Programme lead jobs in london
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
You’ll play a vital role in the timely and effective delivery, developing and delivering training and adoption plans to prepare users for the release of Salesforce Non-Profit Cloud, Findock, other integrations and reporting.
You’ll keep users and benefits realisation at the centre, helping us become Fit for the Future, realise our goals around income generation and supporter experience.
What you'll do
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Enable technical and business users to adopt the new solution, processes and ways of working into business as usual.
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Assess knowledge, skills, barriers and training needs in the business and for technical users of the new platforms.
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Collaborate with the CRM project teams, Business Lead and Salesforce implementation partner(s) to develop a training and adoption strategy and plan, aligning with the build and release of the new platforms and associated changes to process and user roles.
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Design and deliver training and adoption engagements for the implementation of Salesforce NPC, and Findock. Make necessary adjustments based on feedback, effectiveness and the audience.
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Prepare training content to build appetite with users from the early stages of delivery right through to adoption at go live and reinforcement of skills in hypercare.
What you'll bring
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Significant experience delivering training programmes when implementing CRM/ERP/data platforms
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Strong record of tackling technical concepts and working with business and technical stakeholders to adopt software solutions and work with customer data
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Experience of delivering training and adoption activity in Salesforce CRM, NPSP and/or NPC
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Practical understanding of change management principles and adoption processes (e.g. PROSCI/ADKAR)
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Strong written and verbal communication skills with the ability to engage people and communicate ideas
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
The in person/office attendance expectation for this role will be a minimum of 2 days per week.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Connect: North Korea is a fast-growing charity supporting North Korean escapees to build new lives after experiences of systemic discrimination, poverty, and trauma.
Our organisational income has grown consistently year on year since we registered in 2018. We now have a series of multi-year grants in place ensuring that 42% of our income for 2026 is already secured. We are looking to recruit a dynamic Head of Fundraising to lead and deliver income generation as we scale our work in the UK and globally.
This is a rare opportunity to work closely with the CEO and across programme teams to map out our annual fundraising plan, craft compelling cases for support, develop funder relationships, with an aim to securing our funding base year on year.
Position: Head of Fundraising
Responsible to: Chief Executive Officer
Based at: Our offices in New Malden KT3 with some remote/home working. We will be as flexible as possible to accommodate the right candidate.
Contract: Permanent. Part-time (3 days a week). Flexible hours/days possible.
Salary: £45,000 - £50,000 FTE + 5% eligible pension
Benefits: 28 days holidays exclusive of public holidays pro-rata. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.
Role objective
Lead our efforts to grow and diversify CNK’s income across individual giving, trusts and foundations, corporate partnerships, and community fundraising. Diversity our income base by increasing our unrestricted income, ensure organisational sustainability by securing multi-year grants and growing individual and corporate donations and grow our annual income by identifying and building relationships with new donor
About you:
Are you passionate about helping others, interested in working with the North Korean community and excited about using your expertise in fundraising to increase our impact? We are looking for a very special candidate to join our small team: a person who knows what success looks like and the steps that need to be taken to get there. A person who rolls up their sleeves and gets stuck in, but most of all, a person who can build relationships - with our team members, our community, our donors and drive through positive change for the benefit of all.
General duties and responsibilities will be:
Work closely with Chief Executive to:
- Develop our annual organisational fundraising strategy and fundraising action plan;
- Draft fundraising targets and KPIs based on current income levels and our delivery plans for 2026;
- Lead and coordinate all CNK fundraising activity from Trusts and Foundations, corporates and individual supporters;
- Build relationships with major donors, corporates, charitable Trusts and Foundations and other institutional funders;
- Ensure all fundraising meets the Code of Fundraising Practice, safeguarding standards, GDPR compliant and CNK’s values; and
- Report quarterly on fundraising progress to Chief Executive and Board of Trustees
To apply:
Please send CVs and cover letters addressed to Michael Glendinning. Applications are rolling until we find the right candidate.
We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.
Enabling escaped North Korean people to heal, grow, and live the lives they choose.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays) (pro rata for part-time roles)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join the Insights and Evaluation team at Dementia UK in a pivotal role that promotes a culture of learning and evaluation across the charity.
As the Insights and Evaluation Advisor, you will lead and support evaluations that measure and communicate the impact of Admiral Nursing and wider Dementia UK initiatives. You will design and deliver robust evaluations using both quantitative and qualitative methodologies, ensuring high standards of data quality, ethical practice and GDPR compliance.
Working collaboratively with colleagues across the charity, you will provide expert advice on evaluation design, data collection and analysis, to develop datasets that drive evidence-based practice. In addition, you will support Admiral Nurses to build their evaluation skills, enabling them to measure and communicate the difference they make to families affected by dementia. By embedding insight into projects and services, you will help turn data into meaningful action, informing decisions, campaigns and improving outcomes across Dementia UK.
To succeed in this role, you will have a First Degree and demonstratable experience in a relevant discipline e.g. health research and evaluation, health service improvement, public health and social research. You will need strong evaluation, research and project management skills including advanced quantitative and qualitative data analysis.
Additionally, you should be confident working independently and collaboratively, with the ability to influence and advise colleagues at all levels.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
This role will be subject to a Basic DBS check.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within the Development and Outreach Department, (responsible for fundraising, marketing and communications) the Partnerships Team crafts and steward collaborations with companies and brands, in the UK and globally, to generate significant income, raise awareness of WDC brand and work and advocate for positive action.
The Partnerships manager:
- is responsible for developing and implementing a strategy, alongside the corporate engagement lead, to deliver an agreed annual income target, across charitable and trading activities and facilitate valuable in-kind support for WDC.
- is required to expertly research, develop, manage, and enhance relationships with new and existing partners across a diverse range of sectors.
- will be an adept communicator, capable of thinking on their feet, delivering inspiring pitches with authority and securing buy in from colleagues across WDC, and external stakeholders.
- will lead a varied and exciting area of fundraising, covering a diverse range of activities and opportunities which involves balancing the needs of WDC colleagues with external partners.
A world where every whale and dolphin is safe and free

The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays) (pro rata for part-time roles)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting opportunity to join the Insights and Evaluation team at Dementia UK in a pivotal role that promotes a culture of learning and evaluation across the charity.
As the Insights and Evaluation Advisor, you will lead and support evaluations that measure and communicate the impact of Admiral Nursing and wider Dementia UK initiatives. You will design and deliver robust evaluations using both quantitative and qualitative methodologies, ensuring high standards of data quality, ethical practice and GDPR compliance.
Working collaboratively with colleagues across the charity, you will provide expert advice on evaluation design, data collection and analysis, to develop datasets that drive evidence-based practice. In addition, you will support Admiral Nurses to build their evaluation skills, enabling them to measure and communicate the difference they make to families affected by dementia. By embedding insight into projects and services, you will help turn data into meaningful action, informing decisions, campaigns and improving outcomes across Dementia UK.
To succeed in this role, you will have a First Degree and demonstratable experience in a relevant discipline e.g. health research and evaluation, health service improvement, public health and social research. You will need strong evaluation, research and project management skills including advanced quantitative and qualitative data analysis.
Additionally, you should be confident working independently and collaboratively, with the ability to influence and advise colleagues at all levels.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.
We expect this role to attract high interest and may close it before the advertised closing date. To avoid disappointment, we recommend submitting an application at your earliest opportunity.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
This role will be subject to a Basic DBS check.
A growing £1million turnover charity dedicated to the health and wellbeing of children and adults through the healing power of music have newly created a Head of Finance and Operations role. This role will drive organisational impact with a values driven approach towards financial strategy, resource optimisation, and operational excellence.
As part of the Senior Leadership Team (SLT), the Head of Finance and Operations provides a pivotal role in the strategic and operational leadership across the core support functions of the charity. Through sound management of resources, risk, people, systems and data, this role ensures robust governance, financial sustainability, regulatory compliance and organisational effectiveness enabling the charity to achieve its mission.
The core support functions of the charity include Finance, HR, technology and data, health and safety, and governance.
Salary: £60,000 per annum (this will be pro-rata'd for 30hours per week)
Benefits Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 6%, Death in Service benefits, access to an Employee Assistance Programme, and the opportunity for flexible working.
Contract: Part time 30 hours per week, Permanent
Location: Remote based role with an occasional travel to London, we encourage applicants from across the UK.
Main Duties and Responsibilities:
- As a member of the SLT, actively contribute to the development and delivery of the charity's strategic plan, leading on the organisational planning and performance for operational areas.
- Work with the CEO to ensure the Board fulfils its legal, regulatory, and financial responsibilities with effective controls through various Board meetings and sub-committees.
- Lead on the risk management for the charity, working with the Board and SLT to identify, record and mitigate risk.
- Act as the Data Protection Officer for the charity
- Lead, manage and develop the Finance Manager to oversee day to day financial operations and controls.
- Lead, manage and develop the Operations Manager to oversee day-to-day management of the charity's core support functions.
- Develop, lead and implement the financial strategy to ensure long-term financial sustainability. whilst managing cashflow, reserves and investments in line with the relevant policies.
- Lead on financial planning, budgeting, forecasting and reporting providing analysis to the CEO, SLT, Board and budget holders to support decision-making.
- Prepare and complete annual accounts and statutory returns ensuring compliance with charity finance regulations, managing relationships with auditors and financial institutions.
- Working with external providers, and advisors, lead on people strategy, including recruitment, retention, performance and people development.
- Ensure legal compliance with employment law and best practice HR policies.
- Promote an inclusive and supportive organisational culture, collaborating with other SLT colleagues to embed the actions on the charity's Equality, Diversity, Inclusion and Accessibility (EDIA), leadership development and culture change strategic plans.
- Working with external provider and advisors, oversee IT infrastructure, cyber security and responsibility for the organisation's data protection compliance (including GDPR).
- Oversee organisational health and safety strategy, compliance and training.
- Deputise for the Chief Executive in their absence as required
- Act with integrity and maintain the highest professional standards at all times.
- Carry out other duties as necessary to meet the needs of the organisation.
Candidates applying for this role must have the following skills and experience:
- CCAB recognised qualifications (ACA, ACCA, CIMA, CIPFA)
- Proven senior leadership experience in the charity or not for profit sector.
- Demonstrable experience of working with Boards and Trustees, experience in HR, governance, and compliance at a strategic level.
- Strong financial acumen and experience of preparing annual accounts, budgets, management accounts and financial reports.
- Proven track record of identification and management of risk.
- Knowledge of charity finance and reporting
- Knowledge of charity law, risk management and regulatory frameworks.
- Strong understanding of digital tools, systems and data governance.
- Excellent communication skills with the ability to translate financial and performance information into accessible management information
- Demonstrable understanding of strategies for embedding change into ways of working.
- Excellent stakeholder management skills.
- Strategic thinker with the ability to focus, align, and deliver, on operational duties.
This role will be closing on 3rd November, 2025 and candidates shortlisted will be required to answer three questions which will form as part of shortlisting by the client.
First interview on 11th or 12th November, 2025
Second stage interview on 17th November, 2025
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Coeliac UK is looking for a passionate and experienced Membership Manager to lead our membership services team and ensure every member receives an exceptional experience.
Job Title: Membership Manager
Contract Type: Permanent, Full-Time
Location: Head Office, High Wycombe (hybrid working available)
Salary: Services (SE 4) Circa £32,500
Benefits: 36 days holiday (including bank holidays), enhanced parental leave, flexible working, private counselling service, professional development opportunities
Closing Date: 3rd November 2025 (early applications may be reviewed as received)
In this pivotal role, you will oversee the operational delivery of our membership scheme, driving acquisition, engagement, and retention to support the charity’s growth and impact. Working closely with the Director of Membership, Services and Volunteering, you will help shape and deliver a high-value membership programme that strengthens our community and supports our mission to ensure no life is limited by coeliac disease.
Key Responsibilities:
- Lead the membership services team to deliver excellent service, ensuring a high-quality experience for all members and stakeholders.
- Implement acquisition and retention strategies to grow membership and maximise engagement.
- Oversee the day-to-day operations of the membership journey, from onboarding and renewals to reactivation campaigns.
- Work collaboratively across teams to enhance member engagement through volunteering, mentoring, advocacy, and fundraising.
- Track and analyse member behaviour and key performance indicators to identify opportunities for continuous improvement.
- Ensure compliance with GDPR and maintain accurate, consistent communication across all member touchpoints.
About You:
We are looking for an organised and people-focused leader who thrives in a collaborative environment. The ideal candidate will have:
- Proven experience in delivering excellent service, ideally within a membership or customer engagement role.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent verbal and written communication, with strong analytical and project management abilities.
- A proactive approach, able to manage multiple priorities and deliver projects on time and within budget.
- Sound understanding of GDPR and data management practices.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 3rd November 2025 (early applications may be reviewed as received)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Membership Engagement Manager, Member Services Manager, Retention Manager, or Community Engagement Manager.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
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Salary: £63,491
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Location: London
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Contract Type: Fixed Term
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Contract Duration: 18 months
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Hours: Full Time
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Closing Date: 17 November 2025
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First Interview Dates: Week beginning 24 November
About the role
Join us as a People Business Partner and play a key role in shaping an engaging and supportive workplace across our Asia offices. In this role, you will partner closely with managers and teams in Japan, Indonesia, the Philippines, Singapore and beyond, providing thoughtful guidance, reliable HR support, and strategic people solutions that help our colleagues thrive becoming the trusted advisor who connects day-to-day operational needs with bigger organisational goals, ensuring our People & Culture approach is fair, consistent, and aligned with best practice. If you are passionate about building positive working environments and enabling teams to do their best work, this is an opportunity to make real impact across a diverse, international organisation.
Meet your Manager
In this role you will be managed by Cheryl King-McDowall. Cheryl joined ClientEarth from the UK Cabinet Office, where she worked on Government Communication professional standards and major programmes including Covid Communications, UK GREAT Campaign, and the Leadership College for Government. On secondment from the Cabinet Office she led the creation of a new operating model for the House of Commons’ HR function. Prior to this, Cheryl has worked in and led HR, Policy, Communications and Operations, for over 30 years in a variety of organisations including Local Authorities, Charity, NGO, and Higher Education sectors. With a background in occupational and organisational psychology, she specialises in organisational development and effectiveness, change and business improvement.
Main Duties
- Provide strategic HR support and guidance to managers and staff, ensuring policies and procedures are well understood and applied consistently.
- Share best practices and drive consistency in HR practices across global teams.
- Support leadership meetings by delivering insights and assessing People & Culture needs proactively.
- Advise on complex employee relations issues, including performance management, conduct, capability, and grievance handling.
- Oversee our relationship with our Employer of Record (EOR) including, ensuring accuracy and timely submission of payroll processes in line with legal and organisational requirements.
See the job description (below) for a full list of duties for this role.
Role requirements
- Previous experience working in a HR role in South East Asia (particularly Philippines, Malaysia and Indonesia) with in-depth understanding of local employment laws in at least one of these countries (essential).
- CIPD qualified (Assoc & above) or equivalent work experience (essential)
- Experience of working with Employer of Record providers (essential)
- Strong understanding of HR systems, processes, and best practices. (essential)
- Fluent (CEFR level C2) in English (essential)
- Effective interpersonal skills, capable of working independently and collaboratively (essential)
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Facilities Contract Manager
Location: London, Hybrid
Contract: Permanent, Full Time
Hours: 35 hours per week
Salary: £55,544 to £60,000
1st Interview (Face to Face) - w/c 10th Nov, 2025
About the Role
At Norwood, we’re proud to provide safe, high-quality environments that enable the people we support to live their best lives.
As Senior Facilities Contract Manager, you’ll play a key role in managing Norwood’s estate; overseeing outsourced Hard FM and Soft FM contracts to ensure all our buildings are safe, compliant, and well-maintained.
Working closely with the Assistant Director of Property and Facilities, you’ll lead on contract management, compliance monitoring, and service delivery across multiple sites. You’ll be the key link between Norwood, our contractors, and internal teams; ensuring our properties meet the highest standards while delivering value for money and operational excellence.
This is an opportunity to make a tangible difference in a values-driven charity.
About our Property and Facilities
Norwood’s Property and Facilities team plays a central role in maintaining and improving the environments where our services take place, from residential homes and supported living services to, children & family centres and a head office based across London and Berkshire.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
- Manage and monitor outsourced Hard FM (M&E, compliance testing, maintenance) and Soft FM (cleaning, security, waste) contracts.
- Carry out regular site visits and inspections to ensure safety, compliance, and presentation standards are consistently met.
- Oversee helpdesk/ticketing systems and ensure timely resolution of issues across sites.
- Support statutory compliance, including fire safety, water hygiene, gas safety, and environmental management.
- Lead contract reviews, procurement processes, and service provider performance evaluations.
- Produce dashboards, KPI reports, and analysis to track FM performance and inform decision-making.
- Collaborate with internal stakeholders to support operational needs and minimise service disruption.
- Contribute to business continuity, health and safety, and sustainability initiatives.
Qualifications, Training and Experience
Essential:
- Proven experience managing FM services across a multi-site estate with outsourced delivery models.
- IOSH or NEBOSH qualification.
- Strong knowledge of facilities operations, statutory compliance, and health & safety legislation.
- Experience managing supplier performance and contract delivery.
- Excellent organisational, communication and negotiation skills.
- Ability to travel between sites as required.
Desirable:
- Experience in the charity, public sector, or social housing environment.
- Familiarity with CAFM/helpdesk systems.
- IWFM qualification
- Awareness of sustainability and energy efficiency practices in FM.
Reward & Benefits
We offer a supportive, purpose-driven environment with:
- Hybrid and flexible working
- 21 days annual leave + Bank Holidays + Jewish Holidays
- Employee Assistance Programme
- Blue Light Card scheme access
- Cycle to Work scheme
- Free eye tests and eyewear allowance
- Opportunities for development and leadership coaching
Job Title: Case Worker – CAPSA Services (Culturally Appropriate Peer Support and Advocacy)
Reports to: CAPSA Team Manager
Geographic focus: Lambeth
Salary:£30,500
Hours of Work: 37.5 per week (flexible working available)
Duration:1 Year Contract (with a potential to extend)
Benefits:26 days annual leave plus bank holidays, pension contribution, Employees' Assistance Programme.
Purpose of the role
The CAPSA (Culturally Appropriate Peer Support and Advocacy) Worker role has been specifically designed to support Black people using the secondary mental health system. As a CAPSA Worker, you will provide both Generic Mental Health Advocacy and Independent Mental Health Advocacy (IMHA) to eligible individuals, including people detained under the Mental Health Act(MHA) 1983/2007, conditionally discharged restricted patients, those under Guardianship, and those on Community Treatment orders, as well as individuals considered for section 57 treatments.
You will play a key role in ensuring that the perspectives of Black service users are recognised and respected, addressing their unique and multiple needs, and promoting access to advocacy for all eligible individuals. You will raise awareness of advocacy, rights under the MHA, and the CAPSA service among professionals, individuals, and agencies.
In addition to direct advocacy, you will contribute to service development by supporting an effective administration system and helping evaluate the impact of advocacy for both service users and commissioners.
As part of CAPSA’s race-led approach to systems change, you will also help challenge systemic racism in mental health services, embed culturally competent practice, and promote equitable care within South London and Maudsley NHS Trust (SLaM).
Job summary
Black Thrive Lambeth has developed a co-designed, culturally appropriate peer support and advocacy service (CAPSA) on behalf of the Living Well Network Alliance (LWNA). CAPSA provides support to Black community members with mental health needs through peer support and advocacy, led by individuals with lived experience or lived understanding of mental health challenges. The service creates a space where experiences are respected, accepted, and valued equally.
The role involves building positive relationships with Black service users; offering one-to-one and group advocacy; supporting self-advocacy; gathering and sharing information to inform decision-making; and preparing monitoring reports and feedback. Advocates ensure that the views, wishes, and needs of Black service users are heard and acknowledged, addressing the impact of racism within traditional mental health services.
Duties and responsibilities
Key Responsibilities:
Advocacy & Support for Black Service Users
- Work with individual Black service users to provide culturally informed advocacy, support, and representation to assist them in decision-making related to their care, treatment, and legal status.
- You will manage a caseload of up to 10 clients.
- This will consist of weekly meetings with clients and supporting them around their care in the mental health system, this will be both within inpatient services and CMHTs (Community Mental Health Teams) as well as in the community.
- Support Black service users in developing and maintaining their cultural identity by identifying strengths and advocating for culturally relevant mental health interventions.
- Develop trusting relationships with Black service users within appropriate boundaries to help them express their mental health needs.
- Assist service users in preparing for meetings, attend appointments with them if required, and advocate on their behalf where needed.
- Provide information and updates on the progress of advocacy issues and ensure clients understand proceedings.
Culturally Informed Peer Support & Recovery
- Use lived experience and cultural understanding to promote positive self-esteem and recovery through a culturally informed peer support model.
- Provide practical guidance to Black service users, and where appropriate, their carers, on self-care, resilience strategies, and managing mental health within a race equality framework.
- Promote service user involvement by empowering individuals to communicate their culturally lived experiences and mental health needs to professionals.
- Challenge peer support models, stigma, and discriminatory practices that fail to recognise the cultural needs of Black service users.
Community Engagement & Stakeholder Collaboration
- Work collaboratively with key stakeholders and community members to develop a culturally informed advocacy and peer support model.
- Establish regular advocacy ‘drop-ins’ on wards and in the community, ensuring accessibility for Black service users.
- Signpost service users to culturally relevant community, inpatient, and online resources, as well as mainstream and specialist services.
- Liaise with, and when necessary, challenge NHS professionals, care teams, and local authorities to ensure due process and cultural competence in service delivery.
- To maintain a level of professionalism in all spaces always.
Role Expectations
- Maintain confidentiality, respect service users’ right to privacy, and ensure their dignity is always upheld.
- Keep accurate and timely records of advocacy and peer support work, providing regular verbal and written reports to the line manager.
- Attend team meetings, participate in one-to-one supervision, group supervision sessions, and complete mandatory training in peer support and other job-related areas.
- Raise safeguarding concerns following organisational policies and procedures.
GENERAL
- To attend and participate in meetings held by the CAPSA team and other bodies as required.
- To maintain records of hours worked and to complete accurate expense returns.
- To foster and develop an equality and diversity approach within the role, in line with Black Thrive’
- To promote the service through the distribution of publicity materials, liaising with statutory and voluntary services, and, where appropriate, through the media and presentations to local groups within the agreed company policies.
- To promote the role of advocates both within the Living Well Network Alliance (LWNA) and externally.
- To work well as part of the team in a way that promotes inclusivity and respect in a supportive environment.
- The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualities Required
Each quality is marked as either E (Essential) or D (Desirable).
Experience (E/D)
- Understanding and/or experience of mental health legislation and the Mental Health journey process in numerous settings – E
- Lived experience of racism or discrimination in wider society and in the provision of mental health services – E
- Experience of identifying and meeting the needs of individual people – E
- Experience and ability to develop and maintain relationships with various stakeholders – E
- A commitment to working in an anti-racist and anti-oppressive way – E
- Confidence in challenging stigma and discrimination within structural settings – E
- Experience of working in an advocacy or healthcare setting – D
Knowledge and Skills (E/D)
- Understanding and knowledge of assessment of needs – E
- Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences – E
- Excellent communication skills, both written and oral, including via telephone, in person, over video link, and through presentations, demonstrating confidence and assertiveness – E
- Emotional resilience and the ability to cope with sometimes challenging people and environments – E
- Ability to work flexibly to meet varying demands on the service – E
- Good organisational skills, including timekeeping and ability to travel to different locations – E
- Excellent computer literacy and a good working knowledge of Microsoft Office – E
- An understanding and awareness of The Equality Act 2010 – E
- Ability to act calmly and respond professionally to distress, disturbance, and unpredictability – E
- Ability to work independently on own initiative and prioritise workload while working as part of a team – E
- Commitment to learning through work-based learning and mandatory training – E
- Knowledge of mental health legislation such as MHA 1983/2007, MCA 2017 – D
- Understanding of the specific role, purpose, and responsibilities of an Independent Mental Health Advocate – D
- Knowledge and/or awareness of safeguarding issues – D
- An additional language (e.g., Portuguese, French, etc.) – D
- Qualifications in Peer Support / Advocacy – D
We welcome applications specifically from Black people of African and Caribbean heritage, as the statutory requirement of the Equality Act 2010, Advance Equality in Mental Health 2020 and Parent Carer Race Equality Framework 2020, in order to address the importance of Black employee safety. These posts are therefore restricted to Black applicants under the Equality Act 2010, Schedule 9 and Part 1.
An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record fairly and not unreasonably discriminate because of a conviction or other information revealed.
Please make sure you download a copy of our vacancy for reference.
You should provide a CV and a cover letter (no more than two A4 pages) outlining your suitability for the post, including the relevant experience, knowledge and skills.
Application deadline is is Friday 14th November 2025 by 12pm
The interview will comprise of two stages.
1. An assessment will be given on the day of your interview to be completed before your verbal interview.
2. A verbal interview will be conducted in person with a panel of 3 people,
Interviews will take place during week commencing 8th December 2025 and will take place in person at Black Thrive’s offices.
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception



The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Campaigns Coordinator is responsible for coordinating the day-to-day running of MAUK’s campaigns. By effectively bringing all campaign stakeholders together and ensuring campaigns are delivered to budget and in a timely manner the role is responsible for assisting with strategic planning, reviewing and development of MAUK’s campaign diary.
About the Role:
- Coordinate the design, scheduling, and delivery of integrated campaigns across email, SMS, and digital channels.
- Coordinate campaign timelines, approvals, and delivery across teams to ensure smooth execution.
- Assist in developing audience segmentation and targeting strategies to maximize engagement and impact.
- Develop comprehensive email and SMS engagement approaches that tie into broader supporter engagement strategies with tailored and segmented email campaigns.
- Develop email journeys and/or triggered emails for multiple initiatives, monitoring performance and making the required adjustments where necessary.
- Collaborate with creative and branding suppliers to develop campaign visuals, assets, and idents that reflect the organisation’s identity and resonate with target audiences.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Experience coordinating marketing or fundraising campaigns across multiple channels.
- Proven experience building, testing, and delivering email and SMS campaigns using marketing automation platforms.
- Understanding of campaign planning, supporter journeys, and audience segmentation.
- Strong project management and organisational skills; able to manage multiple deadlines.
- Excellent written and verbal communication skills, with the ability to draft and proof campaign copy.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a Campaigns Coordinator and help drive impactful campaigns that make a real difference. You’ll coordinate day-to-day campaign activities, ensuring they run smoothly, on time, and within budget. Working closely with teams and stakeholders, you’ll bring creative ideas to life and support Muslim Aid mission to serve communities in need. If you’re organised, collaborative, and passionate about meaningful change, apply now and turn your skills into impact!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
We have an exciting opportunities for a Qualified and/ or Trainee Multidisciplinary Advocates to join our established and friendly Advocacy Team.
We work for Rethink Advocacy, which is part of Rethink Mental Illness a national charity that has been transforming the lives of people severely affected by mental illness for over 50 years.
As an unqualified, inexperienced independent multi-disciplinary advocate, you will be required to enrol on the Level 4 Independent Advocacy Practice qualification and complete the course within a set timescale, using protected study time to focus on this. You will shadow experienced team members and then be observed providing advocacy to those who are eligible for our services until you are able to pick up a caseload of your own. You will receive training in the different remits of advocacy, instructed and non-instructed advocacy and safeguarding and be supported to develop a thorough understanding of the role and boundaries of advocacy. The role involves acting on the instruction of the people you support, empowering them to have a say in their situation, to understand their rights and any options open to them and supporting them towards self-advocacy. When providing non-instructed advocacy, you will ensure that the unique preferences and views of the person are taken into consideration in any decisions made by care providers.
As a qualified and / or experienced independent advocate, you will provide statutory and / or non-statutory independent advocacy to those who are eligible for the service within the community or care settings. This may include secure facilities, hospitals, care homes, supported living facilities and people within their own homes or temporary accommodation.
You will provide statutory and / or non-statutory independent advocacy within the community or care settings. This may include secure facilities, hospitals, care homes, supported living facilities and people within their own homes or temporary accommodation.
Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can talk through the situation you’re currently in and the options open to you. They can help you decide what you want and then communicate it to people. This is particularly useful if it’s difficult to understand things or to speak up and be heard.
Our Wandsworth and Richmond service provides a range of specialist advocacy services to Adults (and children) as appropriate across a range of disciplines. We provide a range of statutory (instructed or non-instructed) and non-statutory advocacy support in secure units, hospitals, care settings or in the community, working with a range of health and social care partners.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
About The Role
Are you a talented Marketing Executive ready to join the award-winning Marketing team at the UK’s leading dementia charity?
We are recruiting for a Marketing Executive to join on a full-time basis, working 35 hours per week on a permanent contract.
The post holder will support the Senior Marketing Manager in developing and delivering a powerful TV documentary and surrounding campaign, help market our latest ground-breaking research and innovation, and support in devising marketing plans for our national influencing work to mobilise the public and make dementia a priority – planning integrated, impactful, multi-channel creative campaigns that reach our target audiences and drive emotional engagement and change.
You will work alongside key internal stakeholders in the Income and Engagement team and renowned external creative and media agencies to ensure they have what they need to deliver exceptional campaigns that win hearts and minds and help us to meet our ambitious targets to extend our reach, be known as the go-to dementia charity and help end the devastation caused by dementia.
About you
We are looking for a proactive and enthusiastic Marketing Executive to join the team. You will have:
- Solid experience and a good understanding of brand and marketing – within the not-for-profit sector would be beneficial or other organisations.
- Demonstrable project management skills and the ability to prioritise, manage and co-ordinate a large number of projects simultaneously
- Experience of producing a wide range of marketing communication materials across different marketing channels
- Experience of digital and social media marketing and website management
- Experience working with external agencies – briefing and managing creative suppliers
- Demonstrable creative thought and the ability to review creative concepts
- Excellent communication, copywriting skills and attention to detail
- Experience analysing audience data and designing marketing activity based on this insight
- Analytical skills to be able to evaluate marketing data and measure campaign success
- Strong administration skills and the ability to work well with others.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Up to £34,400 per annum (£43k pro-rata), plus 8% employer pension contribution, excellent holiday
28 hours per week
Permanent role
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming monthly (open to negotiation), plus a requirement to travel for relevant events and meetings
Use your creativity and compassion to help animals live free from cruelty.
At the League Against Cruel Sports, we are powered by a passionate vision: a society where animals are no longer persecuted in the name of ‘sport’. Legacies already fund around half our work — and as our new Legacy Marketing and In Memory Manager, you’ll play a central role in securing the long-term future of our mission.
You’ll lead the development and delivery of inspiring campaigns that show supporters the incredible impact their legacy could have, helping us protect animals for generations to come. You’ll also develop our first-ever In Memory giving strategy – creating meaningful, sensitive ways for people to honour loved ones through our work.
We're looking for someone with experience of running integrated Legacy and In Memory campaigns across multiple channels – someone who can tell a powerful story, build trust, and connect emotionally with our supporters. You’ll be confident managing projects, budgets, creative suppliers and data. Most of all, you’ll be motivated by impact – using insight and empathy to deliver work that really matters.
This is an exciting time to join our ambitious Fundraising Team as we grow our reach, deepen our supporter relationships and transform how people think about animals and sport. If you want to help build a kinder future, we’d love to hear from you.
What you’ll be doing:
- Driving and delivering legacy strategy; acquisition, conversion and stewardship campaigns
- Designing and launching a new In Memory strategy
- Creating compelling supporter journeys and communications
- Running events, appeals and digital campaigns
- Working closely with internal teams; fundraising, campaigns & communications, public affairs, intelligence and finance
- Using insight and analysis to drive improvement and impact
What you’ll bring:
- Proven experience of Legacy and In Memory fundraising across multi-channel delivery
- Strong project management and creative campaign delivery skills
- Excellent copywriting and creative briefing skills
- Confidence with data, segmentation and analysis
- Confidence to represent the League at supporter events
- A collaborative approach and a genuine commitment to animal welfare
Why Join Us:
We understand the importance of a healthy work-life balance, with 28 days of annual leave (in addition to the public holidays and rising with service) and flexible working arrangements, including options for compressed hours and remote work from, day one. Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.
Ready to make a real difference?
Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter.
The client requests no contact from agencies or media sales.
With a new CEO and an ambitious and inspiring new strategy being developed, Smart Works are looking for a skilled and analytical Director of Finance to drive organisational financial strategy at a time of significant change and growth.
The Director of Finance will act as a trusted advisor to the CEO, and provide financial reporting for the board, working closely with the Treasurer. As part of the SLT, the post holder will be responsible for the financial management and strategic financial planning for our London centres and Group staff, as well as supporting our 12 centres nationally, operating within a federated structure. In addition, the post holder will provide wider leadership as part of a multi-disciplinary team to drive positive outcomes for our clients.
For full details, please see the attached job pack, and submit your application via our online portal by 12 noon on Friday 31st October.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




