Programme assistant jobs in Hammersmith, greater london
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Are you an experienced operational leader with experience of developing and innovating services which improve client experience for vulnerable adults?
We are looking for someone to join St Mungo’s as Assistant Director of Client Experience. This new post brings together a range of services that deliver added value to our service offer for clients.
From leading the work on client involvement, to developing and delivering learning, training and employment interventions, to providing advice and improving our practice on welfare rights and complex health and wellbeing needs, this role is central to delivering our work to support clients to rebuild their lives.
As Assistant Director of Client Experience, you will work closely with client services and fundraising colleagues, bringing these areas together to ensure we deliver compelling services that enhance our client experience, attract funders, and clearly demonstrate their impact and value.
You will embed a culture of collaboration, strengthening partnerships with different organisations so that, across the system, we work towards providing the services our clients need and that achieve the greatest impact.
In this role you will:
- Oversee client involvement, resident engagement and lived experience apprenticeship schemes.
- Lead the coordination of our volunteers and the assessment of social work student placements.
- Oversee services offering clients learning, training and employment support.
- Lead work that supports clients and colleagues to navigate the welfare system, and to manage complex needs such as health, substance use, palliative care and bereavement.
- Focus on increasing our innovation, testing and learning from different interventions.
About you
We are looking for an experienced operational leader with a background in leading teams delivering services to groups of vulnerable adult clients. You will bring a passion for client involvement and a track record of developing, innovating and strengthening service offers and bringing teams together.
Your leadership will be committed, empowering, accountable, creative and inclusive. You will be an excellent problem solver with strong communication and influencing skills, able to engage colleagues at all levels and build effective partnerships across the sector. You will also have experience of managing budgets and using complex data to inform decisions and improve performance.
Above all, you make things happen. You drive progress efficiently while building engagement and collaboration, ensuring outcomes are delivered and meet the needs of the organisation.
Flexible working
This post is offered on a full time basis (37.5 hours per week), or part time hours can be considered (minimum 22.5 hours per week). We are open to discussions about different working patterns, for example condensed hours.
We support flexible and agile working. This role is London-based, with an expectation of working from our Central Office or one of our services at least 2 days per week to support collaboration, leadership, training and relationship-building. Due to the nature of the role, you will also work across different London and regional services and be expected to spend a significant part of your time our engaging with colleagues and clients in our services.
Our Central Office is currently located in Tower Hill, with a plan to relocate to a new space in Farringdon in summer 2026.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 23 March 2026
We will be holding colleague panels week of 13 April 2026, followed by interviews from 21 February 2026
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this level.
What we offer
Excellent Development and Growth Opportunities
A Diverse and Inclusive Workplace
Great Pay and Other Benefits
Thank you!
Can you inspire and support a young person through the many challenges they face? Are you looking to work for an organisation that enables you to make a real difference in the life of a young person? Would you like help to develop your skills and aspirations in this field?
The Hebe Foundation is a Christian Youth charity working with all young people to help them discover and use their gifts & talents; whilst building the character to sustain their gifts. We have a burning passion to see young people grow in every area, and for us to be able to provide them with the environment and tools for that growth. We create innovative, inspiring, educational, fun projects for all young people, with an emphasis on those who are from challenging circumstances.
We are seeking an organised Assistant Project Manager & inspirational Lead Youth Worker to assist the Project Manager & leadership team to plan, coordinate and manage our various youth projects. You’ll engage directly with the young people in an authentic creative way providing support and facilitation. You should be confident to deputise for the Project Manager.
Location: Clapham, London UK, however the option of hybrid working is available at times.
Responsibilities include:
Project Management
· Assist in planning, implementing, coordinating and reviewing projects
· Engage with and deliver projects to participants (young people)
· Ensure monitoring, evaluation and reporting of projects
· Manage social media platforms -content & design
· Liaise with young people, parents/carers and other stakeholders
Youth Work
· Lead our team of sessional youth workers and volunteers
· Provide pastoral support and guidance to young people
· Deliver quality focused youth provision across our sites including schools
· Co-developing programmes
· Identify and draw out gifts and talents in our young people
· Assessing character development
· Ensuring participant safety during interaction (following Hebe policies & protocols)
Key Requirements/Desirables:
· Evidence of Youth Work experience
· SEN experience
· Project planning
· Excellent organisational skills
· Social Media competency
· Great IT Skills
· Excellent people skills and ability to interact with a wide range of client staff and demands.
· Ability to problem solve and work independently
Full Hebe training, security checks and Enhanced DBS checks will be undertaken by the successful applicants
16hrs per week (base which increases during project delivery). Rate is £14.50 per hour.
The client requests no contact from agencies or media sales.
Thank you!
Help shape a future where people with motor neurone disease (MND) receive joined-up, person-centred support. As a Programme Lead - Integrated Support, you will guide the development of a new integrated support model, coordinating activity across seven connected work-packages and ensuring progress that is timely, focused, and grounded in real need.
As the Programme Lead, you will work across teams to plan, align, and drive programme delivery. You will ensure each area of work is clearly structured, purposeful, and supported, while maintaining strong relationships across the Motor Neurone Disease Association.
Key Responsibilities
- Lead planning and delivery of projects within the Integrated Support Programme
- Maintain a clear programme framework that supports governance, prioritisation, rick-management and quality assurance
- Collaborate with senior leaders to inform strategic direction and future development
- Engage colleagues, volunteers, and community stakeholders to support innovation and inclusive co-production
- Track progress, evaluate effectiveness, and embed continuous improvement
- Oversee budgets, resources, timelines, and project standards
- Identify and manage risks and interdependencies
- Promote integrated, person-centred approaches rooted in lived experience and best practice
About You
- Experience leading complex project portfolios within service-focused settings
- Knowledge of service improvement and the ability to apply recognised Quality Improvement methods
- A formal project management qualification (e.g., PRINCE2, APM, Agile)
- Skilled in programme framework development, resource planning, and financial oversight
- Strong analytical skills and confidence using metrics to inform decisions
- Excellent stakeholder engagement skills and clear, inclusive communication
- Ability to lead collaboratively, supporting both staff and volunteers
- Strength in risk management and constructive problem-solving
Further information about MND Association and full job description is available in the attached Candidate Pack.
This is a home-based role with a requirement to travel to Northampton, London and regionally in-line with role and organisation requirements.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
Registered Charity
101 - 500
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Thank you!
Forest Peoples Programme is seeking two Programme Assistants to provide vital administrative, logistical, and project support, helping Indigenous Peoples and forest communities secure their rights and protect their forests.
About Forest Peoples Programme
Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.
Working at local, national and global levels FPP supports Indigenous Peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of Indigenous Peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.
Role summary
The work of Forest Peoples Programme (FPP) is organised via three core programmes, each of which is led by a Programme Coordinator. The Programme Assistant position provides a broad support function for the Programme Coordinator, principally in relation to administrative and logistical support, as well as supporting programme and project monitoring and management (including some financial management). Programme Assistants need to be able to work at pace on multiple different tasks concurrently; to be proactive and take initiative under broad direction; to be able to work directly and respectfully with Indigenous Peoples and forest peoples and their organisations; and to be able to write well, taking notes and distilling information in English (and ideally also in a second relevant language).
Responsibilities
- Contribute to development and tracking of the Programme’s work, including key dates, deliverables and actions, and help maintain internal knowledge management systems and channels.
- Support Programme and sub-programme team meetings, including organising meetings, drafting agendas, taking minutes, and monitoring and following up on action points.
- Support the Programme Coordinator and other programme colleagues in communications with grant partners, donors and other parties, including liaising with partners and programme colleagues to prepare Partnership Agreements, Letters of Agreement, and consultancy contracts (from templates).
- Work with the Programme Coordinator and the finance team to track expenditure across relevant programme budgets, monitor progress (including spend) on key projects within the programmes, track key donor reporting deadlines and help compile and submit narrative and financial reports to donors.
- Support fundraising, including compiling and checking grant applications.
- Support finalisation of publications and communications.
- Assist in planning, preparation and organising of events, workshops or meetings, working closely with FPP’s admin/logistics and finance teams, and supporting the attendance and participation of partners and staff at other national and international events. Accompanying programme colleagues on international trips and meetings to lend a hand where needed.
- Provide (where able) or facilitate access to, remote (and potentially also in-country, as needed) capacity building support to local partners in relation to project management, finance, planning, reporting, computer/IT skills, communication and procedures, monitoring and evaluation etc.
- Act as a port of call for programme staff seeking programme or project information or information about wider organisational policies and processes.
- Support the tracking of impacts against an established Monitoring, Evaluation, Accountability and Learning (MEAL) framework, working with programme colleagues to assemble and systematise information.
- Participate in FPP meetings and staff sharings (online or in person) and attend FPP’s Annual General Meeting.
- Other tasks incidental to these or otherwise as agreed with the line-manager.
Person specification
Essential experience
- Experience of working in the not-for-profit sector, ideally with an international focus
- Experience with project administration and logistics work, supporting fundraising and donor reporting, and supporting meetings and events.
- Experience of supporting financial management of grants and projects, including drafting and monitoring large and complex budgets.
Desirable experience
- Experience of working in FPP’s niche (or related), including with Indigenous Peoples, forest peoples, and global south organisations and/or networks
- Experience of working in the geographical regions were FPP works
- Experience of remote working, particularly with people from different cultures
- University degree in a subject relevant to the work of FPP
Essential skills and qualities
- Highly proficient in written and spoken English
- Ability to work effectively, sensitively and proactively as part of a multi-cultural, dispersed team of FPP staff and partners to achieve shared objectives.
- Excellent communication skills and ability to build healthy working relationships both internally with colleagues and externally (including with partners from global south, remotely and in person)
- Proven organisational and time management skills with the ability to work under pressure and to multiple deadlines, and the flexibility and agility to respond to multiple and evolving priorities and timelines
- Alignment with the vision, mission and core principles of FPP’s work
- Excellent writing skills, including the ability to synthesise information from various sources and express it concisely
- Availability to travel overseas for 1-2 weeks at a time (likely no more than 2-3 times per year, if at all)
- Strong skills in Microsoft applications, including in particular Word and Excel
Desirable skills and qualities
- Fluent or highly proficient (professional working level) in one or more of the following languages: French, Spanish and/or Bahasa Indonesia
- Understanding of human rights and Indigenous Peoples
- Working knowledge of the themes relevant to FPP work, e.g. environment governance, responsible finance, and gender justice.
We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.
FPP is unable to sponsor visa applications for this role.
To apply for this post, please submit a CV and covering letter via the CharityJob website. As an equal opportunities employer we ask that applicants do not include a photograph in their application.
Deadline for applications: 8th March 2026, at 17.00 GMT
Estimated interview dates: During the week commencing 16th March 2026
For the covering letter (max 2 pages), interested applicants are advised to carefully study the job description and reflect on how your work and experience reflects the experience and competences we are looking for and would enable you to successfully fulfil the specified role responsibilities.
FPP is unable to sponsor visa applications for this role.
The client requests no contact from agencies or media sales.