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We're looking for a Volunteer Coordinator who's good with people and good at organising them - someone who can recruit, train and keep in touch with the volunteers who make FFLAG's support possible.
Are you someone who enjoys building relationships and helping people do their best work? This role is about making sure FFLAG's volunteers - most of them parents of LGBT+ children themselves - feel properly recruited, trained and supported.
About FFLAG
FFLAG is a national voluntary organisation and registered charity and is the UK's longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980's and 90's as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.
Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their lesbian, gay, bisexual, non-binary and transgender family members with love and pride.
We offer a range of support options spanning 1-2-1 online and helpline support services to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of people every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.
What this job is all about
As Volunteer Coordinator, you'll make sure FFLAG's volunteers are properly recruited, trained and supported, so they can continue doing this work well. Reporting to the Operations Manager, you will:
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Identify what volunteers FFLAG needs, then recruit, induct and train them, including DBS checks and references
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Maintain training, the volunteer handbook and the Code of Conduct up to date
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Maintain regular contact with volunteers, so they stay engaged, safe and supported
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Act as FFLAG's Safeguarding Lead, providing regular supervision to support volunteers
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Keep accurate records, liaise with Trustees, and report on volunteer activity to the Board
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Be a member of the Services and Support Committee
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Provide support to the Operations Manager with events, as required
What are the skills and attributes you will need?
This role needs someone who's organised, approachable, and motivated by helping people do well - but it also needs real, hands-on experience of volunteer coordination from day one, since it's a small, part-time role with no one else to lean on for this work. We're specifically looking for candidates who can point to evidence of previous experience in:
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Recruiting, training and supporting volunteers in a paid or voluntary role
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Keeping volunteers engaged and retained over time
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Handling safeguarding matters sensitively and appropriately
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Working independently and comfortably in a remote-working setup
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A genuine interest in equality, diversity, and the LGBT+ community
Please note: this role isn't suitable as a first step into volunteer management - we're looking for candidates who already have relevant, demonstrable experience in this area.
Why join us?
It's a chance to play a hands-on role at a charity with a long history of supporting parents and families, helping the volunteers who in turn support thousands of people every year. It's part-time, flexible and home-based, with 30 days annual leave plus bank holidays (both pro rata), and a pension in place.
How to apply
Click the CharityJob Apply button below. You'll be asked to submit a CV and answer a few screening questions about your experience.
Closing date for applications is Friday 25th September
Note for Applicants
Thank you for your interest in joining our team! To help us keep our recruitment process fair and organised, please submit all applications and questions through the CharityJob platform using the 'Apply' button.
Our phone lines and general inbox are reserved exclusively for individuals accessing our vital support services, so our team won't be able to transfer recruitment calls or accept CVs directly. We truly appreciate your understanding and cooperation in keeping our support lines open for those who need them most. We look forward to reviewing your application on CharityJob!
Our mission is to support families with LGBT+ members
The client requests no contact from agencies or media sales.
Join SafeLives and help transform the response to domestic abuse across the UK
As our Lead Trainer and Assessor, you will play a key role in equipping professionals across policing, health, social care, housing, education, the specialist domestic abuse sector and beyond with the skills, knowledge and confidence to provide effective responses to domestic abuse. Through the development and delivery of high-quality training programmes, you will help ensure that victims, survivors and their families receive the right support at the right time.
Working closely with colleagues across the Training and Development Team, associate trainers, commissioners and external partners, you will lead on the delivery, assessment and quality assurance of accredited and non-accredited training programmes. You will develop engaging training materials that place lived experience at the heart of learning, support the development of new training offers in response to emerging sector needs, and contribute to SafeLives' reputation as a leader in domestic abuse training and professional development.
We're looking for someone with excellent facilitation, communication and relationship-building skills, alongside strong knowledge of domestic abuse and experience of working with victims, survivors and their families. You'll be confident delivering training to a range of audiences, committed to creating engaging learner experiences, and motivated by the opportunity to improve practice and outcomes for those affected by domestic abuse.
This is an exciting opportunity to join a collaborative and values-led organisation where bravery, inclusivity, rigour and humanity are at the heart of everything we do. An understanding of the complexities of domestic abuse, multi-agency working, and the importance of placing survivor voice and lived experience at the centre of our work is essential.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.
In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.
Together we can end domestic abuse. Forever. For everyone.
Benefits
- 34 days holiday inc. public holidays
- Paid annual wellbeing day
- Cycle 2 Work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Length of service award
- Employee Assistance Programme
- Enhanced family leave Policies
- Holiday purchase scheme - buy up to an additional 5 days
How to apply
If you believe you have the qualities we have described, please look over the full job description and submit your CV and cover letter by 9am on 5th October. As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc.
The client requests no contact from agencies or media sales.