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Top job
Closing in 7 days
Aga Khan Foundation (UK), Kings Cross (Hybrid)
£48,000 per year
Posted 1 day ago
Project for the Registration of Children as British Citizens, W6, London (On-site)
£32,000 - £36,000 per year
Posted 1 day ago
MS Society UK, N4, London (Hybrid)
Starting from £44,339 per annum, plus excellent benefits
Posted today
Railway Children (UK Programme), London (On-site)
£32,000 per year plus 10% London weighting
We believe in a world where no child ever has to live on the streets. Looking for a rewarding role where you can make a difference?
Posted 3 days ago
Lewisham Refugee and Migrant Network, London (Hybrid)
£45,397 per year
Posted 2 days ago Apply Now
Rainbow Trust Children's Charity, Remote
£45,000pa + Company Car and benefits (25 days annual leave and pension)
Posted 1 day ago Apply Now
Construction Youth Trust, London (Hybrid)
£50,000 - £60,000 per year
Posted 1 week ago
Rinova Limited, London (On-site)
£43,000 - £45,000 per year
Seeking a dynamic and experienced Delivery Manager and Funding Acquisition Lead
Posted 2 days ago Apply Now
Bank Workers Charity, London (Hybrid)
£35,790
Are you empathic and able to work calmly under pressure, with experience of supporting people who are vulnerable? Join our supportive team!
Posted 2 days ago
Homeless Link, City of London (Hybrid)
Full time hours £56,000 or £60,000 per year depending on location, part time applications will be considered.
Play a crucial role helping us to achieve our mission, by ensuring we have the resources to make the biggest impact on behalf of our members
Posted 1 day ago
Closing tomorrow
The Drinkaware Trust, London (Hybrid)
Up to £71,000 depending on experience
Posted 2 weeks ago Apply Now
Closing in 2 days
Age UK Wandsworth, Wandsworth (On-site)
£39,000 to £41,000 per annum (pro-rata if part-time), depending on experience
We are looking for an experienced and inspiring leader and adviser to lead our Information and Advice Service team.
Posted 3 days ago
Page 5 of 15
London, Greater London (Hybrid) 7.17 miles
£42,000 per year
Full-time
Permanent
Job description

About Us

The Advice Services Alliance (ASA) is the umbrella body for the not-for-profit social welfare advice sector in the UK. Our members include national organisations such as Citizens Advice, Age UK, Law Centres Network, Macmillan, and Shelter. Together, our network represents around 2,000 advice outlets across England and Wales.

We exist to champion access to justice by strengthening the advice sector. We do this by promoting collaboration, developing quality standards, influencing policy, and leading sector-wide projects that support the delivery of high-quality, accessible advice.

ASA also owns and manages the Advice Quality Standard (AQS), the only independently audited quality mark designed specifically for providers of generalist and specialist social welfare legal advice services.

We are entering an exciting new phase of strategic development, expanding our impact across the sector and working to ensure advice services are high-quality, sustainable, and accessible to those who need them most.

The Role

We are seeking a highly capable and motivated Deputy Director to lead our quality assurance work and play a central role in shaping and delivering cross-sector projects. You will oversee the management and strategic development of the Advice Quality Standard (AQS) and collaborate closely with the Director on broader organisational and policy initiatives.

You’ll represent ASA at external stakeholder meetings, manage contracts and project teams, and act as a senior leader within a small and dynamic team that is passionate about access to justice and social welfare.

Key Responsibilities

  • Lead on the delivery of the Advice Quality Standard, ensuring its integrity and independence as a sector-wide benchmark.

  • Manage and deliver strategic projects aligned with ASA’s business plan and broader goals.

  • Represent ASA at external meetings, consultations, and strategic discussions with stakeholders.

  • Line manage project staff and consultants, and oversee contract relationships with AQS licence holders.

  • Build and maintain strong relationships with key partners and funders, including government and regulatory bodies.

  • Identify opportunities for growth and development in ASA’s offer to the sector.

  • Support ASA’s communications strategy, including website, newsletters, and social media.

  • Stand in for the Director when required and contribute to the wider running of the organisation.

What We’re Looking For

We are looking for someone who is passionate about social justice and experienced in leading quality assurance or project delivery in a public or voluntary sector context.

Essential skills and experience include:

  • Commitment to the values of human rights, social justice, and access to justice.

  • Strong project management skills and experience delivering strategic outcomes.

  • Understanding of standards and quality assurance in service delivery.

  • Excellent communication and stakeholder engagement abilities.

  • Proven experience in managing people, partnerships, and budgets.

  • Ability to work flexibly, independently, and as part of a collaborative team.

Desirable experience includes:

  • Direct knowledge of the social welfare advice sector.

  • Experience managing quality assurance frameworks in public services.

  • Skills in fundraising, evaluation, or research.

Benefits

  • Salary: £42,000 per annum (inclusive)

  • Pension Contribution: 6% employer contribution

  • Annual Leave: 30 days + 8 statutory bank holidays

  • Flexible Working: Office space available in central London, with flexible hybrid arrangements

  • Professional Development: Opportunities for training and learning within a supportive environment

  • Impact: A unique opportunity to influence quality and standards across a critical sector

Application resources
Posted by
Advice Services Alliance View profile Organisation type Registered Charity
Posted on: 02 June 2025
Closing date: 23 June 2025 at 23:30
Tags: Advice / Information, Compliance / Quality, Human Rights, Justice

The client requests no contact from agencies or media sales.