Programme communications lead jobs

Job Title: Youth Engagement Worker - Casual

Department: Youth and Employability

Reports to: Coordinators/ Senior Manager

Salary: £13.50 - £14.50 per hour (Depending on experience)

Closing Date: 23rd September 

Interviews: 1st October 2025

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff. The Trust is forecasting further significant expansion over the next two years following its appointment as a key partner in the redevelopment of Gunnersbury Park [as a sports hub], and its move to new, larger, purpose-built premises directly adjacent to the new Brentford FC 17,500 capacity stadium near Kew Bridge in 2021.

Inclusion Statement

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Safeguarding Statement

Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.

General Trust Accountabilities

• To ensure compliance with all relevant policies, including health and safety and safeguarding policies
• To ensure compliance with all relevant legal, regulatory, ethical and social requirements
• To ensure compliance with the Trust’s Code of Conduct.
• To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
• To keep confidential any information gained regarding the Trust and its personnel
• To maintain a flexible approach to work at all times

The Youth and Employability Department

Over the past five years, Brentford FC CST has significantly expanded its Youth and Employability provision. The department provides a diverse range of informal and formal learning opportunities designed to help young people develop essential life skills, engage with their local communities and prepare for the world of work. Our programmes support their transition to adulthood, by equipping them with the confidence, experience and networks they need to thrive.

We believe in high-quality, impactful provision which makes a tangible difference to young people’s lives; our offer includes a wide range of personal, social and educational experiences delivered through both sessions and tailored 1:1 support. These include weekly group sessions, short courses/projects, PSHE style activity, holiday programmes, training opportunities, volunteering & social action, residential trips, employability workshops and industry engagement days.

Collaboration is at the heart of our approach. We work in partnership with schools, local authorities, charities, and national organisations to both reach young people and connect them to meaningful opportunities and wider support networks

Main Purpose of Job

The Youth Engagement Worker’s role is to create positive, safe, educational, and memorable experiences for young people on our programmes. Youth Engagement workers will lead, inspire and support young people to develop personal, social and educational skills through creative and developmental activities.

Youth Engagement Workers will lead a variety of youth programmes, sessions, assemblies, and community-based projects in both local schools and the wider community. These initiatives will focus on key themes such as life skills, personal and social development, teamwork and leadership, employability, youth voice, and social action. They will collaborate closely with local community groups, partner organisations, charities, and employers to create meaningful opportunities that support and empower young people, while contributing positively to the wider community.

Youth Engagement workers will need to be innovative and think outside the box. They will provide pastoral care, and deliver inclusive curriculum sessions, and skill development activities to groups and individuals. The role is suitable for a dynamic and confident person who has experience in leading, motivating, and supporting young people to successfully participate in positive programmes and activities.

Responsibilities

• Lead, inspire and motivate young people through positive, creative and developmental sessions and activities.
• Supervise and take responsibility for pastoral care and safety needs of the young people.
• Deliver centre-based, community, school, and outdoor/adventurous activities and sessions.
• Consider youth voice and involve young people in the planning and delivery of activities on offer, and ensure they are innovative and effective.
• Plan, design, adapt, and deliver assigned curriculum sessions which include reflective learning, facilitating workshops, and youth-led delivery. Ensure sessions are consistent with the project themes and youth work outcomes.
• Engage and build positive relationships with young people to provide effective support, mentoring and coaching on a one-to-one and group basis where needed. Support young people to work successfully and impactfully with key partners including community groups, schools, venues, employers and other providers.
• Use detached and outreach methods to engage and recruit new young people on to programmes.
• Support young people with challenging behaviour and ensure our code of conduct is upheld.
• Ensure all activities and sessions are adapted to include and meet the needs of all young people. Implementing inclusion support plans where necessary.
• To understand and comply with all policies and procedures in line with Trust and contractual responsibilities including the safeguarding of the young people, GDPR, health and safety and EDI.
• Support youth volunteers, young leaders and assistant youth workers to work positively with young people and follow Trust policies and procedures.
• Ensure all administration tasks are completed accurately and within allocated time scales including handling personal data, managing expenses and petty cash, safeguarding reporting and risk assessments.
• Participate in training sessions related to safeguarding and emergency response.
• Maintain accurate records of incidents, concerns, and actions taken.
• Report any safeguarding concerns promptly to the appropriate authorities or designated personnel.
• Work closely with the Manager, Coordinators, Youth Workers, Coaches and partners to support the young people on sessions. Ensure a united approach to delivering activities.
• Attend regular supervision sessions and compulsory training to enable all duties to be carried out effectively.
• Work with other BFCCST staff to develop youth voice, youth development programmes and employability activity across other BFCCST projects.
• Any other reasonable duties and responsibilities considered appropriate by the Senior Manager
• Work flexible hours including evenings and weekends when require.

The Selection Criteria

Essential

Qualifications and experience

1. At least one year’s experience of delivering positive activities with young people (either in a voluntary or paid capacity).

2. Youth Work level 2 or alternative equivalent experience

3. Experience of inspiring and motivating young people from a variety of cultural, economic and social backgrounds.

4. Experience of planning, leading and facilitating both large and small group sessions, and 1 to 1 activity.

5. A Safeguarding and First Aid qualification or willingness to complete training.

Skills, Knowledge, and ability

1. An awareness of current socio-economic issues and trends which may affect young people and youth employment in the locations we work in.

2. Ability to build relationships and work alongside stakeholders including schools, charities, employers, local council etc.

3. Able to be proactive and adaptable to manage challenging behaviour and support young people with inclusion needs.

4. Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection in relation to working in the community and youth work environment

5. Ability to regularly travel within the allocated work areas (Predominantly Ealing and Hounslow).

6. A willingness to work flexible hours as this role will involve evenings and some weekend commitments.

Desirable:

• FA level 1 or equivalent sports qualification

• Experience of working in partnership with young people or diverse community organisations to amplify youth voice.
• Experience of working with stakeholders such as professionals, community groups, schools to create opportunities for young people.
• Good knowledge of the local area and demographics (Hounslow and neighbouring boroughs)
• Alternative professional qualifications directly related to working with young people and children in a formal or non-formal setting
• Ability to adapt curriculum sessions to support young people with additional support needs
• Experience of, or a strong understanding of, how to effectively engage young people from vulnerable (e.g. homeless, young carer, etc) or underrepresented groups (women and girls, ethnic minorities), including those facing barriers to education, employment, or training.
• Previous experience of working with young people residentially.
• A full driving license and access to own car.

Personal Qualities:

• Good Emotional intelligence - Able to build a positive rapport, empathise and relate well to young people and children from a wide range of backgrounds and engage them in activities which support their development.
• Strong interpersonal & communication skills – ability to communicate with young people, parents, partners and staff effectively.
• Leadership and Team work - Ability to take the lead as well as work collaboratively as part of a team.
• Resilience -. Maintains a positive and proactive attitude to set backs, or challenging behaviour. Able to reflect on experience to support growth.
• Adaptable – Ability to work in a fast paced and demanding environment, responsive to changing situations

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.

This role is a Regulated Activity role - please complete the Declaration of Offences Form

County Organiser

Are you an enthusiastic and dynamic individual with a passion for supporting young people? Do you thrive in a fast-paced environment and enjoy connecting with a diverse range of individuals? Devon Federation of Young Farmers’ Clubs (DFYFC) is looking for a proactive and inspiring County Organiser to lead our vibrant team.

About the Role:

The County Organiser plays a crucial role in the success of Devon FYFC, supporting and developing our members and clubs. This is a fantastic opportunity for someone who enjoys meeting people, has a strong understanding of young farmers, and is committed to enabling young people to grow and succeed.

Key Responsibilities Include:

• Building and maintaining strong relationships with members, YF clubs, and stakeholders.
• Managing and motivating a small team.
• Organising and attending evening and weekend meetings and events.
• Communicating effectively with various audiences.
• Working calmly and efficiently under pressure.
• Multi-tasking and prioritising effectively.

What We’re Looking For:

• Knowledge and understanding of Young Farmers’ Clubs.
• Experience in managing a small team within a busy setting.
• An outgoing, positive, and resilient personality.
• Exceptional communication skills, both written and verbal.
• A natural ability to engage and inspire those around you.
• A commitment to enabling young people to achieve their potential.

If you are a highly motivated individual who is passionate about rural youth and community, we encourage you to apply!

For a full job description please see County Organiser Job Description 2025

Closing Date: Monday 29th September 5pm

Role purpose

RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.

With the main objectives of reducing re-victimisation and reoffending, and helping to protect the public, the RISE practitioner will deliver a range intervention (individual and group), both in the community and in custody.

Key Responsibilities:

• Provide a high-quality service to victims of domestic abuse, delivering a service to those at risk;
• Work collaboratively within a multi - agency framework consisting of the Multi Agency Risk Assessment Conferences (MARAC) and local partnership responses to domestic abuse;
• Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Focus on and prioritise high risk cases and provide a pro-active service through individual safety planning and personal support. 
• Work with victims of domestic abuse at all levels of risk to help them access services to keep them and their children safe.
• Liaise with Social Services and other professional agencies in relation to any child protection/ adult safeguarding risk issues highlighted;
• To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the Safeguarding lead (or whoever is relevant).
• Maintain high standards of professionalism and keep abreast of current legislation, best practice and maintain a focus of continuous improvement;
• Work with victims of domestic abuse to help them access services to keep them and their children safe;
• Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims, and work collaboratively with these as appropriate;
• Provide advocacy, emotional and practical support, and information to victims in relation to legal options, housing, health and finance;
• To record case work accurately and ensure administration of caseload is always up to date.
• To communicate internally within RISE, with victims and with partner agencies about the risks and needs of victims.
• To attend regular case review meetings with the DA Team Leader and Practitioners to share information around the identified risks.
• Manage a caseload of 60-70 service users ensuring each client receives a timely and appropriate service, individual to their needs;
• Support the empowerment of the client, and assist them in recognising the features and dynamics of domestic abuse, and help them regain control of their lives;
• Maintain knowledge of the organisation’s operating environment;
• Demonstrate and maintain a commitment to the organisation’s vision and values, strategic aims and objectives.
• To attend and participate in any and all internal and external training identified as necessary to meet the requirements of the role as identified by Rise Mutual CIC.

Main Duties:

• Establish timely contact with Victim/ Survivors of domestic abuse perpetrators who are referred to attend a DVPP,
• Carry out assessments with the Victim/ Survivors via telephone contact or community visit, using the Safe Lives DASH risk assessment tool;
• Carry out detailed safety planning with Victim/ Survivors;
• Manage risk by being pro-active with Victim/ Survivors, sharing information with other relevant agencies in a timely way.
• Refer and/or signpost Victim/ Survivors to other services/agencies to meet risk/wellbeing needs;
• Ensure Victim/ Survivors can access a place of safety e.g. refuge, if risk escalates to a dangerous/unsafe level;
• Maintain Victim/ Survivors contact and continuously monitor risk by keeping up with all available information while the perpetrator attends the programme;
• Attendance at Social Services Conferences (if appropriate), Risk Meetings and MARAC, advising on any safety planning for any risk issues highlighted;
• Undertake an end of case review, signposting Victim/ Survivors to external agencies for ongoing support where appropriate;
• To maintain up to date Victim/ Survivors records to ensure data is collated for all work completed.
• To offer 100% of Victim/ Survivors to complete service user feedback;

Confidentiality and Information Security

• To adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant
• To comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders without direct service user contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties:

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Cover for other posts as appropriate, and willingness to be trained in new interventions.

Person specification:

Experience

• Have experience of giving or undertaking advice, advocacy, counselling or casework within a domestic abuse setting;
• Have experience using an evidence based risk identification check list as a tool to aid risk identification and management for Victim/ Survivors of domestic abuse, as well as an understanding of the limitations of such tools.
• Have experience of working with people who have had to deal with difficult emotional incidents or events using a trauma informed approach;
• Possess good organisational skills with the ability to work methodically and accurately whilst meeting deadlines;
• Have experience of liaising with a range of professionals and agencies;
• Have experience of timely preparation of reports on behalf of users; preparing reports and submissions to statutory or professional bodies;
• Experience of case management and record keeping;
• Experience of delivering programmes/training and/or the willingness to be trained;

Skills​

• To work on own initiative and as part of a team without close supervision;
• To maintain professionalism when dealing with cases, which may be stressful and demanding;
• To work effectively under pressure including prioritising workload and meeting deadlines;
• To demonstrate empathy for the issues and barriers, faced by Victim/ Survivors and their families;
• To respond positively to change;
• To communicate with vulnerable clients;
• To communicate with external organisation professionals;
• To have excellent written communication skills to write reports;
• Proven communication and Interpersonal skills (both verbal and written).

Knowledge

• Proficiency in the use of case management databases to accurately record Victim/ Survivors information;
• Proficiency in MS Office skills (MS Word, Excel) to intermediate level and experience of using such skills in a busy office environment;
• Have an IDVA qualification or equivalent (Desirable).

The EMHIP (Ethnicity and Mental Health Improvement Programme) Mobile Hub Support Worker has been co-designed with individuals with lived experience of mental health care to provide direct, person-centred support to individuals in their local communities.

The Croydon BME Forum and Asian Resource Centre Croydon, in partnership with South West London Integrated Care System (SWL ICS) and South London and Maudsley NHS Foundation Trust (SLaM) are working together to address the ethnic inequalities in health and social care through the Ethnicity and Mental Health Improvement Programme (EMHIP). One of the key interventions of EMHIP is the implementation of the Mental Health & Wellbeing Mobile Hub. This is a mobile, all age, whole family hub service, delivered within both faiths based and community-based organisations.

The Mental Health & Wellbeing Mobile Hub team will be a dedicated team of experienced, culturally aware support workers and clinical staff embedded in the community to provide services to all local residents, but with a specific focus on BAME communities. This team will be based in different locations across the borough, working within BAME communities, alongside faith groups and existing wellbeing hubs in Croydon.

Job Summary

The Mobile Hub Team Support Worker is a skilled, knowledgeable, and empathetic person, who enjoys working with people, taking a person-centred approach. They must be flexible, adaptable, and comfortable working in an active setting, with people and professionals across the health and social care system. They will be practical, resilient, well organised and have excellent communication skills. 

As a Hub Support Worker, you will be responsible for working with the team, providing advice and practical help for local residents in need of mental health support or general well being/social support. You will work as part of a wider hub team, rotating between different community locations, providing one-to-one support, and making referrals to the team psychologist and secondary care services, as well as helping people to access other agencies and services, such as benefits, housing, debt services. You will work with the mobile hub team to offer wellbeing activities, including workshops as well working with primary care and collaborating with community services.

You will work in a variety of settings, including:

• Faith-based groups 
• Community settings 
• Colleges 

Main responsibilities

• Working closely with CBME Forum Mobile Hub Team Manager
• Support new referrals and offer a person-centred, wellbeing assessment that identifies their wellbeing difficulties and develops a plan to support positive mental and general wellbeing. 
• Ensure that staff resources are coordinated to provide cover being aware of the team’s work/life balance.
• Deliver one-to-one support to hub users and manage a caseload of individuals as agreed with the Hub Team Manager.
• Provide advice and information relating to Welfare Benefits, including Universal Credit and work with service users to assist them with claims, online assessments, including Work Capability Assessments, applications, form-filling and contacting agencies such as the Department of Work and Pensions and London Borough of Croydon Welfare Rights and Housing teams. 
• Provide basic housing advice.
• Provide general money and debt management advice. 
• Provide information on employment opportunities and training support for clients.
• Support colleagues within the Mental Health & Wellbeing Mobile Hub, with enquiries which relate to your specialist knowledge and experience e.g., in Universal Credit, Housing, Money or Debt Management, access to training, education or employment.
• Support access to, and the delivery of, a variety of peer and social support groups, workshops and activities available.
• Work as part of the wider hub support team, co-delivering workshops, liaising with colleagues, and arranging referrals where necessary to hub team psychologist.
• Facilitate direct referrals to secondary care services and community services.
• Work from a strength-based approach, focusing on the person themselves and providing non-judgemental support, respecting diversity and their lifestyle choices. 
• Attend training, forums, and meetings to ensure knowledge remains relevant and up to date. 
• Keep up to date about current best practice and legislation within mental health, as well as within the field of Information & Advice more generally.
• Provide updates and feedback to the EMHIP Mobile Hub teams. 
• Maintain accurate and up to date service user records using online database systems.
• Preparing and giving talks on the work of the service to other organisations e.g., Social Services, Mental Health Resource Centres.
• Work within all policies and procedures of the Partnership, ensuring that information remains confidential and to adhere to the General Data Protection Regulations 2018 (GDPR)

Events Community Fundraiser
 

Location: Flexible with two days every fortnight in the Oxford Office
Department: Fundraising
Salary: £33,000 - £35,000 per annum (depending on experience) plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
 
RABI is the farmers charity.
 
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
 
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
 
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
 
RABI is on a journey to help shape a future farmers deserve.
 
ROLE OVERVIEW:
 
The Events Community Fundraiser will lead the development and delivery of RABI’s community events programme, working closely with volunteers, regional supporters, and local stakeholders. This pivotal role focuses on organising and supporting fundraising events that unite our community while driving vital income generation. The Events Community Fundraiser will not manage every community fundraising event directly, but will provide the necessary support, training and guidance to ensure volunteers and local teams are equipped to execute fundraising activities successfully.
 
As a key player in our community-focused fundraising efforts, the Events Community Fundraiser will be at the forefront of fostering regional engagement and support for our committees and community groups, ensuring the continued success and growth of RABI’s fundraising events portfolio. This role will also be responsible for identifying and scaling key events that have the potential to be rolled out nationally, expanding RABI’s reach and impact across a broader geographic area.
 
With a strong emphasis on relationship management and supporter stewardship, the Events Community Fundraiser will spearhead the growth of community-led fundraising initiatives, ensuring that both supporters and volunteers (committee and non-committee) feel valued and empowered. Supported by both centralised and regional teams, this role will play an instrumental part in helping RABI achieve its ambitious five-year fundraising goal of £10 million.
 
KEY RESPONSIBILITIES:

• Event Planning and Coordination: Organise and manage a wide range of community fundraising events (e.g. agriculture shows, supporter-led, community and corporate) from concept to execution, ensuring every event is well-planned and runs smoothly.
• Community Engagement: Develop relationships with local community groups, businesses and individuals to foster collaboration and secure event participation. Act as the main point of contact for community stakeholders and partners.
• Promotion and Marketing: Work with the Marketing and Communications team to help create event marketing materials to promote events and drive participation.
• Fundraising Strategy: Set and achieve fundraising targets for each event. Identify new opportunities for fundraising through events and provide recommendations for improving event-related fundraising efforts.
• Volunteer Management: Support volunteers with event planning, logistics and on-the-day activities, ensuring a smooth and efficient operation.
• Budget Management: Develop and manage event budgets, ensuring that expenses are controlled and fundraising goals are met. Monitor event spending and provide regular budget reports.
• Donor and Sponsor Stewardship: Cultivate relationships with donors and sponsors, ensuring they are properly acknowledged and thanked for their contributions.
• On-the-Day Event Management: Oversee the event on the day to ensure smooth execution, including coordinating logistics, managing staff and volunteers and troubleshooting any issues that arise.
• Post-Event Evaluation: Conduct post-event evaluations, analysing successes and areas for improvement. Provide detailed reports on fundraising outcomes and gather feedback from participants to inform future event improvements.
• Collaboration: Work collaboratively with other departments (Marketing and Communications, Service Delivery, Volunteering and Finance, etc) to align community fundraising efforts with RABI’s overall purpose and goals.
• Compliance: Ensure compliance with fundraising regulations, GDPR and best practice standards, upholding RABI’s commitment to ethical and legal fundraising.
• Systems: Effectively use RABI’s CRM (Microsoft Dynamics) to track donor engagement, segment audiences and identify growth opportunities.

 
PERSON SPECIFICATION:
 
Essential:

• Proven experience in community fundraising, regional fundraising or events within the charity sector.
• A track record of delivering successful community fundraising events.
• Excellent relationship-building skills, equipped with the skills to engage and inspire a wide range of supporters, stakeholders and volunteers.
• Financial awareness and planning with the ability to develop and manage project-level budgets.
• Strong project management and organisational skills, capable of managing multiple fundraising activities simultaneously.
• Proficiency in CRM systems and digital fundraising platforms, preferably Microsoft Dynamics.
• Understanding of fundraising regulations, GDPR and best practices in community fundraising.
• A self-motivated, proactive and results-driven approach to work with the ability to work independently and as part of a team.
• Creative and proactive approach to problem-solving and idea generation.
• Empathy with the farming community and an understanding of the challenges faced in rural life.

 
Desirable:

• Experience working in a charity focused on rural, agricultural or community-based initiatives.
• A full UK driving licence, as travel within England and Wales will be required.
• Knowledge of agriculture and the farming sector, with an ability to tailor fundraising approaches accordingly.
• This role profile is not exhaustive and is subject to review in conjunction with the postholder, as per future developments at RABI.

 
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
 
Benefits

• Enrolment in Nest on commencement of employment and then the opportunity to join RABI’s group pension scheme with Standard Life, where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

 
RABI is proud to be an equal opportunity employer. It aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process is designed to ensure that individuals are selected based solely on their relevant skills, experience, qualifications and abilities.
 
REF-223 994

Finance Director

We are looking for a highly skilled and strategic Finance Director to join the team at Right to Succeed, helping us build on the great work we’re already doing and achieve even more.

This is an exciting and pivotal time to join the charity as we continue our journey of rapid growth and scale, supporting communities in areas of high deprivation to give children and young people the best possible start in life.

 

Position: Finance Director
Location: Contractually based from one of our offices with flexibility to work from home, subject to business requirements and line manager approval.
Salary: £67,600 – £70,720 per annum (plus 5% employer pension contribution, Medicash health plan, group life assurance, and 27 days annual leave plus bank holidays)
Hours: Full Time (37.5 hours per week, Monday–Friday)
Contract: Permanent

 

Closing Date: 3:00pm, Tuesday 30th September 2025
Interview Dates:

• First stage: Monday 6th October 2025
• Second stage: Thursday 9th October 2025

The Role

The Finance Director will be both a hands-on and strategic role, working to ensure that the charity is making the greatest possible use of the resources available to it. You will lead the finance team (currently 2 FTEs) and work on financial planning, management and reporting, feeding into the Charity’s organisational and strategic goals and work closely with the Chief Executive, Senior Leadership and Leadership Teams to provide effective financial direction to the Finance Committee and the Board of Trustees.

This role will see you:

• Provide strategic financial leadership, advising the CEO, SLT, and Trustees on key financial matters.
• Lead on financial management and control, ensuring high standards across reporting, forecasting, and compliance.
• Produce accurate financial reports and ensure compliance with regulatory requirements, including Charity SORP.
• Oversee budgeting and reserves management, ensuring the organisation maintains appropriate financial sustainability.
• Support programme and fundraising teams with financial insights, templates, and reporting.
• Lead financial risk management, procurement, and oversight of contracts and grant agreements.
• Manage, motivate, and develop the finance team, ensuring clear accountability and high performance.

If you are passionate about strategic leadership, financial excellence, and helping communities deliver better outcomes for children and young people, we would love to hear from you.

About You

We are seeking a proactive, experienced, and qualified finance professional with:

• 5+ years of demonstrable senior leadership experience in a charity or commercial setting.
• A recognised finance qualification (ACA, ACCA, CIMA, or equivalent).
• A proven track record in financial management, risk management, budgeting, and reporting.
• Strong leadership and people management skills with the ability to develop high-performing teams.
• Experience in implementing system improvements and managing organisational change.
• Excellent communication skills, with the ability to explain financial information to non-financial audiences.
• Knowledge of Charity SORP (or willingness to develop this).
• Advanced Excel skills and experience using Xero, Sage, or similar systems.

Benefits Include:

• 5% employer pension contribution
• 27 days annual leave (plus bank holidays)
• Medicash health plan
• Group life assurance
• Flexible working arrangements
• Commitment to wellbeing and professional development

Please upload your CV and a supporting statement outlining your motivation for applying and how you meet the criteria of the role (no more than 2 sides of A4).

About the Organisation

Right to Succeed works with communities in areas of high deprivation to remove barriers to education and create better outcomes for children and young people. Since launching in 2015, we’ve supported over 50,000 children and young people across 10 communities, with our approach described as “a potential template for community transformation nationally.”

We are an equal opportunities employer and particularly welcome applications from those with lived experience of the challenges our programmes seek to address. As a Disability Confident employer, we will provide any support needed in the recruitment process.

Other roles you may have experience in could include Finance Director, Director of Finance and Resources, Chief Financial Officer (CFO), Head of Finance, Financial Controller, Finance and Operations Director, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an Infrastructure Services Officer to provide effective and proactive administrative support for the Infrastructure Services function.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 22nd September 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

Harris Hill is delighted to be working with a fantastic organisation to recruit their next Head of Supporter Engagement. This is a pivotal leadership role within a growing fundraising team, overseeing a public fundraising programme currently generating around £1m, with an ambitious target to grow to £1.8m in the coming years.

About the role

• Lead and inspire a team of seven, including three direct reports (Community Fundraising Manager, Individual Giving Manager and Database Manager).
• Drive strategy and innovation across individual giving, community fundraising, lottery, challenge events and legacies.
• Champion supporter experience, ensuring donors and fundraisers feel engaged, valued and motivated.
• Use insight, data and creativity to develop engaging campaigns and products, diversifying and growing income streams.
• Contribute as part of the senior fundraising leadership team, helping to shape the wider fundraising and communications strategy.

About you

We’re looking for someone who can bring:

• Significant experience across individual giving, supporter engagement and/or community fundraising.
• Proven success in growing income and leading high-performing teams.
• A strong understanding of supporter journeys, donor acquisition and retention.
• Excellent leadership and line management skills, with the ability to inspire, coach and develop staff.
• Strategic thinking, creativity and the ability to turn ideas into successful campaigns.

Key details

• Salary: £49,976 – £55,000
• Contract: Permanent, full-time (37.5 hours – flexible working considered)
• Location: North London office, with hybrid working (up to 2 days remote)
• Reports to: Director of Fundraising & Communications
• Team size: Seven (three direct reports)

This is an exciting opportunity to take ownership of a diverse public fundraising programme and lead a talented, ambitious team as income continues to grow.

To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.

For a full job description and details on how to apply, please contact Hannah at Harris Hill on [email protected]

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Are you eager to make a difference in health and care but don’t know how to get started? Do you want to learn how policy is made, how senior leaders are influenced, and how research drives change?

We’re looking for a Policy and Research Intern to join our Policy and Influence team for nine months. This is a unique chance to take your first step on the policy career ladder – no prior policy experience required.

In this role, you’ll be right at the centre of our work with senior nursing and midwifery leaders. Yes, you’ll support the team with essential admin and communications, but this internship is about so much more than that. You’ll help deliver high-profile events like webinars and roundtables, track and report on member benefits, and contribute to live policy and research projects that shape the future of the NHS and wider system.

We don’t expect you to arrive knowing it all. What matters is your enthusiasm for FNF’s mission, your willingness to learn, and your drive to get stuck in. In return, you’ll gain hands-on experience, work alongside senior stakeholders, and build the skills and confidence to take the next step in your career.

What we’re looking for:

• A genuine interest in health policy and influencing
• Strong organisational and communication skills
• Someone proactive, flexible, and ready to muck in
• A team player who wants to learn and grow
• Demonstrable evidence of how you have lived FNF’s values

This is a nine-month paid internship (at the National Living Wage), with plenty of flexibility and hybrid working. You can join us part-time (three days a week) or full-time — whichever works best for you.

If you’re ready to roll up your sleeves, learn by doing, and kick start your career in health policy and influencing, we’d love to hear from you. You’ll be part of a dynamic, ambitious team that’s making a real difference — and excited to have you on the journey with us.

Job Title: People and Culture Business Partner - Organisational Change 

Location: Based in our Central office in Islington, around a 10 minute walk from Highbury and Islington station. You will also be able to work from home and will be required to make regular visits to our services. Please note that step free access is not available at our central office and some of our other services.

Salary: £44,000

Shift Pattern: Fixed Term contract approximately 8 months, working 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may also be required to work evenings and outside these hours to provide flexibility to our night run services. 

About the role

We're seeking an all rounded generalist to join our People and Culture team to support specifically in around areas of organisational change, mainly in relation to managing mobilisations, TUPE, staff consultations and growth. You will use your previous experience in these areas to manage the process of organisational change, working alongside the wider P&C team and managers across the organisation. Some key responsibilities in this role includes:

• Provide high quality support, leadership and guidance to managers and staff for change projects from start to finish.
• Support with matters of employee relations, escalations, and cross specialist areas.
• Provide advice and guidance to colleagues and stakeholders to successfully deliver legally compliant, compassionate, and robust organisational change processes.
• Maintain effective project management resources and timelines.
• Ensure all staff have access to meaningful and accessible employment advice and access to appropriate information, documents, and other resources.
• Ensure all employee life cycle administration, advice, and support is completed and provided to standards.
• Partner with relevant managers and project leads to understand resourcing needs, then support to deliver end-to-end recruitment and onboarding to fulfil staffing needs.

About you

We are looking for someone who has experience in coaching and advising managers and colleagues with legal and internal obligations in relation to HR, you would have proven experience in a similar role at a similar level with responsibilities to this position. You will be a team player, confident in your skills and ability, and able to build rapport with others. Confidentiality will be at the core of what you do, and you will be able to take an objective standpoint to provide the correct advise to others. You will have: 

• Experience in managing mobilisations, TUE, de-mobilisations, redundancy consultations, change consultation, and project management
• Working knowledge and understanding of HR procedures and basic employment law practices, and how it applies under UK employment legislation
• Experience in coaching and advising managers in employee relations activities across the full lifecycle including recruitment, onboarding, required learning packages and general ER case work
• Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
• Excellent communication skills both written and verbal including relationship building
• Attention to detail and quality, with organisation skills
• Proactive nature, ability to make commercially and value-driven balanced decisions, including the use of data to make decisions and reports
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme
• Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
• Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Employee Relations |TUPE| Mobilisation |Charity |HR |Human Resources |Change Management |Redundancies |People and Culture |Generalist |Business Partner

The Woodland Trust is looking for a Lead Policy Advocate - Climate and Nature Finance to drive our advocacy on green finance and ecosystem service markets. Green finance is an emerging priority for UK and devolved governments, and this role provides the opportunity to shape and promote high integrity and high impact approaches for woods and trees.

The Role:

• Influence public policy and market frameworks by working closely with government, regulators, corporate partners and the wider conservation sector.
• Provide expert insight into emerging nature markets and finance models that support the Trust’s strategic and income-generating goals.
• Build and maintain strong relationships with senior leaders, corporate stakeholders and voluntary sector partners to extend the Trust’s policy influence.
• Represent the Trust in external forums, clearly communicating policy priorities in language that resonates with business and policy audiences.
• Monitor public policy developments across the UK, identifying risks, opportunities and informing internal teams accordingly.
• Support cross-organisational collaboration by responding to internal requests, managing external relationships, and adapting to evolving priorities.
• This is a hybrid role with travel to London, Cardiff, Edinburgh and to our Head Office in Grantham, once or twice a month.

The Candidate:

• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
• Proven experience in policy and advocacy relating to green finance and ecosystem service markets, with a strong understanding of their role in environmental and conservation outcomes.
• Skilled in shaping and delivering policy goals through effective external advocacy and stakeholder engagement across public, private, and voluntary sectors.
• Confident communicator with the ability to influence and build credibility at senior levels and translate complex policy into compelling messages.
• Knowledge of UK policy landscapes, including devolved administrations, and how to tailor approaches accordingly.
• Collaborative and evidence-led, with experience aligning internal teams and expertise to support advocacy efforts.
• Educated to degree level or equivalent, with a commitment to continuous learning and willingness to travel across the UK as needed.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed.

Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.

Acceptable Use Policy - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams on the following dates:

Wednesday 8th and Monday 13th October 2025

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We are looking for a passionate and strategic campaigner, change-maker or systems change practitioner to be our new Social Change Manager, leading our ambitious, cross-organisational Stigma Programme. This programme brings together multiple strands of work – from policy change and partnerships to narrative change and storytelling.

You will lead on engaging and mobilising private, public and third sector stakeholders to reduce stigma. With understanding of systems thinking and/or narrative change, the Social Manager will be able to coordinate complex, multi-stakeholder workstreams while keeping a focus on long-term impact.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 23rd September, 11:59pm

Interview date: 7th October

HIRING MANAGER LETTER

It’s 2025. No-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. Turn2us is a charity tackling financial insecurity across the UK. We offer practical support and information to help everyone thrive, and we’re working to change the systems and perceptions that cause financial insecurity.

The stigma associated with needing financial support and our social security system presents a major barrier to our organisational vision. Therefore, our new Stigma Programme brings together multiple strands of work – from policy change and partnerships to narrative change and storytelling – seeking to reduce internalised, societal and institutional stigma.

We are looking for a passionate and change-maker to be our new Social Change Manager, driving forward and coordinating this long-term and exciting programme. It will involve movement building and close collaboration with a range of external partners, including the many organisations in our sector who are trying to change the narrative around our social security system and our corporate partners such as Royal London.

We’re open-minded about your experience to date. Ideally you would have experience of narrative change and systemic thinking, but if you’re passionate about ending financial insecurity and have led successful collaborations, delivered social change or run brilliant campaigns then we would love to hear from you. We also know that a huge range of factors influence a person’s education pathway, so we have not listed any formal education requirements for this role.

The recruitment pack provides information about our work, structure and our strategic plans for the future. You will also find specific details for this role and information on how to apply.

We would love to hear from you.

Lucy Bannister,

Interim Head of Policy & Influencing

We are looking for an experienced and passionate Senior Philanthropy and Research Officer to work as part of our Fundraising Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Fundraising team is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams spanning Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts & Grants, and Partnerships.

Trusts & Grants have a strong track record at Rethink Mental Illness and a growing portfolio of supporters at Mental Health UK. The team is well-positioned to develop innovative funding propositions that support the future ambitions of both charities, working to achieve both in-year cornerstone grants and long-term, transformational funding. As a newly established programme, Philanthropy demonstrates exciting potential for both Rethink and MHUK, with initiatives spanning major donor and mid-value engagement. Corporate Partnerships have launched several exciting partnerships across both charities and that portfolio and team continues to grow.

How you will make a difference

Reporting to the Prospect Research Manager, you will identify and qualify new prospects across Philanthropy, Trusts & Grants, and Corporate Partnerships. You will carry out in-depth research using a wide range of sources, manage due diligence processes and ensure accurate data is maintained on our CRM systems. You will also work closely with the Interim Head of Trusts and Philanthropy to steward donors and deliver exceptional supporter experiences.

To be successful in this role, you will be an inquisitive, proactive and data-driven fundraiser who enjoys uncovering insights through research and crafting compelling communications that make a meaningful difference to donors.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

About the role

We’re recruiting for a Head of Retail Operations for our Northern Division. In this role, you’ll be at the heart of driving success within six regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.

This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.

As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.

This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.

We’re looking for someone who:

· Is a natural leader, passionate about creating high-performing teams and building an inclusive culture

· Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success

· Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth

· Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen

· Embodies our values and behaviours

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the North West, Yorkshire & Humber, North East, East & West Midlands and North Wales.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

 

About our benefits

As Head of Operations, you’ll receive:

· A competitive salary of £59,753 per year

· A company car

· A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working

· 25 days’ paid holiday per year, plus bank holidays

· Development workshops & courses, to help build your career

· Comprehensive, personalised induction programmes, tailored to your role when you join us

· A huge variety of additional qualifications & development programmes for anyone looking to grow their skills

· Family friendly policies & enhanced pay

· A competitive pension scheme & life assurance, available to all our employees

· 25% staff discount in all Mind shops

· Access to exclusive discounts at over 160 retailers through our employee savings app

· Employee Assistance Programme

· Cycle to Work Scheme

· Interest free season ticket loan

 

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

 

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please check on the Job Description button below.