Are you experienced in grant management? Are you passionate about supporting communities and improving the environment?

Groundwork UK
Programme Grants Officer
Salary: £28,453 per annum
Based in Birmingham – some remote working considered

Groundwork is a charity working locally and nationally to mobilising practical community action on poverty and the environment across the UK

We’re passionate about creating a future where every neighbourhood is vibrant and green, every community is strong and able to shape its own destiny and no-one is held back by their background or circumstances. We aim to protect and improve green spaces, help communities lead more active lives and overcome significant challenges such as poverty, isolation, low skills and poor health.

We are recruiting for a grants officer to support a community and environmentally focused grant programmes, the role is based in our national offices in central Birmingham, and offers flexible working arrangements, job share opportunities and supportive, family friendly policies.

We’re looking for people that share our values, are passionate about our cause, and will bring new skills and experiences to our team.

Closing date: 12 midday 3rd March 2021
Proposed Interview dates from w/b 8th March 2021

TO APPLY AND FOR MORE INFORMATION:
If you would like to find out more about this position and to apply, please click the button to be directed to our website where you can find out more info and complete your application.

No agencies please.

The National Deaf Children’s Society is the leading charity dedicated to creating a world without barriers for deaf children and young people.

Bright Start Programme Officer

London, Birmingham, Glasgow or Belfast office or home-based (UK)

£28,130 - £32,865 per annum (to be pro-rated) – London office based

£25,696 - £30,428 (to be pro-rated) – other locations

17.5 hours per week

Permanent

We are looking for two part-time Bright Start Programme Officers to join our Families Team, helping us to deliver a suite of services and products that directly support families and their young deaf children. 

The post holder must understand the need to support families and be passionate about making a difference in the lives of young deaf children.

Drawing on insight and evidence from families of deaf children, the Bright Start Programme Officer will contribute to the design and development of new and amended (largely digital) products and their delivery.

To apply for this role you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description. To do this, we suggest that you download the job description from our website prior to starting your application.

Currently, the application process works best on desktop / laptop devices. 

The closing date for applications is on Sunday 28 February 2021 at 23:59.

We expect interviews to be held remotely on 18 March 2021.

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form. 

We strive to provide an accessible recruitment process. If a disability or long term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form. 

Additional information about the support we offer is on our jobs page. 

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment. 

We are also committed to promoting work-life balance amongst our staff.

At Ronald McDonald House Charities UK we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital. To do this, we recognise the importance of having strong support in our House teams.

We are excited to be able to offer a position to the right candidate at our Ronald McDonald House situated next to Birmingham Children’s Hospital. We are looking for a Deputy House Manager who is self-motivated, enjoys working as part of a team and will share our vision of wanting to keep families close to their sick child.  You will have a proven track record of line management as you will be responsible for the management and development of the Front of House Team in creating a safe and welcoming environment for our families to stay in during difficult times.

You will be a proactive and positive individual with excellent organisational and interpersonal skills with the welfare and wellbeing of the families and staff at the forefront of all your work. The role is diverse and duties include management of the day-to-day tasks associated with communal living, ensuring the premises are well-maintained, supervising employees, volunteers and other visitors. Managing office tasks and all administrative matters including computerised and manual systems and keeping up-to-date with matters of governance and compliance. 

This is a great opportunity for someone with experience of supporting families and managing a team who wants a job, which is creative, rewarding and makes a difference.

The Candidate Pack will provide you with more information about the role, remuneration and how to apply. Closing date for applications is midnight on the 28th February 2021.

Location: Flexible across any of  our England or Wales offices

About Us 

The National Lottery Community Fund is the largest community funder in the UK - we’re proud to award money raised by players of The National Lottery  to communities across the UK. Last year alone we gave out over half a billion pounds (£508.5 million) of National Lottery funding to over 11,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities. We have changed how we work across the Fund to help us serve people and communities more effectively, working flexibly and on their terms; working closer to communities.

About the Role

We are looking for an experienced evaluation and research professional who enjoys working with others to generate useful and actionable evidence.

You will be part of a small cross-organisation evaluation and customer insight team. This post is in the Evaluation Team, which has an important role in generating evidence for the Fund and the sector about what makes a difference in supporting people and communities to thrive. During this exceptional time, this includes understanding what has been helping organisations quickly adapt their services, as well as evidence to inform community recovery. 

You will be responsible for providing advice on some large, complex evaluations of strategic funding programmes, as well as giving practical guidance to colleagues in the organisation about different ways that good evidence can be generated and used. You will be proactive in making evidence accessible and meaningful as part of our evidence strategy. You are passionate about good quality evidence, as well as what is proportionate and appropriate for different stakeholders and uses.

You maintain constructive relationships with external evaluators and develop a wide network in the sector influencing stakeholders at all levels.

You will be based in England or Wales (office locations include Birmingham, Cardiff, London, and Newcastle. Like our other team members based across the UK, you will be working UK wide.

The Fund offers a salary and generous benefits package, including a full Civil Service pension.

Contract Type: Permanent

Hours: 37 Hours per week, flexible working considered

Closing Date: 28th Feb 2021

Interview Date: Wednesday 10th March

Essential Criteria

• Demonstrable professional experience and sound academic understanding of i) evaluation design and methodology, including implementing complex evaluations and ii) both qualitative and quantitative social research methodologies and techniques.
• Experience of designing tenders, commissioning evaluations and of managing external research/evaluation consultants
• Excellent communications skills. Ability to influence stakeholders at all levels. Proven ability to present complex information to a generalist audience. 

Desirable Criteria

• Excellent numerical, statistical and analytical skills with proven ability and experience of using these to analyse data and write concise clear and compelling analysis.
• Project management experience.

For You 

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

• Generous annual leave and company pension scheme
• Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
• Enhanced paid maternity, paternity and adoption leave
• Season ticket and cycle to work loans
• Paid volunteering leave

How to Apply 

Visit our website for further details about the vacancy and our application process.

Equal Opportunities 

Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive.  We believe our people should represent the communities, organisations and individuals we work with.  We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.

Amdanom ni

Cronfa Gymunedol y Loteri Genedlaethol yw'r ariannwr cymunedol mwyaf yn y DU - rydym yn falch o ddyfarnu arian a godir gan chwaraewyr y Loteri Genedlaethol i gymunedau ledled y DU. Y llynedd yn unig, fe ddyfarnom dros hanner biliwn o bunnoedd (£508.5 miliwn) o arian y Loteri Genedlaethol i dros 11,000 o brosiectau cymunedol ledled y DU, gan alluogi hyd yn oed mwy o bobl a chymunedau i ddod â'u syniadau a'u huchelgeisiau'n fyw. Rydym yn cefnogi ystod eang o brosiectau iechyd, addysgol, amgylcheddol ac elusennol gyda grantiau'n amrywio o gyn lleied â £500 i raglenni gwerth miliynau o bunnoedd. Roedd 86% o'n grantiau newydd am lai na £10,000.

Wrth wraidd popeth a wnawn yw'r gred bod cymunedau'n ffynnu pan fydd pobl yn arwain. Mae grantiau’r Loteri Genedlaethol yn agored i bawb ac mae'n fraint i ni allu gweithio gyda'r grwpiau llawr gwlad lleiaf hyd at elusennau mawr ledled y DU. Rydym wedi newid y ffordd rydym yn gweithio ar draws y Gronfa i'n helpu i wasanaethu pobl a chymunedau yn fwy effeithiol, gan weithio'n hyblyg ac ar eu telerau; gan weithio’n agosach at gymunedau.

Ynglŷn â'r Rôl

Rydym yn chwilio am weithiwr proffesiynol gwerthuso ac ymchwil profiadol sy'n mwynhau gweithio gydag eraill i greu tystiolaeth ddefnyddiol a ymarferol.

Byddwch yn rhan o dîm gwerthuso a mewnwelediad cwsmeriaid traws-drefniadol bach. Mae'r swydd hon yn y Tîm Gwerthuso, sydd â rôl bwysig o ran cynhyrchu tystiolaeth i'r Gronfa a'r sector am yr hyn sy'n gwneud gwahaniaeth o ran cefnogi pobl a chymunedau i ffynnu. Yn ystod y cyfnod eithriadol hwn, mae hyn yn cynnwys deall yr hyn sydd wedi bod yn helpu sefydliadau i addasu eu gwasanaethau'n gyflym, yn ogystal â thystiolaeth i lywio adferiad cymunedol. 

Byddwch yn gyfrifol am ddarparu cyngor ar rai gwerthusiadau mawr, cymhleth o raglenni ariannu strategol, yn ogystal â rhoi arweiniad ymarferol i gydweithwyr yn y sefydliad am wahanol ffyrdd y gellir cynhyrchu a defnyddio tystiolaeth dda. Byddwch yn rhagweithiol wrth sicrhau bod tystiolaeth yn hygyrch ac yn ystyrlon fel rhan o'n strategaeth dystiolaeth. Rydych yn angerddol am dystiolaeth o ansawdd da, yn ogystal â'r hyn sy'n gymesur ac yn briodol ar gyfer gwahanol budd-ddeiliaid a defnyddiau.

Rydych yn cynnal perthynas adeiladol â gwerthuswyr allanol ac yn datblygu rhwydwaith eang yn y sector sy'n dylanwadu ar fudd-ddeiliaid ar bob lefel.

Byddwch wedi'ch lleoli yn un o'n swyddfeydd yng Nghymru neu Loegr (mae lleoliadau swyddfa yn cynnwys Caerdydd, Birmingham, Llundain a Newcastle). Fel ein haelodau tîm eraill ledled y DU, byddwch yn gweithio ledled y DU.

Mae'r Gronfa'n cynnig pecyn cyflog a buddion hael, gan gynnwys pensiwn llawn gan y Gwasanaeth Sifil.

Math o gontract: Parhaol

Oriau: 37 Awr yr wythnos, ystyrir gweithio hyblyg

Dyddiad cau: 28ain Chwefror 2021

Dyddiad cyfweld: Dydd Mercher 10fed Mawrth

Prawf Hanfodol

• Profiad proffesiynol amlwg a dealltwriaeth academaidd gadarn o i) dylunio a methodoleg gwerthuso, gan gynnwys gweithredu gwerthusiadau cymhleth a ii) methodolegau a thechnegau ymchwil cymdeithasol ansoddol a meintiol.
• Profiad o ddylunio tendrau, comisiynu gwerthusiadau a rheoli ymgynghorwyr ymchwil/gwerthuso allanol
• Sgiliau cyfathrebu rhagorol. Y gallu i ddylanwadu ar fudd-ddeiliaid ar bob lefel. Gallu profedig i gyflwyno gwybodaeth gymhleth i gynulleidfa gyffredinol.

Meini Prawf Dymunol

• Sgiliau rhifiadol, ystadegol a dadansoddol rhagorol gyda gallu a phrofiad profedig o ddefnyddio'r rhain i ddadansoddi data ac ysgrifennu dadansoddiad clir a chymhellol cryno.
• Profiad o reoli prosiect.

I chi 

Rydym yn ceisio datblygu ein staff a chynnig ystod eang o gyfleoedd datblygiad personol.

Rydym yn cynnig ystod eang o fanteision hael gan gynnwys:

• Gwyliau blynyddol hael a chynllun pensiwn y cwmni
• Gweithio hyblyg i gefnogi staff gyda'u cydbwysedd rhwng bywyd a gwaith, gan ystyried pethau fel cyfrifoldebau gofalu, addoliad a phresenoldeb mewn gwyliau crefyddol
• Absenoldeb mamolaeth, tadolaeth a mabwysiadu â thâl uwch
• Tocynnau tymor a benthyciadau beicio i'r gwaith
• Absenoldeb gwirfoddoli â thâl

Sut i ymgeisio

Ewch i'n gwefan   am ragor o fanylion am y swydd wag a'n proses ymgeisio.

Dylech gynnwys unrhyw wybodaeth bellach yn yr adran hon fel un sy'n berthnasol i'r rôl, dim ond os oes angen.

Rydym yn croesawu ceisiadau am y rôl yn y Gymraeg a'r Saesneg a bydd ceisiadau a dderbynnir yn y naill iaith neu'r llall yn cael eu trin yn gyfartal. I wneud cais yn Gymraeg, anfonwch e-bost atom.

Cyfleoedd cyfartal 

Mae cydraddoldeb, amrywiaeth a chynhwysiant yn ein gwaith o wneud grantiau, ac ymhlith ein pobl, i gyd yn hanfodol i'n llwyddiant wrth gefnogi pobl a chymunedau i ffynnu.  Credwn y dylai ein pobl gynrychioli'r cymunedau, y sefydliadau a'r unigolion rydym yn gweithio gyda nhw.  Rydym wedi ymrwymo i fod yn lle cynhwysol a gwych i weithio, ac rydym yn cydnabod bod ein pobl yn dod o gefndiroedd amrywiol. Rydym yn gyflogwr hyderus o ran Anabledd ac yn croesawu ceisiadau gan bobl anabl.

upReach are seeking to hire a Junior Product Manager/ Product Manager. This is an exciting opportunity within the growing product and projects team at upReach. The role will work closely with the Senior Project Manager to manage a number of key products including the newly built Social Mobility Network and upReach’s contextualised recruitment platform, REALrating. The role is ideal for someone interested in beginning a career in Project or Product management with a passion for social mobility and an interest in tech/digital products.

Location Information: London (near London Bridge), Manchester, Bristol or Birmingham - initially on a remote basis. 

Core Responsibilities

• Project Management: T​aking ownership of the project management of a project to scope and manage a project from beginning to completion, drawing upon project management methodologies to deliver.
• Existing Product Development: D​rawing upon external trends and data on upReach’s products to recommend product enhancements, adding this to the product roadmap and creating business cases when necessary to justify the business need for such enhancements.
• Handling user queries: T​his role would be responsible for logging and responding to any queries received from users of an upReach product, logging and prioritising them correctly.
• Product Growth: W​orking closely with the Employer Partnerships Manager and Senior Brand, Marketing and Communications Officer to develop marketing materials and an acquisition pipeline for upReach’s products.
• New Product Development: L​eading on the development of a new upReach product which will provide Graduate Employers with benchmarks for its graduate recruitment.
• Product Portfolio Management: ​Supporting the Senior Project Manager to report on the impact of upReach’s portfolio of products by evaluating costs associated with products and the impact driven by each product.
• Ad Hoc tasks: T​his role would also be able to work closely with other members of the leadership team, including the CEO, to support them with strategic priorities.
• Collaboration:​ Supporting and working with participants of our Future Charity Leaders Programme Graduate Scheme and other members of staff to ensure effective

Person Specification

This position would be suited to individuals who are committed to upReach’s mission and have an understanding of, and empathy with, the challenges facing those from lower socio-economic backgrounds.

To be successful, candidates applying for the role should be able to demonstrate clear experience in managing a project and a clear interest in Project Management. The ideal candidate will be proactive, resilient and used to managing competing priorities within a varied workload. They should be flexible and willing to perform varying duties depending on the shifting needs of the charity.

Essential Skills and experience

• Proven experience in managing a varied workload with competing priorities.
• Excellent interpersonal skills and an ability to maintain a high level of customer service when dealing with user queries.
• Excellent communication skills, both written and oral, with an ability to brief others on what needs to be done (e.g. a developer or a designer).
• Exceptional eye for detail, including excellent proofreading and editing skills.
• A commitment to be user-oriented and ensure that human-centred design is central to the product development process.
• Self-motivation and an ability to work in a small team as well as independently.
• Ability to engage and communicate confidently with stakeholders, such as Trustees, beneficiaries, upReach partners and all levels of employees across the organisation.
• At least a Grade ‘B’ in Maths and English GCSE (if you have extenuating circumstances, let us know)*
• University degree (2:1 or higher)* in any discipline, or equivalent experience.

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. As our beneficiaries are all undergraduates, a good understanding of the university experience is essential, although it is not necessary that this was acquired through personally gaining a degree.

Desirable Skills/Experience:

• Experience of website development or product development.
• ​Experience working with external stakeholders.
• Experience with User Experience (UX) and/or User Interface (UI).
• A good understanding of GDPR legislation and regulations.
• Familiarity with Trello and G-Suite.

Values & Competencies

• Perseverance
• Integrity
• Advocacy
• Aspiration
• Proactivity

We are looking for candidates to display the following competencies during the application stages:

• Problem solving and decision-making ​
• Effective prioritisation
• Collaboration
• Communication skills
• Project Management skills

Please note: upReach has a responsibility under the Immigration, Asylum and Nationality Act 2006 to ensure that, at the time of starting their employment, successful candidates have permission to work in the UK.

If you have a right to work in the UK, y​ou will be required to bring proof of this to your interview (​ by providing your original passport or other right to work documents). If your permission to work in the UK relies on a job offer, please bring written details including evidence of any existing visas or work permits. A photocopy will be taken of your document(s) and stored securely. If you are unsuccessful at the interview the photocopies will be destroyed. Unfortunately, upReach is unable to financially sponsor visas or work permits.

Equal Opportunities: 
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, religion, gender identity, sexual orientation, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from BAME candidates.

We are committed to making our roles and culture inclusive. We can make reasonable adjustments throughout the application process and on the job. If you have particular needs or requirements, please get in touch via the email address provided. 

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role
Do you want to play a crucial role in helping Crisis develop our place-based approach to ending homelessness in Great Britain? 
Can you help us find the answers to what a place must actually do, or provide, to end homelessness?

Crisis is committed to building a programme of support to be available to, and effective for, any and all communities seeking to end homelessness in Britain. Our ‘Everybody In’, plan sets out how we can end homelessness in GB. As part of this we are investing resources in two or three local areas so that we can prove what can be done when a place-based approach is taken.

Each place based partnership will mean both Crisis and the local authority in that place commits to putting a plan into action to achieve an end to homelessness there, helping to lead the way for others to learn what needs to be done to end homelessness in an area for good.  This role needs someone with the right skills and experience to work with each place based partner we have secured. 
This role can be based at any of our 11 nationwide offices; Croydon, Central London, Brent, Oxford, Coventry, Birmingham, Rotherham, Liverpool, Newcastle, Edinburgh or South Wales

About you
Are you passionate about ending homelessness? Do you want to work in a team that values people’s skills and life experiences, whatever their background? 

Do you have demonstrable experience on the commissioning, management and delivery of evidence reviews that will help us understand how aspects of a system need to work differently to prevent and put an end to homelessness? Do you have experience of managing systems and databases to design services and inform decision-making? Can you bring people together and be able to communicate clearly and assertively, presenting complex research information in a user friendly way? 

If this excites you and you have the skills and aptitudes we need, then we would like to hear from you. Interviews will be in early to mid March 2021

Benefits
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. We really value people’s lived experience of homelessness and want to help develop diverse, committed and passionate people to help us end homelessness. 

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

Closing date: Sunday 7th March 2021 (at 23:59)

We value diversity, promote equality and encourage and applications from people of all backgrounds.  We particularly welcome applications from people with lived experience of homelessness.

Are you experienced in engaging citizens in practical social change and looking for your next challenge?

Are you interested in working for a progressive and constantly evolving organisation?

Are you excited by the opportunity to work with RSA Fellows to help design, develop and promote Fellowship engagement in our programmes of work?

Do you relish the opportunity to help develop Fellows ideas and initiatives, providing practical project development skills and ensuring wider synergy with the RSA?

We’re looking for an Area Manager to help us deliver an impactful, stimulating and inclusive programme of opportunities (including peer to peer) for RSA Fellows in the Midlands and East of England.

We’re looking for someone who has demonstrable knowledge of and interest in participatory engagement. You will be a creative problem solver, experienced at helping turn people's ideas into action, managing diverse networks and be passionate about engaging citizens in the process of change. You will be a self-starter with the ability to develop collaborative working relationships with people from a diverse range of backgrounds, professions and interests. The ideal candidate will have a keen interest in the RSA’s key research programmes.

To find out more about this role, please visit our website.

About Us

We are the RSA.  The royal society for arts, manufactures and commerce.  We’re committed to a future that works for everyone, a future where we all can participate in its creation. With over 250 years of heritage in making significant social impact, we bring together, our rigorous research, proven change process, influential ideas platforms and our global community of over 30,000 problem solvers united in a desire to deliver solutions for lasting change.

To achieve this, we ask everyone – our staff, our Fellowship, our collaborators, our partners and wider society – to commit to our values and world view, and strive to achieve genuine positive impact in our lives. This isn’t something we can achieve overnight. But we are asking you to join us all on this journey. The commitment you make now, is a commitment to be with us, to shape us, to challenge us, and to stimulate us all, to find better ways of thinking, acting and delivering change.

It represents the pact you sign when you join us. A pact that represents everything we do, every decision we make, and every action we take.

And it represents how we act. In a way that represents out values, with rigour and proven processes. A relentless spirit. Open minds, and an open door.

We bring to life out Commit to Impact brand idea through every organisational touchpoint, so we can ask everyone who interacts with us: will you?

We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas to resolve the challenges of our time.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more!

Apply

In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 9am 8 March 2021. Interviews will be in the week commencing 15 March. A second interview will follow in the week commencing 22 March if you are successful in these initial stages, to be arranged on a 1:1 basis.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

Multi-Channel (Online) Operations Manager

FULL TIME: 40 hours across 6 days
LOCATION: Cannock, Staffordshire
SALARY: £25k

Would you like your work to positively impact disabled children’s lives and the planet?

Our client provides access to the vital equipment disabled children and their families rely on, offering information and support through their team of dedicated healthcare professionals and sponsoring pioneering medical research into the causes of birth defects, they offer families a voice through their campaigns for change and, their recycling programme saves thousands of tonnes of waste from being sent to landfill or incinerated every year. Their mission, simply put, is to change lives and you could be a part of that change!

The Opportunity: In this new role, you will play a key part in their new and successful Online operation across 3 platforms, plus their click and collect function. Working over two sites in the Cannock area, you will help them grow and develop, to increase funding in support of their charitable aims.

Your key responsibilities will include:

- Identifying and managing commercial and operational opportunities to achieve KPIs eg. Refund management, goodwill, customer response times, customer review ratings.
- Recruiting, training, coaching, managing and inspiring the team.
- Managing returns and exchanges, as well as minimising delivery costs eg. postage and packaging.
- Resolving customer queries effectively and timely both verbally and in writing.
- Liaising effectively to ensure the availability of products.
- Creating and maintaining effective relationships with suppliers such as Hermes and Royal Mail.
- Measuring and improving productivity to meet operational tasks and targets.
- Acting to minimise any stock losses and adhering to all security procedures.
- Deputising in the absence of the Multi-Channel Manager as required.

What they are looking for: The organisation’s culture is based on a clear Mission, Vision and Values, teamed with a great attitude, which you will exemplify both personally and through your team.

As an experienced manager (ideally in retail and/or customer online sales service) and, using both your customer service and operational skills, you can ensure great service for their online customers and the efficient and effective delivery/distribution of products both across the business and to the customer.

You are commercially and financially minded; people orientated and have a desire to deliver operational excellence, putting the customer at the centre of everything by using your ‘problem solving’ and decisive approach.

Your communication skills are excellent and you are able to engage at all levels quickly and confidently.

You have high levels of competence in using various online features and reports, including the use of databases, with experience of analysing data and activity, interpreting, reporting and driving responsive actions.

You can demonstrate significant operational experience related to managing delivery/despatch and stock movement, ensuring stock availability in a multi-site operation.

You are also flexible in your approach to work to cover the days and hours required to meet needs of the business and have your own transport to travel to their sites as needed.

The Benefits: You will receive 30 days holiday, health cash plan membership, team member store discount and pension scheme membership…. and of course have the satisfaction of knowing that the worthwhile work you do is making a real difference!

The closing date for this position is Monday 15th March 2021

Ref: 97124

Are you interested in being part of a team that creates positive and lasting change for people and communities, now and in the future?

The National Lottery Heritage Fund is a unique organisation playing a vital role in conserving some of the UK’s most special places for current and future generations to enjoy. We use money raised by National Lottery players to help people across the UK explore, enjoy and protect the heritage they care about. From the archaeology under our feet to the historic parks we love, from precious memories to rare wildlife, we encourage people to let us know what they value most about their own communities and places.

This is an exciting time for us as we develop new ways of working If you’d like to find out more about the roles available, please join one of our Virtual Events on the 10th March 2pm-3pm or the 12th March 9am-10am.Please visit our Jobs page for further details on how to register. This will be an opportunity to meet some of the team, ask questions, and find out more about the National Lottery Heritage Fund.

The Fund is a UK wide organisation with local teams, including the Midlands & East Area, with a strong commitment to equality and diversity. We are looking for individuals who share our values; Inclusive, Trusted, Collaborative and Ambitious.

Key skills you will bring to the roles are:
- Enthusiasm for heritage and working with a wide range of community groups
- Good communication skills, both written and oral, with the ability to adapt your style to a wide range of audiences
- Ability to be an active and constructive team member, demonstrating the flexibility to work across a dispersed team

Engagement Manager

An Engagement Manager encourages a wider range of people to access National Lottery Heritage Funding through offering advice and guidance to applicants about their project ideas. The focus of the engagement role is on the activities up to the point of grant application so we are seeking individuals with experience of helping groups develop ideas, creative ways of dealing with audiences, brokering partnerships and working with a wide range of communities.

We are also looking for an Investment Manager in the Midland and East team, please see our Current Job Vacancies page for further details.

To be competitive in the role, you will need to demonstrate high level knowledge, skills and experience against our selection criteria.

To review the job description and to apply, please complete the application form on our website. Please note, we cannot accept CVs - all applications must come through our website. 

The closing date for applications is Midnight 22nd March 2021. Interviews are expected to take place on the 7th to 9th April 2021, and will be held virtually.

If you have not heard from the recruiting officer two weeks after the closing date please assume you have not been successful.

We look forward to receiving your application.

USE YOUR KNOWLEDGE OF TECHNOLOGY AND YOUR ORGANISATIONAL SKILLS TO HELP AMAZING CHARITIES AND NONPROFITS CHANGE THE WORLD.

**Please note we will be interviewing for this role on an ongoing basis, so please fill out the short form below as soon as you can if you are interested in the position.**

We are The Developer Society, a fully not for profit co-op digital agency based in the UK, working exclusively with charities, NGOs and mission driven organisations. We exist to bring our expertise and experience across development, design, project management, and strategy to the groups making the biggest impact in the world. This includes some of the biggest and most innovative changemakers in the UK and around the world such as: Samaritans, Macmillan Cancer Care, Oxfam International, War Child, Help Refugees, Mercy Corps, 38 Degrees, and many more.

We have a busy end of 2020 coming up and we are looking for someone to join our team who can help us run our projects in a smooth and calm way. You’ll work directly with our partners and our team to align project scope and features, and ensure that everyone has what they need to get the job done. You’ll be planning and writing project documentation, running kickoffs and facilitating sprints, meetings, and key project milestones. You’ll help keep our projects focused, on track, and delivering brilliant results for some of the most important orgs in the world.

THE ROLE INVOLVES...

• Being flexible and responding to changes in projects as they arise
• Playing an active role in scheduling and leading all meetings including kickoffs
• Planning projects so that they are completed within defined time and budget
• Monitoring progress of projects to make sure they meet targets and partner expectations
• Supporting teams and working to reduce their stress levels through problem solving and communication
• Producing clear read outs of activities, milestones, costs, and risks at all times
• Checking in with teammates to ensure they are not over-scheduled on project tasks and have everything they need to work effectively and efficiently
• Collaborating and communicating regularly with internal team leads on project resourcing, progress, and challenges
• Providing regular status updates to partners

WE ARE LOOKING FOR SOMEONE WHO IS...

• Comfortable with all things tech and digital (you don’t have to able to write the code but you know the difference between your HTML and your APIs) REQUIRED
• Familiar with project management methodologies and approaches to software development REQUIRED
• Big hearted and keen to make the world a better place REQUIRED
• Organised and self-motivated REQUIRED
• Keen to share skills and learning with the team REQUIRED
• A great communicator REQUIRED
• A PM process expert (to help us improve our internal ways of working) REQUIRE
• Upbeat, friendly, and a positive addition to the team REQUIRED
• Available to start immediately (or very soon after an offer is made) REQUIRED
• Experienced working with charities and nonprofits NICE TO HAVE BUT NOT REQUIRED
• A tech expert NICE TO HAVE BUT NOT REQUIRED

If that sounds like you, then we’d love to hear from you!

CONTRACT DETAILS

Start date: as soon as available

Salary: £32,000 - £45,000 depending on experience

DEADLINE

We will reach out to candidates on an ongoing basis until the position is filled.* If you’re interested please complete the short application form (it really is short!) as soon as possible.*

The National Deaf Children’s Society is the leading charity dedicated to creating a world without barriers for deaf children and young people.

Bright Start Development Manager

London, Birmingham, Glasgow or Belfast office or home-based (UK)

£36,517 - £43,279 (London office)

£33,134 - £39,218 (Birmingham, Glasgow or Belfast office or home-based)

35 hours per week

Permanent

We are looking for a Bright Start Development Manager to join our Families Team, developing and delivering a suite of services and products that directly support parents, families and their young deaf children. 

Drawing on insight and evidence from families of deaf children, the Bright Start Development Manager will lead on the design and development of new and amended (largely digital) products.

The post holder must have early years’ experience and be passionate about making a difference in the lives of young deaf children.

To apply for this role you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description. To do this, we suggest that you download the job description from our website prior to starting your application.

Currently, the application process works best on desktop / laptop devices. 

The closing date for applications is on Sunday 28 February 2021 at 23:59.

We expect interviews to be held remotely on Wednesday 10 March 2021.   

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form. 

We strive to provide an accessible recruitment process. If a disability or long term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form. 

Additional information about the support we offer is on our jobs page. 

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment. 

We are also committed to promoting work-life balance amongst our staff.

The Disability Resource Centre (DRC) is one of the leading disability organisations operating in Birmingham, Solihull and the wider West Midlands.

Our mission is ‘to build a sustainable business to empower disabled people to take control of their own lives and to actively seek out opportunities to achieve their full potential as individuals in mainstream society’. This is at the heart of everything we do.

This is an exciting opportunity to join our forward-thinking organisation to lead and manage the effective delivery of Advice, Guidance and Wellbeing services and funded programmes, supporting disabled people and those with long term health conditions. We are seeking an enthusiastic and results-driven candidate with a proven track record in overseeing the successful delivery of Advice, Guidance and Wellbeing services; including management experience of working with Social Services and /or Health Service departments and teams.

As well as workforce planning, resourcing and monitoring of key service functions and ensuring services are actively marketed and promoted in line with DRC’s marketing and branding requirements, candidates will be expected to provide written and statistical reports to the Board of Directors and external partners and funders, when required.

Candidates must hold a Degree qualification or equivalent, Counselling qualification level 3 or above; a relevant leadership or management qualification and/or NQF Level 3 in advice and guidance (IAG) or equivalent is desirable.

For further information and details on how to apply, please visit our website.

Closing date: Friday, 26th February 2021.

Please note that the Disability Resource Centre is committed to equality and diversity.

• Application Closes: Monday, 15 March 2021 (please note that late applications will not be accepted)
• Job Location: London or Birmingham (with home working required while lockdown and/or tier restrictions are in place)
• Start date: As soon as possible from 1 April 2021
• Contract: Permanent, Full Time
• Hours: 37.5 hours per week. We are open to agreeing a flexible working pattern to best suit the successful applicant
• Salary: £34,000 p.a. (plus £3,000 London weighting)
• Reporting to: Operations Director
• Interviews planned for: Monday, 29th and Tuesday, 30th March 2021

About The Access Project

The Access Project is an innovative education charity that helps bright young people from disadvantaged backgrounds gain places at top universities. Our volunteers are trained and supported to be effective tutors who work with our students for an hour a week to raise their grades. In addition, a dedicated school-based staff member mentors the students so they have the knowledge and support to make strong university applications. Our results show this approach works.

About the role

The Access Project is experiencing planned rapid growth, currently operating in London, Birmingham, the West Midlands, East Midlands and more recently expanding into Bradford, West Yorkshire. We have core staff in offices in London and Birmingham and staff in each area who are based in schools Monday-Thursday. We have a high calibre staff body and a positive, mission-oriented culture.  We are now seeking an experienced HR professional to work with our Operations Director to help us develop thoughtful processes to make the most of these assets, which will guide us through our next period of growth.  They will work closely with the Operations Team to ensure the rollout and implementation of best practice around all aspects of HR.

Duties and responsibilities

Work closely with the Operations Director to lead the delivery of a comprehensive HR service for the organisation:

Driving change

• developing and implementing a People Strategy to underpin TAP’s strategy for growth and aspiration to be a leading employer
• managing the development and implementation of an eHR system, integrated across functions, e.g. payroll, recruitment, etc.
• Identifying and implementing a creative approach to people leadership, working with an evidence-base and/or piloting innovative new ways of working
• Engaging staff across TAP in the development of our approach, ensuring their opinions and experiences are considered, valued and inform decision-making
• Ensuring communications are regular, informative and accessible, keeping colleagues engaged and committed to working with our approach and systems
• Fulfilling TAP’s commitment to our line managers, recognising their importance in the organisation’s success, through the delivery of their direct reports

Policies and procedures

• ensuring all charity policies and procedures are up to date and in line with current employment law and GDPR.
• ensuring line managers are up to date with any changes in policy
• ensuring policies underpin a flexible, supportive, enabling and consistent approach to people management
• embedding diversity & inclusion as part of our organisational culture

Employee relations

• measuring employee satisfaction and identifying areas that require improvement, engaging employees in a meaningful way
• developing the use of evidence and analysis to provide insight into the factors which create or inhibit a positive and effective working environment and put in place a programme of actions to deliver continuous improvement
• working with colleagues to identify the skills, knowledge, capability and culture TAP needs to deliver future plans
• implementing new talent management and wider learning programmes at all levels which align with our ambition to be a ‘learning organisation’, engaging our people to fulfil their potential, perform better and want to stay longer
• reviewing and monitoring the charity’s approach to pay, reward/recognition and benefits to ensure we attract, recognise and retain talented paid and unpaid colleagues who are committed to TAP’s mission.
• leading the charity’s approach to performance management, focusing on inspiring, equipping, empowering and rewarding colleagues to meet and exceed expectations working collaboratively across regions as required, ensuring all employees’ experience is consistent
• addressing and resolving grievances and disciplinaries if they occur

Acting as a senior leader within the organisation

• modelling the tone and behavioural expectations of The Access Project amongst staff
• leading and inputting to significant cross-functional projects
• representing the charity externally with senior stakeholders when required

In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by the Operations Director or Chief Executive Officer from time to time.

To arrange an informal discussion about the role, please contact Stuart Sheldon (Operations Director) 

Person specification

Essential characteristics and experience:

• CIPD accredited (or equivalent) qualification
• At least 5 years’ experience as an HR generalist
• Superb communication and project management skills
• Ability to articulate HR priorities as part of the bigger organisational picture
• Confidence advising managers on all aspects of people management and development
• Demonstrable experience in facilitating changes and improvements to processes
• Strong understanding of employment law
• Sound understanding of data protection regulations in relation to HR practices

Desirable:

Experience of implementing a diversity & inclusion strategy would be beneficial.

Benefits:

• £34,000 p.a. (plus £3,000 London weighting)
• 3% pension contribution
• Cycle to work scheme
• Travel card loan
• Flexible working arrangements, particularly around working from home
• 3 paid volunteering days per year
• Perkbox employee assistance scheme

Safeguarding statement:

Applicants must be committed to safeguarding and promoting the welfare of children and young people.

Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 does not apply to posts where there is access to children. This means that applicants for employment which involves working with children and young people must disclose any criminal record. If your application is successful, you are required to make these disclosures and consent to The Access Project verifying the accuracy of your response with the Disclosure and Barring Service.

Location: Flexible within England & Wales

Department: Policy Team

Interview date: w/c 8 March 2021

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We are looking for an outstanding person to recruit for the position of Principal Policy Manager, Energy Company Performance and Monitoring at Citizens Advice for a fixed term of 12 months. 

We’re an organisation with a relentless focus on making society fairer. Each year we help 2.8 million people to solve their problems face to face and see over 34.5m visits to our website. This data and our reputation give us unparalleled influence. We have a unique insight into emerging trends and issues affecting people, and we use it to work with government, regulators and industry to improve people's lives.

Citizens Advice is the statutory advocate for energy consumers. We use research and evidence from the people who contact our advice service every day to understand the problems facing energy consumers in Great Britain. We help solve these problems by engaging with industry, changing policy and supporting consumers to navigate the market.

In recent years we have done this by representing the views of energy consumers including: 

• Advocating for an energy price cap, which is saving energy consumers over £1 billion each year 
• Persuading the regulator to strengthen the licensing regime for energy suppliers and to improve protections for consumers at risk of self disconnecting from their prepayment meters
• Marshalling evidence that convinced the regulator to reduce the cost of capital for energy network companies, potentially saving energy consumers up to £5 billion over the next 5 year price control period 

You will lead the energy team’s work on energy company performance and monitoring, developing our research and advocacy programme largely focussed on the retail energy market. This includes managing a team of policy specialists. You’ll work closely with colleagues across the energy team, as well as our data, public affairs, campaigns and media teams to maximise impact for energy consumers. 

You’ll also support our wider energy advocacy work as well as supporting junior members of the team to reach their potential. Our strong brand will give you unique opportunities to engage with those who have the power to make change. You’ll influence regulators, MPs, civil servants, industry on behalf of energy consumers and the people who rely on Citizens Advice. 

We’re looking for someone with a wide range of skills, from exceptional judgement and excellent stakeholder management, to being able to lead in a large organisation. 

We are always happy to consider flexible working, which may include arrangements such as part-time working, formalised flexitime, fixed (non-standard) working hours, working from home and job-sharing.  

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.