on the campus.

Do you have experience in creating and supporting student communities? Do you enjoy running fun events for students and creating an exceptional experience for them? If the answer is yes, then we want to hear from you!

Our ideal candidate will have some event-management experience, excellent communication capabilities and should be comfortable and experienced in engaging with students.

At Samaritans, we’re dedicated to reducing suicide and supporting those who need us most. We’re looking for a motivated Trust and Statutory Fundraiser to join our team and play a crucial role in securing funding to deliver life-saving services.

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• £35,000 - £38,000 per annum (full time) 

• Full time or part time hours considered (full hours is 35 hours per week)

• Permanent contract

• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. 

• The team currently works from the Ewell office one day a week (Tuesdays). 

• We are passionate about flexible working, talk to us about your preferences.

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Why Join Us?

• Be part of a supportive, ambitious, and collaborative fundraising team.

• Help secure significant grants to deliver impactful programmes.

• Enjoy a flexible, hybrid working environment.

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About the Role

As our Trust and Statutory Fundraiser, you’ll lead our statutory fundraising programme, focusing on government funding and the lottery, while also supporting large trust funding applications. Your responsibilities will include:

• Managing a portfolio of funders and overseeing grant management.

• Researching and developing statutory funding sources.

• Crafting compelling cases for support to secure winning bids.

• Building relationships with funders and internal teams.

• Collaborating on impactful projects and providing timely, high-quality reporting.

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A large part of this role is leading on our funding for work in prisons, managing a portfolio of over £1,000,000 across the UK and Ireland.

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What We’re Looking For

• Proven experience securing 5- and 6-figure grants through compelling applications.

• Excellent communication and storytelling skills.

• Strong organisational and project management abilities.

• A solid understanding of bid processes and statutory funding.

• The ability to create and manage budgets with attention to detail.

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If you’re an entrepreneurial thinker with a passion for delivering meaningful social impact, with strong project management skills, we’d love to hear from you.

Why Samaritans?

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We value diversity and inclusion and are committed to supporting our employees to thrive. By joining us, you’ll be making a real difference in the lives of others while developing your skills in a positive and forward-thinking environment.

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Working at Samaritans

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

Being Inclusive

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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We’re committed to equity, diversity and inclusion and warmly welcome applications from people of all backgrounds and lived experiences. Samaritans is a place where your voice matters. We also recognise the value that people with lived experience bring to our work.

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Application 

If this sounds like the opportunity for you, please upload your CV and answer some application questions.  Applications close at 9 am on 7 July, with video interviews taking place after 14 July. 

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Application Questions include;

1. Tell us about your experience and track record in securing five and six-figure gifts from Trusts and Statutory funders? Please provide some examples. 250 words max

2. What interests you about Samaritans and the cause? What do you think makes us compelling to a funder? 250 words max

3. Tell us about your experience and skills in project management, managing stakeholders and strong organisation?  250 words max

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We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Apply now and help us create a future where fewer people die by suicide now and help us continue to be there for people when it matters most.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

We are seeking a forward-thinking Business Communications & Marketing Manager to lead our strategic business communications and marketing initiatives with a clear focus on emerging technologies and AI. Working within a small, dynamic team, the Business Services Communications and Marketing Manager will play a pivotal role in creating and managing engaging, compelling, high impact communications across digital and print platforms to support critical growth. The postholder will need to remain adaptive to fast-paced tech advancements, whilst aligning tightly with the charity’s innovation-driven mission. 

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 20 July 2025.

Interviews will likely be held during the weeks of 4 and 11 August 2025.

We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

BACKGROUND

Ashiana is a ‘by and for’ women's led BME VAWG service with 30 years’ experience in delivering a holistic range of specialist services to South Asian, Turkish and Middle Eastern women affected by VAWG.

OUR SERVICES

Ashiana runs three refuges with a total of 29 bedspaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG, enabling them to make informed decisions and exit violent relationships. We provide a legal service supporting women with no recourse to public funds to help resolve their immigration status.

Counselling is offered for women and girls affected by VAWG. The counselling service works from an integrative stance, with the focus of providing a holistic service whereby we also work alongside other services and provide specialist domestic violence group work. The emphasis of therapeutic work with our clients is from a trauma informed model.

We also deliver an education programme for young people in secondary schools in East London aimed at preventing domestic violence and enabling young people experiencing domestic violence to access appropriate services. The prevention service includes delivering a whole school approach in schools to young people as well as group work to women and girls across North East London boroughs as well as community engagement activities and delivery. We deliver a range of awareness raising workshops for young people in the community and training on domestic violence for professionals in the voluntary and statutory sector.

PRIMARY TASK

The post is instrumental in overseeing the delivery of a comprehensive package of services and care for women in our refuges. To provide a safe environment and a service that is appropriate to the needs of young BME women particularly those from South Asian, Turkish and Middle Eastern communities and to support ex-clients following resettlement.

The post holder will have a caseload of clients and be responsible for providing advice, advocacy, casework and support to women and girls, advocating on behalf of these women and making others aware of their particular needs. The post-holder is required to demonstrate sensitivity and an awareness of the culture and needs of  minoritised communities in all aspects of their duties and responsibilities.

Please see the attached the full job description

Job Title: Floating Support Worker

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement

Contract type: Full Time, Fixed Term Contract (Until March 2026 with possibility extension of contract dependent on funding)

Hours: 37.5 hour per week

We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.

You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of  domestic abuse survivors, to embed best practice across our communities.

You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.

Successful applicants will be expected to work within Refuge’s Values and Behaviors Framework and demonstrate these in their everyday work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 11 July 2025

Interview Date: 21 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Job Title: Helpline Contact Centre Manager

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full time, Permanent 

Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.

The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.

As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 8 July 2025

Interview Date: 15 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £25,857.12 per annum
Contract type: Full Time, Permanent

Hours: 37.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 14 July 2025

Interview Date: 23 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance 
Contract type: Part Time, Permanent 

Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover. 

This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.

The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 7 July 2025

Interview Date: 16 and 17 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development. 

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.