Programme management specialist jobs in camden town, somerset
About the role:
Step into a role where your leadership can spark real change - not just for individuals facing some of the toughest moments in their lives, but for your own professional journey too. As the first Service Manager at Single Homeless Project's (SHP’s) brand new Westminster Harrow Road Assessment Hub, you’ll be at the heart of a dynamic responses to street homelessness. This isn’t just management - it’s the chance to lead a skilled, passionate team delivering intensive, life-affirming support in an area with some of the highest levels of need in London. Every day brings new challenges, fast decisions, and the opportunity to make an immediate difference to our clients lives.
You’ll oversee a highly motivated team working quickly and compassionately to assess needs, open up housing pathways, and connect people with vital services - from healthcare and immigration advice to long-term housing and reconnection with their home boroughs. Through your leadership, you’ll ensure the hub runs smoothly and effectively, reducing time spent on the streets and creating space for lasting change. This is a role for someone who thrives on fast-paced, meaningful work and who’s ready to develop their career in a forward-thinking organisation like SHP, where innovation, collaboration and personal growth are part of the everyday.
About you:
- Strong background in homelessness, housing, or support services.
- Confident in leading multidisciplinary teams in high-pressure environments.
- Understands trauma-informed care and the importance of personalised, outcome-focused support.
- Skilled and experienced in building partnerships and navigating complex systems with confidence and clarity.
- Committed to making a real difference in the lives of vulnerable people.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 15th June at midnight
Interview date: Monday 23rd and Tuesday 24th June Online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Are you passionate about supporting refugees and asylum seekers through meaningful, holistic services? Do you have the leadership skills to guide a dedicated team delivering frontline advice and support?
We are looking for an experienced and motivated Advice Team Manager to lead our advice services for refugees and asylum seekers. You will oversee our outreach activities, legal clinics, and practical support work across London, ensuring our clients receive high-quality, empowering services tailored to their needs.
We offer a supportive working environment with excellent benefits, including:
- 6% employer pension contribution
- 35 days annual leave (including bank holidays)
- Ongoing training and professional development opportunities
You’ll need:
- Strong management experience in advice or support services
- A deep understanding of the challenges faced by refugees and asylum seekers
- Excellent communication, organisational, and case management skills
- A commitment to equity, inclusion, and high-quality service provision
This is an opportunity to make a real difference in people’s lives, while shaping a vital service within a supportive and mission-driven organisation.
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life

The client requests no contact from agencies or media sales.
About Twins Trust
Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.
Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs.
Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.
Community Fundraising Manager
This is an exciting opportunity to join an ambitious and talented fundraising team
We are looking for an experienced Community Fundraising Manager to join our small and friendly fundraising team. You will be responsible for driving our strategy for Community Fundraising, Individual/Regular Giving and Events. With a database of around 100,000 registrants and 15,000 members, these existing income streams have lots of great potential. We have amazing fundraisers in our community who take on challenges like the London Marathon, London to Brighton bike ride, or their own swimming challenge and there’s lots of great potential amongst our supporters, including our committed members and regular givers.
Contract: Permanent
Hours: 30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £31,000 - £33,000 (pro rata)
Reports to: Head of Development
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Travel to events will also be required.
Closing date: midnight on Friday13th June
Interview dates: First-round interviews will be held on a rolling basis
Purpose of the role
- Grow a successful existing income stream (Fundraising Events and Regular Giving) and develop and grow a comparatively new income stream (Community Fundraising and Individual Giving) for Twins Trust. You will do this alongside other fundraisers in the team and with support from a Fundraising Officer.
- Lead and develop a multi-year strategy for growing our Community and Events programmes, with a well-planned calendar of events throughout the year covering different themes and geographies.
- Lead the strategy for our Individual/Regular Giving programme
- Lead on the creation, planning and delivery of a new Twins Trust owned mass participation fundraising event
- Provide strategic support and guidance to our Fundraising Officer to implement the annual raffle, ongoing Lottery programme and Individual Giving programme.
- Work closely with other teams across Fundraising, Membership and Communications to spot opportunities to maximise income and drive new projects forward
- Provide exceptional relationship management and stewardship to fundraisers in our community to make them feel appreciated, maximise income raised and encourage repeat fundraising
Ideal candidate
The ideal candidate will have demonstrable experience of developing and implementing a strategy for Community They will be able to demonstrate how they have delivered one or more of these income streams and grown these programmes significantly, providing excellent stewardship to fundraisers.
Person specification
Essential
- Significant experience of leading a 6 figure multi-year community fundraising strategy including forecasting and monitoring income and expenditure
- Experience of leading community, events, or Individual/Regular Giving fundraising - taking ownership and achieving growth in scale and income
- Experience of creating and delivering a new medium to large scale (£25k plus) fundraising event, maximising all commercial opportunities within it
- Excellent relationship building skills
- Ability to manage several projects at the same time
- Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
- Excellent communication skills and attention to detail
- Able to collaborate with a team of various disciplines or work independently as required
- Strong IT skills, including SharePoint and advanced Excel
- Enthusiasm for the issues we work on
Desirable
- Working understanding of admin processes relating to fundraising
- Understanding of digital marketing
- An understanding of GDPR in relation to fundraising
Twins Trust is the only UK-wide charity dedicated to improving the lives and wellbeing of families with twins, triplets or more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 35 hours per week; 12-month fixed term contract with possibility to extend. Occasional evening or weekend work may be required.
Location: Hybrid working with minimum 2 days per week in one of Open Ages’ centres: St Charles Centre for Health and Wellbeing (W10 6DZ), New Horizons (SW3 2PF), St Margaret’s (SW1V 2RT), Avenues (W10 4RS). Travel between Open Age sites and to other community venues will be required.
Line Management: CEO
Working with:Fundraising Manager – Trusts and Grants; Open Age Service Users; Open Age staff and volunteers; Supported by Nova Fundraising (members of Chartered Institute of Fundraising.)
This pivotal role will design and deliver new community and individual giving fundraising programmes to support Open Age’s exciting new five-year growth strategy. You are an ambitious self-starter with a breadth of community and individual giving expertise or a specialist in one with good understanding of the other. In this broad role you will partner with Open Age’s passionate members and the wider community to raise funds for our high-impact services, supporting older people to lead happier, healthier lives. You will see first-hand the visible, life-changing impact of the money you generate for many thousands of older people in London and across the UK.
The role is a 12-month fixed term contract, with the possibility to extend.
About Open Age:
Open Age was established in 1993 and we’re now celebrating more than 30 years of championing happier, healthier and more connected lives for older people. We have over 3000 members and each week we run over 250 high-quality classes from our four centres, 40 community venues and online. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members. We are a passionate, community-led organisation and we are proud that 93% of members would recommend Open Age to a friend.
‘I can’t wait for my lessons. They make me feel just fab. Having not done exercise before Open Age…I am so grateful to know them and to be able to do the classes. Thank you.’
What you get in return:
You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.
We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday. Occasionally additional paid leave over the Christmas period is given.
Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution.
Access to the Cycle to Work Scheme through salary sacrifice.
We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.
Regular staff social events.
Training opportunities.
Equal Opportunities:
Open Age welcomes applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.
To apply for this position, please submit your CV and cover letter outlining how you meet the person specification (no longer than two pages and without the use of AI.)
CVs without covering letters will not be considered.
Please email to ask about any reasonable adjustments you may need to be able to apply to this role.
The closing date for applications: 9am Friday 6th June 2025.
Interview dates: We'll conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
The successful applicant will be required to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
About the role: This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. To support this expansion, we are recruiting for a Projects Coordinator to join the London and South East team. Working closely with the Programmes Manager and other Projects Coordinators, the postholder will develop, coordinate, and evaluate impactful projects aimed at promoting healthy relationships amongst children and young people in primary, secondary and specialist schools and settings across London and the South East. This a hybrid role, with some days working from home and some from our London office.
What you will be doing: This role combines hands-on project coordination with oversight of project targets, and stakeholder engagement. You will play a key role in ensuring that projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the workshops; ensuring projects are properly recorded, monitored, and evaluated.
Key responsibilities:
- Coordinate delivery of Tender’s creative education programmes for children and young people in London schools and specialist settings.
- Develop strong relationships with teachers, facilitators, and partner organisations to support effective project delivery.
- Monitor impact and share learning to ensure continuous improvement and meaningful outcomes.
Essential requirements:
- Understanding of the violence against women and girls’ sector and current and developing policy and practice in preventing VAWG
- Proficiency in office software, including Word, Excel, PowerPoint
- Experience of building and maintaining successful relationships with partners across corporate, public, and third sectors
- Ability to coordinate complex projects involving a range of internal and external stakeholders
- Demonstrable commitment to safeguarding and equal opportunities
- Ability to manage your own time and priorities to meet agreed objectives
- Ability to work with colleagues across departments and organisations
- Ability to solve problems, working flexibly and collaboratively
Job Title: Property Manager
Location: Hybrid Working with a requirement to occasionally work at Head Office (Vauxhall, London) and visit our Refuge sites.
Salary: £49,538.49 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Property Manager to provide high quality support which will give our survivors of domestic violence and their children living in our refuges a safer environment to live.
We are recruiting for a Property Manager to join our growing Property team, we are looking for a committed and knowledgeable person to lead our property asset management. This is an opportunity to support women and children facing multiple barriers to safety and recovery, including survivors with insecure immigration status, experiences of homelessness or substance misuse.
You will provide leadership in day-to-day service delivery, ensuring high standards of property management. You will oversee a portfolio of property for programme of works, lease and contract management and create a contractor supplier database.
This role is ideal for someone with experience in property and contractor management who wants to make a difference for our survivors. You will be supported to develop your knowledge and skills with training and development opportunities.
If you are committed to making a lasting impact in the lives of survivors and thrive in a dynamic and values drive environment, we would love to hear from you.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 9 June 2025
Interview date: Week Commencing 16 June 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
The Corporate Partnerships Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued corporate partners (>£20k) and supporters (<£20k). They will nurture these relationships to ensure meaningful, long-term support for our work with young people facing homelessness.
This will include organising volunteering days that inspire action, delivering lunch and learn sessions that deepen understanding of our cause, and finding creative ways for partners to make a real difference. This role will also drive new business, proactively building relationships with companies who share our values and want to help young people fulfil their potential.
In addition, they will lead on New Horizon’s events programme, developing and delivering inspiring events that connect corporate partners, high-net-worth individuals, and other supporters to the heart of our mission.
The client requests no contact from agencies or media sales.
Job Purpose
The Senior Project Manager is responsible for strategic and operational oversight of the effective delivery of the Creating Community Connections Pilot, ensuring the successful delivery of the pilot project, balancing the demands of supporting the various partnerships between funders, providers, and stakeholders to collectively deliver the required impact and ensure contract compliance.
Creating Community Connections is a three-year Domestic Abuse (DA) pilot Project, funded by HMPPS. The project is led by a partnership of women’s centre providers - Women in Prison, Anawim, Together Women, and Nelson Trust and aims to connect women in prisons with vital specialist community support services across the country, especially women's centres and organisations providing support around DA. By connecting prisons and women in custody to a network of local women’s services, we hope to aid resettlement and support engagement with holistic support to meet women’s needs, address root causes of offending, improve outcomes on release and intercept cycles of trauma, disadvantage, and abuse, with a particular focus on DA services. The project will ultimately support women who have experienced domestic abuse and work with them so that their experiences do not negatively influence their opportunity of successful resettlement back into the community.
Key Responsibility Areas
- To lead and take accountability for the delivery of the Creating Community Connections (CCC) project.
- To actively engage with funders, stakeholders, delivery partners and the internal team(s), to build a solid understanding of the CCC Project.
- Provide effective leadership to direct reports, fostering a positive, supportive and collaborative team culture.
- To have oversight on a cross-organisational basis of leading practice in project management methodologies, tools and techniques advising teams and colleagues on suitable approaches to ensure the effective delivery of a range of diverse projects and programmes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Youth and Play Workers will play a pivotal role in the Children, Young People and Families team, working as a core team of practitioners to ensure the smooth running of our programmes and services. In this role you will be part of a small and dynamic team which delivers a wide range of programmes and activities, both from Tulse Hill Adventure Playground and within local schools. The work of the Children, Young People and Families team is diverse and varied. Our current services include open access adventure play and youth activities at our Adventure Playground, school holiday programmes with off-site trips and activities, coaching in local schools, a Young Leaders programme offering paid work experience to young people, and working together with our youth partnerships Building Young Brixton and Lambeth Peer Action Collective.
We are experiencing an exciting time of development for the team and are currently looking to recruit four Youth and Play Workers. To support our range of children and young people, our team will be made up of specialist Youth Workers and Play Workers bringing in relevant skills and experience. Whilst you will work across all of our Children, Young People and Families services you will have a specific focus:
As a Youth Worker you will:
• Focus on supporting our secondary age cohort
• Plan and run appropriate activities
• Provide structured interventions to support vulnerable young people
• Work with referral partners to provide additional support and activities
As a Play Worker you will:
• Focus on our primary age cohort
• Use your knowledge of Playwork Principles to plan and run engaging activities
• Foster relationships with families and local primary schools
Both roles will include an element of mentoring, relevant training will be provided to give you the necessary skills to deliver this.
Please specify in your supporting statement which specialism you would like to be considered for and outline your experience in this area.
To be successful in this role, you will act as a trusted practitioner in all our service delivery, advocating for children’s right to play throughout our programmes. You will work as part of the team on the delivery and planning of all sessions, ensuring that the children’s and young people’s ideas are central to the construction of a varied and engaging play environment. You will understand the wide-ranging challenges facing young people and will be flexible in adjusting your practice to meet these needs.
Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Harris Hill is proud to be working with a leading national charity dedicated to advancing research into neurological conditions. We're supporting them in the search for a talented Individual Giving and Legacy Marketing Manager to join their passionate team.
In this vital role, you'll lead the development and delivery of the charity's cash giving programme, including two key postal campaigns and segmented e-newsletters designed to enhance supporter engagement and retention. You'll focus on building meaningful, long-term relationships with donors-boosting lifetime value through reactivation, cross-sell opportunities, and uplift strategies. You'll also play a central role in a major new acquisition programme, working alongside the Director of Fundraising to recruit around 4,000 new regular givers through private site face-to-face fundraising. Additionally, you'll take the lead on the marketing and stewardship of the in-memory giving programme, ensuring a sensitive and impactful supporter journey.
To be considered for this role, you will need:
- Experience of working in individual giving in a charity including some experience of acquisition campaigns.
- Some experience of having worked on legacy marketing or collaborated with legacy marketing colleagues
- Familiarity with developing stewardship approaches and supporter journeys that maximise supporter loyalty
- Excellent interpersonal and verbal communication skills and excellent written skills including strong copy writing
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.
- Salary: £45,000 - £50,000
- Permanent, Full-time
- Location: Central London with hybrid working (2 days per week in office).
Deadline – Friday 13th June at 9am
Application process – CV and Cover Letter
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are currently looking for a Cybersecurity Specialist to join our IT Department on a full-time, permanent basis.
This is an exciting opportunity to play a key role in strengthening Southbank Centre’s cybersecurity operations. Reporting to the IT Infrastructure Lead, you will support the protection and resilience of our digital systems, contributing to the monitoring of threats and enhancing our proactive response to the evolving cybersecurity landscape.
You’ll be joining a collaborative Infrastructure Team that includes a Senior Network Analyst and a Server & Cloud Engineer, working alongside our first and second-line Service Desk support team of five.
Main responsibilities
- Investigating and managing security incidents and supporting ongoing threat monitoring
- Promoting good security practices and behaviours across the organisation
- Supporting the development and enforcement of cybersecurity policies and procedures
- Assisting with incident response and coordination with external cybersecurity partners
- Staying informed on emerging threats and sharing insights with the wider team
- Maintaining security tools and infrastructure in collaboration with other IT teams
- Helping to deliver engaging security awareness training for colleagues across the organisation
What We’re Looking For:
- A strong interest in cybersecurity and a willingness to keep learning
- Knowledge of cybersecurity principles, operating systems, and networking basics
- Experience with security tools and best practices is a plus
- Strong communication and problem-solving skills
- Ability to work well independently and as part of a supportive team
- A relevant qualification in Computer Science, Cybersecurity or a related area
Please download the Job Description for a full overview of this role responsibilities.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays (pro-rata for part time employees)
- Hybrid working model (3 days office working, 2 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
- Season ticket loan
- Cycle to work scheme
The deadline for applications is 23:59 on the closing date for the job posting.
The client requests no contact from agencies or media sales.
The post holder will work within our team of specialist welfare benefits advisers, as a specialist welfare benefits adviser providing information, advice, and guidance to clients in our Macmillan-funded Welfare Benefits Project, providing a welfare rights advice service to people affected by cancer to maximise their income.
Scope of role
The post holder will undertake casework, assisting clients to access their entitlements to welfare benefits and other sources of financial help. Advice will be delivered through a range of channels, including face-to-face, telephone, email, and other means, provide Welfare Benefits advice and information to people living with cancer and their families.
Responsibilities and Accountabilities
Case work
- Provide a full welfare benefits casework service for people affected by cancer. This includes disability benefits and other sources of financial support, such as grants and help with health and travel costs.
Welfare Benefit Appeals
- Assist clients to prepare for benefits appeals, research, and the draft was written legal submissions, and provide representation at tribunals as required.
Outreach
- Alongside other team members provide advice sessions through outreach, including at hospitals - currently St Bartholomews, Homerton, Royal London, Newham, and Whipps Cross; and at Toynbee Hall through telephone, email, and any other channel
Targets
• Meet targets as set with the line manager, which will change regularly depending on the needs of the services.
Quality Standard
- Ensure consistent quality assured advice, to AQS standard, monitored by checking casework and observations
- Maintain thorough and detailed case records for continuity of casework, information retrieval, statistical monitoring, and report preparation
- Use all relevant case management systems, such as Advice Pro, as well as Microsoft Office applications, for statistical recording, record keeping, and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
- Along with the rest of the team ensure stocks of leaflets, posters, and stationary, are ordered from suppliers and distributed to outreach locations
- Gather statistics and feedback to monitor and evaluate the service, providing reports as required to the steering group, funders, and partners.
Social Policy
- Support Macmillan Toynbee Hall Welfare Rights Advice Service’s social policy work by providing case studies and feedback on issues of concern to people affected by cancer; including attending internal and appropriate external meetings, and identifying and acting upon social policy issues
Essential Criteria:
- Strong interpersonal skills
- Recent Welfare Benefits advice work experience, particularly in the areas of health and disability, with at least one year’s specialist welfare benefits casework experience.
- Ability to write detailed accurate case records and drafts, letters reports, and statements in plain English.
- Recent experiences of working in a performance-driven environment and evidence of meeting targets set.
- An ordered and disciplined approach to managing a challenging caseload, meeting targets; planning and prioritising work in the face of competing demands on your time.
- Strong interpersonal skills and experience working with clients suffering from health problems in a professional but empathetic manner, and the ability to respond sensitively to clients.
- An understanding of the issues facing people affected by long-term illness and disability, including cancer.
- Ability to research, understand and explain complex information both orally and in writing.
- Good knowledge of IT including familiarity with Microsoft Office applications, e.g. Word, Outlook, or equivalents, and case management systems.
- Knowledge of or willingness to gain an understanding of Macmillan Cancer Support’s services and policies relevant to people affected by cancer.
- An ordered approach to casework and an ability and willingness to follow set procedures concerning casework and file management etc.
- Ability and willingness to support volunteer advisers.
- Numeracy to the levels required in the tasks.
- Alignment with Toynbee Hall’s mission and strategy
- Alignment and willingness to work in line to our values:
- Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
- Courageous – principled, ambitious and acting with integrity.
- Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves - An understanding of safeguarding and willingness to develop understanding further
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
We are recruiting for Paid Media Specialist to join our team in London; the scope on this job involves….
Job Title: Paid Media Specialist
Location: Homeworking with the requirement to occasionally work at our Head Office (Vauxhall)
Salary: £38,674.05 per annum
Contract type: Full-time, Permanent
Hours: 37.5
Do you have experience managing paid media campaigns at both the strategic and practical delivery level, using your creativity to drive financial giving and advocacy actions?
Are you good at working with others, acting as an organisation’s expert in paid social, programmatic, PPC and display - ensuring campaigns are tracked, paced and optimised for maximum return?
Do you want to use your ‘superpowers’ to make a real change to the lives of women and girls?
If the answer is yes to all the above, then Refuge wants to hear from you!
We’re looking for our next Paid Media Specialist to join our high performing Digital Mobilisation and Engagement team at Refuge. You will be responsible for designing and implementing digital acquisition and paid media strategies that grow our supporter base, increase income and win campaigns. You’ll support teams across the organisation by providing specialist knowledge of digital paid media to improve the overall effectiveness and efficiency of our digital programme. An expert in digital acquisition and advertising, you’ll be experienced at setting up integrated campaigns across paid social, programmatic, PPC and display - ensuring campaigns are tracked and optimised for maximum return. You’ll also bring comprehensive knowledge of digital best practice and regularly stay on top of emerging trends, threats and opportunities.
As Paid Media Specialist, you’ll play a crucial role in facilitating the team’s aim to grow Refuge’s supporter base to half a million engaged supporters over the next three years. You will also work closely with other teams such as Campaigns, Policy and Public Fundraising, enabling our ambition to change attitudes and policies around domestic abuse, and raise funds to support Refuge’s vital work through digital acquisition and mobilisation.
This is a fabulous opportunity to join a fast-paced and energetic team. Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
If this sounds like your next role, please apply today.
Closing date: 9.00am on 9 June 2025
Interview date: 16 June 2025
Benefits
URefuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Using Anonymous Recruitment
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Population Matters is a growing UK charity with a global remit. We are a dedicated small organisation of individuals who has big ambitions. We adopt a can-do approach and belief to implementing our vision - a world in which our human population lives fairly and sustainably with nature and each other.
Through collaboration, creativity and commitment our work addresses the negative consequences of ever more people using ever more of the planet’s resources. We do this by inspiring and engaging with others to find, share and promote ways to make our vision a reality as quickly as possible.
We have recently launched our 5-year strategy, and we have now entered an exciting new phase of growth and influence.
About You: The Role
- You are someone who can adeptly apply your hands-on experience gained from designing and implementing impactful communication strategies.
- You bring tenacity, curiosity and passion in designing and delivering digital campaigns that influence and shift public and media narratives to enable our human population to live fairly and sustainably with nature and each other.
- With always this end in sight, your management experience of digital mass communications, platforms and presences will ensure digital communications, campaigning and fundraising is fully leveraged through applying continuous monitoring, evaluation, learning, accountability and innovation.
- You will be responsible for our content strategy across all digital channels and play a lead role in the design and delivery of communication strategies and assets.
- You bring significant knowledge and experience of digital communications, marketing, infrastructure and project management, and ensure that our digital communications inspire and engage audiences to support our mission.
For further information, please refer to the attachement below. We look forward to hearing from you!
Benefits: 25 days’ annual leave per annum; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min. 2%; Employee Assistance Programme; we fund and encourage continuing professional development (CPD).We promote and encourage flexible working all types, in line with our flexible working policy.
Location: Remote working in the UK, with occasional travel and access to our London office space. Must have right to work in the UK.
Interviews: There will be two rounds of interviews. The first interview will take place on Wednesday 11 June 2025 (virtual) and the second on Tuesday 17 June 2025 (in-person at our office in London).
Deadline for Applications: 08-Jun-2025 23:30
Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
The client requests no contact from agencies or media sales.
We are currently looking for an experienced Head of Production to join our Production Department on a full time, permanent position.
The Head of Production will play a pivotal role in delivering our world-class events ranging from contemporary and classical music, theatre, dance and literature, and commercial events such as graduations, film premiers and conferences.
Working closely with the Director of Technical Production, the successful candidate will lead on production planning, refine processes, and champion knowledge sharing. You’ll empower our dedicated team to thrive in a fast-moving, creative environment, ensuring we’re not just delivering today’s programme, but developing a future-ready, energised production team.
Main Responsibilities
- Lead and develop production planning and processes, ensuring consistent, high-quality delivery across a diverse and ambitious programme.
- Support the strategic direction of the Production team, embedding innovation, flexibility and continuous improvement.
- Build a collaborative and empowered team culture through effective management and mentoring of Production Managers.
- Champion the use of systems and protocols that enable cross-departmental collaboration and operational efficiency.
- Ensure health & safety, sustainability and accessibility are integral to all production activity
Key Skills & Experience
- Proven leadership in production management across multi-artform venues or large-scale cultural programmes.
- Experience implementing successful production processes and managing change in a complex, creative environment.
- Excellent planning and communication skills with a commitment to knowledge sharing and team development.
- Strong understanding of health & safety, sustainability, and access in live performance settings.
- Comfortable managing diverse stakeholders, budgets, and systems (experience with Artifax 4 is a plus).
Please download the attached Job Description for a full overview of this role responsibilities.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays (pro-rata for part time employees)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
- Season ticket loan
- Cycle to work scheme
The deadline for applications is 23:59 on the closing date for the job posting
The client requests no contact from agencies or media sales.