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Grade: 1- Senior Leadership Team/Senior Specialist
Contract type: Permanent
Hours: Full time. 37.5 hours/week.
Responsible to: Deputy Director of Fundraising
Direct reports: Community & Events Manager, Retention Manager, Acquisition Manager, Legacy Marketing Manager, International Relationship Manager.
Location: HQ in Truro, Cornwall (Hybrid) or Remote (UK only)
Travel: Required to attend donor or team conferences/meetings up to 4 times a year. Travel to HQ in Truro, Cornwall, approx. 4 x per year.
Main role and responsibilities
As the driving force behind our UK public fundraising and international giving network— including our 13 incredible ShelterBox affiliates — this role represents a unique opportunity to shape and elevate our fundraising strategy. It's about inspiring leadership, strategic innovation, and maximising every opportunity to grow support for our work.
ShelterBox is entering an exciting phase of public fundraising investment. As we focus on improving our audience focus and scaling our evergreen acquisition, we need an agile, learning focused leader to head up this successful team. As Head of Supporter Engagement, you will lead the development and execution of our fundraising strategy across key disciplines, including Individual Giving (Retention and Acquisition), Legacies, Community Fundraising, and International Giving.
Through an audience-first mindset, optimised supporter journeys, and high-performing, integrated campaigns, you will drive growth in sustainable, unrestricted income. In moments of major disaster, you’ll maximise giving, ensuring our lifesaving aid gets to where it needs to be.
Reporting to the Deputy Director of Fundraising, this leadership role is pivotal to our success. You’ll be a key member of the ShelterBox senior leadership team, contributing not just to the FundComms directorate but to the wider organisation. With an innovative and collaborative mindset, and the ability to cultivate strong stakeholder relationships, you’ll unlock new opportunities and help take our impact to the next level.
Who are we looking for?
We need an inspiring leader with a proven track record in public fundraising. Someone who will thrive when shaping strategy, and who can collaborate to create brilliance and empower your teams to innovate.You will cultivate a high performing team through a period of change as we test and learn our way into a multi-channel multi-product portfolio, driven by a lifetime value methodology. Vitally, you will think as much of our donors as we do.
If you are a self-starter who thrives in a fast-paced environment, managing multiple deadlines while working closely with colleagues to achieve transformative outcomes, this is your chance to make a significant impact. Experience in a public fundraising leadership role within the charity sector is essential, along with a deep understanding of contemporary fundraising trends and how to apply them effectively.
Join an ambitious, supportive team dedicated to ensuring that no one goes without shelter after disaster.
Duties will include but not be limited to:
- Develop and implement an ambitious public fundraising strategy for UK audiences and lead our international giving strategy, in line with ShelterBox’s overarching objectives.
· Know your audience and your market. Drive income growth, retention, and acquisition through compelling campaigns and exceptional supporter journeys.
· Ensure a diverse and impactful portfolio of fundraising products, fostering innovation and optimisation.
· Oversee the rollout and optimisation of our Gifts in Wills strategy, embedding legacy giving as a fundamental part of our fundraising culture.
· Work collaboratively with the Digital Team to maximise digital channels for supporter engagement and acquisition, and scaling evergreen digital ad campaigns to boost income.
· Lead major disaster public fundraising appeals.
· Strengthen engagement and growth across our global affiliate network, and help shape the future of international giving.
· Work with the Community & Events Team to enhance our relationship-driven approach, building inspiring supporter journeys and compelling propositions, and maximising our work across Rotary Clubs and Districts.
· Partner with the Head of Fundraising Operations to identify system improvements that enhance our audience understanding to drive income growth and supporter experience.
· Use data and insights to drive strategic decision-making and performance optimisation.
· Work closely with the Head of Philanthropy & Partnerships to identify opportunities to collaborate and to feed a pipeline of high-level support.
· Lead and inspire a talented team, setting clear objectives and fostering a culture of excellence.
· Manage financial processes, budgeting, and reporting with precision and accountability.
· Represent ShelterBox as required and always work in line with our aims and values.
· Adapt to major disaster situations, occasionally working evenings and weekends at short notice.
· Other duties as may be assigned by your line management.
Interviews are due to commence from 14th May on Teams.
The client requests no contact from agencies or media sales.
Contract: Full-time 37.5 hours, Permanent
Salary: £55,000 – £60,000 (depending on experience)
Reports to: CEO
Work base: Home-based within UK
About Veganuary
Be part of a small, but dynamic organisation that makes headlines in January and throughout the year!
Veganuary is an international non-profit organisation that encourages people worldwide to try vegan in January and beyond. Veganuary’s popular cultural appeal, along with our positive and non-judgemental approach to veganism, is making a measurable difference for animals and the planet. We proactively support people and businesses alike to explore the diverse world of plant-based foods and the benefits they bring.
Millions of people – from nearly every country in the world - have taken part in Veganuary since our launch in 2014, and thousands of new vegan products and dishes have been added to shop shelves and restaurant menus worldwide. This is a very exciting time to join our international team of talented, valued and committed people who enjoy their ability to collaboratively contribute to this amazing cause.
Role Description
We are seeking an experienced Director to lead the growth and development of the Veganuary campaign in the UK.
You will increase the reach of the well-established Veganuary brand in the UK, foster relationships with businesses, media, influencers, and other organisations, and lead a small team in driving corporate activity and increasing participation. You’ll be a driven campaigner, well-versed with advocacy movements, and a natural networker with a skill for proactively identifying opportunities for making connections and increasing impact.
For more information and to apply, please click on the 'Apply Now' button.
Closing date: 09.00 on Tuesday 6 May 2025.
The client requests no contact from agencies or media sales.
View the full job description and person specification attached.
Applications close at 23:59 on Monday 5th May.
TEP was founded by the Directors of ImpactEd Group and is incubated by the Group, receiving operational and governance support from Group Services. ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable.
The Engagement Platform (TEP)
Our Vision: An education system where school engagement is consistently understood and acted on to improve pupil outcomes, employee culture and community relations.
Our Mission: The Engagement Platform exists to support schools and Trusts to easily, robustly and systematically understand and improve the engagement of pupils and students, parents and carers, employees and community stakeholders.
TEP exists to support schools and trusts to easily, robustly and systematically understand and improve school engagement. As a platform, TEP captures and reports on engagement across various dimensions and stakeholder groups: pupils and students, parents and carers, employees and community stakeholders. TEP helps schools to understand and act on this data. The platform's ability to track changes over time enables schools to measure the impact of their interventions, ensuring that their engagement strategies are effective and adjusted as needed. This action-oriented approach ensures that school engagement is not simply a metric or backward-looking accountability tool, it is core to school improvement.
Alongside providing detailed school and Multi-Academy Trust level insights, we are building the national evidence base around school engagement as a lead indicator. Our research unit provides national insights and research publications to support school level insight and build better sector understanding of school employee engagement. We engage with the TEP school community to provide research insights, case studies and best practice examples to support their practice.
The role
In an exciting note role within TEP, we are recruiting our first Marketing Manager. The successful candidate will have an excellent track record of designing and managing marketing and communications campaigns with impact.
Working closely with TEP Directors and ImpactEd Group Directors you will develop, implement and manage the communications and marketing activity for TEP as we build awareness and uptake of The Engagement Platform across the country and internationally.
You will plan campaigns, shape messaging and lead on execution of comms and digital marketing activity. With a wealth of data and insight to draw upon, we are excited to invest in our marketing function to take the benefits of TEP to the market.
About you
We are looking for someone who is passionate about education and our mission. We believe this is a role with significant growth and development opportunity and we welcome applications from people who are excited by the chance to shape, develop and grow the communications and marketing function at TEP. We hope that applicants will bring:
Experience
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Demonstrable experience in communications and/or marketing, developed over a minimum of three years
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Evidence of achieving targets and outcomes through communications and marketing activity
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Experience of managing and tracking digital marketing ads and campaigns
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(Preferred) experience of working in SAAS product marketing
Knowledge
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(Preferred) Understanding of UK education sector and sector media
Skills
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Communication: Ability to listen attentively, and to write and speak clearly, confidently and convincingly.
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Self-motivated, entrepreneurial and solutions-focused; we are a nimble, growing organisation so we have to thinking on our feet and adapt to change.
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Clear passion and interest for improving school engagement and supporting school leaders across the UK.
The client requests no contact from agencies or media sales.
This role plays a key part in the team responsible for managing and delivering the repair and presentation of the Gallery’s building fabric. The role involves the line management of staff, consultants, and term maintenance contractors, and reports directly to the Head of Department.
The successful candidate must be self-motivated and able to work collaboratively within a team, while also communicating effectively with a wide range of departments and colleagues. It is essential that all planned works are carefully coordinated to minimise disruption and remain fully compliant with all regulations.
This post offers the successful candidate to bring innovation and experience together with a systematic approach to problem solving, to achieve the most efficient and cost effective methodology of undertaking work within an historic building, with an emphasis on protecting the nations collection of European art.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose:
To support the effective management of Ella’s office, community hub and homes, ensuring they remain safe, well-maintained, and fully operational. The Facilities Assistant will act as a key point of contact for contractors and suppliers, assist with general upkeep of the facilities, and contribute to a safe and welcoming environment for staff and service users.
Main responsibilities:
Office and community hub support
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Ensure Ella’s office and community hub is well-maintained, clean, and organised for staff and service user use.
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Manage office supplies, ensuring sufficient stock levels of stationery, cleaning products, tea/coffee/milk, and other essentials.
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Collect the post regularly from Ella’s post address and ensure the post is delivered to the correct people.
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Conduct basic maintenance tasks (e.g., replacing light bulbs, tidying storage areas) and liaise with contractors for more significant repairs or upgrades.
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Perform regular health and safety checks, reporting any issues to the Operations Manager.
Home visits and contractor management
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Obtain quotes for externally commissioned maintenance and facilities related contracts, ad hoc repairs, and redecoration of the building.
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Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.
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Travel to Ella’s safe homes as required to meet contractors, suppliers, or delivery personnel.
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Oversee on-site work, ensuring contractors adhere to safety protocols and complete work to the agreed standard.
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Provide access to properties for repairs, maintenance, and inspections, and communicate progress to the Operations Manager.
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Conduct basic checks within the homes, reporting any maintenance or safety concerns.
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Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.
Health and Safety
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Ensure compliance with health and safety standards across all facilities, reporting hazards or risks to the Operations manager.
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Regularly inspect fire safety equipment (e.g., fire extinguishers, alarms) and assist with evacuation drills when necessary.
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Support the implementation of policies related to safe working environments.
General administration
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Maintain accurate records of contractor visits, maintenance schedules, and stock inventories.
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Assist the Operations Manager in keeping documentation up-to-date, including compliance certificates and maintenance logs.
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Communicate effectively with the team regarding any ongoing facilities work that may impact operations.
Person Specification:
Essential:
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Excellent organisational and time management skills.
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Ability to manage multiple tasks effectively and work independently.
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Strong communication skills, both written and verbal.
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Basic understanding of health and safety requirements.
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Comfortable liaising with contractors and overseeing on-site work.
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Willingness to travel locally between Ella’s office and safe homes.
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A proactive and practical approach to problem-solving.
Desirable:
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Experience in facilities or property management.
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Familiarity with trauma-informed environments or working in the charity sector.
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Basic maintenance skills (e.g., DIY tasks).
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run five safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
We encourage candidates to get in touch with us if you have any questions or are thinking about whether you might be right for the job. Please email us if you would like to set up a quick call.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
We are recruiting for an experienced Area Manager to oversee 12 dedicated shop teams in Greater London and South East England.
In this role you will provide great leadership, inspiration and support to ensure the shop teams (paid colleagues and volunteers) are the very best they can be. You will develop your team to deliver commercial success and be passionate ambassadors for Scope within the local communities.
Permanent - 35 hours per week (Monday - Friday does include quarterly weekend working). Some home working is involved.
Starting full-time salary £36,429.86 per annum and this role will also include a Car allowance of £5,000 per annum or a company car is available.
The role will be supporting 12 Scope shops in Greater London and South East England. Overnights stays and travel will be an expected part of the role.
The role
The role is ideal for an experienced Area Manager with a background in fashion and the charity sector, but we also welcome candidates from the retail industry with strong transferable skills as well as a great attitude and willingness to learn:
Key responsibilities of the role will include:
- Maximise sales and effectively manage expenditure to achieve profit targets.
- Oversee shop teams composed of both paid colleagues and volunteers to drive performance.
- Support and deliver key activities from the Retail Strategy and Business Plan.
- Identify and develop the potential of colleagues across the Area.
- Build effective working relationships and work collaboratively with internal and external stakeholders.
- Positively promote Scope with the public in the local community.
About You
- You will be passionate about retail
- You will have a love of sustainable fashion and bring extensive, multi-site experience managing a large team.
- You will be commercial, resilient, have a can-do attitude and be a great coach and an inspirational leader.
- You will be a dedicated team player with a strong work ethic, a great attention to detail and solid reporting skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days holiday plus bank holidays
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information go to our website.
How to apply
Click the apply button to create an account and complete your application form.
Closing date for applications: 11:59pm GMT on Thursday 15 May 2025.
Vacancy type: Permanent, full time
Location: Edit by Marie Curie, Chapel Allerton
Salary: £22,222 per annum + benefits
Hours per week: 35h
Closing date: 7th May. We are reviewing applications as they come in so early applications are encouraged.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Edit by Marie Curie is our new concept store that sells premium high street brands and premium second-hand fashion, footwear and accessories for the environmentally conscious shopper. With a focus on utilising recycled and reclaimed materials for our store décor and products we can help to build a sustainable future for all!
If you thrive in a evolving environment, love to connect with customers, and are committed to promoting sustainable and ethical fashion practices, this is the perfect opportunity. Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting, minimalistic concept store which encourages environmentally friendly sales and promotes excellent customer service.
No week is the same and you'll have bags of variety in your role.
You will be responsible for:
Promote and champion our commitment to slow fashion principles, ethical sourcing and environmental responsibility.
Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.
Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.
Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.
Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
Ensuring sales targets are met and direct costs are kept within managed budgets.
Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.
Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
Key Criteria:
Solid retail experience, preferably in fashion/clothing with a good understanding of the slow and sustainable fashion principle.
Experience in managing a team. Managing volunteers would be an advantage.
Comprehensive understanding of retailing and merchandising display.
Experience of cash handling and financial management procedures (including completion of sales records).
Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.
Good organisational skills and the ability to prioritise workload, balancing competing demands.
Understanding of health and safety procedures in a retail environment.
Application Process
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
35 hour working week
25 days annual leave (exclusive of Bank Holidays)
Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
Loan schemes for bikes; computers and season tickets
Continuous professional development opportunities
Industry-leading training programmes
Wellbeing and Employee Assistance Programmes
Enhanced bereavement, family friendly and sickness benefits
Access to Blue Light Card membership
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Exciting Opportunity in Halton to work in our Community Shop.
Join the Community Shop revolution and make a real impact as our Community Wellbeing Practitioner and shape the future of your local community.
About us: Company Shop Group is the largest commercial redistributor of surplus food and household products in the UK, enabling some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste.
The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we're proud to be a good business doing good.
About the role: This position has responsibility for the delivery of Community Hub’s programmes and community based initiatives that align in responding to a community needs. You will need to have the potential to solve community-based problems, be ready and willing to create positive changes in our community and to question and rethink concepts, assumptions and practises.
You will work closely with internal and external stakeholders demonstrating your leadership, initiative, ability to problem solve and capacity to respond flexibly to unexpected demand.
Operational Accountabilities and Responsibilities:
- Ensure that all Health, Safety & Environmental policies and practises are upheld
- Locally lead and deliver Community Hub’s Social Impact and Development services including the promotion and support of communities through development and engagement initiatives
- Ability to deliver membership drives to broaden Community Hub’s Social Impact
- The delivery of in-house training and development programmes
- Delivery of effective social programmes with housing providers and more widely across the not-for-profit, social enterprise, public and private sectors – with the aim of taking forward new social impact opportunities that maximise the synergistic and financial benefits of joint working
- Implement, data gather and formulate bespoke projects including the project design, setting budgets, managing resources, and ensuring good knowledge transfer alongside Regional Social Impact & Development Manager
- Build understanding within both the social sector and beyond Community Shop to developing social impact business offer, continuing to consolidate with Social Impact & Development department
- Deliver and develop effective Membership practises to ensure access and promotion for service users to Community Shop
- Engage your team both within your department and within other departments to support cross functional and positive working relationships
- Employ a supportive and high performing culture with consistent delivery, through excellent leadership and motivation, that fully utilises and develops your teams’ skills and capabilities
- Keep up to date with information relevant to your department and cascade this accordingly to your team
Requirements
Essential Skills and Experience:
- Lead by example and uphold Company Shop Group values at all time
- Solution focused mind-set; bringing solutions and opportunities
- Sound understanding of and experience in social change objectives and strategies
- Ability to deliver effective training and development programmes
- Experience in implementing and administering data collection tools
- Demonstrated capacity to work at a community level; working with multi-faceted, integrated team operational environment.
- High level experience in shared implementation of social programmes with relevant multi-disciplinary organisations.
- Highly developed communications skills, strong interpersonal skills.
- Commitment to achieving high quality, innovative results.
- Ability to work collaboratively, flexibly and with initiative to fulfil both individual and team performance targets
- Confident presenter and trainer
Desirable Skills & Experience:
- Professional qualification in community or social science discipline
- Awareness of current issues affecting community based working and how these might impact on the profession
- Knowledge of recent and relevant educational legislation including related regulations and guidance
- Knowledge of social science/community development theories and evidence as applied community based setting
- Full driving licence
Benefits
Why you’ll love Company Shop Group
- Free membership to Company Shop for you and 10 x nominees.
- Contributory pension scheme.
- Annual Flu Injections, High Street and Leisure discounts and on-site Parking.
- Subsidised staff Canteen, Free Tea & Coffee, and Free Fruit Friday
- Employee Assistance Programme – Grocery Aid.
- Eligible for Costco membership, Cycle 2 Work, and UK Fuel card discounts.
- Life assurance benefit
Salary-£30'048
Location-Community Shop, Priory House, Northway, Palacefields, Runcorn WA7 2FS
Hours-08:00-17:00 Monday-Friday onsite 40 hours per week
If you're ready to embrace a role where innovation meets social impact, apply now to be part of our journey towards a brighter future together and Lead with Purpose-Impact Communities.
Member Relations Co-ordinator
We are delighted to share this new and exciting opportunity for a Member Relations Co-ordinator to join a dynamic organisation.
Position: Member Relations Co-ordinator
Location: Holyoake House, Manchester
Salary: £34,577 per annum
Hours: Full-time, 35 hours per week
Contract: Permanent/Hybird
Closing Date: Midnight, Thursday 22nd May 2025
Interviews: Week commencing 2nd June 2025, in Manchester.
Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit an application form.
About the role:
As Member Relations Co-ordinator, you will play a key role in growing and strengthening our diverse co-operative network. You will contribute to the delivery of our membership strategy, manage relationships with current and prospective members, and support the development of membership services and products. You will be the first point of contact for member enquiries, ensuring a responsive and high-quality experience, while also supporting initiatives to improve member engagement.
Key responsibilities include:
• Support the implementation of the membership and engagement strategy, contributing to KPIs and team targets as required.
• Develop a deep understanding of our members, managing recruitment, retention, and account management to build strong, sustainable relationships.
• Maintain expert knowledge of our subscription model, products, and services, ensuring member needs are met and income targets achieved.
• Collaborate across teams to align organisational activities with membership goals and develop income-generating services that meet member needs.
• Stay informed on sector trends and developments to enhance our member offer, services, and ways of working.
• Act as a key contact for member insights, providing accurate, timely data to support bids and communications.
• Maintain member records and perform analysis and reporting via our CRM (Salesforce) to support performance tracking and process improvements.
• Manage complex member queries and act as an escalation point for the Member Relations team.
• Lead on account management of federal members, dual memberships, and selected partner members, developing strong relationships and commercial understanding.
• Support the renewal process, membership campaigns, and communications planning, helping to increase member retention and acquisition.
• Contribute to high-quality membership processes and ensure governance structures reflect our co-operative identity.
• Actively support the Member Services Lead with wider membership functions and continuous process improvement.
About you:
To succeed in this role, you will be a confident communicator with strong customer service and relationship management skills. You’ll be excited to work for a values-led organisation and passionate about making a difference.
You will also have:
• Proven customer service and client management skills, with the ability to adapt communication across diverse audiences.
• Passion for values-led organisations such as co-operatives, community businesses, or social enterprises.
• Self-motivated and enthusiastic, with a strong track record in independent working, prioritisation, and meeting deadlines.
• Experience handling public or membership-related enquiries in a professional setting.
• Strong team player with excellent interpersonal skills and the ability to build lasting relationships.
• Clear and confident communicator, both written and verbal, with presentation and group delivery experience.
• Detail-oriented and diligent in process-driven tasks like record keeping and database maintenance.
• Highly organised, with the ability to manage multiple priorities and meet performance targets.
About the organisation:
As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.
As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.
Other roles you may have experience in could include Member Services, Client Relations, Community Engagement, Customer Experience, Membership Officer, Project Co-ordinator, Administration, Operations Support, or Account Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
ID: 1439 - Senior Social Media Executive
Service: Digital Marketing
Salary: £32,311 FTE per annum + £480 home working allowance
Location: Homebased
Hours: Full time 37 hours per week. We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Relate at Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s social media presence as part of Family Action. You will oversee Relate’s paid and organic social media activity, build brand awareness and drive sales of services and toolkits, whilst also supporting wider Relate at Family Action work aligning both brands.
Main Responsibilities (for details check the job description and person specification):
• Manage Relate’s social media channels, including Facebook, Instagram and LinkedIn, and the planning, creation and scheduling of organic content
• Work with the Social Media Manager and Head of Digital Marketing to develop a paid social media strategy and sales funnel to support B2C opportunities and the purchase of Relate’s services and toolkits by individuals and organisations.
• Create and manage paid social ad campaigns at each stage of the purchase funnel ie. awareness, interest, conversion.
• Support other social media channels linked to Relate at Family Action, such as those managed by our charity shop retail teams.
Main Requirements (for details check the job description and person specification):
• Experience of effectively managing social media channels.
• Experience of delivering successful paid social media ad campaigns from end to end.
• Excellent copywriting skills and the ability to write powerfully and succinctly for different audiences and objectives.
• Experience of driving sales of products and services through social media marketing.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Please apply via our website - Click the “Apply Now” link and fill out our digital application form
• Closing Date: Sunday 11th May at 23:59
Interviews are scheduled to take place virtually, week commencing 19th May 2025.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
I’m looking to hear from a passionate leader with deep expertise in learning design, user experience (UX) and user interface (UI) design, and client management, to join social enterprise and business. You will have the opportunity to influence the direction of learning innovation and make meaningful impact in this new senior role. As e-learning Manager you will spearhead the development of cutting-edge learning solutions, focusing on delivering exceptional learning experiences that meet both learner needs and business goals.
If you have the following skills and knowledge, I’d love to hear from you;
- Strong basis in learning, adult learning theories and psychology
- Strategic thought leadership in learning design
- Strong portfolio of successful e-learning programmes that demonstrate expertise in UX/UI and instructional design principles.
- Proven leadership skills (to manage a team and external agency)
- Commercial awareness and demand
- Product management experience
Please apply for more information on how to join this fantastic charity!
- This role is based in Bristol (Ideally 2 days p/w in the office, but open to a conversation about 1 day p/w)
- Full-time, permanent position
- Salary up to £53,000
The charity will review applications on a rolling basis, so apply now to avoid disappointment.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The British Horseracing Authority (BHA) is the governing and regulatory body for horseracing in Great Britain. It is the BHA’s role to act for and on behalf of the whole sport, ensuring that the highest standards apply on and away from the racecourse. It is responsible for promoting, and regulating the sport, which is at the heart of a major leisure and entertainment sector, a leading betting product and the focus of an important breeding sector.
The Finance department are looking to recruit an integral new role as Finance, Grants and Contracts Business Partner, reporting into the Senior Finance Business Partner.
This role will manage all BHA led and coordinated stakeholder grant applications to industry funders (including HBLB, Racing Foundation). This will involve managing the grant process from application through to drawdown and reporting to funders (including coordinating KPIs). Support with internal monthly management accounts reporting, as well as the key industry forums such as the Industry Programme Board.
You will be responsible in leading the proactive management of the BHA’s major contracts including LGC (equine drug testing) and Weatherby’s (Racing administration).
Operational finance support will also be required for routine monthly transactional posting, Ad-hoc finance department tasks and projects including support of business partners.
The successful candidate will be highly organised with an ability to multitask and deal with high volumes of work. You will be able to gain an understanding of the wider team’s deadlines to ensure tasks are completed within desired timeframes, while maintaining a calm demeanour. You will have the ability to deliver high quality customer service and excellent attention to detail and accuracy are essential.
Being an enthusiastic team player, with a good sense of humour is also desirable.
Equal opportunities
We acknowledge that having a diverse and inclusive workforce is fundamental to our success and we actively encourage and welcome applications from candidates of diverse cultures, perspectives, and experiences. People with disabilities or from ethnically diverse communities are currently underrepresented in the organisation and therefore we welcome these candidates to apply.
The client requests no contact from agencies or media sales.
Are you looking for your next Philanthropy Manager role, this is a great opportunity to shape and lead a mid-value fundraising programme, securing donations between £500-£5000 per yea
Hybrid role with two days in London. Full or part time will be considered
The Charity
A well respected organisation that is tackling the most pressing legal injustices of our time and inspiring people to engage and support in their mission to defend fundamental rights and hold power to account.
You would be joining a passionate team, as well as having access to some fantastic benefits including 25 annual leave days in addition to bank holidays, a 10% pension contribution scheme after a year in the role and flexible working to accommodate the post-holder.
The Role
Design, implement, and manage a compelling mid-value fundraising programme, including donor acquisition strategies, stewardship marketing products, and supporter journeys.
Lead the delivery of the programme in its entirety, with responsibility for budgets, stakeholder engagement, creative development, delivery, and evaluation.
Cultivate one-to-some and one-to-one relations with mid-value and, in time, major donors with a view to establishing long term relationships
The Candidate
Detailed knowledge of successful membership fundraising schemes and/or donor development.
An ability to identify, research and qualify potential donors.
An ability to build, cultivate and steward long-term donor relationships.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Do you get your energy from forging personal relationships with charity supporters? Are you looking to use your skills and experience for good? Come and join the Fundraising Team at The Prince of Wales Hospice in West Yorkshire, where no two days are the same!
We are looking for a tenacious fundraiser to join our Partnerships Team who already raise over £350,000 pa for local hospice care. With an ambitious plan to extend our reach to more people, we need to increase this fundraising further.
Within a broader fundraising team, you and the two Community Partnerships Fundraiser will be responsible for the development, planning and delivery of a programme of fundraising campaigns and products. These will appeal to a wide range of individuals, community organisations and businesses. Playing a key role in everything from preparing budgets and targets, to liaising about marketing materials you will ensure campaigns and events run smoothly and you will provide impeccable stewardship for supporters.
Our ideal applicant is a dynamic thinker with an enthusiastic personality and self-motivated to achieve stretching targets. You will be flexible, resilient and a strong team player. Your excellent interpersonal skills and strong organisational skills mean you can negotiate and juggle competing demands. With at least three years of fundraising, account management or sales experience, a full driving licence and access to a vehicle, you will work in partnership with our existing portfolio of Hospice Heroes and bring new ones on board for the long term.
Why work for us?
27 days annual leave plus bank holidays (pro rata)
Enhanced sick pay and pension
Access to comprehensive Employee Assistance Programme
Eligibility to apply for Blue Light Card
Discounted staff meals on-site during working hours
Learning and development opportunities
Annual pay reviews
As our Marketing Manager - Mass Fundraising Acquisition (Legacy), you’ll be responsible for leading an in-house team of marketers responsible for driving mass, new customer acquisition across a portfolio of fundraising products/activities. This includes our integrated mass marketing campaigns, Legacy lead generation acquisition and specific Legacy conversion activity, via promoting our Free Will Service.
Working with our media agency and third-party agency suppliers, you'll be responsible for the development, execution, and optimisation of multi-million pound, omni-channel marketing, and fundraising campaigns and marcomms within the overall British Heart Foundation (BHF) integrated media plan. You'll have oversight across a portfolio of fundraising activity, ensuring strategic and tactical delivery and optimisation, to deliver transformative customer experiences and drive growth in support and income through mass customer acquisition.
In this role, you'll put the customer at the heart, ensuring they feel central to our work and achievements and motivated to continue funding our research in the long-term.
About you
As our ideal candidate, you'll bring extensive and demonstrable marketing experience of designing, developing, and managing integrated, multi-channel marketing plans and delivering successful commercial outcomes through these i.e., across new customer acquisition and fundraising/income growth.
Preferably with knowledge of Legacy Marketing, you will have excellent interpersonal skills and a proven track record of success in a fast-moving, effective marketing team, experience in paid media planning, and optimisation within, and across a full range of ATL channels.
Highly numerate, with excellent planning and project management skills, you'll have evidenced experience of marketing including a full understanding of different marketing approaches and an ability to use marketing to secure support across a broad range of channels.
To be successful in the role you will also have:
- Strong analytical skills, able to manipulate and analyse data across a variety of media to optimise integration performance and engagement
- Experience of managing significant expenditure budgets, interpreting financial information and providing reporting and analysis, as well as risk identification and risk mitigation against financial and non-financial objectives
- Previous leadership and line management experience
- Experience of agency partnership management
- Knowledge and experience of fundraising or relationship databases is highly desirable
Working arrangements
This is a fixed term contract until Dec 2025 covering a secondment.
This is a blended role, where your work will be dual located between your home and our London Office, approximately 1-2 days per week
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
We research all heart and circulatory diseases and the things that cause them. Our research is the promise of future cures and treatments.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview
Please note, we plan to hold interviews on 22nd and 23rd May via Microsoft Teams.
Please note that internally this role is known as Mass Fundraising Acquisition Marketing Manager - (Legacy)
Our vision is a world free from the fear of heart and circulatory diseases.
