Programme management volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Programme Manager
Reports To: Programme Director
Location: Hybrid
Employment Type: Full - Time
About the Project – “Solta o Jogo”
“Solta o Jogo” is an exciting cultural competition and community festival celebrating Brazilian traditions through Capoeira, music, dance, and acrobatics. Hosted at Kingston University Townhouse, this event offers free taster classes, performances, and a vibrant Brazilian arts & products fair—engaging local communities and encouraging cross-cultural learning.
We are looking for a Programme Manager to oversee the planning, coordination, and execution of the event. This hybrid volunteering role requires a commitment of 12 hours per week for 6 months. It is best suited for someone based near Kingston, as travel expenses will be reimbursed. This is a great opportunity to lead a high-profile community initiative that has previously been praised by local councillors, Kingston University, and the Brazilian Consulate in London.
Position Overview:
The Programme Manager oversees the strategic delivery of a multi-project programme focused on enhancing employability and skills development for target populations. This role ensures alignment with organisational and community goals, driving initiatives that reduce skills gaps, improve workforce readiness, and foster partnerships with employers and training providers. Reporting to the Programme Director, the Programme Manager manages a team of project specialists and coordinators, ensuring seamless execution of programme activities and measurable impact.
Key Responsibilities:
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Programme Leadership:
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Lead the end-to-end employability and skills development programme delivery, ensuring alignment with strategic objectives.
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Mentor and manage project specialists and coordinators, assigning tasks tied to programme milestones such as training workshops, employer partnerships, and participant assessments.
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Stakeholder Collaboration:
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Build and maintain relationships with employers, educational institutions, government agencies, and community organisations to align programme outcomes with labour market needs.
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Act as the primary point of contact for external partners, ensuring their requirements (e.g., hiring criteria, certification standards) are integrated into programme design.
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Programme Design & Delivery:
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Oversee the development of training curricula, mentorship initiatives, and job placement strategies tailored to diverse participant groups (e.g., youth, career changers).
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Monitor participant progress and employment outcomes, using data to refine programme effectiveness.
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Risk & Compliance Management:
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Identify barriers to participant success (e.g., accessibility, resource gaps) and escalate systemic challenges to the Programme Manager with actionable solutions.
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Reporting & Communication:
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Track and report on key metrics such as participant engagement, skill acquisition rates, and post-programme employment status.
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Prepare updates for senior leadership and stakeholders to demonstrate programme impact.
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Process Improvement:
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Implement feedback loops with participants and partners to continuously enhance programme quality.
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Promote best practices in adult education, vocational training, and equity-focused initiatives.
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Required Qualifications:
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Education: Bachelor’s degree in Education, Social Work, Human Resources, or a related field.
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Experience:
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3–5 years managing employability, workforce development, or adult education programmes.
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Proven experience leading teams and collaborating with cross-sector stakeholders.
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Skills:
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Strong understanding of labour market trends and barriers to employment.
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Ability to design inclusive, participant-centric programmes.
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Proficiency in data analysis tools (e.g., Excel, CRM systems) and project management software.
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Exceptional communication skills for engaging diverse audiences.
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Certifications: Certifications in programme management (e.g., PgMP), career coaching, or adult education are advantageous.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Employability Programme Manager
Unlock YOUR Potential – Adult Social Mobility Charity
Location: Remote
Hours: Flexible
Type: Volunteer Management Role
Lead the Creation of a Life‑Changing Employability Programme
Unlock YOUR Potential is a new, ambitious adult social mobility charity dedicated to supporting people from deprived communities to gain the skills, confidence, and opportunities they need to transform their lives. Through programmes in employability, personal development, wellbeing, and life skills, we empower adults to break cycles of disadvantage and step into brighter futures.
We are now building our flagship Employability Programme and we are seeking a passionate, organised, and visionary Employability Manager to lead its creation, launch, and ongoing delivery.
Your leadership will directly shape the journeys of adults striving for a better future.
The Role: Volunteer Employability Programme Manager
This is a hands‑on, strategic, and deeply meaningful role. You will design, develop, and manage our employability programme from the ground up, ensuring it is impactful, empowering, and accessible to adults who need it most.
You will work closely with the Founder to build a programme that supports participants into employment, training, and long‑term progression.
What You’ll Do
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Lead the full set‑up of our employability programme, from design to delivery.
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Develop a curriculum that includes job‑search skills, CV building, interview preparation, workplace confidence, and career planning.
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Build partnerships with employers, training providers, and community organisations.
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Recruit, support, and coordinate volunteers and facilitators involved in programme delivery.
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Oversee participant onboarding, engagement, and progression tracking.
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Ensure the programme is inclusive, empowering, and aligned with our mission of social mobility.
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Monitor outcomes and continuously improve the programme based on feedback and data.
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Represent the charity in external meetings, events, and partnership discussions.
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Work closely with the Founder to shape long‑term employability strategy and growth.
What You’ll Bring
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Experience in employability, careers guidance, adult education, training, or programme management.
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Strong organisational and leadership skills.
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A passion for social mobility, equality, and empowering adults to succeed.
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The ability to design structured, engaging, and practical learning experiences.
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Confidence building relationships with employers and partners.
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A supportive, compassionate, and participant‑centred approach.
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Creativity, initiative, and a commitment to building something meaningful from the ground up.
What You’ll Gain
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A leadership role shaping a flagship programme for a national charity.
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The opportunity to design a service that will change lives, families, and communities.
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A meaningful addition to your professional portfolio and leadership experience.
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Flexible volunteering that fits around your life and commitments.
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The fulfilment of knowing your work directly helps adults overcome barriers and unlock their potential.
Be the Architect of Opportunity
If you’re ready to use your skills to build and lead a programme that transforms lives, we would love to hear from you.
Apply today and help us unlock potential across the UK.
Unlock YOUR Potential
BREAKING BARRIERS | UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our programme provides young people with the chance to try new things and challenge themselves, experience success, learn to go beyond their expectations and grow in confidence. They have the chance to take part in a range of activities, work in a team, experience group living and challenge themselves in a new environment. The programme is built around three residential adventure camps.
As a Programme Volunteer at one of our camps you will work with groups of up to 10 young people alongside other experienced volunteers, trained members of staff and activity instructors. You will have the opportunity to take part in all of the activities with the young people, ensuring that they get the most out of their time on our programme.
You will ensure the welfare and organisation of the young people, help them to get involved and overcome issues, encourage and support their social relationships and help guide your team to work together.
With our support you will also help facilitate the young people’s learning and development by planning and delivering regular review sessions.
You will also be invited to join our annual volunteer training weekend in Wiltshire over the weekend of 11 and 12 July 2026.
We will call all applicants for a brief chat ahead of sending over our Volunteer Registration Pack. Applicants will also need to complete a Safeguarding Interview, provide 2 referees, complete an Enhanced DBS Check and complete online Safeguarding and Child Protection Training. Applicants must be 21 years or older.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for organised, reliable people to help keep our programmes running smoothly behind the scenes and on the ground.
As a Programme Support Volunteer, you’ll help with the coordination and delivery of our community projects and activities. You’ll assist with planning, preparation, data collection and general support across our programmes to ensure everything runs efficiently and participants have a positive experience.
This is a varied and rewarding role for anyone who enjoys helping things run well and being part of a supportive, community-focused team.
What You’ll Be Doing
- Supporting the planning and coordination of programme activities and events
- Helping prepare materials, resources and schedules before sessions
- Assisting with registration, attendance and record-keeping
- Collecting feedback and evaluation data to support monitoring and reporting
- Communicating with participants, volunteers and staff to share updates
- Providing general administrative and logistical support as needed
Skills and Qualities We’re Looking For
- Good organisational and communication skills
- Teamwork and reliability
- Basic computer skills (Microsoft Office or Google Workspace)
- Attention to detail and accuracy when handling information
- Flexible and adaptable approach to changing needs
- Respect for confidentiality and safeguarding principles
What You’ll Gain
- Experience supporting the delivery of community projects and events
- Opportunities to develop coordination, communication and admin skills
- Insight into how charities plan, monitor and evaluate programmes
- The satisfaction of helping projects run smoothly and effectively
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit a Youth Programme Coordinator, for a minimum commitment of 6 months, to manage our Youth Programme. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!
In this role, you would be coordinating the daily planning and delivery of activities for young refugees in the sites in which we're operating in the Epirus region of Northern Greece.
The programme usually consists of English classes, thematic and social and emotional learning workshops and excursions. The programme engages children between the ages of 8 and 16.
For this role, you would initially work as a Youth Programme team member so that you could develop an understanding of the programme, the people involved, and the organisation as a whole.
Your role would include:
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Coordinating, delegating, and managing a team of 2-5 team members in the daily operations of the Youth Programme
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Directly supervising and supporting team members, providing feedback to ensure the quality of the programme remains high
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Delivering effective inductions to transfer key skills/knowledge to team members
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Developing the current programme in coordination with the Education Manager and Youth Programme team members
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Assessing the impact and effectiveness of the programme in line with its objectives
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Planning and delivering effective and dynamic educational and outdoor activities, within a theme-based curriculum
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Training new team members in appropriate behavioural management techniques
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Capturing data and compiling evaluation reports on the programme
You should be able to:
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Prioritise and delegate tasks effectively
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Manage a wide range of tasks and intense workload effectively and efficiently
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Manage individuals effectively to create a positive team environment in which shared problem solving is encouraged
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Oversee the delivery of programme activities and the completion of vital administrative and logistical tasks
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Be honest and transparent; be able to give and receive feedback in the most straightforward way
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Communicate in English, both written and orally
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Learn quickly, managing a wide-ranging and intense workload
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Understand what is required to work and effectively communicate in complex and volatile contexts
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Care for people: the interests of the people we work with should always be your first concern
The ideal candidate will have:
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Experience working with children specifically in the refugee context
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Experience in leadership roles and have knowledge in how to effectively manage a team
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Knowledge of pedagogical tools and programmes suitable to children in the refugee context
What do we offer?
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A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.
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Accommodation in a shared house
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Transportation to/from work
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After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to recruit people for our Youth Programme, for a minimum commitment of 10 weeks. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!
There are some specific applicant requirements, however the most important is to have a strong desire to work with young refugees and have the commitment to improve the situation for them here in Greece. Second Tree works in a transparent way in a challenging and changeable situation on the field; therefore, an ability to learn quickly and be open to feedback is vital.
Your role would include:
We are looking to recruit people that are open to filling one (or more) of the following roles within our Youth Programme. Whilst these should guide applications, the roles often overlap and are interchangeable. Imagination and flexibility is encouraged when applying: let us know your suggestions on how we can use your skills!
The roles range across:
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Children’s English Teacher: responsible for the planning and delivery of the programme’s English classes. Classes focus on low level English learning and must be fun and engaging. TEFL/equivalent experience is preferable, but not essential.
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Excursion Lead: responsible for the planning and leading of weekend excursions, a highlight of the programme for participants! Excursions require an organised, methodical planner who is engaging and confident leading groups of children.
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Workshop Lead: responsible for facilitating workshops that can be either thematic, reinforcing the vocabulary learned in English class to make it more practical and interactive, or focused on social and emotional learning, helping students develop their self-awareness through creative and mindful activities, or touch upon any scientific/mathematical knowledge the teacher might bring.
No matter the role(s) filled, team members are expected to help plan, prepare and participate in various community engagement activities such as: picnics, community excursions, sporting events, etc.
You should be able to:
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Be consistent with your application of behaviour management techniques
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Be honest and transparent; be able to give and receive feedback in the most straightforward way
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Manage a wide range of tasks and intense workload effectively and efficiently
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Communicate in English, both written and orally
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Deliver programme activities and carry out administrative and logistical tasks
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Plan and deliver effective and dynamic educational activities
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Care for people: the interests of the people we work with should always be your first concern
The ideal candidate will have:
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Experience with young children and teenagers in educational and leisure activities
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Experience working as a Scout leader or a leadership role in other such youth activities
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Experience working in the refugee context
What do we offer?
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A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.
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Accommodation in a shared house
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Transportation to/from work
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After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Have experience leading a team of this type?
Consider applying to become a Youth Programme Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
�� BOARD EXPECTATIONS (Applies to ALL Members)
Every GLF board member plays a direct role in the success and sustainability of the organisation.
�� Core Expectations
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Fundraising Commitment:
Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful). -
Time Commitment:
Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning. -
Ambassadorship:
Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions. -
Governance & Accountability:
Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations. -
Strategic Leadership:
Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility. -
Passion for the Mission:
Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.
�� OVERALL BOARD MEMBER BENEFITS
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Prestige: Founding member of a ground-breaking national social enterprise.
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Networking: Exclusive access to philanthropists, public officials, and corporate leaders.
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Leadership Development: Gain board-level governance and strategic experience.
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Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.
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Visibility: Public recognition through GLF website, media, and national campaigns.
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Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.
�� IDEAL CANDIDATE PROFILE (For All Roles)
We are looking for leaders who are:
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Deeply passionate about social impact, youth empowerment, and family stability.
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Professionally experienced (1+ years) in their area of expertise.
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Team players who bring creativity, positivity, and initiative.
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Connected and influential, willing to open doors and amplify GLF’s message.
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Dedicated, committing time, expertise, and monthly donations.
Position: Board of Director - Program & Impact Expert (Unpaid Volunteer Role)
Reports to: Board Chairperson
Location: Hybrid (remote + in-person events as needed)
Purpose: To oversee program design, evaluation, and delivery quality.
Key Responsibilities:
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Guide development of youth and family support programs.
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Ensure alignment between mission, outcomes, and measurable impact.
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Oversee safeguarding and quality assurance standards.
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Provide expertise in social work, education, or community development.
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Mentor staff to maintain high ethical and service standards.
Requirements/Skills:
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Background in social work, education, youth engagement, or nonprofit program management.
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Strong understanding of safeguarding, wellbeing, and inclusion.
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Data-driven mindset with empathy and creativity.
Benefits:
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Direct influence on the lives of vulnerable youth and families.
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Leadership in creating innovative, measurable community impact.
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Recognition as a founding architect of transformative social programs.
At Guardian Light Foundation, we restore hope for homeless children, teens and single parents scarred by abuse, harassment and homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteer to help transform the lives of disadvantaged pupils by improving their grades and building confidence in their learning.
We are looking for inspirational role models who will tutorEnglish on one of our 10-12 week online progarmmes, starting mid-January 2026.
You will be matched with a small number of pupils and provide them with the academic support, encouragement and inspiration they need to get back on track. The pupils on our online programmes have had some disrupted schooling due to challenging personal circumstances and our tuition programmes aim to build not just academic strength, but confidence and positivity towards learning as well.
All our volunteer tutors receive full training, lesson resources and support from a qualified teacher / team manager throughout their placement.
Practical Considerations:
- Our online programme runs on Tuesday afternoons from 17:00 till 18:00.
- The start date is 13th January 2026 and the final session is on Tuesday 24th March 2026
- Sessions are 60 minutes and take place via Teams. Tutors are expected to be online 15 minutes prior to their session. There is a 15-minute debrief with your progarmme manager after each session.
- This role requires you to undergo a free of charge enhanced DBS check, which will be arranged by Team Up.
We are looking for:
- Strong grades in English
- Experience working with young people
- Committed, organised and patient individuals
- Good interpersonal skills when dealing with pupils
- Individuals who are passionate about social mobility and helping to reduce the education attainment gap
Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12 week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only improve their grades, but also build long term resilience.
Alongside this meaningful experience, you will also be able to attend our employability seminars, as well as receiving a personalised reference upon completion of the programme.
Volunteers address a widening attainment gap in education by helping disadvantaged pupils double their expected progress and improve future prospects.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Work Type: Hybrid
Location: Remote & In-Person (London-based office)
Role Type: Voluntary (Unpaid, with expenses covered)
Status: Actively Interviewing
Time Commitment & Work Schedule:
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First Month:
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16 hours total (4 hours per week on Tuesdays)
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Office-based every Tuesday from 12:00 PM – 4:00 PM to shadow the current Project Manager (Michelle)
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Ongoing (After Month 1):
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2–3 hours per week on Tuesdays (remote/office-based as needed)
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Attendance at weekly Jumping Beans team meetings every Tuesday from 7:30 PM – 8:30 PM (online)
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Additional Requirements:
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Required to be in the office at least two weeks before each school holiday period for planning and final confirmations
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Must attend at least 2–3 Jumping Beans sessions per term
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About the Role:
Are you an organised and proactive individual passionate about community-led programmes that support children and families? We are looking for a dedicated Volunteer Project Manager to oversee and lead our Jumping Beans Team—a vibrant, child-focused initiative offering enriching experiences for local families.
Key Responsibilities:
General Responsibilities
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Lead and manage the Jumping Beans Team to ensure project success
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Coordinate and chair weekly Tuesday evening meetings
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Track team tasks, monitor progress, and ensure timely delivery
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Report regularly to the leadership team
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Collaborate across departments to align project goals and resource needs
On-Site Responsibilities During Jumping Beans Sessions:
1. Staff & Volunteer Coordination
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Brief staff and volunteers on the day’s plan and their roles
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Ensure child-to-staff ratios are maintained
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Manage volunteer and staff attendance
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Act as the main point of contact for staff and volunteer concerns
2. Activity Oversight
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Ensure activities run on schedule and engage children effectively
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Troubleshoot or adapt plans as needed
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Confirm all materials and equipment are prepared
3. Child Safety & Welfare
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Oversee child sign-in/sign-out
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Monitor for safeguarding issues and respond appropriately
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Manage minor incidents and maintain accurate records
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Ensure the venue is safe, clean, and child-friendly
4. Communication
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Welcome and update parents, address any concerns
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Serve as liaison between staff, children, parents, and visitors
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Escalate significant issues to senior leadership
5. Logistics & Administration
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Manage session supplies and resources
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Track attendance, consent forms, and incident logs
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Ensure awareness of allergies and special requirements
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Uphold all safeguarding, emergency, and first aid policies
6. Evaluation & Reporting
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Take note of successes and areas for improvement
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Gather informal feedback from children, parents, and staff
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Report session outcomes to leadership
Qualifications & Experience:
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Previous experience in project management or team leadership (paid or voluntary)
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Excellent organisational, communication, and time management skills
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Creative thinker with strong problem-solving abilities
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Experience working with or supporting children or families is a plus
Benefits & Impact:
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Help bring joy, structure, and support to children and families
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Gain valuable experience in project and team management
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Be part of a passionate, values-driven team
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Expand your network through connections with community leaders
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Personal and professional growth through hands-on leadership
Apply Now
Make a real impact in your community and develop leadership skills that last a lifetime.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.
We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals are used by thousands of learners in prisons and the community to improve reading skills.
Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.
We are looking for volunteers who are able to work alone, able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons. Due to the nature of the role, prison security vetting will be required.
We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Head of Service Delivery
Unlock YOUR Potential – Adult Social Mobility Charity
Location: Remote
Hours: Flexible
Type: Senior Volunteer Leadership Role
Lead the Delivery of Programmes That Change Lives
Unlock YOUR Potential is an ambitious adult social mobility charity dedicated to helping people from deprived communities gain the confidence, skills, and opportunities they need to transform their lives. Through programmes in employability, personal development, wellbeing, and life skills, we empower adults to break cycles of disadvantage and step into brighter, more hopeful futures.
We are now seeking a strategic, organised, and mission‑driven Head of Service Delivery to oversee the successful rollout, coordination, and quality of all our programmes. This is a pivotal leadership role for someone who wants to shape a charity’s impact from the ground up.
Your leadership will ensure every participant receives a consistent, empowering, and life‑changing experience.
The Role: Volunteer Head of Service Delivery
As Head of Service Delivery, you will oversee the planning, coordination, and operational execution of all Unlock YOUR Potential programmes. You will ensure that each programme is delivered safely, effectively, and with the dignity and care our participants deserve.
You will work closely with the Founder and Programme Managers to build delivery systems, support volunteers, and ensure our services run smoothly as we grow.
What You’ll Do
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Lead the operational delivery of all programmes across employability, personal development, wellbeing, and life skills.
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Build and manage delivery frameworks, processes, and quality standards.
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Support Programme Managers to ensure consistent, high‑quality delivery.
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Oversee volunteer recruitment, onboarding, coordination, and support.
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Monitor participant engagement, outcomes, and feedback.
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Ensure safeguarding, risk management, and compliance are embedded in all delivery activities.
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Coordinate schedules, resources, and delivery logistics.
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Identify opportunities to improve efficiency, accessibility, and participant experience.
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Work closely with the Founder to shape long‑term delivery strategy and growth.
What You’ll Bring
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Experience in programme delivery, operations, adult learning, or service management.
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Strong organisational and leadership skills.
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A passion for social mobility, equality, and empowering adults to succeed.
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The ability to build systems, processes, and delivery frameworks.
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Excellent communication and relationship‑building skills.
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A calm, solution‑focused, and supportive approach.
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Confidence managing volunteers and coordinating multiple workstreams.
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A commitment to delivering services that are safe, inclusive, and empowering.
What You’ll Gain
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A senior leadership role shaping the delivery of a national charity.
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The opportunity to build systems that ensure long‑term impact and programme excellence.
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A meaningful addition to your professional portfolio and leadership experience.
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Flexible volunteering that fits around your life and commitments.
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The fulfilment of knowing your work directly helps adults transform their lives and futures.
Be the Engine Behind Life‑Changing Programmes
If you’re ready to use your leadership and operational expertise to ensure our programmes reach the people who need them most, we would love to hear from you.
Apply today and help us unlock potential across the UK.
The client requests no contact from agencies or media sales.
Do you want to join an organisation committed to addressing low literacy and numeracy?
Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.
We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.
Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.
Volunteer recruitment dates
The closing date for applications to attend our next round of training is 25 January 2026. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 26 January and 6 February 2026. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.
Training:
You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.
Please check that you can attend all of the training the dates prior to applying:
-
17 February 2026, 10am – 1pm (via Zoom)
-
24 February 2026, 10am – 1pm (via Zoom)
-
3 March 2026, 10am – 1pm (via Zoom)
-
24 March 2026, 10am-4pm (in person session, London)
You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.
Why we want you
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.
What you will be doing
- Delivering initial, and ongoing, training to mentors in prisons
- Supporting and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of the Shannon Trust programme
- Arranging and leading mentor meetings to develop mentors’ skills, share good practice and to provide support to mentors to find solutions to concerns
- Supporting facilitators to engage prison staff and people in prison to set-up, maintain and develop the Shannon Trust reading and numeracy programmes across the whole prison, and contributing to progress planning for how to progress and achieve this
- Using your skills to build positive relationships with frontline prison staff, people in prison and other organisations
- Training and supporting mentors to collect and submit data and learner feedback
- Supporting with the planning of, and attendance at, celebration events
- Collecting and sharing good news stories and feedback
- Attending area meetings and sharing good practice with other volunteers
- Engaging with quarterly reviews to receive support and discuss progress
- Acting as an ambassador for Shannon Trust in all that you do, sharing the vision and values of the charity throughout your volunteering
The skills you need
- A commitment to providing non-judgemental support to people in prison
- Able to give a regular, reliable commitment for ideally two years and have flexibility to visit the prison at times required
- Strong communication skills and are able to use these to inspire others
- Able to deliver engaging training and identify training and support needs for mentors
- Able to manage own time and prioritise
- Able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team
- Able to use IT
What's in it for you
- Developing and growing your understanding of the HMPPS structure and prison system
- Reasonable, out of pocket, volunteering expenses are
- You will receive induction training and ongoing training to support and develop you in your role
- All volunteers receive ongoing support and quarterly reviews to enable you to gain the most from your volunteering experience
- We recognise and are grateful for the added value that volunteers bring to our organisation
- We provide flexible volunteering opportunities, subject to the requirements of your role
Disclaimer
In some circumstances, volunteer vacancies may close early.
Do you want to join an organisation committed to addressing low literacy and numeracy?
Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.
We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.
Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.
Volunteer recruitment dates
The closing date for applications to attend our next round of training is 25 January 2026. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 26 January and 6 February 2026. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.
Training:
You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.
Please check that you can attend all of the training the dates prior to applying:
-
17 February 2026, 10am – 1pm (via Teams)
-
24 February 2026, 10am – 1pm (via Teams))
-
3 March 2026, 10am – 1pm (via Teams)
-
24 March 2026, 10am-4pm (in person session, London)
You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.
Why we want you
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.
What you will be doing
- Delivering initial, and ongoing, training to mentors in prisons
- Supporting and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of the Shannon Trust programme
- Arranging and leading mentor meetings to develop mentors’ skills, share good practice and to provide support to mentors to find solutions to concerns
- Supporting facilitators to engage prison staff and people in prison to set-up, maintain and develop the Shannon Trust reading and numeracy programmes across the whole prison, and contributing to progress planning for how to progress and achieve this
- Using your skills to build positive relationships with frontline prison staff, people in prison and other organisations
- Training and supporting mentors to collect and submit data and learner feedback
- Supporting with the planning of, and attendance at, celebration events
- Collecting and sharing good news stories and feedback
- Attending area meetings and sharing good practice with other volunteers
- Engaging with quarterly reviews to receive support and discuss progress
- Acting as an ambassador for Shannon Trust in all that you do, sharing the vision and values of the charity throughout your volunteering
The skills you need
- A commitment to providing non-judgemental support to people in prison
- Able to give a regular, reliable commitment for ideally two years and have flexibility to visit the prison at times required
- Strong communication skills and are able to use these to inspire others
- Able to deliver engaging training and identify training and support needs for mentors
- Able to manage own time and prioritise
- Able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team
- Able to use IT
What's in it for you
- Developing and growing your understanding of the HMPPS structure and prison system
- Reasonable, out of pocket, volunteering expenses are reimbursed
- You will receive induction training and ongoing training to support and develop you in your role
- All volunteers receive ongoing support and quarterly reviews to enable you to gain the most from your volunteering experience
- We recognise and are grateful for the added value that volunteers bring to our organisation
- We provide flexible volunteering opportunities, subject to the requirements of your role
Disclaimer
In some circumstances, volunteer vacancies may close early.
Please note you must be over 18 to volunteer with us.
The client requests no contact from agencies or media sales.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Do you want to join an organisation committed to addressing low literacy and numeracy?
Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.
We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.
Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.
Volunteer recruitment dates
The closing date for applications to attend our next round of training is 25 January 2026. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 26 January and 6 February 2026. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.
Training:
You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.
Please check that you can attend all of the training the dates prior to applying:
-
17 February 2026, 10am – 1pm (via Teams)
-
24 February 2026, 10am – 1pm (via Teams))
-
3 March 2026, 10am – 1pm (via Teams)
-
24 March 2026, 10am-4pm (in person session, London)
You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.
More information about this role
Why we want you
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.
What you will be doing
- Delivering initial, and ongoing, training to mentors in prisons
- Supporting and encouraging the Shannon Trust facilitator and mentors to attract new learners and expand the reach of the Shannon Trust programme
- Arranging and leading mentor meetings to develop mentors’ skills, share good practice and to provide support to mentors to find solutions to concerns
- Supporting facilitators to engage prison staff and people in prison to set-up, maintain and develop the Shannon Trust reading and numeracy programmes across the whole prison, and contributing to progress planning for how to progress and achieve this
- Using your skills to build positive relationships with frontline prison staff, people in prison and other organisations
- Training and supporting mentors to collect and submit data and learner feedback
- Supporting with the planning of, and attendance at, celebration events
- Collecting and sharing good news stories and feedback
- Attending area meetings and sharing good practice with other volunteers
- Engaging with quarterly reviews to receive support and discuss progress
- Acting as an ambassador for Shannon Trust in all that you do, sharing the vision and values of the charity throughout your volunteering
The skills you need
- A commitment to providing non-judgemental support to people in prison
- Able to give a regular, reliable commitment for ideally two years and have flexibility to visit the prison at times required
- Strong communication skills and are able to use these to inspire others
- Able to deliver engaging training and identify training and support needs for mentors
- Able to manage own time and prioritise
- Able to keep up to date with Shannon Trust news and communications and share relevant information with the wider prison team
- Able to use IT
What's in it for you
- Developing and growing your understanding of the HMPPS structure and prison system
- Reasonable, out of pocket, volunteering expenses are
- You will receive induction training and ongoing training to support and develop you in your role
- All volunteers receive ongoing support and quarterly reviews to enable you to gain the most from your volunteering experience
- We recognise and are grateful for the added value that volunteers bring to our organisation
- We provide flexible volunteering opportunities, subject to the requirements of your role
Disclaimer
In some circumstances, volunteer vacancies may close early.
Please note you must be over 18 to volunteer with us.
The client requests no contact from agencies or media sales.


