Product officer jobs

Are you an innovative and certified Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM? 

The charity shall shortly begin the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM.  The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters. 

Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Officer shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.

Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third party suppliers.

If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply.

Location

This position is based remotely.  But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.  You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About World Horse Welfare

World Horse Welfare is an international equine charity whose vision is a world where every horse is treated with respect, compassion and understanding. 

The charity’s work covers horses in need, sport and leisure, work and production within both the UK and abroad.  The charity runs four farm centres for rehabilitation and outreach work within the UK. The charity has four key strategic themes under which its programmes of work nationally and internationally are structured, these are: Care, Research, Education and Influence.

In 2023, the charity fundraised c. £15.6 million, including significant Legacy income.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Job Title: Supporter Care Officer

Responsible to: Individual Giving Manager

Salary: £28,000 - £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice.

You can find out more about our work by visiting our website.

The Job

Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team.  The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes. 

You

You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.

How to apply

Please complete the application form and equal opportunities form.

If you would like to discuss the role, please feel free to contact Natasha.

Closing Date: 20th July 2025

Interview Dates: Rolling Interviews

The Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals and groups fundraising through sporting events, and effectively account managing relationships to maximise income.      

The Sporting Events Officer role will play a significant part in contributing to a high-performing fundraising team. You will work closely with the Sporting Events Manager and Head of Sporting Events and Volunteering to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship-building skills to support partnerships with third party events, internally developed products and related marketing providers, to drive towards agreed targets.

Main duties and responsibilities of the role:

Account management and strategic support

· Support the Sporting Events Manager (SEM) / Head of Sporting Events and Volunteering (HSEV) in delivering the Sporting Events strategy for ARUK to increase income within this stream

· Support the SEM to develop and manage the portfolio of third-party sporting events and internally developed products for ARUK

· Successful account management of third-party event suppliers as agreed with SEM/HSEV

· Seek opportunities to expand and improve event portfolio, keeping abreast of industry trends and competitor activity.

· To maximise income through developing and managing an agreed portfolio of events, focusing on supporter care processes and the retention of supporters. The role will include targets related to specific events

· Work with SEM to develop budgets and targets for key areas of work

Supporter Management/Experience

· Provide excellent customer service to existing fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty

· Keeping an accurate record of fundraising outcomes, for reporting both internally and externally

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers

· To support the SEM in overseeing appropriate staff and volunteer representation at third party events. This will include attending events across the UK in person.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives

· Work with supporters across a number of digital channels ensuring we are communicating with them in the channel most relevant to them. To include building and managing online social groups.

Event/Project Management

· To plan, manage and deliver successful events through relationship management of suppliers and logistics companies, in addition to volunteers

· To work with the events team to organise pre-/post-event receptions as appropriate

· To work in collaboration with the Digital and Communications departments to ensure that a programme of PR and communication is in place that promotes and supports the planned activities

· To develop and deliver process enhancements with the SEM to allow the team to maintain high performance as the number of supporters grows.

Monitoring and Reporting

· Ensure that sporting event activity is monitored and evaluated, clearly communicating progress to SEM/HSEV

· Utilise event analytics to highlight risks, success and inform marketing strategy.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income

· Track and record contact with third party event providers and fundraisers for reporting purposes

What we are looking for:

· Knowledge of the events fundraising market, ideally sporting events

· Relationship management experience

· Experience of fundraising in a sporting context (personal or professional)

· Experience of working with digital technologies and online communities

· Use of CRM or database systems

· Excellent communication skills, both verbal and written

· An ability to manage a busy and varied workload

· Excellent organisational skills

· Excellent attention to detail

· Contagious enthusiasm to inspire supporters

· Flexibility to work unsociable hours, including weekends and willingness to travel independently

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 13th July 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.

We’re looking for a Head of Education and Support that can help us grow and deliver our vital mission. This is a rare chance to design and deliver an education and support programme from the bottom-up, and to build a compelling strategy that offers children, parents and professionals high-quality online safety, mental health and suicide prevention programmes.

You’ll be a proven leader, with the strategic nous to identify and deliver new education programmes from scratch, the deep sectoral knowledge to design and deliver a suite of new education resources, and the commercial insight to scale and build demand from scratch. 

As a member of our Leadership Team, your play a central role to help us grow and build our impact. You’ll help shape our outcome-focused strategy, with the standing and skills to communicate and build support for our message and purpose. You’ll thrive on the challenge of building our expanded education and support programme and be driven by the opportunity to deliver change that really counts.

We offer a competitive package that includes:

- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;

- annual leave buyback scheme, with the option to purchase up to 5 additional days;

- employee pension scheme;

- £500 employee wellbeing budget;

- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.

Applications close: Monday, 28th July 2025.

eCommerce Officer

Knaresborough, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our eCommerce Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our eCommerce Officer, you will support the delivery of Yorkshire Cancer Research’s eCommerce income targets by managing the day-to-day operations of the eCommerce team. This includes overseeing the performance of eCommerce Assistants, ensuring excellent customer satisfaction, and driving operational efficiency to meet income goals.

Specifically, you will:

People Management

• Effectively manage the eCommerce Assistants, providing regular guidance, coaching, and performance reviews.
• Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity.

Commercial Responsibility

• Oversee daily and monthly tasks and priorities to ensure smooth operations and optimal productivity.
• Monitor and report on daily, weekly, and monthly income performance against targets.
• Ensure product listings are optimised for visibility and sales across all eCommerce platforms and contribute to weekly listings to ensure income targets are reached.
• Manage customer service processes to ensure high satisfaction and repeat engagement.
• Support the development and execution of promotional campaigns and seasonal sales strategies.

Continual Process Improvement

• Identify and implement improvements to operational workflows, including listing, order processing, and dispatch.
• Ensure compliance with internal policies and external regulations (e.g., data protection, trading standards).
• Use data and customer feedback to refine processes and enhance the customer experience.
• Embed the new process of shops sending stock for eCommerce as a business-as-usual practice.
• Utilize ListingMonster AI to optimize product listings and improve efficiency.
• Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity.

Collaboration & Communication

• Work closely with the Warehouse Operations Manager to ensure stock availability and timely dispatch through effective management of warehousing capacity.
• Liaise with the Head of Operations to ensure alignment between product sourcing and operational capacity in the new goods ranges.
• Collaborate with the Marketing team to support promotional campaigns, product launches, and seasonal activity that drive traffic and sales.
• Engage with other internal stakeholders (e.g., Finance, IT, Supporter Engagement) to ensure smooth operations and alignment with wider organisational goals.

About You

To be considered for this role, you will need:

• To be ideally educated to A level or equivalent.  
• To have eCommerce operations or retail management experience with eCommerce elements.
• To have strong communication and customer service skills.
• To have the ability to analyse performance data and implement improvements.
• To have good communication skills to be able to engage with diverse stakeholders.
• To have accuracy in tasks, including product listings and customer correspondence.
• To have experience in budget monitoring and progress tracking.
• To have organisational skills essential for autonomous working and teamwork across an organisation.
• To have excellent verbal/written communication and customer service skills.
• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted).

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People,  before 14 July 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Virtual Fundraising Officer

Salary: £24,000 - £28,000
Contract: 1 year FTC – maternity cover
Location: Remote – offices in London and Glasgow if needed
Closing date: ASAP - post requires urgent placement and will be closed when suitable candidate is found
Benefits: 5% pension, cycle to work scheme, training and development budget

We have a great opportunity for a Fundraising Products Officer working for the National Autistic Society, reporting to the Head of Public Fundraising. This is an exciting chance to take ownership of innovative fundraising campaigns, develop your project management skills, and contribute to a mission-driven organisation that values flexibility, inclusion, and professional growth.

As part of this exciting role, you will lead on the delivery of engaging virtual and social fundraising campaigns such as “Walk 5k in April” and “100 Miles in October Challenge.” You’ll manage the full product lifecycle—from ideation and planning to execution and performance analysis—while working with cutting-edge digital platforms like GivePanel and Meta. You’ll also collaborate with internal teams and external partners to ensure a seamless and inspiring supporter experience.

To be successful as the Fundraising Products Officer, you will need:

• Strong project management skills preferably with experience delivering fundraising campaigns or events
• Proficiency in digital platforms and tools such as Meta, GivePanel, and Google Analytics
• Excellent communication and stakeholder management skills, with the ability to work collaboratively across teams

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Job Summary

Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.

You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations

This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.

We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.

Responsibilities

As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:

Client Support

• Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.

• Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.

• Triage communication to the relevant team member, where needed.
   

CRM & Data Management

Maintain the accuracy and integrity of our CRM (HubSpot), including:

• Keeping contact details up to date.

• Researching school term dates and contact information.

• Auditing pupil numbers and other key data.

• Building segmented databases for outreach to new markets.
   

Project Support

• Assist with content uploads and conduct basic technical checks.

• Support the planning and organisation of projects (e.g. filming, product launches).

• Research and source goods or services to support delivery.
   

General Admin

• Prepare and send occasional hard-copy mailouts.

• Handle post and support light finance admin, such as banking cheques.

• Provide flexible administrative support as needed across the team.

Place of Work

This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.

The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.

We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.

We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.

Person Specification

At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.

The kind of person we’re looking for:

Essentials – you are:

Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.

Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.

A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.

Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.

Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.

Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.

Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.

Desirable – it’s a bonus if you:

• Have experience supporting schools, education settings or customer service environments.

• Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.

• Have experience supporting content updates, light marketing tasks, or school-facing comms.

• Have worked in a small, fast-paced organisation where self-direction was essential.

We’re looking for someone who:

• Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.

• Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.

• Is confident taking the lead when needed – actively shaping processes and offering support.

• Values teamwork and collaboration, but can also work independently and manage their own time well.

• Understands that while systems are important, people always come first—how they feel in their interaction with you matters.

We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click the Apply button to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

You’ll lead the development and execution of the charity’s technology strategy, including the digital product experience and infrastructure. You’ll ensure seamless integration of technology services with user-centered design practices to deliver transformative solutions.

As a leader you will drive innovation, manage cross-functional teams, and maintain a strong focus on improving the user experience for both internal teams and those we serve, ensuring impactful and scalable outcomes.

What you’ll do

• Work closely with the Associate Director of Data, Digital and Technology to develop and implement:

  • the technology and digital experience strategies, ensuring alignment with the charity’s overall mission and strategic objectives.

  • a comprehensive technical roadmap, ensuring the charity’s infrastructure and digital platforms are scalable, secure, and aligned with long-term strategic needs.

• Lead and develop the team to align with Parkinson's UK goals, monitor performance and foster cross-department collaboration.

• Drive the transformation of the technology service desk, ensuring excellent customer service and an enhanced user experience for staff, volunteers, and people with Parkinson’s.

• Ensure the charity’s infrastructure is secure, scalable, resilient, and aligned with the long-term technology vision, while supporting business continuity and cyber resilience strategies.

What you’ll bring

• Demonstrable experience of driving tech-enabled organisational transformation programmes as a Head of Technology or similar. 

• Extensive experience in leading technology and digital infrastructure modernisation  initiatives, and managing complex technology projects, ensuring they are delivered on time, within budget, and with measurable impact. 

• Strong leadership skills with a track record of developing and motivating high-performing, self-managing teams in both digital product and technology services 

• Expertise in user-centered design, agile frameworks, and digital product management, with experience in using tools such as Jira, Confluence, and GA4. 

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and supporting statement demonstrating how you meet the criteria marked with an ‘A’ of the ‘what you’ll bring’ section of the job description.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Salary: £29,773 per annum

Grade: Grade 5

Position Type: Permanent contract; 37.5 hrs per week (Flexible hours considered)

Responsible to: Community & Events Manager

Location: Remote (UK only) or ShelterBox Head Office, Truro, Cornwall

Role purpose:

At ShelterBox, we know that powerful storytelling, consistent communication, and unforgettable experiences are key to inspiring action. That's where our community events and products come in. The Community Fundraising Marketing & Events Officer plays a vital role in delivering a dynamic programme of fundraising campaigns, events, and communications that connect people to our mission in meaningful ways.

From national initiatives like Tent for Lent and Tea in a Tent, to flagship events like the Truro Carol Concert, this role is about creating moments that move people from awareness to action. You'll lead on marketing, supporter journeys, and project management for our community fundraising events, ensuring they are engaging, impactful, and aligned with our strategy.

You'll also be responsible for mass communications and the creation of high-quality resources that support and empower our national network of community fundraisers and volunteers. Whether that's a campaign toolkit, an email journey, or a direct mail appeal.

Working closely with the Community Engagement Officer, you'll help shape the future of community fundraising at ShelterBox - building stronger supporter journeys, amplifying our message, and raising vital funds for families affected by disaster.

Who are we looking for?

We're looking for a creative and organised communicator who thrives on bringing people together through compelling campaigns and memorable events. You'll be confident managing multiple projects, with a flair for storytelling and a strong grasp of how to engage audiences both digitally and in person.

You should have experience in marketing, fundraising, or events and be comfortable leading on campaign planning, content creation, and supporter engagement. A keen eye for detail, strong project management skills, and the ability to work collaboratively are essential.

Duties will include but not be limited to:

• To work with the Community Engagement Officer on the development and roll out of our community fundraising programme, identifying areas of growth and undertaking regular analysis to increase the awareness, engagement and income generating opportunities
• Coordinate and help deliver fundraising campaigns, Tent for Lent and Tea in a Tent, engaging existing audiences, generating new leads, income and awareness for the organisation. Actively seeking further opportunities to grow these campaigns.
• Contribute and implement marketing plans, materials and content for all campaigns and activities to recruit and retain supporters, making sure brand and impactful messaging are at the heart of everything we do and driven by audience insight.
• Identify and maintain effective administrative processes for events and campaigns, ensuring accurate communication and financial records, while using data insights to drive continuous improvement and learning.
• Actively seeking further opportunities in the UK fundraising market to develop our events and campaign portfolio, offering engaging products for our audiences.
• Coordinate our annual Truro carol concert, working collaboratively with the wider Fundraising and Communications team to deliver an engaging and memorable fundraising event.
• Establish and help deliver the community fundraising marketing and communications plan, identifying opportunities to create inspiring touch points. To include development of content for appeals, newsletters, adverts, articles, social media etc
• Coordinate the creation of high-quality resources and tool kits, working closely with the Community Engagement Officer, that empower fundraisers and volunteers to take action confidently and effectively.
• Design, develop and implement a communication journey, in collaboration with the Supporter Care Team and Marketing & Events Officer, which supports all community fundraisers, ensuring they receive a positive and engaging experience which encourages continued acts of support
• Responsible for the logistical delivery of our annual volunteer conference, working collaboratively with the Community Engagement Officer to deliver a first-class event for our volunteers.
• Working closely with wider Community Team to support promotion of campaigns and activities through our volunteer network, giving them the tools to do this, helping to achieve targets.
• To work to set income and expenditure budgets, monitoring costs and trends, reporting and analysing performance and implementing solutions where appropriate.
• Work closely with wider Community Team to deliver major disaster plan during periods of emergency appeal, with the objective of maximising fundraising revenue and enhancing public awareness of ShelterBox's mission.
• Work collaboratively with wider Fundraising and Communications Department to ensure our community programme helps to deepen supporter engagement, working towards shared goals and supporting on specific projects where appropriate.

General duties:

• Producing detailed annual action plans and evaluations on specific areas of responsibility, identifying areas for growth/development and outlining measurable objectives.
• Objectively review the success and achievements against agreed targets, identifying strengths, weaknesses and areas for development
• Contribute new ideas and continually seek to improve processes to drive efficiency and increase income.
• Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach
• Representing ShelterBox at supporter/public events, delivering presentations where necessary.
• Keep volunteer and community fundraising sector knowledge current and share learning with the team.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

• Are you energised by hitting targets and building lasting partnerships?
• Do you love turning ideas into income and conversations into opportunities?
• Are you ready to make a meaningful difference through business development in the education and charity sectors?

Then this could be the role for you.

We are looking for a Business Development Officer to help drive the growth of Learning on Screen—the UK’s leading charity for moving image in post 16 education. This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation. You will play a key role in helping us diversify income by generating revenue through B2B sales, partnerships, and sponsorships.

What you will be doing

• Selling our products and services (including memberships, subscriptions, and courses) to meet income targets
• Researching, identifying, and converting new leads across the education sector
• Supporting the development of sponsorship and partnership opportunities with external funders and collaborators
• Building and maintaining strong stakeholder relationships to maximise value and engagement
• Creating compelling proposals and marketing materials to support income-generating initiatives

What we are looking for

• Experience in B2B sales, partnership development, or fundraising (ideally in the non-profit or education sectors)
• A confident communicator with excellent writing and presentation skills
• Someone who is proactive, target-driven, and able to manage multiple priorities
• A collaborative mindset and the ability to engage with a wide range of stakeholders
• Strong data awareness, able to monitor performance and spot opportunities

This is a great opportunity to grow your career in a supportive, ambitious, and flexible environment while contributing to our mission of transforming education through the power of moving image and sound.
 

About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.

Are you an experienced ICT professional who enjoys solving problems and supporting others to work efficiently?

This is an excellent opportunity to join our team as an ICT Officer, helping to maintain our systems, support users in their use of technology, and ensure the smooth running of day-to-day technology operations across the MND Association.

As an ICT Officer, you'll be part of a supportive team delivering high-quality ICT services and support, playing a key role in ensuring staff and volunteers have the tools they need to work effectively. You'll bring solid technical knowledge and a collaborative approach, with the ability to explain technical issues clearly, work well under pressure, and provide reliable support.

Alongside day-to-day responsibilities, you will also support a range of technology projects as part of continuous improvements at the MND Association. This includes contributing to the implementation of new systems such as CRM, applicant tracking and HR systems. The role will also support future developments to enhance service desk delivery and improve the use of the Microsoft 365 platform, such as SharePoint, OneDrive, and other key systems across the organisation.

Key Responsibilities:

• Provide first and second line technical support for hardware, software and telecoms services
• Provide advice, training and documentation for staff and volunteers across the MND Association, both office and regionally based
• Support and maintain Microsoft 365 services and communication systems
• Configure and manage ADS, DNS, DHCP, Group Policy and Intune settings
• Set up and manage telephony systems, including Teams and voicemail services
• Maintain and document network cabling and infrastructure
• Prepare and configure client devices, and apply service packs and updates
• Set up and induct new users and manage access permissions for new starters and leavers
• Support equipment management for meeting rooms and shared devices
• Assist with project delivery and disaster recovery testing

About You:

• Strong understanding of networks and Windows operating systems (including ADS, DNS, DHCP, Group Policy)
• Knowledge of Microsoft 365, Windows Server, Exchange and Intune
• Experience providing IT support and training to users with varied levels of experience
• Able to manage patching, system testing and setup of Windows-based devices
• Familiar with mobile telephony and communication systems
• Skilled in Microsoft Office and working in a hybrid team environment
• Logical thinker with strong problem-solving skills and attention to detail
• Organised and able to prioritise multiple tasks effectively
• Empathetic approach to user support, with clear communication skills

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per week. With flexibility to attend the office more regularly in line with business requirements.

This is a hybrid role based in Northampton, with occasional travel to our London office.

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Working knowledge of computer networks and experience supporting, maintaining and configuring MS Exchange, Microsoft 365 apps and Windows Server operating systems.
• Strong customer service skills with experience of delivering support, advice and training to end users with varied IT literacy. Including the ability to relate problems and solutions in a non-technical way.
• Ability to manage and prioritise tasks, think logically and demonstrate problem solving skills.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you're ready to take the next step in your ICT career and want to make a meaningful contribution, we'd love to hear from you.

The Landmark Trust is an award-winning heritage conservation charity. With the help of our supporters, we save historic buildings in danger of being lost forever, restore such 'Landmarks' using skilled craftspeople, and make them available for all to enjoy for holidays. This income supports their ongoing care, whilst free open days and engagement activities ensure that even more people can learn about and experience these extraordinary places.

ROLE SUMMARY

This vital role within the Landmark Trust’s fundraising team focuses on providing excellent supporter care to our donors and ensuring supporter data is well managed. As the first point of contact for fundraising-related enquiries, and the lead user of our database, you will play a key role in delivering a first-class supporter experience while ensuring the efficient operation of our fundraising systems.

We are looking for someone who takes pride in high-quality customer service, with excellent communication skills, attention to detail, and confidence in working with data and IT systems. You will be comfortable speaking with supporters on the phone, drafting personalised letters and emails, and managing a variety of administrative tasks. While fundraising experience isn’t essential, you should have experience in customer-facing roles and working with databases. An interest in heritage or the charity sector would be an advantage.

You’ll be responsible for ensuring that donations are accurately processed, donors are promptly and warmly thanked, and Gift Aid is maximised. Day-to-day, you’ll be recording donations, updating supporter records, and producing reports and data downloads from our Salesforce CRM. Full training in our systems will be provided.

MAIN DUTIES AND RESPONSIBILITIES

Supporter Care

To respond to general fundraising enquiries by telephone, email and in writing, in a professional manner, seeking the guidance of colleagues as to the most appropriate response.

Ensure all donations are thanked and acknowledged quickly and appropriately, by yourself or the relevant contact manager.

Support other aspects of fundraising income administration, such the Patrons, Friends and regular giving schemes, and as required.

Record complaints, escalating as appropriate, and in line with complaints handling policy.

Support the administration of print and digital communications.

Occasionally attend and support the running of fundraising evening receptions, site visits, or new building openings– sometimes held over a weekend (time off in lieu will be given).

Supporter data, analysis and reporting

Record all donations and fundraising transactions on the Salesforce database, liaising with the finance team to provide relevant reports and daybooks for bank reconciliations.

Ensure that supporter contacts and database records are kept up to date and comply with data protection legislation and internal requirements.

Support the Finance team with Gift Aid best practice, including managing the integrity of current Gift Aid records and auditing past records.

Produce Salesforce reports to track donations, appeals, regular gifts, and memberships.

Extract contact data from Salesforce for segmentation, analysis and marketing, including appeals, raffle, event invitations and others, working to a brief from the relevant team member.

Ensure that Salesforce use by the team is continually developed and improved. Work with IT to select, onboard new database products, and hold workshops for team members around developments to maximise use of the supporter database.

Financial management

Administer the collection of all Direct Debit donations including membership payments (Friends & Patrons), regular givers, and Standing Orders.

Maintain the team’s annual income and expenditure monitoring spreadsheets, and project/restricted income monitoring, ensuring accuracy at all times and reconciliation with finance systems.

To be the main point of contact with the Finance team on day-to-day donation queries, including Gift Aid administration, chasing payments, and general donations questions.

Keep physical and electronic supporter filing up to date as required for audit purposes.

Manage the safe and proper handling of, and accounting for, income, to agreed deadlines.

Continually strive to improve margins and reduce costs as well as suggesting improvements in operating processes at a specific and general level.

General

To work closely and harmoniously with colleagues in all respects

To comply with the Key Principles and Behaviours of the Fundraising Regulator’s Code of Fundraising Practice, and other aspects of the Code pertinent to this role.

To appreciate, and work within, the organisation’s culture and to conduct all activities in a manner which promotes and enhances the Landmark Trust’s character and reputation.

Landmark is an equal opportunities employer. All staff are expected to conduct themselves in accordance with the Equality Act 2010.

All staff are expected to fulfil their duties with due regard to their own health and safety and that of others.

To undertake any other duties as may be reasonably required in the post.

This is an outline job description that may be subject to change in consultation with the post-holder.

Location: Flexible hybrid working, minimum 3 days in our office in Crayford
Contract: Full-time, permanent
Salary: £28,000 - £30,000
Hours: 35 hours per week, Monday to Friday (core hours 10am – 4pm)
Closing Date: Midday, Monday, 30th June 2025

Make a lasting impact for the millions living with allergies.

At Allergy UK, we’re the leading national charity supporting people with allergic conditions. We’re looking for a motivated and commercially minded Business Development Officer to drive growth through our Endorsements Programme, helping connect people with products that support their health and wellbeing.

This is an exciting opportunity for someone with a strong sales and relationship management background to join a growing team and contribute directly to our charitable mission.

What you’ll be doing:

·Identifying and engaging new clients for Allergy UK’s product Endorsements Programme

·Managing a pipeline of opportunities from initial enquiry through to signed agreements

·Maintaining strong relationships with existing clients to ensure renewals and growth

·Promoting cross-organisational engagement opportunities such as fundraising and campaigns

·Working collaboratively with colleagues in Communications, Fundraising, and Corporate Partnerships

·Tracking market trends and competitor activity to identify new growth areas

·Ensuring accurate CRM records and high-quality client service throughout

What we’re looking for:

·Proven experience in business development or sales, ideally in a commercial or B2B setting

·Excellent communication and relationship-building skills

·Commercial awareness and the ability to understand and articulate value propositions

·Experience managing targets, negotiating deals, and handling objections

·Able to demonstrate good organisational skills and the ability to juggle multiple priorities

·Ability to work independently and as part of a collaborative team

·Proficiency in Microsoft Office and CRM systems

Experience in the charity, healthcare, or life sciences sectors is welcome but not essential.

Why Allergy UK?

We are a passionate, purpose-driven organisation with ambitious plans to grow our reach and impact. As part of our team, you’ll be helping millions of people access the allergy-aware products and services they need to live well. We offer:

·A supportive, flexible working environment

·Opportunities for development and progression

·A welcoming, inclusive culture that values your voice and ideas

We warmly welcome applications from people of all backgrounds and communities. If you’re excited about this role but not sure you meet every requirement, we still encourage you to apply - you might be just who we’re looking for.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.

Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.  We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.

As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

About the Role:

1. Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
2. Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
3. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. 
4. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
5. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
6. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.

About You:

To be successful in this role, you will need:

1. Significant supporter/customer care skills obtained from the commercial or charity sectors.
2. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
3. Experience of working with Customer Relationship Management (CRM) software.
4. Experience of developing innovative and creative engagement programs for supporters/donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good organisation, coordination and project management skills.

Why you should apply:

Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.