Prison volunteer roles

St Giles Trust is seeking passionate, committed individuals to join us as a Trustee on our Board of Trustees. As we continue to grow and evolve, we are looking for trustees who bring fresh perspectives, lived experience, and specialist expertise to help guide our strategic direction and strengthen our governance.

About Us

St Giles Trust is an award winning, national charity working to empower people facing adversity. We believe in second chances, equity, and the power of lived experience. Our work spans criminal justice, poverty, exploitation, and violence—supporting people to build better futures.

Who We’re Looking For

We are particularly keen to hear from individuals with experience in one or more of the following areas:

• Human Resources / Organisational Development

• Senior Organisational Leadership

• Criminal Justice System

• Poverty, Exploitation & Violence

• Lived Experience

We welcome applications from people of the global majority (Black, Brown, Multi-heritage), those who identify as disabled, neurodiverse, or who face social barriers. We value the empowering impact of diverse thought and lived experience.

What You’ll Do

As a trustee, you will:

• Attend quarterly board meetings and contribute to strategic decision-making.

• Champion our mission and values.

• Provide insight and challenge to help us grow sustainably and inclusively.

• Support our visibility and credibility with funders and stakeholders.

Key Dates

• Application Deadline: 9.00am, Monday 29 September 2025

• Interviews: Week commencing 13 October 2025

• Meet the Executive Team: Week commencing 20 October 2025

How to Apply

Please send a covering letter (max 1 page) and CV (max 3 pages) outlining how you meet the requirements via the apply button. For full information see our Trustee Information Pack attached. 

Provide holistic end-of-life care to people who are suffering of a terminal illness, under the direction of the Palliative Care Nurse Team Leader. By caring for those often isolated, hopeless, and fearful, this position is a living example of God’s love and compassion for the weak, lonely, and marginalised members of society. This position works primarily off-ship; hot and dusty or wet (depending on season) conditions can be expected. Visiting people in their house requires cultural sensitivity.

What You Will Contribute

• Support terminally ill patients and their family members through the grieving process, preparing them for death

• Train and assist family members with wound care for the afflicted person

• Share basic health principles with terminally ill patients and family members in order to improve their health

• Encourage the use of local, affordable materials for wound care and locally available analgesia

• Encourage the family to find ways to be self-supporting and teach them about planning for the future

• Assist in reaching out to local healthcare professionals who care for palliative patients, build meaningful relationships, assess their practical and intellectual needs and assist them in sustainable and culturally appropriate ways, through mentoring and teaching

NEUROMANCERS CIC is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

We are looking for volunteers who can dedicate their much-valued time and passion as Media & Admin Coordinators. We are a digitally-based, national organisation so all volunteering will be remote. 

Our Media & Admin Coordinators will support us behind-the-scenes, working both independently and collaboratively. Your main responsibilities will be writing and designing social media posts and newsletters to entertain and inform our community.

If you love creating digital content, are chronically online, and passionate about neurodivergent liberation, this may be the role for you!

Commitment: Minimum six months. Role can be renewed every six months. 

Hours: Approximately 3hrs per week, flexible to your availability. Our volunteer responsibilities are shared between multiple people. 

Tasks: We are a digitally-based, national organisation so all volunteering will be remote. You will be expected to attend monthly meetings and meet deadlines. Most tasks will be done in your own time. 

Criteria: We hope that all applicants have experience relevant to the role of interest. If not, please ensure you clearly outline how you could fulfil the role in your application.

Alongside this, applicants will be...

• Self-identified as neurodivergent+
• Organised, responsible, and reliable communicators
• Able to navigate technology such as email, design templates, or web meetings 
• Aligned with NEUROMANCERS values
• Based in the UK with access to a quiet working space
• Knowledgable about non-clinical peer support practices, Disability Justice, prison, police, and psychiatric abolition and the neurodivergent paradigm
• Committed to anti-racism, LGBTQ+ rights, anti-speciesism, anti-ableism, and total liberation for all

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Our volunteer Learning Hosts support the work of the Learning and Engagement team, ensuring school visits to the RAF Museum run smoothly and enjoyably for students and teachers alike.

Every year RAF Museum welcomes over 40,000 students at our London site in Hendon. The Learning and Engagement team host self-guided and structured school visits as well as various learning events during school holidays. Our Volunteer Learning Hosts help us to engage and inspire young visitors with RAF stories and ensure that their visit is unforgettable.

What will I be doing?

You will be assisting the Learning and Engagement team to

• Meet school groups on arrival, and provide itinerary and site orientation,

• Be a point of contact for teachers and adult helpers throughout the visit,

• Ensure the smooth passage of school groups around the Museum,

• Set-up, restock and pack-down activities

• Deliver object-handling encounters

• Present a positive image of the Museum and team to all visitors

• Support the Museum in its commitment to safeguarding children.

 This role is perfect for you if you are…

• Welcoming and friendly

• Calm under pressure and able to react quickly and appropriately

• Confident working with large groups and a range of ages

• A good communicator with all ages (children and adults)

• Reliable, organised and an accurate timekeeper

• Comfortable working in all weather conditions

• Able to be active for several hours and to move at speed

• Willing and able to follow instructions.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode. 

Main Tasks/ Responsibilities/ Activities

To support early years sessions for families with children aged 0–5, including those with SEND and emerging needs, by promoting engagement and child development through group activities.

Key Responsibilities:

· Welcome and engage families in a warm, friendly manner

· Support the delivery of structured and free-play indoor and outdoor activities

· Encourage participation and interaction between parents/carers and children

· Promote children’s development through praise and positive reinforcement

· Work collaboratively with staff to support inclusive practice

Skills / Abilities / Experience / Qualities

· Enjoy working with children and families.

· Interest in child development

· Warm, approachable, and good at communicating with people of all ages.

· Reliable, punctual, and able to work well in a team.

· Respectful, inclusive, and sensitive to the needs of diverse families.

· Able to follow guidance and instructions from session leads

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

· Undergo enhanced DBS check

· X2 References required

· Undertake additional training as and when required

· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Love Christmas and want to support those who need it most? Join our Festival of Trees Volunteer team!

What are we looking for?

We are looking for enthusiastic and well-connected individuals to support our annual Festival of Trees event in a Sponsor Liaison Volunteer role. Christmas is a crucial time of year for us at the NSPCC and this event is a magical way to bring people together, promote the importance of the work that we do and of course raise vital funds for those who are supported by the NSPCC.

What will you be doing?

We are recruiting for individuals to take on a role of: liaising with potential sponsors to bring them on board, maintaining relationships with existing sponsors to ensure continued support, using personal/community connections to secure new sponsors and communicating with supporters. We would also love it if you could assist with general event logistics such as decorating and setting up/tidying materials and equipment.

How regular is the volunteering?

This is a flexible volunteer role that can easily fit around you and your schedule. The work for this role will be done in the months leading up to Christmas, and although there is no specific time commitment, there will be a requirement to contact sponsors during their opening hours, so it is important that some of your availability is during typical working hours. We can work with you to find times that suit you and your lifestyle!

What will you get from the role?

You will be playing a key role in helping to protect children and support families during the festive season. This is a rewarding opportunity to give back, meet like-minded people, and enjoy the Christmas spirit, all while making a real impact! We will support you with advice, skills and tools to help you spread the word of the NSPCC and you will also have the opportunity to grow your skills when it comes to communication, fundraising and building relationships.

Who is right for the role?

We are looking for individuals who are:

• Passionate about the work of the NSPCC
• Enthusiastic and personable
• Organised, proactive and comfortable working independently and as part of a team
• Excellent communicators who are able to represent the NSPCC warmly and professionally
• Well-connected within their local area
• Lovers of Christmas!

Think you could be a good fit? We'd love to hear from you!

Volunteering today will allow you to join us in making a difference and fighting for every childhood. Let's make Christmas truly special – together.

We are currently unable to accept applications from under 18's to this role

Make a real difference to children in Wales with a life-shortening condition by becoming a Fundraising Volunteer today!

We’re on the lookout for a friendly and reliable volunteer to join our dynamic People Services Team as a Systems Administration Volunteer.

This role will be based at our main Head Office in Sully, assisting the People Services Team with a variety of both systems-based and general administration duties.

The People Services Department is made up of 3 functions: HR, Learning and Development and the Volunteering Team. This opportunity would suit someone who has previous office-based experience.

Considerations:

Location: Ty Hafan, Hayes Road, Sully, CF64 5XX (Head Office) 

Age requirement: 18+ 

Schedule: Flexible between 9am-5pm, Weekdays

Background checks: 2 references and a Basic DBS check 

A good level of IT skills is required for this role, as well as any prior experience of HR systems. An understanding of GDPR is also welcome, however, training will be provided.

We welcome applications from individuals with disabilities. Please let us know if you require any reasonable adjustments during the informal chat for this role.

Activities include: 

• Updating HR systems – including our dual HR/Payroll system, recruitment system and Benefits platform

• Updating employee electronic files

• Updating/amending spread sheets and other information in Excel

• Data input

• Photocopying/filing

• Other ad-hoc administration tasks

Training you will receive:

You will be fully briefed by the Tŷ Hafan team and a full induction will be provided to include:

• Mandatory e-learning to include Safeguarding, Data Protection, Keeping Yourself Safe and Looking After Others

• In-person training to include GDPR

• Ad-hoc role specific training as required – including training on all relevant HR systems.

• All volunteers must complete their mandatory training to continue in their role.

The benefits of joining our People Services team:

• Meet New People and expand your social circle

• Experience the satisfaction of contributing to a meaningful cause

• Enhance your communication skills

• Gain a professional reference after 3 months

• Challenge yourself, gain new experiences, and receive valuable feedback and recognition for your efforts

• Enjoy yourself, feel good about helping others, and make everyday rewarding!

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.  

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.  

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract. 

Do you live in Wales and want to gain valuable skills, have new experiences, and support vulnerable people? 

We are offering 1 young person aged 18-25 the opportunity to volunteer for up to 11 months with the French Red Cross (Croix Rouge) in Montrouge. The programme will run from September 2025 – August 2026 (subject to visas). 

You will join the head office communication department of Croix-Rouge insertion, a programme funded by the French Red Cross that enables destitute young people, homeless people and long-term jobseekers to re-connect to the labour market, through civic participation. An intermediate to fluent level of written and spoken French is essential for this role and you will have the opportunity to further develop your written skills in French and gain experience in communicating across a range of channels, as well as developing your conversational French through lessons provided by Croix Rouge. 

On your arrival in France, you will take part in a 3 days on-arrival seminar in Paris, where you will get to know your national coordinators and other European volunteers. You will also have the opportunity to discover the beautiful city of Paris before leaving for your placement role! Your role involves volunteering for a maximum of 35 hours per week, including French lessons and a personal project. 

This is a great opportunity to get involved in key projects and find out what you are interested in. The main thing we want to see is your motivation for this placement! 

Typical tasks may involve: 

• Activities at Headquarters: 

• Manage and update the association's web pages and social media accounts (including SEO improvements) 

• Create, update, and adapt various materials (posters, flyers, brochures, catalogues, activity reports, videos, presentations, etc.) 

• Monitor and share news related to Croix-Rouge insertion activities 

• Participate in the organisation of national events (General Assembly, seminars, partner meetings, etc.) 

• Support the creation of Activity Reports and ensure deadlines are met 

• Contribute to discussions and working groups to deepen the Croix-Rouge insertion project and improve communication practices 

• Provide logistical support for organising the General Assembly 

• Facilitate the flow of information between headquarters and the local offices 

• Activities on the Ground (Croix-Rouge Insertion Local Agencies - Bondy and Bobigny): 

• Assist the agencies in the development, daily operations, or sustainability of their actions related to Access to Rights, Prison-Justice, Mobility, Digital Inclusion, and Basic Skills for RSA beneficiaries 

• Support the sharing and learning of skills between teams to fully experience the support process, especially in the development of theatre improvisation workshops for beneficiaries 

• Assist in communicating on the ground to change the perception of the public interest, which is still often stigmatised in priority urban areas 

We’re looking for the following qualities: 

• Someone sensitive to the association's social and environmental dimension 

• Strong organisational skills and attention to detail 

• Creative with good interpersonal skills

• Interest in office automation tools, graphic design software and animation tools (Adobe Suite, Canva, etc.) 

• Interest in digital media (social networks) 

• Ability to analyse, summarise and write in French

Please note that only young people based in Wales can apply for this role. This role requires someone with intermediate to fluent levels of spoken and written French. Interviews will take place online with shortlisted candidates. 

We are keen to hear from individuals especially those who do not normally get the chance to volunteer overseas, who are passionate and motivated about working in the humanitarian sector and international volunteering but who also understand that these types of placements require adaptability and resilience. We are especially interested in applications from those who are from low socio-economic backgrounds, are carers or are care experienced, have accessed free school meals, are refugees or asylum seekers and those with disabilities or additional needs. 

Organisation Overview

Clean Break provides Theatre and writing based opportunities, including workshops from our studios in Kentish Town NW5 for women who have lived experience through the Criminal Justice System or women at risk of offending with drug/alcohol and/or mental health needs. We are a trauma informed centre, we work in a safe, women-only environment, creating opportunities for women to develop personal, social, artistic and professional skills.

Directions

Buses: 46, 88, 134, 214, 393
Tube: Kentish Town (Northern Line)
Overground: Kentish Town West

Role Title

Young Company Volunteer

Responsible to

Participation Manager and Volunteering Manager 

Purpose/Summary of role

We are looking for two enthusiastic volunteers to be a part of the Young Company programme.  To support the development, confidence, and wellbeing of young women aged 18-25 through engaging group activities, acting, drama, rehearsals, theatre skills training and a safe, inclusive environment.                                                                                     This role is a one-yearplacement. October 2025- July 2026

Description of tasks

Key Responsibilities:

• · Build positive working relationships with young people
• · Assist with the lead facilitator(s) workshops, group games, or discussions
• · Provide a listening ear and positive encouragement
• · Ensure safeguarding policies are followed at all times
• · Assist fellow volunteer and lead facilitator(s) with setup and tidying of the space
•          Encourage young people’s participation and creativity

Time Commitment

Acting, drama and theatre skills training

These sessions will be delivered by our, Drama School partners and Clean Break Artists. The Young Company Support Worker will be on hand for any support needs outside of the space.

Autumn Season (October – December 2025)

Start: Wednesday 8th October 2025

Season Break (no sessions) – W/C October 27th

Resume: Wednesday 5th November 2025

End: Wednesday 16th December 2025

11.00am – 4.00pm

Spring Season (January – April 2026)

Start: Wednesday 21st January 2026

Season Break (no sessions) – W/C February 16th

Resume: Wednesday 25th February 2026

End: Wednesday 23rd March 2026

11.00am-4.00pm

Summer Season (April – July 2026)

The Company will rehearse and perform a short play by Emma Dennis Edwards, commissioned playwright for the Young Company. The play will be directed by Clean Break’s Associate Artistic Director and will be produced at a London venue, for audiences of loved ones, peers and public.

The Young Company will then enter a longer rehearsal period; these will be full and longer days of 10am-6pm:

•   Tuesday April 27th
•     Wednesday April 28th
•     Thursday April 29th
•     Tuesday May 5th
•      Wednesday May 6th
•      Thursday May 7th
•      Monday May 11th
•      Tuesday May 12th
•      Wednesday May 13th
•      Thursday May 14th
•      Monday May 18th
•      Tuesday May 19th
•      Wednesday May 20th
•     Thursday May 21st
•     Friday May 22nd

Season Break (no rehearsals) – W/C May 25th

Tech & Dress Rehearsals, these days will be longer and may run into the evening (exact timings TBC)

•   Monday June 1st
•   Tuesday June 2nd

Performance Dates, again these will be long days and late evenings to accommodate matinee and evening performances (exact performance times TBC)

• Wednesday June 3rd
•    Thursday June 4th
•   Friday June 5th
•   Saturday June 6th

After the Production is completed, Clean Break “Next Steps”, and this will include Tuesdays and Wednesdays both 11am-4pm. During “Nex Steps” we will also be visiting our Drama School partners for Tours of the schools and information sessions on making applications to their courses.

•    Tuesday 9th & Wednesday 10th June
•     Tuesday 16th & Wednesday 17th June
•   Tuesday 23rd & Wednesday 24th June
•     Tuesday 30th June & Wednesday 1st July
•     Tuesday 7th & Wednesday 8th July
•   Tuesday 14th & Wednesday 15th July

The programme will end with a Graduation Ceremony on Friday July 17th, timings and location to be confirmed.

Skills and Qualifications

•      Some experience working with vulnerable young people who have been through the Criminal Justice                System or at risk of offending
•     Desirable that candidate is locally based
•       Friendly, approachable, and good with young people
•       Reliable responsible and efficient
•       Good listening and communication skills
•     Open-minded and non-judgmental
•     Some experience in youth work
•     Able to take initiative

Disabled Access

Yes – Wheelchair accessible

Training and Induction

• · Building health and safety induction
• · Safeguarding
• · Leading with Kindness (Trauma Informed)

What you will gain

• · Valuable experience in youth work and community engagement
• · The chance to make a positive impact in young people’s lives
• · Skills in communication, teamwork, and leadership
• · Weekly briefing and debriefing
• · Opportunity to gain experience and references
•         Ongoing check-ins with Young Company Support Worker and Participation Manager 

Expenses

Yes – Travel and lunch we also provide free lunch

Recruitment Method

• CV, informal discussion, reference, trial period.
•   All volunteers must complete a DBS check / background check and attend safeguarding training.
•   We are committed to creating a safe, respectful, and inclusive environment.
•   The post is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1)

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per week. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No