Programme manager jobs in abbots langley, hertfordshire
Events Assistant
Contract: Permanent
Hours: Full-time
Salary range: £26,038-£26,675 per annum, depending on experience and qualifications.
Based: South Kensington, London SW7
The Position
As part of a small team, the Events Assistant will support the Venue Hire team with general administrative tasks, sales, planning and delivery of events and exhibitions for external venue hire clients as well as support Society colleagues with internal event planning.
The Society offers the hire of the Ondaatje Theatre and associated rooms to individuals and commercial, educational, and not-for-profit organisations for small-scale meetings, seminars, evening lectures, large daytime conferences, receptions and weddings. The net income from this business provides essential support for the Society’s charitable activities.
The post holder will primarily be expected to provide efficient and accurate administrative support to the Venue Hire team. This includes communication in writing, on the phone, by email and in person with clients; setting up Collections showcase displays; filing; database input (room booking system); displays; customer invoicing; and other administrative support to enable a smooth and efficient office.
They will also help to sell, organise and facilitate aspects of a small number of events, including liaison with associated contractors, and act as a point of contact for clients in the lead up to, and on the day of, an event.
The Society
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.
The Society has an international membership of approximately 16,000, 31 specialist research groups, and a programme of activities that extends far beyond its membership to broad engagement with more than three million people per year. Over 200 lectures, conferences and other events are organised each year including a major four-day Annual Conference, a programme of popular lectures, professional development for geographers, and policy-related discussions.
The Society also publishes, under contract, scholarly journals and the popular Geographical magazine. It empowers others through a programme of grant-giving in support of research, fieldwork and expeditions, and teaching. The Society’s information resources include its historic geographical Collections of maps, images, books, manuscript archives and artefacts.
The Society offers professional accreditation to members through Chartered Geographer status.
The Society is based in a listed building in its own grounds in Kensington opposite Hyde Park, and operates nine regional branches in the UK and two overseas. There are 57 permanent staff, together with temporary, and volunteer staff.
Applicants are strongly recommended to familiarise themselves with the current work of the Society set out on our website.
Salary, Details and Benefits
This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £26,038-£26,675 per annum depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with Flexi time, dependent on the business needs.
- Option to work from home one or two days a week, dependent on the event schedule.
- 25 days annual leave per annum plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave
- allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.30 am Monday 20 October.
Interviews are planned to take place in the week commencing 27 October.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working location: mostly remote work with some travel required across the region. Based in the North or East of Scotland, you will deliver a face-to-face service to clients in their own home or safe meeting place, as well as providing support by Teams, phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary.
The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.
Who We Are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join Our Team: We're expanding our National Road Victim Service and need a dedicated Caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
What We Offer:
· A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period)
· An extra day off for your birthday to take whenever you choose
· Enhanced sick pay and compassionate leave
· Death in service benefit
· Pension
· Employee Assistance Programme
· Flexible working
· Be part of a skilled, friendly team with an engaged Board of Trustees
Who You Are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles like police, criminal justice, counselling, or health and social care could make you a perfect fit.
Specifically Seeking Candidates With:
- Living in the North or East of Scotland
- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
- Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities.
- Understanding of criminal justice processes (desirable but not essential)
- Research and advocacy skills
- Resilience and willingness to grow
- Competent I.T. skills for remote work
Join Our Mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About Us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply Now: If you're up for a new challenge and have the skills, apply now.
Not for Traffic Offenders: Due to the nature of our work we can't accept applications from serious traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
If writing a cover letter isn't for you, why not send us a short video telling us about why you think you'd be a great addition to our team.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Welcome to Ada!
Our mission is to educate and empower the next generation of diverse digital talent. We are searching for a dynamic, new Head of People and Talent as the College enters an exciting new period of growth across our Greater London and Greater Manchester regions and beyond. Ada is a high-performing specialist technical College, the first brand new Further Education College in England since 1993. We use our deep relationships with our learners and industry partners to deliver a transformative education experience and train the next generation of diverse digital talent. We achieve top-tier achievement rates and outcomes for our learners with a particular focus on recruiting learners from less privileged circumstances, ethnically diverse backgrounds and young women, who are particularly underrepresented in the tech sector.
90% of our alumni are in employment or further education. For those in employment, 67% earn greater than the median graduate salary and 97% earn greater than the local living wage. Our wide range of diverse, talented staff members, from education, private sector and non-profit backgrounds, is one of the things that makes us unique and we’re passionate about building a supportive, values driven environment for both our students and staff, which is where you come in!
About You:
Are you an experienced People and Talent professional? Do you have experience in the education and skills or similar sectors? Can you tangibly articulate your experience of leading a small People and Talent focused team to achieve great things and dealing with a wide-range of People and Talent related projects and topics? If so we’d love to hear from you!
Title: Head of People and Talent
Nature of the Role: 0.8 FTE or Full time. Permanent (fixed term considered if preferable)
Working Pattern: Minimum of 3 days per week on campus if full time (2 days a week if contracted to 0.8 FTE)
Core Hours from 10am - 4pm
Annual Salary: £50,000 - £55,000 (pro-rata)
Pension: Workplace pension, employer contribution @ 10%
Holidays: 27 days per annum (with 3 additional days reserved for Christmas and New Year closure days) [pro-rata for part time]
Location: London (Pimlico)
Application Process: Initial screening and then 2 x in-person interviews.
Closing Date: 31st October. However, applications will be reviewed on a rolling basis.
What’s your mission?
In this role you will embody Ada’s culture, being responsible for the wellbeing of the staff and attracting new talent as well as providing effective leadership and line management of the People function. Reporting directly into the CEO, you will act as a trusted, strategic partner, ensuring alignment on both organisation and people capabilities, fostering a culture of high performance and growth. You will regularly attend Executive Leadership Team (ELT) meetings and engage with Board Members and have the opportunity to harness the experience and expertise of some of our private sector pro bono supporters to drive forward the vital People Management agenda at Ada, which is a core pillar of our ‘Evolving to Ada 2.0’ strategy and critical to scaling our impact.
You will be responsible for leading the People and Talent team across our London and Manchester campuses, and ensuring relevant processes are followed as well as driving forward people management priorities and initiatives. This is a hands-on operational role that will also stretch your strategic thinking and planning skills. The role is expected to evolve in seniority as you build out the team underneath you in line with the College’s planned growth in learner volumes and staff headcount. The postholder will be expected to make regular visits to the college’s campus in Manchester/London.
Key responsibilities of this role include:
● Management -
○ Partner the Executive Leadership Team to lead on the implementation of Ada’s people management strategy as part of our new organisational strategy.
○ You will set clear priorities and focus areas for the People team, effectively managing performance, and supporting development.
○ Provide effective day-to-day support for the Executive Leadership Team and line managers to ensure the College runs smoothly, is attracting ever an ever better quality of candidates for vacant roles and is HR compliant at all times.
○ Design and implement initiatives that enhance employee satisfaction and retention, promoting a positive and inclusive culture for Ada.
● Building our Employer Brand -
○ Working with internal and external stakeholders, work to ensure we significantly improve our ability to attract and retain the best talent in a competitive market.
Create a transparent and authentic brand externally to help Ada to welcome more amazing people.
● Employee Relations -
○ Advise line managers and staff on best practices for managing employee relation cases and conflict resolution using external best practice and up to date legislation.
○ Partner with the ELT on complex, high risk cases or disputes to deliver a pragmatic outcome that reduces risk to Ada.
○ Stay up to date with relevant employment laws and regulations, and ensure compliance in all employee activities while upholding Ada’s organisational values.
● Policies & Procedures -
○ Provide support and guidance to line managers and the Executive Leadership Team. Acting as a trusted advisor in all cases including performance management, conflict resolution and disciplinary cases ensuring Ada’s policies and procedures are adhered to at all times.
○ Act as the leader on topics/requests related to policies, employment law and compliance.
○ Ensure policies and procedures are reviewed regularly and are up to date.
● Systems & Processes -
○ Provide support on change management programmes including restructures, ensuring change processes are implemented smoothly and risks are identified and mitigated in a timely manner.
○ Drive adoption of the recently implemented HR platform (i.e. AccessHR). Ensure all staff adhere to the agreed processes including performance management.
Plans are to effectively link performance management to reward and recognition.
○ Proactively review existing processes and identify areas to introduce efficiencies.
● Diversity & Inclusion - Partner with the Executive Leadership Team, and lead on the implementation of the EDI action plan. In time, evolve this into a more formal strategy that ensures Ada remains an inclusive and welcoming employer across our campuses for all our staff and other stakeholders.
Key Skills and experience required
- A minimum of 4 years previous People/HR generalist and partnering experience preferably with some experience of working in schools, colleges, universities, training providers or education management organisations.
- Level 7 CIPD qualified, or similar experience is essential Demonstrable experience of improving talent attraction, selection and development
- Demonstrable knowledge and understanding of UK employment law and experience in handling complex ER cases, Employment Tribunals, ACAS Conciliations and Settlements.
- Demonstrable experience of working with leaders on complex people related issues.
- High level of integrity, discretion and confidentiality.
- Evidence of delivering HR solutions, including strategic HR initiatives and change projects.
- Strong problem solving and decision making ability, with a proactive and solutions oriented mindset and approach.
- Excellent leadership skills with a track record of building and/or maintaining a high-performance culture and role modelling excellent behaviours.
- Strong communication and stakeholder management skills with the ability to build rapport and influence stakeholders at all levels of the organisation.
- Highly collaborative with the ability to work effectively with colleagues across the function, showing a united front to stakeholders.
- Ability to balance commercial outcomes with mitigation of business risks.
- Willingness to travel to the different College sites on a monthly basis, often involving overnight stays
- A personal commitment to safeguarding and learner/colleague wellbeing.
- Willingness to undergo pre-employment checks, including an enhanced DBS check.
Safeguarding
Ada, the National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths.
Applicants with disabilities
Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact the HR team.
Sponsorship
We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.
How to Apply
Please send a completed CV and brief Cover Letter outlining your interest and suitability for the role.
If you have any queries in advance of applying then please also email the HR Team.
Good Luck with your Application!
our mission is to educate and empower the next generation of diverse digital talent.
Are you a data-literate, detail-focused individual who can play a vital role in helping deliver transformational fundraising efforts for the University of London?
Location: London / Hybrid (option to work remotely for up to 60% of the work week)
Closing date: 9 a.m. Monday 27th October 2025
Who we are
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines. Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
The University is now planning a new campaign focused on the transformation of our iconic Senate House Library. Based in Senate House, it is one of the UK’s largest libraries for arts, humanities, and social sciences—home to 2 million books, 50 special collections, and 1800 archival collections—and it serves students from across the federation Since the inception of the Philanthropy and Alumni Engagement team in 2015, we have built our engagement activities and systems and now have an established community of more than 200,000 contactable alumni, donors and prospects – the majority of whom are outside of the UK.
About the role
We now seek a Philanthropy Data Officer to play a vital role in helping deliver our transformational fundraising efforts. As a confident CRM user, you’ll be a key part of our Philanthropy Operations team, providing data support for a wide range of functions across the Office, including events, communications, fundraising, donor insights and reporting. Alongside supporting day-to-day requests, you’ll also take on project work, helping to refine and develop the systems and processes that underpin our success. This is a chance to use your technical and analytical skills in a role where your work directly empowers colleagues, enhances donor engagement and informs decisions at the heart of a university-wide campaign.
Who are we looking for
We’re looking for someone who is data-literate, detail-focused and motivated by making systems work better. You’ll bring proven experience of working with CRM systems (ideally Blackbaud products such as Raiser’s Edge or Enterprise BBCRM) and the ability to analyse and present data clearly to a variety of audiences. You’ll thrive in a collaborative team environment, be comfortable engaging with colleagues at all levels, and bring the curiosity and problem-solving skills needed to shape data into meaningful insights. If you’re motivated by contributing to ambitious fundraising goals and want to see your work have a direct impact on education and research, this could be the ideal next step in your career.
It is a great time to join our team and be part of a successful campaign while enhancing your career with a globally recognised institution.
For further information, to access the full job information pack, and instructions of how to apply, please visit click 'redirect to recruter'.
Closing date: 9 a.m. Monday 27th October 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Team and Office Assistant
Reports to: Senior Manager, Team and Office
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Fixed Term Contract, to July 2026
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
The Role:
- To develop and maintain effective working relationships across RSTMH
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- To support with the management of the RSTMH office and office processes
- To undertake electronic and paper filing, and maintain filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the RSTMH meeting room
- To support with financial administration
- To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across RSTMH communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- To support with strategies to increase members of RSTMH
- To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- To support with membership management, ensuring data is up to date using CiviCRM
- To provide support to the managing editor for Journal-related tasks
- To ensure that all assigned tasks are completed to a high standard
- To participate in team meetings, planning and initiatives
- To assist in any administrative tasks to support the team and wider RSTMH community
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
Interested?
Please submit your application form by 15th October by 5pm BST.
Please note: We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
We have an exciting opportunity for 2 x Senior Independent Domestic Violence Advocates to join the DRIVE team in London, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in London with Hybrid working.
As a Senior IDVA you will be:
- The main purpose of the job is to effectively manage and develop a high quality, innovative and pro-active domestic abuse service for victims and their children, including those at highest risk. Also you will need to ensure that the service prioritises the safety, security and dignity of service users and their children.
- The job would also include you being lead in crisis situations and to provide advice and guidance on safeguarding issues and information sharing concern
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
You will need:
- To be successful in this role, you will need to have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available to these clients.
- Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- Experience managing the delivery of domestic abuse services and managerial experience will also be necessary as well as having a thorough understanding of IDVA work.
- A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.
- You would also need to hold a SafeLives IDVA training certificate, a relevant degree, a vocational qualification or have equivalent experience.
- An enhanced criminal record check and police vetting is required for this role.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
?? Join Our Lifesaving Team ??
Community Fundraising Executive
Full Job Description:
?? Location: Derbyshire
?? Hours: 37.5
Salary - £30,814 per annum (plus car allowance)
Benefits:
We’re on the lookout for a Community Fundraising Executive to support the Income Generation Team
What We Offer:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- Access to our comprehensive Employee Assistance Programme
? What You’ll Be Doing:
The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the region.
?? What We’re Looking For:
Please look at the job description for the full person specification
?? What’s In It For You:
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.
The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.
Click “Apply Now” and help us keep our helicopters flying and saving lives.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.
Volunteers Coordinator - Maternity Cover (12 Months)
Location: Central London - OFFICE BASED role
Salary: £33,524 per annum (including London Weighting)
Contract: Full-time, Fixed Term (35 hours/week)
Your new company
This well-established, values-driven charity based in Central London is committed to supporting vulnerable communities through inclusive, person-centred services. With a strong reputation for impact and innovation, the organisation offers a collaborative and supportive working environment where staff are empowered to make a real difference.
Your new role
As Volunteers Coordinator, you'll lead the coordination of a dynamic volunteer programme, ensuring volunteers are recruited, inducted, trained, and supported effectively. You'll work closely with service teams to shape meaningful volunteer roles, maintain accurate records, and deliver engaging development opportunities. You'll also take the lead on planning two major volunteer celebration events annually, helping foster a culture of appreciation and inclusion.
What you'll need to succeed
We're looking for someone with:
- Proven experience managing volunteers across recruitment, onboarding, supervision, and retention.
- Strong understanding of volunteering policies, processes, and relevant legislation.
- Excellent communication and relationship-building skills across diverse audiences.
- High-level organisational skills with the ability to manage competing priorities.
- Confidence using IT systems including Microsoft Office and volunteer management platforms (e.g. Better Impact).
- Experience designing and delivering training and development sessions.
- A proactive, problem-solving mindset and ability to work both independently and collaboratively.
- Commitment to confidentiality and professionalism.
What you'll get in return
- Competitive salary with London Weighting
- 34 days annual leave including bank holidays
- Pension scheme and employee benefits
- A supportive and inclusive workplace culture
- Opportunities for professional development
- The chance to make a meaningful impact in the community
What you need to do now
If you're passionate about volunteer engagement and want to be part of a purpose-led organisation making a real difference, we'd love to hear from you. Submit your CV today to take the next step in your career.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Discipleship & Faith Formation Officer: Faith at Home
The Vacancy
Are you committed to nurturing faith in children, young people, and across the generations within family life? Do you have a heart for empowering churches and leaders to embrace whole-life discipleship? Are you a skilled educator and enabler who recognises the vital role of home in shaping spiritual journeys and is passionate about equipping others to do the same?
We are offering an interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in developing, providing, and maintaining quality training, resourcing, network organisation, accompaniment, and experiences – in ways that are theologically-rooted, culturally-resonant, inclusive, relational, creative, and compelling for children and young people in their homes, with their families, responsible adults, and/or care providers.
Working alongside the Discipleship Team and colleagues within the Evangelism & Growth Team, you will be developing and communicating with networks around the Methodist Church’s biblically- and theologically coherent vision and strategy for multi-generational Methodist discipleship. As part of this, an important aspect of the role will be supporting the development of a coherent discipleship pathway across different age groups within families and children at home, which will be sensitive to key transitional development stages across generations and life experiences. You will be working with circuits and local churches as well as in partnership with external organisations; in addition, you will be and active part of the development and delivery of key events such as 3Generate.
This is an exciting opportunity to help shape the future of the Methodist Church and enable people of all generations to embark on a life-long discipleship journey.
About You
We are looking for someone who wants to make a positive contribution to the work of the development and delivery of the Discipleship stream outlined in Methodist Church’s evangelism and growth strategy – part of the Church’s commitment to be a growing, inclusive, evangelistic, and justice-seeking Church.
You will preferably have experience in training and project management, and it is essential that you are experienced in children, family and youth ministry. You must be experienced in the development and delivery of teaching programmes and have a good understanding of intergenerational faith development. As a good project manager and communicator, you are able to work with ecumenical and secular partners as well as local Methodist Churches and Circuits. Experience with digital content development and social media would be an advantage.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
A faith is an essential requirement for this role and in accordance with Schedule 9 of the Equality Act 2010 it is and it will remain throughout the life of the employment contract an occupational requirement that the successful applicant is a practicing Christian.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: Friday, 7 November 2025
Interview date: Friday, 21 November 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

Prospectus are pleased to be supporting our client in their search for a Community Fundraising Officer.
The organisation is the national charity working to end domestic abuse against women and children. They have been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice for almost 50 years. They empower survivors by keeping their voices at the heart of the charity’s work, working with and for women and children by listening to them and responding to their needs.
This is a full-time, permanent role, with flexible working arrangements with a salary of £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible). This is a hybrid role and the postholder will be expected to work from their offices in either Bristol or London 1-2 days a week.
The Community Fundraising Officer will be responsible for their rolling calendar of supporter -led events and activities. You will be providing fundraisers with tailored stewardship, resources, ideas and recognition for their event to maximise income and cultivate them to become a long-term supporter of Women’s Aid. You will provide tailored support for all community group fundraisers including but not restricted to schools, universities and religious organisations.
They are looking for someone with proven experience of developing and implementing a recruitment or stewardship programme for fundraisers. You will ideally have experience of creating successful fundraising materials.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training and Implementation Specialist
We are looking to recruit two people to join a mission-led organisation, supporting a friendly and dynamic team.
The Implementation Specialist role is ideal for ambitious, client-focused individuals, passionate about improving services.
It is an exciting time to join the organisation! The team are testing out new ways of working internally to streamline some of the administrative tasks away from this role, piloting new ways to support clients and even redesigning the training!
Position: Training and Implementation Specialist
Location: Remote (national travel with occasional overnight stays required)
Hours: Part-time, 28-35 hours per week
Salary: £38,972 pro rata
Contract: Permanent
Start Date: Between 8th Dec – 5th Jan TBC with candidate
Close Date: Midday Monday 3rd Nov. The team will be in touch with successful candidates by 7th Nov. At this stage they will send you a task which is expected to take no more than 3 hours.
First interviews: 18th Nov, near London Victoria station. Travel will be reimbursed.
Second interviews: Online, Wednesday 19th or Thursday 20th Nov (short, informal chart). Aiming for final decision is 21st November.
About the Role
You will play a vital role in supporting organisations to embed the Outcomes Star into their practice. This means helping clients make the best possible use of the Star through training, advice and practical support.
You will be a trusted partner to clients by building relationships, facilitating learning and supporting organisations to use the Star well so that it can have the greatest impact.
Core aspects of the role include:
- Engaging new enquiries.
- Onboarding & implementation
- Training & learning delivery
- Account management
- Collaboration & innovation.
- Client engagement
This is a varied and rewarding role for someone who enjoys training, relationship-building, problem-solving, and making a positive impact in partnership with organisations across different sectors.
About You
You will have experience in training, facilitation, and/or implementation support.
You will also have:
- Ability to develop and build strong relationships with both clients and colleagues .
- Excellent communicator with good interpersonal skills; able to work effectively, independently and as part of a small team collaborating well with colleagues.
- Ability to adapt support to different organisations and contexts.
- Flexible; with the ability to work in the ever-changing context of a growing organisation.
- Commitment to reflective practice, learning and continuous improvement.
- Willing to work in an evolving role being shaped by clients’ needs.
- Willingness to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
- Strong self-management skills and motivation with the ability to manage your own workload and work independently. Ability to manage and coordinate simultaneous client relationships and projects, and drive projects forwards to achieve tangible results.
- Adaptable and responsive to client needs, able to take initiative with a creative problem-solving approach.
- Committed to delivering a good service to clients and helping them make a difference to the people they support.
- Good IT skills including MS 365 and Teams.
If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway.
About the Organisation
Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.
What you can expect
- A purposeful, caring and inclusive team operating within an employee-owned trust
- An opportunity to grow and develop yourself through your work
- To be empowered to lead and self-manage with the support of a highly committed team around you
- Opportunities to be involved in projects outside the scope of your role
Benefits include:
- Laptop and mobile phone provided for work purposes
- Open to flexible working arrangements
- Cash health plan
- Generous pension scheme
- Employee assistance programme
- Cycle to Work scheme
- 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
- Enhanced parental and carer’s leave
- Paid volunteering time
- Opportunities for personal development
We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.
You may have experience in areas such as Training, Training and Implementation, Training Officer, Training and Implementation Officer, Training Specialist, Training and Implementation Specialist, Training Coordinator, Training and Implementation Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About you
Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships? Want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a driven and pro-active Events Fundraiser to join our growing Community and Events team. You’ll be joining the team as we continue to refine and expand our mass participation events portfolio including London Paris Ride, Great North Run and 100 miles for myeloma. You will have experience in event delivery or project planning, delivering these activities within tight deadlines while successfully building effective relationships.
The role holder will have strong administration skills, attention to detail and work as part of a team. You will be self-motivated and able to work remotely with little supervision, managing a wide range of tasks and having an interest in sporting and mass participation fundraising events.
Previous experience or knowledge of digital marketing, virtual fundraising events and using Raiser’s Edge or similar CRM system would be an advantage but not essential.
About the role
As the Events Fundraiser you will be required to research, promote and deliver fundraising events, campaigns and activities, providing excellent stewardship to supporters, whilst working to help achieve monthly fundraising income targets. You will work to deliver an annual calendar of runs, walks, challenge and sporting events across the UK as well increasing support through Myeloma UK virtual and Facebook events.
The role holder will work with the Senior Event Development Fundraiser to provide the highest quality of event delivery as well as developing relationships, securing support, marketing, delivering and monitoring the event ensuring post event evaluation and future recommendations are made. They will also work closely with Community Fundraisers, supporting them as they identify opportunities to expand and diversify their fundraising portfolio.
You will work with other teams, develop materials required to support all marketing and promotion of events, ensuring organisational brand, style and key messages are adopted and ensure maximum use of database and other technology to increase operational efficiency within event fundraising.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 26 October 2025 and interviews will be held w/c 3 November 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Director, Sustainability. Consumers International unites over 200 member organisations in more than 100 countries. As the independent voice for consumers worldwide, it works with Members and partners to advocate for safer, fairer, and more sustainable markets, from energy to digital goods, from food systems to circular economy solutions.
In this role, you will shape and expand the organisation’s agenda, focusing on key sustainability challenges in food systems, energy, and plastics, designing a bold and coherent approach to sustainable consumption and the circular economy. You will manage and grow an international team, build strategic partnerships, and secure resources to drive programmes that deliver measurable impact. As a senior face of the organisation, you will represent Consumers International in high-level global forums, mobilise communities and coalitions, and help strengthen its influence and growth. You will also work closely with the Director General to boost internal synergies across the organisation, ensuring alignment and shared impact. This is an entrepreneurial role, requiring creativity, foresight, and the confidence to seize opportunities that reinforce Consumers International’s position as a global leader in sustainability.
We are seeking a candidate with thorough knowledge of sustainable consumption and circular economy principles, and the ability to chart a path forward for transformative change. You will have a strong record of turning strategy into concrete results, influencing business practice, shaping policy, and engaging communities. Your background may come from retail, responsible business, sustainability, or related sectors. You will be confident in articulating your perspectives, pushing through challenging agendas, and inspiring teams and stakeholders alike. Above all, you will bring ambition, leadership, and the drive to deliver real impact for consumers worldwide.
If you are motivated by change, believe in the power of a global consumer movement, and are ready for a demanding but rewarding leadership role, we would love to hear from you.
To apply, please submit your up-to-date CV by 09:00 (UK time) on 29th October 2025. If you are shortlisted, we will share the job pack, arrange a briefing on the role, and ask you to deliver a tailored cover letter. This is a rolling process, so early applications are encouraged.
Please note that only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Service based across Newham.
This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.
Position: S11320 Stroke Support Coordinator
Location: Home-based, Newham. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)
Hours: Part-time, 18 hours per week
Salary: Circa £14,100 - per annum (FTE circa £27,435 per annum) (inner London weighting £2,031.42 per annum or outer London weighting £1,170 per annum may be applied in accordance with where you live)
Contract: This is a fixed term contract until 31 March 2026. Our services are contracted we currently have funding for this contract until 31 March 2026. While continued funding beyond this date cannot be guaranteed, we have maintained regular contracts in this area for many years.’
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 19 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 24 October 2025. Interviews will be held at Stroke House: 240 City Road, London EC1V 2PR
Please let us know if this will present any challenges when you email your application.
The Role
We are looking for an enthusiastic and motivated individual to join the Newham Team in London. Reporting to Service Delivery Coach.
Key responsibilities will include:
- Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
- Ensure that timely, confidential and accurate records are kept on our CRM data base and all data is in line with our retention policy and GDPR compliant.
- Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.
About You
You will have experience in:
- Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
- Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
- Effective listening with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)
This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children’s lives:
1. Everyone plays their part to prevent child abuse
2. Every child is safe online
3. Children feel safe, listened to and understood
Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children.
The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems..
Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme.
Job purpose
The key aspects of the role are:
· User support – Provide a high level of support for all Raiser’s Edge users
· Translate business needs into technical deliverables – Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs.
· Process Development & Documentation – Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources
· Migration support – Complete data cleansing, analysis, and manipulation as required
Key relationships - Internal
· Reports to the Database Training and Support Manager
· Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams
· Builds and maintains working relationships with other teams across the Society as necessary
Key relationships - External
· Works with our implementation partner on implementation of Salesforce
Main duties and responsibilities
· Act as a first line of support for Raiser’s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user
· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements.
· Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers.
· Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing
· Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations
· Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice.
· Work flexibly between BAU and project work, shifting focus according to the needs of the organisation
Responsibilities for all Staff within the Technology & Data Directorate
· A commitment to safeguard and promote the welfare of children, young people and adults at risk.
· Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s Technology & Data activities
· Maintain an awareness of own and others’ health and safety and comply with the NSPCC’s Health and Safety policy and procedures
· Take personal responsibility for keeping up to date with NSPCC’s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news
· Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society
Person specification
1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience
2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge
3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results
4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands
5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes
6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
7. Knowledge of Salesforce in a non-profit environment is desirable
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.