Associate Director People Experience

We are in the process of developing a new culture change programme and are looking for someone to lead this work and our People Experience Team, for a 12-month maternity cover contract.

Position: Associate Director - People Experience

Location: Homebased

Hours: 35 hours per week

Salary: Circa £54,000 per annum (Inner London weighting £3,299 per annum or Outer London weighting £1,755 per annum, may be applied in accordance with where you live)

Contract: This is a fixed term maternity cover role for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 31 January 2021

Interview Date: 5 February 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

We’re transforming our charity to rebuild more lives after stroke through a new operating model. As part of this change, we’re working to embed a culture of trust and empowerment that’s more aligned with a Theory Y view of the working world. This is a fantastic opportunity to work with colleagues at all levels of the organisation to support transformational change and continue our focus on making the Stroke Association a great place to work, volunteer and grow.

About You

As Associate Director, you will have a qualification or experience in engagement, internal communication, change or organisational development.

You will have led a sizeable engagement, internal communication or organisational development function, ideally at senior management level and will have expertise in the application of organisational development and cultural change interventions including equality, diversity and inclusion.

Experience of working in the, voluntary, health and care sectors would be desirable.

You must have the right to work in the U.K to fulfil this role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also be interested in this role if you have worked in areas such as HR, Human Resources, HR Director, Head of HR, Human Resources Director, Head of HR, HR Manager, Human Resources Manager, Change, Change Management, Director of Change, Head of Change, People, Development, Organisation Development, Personnel, People Manager, People Director, TUPE, OD Manager, Engagement Manager, Head of Engagement.

Director of Services - Maternity Cover

Do you want to deliver this challenging agenda? As the Director of Services you will be working effectively with partner organisations including Local Authority and the NHS, other providers and both national and local charities.

Director of Services Responsibilities:

The Director of Services will play a strong leadership role within the organisation; responsible for the day-to-day management, safe operation and continuous improvement of their organisation and its front-line services that support people with visual impairment and other disabilities. You will ensure strong reporting, performance management; governance and accountability mechanisms are in place across all front line services.

These services include:

- Day Services, centred around a large, specialist day care centre;
- Community Visual Impairment Services operating across the area;
- Low Vision clinics and specialist support;
- Supported Living services in a 14-unit scheme

You will be able to deputise effectively for the CEO and, as part of the Senior Leadership Team, ensure that Focus has strategic and operational plans that in turn deliver our charitable aims and key objectives: providing high quality services and improving access to support within a sustainable business model.

Director of Services Requirements:

- Experience in a senior leadership/director role in a health or social care setting
- Educated to degree level (or equivalent).
- Experience of leading outstanding regulated services (eg: CQC).
- Understanding of public services and the third sector and are looking to make a genuine impact on the lives of people affected by complex conditions.

About the organisation:

Our client is a leading specialist charity providing expert support, advice and information to anyone in the Birmingham area affected by sight loss or other disabilities. They provide a wide range of services including low vision, independent living support, specialist advice, counselling and befriending, day services and supported living. They work closely with partner organisations to ensure that people have the best possible opportunities to live independently, make choices about their lives and improve their physical and emotional health and wellbeing.

Location: Harborne, Birmingham

Job type: Full Time, Maternity Cover

Salary: £40,000 to £45,000 per annum

Closing date: 25 January 2021 @ 9.00 a.m.

You may have experience of the following: Centre Manager, Service Delivery Manager, Project Manager, Director of Services, Healthcare, Social, Director of Service Delivery, Head of Service Delivery, Strategic Manager, etc.

Ref: 96147

Refuge is the UK’s largest provider of specialist services for victims of all forms of gender-based violence (domestic, sexual, so called ‘honour’ violence, modern slavery and human trafficking, prostitution, forced marriage, stalking and FGM). Every day we support over 6,000 women and children in our national network of services.  These include Independent Domestic, Sexual and Gender-based Violence Advocacy services (IDVAs/ISVAs and IGVAs), community outreach, specialist refuge accommodation, sanctuary services, culturally-specific services and the Freephone 24 Hour National Domestic Abuse Helpline. We advise Government and lobby hard to keep violence against women and girls high on the public agenda. We run award-winning prevention and public education campaigns, manage a busy press office and website, and we are an accredited training provider. We give a voice to the voiceless.

Refuge aims to build a strong dynamic team of specialist practitioners for this new single point of access service providing high quality practical and emotional support to victims of violence against women and girls (VAWG).

We are recruiting 2  IRIS Educators to work with GPs to help them identify and provide effective pathways for patients who are experiencing VAWG and provide training to practice teams.

The ideal candidates will be VAWG practitioners with experience of delivering training and an understanding of IRIS (Identification & Referral to Improve Safety). CAADA training is desirable.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development. We offer the first Regulated Qualifications Framework (RQF) accredited qualification for our profession. 

Please visit Refuge’s website for further details and other opportunities.

Closing Date: 7th February 2021

These are 2 fixed term roles for maternity cover for 9 months each and full time roles with 37.5 hours per week.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Supervisor – Dementia Telephone Advisors

Please note the deadline for submitting applications for this role is 23:59 on the closing date.

We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

Supervisor Responsibilities:

We have developed an exciting and innovative new service delivery model ‘Dementia Connect’ which has 5 main elements:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

This role is a Supervisor working in our telephone based service; you will line manage a team of Advisers who are the first point of contact via phone, letter, email or social media, for people affected by dementia assessing their needs and identifying desired outcomes.

As a Dementia Adviser Supervisor (Telephone) you will manage your team to ensure the provision of a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

Supervisor Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a supervisory role in a telephone and e-mail based service. You will have excellent spoken and written English, and strong active listening and questioning skills. You will have the ability to coach, mentor and support staff, getting the best out of them. An NVQ level 4 or equivalent in a health and social care related subject would be an advantage.

You will have experience of managing staff as well as strong IT skills and the ability to use management data to ensure KPIs and standards of service are met. Ideally you will have experience of integrated telephony systems.

About Alzheimer’s Society:

Alzheimer’s Society embraces diversity, inclusion and accessibility for all of our people. We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

Position: Dementia Advisor Supervisor (Telephone)
Location: Birmingham
Contract type: Permanent, Full Time
Hours: 35 per week including approximately one week in four providing evening and weekend cover as part of Supervisor team rota
Salary: £25,300 - £27,628 actual per annum (depending on skills and experience)

Closing date: 31 January 2021
Interview date: 04 February 2021

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, Senior Support Worker, Supervisor, Team Leader, etc.

Head of HR Operations
Ref: JAN20217225
Location: Flexible
Salary: £39,970 - £44,290 – Per Annum
Benefits: Pension, Life Assurance, Annual Leave

As the leading conservation charity in the UK, the RSPB has an ambitious programme of work transforming its approach to saving nature.

Recognising that people are at the heart of delivering this we have an exciting opportunity for a talented and driven individual to join our HR and L&D Team.

Reporting to the Head of HR and Development you will be a strong leader with extensive experience in delivering results through people.

What the job is about?

The Head of HR Operations is a new role leading and managing the HR Operation function to deliver an employee focused approach where HR processes effectively support business needs and add value.

You will have full responsibility for all HR transactional services, resourcing and employee relations support leading 3 direct reports to deliver exceptional customer service through their teams.

Key deliverables will include 

• Creating and developing workforce policies and procedures that maintain the legal compliance of our management processes
• Developing the management of performance processes to ensure that the organisation benefits from high performance from all of its workforce
• Ensuring that all of our HR processes lead to accurate workforce data that supports the monthly payroll process
• Creating and communicating workforce data that allows the organisation to lead and make decisions based on relevant and up to date information
• Ensuring that our advertising and recruitment processes are inclusive and attract and retain the best possible workforce for the delivery of our strategy
• Delivering the best possible HR advice to all levels of leadership in the organisation
• Using your extensive knowledge of HR law to advise change leaders to create the most effective organisational change programmes
• Contributing to the development of the pay and reward strategy of the organisation to ensure that the workforce that is fairly paid
• Working closely with the Head of Learning & Organisational Development and Head of Business Planning to create an aligned leadership team that leads the overall HR & Development team to deliver our work plans
• Ensuring that all of our record keeping and data processing procedures comply with GDPR requirements
• Reviewing and updating our employment contracts and policies 
• Understanding the unique roles and responsibilities, strategic goals and delivery plans throughout the organisation to provide a proactive HR service

Essential skills and experience

• CIPD qualification or able to show equivalent ability through work experience
• Sound knowledge of HR Law to give professional advice
• Significant HR experience in an operational environment and experience of creating HR policy
• Knowledge of the RSPB and its mission
• Experience of leading and developing a team of specialists leading to high performance and a positive culture
• Excellent written and verbal communication skills to present, influence and build partnerships both in and outside of the organisation
• Collaboration skills to build relationships, navigate politics and manage conflicts
• Project management skills and an understanding of project management frameworks to plan and manage risks, costs, and time in project delivery
• Experience of leading change
• Experience of setting standards and managing systems to provide HR business information

Closing date: 23:59, 1 February 2021

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the Apply button to be directed to our website where you can complete your application.

No agencies please.

The National Deaf Children’s Society is the leading charity dedicated to creating a world without barriers for deaf children and young people.

Advice and Guidance Helpline Officer

London, Birmingham, Glasgow or Belfast office or home based (UK)

£25,696 - £30,428 (Glasgow, Birmingham or Belfast office or home based)

£28,130 - £32,865 (London office based)

35 hours per week

Maternity cover – approximately 12 months

We are looking for an experienced Helpline Officer to join our thriving team. The Helpline provide a first point of contact for families, carers, young people and professionals, taking a child centred approach in providing information, guidance, signposting and referrals. Working alongside other Advice and Guidance teams and our internal specialists there will be some casework including DLA and PIP claims and appeals, and education plans and complaints.

The Helpline is available Monday-Friday 9am-5pm by phone, text, email, web chat and BSL video relay interpreting.

You will have excellent communication and listening skills and experience of providing accessible rights based information and advice to members of the public. You will have experience of advising on disability related issues, including benefits and education (SEN), via phone, email and other digital channels. The successful candidate will receive a full induction and training, including deaf awareness and British Sign Language (BSL) along with continuous learning and development opportunities.

To apply for this role you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description. To do this, we suggest that you download the job description from our website prior to starting your application.

Currently, the application process works best on desktop / laptop devices. 

The closing date for applications is on Monday, 1 February 2021 at 23:59.

We expect interviews to be held remotely on Friday, 12 February 2021. 

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form. 

We strive to provide an accessible recruitment process. If a disability or long term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form. 

Additional information about the support we offer is on our jobs page. 

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment. 

We are also committed to promoting work-life balance amongst our staff.

Hours: Full Time, 35 hours per week - part-time may be considered on a 4-day week basis

Location: This role can be based from any of our UK-wide hubs.

The Trust is seeking an exceptional individual to be part of the Executive Committee, responsible for leading The Prince's Trust to ensure its life-changing support is safely delivered to children, young people and young adults aged 11-30 across the UK

We have recently commissioned an organisation-wide safeguarding audit to enable us to gain a deeper understanding of current arrangements for safeguarding our beneficiary group and to highlight any opportunities to further strengthen our approach.

Ultimately responsible for leading a project board to review the key findings and recommendations of the audit report, you will define and drive an action plan as part of an overall safeguarding strategy providing support and appropriate challenge, where required at, all levels of the Trust. 

You will need to have the relevant executive strategic experience, ideally with a blended safeguarding background in a statutory or hybrid environment. Possessing strong people leadership skills crucial in delivering positive change, and you will be able to demonstrate a wide cultural awareness of others, supporting our Equality, Diversity and Inclusion strategy.

For more information, please go to the job description (this will open in a new window). If you are viewing this on a job board, please visit our site by clicking ‘apply’ for the job description.

We are open to flexible working patterns subject to overall objectives being met. The Trust is handling all enquiries through our Talent Acquisition Team, and you will be asked to provide a CV and supporting statement as part of your application.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 669