Professional development manager jobs

Abingdon House School is an independent day school for children aged 5–19 with special educational needs including autism, ADHD, dyslexia, dyspraxia and associated social communication profiles. We deliver a mainstream-style environment with a fully integrated programme of education, therapy, pastoral support, and personal development.

You’ll be joining a multidisciplinary team of therapists and support staff at Abingdon House School — at the Prep School, this is made up of two OTs, two SaLTs, and one physiotherapist; at the Senior School, a team of three OTs, three SaLTs, and one physiotherapist.

We are proud of our integrated, multidisciplinary approach

At AHS, our holistic approach supports progress in academic studies, communication, independence and wellbeing. Every student follows a personalised pathway and benefits from therapeutic support throughout the day, delivered by a multidisciplinary team including teachers, therapists, and pastoral practitioners.

We are proud to be an ISA-accredited and Google Reference School. Abingdon House is inspected by both CReSTeD and the Independent Schools Inspectorate (ISI), and we were recently awarded ISI’s highest accolade, “a significant strength”, for our highly effective interdisciplinary practice and the successful integration of therapeutic approaches into our students’ learning.

The role at a glance

• This will be a full time role
• You’ll be at our Senior School campus, working with students aged 11-18
• You’ll be based in Marylebone, Central London
• You will be a key member of the middle leadership team, reporting to the Assistant Headteacher responsible for therapy and pastoral provision. You will lead the delivery of high-quality speech and language therapy services that support the school’s integrated approach to education, therapy, and personal development.

Sponsorship opportunities

The Cavendish Sponsorship Programme

We are able to sponsor talented, dedicated therapists from Australia, New Zealand, Canada, South Africa, and America through the Cavendish Sponsorship Programme.

Once in a role, you will have the opportunity to upskill in a pathway suited to your professional interests. Within your visa, there will be scope to move into a new role at any one of our sites as you progress, if a suitable position becomes available.

Key responsibilities

The main aspects of this role are:

• Support the strategic development of the school’s SaLT provision and contribute to wider decision-making.
• Line manage the SaLT team, including supervision, performance reviews, and professional development.
• Oversee caseload allocation, workload planning, and therapy resources.
• Deliver SaLT training and CPD to staff across the school.
• Work collaboratively with therapy leads, SENCos and middle leaders to promote a multidisciplinary approach.
• Build strong links with external agencies, commissioners, and professional networks.
• Model evidence-based practice and encourage reflective practice within the team.
• Provide direct speech and language therapy to students.
• Plan, deliver, and evaluate therapeutic and educational programmes.
• Develop and deliver the communication curriculum for whole-class sessions.
• Set and monitor communication targets within pupils’ IEPs, working with parents and teaching staff.
• Adapt resources and learning environments to improve access for students with communication needs.
• Assess, record and report on pupil progress, including annual review contributions and intervention records.
• Uphold safeguarding responsibilities, working in line with policies and supporting the DSL where required.
• Contribute to wider school life, including clinical supervision, team meetings, whole-school events, and supporting therapist recruitment and induction.

Person specifications

We’re looking for an experienced and compassionate speech & language therapist to join our school. You’ll be able to show these essential skills and requisite experience:

• Qualified band 7 speech & language therapist
• HCPC registration
• Demonstrated experience working with children with SEN/SpLD in an education setting
• IT literacy for clinical and administrative tasks
• Strong knowledge of speech, language, and communication needs, with the ability to develop and implement tailored, evidence-based interventions
• Experience in leading, supervising, and developing a therapy team, including providing CPD and support for professional growth
• Knowledge of relevant risk management, health and safety, and child protection practices
• Excellent communication skills
• Proven ability to lead service evaluation, implement improvements, and ensure interventions are aligned with research and best practice
• Experience liaising with external agencies, professional networks, and commissioners to support school-based provision

What are the perks?

• Access to a full CPD programme career progression opportunities
• 13 weeks of holiday per year, plus two term-time personal leave days
• Flexible working opportunities, with weekly PPA that can be taken remotely
• Free lunch every day, plus cooked breakfast twice per week when on-site
• A great employee assistance programme with access to wellbeing support advice
• Cycle-to-work scheme
• Competitive salary pensions contributions

Role details & how to apply

Start date: January 2026
Salary: Band 7 range, £47,810 to £54,710 depending on experience
Working schedule: 37 weeks per year (term time only), five days per week.
Applications close on 16th December 2025. If you require sponsorship, please indicate this in your application.
Type: In-person role with the option to work remotely for your allocated PPA hours

You may have experience of the following: Speech and Language Therapist, SaLT Lead / Speech Therapy Lead, Specialist Speech and Language Therapist, Senior Speech and Language Therapist, HCPC-registered Speech and Language Therapist, Communication Therapy Lead, Speech, Language and Communication Needs (SLCN) Specialist, etc.

REF-225 229

Reports To: Head of Frontline Services

Hours: 12 hours per week (flexible but should include attendance at fortnightly Monday morning team meetings in Harrow). There may be opportunity to expand hours if desired.

Location: [Hybrid: Harrow team meetings /West London Community – which could span Hounslow, Hammersmith, Harrow, Barnet, Ealing, Brent/Online/Telephone] 

Our head office is currently in Croxley, Watford and team meetings may move to this location. You need to be able to travel to this location as part of the role.

Salary - £34,320 pro rata

The Violence Intervention Project (V.I.P) is a young Charity (founded in 2017), pioneering new approaches to working with young people (YP) involved in serious youth violence (SYV). Through a combination of practical and therapeutically informed practice, we support YP, their families and communities to live safer lives. Today, The V.I.P. supports more than 50 YP and families across the London Boroughs of RBKC, H&F, Ealing, Hounslow and Hillingdon. As an organisation with a therapeutic ethos at the heart of our practice, we prioritise the care and wellbeing of our employees. As a result, we have an incredible team and strong employee engagement backed by clinical supervision, a Board of Trustees and a Leadership Team who support and promote personal care and professional development. It’s because of our unique working culture that we’re able to meet the serious challenges and demands of our work.

At the V.I.P we aim to be a thought leader in our sector. To date we’ve established strong ties with the Anna Freud Centre along with funding from the Mayor of London’s Violence Reduction Unit. All our operations are framed within a public health approach and built on the fundamental belief that shame is a catalyst for violence; to which relationships are the antidote.

Our innovation, passion and principles have translated into a strong reputation and sustained expansion across West London. Our practice model, Urban Therapy, meets young people where they are — in cafes, parks, and community spaces. We also deliver early intervention programmes in schools and lead The Shame Initiative, our national training and consultancy offer for frontline practitioners.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and two employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Job Purpose: The Family Outreach worker plays a vital role in supporting the families of clients to enhance their stability, wellbeing, and access to essential services. In this role, the Family Outreach worker will provide personalised assistance to families, strengthen connections with external partners and community resources, and collaborate with the team to ensure comprehensive and cohesive support. Additionally, they will establish structured communication and availability protocols to manage expectations and promote sustainable assistance for families.

Key Responsibilities:

1. Develop and Implement Family Support Plans § Caseload Management: Maintain a focused caseload of 4–5 families at a time, ensuring each receives consistent, high-quality support § Care Plan Development: Co-design and implement personalised support plans with families, focused on clear, achievable goals, addressing unique needs such as housing support, access to services, and emotional and practical assistance. § Outcome Tracking: Regularly assess and monitor family progress, aiming for high satisfaction and meaningful, positive outcomes. § Ensure all work complies with safeguarding and confidentiality policies and promptly escalate any concerns regarding the welfare of children or vulnerable adults.

2. Build and Strengthen External Partnerships and Professional Networks § Networking and Outreach: Dedicate time each month to building relationships with key external partners, such as housing providers, domestic violence services, cultural support groups, and other community organisations. § Professional Network Integration: Actively collaborate with members of each family’s professional network (e.g. healthcare providers, educators, social services) to ensure aligned and effective support. § Partnership Development: Identify service gaps and cultivate partnerships with external agencies to broaden the range of resources available for families, especially during crises or complex situations. § Crisis and Complex Needs Support: Utilize professional connections to extend the support network available to families, enhancing their access to comprehensive care.

3. Foster Team Collaboration and Communication § Team Meetings and Case Discussions: Participate in regular team discussions to align family support strategies and incorporate team insights into care plans. § Documentation and Information Sharing: Maintain detailed documentation on family interactions, progress, and needs to facilitate informed team coordination. § Collaborative Problem Solving: Leverage the collective expertise of the team to address complex family needs and ensure proactive, cohesive support.

4. Develop Clear Communication and Availability Protocols § Service Model Communication: Communicate service guidelines, availability expectations, and emergency protocols to families to promote mutual understanding and prevent miscommunication. § Feedback-Driven Adjustments: Regularly gather and assess feedback from families to adjust communication protocols and improve service effectiveness.

5. Ongoing Monitoring, Review, and Professional Development § Role and Service Review: Schedule regular check-ins with management to assess role effectiveness and identify areas for improvement. § Feedback Collection and Analysis: Collect feedback from families and professional network contacts to maintain high-quality service standards and align with organisational objectives. § Professional Growth: Engage in professional development opportunities to continually refine and align your approach with the organisation’s mission, vision, and evolving community needs. Key Requirements: § Experience in Family Support or Community Outreach: Proven background in social work, family support, or community engagement, with an ability to manage complex family cases. § Strong Communication and Network-Building Skills: Effective communicator able to engage with families, team members, external partners, and professional networks, ensuring cohesive, high-quality support. § Empathy and Professionalism: Commitment to providing respectful, empathetic support to families, balanced with clear professional boundaries. § Organisational Skills: Ability to manage multiple cases, maintain thorough documentation, and adhere to Urban Therapy protocols to ensure high-quality, consistent service.

Key skills and qualities: · Flexibility and adaptability · Trust building · Advocacy skills · Crisis Intervention skills · Resilience · Active Listening · Solution Focused · Ethical practitioner

Urban Therapy is committed to equality, diversity, and inclusion, and encourages applications from individuals of all backgrounds and lived experiences.

This role may evolve as community needs develop; the Family Outreach Worker will contribute to shaping the service model over time.

JOB TITLE: Senior Schools Education Officer - Digital Projects

DEPARTMENT: Education Team, Programmes Department, Foundation

LOCATION: Stamford Bridge (with regular delivery at educational establishments throughout the week)

CONTRACT: 35 hours per week, Monday to Friday.

DIRECT REPORTS: Digital Blue -Education Officer

 JOB FUNCTION: To lead, teach and deliver on behalf of Chelsea FC Foundation the innovative Digital Blue Project. This will include the delivery of a range of initiatives and programmes as we develop this area of STEM provision for our local beneficiaries, Foundation wide.

Closing date: 24th December

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

PLAY YOUR PART (Main Responsibilities):

• Oversee the delivery of our Foundation Digital Blue programme; in line with Foundation outcomes and line management of associated officers and coordinators to ensure all elements meet required standards
• Develop and deliver further Digital Blue programme schemes to inspire participants of all targeted ages involved in the programme – which includes the creation of resources and promotional materials.
• Work collaboratively across the Foundation on our Digital Blue initiatives to identify potential service gaps, and potential for further grants to develop provision.
• Work with the Schools Education Manager and Futures Manager to identify development opportunities and service gaps within existing programmes.
• Support the Philanthropic Partnerships Team and Grants Teams with approaching suitable partners and/or funders as identified to develop programme funding opportunities.
• Attend Local Strategic Partnership Meetings to raise awareness of our local provision, and then network to enhance new funding and delivery opportunities
• Coordinate and devise scheduling or the delivery of Digital Education programme, including schools based and stadium sessions
• To successfully manage relationships with participants, schools, community settings and partners as part of the programme.
• To undertake any other Foundation activities that may be required in addition to the role.

DO THE RIGHT THING (Our Expectations): 

• To demonstrate and live by the club’s values; Here to Win, Be Brave, Do the Right Thing, Play Your Part, Many Teams, One Club and Proud to Be Chelsea
• To adhere to the Foundation’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

HERE TO WIN (Measures of Performance):

• To provide opportunities that are best in class and industry leading demonstrating high performance.
• To demonstrate excellent subject knowledge and provide to support to others with developing their own STEM subject knowledge.
• To be responsible for and ensure that all data, monitoring, and evaluation is captured and inputted onto data management systems. 
• To be an inspiring role model, creating a safe, positive and fun environment in which to motivate and encourage children and young people to learn. 
• To ensure that all digital education programmes are delivered within the budgetary constraints.
• To develop and maintain relationships with key stakeholders including schools, colleges, local authorities, voluntary sector organisations and other funders
•  Complete and submit high quality project reports at 6-month intervals, or as and when required internally or in accordance with the needs of each funder.
• To achieve weekly and monthly targets as set out by the Skills & Learning Manager.
• To attend regular team and organisation meetings reporting key performance achievements/areas for improvement.
•  To demonstrate the ability to drive and innovate new and existing opportunities individually and as part of a dynamic team.
• To have the ability to work in a confident and flexible manner, and understand the importance of private and confidential material
• Ensure success stories are captured through working with Chelsea FC Foundation/Chelsea FC media staff.

PROUD TO BE CHELSEA (Person Specification):

Qualifications:

Essential

• Relevant professional and/or academic qualifications or a minimum of 2 years’ experience in the industry sector
• Emergency Aid and Safeguarding Children Certificates

Desirable

• Level 2 or above Youth Work Qualification
• Clean Driving Licence

Experience:

Essential

• A knowledge and understanding of digital programmes and other STEM related activities.
• Experience of delivering sessions to children & young people in primary and secondary school settings.
• Experience in line-management of full-time and sessional staff members
• Ability to manage own timetable, meet multiple deadlines and work flexible hours, which may include evenings and school holidays.

· 

Desirable

• Teaching Qualifications (PETTL / PGCE)

• Outstanding track record in developing education programmes and opportunities for groups who may be hard to reach
• Knowledge of Chelsea FC Foundation, CCO’s and Football Charity programmes
• Knowledge of PLCF and PLPFA funded projects
• Knowledge of Monitoring & Evaluation and quality assurance programmes relevant to the industry sector
• GDPR knowledge compliance

In return: (Benefits)

• 25 days annual leave (+ Bank Holidays) After three years’ service, AL days increase to 28.
• Pension Contribution (5%)
• Life Assurance (4 x base salary)
• Private healthcare through Vitality
• C2W (Cycle to Work scheme)
• Chelsea Ticket Membership Program – enables employees to purchase tickets for home games 49 days prior to the match
• Free staff lunches at Stamford Bridge (Mon-Fri)
• Discount on club and club-affiliated products (Megastore, Nike 25% discount, Stadium Tours, onsite bar/restaurant etc)
• Employee Assistance Program, Mental Health first aiders and a strong well-being community

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you. 

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. 

Do you want to make a real difference in people’s lives? Do you want to work with like-minded professionals in a great team? 

The Welland Trust, set up for public benefit, is a charity seeking to relieve the needs of care experienced people primarily, but not exclusively through promoting their health, relieving unemployment and by developing their skills and capacity so that they are able to participate more fully in society. It provides housing and mentoring support for care experienced people and associated facilities, amenities, and services for them.

“Care experienced” means adults who have, at some stage, had foster care or residential care experience.

Job Purpose

Reporting to the Head of Finance, you will be accountable for the sale and purchase ledgers for the various legal entities across the group of charities and companies for which the finance department is responsible.

You will match and code invoices, prepare and run BACS payments, reconciling bank statements and working out VAT payments.  You will provide a professional and efficient service to the finance function, monitoring how much is owed at all times and providing accurate financial information to the Finance Director as needed.

Finance Responsibilities may include (but are not limited to):

· Checking, coding and posting invoices

· Making payments via online banking.

· Processing financial support requests to charity beneficiaries

· Processing monthly credit card statements.

· Processing staff expenses

· Setting up of new customer and supplier accounts, and maintaining existing account details

· Reconciliation of supplier statements

· Liaising with suppliers and being the first point of contact for all relevant enquiries

· Raising sales invoices as and when required.

· Chasing customers for outstanding invoices and working to resolve queries as and when they arise.

· Monthly bank reconciliations

· Updating crisis and grant analysis schedules.

Technical competencies required and demonstrable in your application:

· Sage knowledge would be advantageous for this role

· Bookkeeping

· Advanced excel skills and working knowledge of other Microsoft applications

· Experience working in a financial environment and able to demonstrate an understanding of accounting issues

· Ability to resolve and reconcile issues with limited supervision by identifying sources of errors, making retrospective corrections, and ensuring that appropriate changes are put in place to prevent reoccurrence

· A clear thinker with a calm manner who is able to provide logical and practical solutions when faced with various challenges.

· Excellent communication and organisational skills and be able to manage your workload independently.

· A positive team player with ‘glass half full’ approach

· Highly numerate with a high degree of accuracy

· Strong attention to detail

· Strong interpersonal skills, particularly in developing relationships with internal customers

· Prepared to take ownership of tasks and outputs.

In addition, you will:

 · Work in line with the Charity’s Vision and Values. 

· Work to deadlines and respond in a flexible way to changing demands.

· Maintain strict confidentiality in relation to the work undertaken.

· Actively engage and participate in team meetings, training courses, supervision sessions and appraisals punctually and well prepared, as appropriate and when required.

· To be aware of and adhere to policies and procedures which are appropriate to the position.

· Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.

· Treat other staff as one expects to be treated oneself.

· Be a good ambassador for the organisation in any external dealings.

· Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.

· Undertake any other duties as directed by the Head of Finance

· To undertake such other duties as may from time to time be required to ensure the effective and efficient operation of the charity.

It is the nature of work of The Welland Trust that tasks and responsibilities may be unpredictable and varied.  All staff are therefore, expected to work in a flexible way when the occasion arises where tasks are not specifically covered in the Job Description and have to be undertaken.

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also be required to support the Centre Manager with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them all on our careers page

Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.

What you’ll do

As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them

• Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
• Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
• Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
• Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
• Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working

What you’ll bring

You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.

• Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
• You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
• Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
• You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
• Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned

This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.

Key details

Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary: £40,000 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person/remotely in week commencing 19 January 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Join Spectra in making a real difference. We’re seeking a passionate and proactive Outreach Coordinator for the Sex Worker Support Service (SWSS) to coordinate outreach activities, line manage a dedicated team of outreach staff, and strengthen partnerships that support sex workers across London. This role is central to delivering holistic health and wellbeing support, championing lived experience, and driving service innovation in a dynamic, inclusive environment. 

Key Responsibilities: 

• Coordinate and deliver outreach activities within the Sex Worker Support Service (SWSS), ensuring services meet community needs and support ongoing development.

• Oversee health and wellbeing programs, enabling access to appropriate support and resources for service users.

• Manage and support the outreach team, including line management, recruitment, training, scheduling, and performance monitoring.

• Build and maintain partnerships with local providers and agencies to strengthen referral pathways, share information, and promote training opportunities.

• Ensure effective monitoring and reporting, including data collection, case audits, and contributing to high-quality evaluation and service improvement.

• Represent Spectra and liaise with stakeholders, centering lived experience in service design and delivery while safeguarding and promoting community engagement. 

Skills and Qualities: 

• Leadership & Collaboration: Ability to manage and support a diverse team, build strong stakeholder relationships, and lead projects with a proactive, solution-focused approach.

• Knowledge & Values: Strong understanding of safeguarding, diversity, and LGBTQ+ issues, with a non-judgemental attitude and commitment to equity and inclusion.

• Communication & Organisation: Excellent project management, time management, and communication skills, with the ability to analyse data, write reports, and engage communities effectively. 

Location: This role will be hybrid with a requirement to be based at Spectra’s office in Vauxhall at least twice a month. 

Please complete and return the application form from our website, including the personal statement and diversity monitoring form – we do not accept CVs or incomplete applications. 

The deadline for applications is 5pm on 8th January. 

Interviews will be held from 15th to 22nd January 2026 at Spectra’s office in Vauxhall.

Rape Crisis South London is looking for a skilled, passionate Family Prevention Practitioner to join a growing children and young person’s counselling team.  The successful candidate must be a qualified therapist with significant experience in providing family intervention work from a trauma informed environment. 

The Family Prevention Practitioner will be part of RCSL clinical team which facilitates innovative, responsive, trauma-informed and culturally responsive services for women and girl survivors.   

Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.

We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.

By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.

EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. Particularly if you have experience working in diverse background.

We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our People & Culture team to discuss how we can help. 
 

Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.

Safer Recruitment

Rape Crisis South London is committed to safer recruitment practices to ensure the protection and wellbeing of the survivors who access our services. All recruitment decisions are made with safeguarding as a central consideration.
 

Our safer recruitment process includes:

• Conducting thorough interviews that explore values, behaviours, and safeguarding awareness.
• Verifying identity, qualifications, employment history, and references.
• Requiring an Enhanced DBS check (with barred-list checks where applicable).
• Providing safeguarding training and ongoing supervision for all staff and volunteers.
   

We expect all members of our team to share our commitment to creating a safe, supportive, and trauma-informed environment. Any information disclosed during the recruitment process will be treated confidentially and in line with our safeguarding policies.
 

DBS Requirement

Rape Crisis South London is committed to safeguarding and promoting the welfare of survivors. All roles within our organisation involve working with vulnerable adults and may involve contact with young people. As such, employment is subject to a satisfactory Enhanced OR Basic Disclosure and Barring Service (DBS) check, including checks of the relevant barred lists.

A world free from sexual violence, where survivors are believed, respected, and supported.
 
Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.

Charity Vision 

A world free from sexual violence, where survivors are believed, respected, and supported. 
Interview process
Shortlisted candidates will be invited to a one stage interview process:

Stage one: Formal interview with Clinical Lead MS Teams

Interview questions
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.

While we endeavour to contact all applicants, and we thank everyone who takes the time to apply, we have limited resources.  Therefore if you do not here from us within 1 month of applying, please presume you have been unsuccessful but we welcome future applications.

Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development.

This post is open to female applicants only, as being female is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  We are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.

The position is offered on a permanent (subject to funding) part-time basis with 3 days in the office.  

The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

How to apply
Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience.

While we endeavour to contact all applicants, and we thank everyone who takes the time to apply, we have limited resources.  Therefore if you do not here from us within 1 month of applying, please presume you have been unsuccessful but we welcome future applications.

 All positions are located in the UK and require the right to work in the UK.

Interviews will be rolling from week to week.

Closing date: 31 January 2025 with the interviews taking place in February 2026

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Friday 2nd January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Chief Executive Officer - FoodCycle
Location: Vauxhall, London (flexible working; regular travel to Projects and for meeting with key stakeholders required)
Salary: circa £75,000
Contract: Permanent, full-time (35–37.5 hours per week)

Are you ready to lead FoodCycle through a period of consolidation and sustainable growth, protecting its volunteer-led, guest-centred model while building reliable income streams and scaling proven pilots?

About FoodCycle
FoodCycle is a national charity running volunteer-powered community dining projects that combine rescued surplus food, spare kitchen space and local volunteers to deliver free, hot, sociable three-course meals. Our work sits at the intersection of food-waste reduction, food-poverty relief and loneliness prevention. Nationally scaled but locally delivered, FoodCycle has grown rapidly, enjoys strong volunteer goodwill and is developing promising trading and schools pilots to strengthen sustainability.

As our next CEO you will:

• Shape strategy & impact - co-create and implement a clear 3–5 year strategy and a focused 12-month operational plan with measurable milestones.

• Stabilise leadership & culture - provide visible, warm and practical leadership across Projects; develop the senior team and protect volunteer trust.

• Secure financial sustainability - own the income strategy, diversify revenue across trusts, individual giving, corporate partnerships and trading, and present credible cashflow plans to the board.

• Build commercial & trading capacity - drive Manor House and other trading pilots towards viable, repeatable income models.

• Safeguard quality & risk - ensure robust safeguarding, food-safety and operational thresholds for opening new Projects.

• Raise profile & partnerships - act as FoodCycle’s principal ambassador to corporates, funders, local authorities and policy audiences.

Who you are

• A senior leader with experience stabilising and growing people-facing, delivery-focused organisations.

• Proven at generating income from multiple streams, with commercial fluency to develop simple trading models and convert corporate engagement into lasting partnerships.

• Financially literate - comfortable owning budgets, forecasting and discussing risk with trustees.

• Excellent at people and change management - able to build and motivate small national teams and large volunteer cohorts.

• Data-driven, curious and pragmatic - tests pilots, embeds what works and sets clear go/no-go criteria for scale.

• Values-driven and visible - passionate about food justice, guest dignity and volunteer leadership.

• Right to work in the UK and satisfactory DBS checks required.

Why FoodCycle?

• Lead a nationally recognised, volunteer-led movement tackling food waste, food poverty and social isolation.

• Play a pivotal role growing promising trading and schools pilots to create sustainable income.

• Work with an engaged Chair and committed board, and a small, passionate national team.

• Be part of a friendly, non-hierarchical culture where leaders are visible in Projects.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

​We are looking for a Senior People Officer to join our National Support Team. You’ll play a key role in shaping a positive, inclusive, values-driven culture and deliver excellent HR support across the charity. This is an exciting opportunity for an experienced professional to join an innovative, supportive and purpose-driven team with opportunity for personal development and growth. ​

Are you passionate about babies and young children having the best start in life? ​

​HENRY is a national charity that is making a real difference to the lives of young children and their families. We believe every child deserves a healthy, happy start and we work with communities across the UK to make that happen. ​

​Please go to the career page on our website for more information about the role. To apply please click on the 'apply now' button.​

Closing date for completed applications: 9 am Monday 15th December​

Task and interviews: At our office in Eynsham​ - date TBC

​Overview of role: 

The team:​

You will join our National Support Office team based in Eynsham, supporting our charitable work with families and professionals across the UK. The Senior People Officer is line managed by the Head of People who, together with outsourced support and advice, form the People function within HENRY. You will also work closely with our Finance team, IT Manager, CEO and people managers within the organisation. ​

​Work base and travel:​

​This role works 3 days per week from our office in Eynsham (Tuesday – Thursday) and two days per week remotely from home (Monday and Friday). ​

Hours:​

This is a full-time role of 37.5hours per week. Employees can take advantage of our flexitime hours, choosing when to work their hours between 8am – 6pm each day. ​

Benefits package:​

• Full time salary of £30,995.27, with opportunity for annual​ performance related pay increments​

• 30 days annual leave per year plus bank holidays​

• Flexitime hours and a flexible supportive approach to balancing work and life​

• Enhanced Charity Sick Pay and family friendly leave (including 3 paid emergency dependants' leave days per year, enhanced maternity, paternity and adoption leave)​

• Access to a pension scheme with a matched employer contribution of up to 6%​

• Employee Assistance Programme, giving free and confidential access to a variety of wellbeing support services.

​​Job Purpose​

To manage and enhance HR processes, support governance and the Board of Trustees, and create a positive experience for our workforce aligned with our charities values, culture and aims.​

​Key responsibilities​​

• Core HR processes​

• Work alongside the Head of People to develop and implement our approach to HR​

• Provide administrative support to the Board of Trustees​

• Core office management processes​

Core People processes​

• Maintain confidential personnel files for employees, casual workers, freelancers and volunteers.​

• Oversee a quality recruitment process that aligns to organisational need, in line with the HENRY values. ​

• Onboard new employees, casual workers, freelancers and volunteers and support a quality induction.​

• Oversee all processes linked to the employee lifecycle, including types of leave and processing leavers.​

• Manage HR retention periods for records and maintain accurate records​

• Be the first port of call for queries and support the Head of People in the breadth of issues and challenges that arise.​

• Provide accurate and detailed information to our Finance team to support monthly payroll. ​

• Provide timely and accurate reports and insights​

​Work alongside the Head of People to develop and implement our approach to HR​

• Maintain up to date information on current employment legislation, communicating changes through policy and internal communications.​

• Work alongside the Head of People to continually evolve our People practices to provide the best experience for all and help achieve our charitable mission and strategy​

• Optimising the use and impact of our digital HR system​

​Provide support to the Board of Trustees​

• Arrange and coordinate Board meetings and Annual General Meetings.​

• Work with the Chief Executive to prepare and circulate papers for Board meetings.​

• Coordinate the recruitment, onboarding and ongoing development and training of Trustees.​

• Liaise with Trustees, responding to requests for information.​

• Support the implementation of Charitable Governance processes and legal compliance​

​Core office management processes​

• Act as the primary contact for office visitors and mail​

• Organize and maintain office filing systems, both electronic and paper-based​

• Manage office, kitchen, and bathroom supply inventories, placing orders as needed to ensure stock availability​

• Undertake routine health and safety responsibilities, including:​

• Weekly, monthly, and quarterly internal fire and legionella checks​

• Conducting H&S inductions with new staff​

• Supporting external contractors during visits​

• Maintain a tidy, welcoming, and safe office environment.​

​​Attitudes, behaviour and ​​values​

• Build respectful relationships, understanding the impact of your behaviour on others and being willing to adapt it when necessary​

• Work effectively as a member of the team by consulting and sharing information with colleagues, managing your time to meet deadlines and preparing for meetings​

• Maintain clear and accurate records​

• Communicate effectively with partners​

• Comply with all organisational policies and procedures​

• Model HENRY values​

• Support own development through on-going reading, research and supervision​

This role requires a basic DBS check..

​Person specification

​Qualifications

​Desirable: Relevant qualification (e.g. CIPD level 3 or 5) or higher education in a relevant subject

​Experience

​Essential:

• ​Proven experience working in a People/HR role
• Experience of conducting DBS/PVG checks and safer recruitment practices
• Experience with digital HR systems

Desirable:

• Designing and implementing HR systems and processes
• Previous involvement in health and safety checks and procedures
• ​Working with a charitable organisation supporting governance and the board of trustees
• Experience as a Company Secretary​

Knowledge

​​Essential

• Knowledge of core HR processes including recruitment
• Working knowledge of UK employment law
• Knowledge and proficiency in Microsoft 365 (Word, Excel, Outlook, PowerPoint,Teams, Sharepoint) and confidence in learning new systems

​​Desirable

• Knowledge of employee, casual worker, freelancer, volunteer and trustee relationships and legal differences
• Knowledge of UK GDPR and how to protect and manage data

​Skills and attitudes

Essential

• Strong motivation to contribute to HENRY’s work and commitment to organisational values
• Organisational and time-management skills, with the ability to prioritise competing tasks
• Strong written and verbal communication skills, with attention to detail
• Ability to handle confidential information with discretion
• Professional and approachable manner, with strong interpersonal skills
• Ability to work independently and collaboratively as part of a team
• Strong organisational skills, able to work on own initiative and meet deadlines
• Ability to take the initiative, not only in identifying problems and opportunities, but also in suggesting and implementing solutions
• An eye for detail and a concern for accuracy, together with the ability to keep sight of the broad picture
• Willingness to undertake training

​

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and passionate individual to join us as Therapeutic Hub Counsellor (School).

Building on the success of TLG Early Intervention Coaching, our new school-based TLG Therapeutic Hubs will bring life-changing support to the growing number of pupils struggling to cope due to emotional, relational, and mental health challenges. Working in partnership with local churches, this pioneering pilot programme not only addresses the underlying issues children are facing, but also offers vital support to parents, carers and school staff.

As the TLG Therapeutic Hub Counsellor, you will deliver specialist trauma-aware care through 1:1 counselling and group interventions for pupils. Working closely with a Family Champion from the partnering church, you will also lead Reflective Care groups for parents/carers and staff, promoting wellbeing and fostering wrap-around care for each young person supported through the hub. High standards of safeguarding and accurate record-keeping will be central to your work, and through regular collaboration with the pilot team, you will help to shape and refine this exciting new initiative.

We are looking for a Level 4 qualified Counsellor or Therapist who thrives in a school setting and is passionate about bringing fullness of life for young people and families, helping them overcome the challenges they face. You will be confident in building strong relationships and working collaboratively to design a weekly programme that meets both client and school needs. Creativity is highly valued, and we welcome applicants with creative specialisms that are particularly effective for engaging young people.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Note: Candidates are encouraged to submit applications promptly as applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies.

Hours: 2.5 days per week (18.75 hours, term-time only)

Closing Date: Sunday 11th January

Initial Interviews: Various – Online

Final Interviews: To be confirmed – at our National Support Centre in West Yorkshire

For further information, please see the job description attached to this page.

Playskill is a Hertfordshire based charity supporting pre-school children with physical disabilities & delays and their families. Across two sites in Watford and Hemel Hempstead, our work helps to build family resilience in the pivotal early years of a child’s life. Our specialist early intervention work delivering multi-disciplinary therapeutic play sessions, parent training/modelling, family social respite events and family support provides holistic family centred work aiming to build foundational skills for life

The Family Support Lead will coordinate our Family Support service across all locations providing holistic support to families of children with a physical disability/delay living in Hertfordshire, always keeping close adherence to best Safeguarding practice and procedures.

The role involves working with the Head of Family Service and Operations and Head of Development to develop the Support Worker team to deliver high quality family support. This may mean supporting families in group settings, family centres or in the home and holding caseloads with a holistic view in how to best meet need. Working closely with local stakeholders (including but not limited to schools, family hubs, social care, health and other voluntary sector organisations), the wider Playskill team and families, this role will deliver family-centred practice, ensuring positive outcomes for families.

We are looking for someone who has an understanding of Special Educational Needs and Disabilities and the challenges to navigate education, welfare and health systems. They will need to understand the needs of families and be able to work collaboratively.

The role will be responsible for the integration of our Support Worker team and family support services, ensuring best practice and identifying training needs as they arise.

You must be well organised and able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. You will be expected to manage your weekly diary ensuring you are offering timely, quality support across our sites and within the community. You will be expected to have a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.

All employees will be expected to make a commitment to Playskill’s core values of Respect, Compassion, Collaboration, Whole Family and Support.

What we can offer you

• Wellbeing support

• Supportive colleagues

• Pension

Diversity statement: 

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement:

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.   

Closing Date:  5pm, Wednesday 17th December 2025

Interview date: Tuesday 6th January 2026

Interview location: Hemel Hempstead

Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in

Location - West London.  Hybrid role up to two days per week can be working from home.  At least three days per week on site.

Reporting to Co-Heads of Casework

Hours - 35 hours per week Monday to Friday

We have two roles available - one is permanent and the other is a three year contract.

The post holder would be responsible for:

* Providing specialist advice and advocacy service to the homeless guests of our services, which include Partner Day Centres and Night Shelters throughout the winter season.

* Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.

* Attending appointments with guest occassionally when needed

* Referring and signposting guests to accommodation providers, health service and other relevant internal and external support services, as necessary.

* Maintaining good communication with the Managers of our partnered Drop In Centres, Glass Door colleagues and local statutory and non-statutory services.

* Attending meetings with the Casework team, external service providers and partner organisations when required.

* Collating statistics and outcome measurements of the casework servicce for both internal and external use.

* Maintaining a well organised and easily accessible administration system for the casework programme in line with relevant legislation (eg GDPR)

* Managing a small casework budget

* Undertaking any other duties as required by the charity.

Person Specification

Essential:

* At least one years experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups

* Empathic attitude to homeless and vulnerably housed people

* Up to date knowledge of the welfare issues and legislation affecting homeless people

* Knowledge of relevant support services available to homeless people, particularly in West London

* Confident approach to and experience of, dealing with challenging behaviour

* Ability to maintain good relationships with colleagues and external service providers

* Highly organised with strong time management skills

* Ability to keep clear and up to date case records

* Experienced and competent in MS Office packages

* Ability to work independently and take the initiative to make important decisions.

* Flexible and supportive team member with excellent communication skills

* Ability to adhere to and implement Health & Safety, HR and operational policies

* Understanding of and commitment to Equal Opportunities

* For night shelter caseworkers, willingness to work a minimum of one evening per week

* This post will require an enhanced DBS check prior and during employment.

Desirable

* Ability to speak Polish, Romanian or other Eastern European languages
* Experience of working alongside volunteers

Other
* Ability to work flexibly and at various sites, as required
* Eligibility to work in the UK
* To be able to adhere and work within Glass Door’s safeguarding policy and procedures
* To participate in meetings, supervision meetings and in any trainings as required
* To be responsible for own’s professional development