Programme and policy manager jobs in jersey, trinity
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Dual Diagnosis Worker
Salary: £29,000
Location and Travel: The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed.
Shift Pattern: 12 months Fixed Term Contract - Full time: 37.5 hours per week. Hours to be discussed, you will be based in service.
About the role
We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills.
Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include:
- Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
- Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
- Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
- Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
- Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning.
About you
We’re looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has:
- An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master’s in psychology, Dual Diagnosis, Substance Misuse or any relevant
- Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges
- Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation.
- A commitment to promoting recovery, harm reduction, and active involvement in care planning.
- Ability to apply relapse prevention models to promote sustained recovery and harm reduction.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Dual Diagnosis Worker | Mental Health Support | Substance Misuse | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Holistic Assessments | Recovery Support | Harm Reduction | Risk Management | Person-Centred Care | Resilience Building | Independent Living | Multi-Disciplinary Team | Crisis Prevention | Case Management | Comorbid support
This new role, partially funded by the National Lottery Reaching Communities Fund, builds upon the work of the previous Partnerships and Engagement Officer role with an expanded focus on reaching people from multiply marginalised communities.
The main focus of this role will be to increase engagement with our flagship service, the Wizzybug Loan Scheme, expanding the reach of the scheme and ensuring that all children who could benefit from early years powered mobility are aware of the loan scheme and how to apply. Following a gap analysis of existing service users in 2024, this role will seek to create new partnerships and inclusive marketing and communications that will help us reach families with whom we are not currently engaging.
This is a fantastic opportunity to join our dynamic team at an exciting time of growth across our charity, and to make a meaningful difference through our work supporting disabled people to live with greater independence.
You will be driven by achieving excellence in your work, living and breathing the Designability behaviours every day; Reflective, Tenacious, Collaborative, Curious and Honest.
Essential Criteria for the role
· Commensurate experience in an applicable role.
· Relevant experience in community engagement, partnership working and building networks
· Experienced networker able to identify new prospects and establish relationships with a focus on long term support
· Experience of recruiting and managing volunteers
· Experience of partnership and stakeholder management
· Experience of working with or delivering services for multiply marginalised communities
· Experience of booking and managing stands at exhibitions and events
All applicants must be willing to undergo safeguarding checks, including checks with the Disclosure and Barring Service and employment references.
All applicants must have a legal right to work in the United Kingdom without the need for visa sponsorship - Designability is not able to provide visa sponsorship.
Benefits that come with working for Designability
Looking after its employees is important to Designability – supporting everyone to be happy and healthy means that we live our values of being creative, practical and inclusive and in turn meet our mission to enable disabled people to live with greater independence. We offer a range of employee benefits, including flexible working, a generous annual leave allowance and substantial employer contribution pension scheme.
Designability is a Real Living Wage and Disability Confident Employer. We are committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for individual roles; through a process that is fair, open, consistent and free from bias and discrimination.
All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. As a Disability Confident Employer, we are committed to making reasonable adjustments.
‘Offer an Interview’ Scheme:
Designability welcomes applications from disabled applicants and is committed to offering an interview to disabled applicants who meet the essential criteria for the role, as set out in the job description. If you wish your application to be considered under the ‘Offer an interview’ scheme’, please indicate this in your covering letter.
To apply:
Please submit your CV and a covering letter (detailing how your skills and experience meet the essential criteria detailed above and in the Job Description.
We are happy to provide information about this role in alternative formats where possible and receive applications in alternative formats.
Recruitment Timeline
1. Applications open: Tuesday 3rd June 2025
2. Applications close: Tuesday 1st July at midnight, however we will close the vacancy if we have received sufficient applications, so please apply at your earliest convenience.
3. Interviews will be held in early July at our offices in Bath at a mutually convenient time.
The client requests no contact from agencies or media sales.
About Gaddum
Gaddum is one of Manchester’s oldest charities, having been around for almost 200 years. We are a mental health and carers charity that provides support to individuals and families across Greater Manchester and the North. Our work spans across a range of services, including mental health support and carer assistance, aiming to empower individuals to live healthier, more independent lives.
Our mission is clear... to help every individual in the communities we serve to achieve equitable health, wealth and self. This means not only providing direct support through our services but also championing the rights of those who may otherwise go unheard and campaigning for systemic change across our sector.
As an anchor institution, Gaddum plays a key role in supporting the sustainability and development of the voluntary, community and social enterprise (VCSE) sector. We work alongside other organisations to ensure their impact is recognised and that the sector is equipped to meet the needs of the communities we serve.
Our Values…
…are our foundations – they are what hold us firm in uncertain times, and they are our reference point for all that we do. We value:
Being Heard: no matter why or how someone finds their way to us, we will listen
Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people
Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve
Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance
Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focusing on quality
Job Purpose
As the Marketing and Communications Lead at Gaddum, you will be at the forefront of shaping and delivering Gaddum’s marketing and communications strategy. Your work will raise awareness of our services and amplify the voices of those we support, helping to change perceptions around mental health, carers and community support.
Working with the Senior Leadership Team, you will lead on strategic campaign planning, media relations, stakeholder engagement, crisis communications and brand management. You will ensure that Gaddum’s brand and voice are consistently represented across all channels – internally and externally – and that our values are effectively communicated.
You will lead content creation, ensuring all marketing materials effectively showcase Gaddum’s services. By delivering clear, impactful messaging, you’ll strengthen our presence, expand our reach and reinforce Gaddum’s reputation as a trusted leader in mental health and carers’ support.
Main Duties
Strategy and collaboration
• Work closely with internal teams, SLT and external partners (including brand, communications, digital, media agencies, and national campaigns).
• Develop organisation-wide competencies around using the brand, and empower others to become brand ambassadors for Gaddum, ensuring best use of own and organisational resource.
• Support the development of new services through market research and audience insight to maximise marketing impact.
• Where identified, collaborate with fundraising initiatives to create timely campaigns that increase income and promote key areas of work.
Brand and content management
• Provide training and support to staff on branding, marketing and media engagement.
• Manage all aspects of visual content, including photography briefs, photoshoots and our image library.
• Lead the production and distribution of print and digital publications.
• Review, develop and maintain the website, updating content, improving functionality and monitoring performance.
• Expand and manage Gaddum’s social media presence.
Media and public relations
• Build and maintain relationships with media, key influencers and relevant organisations to increase Gaddum's profile locally and regionally.
• Manage media and press coverage, produce press releases and respond to media enquiries.
• Train staff to effectively handle media requests and represent Gaddum confidently.
Impact storytelling
• Coproduce a bank of personal stories that demonstrate the impact of Gaddum’s work and challenge stigma around mental health, carers and the VCSE sector.
• Working alongside individuals, groups and communities, ensure lived and living experience is at the heart of Gaddum’s stakeholder engagement.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS Check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £37,088 per annum (increasing to £41,208 after 18 months service) + £750 per annum Homeworking Allowance + £1,500 per annum Out of Hours Allowance
Hour: 35 Hours per week - Monday to Friday
Contract: Permanent
Location: Homebased – Yorkshire based. Applicants should be able to travel across Yorkshire and the North-East for home visits to support carers and children. Travel also requires the post holder to attend staff meetings and team away days.
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.
As a Fostering Senior Supervising Social Worker with TACT Yorkshire & North East, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice.
This is an exciting opportunity to join the TACT Yorkshire & North East team.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.
Overall Duties of the Senior Supervising Social Worker will include:
- An appropriate social work qualification
- Up-to-date registration with Social Work England
- A minimum of 2 years post-qualifying experience in fostering/family placements or other childcare settings
- Experience in supporting and supervising 10-12 foster families to meet the complex needs of the looked-after young people
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality, and promoting their positive development.
- Experience in group work and/or delivery of training.
- Up-to-date knowledge of relevant legislation and regulations including the Children's Act and NMS Fostering Standards.
- Experience of working with/supporting looked after children and their foster carers.
- Ability to prioritise, plan and self-organise efficiently.
- Capable of using electronic records systems and IT effectively, including participating in virtual meetings and webinars
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus annual bank holidays.
- Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnoses).
- An hour a week of live, expert-led activities through the Annual Employee Wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Tuesday, 24th June 2025
- Interview Date: Thursday, 3rd July 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
Purpose of the job
The Head of Operations ensures UK Youth runs efficiently, compliantly, and with impact. Reporting to the Director of Finance and Operations and working closely with Assistant Directors, the role drives core operations, systems improvement, performance reporting, and policy oversight.
Overseeing IT, CRM, project delivery, governance, and administration, the postholder also co-leads the development of an Organisation Performance Dashboard with the Finance Director to track KPIs and inform decision-making.
Key responsibilities
- Operational Leadership
- Policy & Process Management
- Performance Monitoring & Business Intelligence
- Annual Planning Support
- Digital Systems & Infrastructure
- Safeguarding, Risk & Compliance
- Team Leadership & Financial Oversight
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
- Flexible/Agile Working
- 27 days annual leave plus bank holidays (pro rata for part time employees)
- Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
- Other training available in support of your personal and professional development
- Pension scheme (currently UK Youth match employee contributions up to 5%)
- Membership of our life insurance scheme which would pay-out up to 4 times your salary
- Employee Assistance Programme to support employees both professionally and personally
- 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
- IT equipment provided for the duration of contract
- CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 27th June 2025 @ 11:59pm (midnight)
Interview Dates: w/c 7th July 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

Job Title: Intensive Needs Support Coach
Location: Rochester, Medway (11 min walk from Rochester Station or buses 191, 133, 140, 700 to Star Hill Stop F)
Salary: £24,500
Shift Pattern: 12 month fixed term contract which is rolling dependent on contract extension. 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service requirements and these hours may be flexible as can be discussed.
About the role
We are seeking a dynamic and self motivated Intensive Needs Support Coach to join us on a fixed term rolling contract as part of the Rough Sleeper Initiative Project. You will provide effective practical and personal support and guidance to our residents during their stay in our accommodation to enable them to become more resilient and to live independently. The service supports residents who have a history of non-engagement and have a history of rough sleeping and complex needs. You will proactively support them to be more engaged in activities and support plans to overcome their personal barriers. You will run activities and complete safety plans, support plans, and other appropriate interventions to support our residents to achieve their goals.
About you
We are looking for someone who is dedicated and passionate to supporting those who face multiple disadvantages within society, and have a history of homelessness. You will be driven to help end the cycle, by providing personalised support to individuals for them to gain greater independence and have long term access to accommodation. You will have an understanding of the challenges they face and understand how different complex needs can vary. We're looking for someone who is resilient, a problem solver, and able to work in fast paced ever-changing environments.
- Experience in working directly with people who have experienced homelessness
- Experience with supporting people with multiple complex needs which can further include substance use and mental health
- Ability to build rapport and develop positive working relationships with our resident groups including those who have challenging behaviour and substance use challenges
- Ability to work in a fast paced environment
- Proven ability to demonstrate compassionate and creative work practices with residents to address support needs and/or risks
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Community Key Worker
Salary: £22,500 - £27,000
Location: Canterbury, Kent
Contract: Fixed Term until 31 March 2027
Hours: 35hrs per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police & Prison Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
Are you a strong believer in advocating for others? Are you empathetic, patient and determined? Then this opportunity could be right for you.
The Minerva London service provides holistic, trauma-informed support for women in touch with the Criminal Justice System. We do this through offering dedicated one to one support, safer women’s centre spaces and specialist interventions and partnerships.
To be successful as the Community Key Worker you will need the below experience and skills.
You will be working in a supportive, friendly, and welcoming team whilst having oversight of a caseload of women, who may be under the supervision of the National Probation Service or in custody, enhancing the offer of holistic support and advocacy services available to them throughout their journey.
Building relationships with other statutory and non-statutory agencies in local communities is vital to build referral pathways and provide a whole system approach to supporting individuals.
To carry out this work you will meet women in the community in your designated borough and co-locate with other agencies including the National Probation Service, as well as regularly attending Advance’s vibrant Kent Women’s Centre/office space.
You will be a creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder and has good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions.
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) if working a 35 a hour week.
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs,please email the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.
We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Customer Service Specialist to join our busy Membership Team. You will develop relationships and engage with our key demographic – parents, guardians, schools and children – to provide outstanding customer service and increase membership sales, as well as supporting our charitable initiatives, processing bookings, dealing with payments, following up on concerns and ensuring we deliver on all our customer expectations.
Key Responsibilities
1. Prepare
a. Understand all aspects of Kings Active Foundation’s mission, our values and strategy
b. Understand our processes and policies to represent the organisation and deliver exceptional customer service
c. Become fully orientated in Kings Camps booking and Membership services
d. Understand and deliver departmental sales and service targets
e. Monitor performance of current initiatives and support the development of new initiatives to improve the customer experience and membership sales.
2. Sell
a. Provide excellent customer service to both new enquiries and existing members
b. Maximise bookings from potential and existing members
c. Proactive outbound communication to members to encourage bookings and gather feedback
d. Represent the Kings Camps brand and values consistently in all interactions
3. Service
a. Provide timely and appropriate response to enquiries, questions and complaints
b. Provide requested information to members via phone, email, socials, post or other means
c. Seek and support the delivery of our charitable initiatives, group and business bookings in line with pre-agreed targets
d. Ensure all child details are accurate, updated and provided to relevant staff
e. Respond to online and external feedback through multiple platforms
f. Provide other support for Membership or other departments as requested
Benefits
Based at Sheffield Head Office
• Salary £24,000+ per annum dependant on experience
• 37.5 hours per week (Mon-Fri) within 8am-6pm but flexible to optimise maximum engagement (Our work involves extended hours and weekend work at peak times of the year)
• Hybrid working model between our Sheffield Head Office and home-working
• 20+ days annual holiday (increasing up to 25 days during length of service) plus statutory and additional discretionary holidays
• Auto-enrolment company pension with employer contributions
• Subsidised school holiday childcare provision (for 5-15 years)
• Secure, free onsite parking at Sheffield Office
• Report directly to Membership Manager with monthly 1:1 meetings
• Annual performance review
Ideal Personal Specification
• 1-2 years’ experience in a customer service role
• Highly personable and a proactive team player
• Experience of working cross-departmentally and/or with external organisations
• High level of verbal and written communication with attention to detail
• Experience of compiling reports and data analysis
• Excellent digital and computing skills
• Motivated by; and supportive of; the mission and values of Kings Active Foundation
About Us
Established in 1991, Kings Active Foundation is a UK registered charity with a vision of a world where children love being active, and a mission to get children active, having fun and learning together. We are experts in using active games, sport and fun to connect with children via our activity programmes and we equip, enable, and inspire others to deliver activity programmes. We are a small team doing big things. We have a passion for our work and a desire to get more children active and improving their physical and mental wellbeing.
Our Safeguarding Promise
We are committed to safeguarding and promoting the welfare of children and young people. Safer recruitment is central to the way we work, and all staff and volunteers are expected to share our commitment to safeguarding, always creating an environment where young people feel safe and can thrive.
Please ensure you provide a covering letter/email to highlight your experience and reasons for applying for this opportunity with Kings Active Foundation.
We’ve a vision of a world where children love being active, and we exist to get children active, having fun and learning together.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.
You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.
Main duties:
· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)
· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training
· Signpost or refer clients to other service providers as appropriate
· Maintain individual files on all clients and all action taken, using Advice Pro software
· Undertake appropriate training
· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training
· Arrange and facilitate workshops for service users, where applicable
· Work cooperatively with other staff and volunteers
· Produce regular updates on work for the Director / Deputy Director and the Management Committee
· Participate in supervisions, performance appraisals, file reviews, and internal meetings
· Undertake other reasonable tasks as required
The client requests no contact from agencies or media sales.
The Noah’s Ark Children’s Hospital Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.
Scope of the role
Our mission as a charity is to create brighter todays and better tomorrow for the children and families of Noah’s Ark. The Sparkle Fund plays a vital role in the first part of that mission, creating brighter days for inpatient families by delivering our ‘over and above’ service on the wards. Due to the popularity and success of this project and following a very successful The Big Give campaign in December 2024, we are looking to expand the team.
There are many ways in which you will be providing joy, fun and moments of sparkle to the patients and families in the hospital. The role is very varied, and no two days are the same! In any given week you could be organising hospital wide activities for Easter, celebrating a birthday with a long-term patient, arranging for a massage therapist to provide a break for parents, and distributing essentials packs for a family arriving to hospital in an emergency.
Person Specification
We are looking for a compassionate, creative individual with experience of working with children and families to join a small but highly motivated team. You will have the opportunity to see the impact that your role and that of the wider charity makes to the children and families we support.
This is a great opportunity to join a small but highly motivated team.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
What you’ll do
ShareAction’s Financial Sector Research team works towards holding financial institutions accountable for their impact on globally important challenges such as tackling climate change, upholding human rights and reversing biodiversity loss.
Asset managers, insurance companies and banks hold a huge amount of influence over the world’s largest companies through their investment, lending and underwriting activities. While many of these financial institutions publicly claim to be taking environmental and social issues seriously, often, these claims do not hold up to scrutiny.
In this role, you will have many opportunities to challenge the financial sector by contributing to:
- Our financial sector benchmarks. In the first 12 months, you would primarily be working on our 2026 benchmark of some of the world’s largest insurance companies (following our 2024 report). Our research also covers asset managers and banks.
- Coordination with civil society allies and developing new collaborations with leading global NGOs.
- Engagement with financial institutions, regulators, and industry bodies to provide detailed recommendations for improvement.
- Communication of our research findings externally, for example, on webinars.
Working alongside the rest of the Financial Sector Research team, you will contribute to ShareAction’s key reports ranking financial institutions. This involves collecting information from institutions and databases, analysing quantitative and qualitative data, producing engaging graphics to communicate results and translating this analysis into actionable steps for financial institutions to take. You will collaborate with teams across ShareAction and may join meetings with financial institutions, other NGOs, or regulators to discuss this research. We will ensure that you receive sufficient support and oversight to ensure you feel comfortable and knowledgeable in delivering this bold and challenging work.
This is a very exciting time to be joining the team. In 2025, we begin the next instalment of our comprehensive benchmark of the insurance sector. In this rapidly evolving field, we are looking for a person with excellent research and communication skills and the passion to make a difference to join our team.
What you’ll bring to the team
We welcome anyone who shares our passion for environmental and social justice through the transformation of the financial sector. Please feel free to apply even if you’re not sure you tick every box.
Essential
- Excellent analytical skills, attention to detail, and a proven ability to conduct qualitative and quantitative research.
- A broad understanding of how the financial sector works and how financial institutions can have an impact on environmental and social issues.
- A keen interest in driving the finance sector to better serve people and the planet.
- Excellent organisational skills and a proven ability to manage competing demands while still meeting deadlines.
- Strong communication skills in written and spoken English.
- Competency in Microsoft Excel, including writing formulae and building charts.
- Strong teamwork skills and the ability to work collaboratively.
- A passion for ShareAction’s vision and mission.
Desirable
- Subject matter knowledge in climate change, biodiversity or human/labour rights.
- Experience in or with the finance sector; an understanding of responsible investment and its implications for different types of financial institutions.
- Experience giving presentations.
- Any experience programming, particularly an interest in learning Python for data processing.
- Experience with managing relationships with external stakeholders.
- Experience with Microsoft Office 365, particularly SharePoint.
- Experience with CRM systems, ideally Salesforce.
ShareAction currently operates a hybrid working policy, with staff permitted to work either in our office or remotely. The Financial Sector Research team normally meets in the office once a week, with some flexibility possible.
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- An 8% non-contributory pension invested with NEST and their green funds.
- A healthcare plan with BUPA.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- Death in service cover of 3x salary.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Wednesday, 18 June 2025.
First-round interviews: w/c 30 June 2025 (online).
Second-round interviews: w/c 7 July 2025 (online).
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Community Housing Assoication
- Opportunity to lead a finance function alongside the Head Of Finance
About Our Client
Founded in 2007, Phoenix Community Housing is a not-for-profit resident-led housing association based in south London. Their approach empowers tenants and leaseholders to take a central role in decision-making and they have more than 3,500 shareholding members. The Chair is a Phoenix tenant and residents form the largest group on their Board.
Phoenix Community Housing own and manage more than 7,600 homes in the Lewisham wards of Bellingham, Catford South, Downham and Grove Park. They are committed to ensuring that their residents can enjoy warm, safe and dry homes while also working with a range of partner organisations on initiatives to benefit their community.
Phoenix Community Housing also have an active development programme, focused on high quality and sustainable design, and have won a number of architectural awards. They are the largest employer in the south of Lewisham with over 270 staff.
Job Description
Job Purpose
As a Financial Controller, you will be responsible for delivering professional customer service, work collaboratively across the organisation, and contribute to the success of the corporate plan. You will actively support residents and the community, promoting a One Phoenix approach and focusing on providing excellent homes and services while upholding the organisation's values.
Financial accounting
- Oversee payments, purchase ordering, accounts payable, and ensure accurate recording of transactions in the general ledger.
- Lead the annual statutory audit, prepare statutory accounts, and coordinate with external auditors.
- Manage tax returns for Phoenix community Housing and subsidiaries (VAT, Corporation Tax) and ensure compliance.
- Approve monthly payroll with People Services, reconcile salary/pension accounts, and ensure control accounts are cleared.
- Prepare and monitor cash flow forecasts, process journals, and oversee company insurance administration
Management Accounting
- Collaborate with finance business partners to provide consolidated monthly accounts, financial statements, and cash flow reports.
- Assist the Head of Finance in finalising all financial reports for the Executive Team and Board
Reporting
- Participate in the annual budgeting process and update the business plan until Board approval is obtained.
- Assist the Head of Finance in preparing and submitting regulatory statutory returns to the Housing Regulator, Financial Conduct Authority, and Companies House.
- Regularly review and maintain the Chart of Accounts to meet the organisation's reporting needs.
- Ensure internal compliance with the delegation scheme, report emerging issues, and update the Asset and Liabilities Register.
- Lead or participate in internal audits and stay updated on accounting standards to ensure compliance with best practices.
Rent & Service Charge
- Manage the Rent and Service Charge Accountant to ensure proper accounting of rental and income transactions in compliance with regulatory standards.
- Inspire and drive team performance, ensuring development, target achievement, and value for money principles.
- Contribute proactively to residents and the wider Phoenix community Housing, fostering a collaborative environment.
- Take ownership of key performance indicators (KPIs), ensuring positive outcomes and cross-team collaboration.
- Commit to ongoing training, model professional behaviour, and adhere to Phoenix Community Housing values, policies, and regulation
The Successful Applicant
- Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW, CIPFA etc)
- Significant experience as a senior member of a finance team within the Social housing Sector
- Experience of preparing VAT under the partial exemption regime, and a VAT shelter
- A positive approach to excellent customer service, care delivery and a commitment to quality
- Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a Mid sized Housing Association is preferable).
What's on Offer
We would like to offer the successful candidate:
- £73,751 per annum
- Hybrid working, with 2 days in the office
- Access to a wide range of perks and discounts
- Employee assistance program.
- Cycle to work
- Healthcare scheme
Contact
Eze Ewuzie
Quote job ref
JN-052025-6747594Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Personal Assistant to the Senior Leadership TeamLocation: London (Hybrid - minimum two days in-office per week)Salary: £30,321 - £31,504 per annumContract: Permanent, Full-time (37.5 hours per week)Benefits: 25 days holiday + bank holidays, 4% pension contribution, Employee Assistance Programme, Cycle to Work scheme, Childcare Voucher scheme
About the OrganisationThis UK-wide charity is committed to creating positive social change through collaboration, innovation, and evidence-based practice. They work across sectors to improve outcomes for individuals and communities, with a strong focus on partnership and impact.
The RoleThis is a key role supporting the charity's Senior Leadership Team (SLT), with a particular focus on one of the organisation's major national partnership initiatives. You'll help ensure the smooth running of leadership operations and act as a central point of contact for senior stakeholders across the charity, public sector, and beyond.
Key Responsibilities
- Provide proactive executive support to SLT members, including diary and inbox management, meeting coordination, and document preparation.
- Lead on logistics for meetings, travel, and events, ensuring efficiency and professionalism.
- Support the administration of key governance and leadership meetings, including minute-taking and action tracking.
- Collaborate across teams and partnerships to support project delivery and communication.
- Maintain accurate records and systems, including CRM and SharePoint.
- Coordinate office operations in London, including facilities liaison, stock management, and welcoming new staff.
- Provide administrative support for Board and management groups.
- Uphold confidentiality and data protection standards in all communications and documentation.
About YouYou'll be a confident, highly-organised professional with experience supporting senior leaders. You'll be comfortable managing multiple priorities, handling sensitive information, and working independently. You'll also bring:
- Excellent minute taking skills - You need to be a very confident minute taker
- Very strong proven diary management skills
- Strong digital literacy, including Office 365, SharePoint, and CRM systems
- Experience in minute-taking and preparing high-quality documents
- A proactive, solutions-focused mindset
- A commitment to equality, inclusion, and the values of the charity
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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Using Anonymous Recruitment
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Our Charity
No Limits is the leading youth services charity in Southampton, supporting children and young people in the city and across Hampshire.
At No Limits, it is important our staff and volunteers reflect, represent, and have experience of the challenges faced by the children and young people we support. We are proud of and appreciate our many staff and volunteers who use their own lived experience to support the children and young people they work with.
With this in mind, we are committed to diversity, equity and inclusion (DEI) in all aspects of our work and organisational culture – and when recruiting, it’s important to us that we continue diversifying our staff and volunteer teams, with children and young people at the centre of everything we do.
When we talk about talent, we value the transferrable skills and experiences you can bring to No Limits, whether through work (in the same or a different sector), volunteering, or personal experiences. To make sure we get the best talent on our team, we are open to and actively encourage applications from all backgrounds and sections of the community, including diverse ethnic backgrounds, LGBTQIA+, disabled, and neurodiverse individuals.
Your Role
As Head of Harm Reduction and Engagement, you’ll lead our Drug & Alcohol Support Hub (DASH) service, detached outreach provision and youth justice support – while driving innovation in youth empowerment, Diversity, Equity and Inclusion (DEI), and new service models. You’ll be our subject expert in harm reduction, criminal justice, and engagement with vulnerable and marginalised young people.
You’ll play a key role as part of our Senior Management Team, and lead a passionate, experienced team delivering critical services to young people across Southampton and Hampshire. You will also lead on maintaining strong strategic partnerships, including with our substance use lead provider, Change Grow Live.
Your key responsibilities will include:
- Leading and managing our DASH service, detached team, and young people’s link workers
- Overseeing delivery of effective, evidence-led services that meet contractual and community needs
- Driving our organisational response to DEI in service delivery
- Supporting innovation and emerging projects such as Alternative Provision
- Leading strategic partnerships with statutory, voluntary and community organisations
- Representing No Limits externally as a senior manager and subject expert
- Managing teams, budgets, quality assurance, safeguarding, and development of new services
We are committed to making a difference in the lives of the children and young people we work with, and as such, you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount.
We particularly welcome applicants from diverse backgrounds and those who have had experiences similar to the young people we aim to support. We are committed to creating a diverse environment where people can be their authentic selves, where their experiences and opinions are valued, and we are all open to learning from each other.
As part of our team, you’ll receive a comprehensive induction and access to learning and development opportunities relevant to your role, supporting your ongoing growth.
You’ll have the essentials of:
- Proven experience in developing and managing services in harm reduction, substance use, youth crime prevention or community settings
- Experience managing teams and delivering outcomes across multidisciplinary areas
- Understanding of safeguarding, risk, youth participation and co-production
- Strong knowledge of DEI in youth/community services
- Ability to lead partnerships and represent your service area internally and externally
- Confident communicator and able to lead with influence
Please let us know if we can support you with any reasonable adjustments at any point prior to, during or after the selection process, such as access arrangements, flexible working, or a suitable place to pray.
Interested?.. We’d love to hear from you
We’d be happy to have an informal discussion and answer any immediate questions you might have.
Role Terms
Salary: Band G £40,270 to £47,828 per annum, full time equivalent (based on 37.5 hours per week)
Hours: 32 to 37.5 hours per week - happy to talk flexible working
Place of Work: Hybrid – Southampton base with remote working opportunity
Contract: Permanent
Essential Car User: No - must be able to travel across Southampton and Hampshire services
Our recruitment timeline:
• Applications close: 9am on Monday 23rd June 2025
• Final stage selection and interview: Week commencing 30th June 2025
To apply for this role, please refer to the Head of Harm Reduction and Engagement Applicant Pack and submit your CV and cover letter, outlining your motivation for applying and your relevant experience, qualifications and achievements.
The client requests no contact from agencies or media sales.
3 days a week (plus occasional Saturdays in the year)
Hybrid role (working from home and at the office in Morden)
The purpose of the role is to work with AT Legal & Policy Officer in providing administrative and human resources support to the organisation. Attention to detail, possessing a strong work ethic, discretion, and having the ability to work as part of a team are important elements of this role.
To be successful, you will need at least a year's experience as an HR Assistant, staffing officer or in a related position, along with working knowledge of HR functions.
Further information about this opportunity can be found in the Job Specification.
Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.
Closing date: 30 June 2025
The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.
No enquiries from agencies or media sales.