We are a UK wide membership organisation for all health professionals working in adult, paediatric and adolescent rheumatology. BSR works to promote excellence in the care of people with rheumatic and musculoskeletal disorders and to support those delivering it, involving patients and carers at every step.

We are looking for a highly organised and motivated individual to join us as a Clinical Projects Administrator. The main purpose of the role is to provide administrative and project management support to the Biologic Registers, Research and Quality Improvement functions of BSR that form a vital part of our work that aim to foster excellence in all aspects of rheumatology.   

Location 

Our office is based in Central London with flexible (hybrid) working options available 

In this role you will: 

• Support the project management of BSR Biologics Registers by managing requests for data access and publications and assisting in promotion through production of promotional material, social media content and conference attendance 

• Monitor BSR Registers email inbox and liaise with the registers steering committee, pharmaceutical company representatives, academics and clinicians 

• Act as the point of contact for the annual Research Funding Call providing administrative support around shortlisting, contracting and invoicing processes 

• Work with the Education and Marketing/Digital department to help develop and maintain relevant sections of BSR website 

• Assist with servicing and co-ordination of BSR committees including preparing agendas, taking minutes and disseminating papers 

• Provide general administrative support as required by the Director of Practice and Quality including communications support across the wider team 

We'd love to hear from you if you:  

• Have relevant administrative work experience such as organising meetings, diary management and accurate minute taking 

• Have a collaborative work ethic and ability to engage positively with all stakeholders 

• Have a professional approach and ability to work without close supervision 

• Produce work with accuracy, diligence and attention to detail 

• Effectively use information technology: Microsoft Office (Outlook, Word, Excel)

• Have an interest in rheumatology and health research 

• Have experience of writing clear and accessible publication material, production and design of webpages, newsletters and publications – desirable  

• Have experience of academic research processes and an understanding of basic medical vocabulary – desirable 

We can offer:  

• A great place to work, we are Investors In People accredited and committed to Equality, Inclusion and Diversity 

• Performance related pay and incentive schemes that include colleague nominated awards  

• Group pension scheme  

• 25 days holiday plus bank holidays 

• A heap of benefits, such as BUPA health insurance, cycle to work schemes, buy/sell leave etc. 

• Regular staff social events

• Year round learning and development programmes  

BSR is committed to encouraging inclusion, equality and diversity among our workforce, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. 

We want a working environment free of all the above, where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all BSR employees to champion and live our values through their work at every opportunity. 

We have an exciting opportunity to join our team to administer a wide range of education and careers activities for the BOA, including fellowships, courses (virtual and face to face), outreach to medical students and junior doctors, as well as our annual online examination for trainees (UKITE).

You will work closely with our Education and Careers faculty, committee and Policy and Programmes team to support the delivery of current activity, alongside helping to develop new projects to promote and support Trauma and Orthopaedics careers.

We are seeking an individual with drive and enthusiasm who is looking for a new challenge and has a keen interest in working for a membership organisation involved in supporting trauma and orthopaedic surgeons and care for orthopaedic patients.

If you are a creative and proactive individual who has a keen interest in working for a small membership organisation with enthusiasm to deliver outstanding service we would love to hear from you.

This role is based in the London office but there are options for hybrid working which can be discussed at interview.

About Us

Around 10 million adults and 12,000 children, have a musculoskeletal condition in the UK today. We are a professional membership organisation and registered charity with the mission of ‘Caring for Patients, Supporting Surgeons’ working with our members to deliver excellence in surgical care and restore pain free mobility.

Our activities include influencing and engagement, professional practice, research and training and education. We have over 5,000 members worldwide, the majority based in the United Kingdom and Ireland. Membership is made up of consultants (active or retired), surgeons in training and staff and associate specialist grades (SAS).

About you

• Able to establish good relationships with people at varying levels of seniority, including clinicians, expert advisors from the Council and subcommittees, and external stakeholders and organisations.
• Ready to get stuck in and capable of undertaking multiple projects at any one time
• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately
• Comfortable with handling multiple issues and flexibility to adapt if priorities change or opportunities emerge at short notice.
• Proactive and keen to make a difference while appreciating the importance of sound project management and an eye for detail
• Good organisational skills and time management with ability to prioritise and independently work to deadlines
• Strong attention to detail and ability to achieve high standards of work with little supervision.
• Confident learning and using IT and online systems, including CRMs

What we can offer you

• Good team working environment
• 25 days paid holiday + bank holidays and up to 4 Association closure days.
• Enhanced contributory pension scheme & other leave entitlements.
• Employee Assistance Scheme
• Benefits platform.

The Anna Freud National Centre for Children and Families supports distressed children and their families through innovative therapeutic practice and research, training and promoting awareness of mental health issues. In April 2019, the Centre opened its new Centre of Excellence located in King’s Cross.

The Centre values diversity and aims to have a workforce that reflects this. We encourage applications from all sections of the community.

The Programme Administrator will be part of the Training and National Programmes team within the Schools Division, which aims to support and improve children and young people’s mental health outcomes through work with and in schools and Further Education colleges and with education professionals. The role will provide administrative support across the training department. The successful applicant will have excellent organisation, administration and communication skills with experience in managing multiple priorities and attention to detail.

The post-holder will provide administration support across the Training and National Programmes team and wider School Division. The role will work across a number of training projects, including the Anna Freud Centre’s Senior Mental Health Lead training. Our training offer is currently delivered remotely, however, the role may also be required to support with future training delivered in-person.

The Centre has moved to a hybrid model of working. From January 2022 staff will be required to attend in person at our offices for up to 40% of their working hours, either at the Anna Freud Centre in King’s Cross, London (4-8 Rodney Street, London N1 9JH) or our Northern Hub in Manchester (The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Please email Recruitment if you require assistance or experience difficulties in applying. Please note all our posts require candidates to have the Right to Work in the UK at the time of applying and we do not hold a sponsorship licence. 

Contract duration
Permanent.

Closing date for applications
Midday (12pm), Tuesday 9 November 2021.

Notification of interview
Shortlisted applicants will be notified no later than Friday 12 November 2021.
Please note: due to volume of applications expected, we will be unable to notify unsuccessful candidates.

Interviews
Interviews will be held on a date to be confirmed.

How to apply
For more information about this role and to apply, please go to our vacancies page.
We are unable to accept CVs and kindly request no contact from agencies.

The Abbey Community Association is a charity operating out of a large community centre and hub in the heart of south Westminster, bringing together local people and organisations to address local community needs.

We are recruiting for three part-time posts as part of our Women Off to Work (WOW) programme funded by The National Lottery Community Fund. Through this programme, we have developed a holistic training and "into-work" programme for women in south Westminster, and neighbouring areas, particularly those of Muslim and Arabic-speaking backgrounds. We will deliver life and vocational skills training, wellbeing and general employability support through work experience placements, internships, job brokerage and practical advice on employment and self-employment. We provide women with opportunities to gain formal and accredited training qualifications and provide support with tailored into work action plans.

The Programme Administrator will support the WOW team in the successful delivery of this important programme.

Job Purpose:

1. To provide front-line support to the Political Studies Association’s specialist groups
2. To provide front-line service responding to enquiries by current and prospective members
3. To support the Membership & Programmes Manager and Membership & Programmes Officer in fulfilling the requirements of the various PSA membership schemes

Main responsibilities:

Supporting our specialist groups and expert networks

• Manage the specialist groups inbox, online and phone communications, responding to queries directly or forwarding the query to relevant colleagues. Ensuring that engagement and action is resolved and carried out in a timely manner.
• Support specialist groups, and networks, in setting up and promoting events, including managing digital events via Zoom as required, and ensuring they have access to PSA’s current guidance on running meetings and events.
• Circulate updates and bulletins to specialist groups as requested by the lead trustee or CEO.
• Assist specialist groups in gaining access to, and using, the website and database (CiviCRM). Maintain oversight of the specialist groups’ section of the website, ensuring consistency and accuracy of group details are up to date and taking remedial action as required.
• Liaise with the specialist groups regarding grants/funding opportunities, as funding becomes available, including informing groups of decisions made by the trustees to bids submitted by them.
• Provide data relating to the groups as requested by MPM colleagues, or the wider team, including as part of reporting to trustees, providing data to the MPO regarding to groups’ budget allocations, and in confirming membership of prize entrants.
• Provide updates about specialist group activities, as relevant, to be included in the regular e-newsletters to members
• Liaise with the specialist groups on their involvement with the annual conference, and related tasks as required by the Events & Marketing Manager.

 Provision and development of membership services:

• Respond, and take required action, to general membership enquiries, by inbox or phone, including updating the CiviCRM database as relevant.
• Work with the Membership & Programmes Officer to ensure action is taken to resolve and respond to enquiries within 48 hours.
• Assist with monthly direct debit runs and associated database checks, particularly during busy renewal periods (1st quarter of the year).
• Contact members as required and update mailing lists for postal journals.
• Assist with data input and crosschecking records to ensure swift and speedy resolution, especially around the time of the annual conference (March/April).

Provide support with member events and conferences:

• To support, as requested, the Events & Marketing Manager, and other colleagues, in organising and executing the PSA’s Annual International Conference and other member-orientated or public events (both physical and online) throughout the year. This may include handling invitations, responses, logistics and, on occasion, providing ‘hands on’ help at the event venue or via online platforms such as Zoom - making full use of these opportunities to engage our membership.

Other duties and responsibilities:

• Fulfilling other activities, in addition to the main responsibilities above, as requested by the MPM and MPO.
• Managing the PSA’s [email protected] inbox, actioning accordingly.

• On occasion supporting colleagues in work areas outside of this job description.
• Compliance with PSA policy including absence, appraisal, health & safety, EDI and GDPR.

Capabilities & attitudes

Enjoys and is confident in dealing with members face to face, over the phone and via email

A willingness to help others, in a timely manner, through provision of information, services and assistance

Friendly and approachable team player

Confident and articulate manner to communicate at all levels, and in a variety of situations

Experience

Track record of providing excellent membership or customer services

Working in membership services in a similar learned society or professional membership body

Ability to prioritise and work on own initiative in order to meet deadlines and achieve a wide range of tasks and objectives

Strong planning, organisational and time-management abilities

Experience of dealing with a range of people in a friendly but professional and helpful manner.

Structure: this post supports the Membership & Programmes Officer, with both posts managed by the Membership & Programmes Manager. The post is based in our Head Office in Camden

Additional information: the role is part-time and there is some requirement to work outside normal office hours to attend various PSA events. In addition, occasional travel would be expected within the UK.

Terms of Employment

1. The starting salary will be FTE equivalent £24,000 per annum, pro-rata for 3 days.

2. 22.5 hour working week (normally 9:30 – 5:30 including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.

3. Pro-rata of FTE equivalent 25 days’ annual holiday allowance plus bank holidays

4. Employer contribution to pension (10% for employee contribution of 5% of salary) following a three month probationary period.

Structure: there are seven members of staff currently. This post is normally based at our offices in Camden although staff are being supported to work from home in light of the Covid-19 pandemic.

How to apply

Please submit a CV (no more than two sides of A4) and a succinct covering letter explaining why you are suited to the role by 5pm on 5th November 2021. Interviews will be held w/c 15th November. If you have not heard from us by then please assume that you have been unsuccessful.

Please also complete a PSA equal opportunities monitoring form.

Thank you for your interest in the Political Studies Association

Are you a project or programme focused administrator?

Would you like to work with the leading national charity supporting young minds through innovative therapeutic practice, training and research?

The role will be part of the Training and National Programmes team within the Schools Division which aims to support and improve children and young people's mental health outcomes through work with and in schools and FE colleges and with education professionals. The role will provide administrative support across the training department. The successful applicant will have excellent organisation, administration and communication skills with experience in managing multiple priorities and attention to detail.

Duties and responsibilities

- Schedule trainer sessions and be a point of contact for trainers;

- Managing project inboxes, responding to enquiries and escalating as necessary;

- Support with training and workshop bookings (scheduling, cancellations, delegate communications, setting up remote training sessions, etc.);

- Data monitoring and reporting, ensuring training and other relevant data (e.g. attendance numbers) is managed securely and recorded within the relevant database and reported against as required;

- Booking training and meeting venues as needed;

- Senior stakeholder diary management;

- Scheduling and minuting team meetings;

- Collate, format and proofread documents and presentations, as required.

- This is initially a temporary role with scope to become permanent, as the charity will be advertising this role on a permanent basis in the coming weeks.

To find out more about this exciting opportunity then please apply with a Word copy of your CV. A cover letter is not required.

The Role:

This is an exciting opportunity for a passionate and dynamic professional to join a small, creative and influential NGO, as we deliver our activities championing the equality and human rights of LGBT+ persons and other disadvantaged groups  across the Commonwealth using an intersectional lens. To support this work, we now seek a proactive Finance and Programmes Administrator as we expand our international activities championing the equality and human rights of LGBT+ people.

The Finance and Programmes Administrator will support the Finance and Compliance Manager, the Programmes Team and the TCEN Secretariat Manager with efficient and effective administration and logistics relating to the organisation’s financial operations and programmes, and to the TCEN Secretariat.

Key Responsibilities:

Financial administration

• Raise, receive, process, code and upload invoices to/from suppliers and subgrantees using Kaleidoscope Trust’s finance management software (Xero)
• Support efficient and accurate bookkeeping and records management of Kaleidoscope Trust’s financial accounts
• Process donations (online and otherwise) and Gift Aid claims

Compliance

• Contribute to the Finance and Compliance Manager’s improvement and proper implementation of finance processes, administration and procurement relating to operations and programmes, ensuring compliance with contractual and legal obligations
• Investigate and implement methods for cost-effective and rapid international money transfer
• Process due diligence assessments for potential new suppliers, sub-grantees and donors, etc., in accordance with KT’s policies and procedures
• Prepare documentation to facilitate programme operations, including contracts, requests for expressions of interest, procurement notices, bid documents and tender evaluation reports, among others

Programme management

• Support Programme Team in reconciling programmatic expenditure, at regular intervals and as needed for reporting, including reviewing and making journals in the finance system
• Support the Programmes Team with preparing and updating programmatic budgets and forecasts as required
• Support the Finance and Compliance Manager and Programme Managers with creating financial reports (including forecasts, usage reports and expenditure reconciliations) to enable tracking and monitoring of spend and to identify trends and risks in programme implementation

Administration

• Support the Programmes Team with other logistics as needed, such as making travel arrangements, and carry out other administrative tasks as necessary to ensure the successful implementation of programmes and operations
• Organise TCEN Management Committee meetings and other meetings as required, and take accurate, concise minutes
• Process new applications for TCEN membership and maintain the TCEN membership list, with the oversight of the TCEN Secretariat Manager and in communication with the Public Affairs and Stakeholder Engagement Officer
• Disseminate approved TCEN-related communications, including to the membership via MailChimp, email and WhatsApp
• Support the TCEN Secretariat Manager with all other aspects of TCEN administration as required, such as knowledge and data management

Skills and Competencies:

We are looking for a candidate who can demonstrate:

Experience with:

• Providing precise bookkeeping and maintaining accurate records
• Activity-based budget management, budget reconciliation and reporting
• Grants-based financial management and reporting
• Contributing to regular financial planning and budgeting processes
• Working with institutional funders

Knowledge and understanding of:

• Proper financial management and compliance principles, processes and procedures
• Using Microsoft Excel and/or Google Sheets to create reports
• Using Zoom to arrange calls, and MailChimp for designing mail-outs
• Financial management systems, ideally Xero
• Risk management and mitigation, with regard to organisational compliance and financial matters especially

Personal qualities/skills:

• Commitment to Kaleidoscope Trust’s mission to advance the human rights of LGBT+ people
• An understanding of how a human rights organisation operates in an international context, or a willingness to learn
• A collaborative, adaptable and detail-oriented approach to facilitating the inputs of people contributing to a multi-stakeholder process, including in cross-cultural environments
• Excellent English-language written and oral communication skills and experience of presenting complex issues to audiences with differing levels of knowledge of and confidence with finance and compliance matters
• Good time management and problem-solving skills
• Confident working as part of a team and with managing the on-time delivery of tasks from various colleagues
• Willingness to “pitch in” and support colleagues outside the parameters of the job description where necessary

Terms and Conditions:

• This role is full-time for a fixed term until 31 March 2022 (with possibility of extension, dependant on funding)
• The salary is £30,000 p.a. plus pension contributions
• The post-holder is entitled to standard annual leave plus bank holidays
• The post-holder will be managed by Kaleidoscope Trust’s Finance and Compliance Manager
• The post-holder will be based out of Kaleidoscope Trust’s offices in Hoxton, London 
• Full-time London-based staff will be expected to work from the office a minimum two days per week. Staff who are part-time, and/or based outside of London may be permitted (with the agreement of their Line Manager) to work from home predominantly, with the occasional requirement to travel to the office for appraisals and key meetings or events
• Standard core hours of work are 9:00am - 5:30pm with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu)
• The post-holder must possess the right to live and work in the United Kingdom for the period of the contract
• Start date: As soon as possible

How to apply:

Kaleidoscope Trust is committed to equality and diversity and we particularly encourage applications from women, all sections of the LGBT+ community and Black and minority ethnic communities.

Please send your CV and a one-page covering letter explaining:

(i) your interest in joining Kaleidoscope Trust, and

(ii) your relevant experience as per the skills and competencies outlined above.

If you have any enquiries, please email recruitment[at]kaleidoscopetrust[dot]com, titling your communication: “Vacancy: Finance and Programmes Administrator”.

Closing date:Wednesday 10th November 2021 at 09:00AM GMT

Interviews: Week commencing 15th November 2021 via Zoom

Could you be our next Snow-Camp London Programme Manager?

We are looking for a new London Programme Manager at Snow-Camp to manage and deliver our range of youth snowsports and wellbeing programmes.

This is a really exciting opportunity to play a key role in Snow-Camp’s development over the coming years. So if you love working with young people and have solid experience delivering youth programmes, combined with a passion for snowsports – and if you are looking for a challenging and rewarding role working with a committed team of staff at Snow-Camp and some amazing young people – this job could be the job for you!

Summary of Main Duties

The London Programme Manager, reporting to the Programme Director, is responsible for delivering and developing the full Snow-Camp London journey of programmes. Which involves a range of snowsports and life-skills focused youth activities run by Snow-Camp throughout the year, taking a young person form a beginner skier or snowboarder right through to a qualified Snowsport England Level 1 Instructor.

Experience of working successfully with disadvantaged young people in a range of settings will be essential to the post. Furthermore, experience within a snowsports field and passion for supporting young people generally will be a huge advantage!

Project management skills, logistical skills, managing relationships, communication and presentation skills, experience of delivering life-skills or similar courses to motivate young people, excellent IT skills – these will all make up the job.

This is a key post requiring at least 2 years’ experience involving the above skills, together with proven project management and budgeting experience.

Please see Job Description and Personal Specification attached below for further details of this position.

To apply please send your CV with a covering letter outlining why you are right for this role by using the Job Description & Personal Specification below. Deadline for applications is Thursday 11th November 2021.

Interviews will be held on Tuesday 23rd November 2021 at the London House of Sport, near London Bridge.

For more information and an informal chat please contact Operations Director Lara Kinnear.

Snow-Camp is committed to safeguarding and promoting the welfare of children. All posts are subject to pre-employment checks, references will be sought and successful candidates will need to undertake an enhanced DBS check.

Job Title: Administrator

Salary: Depending on experience

Length of Contract: 6 months

Based: London – flexible (home or office based)

Closing date: 03 November 2021

About us

BAAG is a unique advocacy and networking agency which aims to support humanitarian and development programmes in Afghanistan. Founded in 1987, we have around 30 member agencies and work closely with Afghan civil society groups, reflecting Afghan views and aspirations. BAAG is the only coordinating agency of its kind in the UK. It is a source of expert advice for policymakers, donors, media, and the public.

About the role

This role will partially support a new project funded through the Open Society Foundation to support advocacy for continued support to the Afghan State and Afghan civil society and the contribution they can make to the future of the country as well as provide general administrative support to the orgnaisation.

The Administrator will join a small team to provide effective administrative support to BAAG and its Director and some support to other self-servicing staff. S/he will review and update current recording and information management and some financial tasks.

S/he will be expected to be a full member of the team and take on other duties that are consistent with the job of Administrator and manageable. S/he will report to the Director.

About you

You should possess knowledge or interest in the Afghanistan context and have demonstrated experience providing reliable administrative support in an office or related setting.  You will be detail oriented, self-motivated, and have strong writing skills. You should possess strong communication skills, with a track record of communicated to a wide range of stakeholders of various diverse backgrounds. You should be proficient in Excel and be able to read budgets and support finance tasks. You will uphold BAAG’s core values, including on inclusion, accountability, gender equality, and do no harm.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

If you have not been contacted by CoB 05 November 2021, please assume your application was unsuccessful.

Closing date: 03 November 2021

Planned Interview date: week beginning 15 November 2021

Managing school and business relationships You will build and maintain long standing relationships with the designated lead at each school and business partner in your cohort. You will work with them at the planning, delivery and feedback stages of each programme.In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this.

We work in pursuit of life-changing impact for the young people we serve. By partnering with schools and forward-thinking businesses, we provide young people with an intensive programme of face-to-face career coaching and opportunities to engage with relevant sector role models in the lead up to the major crossroads in their education aged 16.

Why we need you

As a Programme Manager you will be on the ground delivering our programmes across our partner schools. You will be working directly with schools and businesses, providing that crucial link between coaches and students and facilitating life-changing conversations. We are looking for an organiser, problem-solver and relationship-builder to join our growing team and contribute to our evolving programme as we focus on delivering lasting impact for our disadvantaged young people. The successful candidate will be energetic, ambitious and resilient, and will aspire to build Future Frontiers into a leading national programme across the UK.

Candidates who have not been to university or who have lived experiences relatable to our young people are strongly encouraged to apply.

Your responsibilities

You will be working directly with students and business coaches, facilitating our excellent programme. We expect you to spend 2-3 days a week delivering in schools and 2-3 days a week on programme administration. Here are the key areas:

Programme delivery

• You will lead a portfolio of programmes across the UK (predominantly in London) and deliver all stages of the programme for young people.
• This will include onboarding pupils, delivering assemblies, preparing coaches, conducting DBS checks, and monitoring programme feedback. 

Training coaches

• You will learn how to deliver quality training sessions for each cohort of volunteer coaches in your portfolio of programmes.
• You will be supported to develop your skills in group training and public speaking.

Managing school and business relationships

• You will build and maintain long standing relationships with the designated lead at each school and business partner in your cohort.
• You will work with them at the planning, delivery and feedback stages of each programme.

Programme Monitoring

• You will be responsible for collecting feedback and key data from your coaches, students and schools.
• You will work with the programmes team to identify trends in programmatic success and develop interventions that continually improve each programme.

About You

You’ll thrive in this role if you...

• Have a desire to help young people develop aspirations that will inspire them to achieve their full potential
• Are confident working independently and solving problems in the moment
• Have exceptional communication skills; you’ll be passionate, compelling, and able to inspire others around you using a clear and concise communication style
• Are adept at building relationships with a variety of stakeholders
• Are highly organised and able to manage multiple responsibilities with competing deadlines and timelines
• Are flexible and able to respond effectively in a changing environment
• Can maintain the ethos of the charity and positively promote our work at all times.

Essential requirements:

• Minimum 1 year experience working with young people

What we can offer you

• Early finish on Fridays
• 27 days annual leave + bank holidays
• Team building offsites and regular team socials throughout the year
• Cycle to work scheme
• Generous parental pay and additional childcare leave

Equal Opportunities, diversity and inclusion

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and students as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. We encourage everyone to apply for our roles.

If you would like to talk to us about working at Future Frontiers in advance of your application, particularly in regards to diversity, we strongly encourage you to contact us via email and we will arrange a call. We’d love to hear from you. 

To improve the diversity of the programmes team we are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people. 

Application details

Full details of application and interview dates on linked JD.

• Deadline: 9th November at 9am

• Interviews will be held from 1st November onwards. Early applications are encouraged.

• Start date is 4th January 2022, or earlier if possible.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer.  We are launching an ambitious Digital Transformation Programme to seamlessly connect and engage Customers, Clients, Members and Staff and support our mission to train 1:10 of the population in mental health knowledge and skills.

What are we looking for?

We are looking for individuals who can effectively support our Client Delivery or SJA teams throughout the entire client journey as the first point of contact for either teams. You will carry out key administrative tasks to ensure delivery is carried out effectively, some of which include responding to enquiries, booking clients onto courses, arranging course materials and recording feedback on to the CRM system. The role holders will play a key role in ensuring smooth delivery processes whilst maintaining good relationships with new and existing clients.

You will be able to:

• Record new enquiries and booking information accurately on the CRM system for new client course deliveries
• Monitor shared inbox and answer or allocate enquiries to appropriate Development and Delivery Consultants
• Respond to enquiries via phone and email, and escalate to relevant consultants as appropriate
• Order training materials for each client  course delivery, collaborating with supply chain team
• Match Associates with each client 
• Coordinate with clients for booking confirmations and follow up feedback
• Pull accurate reports for weekly sales and impact records
• Develop good working relationships with other teams and peers to support overall delivery
• Collaborate with key SJA stakeholders to recommend solutions to resolve issues

You will have:

• Experience working within a busy team providing high quality administrative support
• Experience managing email and phone enquiries
• Experience managing administrative processes on a CRM system
• Good attention to detail and ability to input information accurately
• Excellent customer service skills
• Ability to develop good working relationships with key stakeholders
• Ability to prioritise and meet deadlines

Desirable skills:

• Experience providing administrative support for a training delivery team
• Knowledge of CRM systems
• Ability to manage a changing workload
• Awareness of mental health and wellbeing in the workplace
• Flexible and willing to learn new techniques, systems and processes

Looking after you

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

What we offer:

• 25 days annual leave plus bank holidays
• Two wellbeing breaks, in summer and winter
• Free Mental Health First Aid training
• Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling
• Free flu jab to protect your health in winter

Employee benefits after probation period:

• Investing in your professional development, including qualifications and mentoring
• Death-in-service and critical illness cover
• Enhanced maternity and paternity leave
• Free eye test and £55 towards glasses
• Cycle to work scheme with an interest free loan to buy a bicycle
• Matched pension scheme (up to 5%)
• Flexible working hours and access to flexible ways of working
• Commitment to volunteering
• Fun Club, festive events and celebration
• Team lunches and events
• 'Bonusly' employee recognition and reward scheme

Interested? How to apply

For the full job description and person specification please see the attached documents or go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is 2nd November 2021.

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave. We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

We are excited to be recruiting a Programme Officer to join The Scholars Programme. In our ‘Join The Club’ strategy we have set out our ambition for university access, focusing on the two goals: working with more pupils than ever before and extending our support across the student journey; this will only be successfully delivered by working together with our key stakeholders. The Programme Officer role is essential to delivery of high-quality school placements working collaboratively with our PhD Tutors and school partners. The role will be key to continuing to deliver The Scholars Programme to more pupils in our next strategy.

This role will manage a cluster of placements, working with teachers and university widening participation staff to arrange programme logistics, and managing a team of PhD tutors to design and deliver their courses in schools. To manage their placements, Programme Officers will deliver aspects of our provision directly (e.g. PhD tutor training, university trips) and will support PhD tutors to deliver others (e.g. course design, tutorials). They will build and maintain excellent relationships with teachers and tutors and will oversee the sign-up process for schools they work with to run future Scholars Programme placements. They will coordinate all programme activities with schools including overseeing data collection to help track pupil outcomes and progress. This role will involve a mix of weeks that are mainly desk based and weeks that involve travel across the UK. The role requires a driven and dynamic team player, with successful experience of school teaching, academia or programme management. They will be positive and pro-active, with a commitment to delivering excellent standards. They will champion the charity’s values and embody them in interactions with colleagues and partners. They will be comfortable building relationships with a wide range of stakeholders and managing logistics through our online CRM system.
This is a great opportunity to join the The Brilliant Club team, as we become the UK’s largest university access movement. We are looking forward to meeting great candidates who are excited to join us as we help more young people progress to university and thrive when they get there. We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at The Brilliant Club and we are committed to increasing representation and diversity at the charity.

Role Specific Knowledge and Skills

• Essential – Knowledge of educational interventions, including impact management 
• Essential – Knowledge of the school and university sectors, including the university access agenda
• Desirable – Teaching skills, including delivering training to adults
• Desirable – Stakeholder management skills that include selling programmes to school leaders

Role specific Experience and Qualifications

• Essential – Qualified teacher (QTS or above) or academic research experience (PhD or above) or substantial experience of delivering a university access programme
• Desirable – Experience of managing education programmes, including design or delivery
• Desirable – Demonstrable experience in university access 

Person Specification 

Time and Resource Management

• Excellent organisational skills, with an ability to prioritise and manage time effectively
• Ability to be flexible and adapt to changing priorities 
• Ability to identify opportunities to save time/resource
• Manages projects, with appropriate levels of time and resource input

External Stakeholder Knowledge and Management

• Confidence handling enquiries from external stakeholders and adapting approach to meet different needs
• Actively shares useful information about stakeholders with internal colleagues at all levels 

Communication

• Excellent written and verbal communication
• Confidence presenting and delivering teaching to a range of audiences including school-aged children and adults

Initiative and Problem Solving

• Proactivity in seeking to enhance processes and identifying emerging risks
• Ability to spot inefficiencies in systems and suggest or implement improvements
• Responds quickly to solve problems, seeking input from relevant internal stakeholders

Developing Self and Others

• Self-reflective and committed to own professional development

The Elephant Group was formed in 2018 by a group of headteachers committed to increasing access to ‘top third’ universities for the ‘top third’ students from non-selective state schools.

Today, we have grown rapidly into a collaborative partnership of regional school leaders, teachers, universities, and corporate partners united in their support for fair access. We share insight and resource across sectors that makes a real difference to student destinations post-18 and embeds knowledge around university applications into state schools. We also co-deliver a two-year Elephant Access programme across 35+ schools to support Year 12 and Year 13 students in exploring, applying and enrolling at top universities.

This is an exciting time to join a scaling and innovative organisation that tackles entrenched disadvantage and underrepresentation of students at top institutions, and onwards into wider professions. Already working in three regional hubs, we are now looking to support our growing Programme Team through a dedicated Programme Coordinator based in the London, or potentially East Midlands region.

If you are passionate about equitable opportunities for young people, regardless of their family background, and enthusiastic about working in a small, friendly team to make a real impact on student outcomes, we've love to hear from you.

A4ID is a global charity with a vision to see the law and lawyers play their full part in the global eradication of poverty. The mission of A4ID is to be an authoritative voice of the legal community, to inspire and enable lawyers to join the fight against poverty, and to ensure that legal support is available for those engaged in that fight.

For the last 15 years, A4ID has delivered unparalleled opportunities for lawyers to give their time and skills to help those working tirelessly to help meet the needs of the world’s poorest citizens. This role within both the legal and development communities has provided a unique vantage point to engage positively in the nexus between both sectors to promote a sustainable development agenda.

A4ID’s pro bono brokerage service ensures that NGOs, social enterprises and developing country governments, law societies and bar associations worldwide can access the legal support they need. A4ID matches requests for assistance from Development Partners with high-quality expertise from Legal Partners.

A4ID’s education programme brings together legal and development professionals to share best practice and learning, exploring key issues in law and development and equipping lawyers to better understand these issues.

A4ID’s thought leadership and policy work provoke discussion on best practice for the legal and development communities in key areas such as business and human rights in the legal, business and development sectors; the role of law and rule of law in international development; and the advancement of the United Nations Sustainable Development Goals (“SDGs”) with its objective of eradicating poverty globally by 2030.

Since 2015, A4ID has also worked to promote global economic growth by strengthening the rule of law in developing countries through its Rule of Law Expertise UK (ROLE UK) Programme and by supporting partnerships providing high-quality, pro bono legal and judicial expertise from the UK and international legal and judicial sectors.

A4ID has therefore demonstrated an enviable track record of enabling lawyers and judges worldwide to play their part in tackling poverty, injustice, inequality, and climate change. Following such an encouraging period, A4ID is now at an important juncture in its journey.

The work of A4ID has grown in scope, impact, and complexity, building on strong, dynamic partnerships with the world’s leading lawyers, judges, development professionals, and thought leaders in law and development. A4ID is now extremely well positioned to further its growth agenda and to position itself as a global leader on the role of law and lawyers in sustainable development.

However, to ensure that A4ID is best placed to deliver on its full potential, A4ID needs its programmatic activities to be well designed and delivered, coordinated and strategic. To achieve this, A4ID will be building on its existing strong programme teams with further senior programmatic expertise, to ensure that its work remains as efficient, effective, and impactful as possible, and to maintain its track record of excellence well into the future.

A4ID is therefore seeking an outstanding individual to join its leadership and senior management teams in the new and exciting role of Chief Programmes Officer, to drive forward the implementation of A4ID’s currently strategy through the high-quality, successful delivery of its impactful programmatic activity across the world.

You will be an experienced and capable development professional with extensive experience of developing and implementing complex, impactful and high-profile programmes globally. You will be comfortable building and maintaining strong relationships with senior stakeholders and will inspire trust in the A4ID Board and team.

You will enjoy working across diverse teams of bright, capable individuals to drive high performance and achievement in a robust, emotionally intelligent manner. You will be skilled at identifying areas for operational improvement in current programmes, at designing new effective and impactful programmes, and in securing funds and income generation targets to ensure their longer-term sustainability.

You will be able to inspire the confidence of the A4ID Board and leadership team that everything is being well run and will be able to maintain positive, healthy working relationships at all levels of the organisation.

The A4ID office is based in London, UK. A4ID can be flexible on location, although there will be an expectation of attending the London office at least one day per month and as may be required for the necessary delivery of the responsibilities of the role.

To apply

For further information and to apply, please visit our website via the Apply button to send us a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.

A4ID will be reviewing applications on a rolling basis and encourages all applicants to submit applications as soon as possible. Interviews will take place via Microsoft Teams on a rolling basis.