Programme manager jobs in cambridge
The Cyber Helpline is a movement by the information security community to step in and fill the gap in support for victims of cybercrime, digital fraud and online harm. It is a UK-based charity that provides free, expert help to victims by helping them understand, contain, recover and learn from experiencing a malicious online issue. We have directly helped over 70,000 individuals and families in the UK and the USA.
On top of the opportunity to do some good with your skills, The Cyber Helpline will offer you the opportunity for training, skills development, mentoring and career progression. Perfect for those looking to join or progress in the cybersecurity industry.
Role Summary
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we scale our reach and impact, we are seeking a Head of Fundraising who can be both strategic and hands-on to lead the development and delivery of a sustainable income generation strategy.
This is a pivotal leadership role responsible for driving forward our fundraising across trusts & foundations, corporate partnerships, individual giving, and events. The Head of Fundraising will shape and execute income strategies to enable growth, ensure long-term sustainability, and enhance our national profile. You’ll work closely with the CEO, Board of Trustees, and senior leadership to embed a culture of philanthropy across the organisation.
This is an exciting opportunity for a dynamic, ambitious fundraiser who wants to build something impactful in a high-profile, mission-driven environment.
Key Responsibilities
Fundraising Strategy & Leadership
-
Develop and implement a multi-year fundraising strategy aligned with organisational growth and strategic goals
-
Lead all fundraising streams, prioritising the development of our relationships with trusts & foundations and corporate partnerships
-
Agree on income targets, KPIs, and a robust pipeline to meet current and future funding needs
-
Report to the CEO and Board on fundraising performance, risks, and opportunities
Trusts, Foundations & Grants
-
Identify and develop opportunities for major grants and philanthropic funding (including from Government stakeholders) and then cultivate and sustain relationships with donors
-
Write compelling funding applications and impact reports to secure and retain grant income
-
Maintain relationships with key funders and proactively seek multi-year funding opportunities
Corporate Partnerships
-
Identify and secure high-value corporate partnerships aligned with The Cyber Helpline’s mission and values
-
Develop innovative, mutually beneficial partnership packages, including sponsorship, pro bono support, and employee engagement
-
Enable corporations to fundraise for our mission
-
Build a sustainable corporate pipeline through networking, stewardship, and thought leadership
Individual Giving & Community Engagement
-
Build an individual giving programme, exploring opportunities for regular giving, campaigns, digital fundraising and major donors
-
Support the development of community fundraising and challenge events with long-term potential
-
Work with the comms team to create engaging supporter journeys and fundraising content
-
Engaging our team members - and their networks - to engage in fundraising activity
Internal Leadership & Collaboration
-
Work with the CEO and leadership team to embed a fundraising mindset across the organisation
-
Collaborate with operations and finance to ensure accurate budgeting, forecasting, and grant management
-
With Board approval, Recruit and Line manage fundraising staff and/or freelance support as resources permit
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK.
Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
-
Proven experience of achieving significant fundraising goals, ideally in a small-to-medium charity environment
-
Strong commercial and financial acumen
-
Track record of securing five- or six-figure income from trusts, foundations, or corporations
-
Strong strategic thinking and ability to translate vision into actionable plans
-
Excellent relationship-building, networking, and influencing skills
-
Exceptional written and verbal communication skills
-
Entrepreneurial, self-motivated, and proactive, with a collaborative working style
-
Alignment with The Cyber Helpline’s mission and a commitment to supporting victims of cybercrime
Desirable
-
Experience in digital fundraising or individual giving
-
Familiarity with donation and fundraising platforms
-
Knowledge of cybersecurity, technology or victim support sectors
-
Familiarity with Salesforce or other CRM platforms
-
Experience working with trustees or fundraising committees
What we offer
-
Enhanced annual leave - We’re committed to offering a generous leave package, with a new package with final details currently under review
-
Pension scheme - 4% employer contribution to your workplace pension scheme
-
Employee discounts - Thousands of discounts on travel, shopping, wellbeing, entertainment and more.
-
Remote working cost budget - An annual allowance to cover eligible remote working costs
-
Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
-
Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
-
Professional development - Access to ad-hoc training based on your role and professional growth interests
The client requests no contact from agencies or media sales.
Charity People is thrilled to be partnering with The National Council for the Training of Journalists (NCTJ) in their exciting search for a new Head of Business Development. This is a unique opportunity to drive commercial growth and create real social impact at the heart of UK journalism.
The National Council for the Training of Journalists (NCTJ) is the leading provider of journalism training, qualifications and accreditation in the UK. They are committed to developing excellence in journalism through high-quality training, qualifications, apprenticeships, and professional development, as well as championing equality, diversity and inclusion in journalism by providing bursaries, outreach initiatives, and partnerships that create opportunities for underrepresented groups. Their work supports aspiring journalists and industry professionals while maintaining the highest standards of journalism and education.
- Head of Business Development
- Salary: £80,000-£90,000
- Location: Newport, Saffron Walden, office-based initially with flexible working options
- Contract: Permanent
- Line reports: Fundraising Manager and Journalism Skills Academy Manager
- Fantastic benefits package
About the Role
This is a pivotal senior leadership role at the heart of NCTJ's growth strategy - and is not your typical charity role.
It's a chance to lead on large-scale projects, shape commercial strategy, and build partnerships that make a real difference, while working alongside a passionate and supportive team. As Head of Business Development, you'll lead on identifying and securing revenue opportunities while forming strategic partnerships that support their mission and charitable objectives. You'll manage two direct reports, the Fundraising Manager and Journalism Skills Academy Manager, and work closely with the Chief Executive and senior leadership team to align business development with organisational strategy.
This role covers a broad and exciting remit including:
- Business growth and revenue generation
- Commercial partnerships and industry engagement
- Strategic leadership and operational management
You'll be negotiating high-value partnerships, exploring international growth opportunities, and leading on innovative training initiatives including digital and AI-driven programmes. You'll also oversee fundraising efforts to support key initiatives like the Community News Project and the Journalism Diversity Fund.
About you
We're looking for a commercially minded leader with a proven track record in business development and revenue generation. You'll be a strategic thinker with the ability to spot growth opportunities, build high-value partnerships, and expand NCTJ's impact. With strong leadership and stakeholder management skills, you'll inspire a small team and engage confidently with media organisations, funders, and industry partners. You'll bring commercial acumen, project management expertise, and a deep appreciation of the journalism and media landscape, including digital transformation and AI.
Above all, you'll be a clear communicator, a problem-solver, and someone who's passionate about equality, diversity, and inclusion in journalism.
If you're commercially savvy, passionate about journalism, and ready to make a real impact, this is the role for you.
Application Process
If this role inspires you to make your next career move, please get in touch with to find out more about how to request a full application pack and arrange an initial Teams call.
Closing date: Monday 15th September
Interview Dates: Weeks of 22nd and 29th September
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Offer to You
At St John Ambulance, we take pride in being a great place to work, offering a supportive and rewarding environment that encourages career growth and development.
We understand the importance of work-life balance and recognition for the important work you do, which is why you will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
- Cycle to work scheme and Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
-
Discounts – including Blue Light and NHS Discounts, mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping.
If you hold an appropriate teaching/assessing qualification £25, 276. If you do not hold an appropriate teaching/assessing qualification £23,590 during probation period until you have obtained the necessary qualification.
Why Join Us as a Trainer?
As one of our trainers, you will not only be valued for your expertise, but also provided with opportunities to advance your professional skills.
We have high expectations of our trainers, but in return for your dedication and commitment, as a trainer at St John Ambulance, you will become an integral part of our mission to save lives through the delivery of high-quality first aid and mental health first aid training. You won’t just be teaching skills—you’ll be empowering people with the confidence to make a real difference in their communities, and to give every learner a positive and beneficial experience.
About St John Ambulance
This is a fantastic opportunity to join a dedicated team of over 1,550 employees and 33,000 volunteers, all working towards a common goal: saving lives through essential first aid services, training, and campaigning to put lifesaving skills at the heart of every community. As a charity with a long and illustrious history, we are proud of our past and excited about creating a healthier, safer, and more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling access to vital physical and mental health first aid. We empower people with the clinical skills and confidence to respond effectively in emergencies. From our ambulance response services to training and outreach programmes, we provide lifesaving support across the UK.
What sets us apart?
Career Development & Progression: We believe in investing in our trainers, to make them the best version of themselves. As part of our team, you’ll have the opportunity to achieve a recognised and respected Level 3 Award in Education and Training (AET). For the right candidate, we also offer progression opportunities and continuous professional development (CPD). Exceptional Onboarding Experience: From day one, you will undergo a comprehensive onboarding, training, and induction process, including full First Aid training and or Mental Health First Aid training, ensuring that you have the confidence and skills to lead your classes effectively from the start. Our learners journey is at the heart of everything that we do, so we will make sure that you are ready to provide the best training experience for everyone.
Opportunity to Teach a Variety of Courses: You won’t just be limited to standard first aid courses. As you progress, you’ll have the chance to deliver training in other key areas, including mental health first aid, community response programmes, and other essential lifesaving skills.
Support for Continuous Learning: We support and encourage continuous professional development (CPD). You'll have access to a wide range of opportunities to expand your knowledge and skills, allowing you to grow within the organisation and broaden your expertise.
About You
While we would prefer candidates with previous experience in training, teaching, or instruction, full training will be provided for the right candidate. It is important that you are the right type of person with the right characteristics, mind-set and attitude, to become a St John Ambulance Trainer.
If you’re passionate about making a difference and keen to share your skills with others, this role could be perfect for you. We’re looking for enthusiastic, approachable individuals with excellent communication and presentation skills, who are comfortable in front of an audience and who are motivated to deliver high-quality training to a wide range of learners. You will have examples from your background of your creativity, adaptability and willingness to look for ways to continually improve.
Please note that hybrid work is not available for trainers, as the role is largely in-person. While some courses may be delivered online, this is dependent on bookings, and trainers are generally expected to be on-site for the majority of their work. It is important that you have strong organisational and time management skills, and can be relied upon to be punctual at all times.
How to Apply
Please see the job description for more details (this can be viewed on our website or once you click apply).
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance is committed to increasing the diversity of our team and ensuring we reflect the communities we serve. Everyone is valued and supported to thrive within our organisation. We have several networks, including Multi-Culture, Disability and Accessibility, Pride, Family and Carers, and Women’s groups. We do not tolerate any form of discrimination and work to create an environment of mutual respect and belonging, where everyone can bring their whole selves to work.
St John Ambulance is committed to safeguarding and promoting safe recruitment practices. All successful applicants will undergo pre-employment checks, including DBS clearance, as part of the onboarding process, if applicable to the role.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
Animal Equality’s campaigns have driven Parliamentary debates, legal victories, policy shifts, corporate commitments, mainstream media coverage, and inspired thousands of individuals to change their diets.
We are seeking a creative, driven, and strategic Campaigns Coordinator to deliver our current high-impact campaigns with a view to exposing the cruel animal agriculture industries, influencing decision-makers, and mobilising the public to create lasting change for farmed animals.
Working closely with team members, the Campaigns Coordinator will design and deliver imaginative campaigns while working in alignment with the organisation’s wider mission: to end factory farming. The role requires initiative, creativity, tenacity, and a solutions-focused mindset, as well as the discipline to execute projects effectively and professionally.
The Campaigns Coordinator will report to the Campaigns and Public Affairs Manager and work closely with others across our UK and international teams. You will play a key role in coordinating and inspiring volunteers and external stakeholders.
JOB DESCRIPTION
- Campaign delivery: Drive Animal Equality’s high-impact campaigns, bringing the plight of farmed animals into the public consciousness. Plan, coordinate, and implement imaginative and effective campaign actions that influence policy-makers, businesses, philanthropists, and the public. Produce clear, compelling, and engaging campaign resources.
- Stakeholder management: Build and maintain strong relationships with decision-makers, experts, regulators, allied organisations, and members of the public to strengthen campaign outcomes.
- Volunteer mobilisation: Grow and energise our Animal Protectors network through training, regular newsletter communication, and opportunities for online and in-person action.
- Peaceful protest coordination: Organise creative, non-violent demonstrations and direct actions that advance campaign objectives and attract media coverage.
- Research and uncovering malpractice: Conduct desk-based research, including FOI requests and collaboration with academics, to uncover questionable industry and regulatory practices, and inform evidence-based campaigns.
- Uncover scandals through desk-based research: Using Freedom of Information requests, conducting research, working with academics, and liaising with concerned members of the public, support the release of exposés that demonstrate the reality of animal agriculture.
- Media generation: Work with Animal Equality’s Marketing and Communications teams to design noteworthy content, ensure strong campaign narratives, and maximise media exposure.
- Support our digital campaigning work: Work alongside colleagues in our international Marketing and Communication Departments to engage the public through our multi-channel communication strategy. Assist with the development of content for our website, social media, YouTube and other platforms to successfully share plans and updates in relation to Animal Equality’s campaign priorities.
- Project management: Manage multiple projects simultaneously, ensuring deadlines, budgets, and objectives are met.
- Campaign evaluation: Monitor, measure, and report on campaign impact, adapting tactics as needed to ensure effectiveness.
- Policy oversight: Stay informed about relevant political and legislative developments to identify opportunities and risks for our campaigns.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a professional, confident, and resilient campaigner who thrives in a fast-paced environment and is committed to Animal Equality’s objectives. You are adaptable, with excellent interpersonal skills, and a positive outlook. You are curious, creative, and agile, able to think outside the box and solve problems. You can move seamlessly between big-picture strategy and on-the-ground delivery, bringing fresh ideas and relentless energy to every project.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of three years’ experience in campaigning, advocacy, or directly related fields, with a proven ability to design and deliver successful campaigns.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


Chief Executive Officer
We are seeking a dynamic and mission-driven leader to guide a national health and professional membership charity through its next phase of growth and impact.
Position: Chief Executive Officer
Salary: £400 per day (Freelance, no benefits)
Contract: 12 months freelance contract, with potential extension
Hours: Part-time, 3 days per week (flexible)
Location: Remote, with occasional travel
Closing Date: 19th September 2025
About the Role
As CEO, you will provide strategic leadership, working closely with trustees to shape the charity’s direction, ensure strong governance, and lead fundraising and income generation. You will act as the external face of the organisation, building partnerships across health, education, and policy networks while supporting and inspiring a small but committed team.
Key responsibilities include:
- Providing visionary leadership and strategic direction
- Driving membership growth and engagement
- Leading fundraising and income generation strategies
- Overseeing financial sustainability, reporting, and compliance
- Managing external communications and strengthening national profile
- Representing the charity nationally and internationally
About You
We are looking for someone with the vision, drive, and experience to take the organisation forward. You will bring:
- Proven leadership in the charity/not-for-profit, health, education, or wider social impact sector
- Experience in fundraising, income generation, and partnership building
- Strong financial and governance oversight skills
- Excellent communication, advocacy, and stakeholder management abilities
- Commitment to equity, inclusion, and the organisation’s mission
- Flexibility to balance strategic leadership with hands-on delivery in a small-organisation context
While not essential, experience in school and/or public health nursing or wider public health and experience in membership growth or communication management would be a valuable asset.
About the Organisation
A nationally recognised UK health and professional membership charity, established in 2006. They champion excellence in school and public health nursing, influence health and care policy, and support professionals working with children, young people, families, and communities. Though modest in size, the charity is widely respected as an influential voice in reducing health inequalities and shaping policy that improves outcomes for children and young people.
Other roles you may have experience of could include: Charity CEO, Director of Strategy, Director of Programmes, Head of Policy and Partnerships, Non-Profit Leader, Director of Operations, Membership Director, or Fundraising and Partnerships Lead. #INDNFP
Apply now to help shape the future of school and public health nursing in the UK.
ABOUT US
The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Join our Online Information Session! We are hosting an Online Information Session with the CEO and Interim Director of Fundraising to give candidates an opportunity to learn more about the role and to ask any questions.
The session will last no longer than 45 minutes and will be held at 10:30 am on Monday 1 September.
THE ROLE
Due to the retirement of a long-standing executive team member, this newly repurposed Executive Leadership role has a clear focus on our long-term financial sustainability and mission impact. As Executive Director of Fundraising Development, you will lead our strategic partnerships, philanthropy, and major income generation programmes.
You’ll be responsible for inspiring significant financial support through trusts, major donors, corporates, legacies, and philanthropic networks. Working closely with the CEO and fellow Executive Directors, you’ll play a key role in shaping and delivering our Strategy to 2030 - ensuring we have the income, influence, and innovation to match our ambition.
Protecting and restoring woodlands that have stood for centuries - the crown jewels of the natural world in the UK - and creating the woods of the future, means this role will leave a legacy which will last for generations. It’s an opportunity to lead with purpose, engage with powerful networks, and literally change the nature of the UK landscape for the better.
THE CANDIDATE
We’re looking for a proven senior leader with extensive experience in fundraising, income generation or strategic partnerships - ideally within the not-for-profit sector.
You’ll bring:
-
Strategic fundraising expertise across major giving, trusts, foundations, corporate partnerships, and philanthropy.
-
Inspiring leadership - able to guide, develop and motivate high-performing teams.
-
Strong external profile - with a track record of building and leveraging influential networks.
-
Collaborative mindset - experienced in working at Executive level, shaping cross-organisational strategy.
-
A personal commitment to nature recovery, equity of access, and environmental impact.
Most importantly, you’ll be values-led - excited by the potential of this pivotal role to shape lasting change.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
-
Enhanced Employer Pension
-
Life Assurance
-
Flexible & Hybrid Working Options
-
Generous Annual Leave (25 days + bank holidays)
-
Annual leave buy and sell
-
Enhanced Parental Pay
-
Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values-Grow Together, Explore, Focus and Make it Count-are what matter most.
To maintain fairness and reduce bias during shortlisting, we keep our candidates’ personal details hidden from hiring managers, please help us to maintain your anonymity by removing personal details from your CV prior to submission.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We look forward to hearing from you and working together to make a positive impact on our planet.
1st Interviews will be held via Teams on Friday 3 October 2025
2nd Stage Interviews will be held in-person at our Grantham Office on Monday 13 October 2025
Details of both events will be shared with shortlisted candidates prior to each stage.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,724.54 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutors.
Our Academy Tutors will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise. The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They can support the development of knowledge and skills; deliver innovative and engaging projects that benefit youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Please refer to our Candidate Pack for more information on the role and the requirements. Please note you MUST hold a JNC qualification at level 6 or above to be considered for this role.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 12pm on Friday 29th August 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
Interviews to be held W/C 8th September (subject to change).
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-223 201
Head of Partnerships
Salary: £60,000
Reports to: Chief Executive
Location: Flexible / Hybrid
Harris Hill are delighted to be partneing up with the Oral Health Foundation to recruit for thier next Head of Partnerships. The Oral Health Foundation, an independent charity dedicated to improving oral health and wellbeing globally for over 45 years, is seeking an ambitious and proactive Head of Partnerships to lead their income generation strategy.
About Them
The Oral Health Foundation works tirelessly to reduce oral health inequalities by providing expert, impartial advice and education to those who need it most. They collaborate closely with governments, dental professionals, health agencies, and communities to promote good oral hygiene, early detection of mouth cancer, water fluoridation, and more.
The Role
In this pivotal role, you will lead the development and growth of partnerships and funding opportunities that fuel their mission. You’ll work alongside senior leaders to diversify and increase income streams, ensuring their vital campaigns and educational resources reach even more underserved and vulnerable communities by 2030.
Key Responsibilities
- Identify, secure, and nurture new and existing partnerships aligned with their mission.
- Design innovative partnership packages and sponsorship opportunities.
- Develop new income streams across campaigns, advocacy projects, and educational materials.
- Act as the central point of contact, ensuring excellent partner engagement and seamless collaboration.
- Provide timely reporting on partnership performance and impact to senior leadership.
What Success Looks Like
- Growth in number and diversity of partnerships.
- Year-on-year increase in income supporting their programs.
- Strong internal coordination and partner satisfaction.
Who You Are
- A strategic thinker with proven experience in partnership development or income generation.
- Skilled at building and maintaining relationships with funders, sponsors, and collaborators.
- Passionate about social impact and reducing health inequalities.
- Comfortable working in a small, dynamic charity environment with senior management.
To Apply
- An up-to-date CV
- A Supporting Statement (no more than 2 x A4 pages) outlining why you are interested in becoming Head of Partnership Giving and relevant experience for the role.
Please submit your completed application to by 9am, Tuesday 2nd September 2025
Dates for your diary:
Closing date for applications: 9am, 2nd September 2025
First interviews: 10th – 11th September 2025
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year
Responsible to: Head of Helplines
Salary: £19.06 per hour (For those living in London, £20.86 per hour)
Hours: 3 hours fixed per month and additional ad hoc hours where required due to service needs; operating hours are Monday – Friday, 9am – 5pm
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 27th August 2025, 17:00
Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.
About the role:
Respect is seeking one Helpline Advisor to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.
You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.
About you:
- An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
- An understanding of the help-seeking barriers for male victims of domestic abuse
- An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships
- Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment
- A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, or below here on Charity Jobs, and submit in word doc. format only, please.
Closing date: 27th August 2025, 17:00
Interviews to take place: Week commencing 10th September 2025 (TBC). These will be online via Teams link.
The client requests no contact from agencies or media sales.
Location: Home-based, with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP or other meeting locations including staff meetings twice a year
Responsible to: Head of Helplines
Salary: Point 31-34 £34,016 - £36754 (a London Allowance of £3299 will be applied to employees who live in London)
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 35 Hours per week; Monday – Friday 9am – 5pm
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 27th August 2025, 17:00
Interviews to take place: Week commencing 10th September 2025 (TBC). These will be held online via Teams link
About the role:
Respect is seeking two Helplines Advisors to provide support to male victims of domestic abuse on the Men’s Advice Line and perpetrators of domestic abuse on the Respect Phoneline.
You will support service users by phone, email and webchat, providing emotional support, practical advice, information on the available options, and signposting to other services. As well as work with male victims and perpetrators of domestic abuse in ways that support them to increase safety and reduce harm, as described in the Models of Work and relevant policies and procedures.
About you:
- An understanding of the nature of domestic abuse and its effects on victims, in particular male victims
- An understanding of the help-seeking barriers for male victims of domestic abuse
- An understanding of the reasons why perpetrators use abusive behaviours towards partners in relationships
- Experience of providing information, advice, and support by telephone, email and webchat in a helpline environment
- A commitment to anti-discriminatory practice and an approach that centres survivors, in particular Black and minoritised survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit in word doc. format only, please.
The client requests no contact from agencies or media sales.
The Partnerships Officer at the Arts Marketing Association will play a vital part in developing and nurturing meaningful relationships with the AMA’s external partners, sponsors, and funders. The role will directly support the AMA's mission and help generate essential income.
We are looking for someone who is friendly and welcoming, provides great customer service, and has excellent attention to detail. We’re also looking for someone who supports and believes in our organisational values and is excited about working towards our vision.
The Arts Marketing Association is a fully remote-working organisation - although we do hold in-person events and team away-days throughout the year - and we also operate a 4-Day Week (see our job pack for more details). Your working hours with us can be flexible depending on what works best for the right candidate.
The client requests no contact from agencies or media sales.
Location Home based
Department Finance
Salary: £25,000 FTE
Hours: 24
Contract Type Permanent
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as a Finance Officer and be a vital part of this exciting phase of our development.
Reporting to the Director of Finance and Resources and sitting within the finance team you will work with your fellow Finance Officer to provide an exemplary financial service to all our stakeholders.
Re-engage currently has a finance team of just two and we’re looking to increase our capacity to ensure resilience as we enter the first year of our growth strategy.
The person we are looking for is self-motivated and highly organised and can take responsibility for the transactional processing of the charity’s finances along with your fellow Finance Officer, under the guidance of the Director of Finance and Resources.
There will be an opportunity to study for the AAT or another relevant financial qualification, with progression to providing support to produce financial information to trial balance.
Re-engage is committed to learning and development and to flexibility and will provide all necessary training for the right candidate.
Key responsibilities
Financial
- Undertake the processing of the purchase ledger function
- Ensure all stakeholders, internal and external, are paid promptly and accurately, and within the Charity’s payment terms
- Manage the finance mailbox
- Process all financial transactions relating to the charity’s bank accounts
- Undertake control accounts reconciliations
- Administration of the volunteer group funds
- Procurement of charity equipment
- Ensure financial controls are adhered to across the charity
- Ensure the financial timetables are adhered to
In conjunction with the Director of Finance and Resources assist with:
- the preparation of the monthly management accounts and reporting to stakeholders
- the preparation of the annual budget setting and interim reforecasts as required
- Assist with the preparation of the annual external audit
Systems
Work with the Director of Finance and Resources to improve, automate and streamline the charity’s financial processes and systems, including identifying and evaluating new systems where necessary and embedding finance into the charity's CRM
Other
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There will be occasional out of hours work required and travel to regional and team meetings is expected,
Benefits
- £25,000 per annum pro rata
- 24 hours per week
- Home-based
- Working from home allowance at the standard HMRC rate as detailed on the government website
- 26 days annual leave plus all Bank Holidays
- Health cash plan
- Pension contributions
- Death in service insurance
- Learning and development opportunities
- Employee Assistance Programme
About you
If you like working proactively and like to be busy, then you will enjoy this role. You will need to be comfortable with working at pace and keen to take responsibility for day-to-day operational activity.
You’ll need to be comfortable with numbers and have exceptional attention to detail. Discretion and confidentiality are a must due to the nature of the work. We’re looking for a person with a keenness to seek improvements to systems and processes, who can contribute to the continual improvement of our financial governance and administration.
You will also need strong communication skills as you will work closely with all other departments, managers, and volunteers.
Essential
- Experience of working in a finance department, with some knowledge of book-keeping
- Willingness to undertake vocational training
- Ability to multitask, prioritise workload and work under pressure to tight deadlines
- Ability to communicate effectively at all levels
- Excellent verbal and written communication skills
- At ease in the MS Office 365 suite of programs especially Excel and Word but also PowerPoint and MS Teams
- Able to promote a positive image of Re-engage at all times and a commitment to embracing the values of Re-engage
- Comfortable in an environment which promotes equality of opportunity, challenges ageism, empowers volunteers and recognises and values diversity
- An appreciation of the importance of confidentiality and the implications of GDPR
- Committed to excellent customer service
- Awareness of the value of voluntary activity
- Flexible and an interactive team player
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
We use the recruitment platform Hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV. We also add competency questions to the process which assess your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
The closing date for this role is 7 September 2025 at 23.59 and interviews will be held week commencing 15 September 2025.
REF-223538
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You’re entrepreneurial, independent, and driven. You treat your work like it’s your own business - spotting opportunities, testing ideas, and chasing results.
If you’re a traditional charity fundraiser, this probably isn’t for you. But if you’re excited by risk, growth, and pace - keep reading.
Over the past three years, we’ve bought and scaled swim events, turned others down, failed fast, and doubled our unrestricted income. We want someone who’s up for that kind of journey over the next three years too.
You’re as comfortable pitching to a corporate partner as you are writing fundraising copy, tweaking button text, or building a forecast. You can move between detail and vision, instinct and data, phone calls and spreadsheets.
You know how to deepen supporter journeys, grow fundraising per head, and develop new income streams. Bonus points if you like outdoor swimming.
About us
We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we aim to do that in the next ten years.
We’ve grown our impact 5x in the past three years and now raise over £1m in unrestricted income annually through our swim events. Our events attract 5,000 swimmers and 3,000 fundraisers, and we own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - alongside a growing series of 24-hour relays in lakes and lidos.
We’re small, ambitious, and fast-moving. Strategy and delivery happen side by side. We work on multiple projects, test constantly, and keep things flexible and responsive. You’ll need to thrive in that environment to enjoy the role.
The role
We’re all driven, and you’ll need to be too - this is a fast-paced, ambitious environment with lots of learning and change.
We’re looking for a strategic, creative Head of Fundraising to lead our next phase of growth.
Your first focus will be stewarding our 3,000 fundraisers - overseeing segmented email journeys, managing a £40k prizing fund, and improving supporter care through deeper, more personal touchpoints. That might mean calls, events, or just finding ways to help people feel more connected to their impact.
Beyond that, you'll help us develop and test new income streams - from matched giving and regular giving, to sponsorships, repeat fundraising, and post-event conversion. You'll also play a key role in evolving our Challenge Events portfolio across in-person, virtual, and blended formats.
This role requires someone with a strong track record in fundraising growth, a test-and-learn mindset, and the ambition to build something big.
Core Responsibilities
- Strategy Development and Implementation
- Develop and execute a fundraising strategy aligned with the charity's objectives.
- Identify and cultivate new fundraising opportunities to diversify income streams.
- Defining our fundraising growth strategies, specifically around our event series.
Community and Events Fundraising
- Oversee the planning and execution of community fundraising initiatives, specifically with our event fundraisers.
- Engage and mobilise volunteers and supporters for fundraising activities.
Fundraiser Care
- Customer Lifetime value / retention / regular giving.
- Build and maintain relationships with donors, ensuring effective stewardship.
- Develop and implement donor retention strategies to increase long-term support and regular giving.
Trusts and Foundations
- Working closely with our Head of Programmes to oversee our bids process, working with specialists and utilising learnings from previous years.
- Deepen strong relationships with grant-making bodies and ensure compliance with grant requirements.
Corporate Partnerships
- Manage and develop corporate partnerships and event sponsorships.
- Develop tailored proposals and pitches to attract corporate support.
Team Leadership
- Lead, inspire, and manage a small fundraising team, fostering a culture of high performance and collaboration.
- Provide mentorship and professional development opportunities for team members for both fundraising and marketing.
Monitoring and Reporting
- Track and report on fundraising performance against targets.
- Provide regular updates to the Senior Leadership Team.
Qualifications and Experience
- Proven experience in a senior fundraising role.
- Proven experience working on fundraising events and event fundraising.
- Demonstrable success in developing and implementing successful fundraising strategies.
- Strong track record of securing major gifts, grant funding and/or corporate partnerships.
- Excellent interpersonal and communication skills, with the ability to engage and inspire a wide range of stakeholders.
- Experience in digital fundraising and leveraging social media platforms.
- Strong leadership and team management skills.
- Highly organised, with the ability to manage multiple projects and deadlines.
Optional / Ideal Responsibilities
Marketing & Comms
- Developing Level Water’s marketing and communications strategy
- Leading strategy implementation and ensuring that we’re representing our Programmes work and impact work in the best possible way to our different groups of stakeholders.
Digital Fundraising
- Leverage digital platforms, advertising and social media to enhance fundraising.
- Implement innovative online fundraising campaigns and initiatives.
Event growth and innovation
- Understanding the mass participation event landscape and its opportunities, ideally within the swimming sector but other sports experience very welcome.
Personal Attributes
- Passionate about the mission and values of Level Water.
- Strategic thinker with a results-oriented approach.
- Creative and innovative mindset.
- Resilient and adaptable, with a positive attitude.
- High level of integrity and commitment to ethical fundraising practices.
Please send a CV and Cover Letter (which can be a 2-3 minute video) to apply.
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.





The client requests no contact from agencies or media sales.
- Do you enjoy building robust, well-structured features that improve how people interact with digital platforms?
- Are you confident working across front and back end to deliver accessible, high-quality code?
- Do you thrive in a supportive, agile team where clean delivery matters more than job titles?
- Do you want to play a key role in delivering features that support educators and learners across post 16 education?
Then this could be the role for you.
Learning on Screen is looking for experienced Full Stack Developers to build, maintain and improve our flagship platforms—Box of Broadcasts (BoB) and TRILT. Reporting to the Digital Development (Technical) Lead, you will join a small, agile team focused on accessibility, performance, and continuous improvement. You will take ownership of feature development, write production-ready code, and help shape our cloud-native AWS infrastructure. This is a hands-on role where you will deliver regular feature releases, enhance platform stability, and support secure, user-centred services for post 16 educators and learners.
Role Overview
Job title: Full Stack Developer
Salary: £40,000 (£50,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: Digital Development (Technical) Lead
What you will be doing
- Building and maintaining features across BoB, TRILT, and related platforms
- Developing secure, high-quality code across front-end and back-end systems
- Creating responsive, accessible user interfaces and improving usability
- Working in an AWS-hosted environment to support performance and reliability
- Supporting API development, data integrations, and CI/CD pipelines
- Debugging, maintaining, and optimising platform features
- Collaborating with the Digital Development Lead and wider team in agile delivery cycles
- Following best practices in documentation, version control, and secure development
What we are looking for
- Proven experience in full stack development using modern frameworks (e.g. JavaScript/TypeScript, Node.js, React)
- Strong understanding of front-end and back-end development principles
- Hands-on experience with AWS services (e.g. Lambda, S3, CloudFront, RDS, CloudWatch)
- Experience working with APIs, databases, and cloud-based deployment pipelines
- A user-focused approach with strong attention to accessibility and interface quality
- Experience working in agile teams and delivering to sprint goals
- A collaborative mindset with strong problem-solving skills and attention to detail
Bonus if you have:
- Experience building platforms for education or mission-led organisations
- Knowledge of WCAG accessibility standards and inclusive design
- Awareness of GDPR and secure data handling
- Interest in streaming or audiovisual technology
This is a brilliant opportunity to apply your technical skills in a meaningful way—building platforms that support both educators and learners and make a real impact across the UK education sector.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints (formally known as Crusaders) equips youth leaders to disciple young people in today's changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the role
As our Support Care Coordinator, you will be the friendly and professional first point of contact for our valued Crusaders Associates, those who have been on the journey with Urban Saints since we were known as Crusaders. You’ll play a key role in delivering exceptional supporter experiences. Your work will help continue and build lasting relationships that inspire ongoing support for our mission from those who have journeyed with us over many years.
You'll be responsible for:
- Responding to associate enquiries via phone, email, and post in a timely, warm, and professional manner, with empathy and attention to detail throughout.
- Listening and responding to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Developing a programme to regularly thank donors for their support.
- Ensuring supporters feel valued and appreciated.
- Maintaining accurate supporter records on our CRM system, ensuring compliance with GDPR.
- Working closely with the Head of Development to ensure consistent messaging and supporter journeys.
The role is home-based with regular travel required to visit supporters and to supporter events across the UK.
About You
We’re looking for a compassionate and highly organised individual who excels in building meaningful relationships and delivering exceptional supporter care.
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
How to Apply
For full details, please see the recruitment pack. You'll need to send us:
- Your CV.
- A covering letter of no more than two sides explaining why you are a good match for this role, making reference to the responsibilities, skills and experience identified in the recruitment pack.
The closing date for applications is Friday 29th August, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.