Programme manager jobs in camden town, greater london
We’re looking for a talented Graphic Designer to help shape and elevate the Dogs Trust brand, crafting compelling multi-channel content that supports our strategic goals. You’ll also provide day-to-day guidance to fellow designers, ensuring high-quality, on-brand work is delivered on time, to budget, and to a consistently high standard.
What does this role do?
As a Graphic Designer you will:
- Develop and evolve Dogs Trust’s visual identity and campaign concepts across digital and print,
- Produce a range of marketing materials for internal and external channels, including digital and print assets,
- Lead multiple design projects from brief to delivery, working with colleagues and external suppliers to ensure on-brand results,
- Champion best-practice design, including accessibility and EEDI, while staying current with trends, tools, and maintaining key brand assets.
Interviews for this role are provisionally scheduled for week commencing 12th January 2026.
Could this be you?
We are looking for a highly creative and technically skilled Graphic Designer with a strong portfolio across digital and print, excellent knowledge of Adobe Creative Suite, and a solid understanding of digital accessibility and print production. The ideal candidate has strong strategic thinking, attention to detail, and the ability to manage multiple projects while maintaining a consistent brand identity. Excellent communication and collaboration skills, combined with a passion for animal welfare and experience in the charity sector, are essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Public Affairs Lead sits within our Policy and Advocacy Team, working to build support for The Food Foundation’s work amongst Parliamentarians and to influence the government to help deliver policies that will transform the food system. This is an exciting opportunity to join a small organisation delivering big impact on the political agenda around food.
The Public Affairs Manager reports to our Head of Policy and Advocacy and will be responsible for planning and delivering our public affairs activity. This includes:
- Political engagement: meeting MPs and Peers in parliament and building relationships with their teams with a view to identifying potential new supporters
- Policy and research: working closely with colleagues to share perspectives on which priorities it may be tactical to pursue and to understand what evidence is available to inform engagement.
- Networking: working with public affairs professionals in other organisations to deliver joint programmes of engagement work which leverage respective organisational strengths.
- Monitoring: You will have excellent political instincts and a strong interest in policy developments,
monitoring closely what is going on in Parliament and in Government,in order to identify opportune moments to maximise political attention and to galvanise support for policy change. - Communicating: building compelling narratives targeted at different political stakeholders about the impacts of the food system on our diets, our health and our planet, and the need for evidence-based solutions.
- Developing briefing materials and reports for policy audiences and formulate responses on behalf of the organisation to policy development processes and Parliamentary inquiries.
- Events: ensuring our messages and priorities are noticed and heard by policy-makers in a very crowded policy space, including by working closely with our events manager to deliver impactful parliamentary events.
You will bring a learning mindset to the role, assessing the impact of our policy engagement approaches in order to make continuous improvements.
A week in the job
Meeting with a Peer that is new to our work to brief them on evidence we have published and our current political priorities, completing a political stakeholder mapping exercise for a new campaign on sustainable diets to identify a shortlist of MPs to engage with, spending an afternoon in parliament to engage informally with passing MPs, pitching a new idea for a
parliamentary inquiry to parliamentary staff from the Health and Social Care Committee, drafting an MP briefing for an upcoming debate on the Government’ s obesity prevention priorities, reviewing next week’s parliamentary calendar to spot opportunities for engagement, attending a roundtable to share intelligence and discuss priorities for political party manifestos with other NGOs working on food issues, ringing round parliamentary offices to confirm attendance for
an upcoming parliamentary reception, meeting with an MP that is closely involved with The Food Foundation’s work to refine messaging for an upcoming campaign.
Your experience
You will have a strong knowledge of the UK political landscape and be comfortable and confident in engaging with stakeholders in Whitehall and in Parliament across the political spectrum. Ideally you would also have a knowledge of policy related to the food system, public health or the environmental crisis.
Your skills
- Proven ability to influence decision makers
- Strong knowledge and experience of the mechanics of the UK policy-making landscape
- Ability to work diplomatically and professionally with external stakeholders
- Significant experience working in a role with a major focus on external engagement in a policy/public affairs setting
- A confident networker who enjoys building connections and relationships with new people.
- Strong written communication skills, with the ability to explain complex and highly nuanced subject matter in plain English.
- Confidence in working as part of a team, with experience of working collaboratively with colleagues to share ideas, find solutions and help ensure the successful delivery of projects.
- Proactive and independent worker with strong organisational and project management skills and demonstrable experience of delivering on competing priorities within a timepressured environment.
- Close attention to detail and ability to accurately monitor policy developments, stakeholder views and engagement activity.
- You have a commitment to building equitable, diverse and inclusive policy.
- An existing network of relationships with MPs, Peers, advisors and policy officials.
Our vision is a sustainable food system which delivers health and wellbeing for all.



The client requests no contact from agencies or media sales.
The Organisation
A not-for-profit association with an annual income of approximately £3 million. Their work includes events, learning, networking, and research, delivered in collaboration with leading partners and academic institutions. Operating primarily from the UK with a growing presence internationally, all team members contribute to the successful delivery of their flagship Annual Conference & Exhibition.
The Job
You will be a key part of a small Finance team, reporting to the Chief Operating Officer, managing the Accounts Executive and working collaboratively within the wider team. The Head of Finance will be responsible for delivering accurate and timely financial data, and monthly reporting, budget monitoring and year-end accounts.
Key responsibilities include:
- Managing invoicing, payments, and reconciliations
- Preparing UK and Irish VAT returns
- Supporting the annual audit and year-end accounts
- Producing monthly budget reports and management accounts
- Monitoring cash flow and liaising with asset managers
- Deputising for the COO when required
- Contributing to system improvements
- Acting as Secretary to the Finance and Audit Committees
The Person
We're looking for a qualified accountant, ideally immediately available or on short notice.
You'll bring:
- Strong financial systems and Excel skills
- Excellent attention to detail and analytical thinking
- A methodical, organised approach and strong time management
- A collaborative mindset and high-level communication skills
- A proactive attitude to improving systems and processes
What's in it for You?
Salary: £70,000
Contract: Full-time, 9 months - 1 year (35 hours/week)
Location: Hybrid - 2 days/week in their City of London office, with Tuesday as a core office day
Employee Benefits Package:
- 12.5% bonus (pro rata)
- Annual Leave: 27 days (rising to 30 days with service)
- Pension: 7.5% employer contribution, with a minimum 5% employee contribution
- Life Assurance: 4x salary
- Income Protection: Up to 75% of salary after 6 months' incapacity
- Private Medical Insurance: Bupa
- Dental Cover: Bupa dental plan
- Wellness Programme: Discretionary benefits
What to Do Now
If you're interested in joining a purpose-driven organisation with a collaborative culture, please apply now.This role is being managed by Peter O'Sullivan at Hays Senior Finance.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job summary
The Head of Services and Support is a key role at Bowel Cancer UK, leading the delivery of our patient support services. We currently provide high-quality support, but we know we need to do even more - reach more people and have an even greater impact.
The Head of Services and Support will lead the development and delivery of our patient support services. This is a pivotal role with key areas of focus:
- Drive innovation in patient support.
- Expand our reach and accessibility to ensure no one faces bowel cancer alone.
- Build strong partnerships with stakeholders.
- Champion technology and digital solutions to enhance service delivery.
You’ll work closely with the Director (Senior Leadership Team), your colleagues on the Extended Leadership Team and your services team to set strategic direction and ensure our services are impactful, inclusive, and evidence based.
Applications will be reviewed and interviews conducted on a rolling basis.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
AFRIL is recruiting for an experienced, dynamic Senior Caseworker to join our growing Casework Team. The successful candidate will provide advice and casework to asylum seekers, refugees and migrants in South East London on matters relating to housing and homelessness, welfare benefits, NRPF support, community care and asylum support. The candidate has the exciting opportunity to lead on the delivery of AFRIL's Casework Drop-in for asylum seekers and recently granted refugees, supported by a Caseworker and Outreach Volunteers. The post holder, if not already Immigration Advice Authority (IAA) accredited, will also be supported to obtain IAA Level 2 accreditation, to embed some immigration legal advice into their broader caseload.
AFRIL’s Casework Service also uses casework trends and data to work with community members in order to engage in policy and systemic change. Utilising casework and community co-production, the service has created sector wide resources on asylum support, engaged in strategic litigation and successfully influenced local, pan-London and national policy outcomes. The successful candidate will have the opportunity to feed into AFRIL's broader policy work, and develop local partnerships.
This is an exciting and integral role within a supportive and dynamic team, with strong opportunity for career development within AFRIL.
Please submit your CV and a cover letter – no more than two sides of A4 – detailing your motivation for applying and how you meet the person specification for the role by 23:00 on Sunday 4th January 2026.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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ROLE SUMMARY
We’re looking for a creative and strategic marketing and communications professional to join The Diana Award. In this role, you’ll craft compelling stories and deliver high-quality content across multiple platforms including websites, case studies, video, newsletters, and social media to bring our mission to life and showcase the impact of our work.
Working collaboratively across the organisation, you will lead content planning and production that resonates with diverse audiences, including young people, educators, funders, and partners. You’ll shape our tone of voice, segment audiences effectively, and ensure messaging is inclusive, consistent, and engaging.
You will manage our social media presence and foster online community engagement, building relationships and driving awareness of our work. This hands-on role is perfect for someone who thrives in both strategic planning and creative execution.
Additionally, you’ll support key organisational events - such as award ceremonies, campaign activations, and fundraising initiatives - by creating engaging content and managing live communications.
Your work will help amplify youth voices, strengthen our community, and inspire positive change globally.
JOB DESCRIPTION
MAIN DUTIES
- Storytelling: Develop and deliver cross-channel content aligned with organisational goals, tailored to diverse audiences. Apply inclusive tone-of-voice and segmentation strategies to engage communities such as young people, educators, funders, and partners.
- Content Creation: Produce and commission content across formats - blogs, newsletters, social media, reports, video, and photography - ensuring outputs reflect brand tone, values, and accessibility standards.
- Social Media Management: Oversee social media channels (Instagram, Facebook, LinkedIn, X, TikTok), driving engagement, brand consistency, and responsiveness. Set measurable goals for growth and interaction.
- Community Engagement & Safeguarding: Manage online communities, respond to interactions, nurture positive conversations, and proactively address risks or reputational concerns.
- Planning: Maintain a centralised content calendar, collaborating with internal teams to ensure integrated messaging and timely delivery across all channels.
- Collaboration: Partner with programme and fundraising teams to gather stories and data for impactful content. Coordinate with external creatives (designers, videographers, agencies) to deliver high-quality multimedia assets.
- Event Support: Assist with planning and delivering communications for key events, including live social media coverage, content creation, and post-event storytelling.
- Brand Management: Champion brand integrity, supporting colleagues to apply tone-of-voice, accessibility, and visual identity guidelines across all content and communication materials.
- Reporting: Use analytics tools to monitor content performance, draw insights, and optimise future content and engagement strategies.
OTHER DUTIES
- Represent the Marketing and Communications Team at events (e.g. Campaign activations, Award Ceremonies, fundraising events) as required
- Reasonable occasional out of office hours work will be required and some travel within the UK
- Be an active contributor to the Marketing and Communications department, team meetings and away days
- Adhere to The Diana Award policies and procedures, maintaining good liaison across the organisation
- Undertake other duties from time to time, as requested by the line manager
SKILLS & EXPERIENCE
ESSENTIAL
- Proven experience creating and delivering content strategies across multiple formats and platforms, with expertise in audience segmentation and inclusive tone-of-voice.
- Expertise in social media best practices, with experience managing and growing channels, including content creation, scheduling, engagement, paid advertising and analytics
- Strong storytelling and adaptable copywriting skills for diverse audiences and platforms.
- Excellent organisational and project management skills, with ability to prioritise, meet deadlines, and maintain accuracy under pressure.
- Experience in content planning and calendar management, collaborating effectively with internal teams and external partners.
- Proficient in analytics tools, able to interpret data and provide actionable insights for optimisation.
- Skilled in community management and social listening, fostering engagement and mitigating reputational risks.
- Creative thinker with strong visual sensibility and confidence in briefing designers and multimedia specialists.
- Collaborative, proactive, and adaptable—able to work independently and thrive in a fast-paced environment.
DESIRABLE
- Experience supporting events through content creation, live social media, and stakeholder engagement.
- Experience collaborating with influencers, ambassadors, or partners to deliver impactful campaigns.
- Knowledge of youth engagement and sensitivity to youth voice.
PERSONAL QUALITIES
- Commitment to The Diana Award’s vision, values and mission
- Personal integrity and credibility
- A ‘can do’ attitude
- Commitment to continuous self-development
- Proactive, adaptable and solution focused.
- Strong communicator, and excellent at collaborating across teams and levels in the organisation
- Organised and detail-oriented
OUR ORGANISATION
- The Diana Award is committed to anti-racism, social justice and building and developing a workforce which reflects the diversity of the young people we support. We are proud to be an equal opportunities employer that values and respects the people who work for us. We seek to ensure all job applications are treated fairly, with respect and without bias.
- We positively encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity.
- Every staff member has their own personal training and development budget, ability to work flexibly around core hours, access to our employee assistance programme 24/7, wellbeing initiatives, opportunities to connect, collaborate and celebrate with colleagues both in person and online, and much more.
- We are committed to safeguarding and promoting the welfare of all. This is a responsibility that is shared by all members of staff. The successful candidate will be subject to an enhanced DBS or equivalent police check.
APPLICATION DETAILS
Application deadline: Tuesday 16 December at 10:00pm.
Interviews: 07 January 2026 & 08 January 2026 in person
Please reach out if you require any support with the application process or have questions about the role or the process.
Good luck with your application!
Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page
Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.
What you’ll do
As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them
- Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
- Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
- Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
- Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
- Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working
What you’ll bring
You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.
- Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
- You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
- Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
- You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
- Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned
This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.
Key details
Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £40,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely in week commencing 19 January 2026
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Animal Defenders International
London–Los Angeles–Bogota–South Africa. Animal Defenders International (ADI) is a UK non-profit; with reg. charity Animal Defenders International Foundation & Lord Dowding Fund for Humane Research; Animal Defenders International Inc.US (nonprofit), and Animal Defenders International South Africa, PBO (charity). ADI works for replacement of animals in research and testing; legal protection to end use of animals in entertainment; wildlife trade; farming; protection of our shared environment. When governments ban the use of all, or wild animals in entertainment, or wildlife pets, ADI provides support to remove and relocate the animals, emptying all circus cages in Bolivia, Peru, Colombia, Guatemala. The ADI Wildlife Sanctuary, South Africa, is home to over 30 rescued big cats from circuses, illegal pet trade, zoos.
Job Title: Director of Fundraising
Organisation: Animal Defenders International (ADI)
Location: London, Vauxhall SE11 (hybrid, remote and office)
Terms: Salary: £60-70,000/year, (commensurate with experience/qualifications). Permanent, full time. Benefits: Annual leave 20 days/year/national holidays/5 days office closure Christmas–New Year/Stakeholder pension.
Reports to: Senior directors (ADI President and Vice President)
About the Role and Objectives:
Developing and growing relations with supporters, donors, public, foundations, and corporate friends. Passionate and well organized, you will change the world for animals by ensuring every department’s work is fully funded – as well as the ADI Wildlife Sanctuary, South Africa, home to our rescued lions and tigers. Duties:
- Production of annual fundraising and marketing plan: growing supporter base, increasing engagement and retention; sustained giving; digital and postal direct response; increasing donor engagement and retention; planned giving; special events/calendar dates; major gifts; foundation grants; corporate support; legacies, trusts, estates; new income research. Targets for annual, quarterly, income.
- Manages fundraising calendar, mailings, events, targets, tracking.
- Grant Applications, foundations, corporate: Identify, plan, approach, draft grant applications/letters of inquiry and collateral for foundations, trusts, corporate partnerships and gifts, major donor gifts, and other potential sources of income (collaboration with senior directors).
- Regular liaison with high donors, foundations, estates, corporate donors, sponsors.
- Reporting: income tracking, recommendations for new approaches, supervise production of data for quarterly reports. Weekly liaison with senior directors.
Publications, Social, Websites, Online & Print
- Drafting copy, editing, production; collaborates with public relations/senior directors
- Oversees production of print and online publications – liaison with external graphic designers (collaboration with public relations director)
- Websites – contribute content. New website project with public relations director
- Advertising, marketing, ADI YouTube channel – develop fundraising, marketing opportunities.
- Social media posts – contribute copy, graphics
- E-News alerts to supporters (collaboration with public relations director)
- Contributes development section to Annual Report
- Contributes development article for Rescuer (quarterly)
- Other contributions to publications as needed
Management, oversight, reporting:
- Management of UK Supporter Engagement Team.
- Oversight of Raiser’s Edge NXT, Engaging Networks, interface with financial database and records; liaison with Chief Financial Officer.
- Monitor, manage, daily: data entry, gifts, acknowledgements, income tracking, donor communications; distribution of newsletters; calls to action; appeals. Reporting.
- Monitor, manage: reconciliations, data manipulation, data-integrity projects, audits, segmentation, quarterly and other reports.
- Oversee planning, mailings, responses, data management.
- Monthly and quarterly reports: income, mailings, gifts, trusts, estates, corporate, other.
Who should apply:
You have the necessary skills and experience, with at least 4 years’ experience in fundraising planning and management for charities, including:
- Educated to degree level in a related field (or equivalent experience) (required).
- A successful track record in direct response campaign fundraising and marketing.
- Excellent written English, you can demonstrate impactful and persuasive content for high donors, foundations, corporate support, supporters, social media, marketing and legacy promotion (required).
- You can plan and deliver programs for regular and planned giving, major gifts, estates, support from foundations, corporate support (required).
- Strong technical skills, data management, manipulation; MS Office suite, Excel/Google, other; competent with digital research (NB: ChatGPT not permitted for writing ADI product) (required).
- Strong Raiser’s Edge NXT and Engaging Networks skills (or similar); segmentation, creating lists and reports, data hygiene, audits (required).
- Some knowledge of social media tools, e.g. Canva, Photoshop, or other.
- Management of external vendors for direct response campaigns, production of merchandise catalogue and other sales, marketing, collateral.
- Ensures compliance with ADI’s language, policies, communications style guidelines, editing and publications authorization process (required).
- Skilled at organization and multitasking, you can successfully handle competing priorities and deadlines (required).
- Supporter Engagement culture: strong verbal and written communication skills, you can create a friendly, welcoming approach, for supporters with their donations and advocacy.
- Oversight and Management of staff and supporter relations (required):
o Create friendly, positive, service-oriented approach to help supporters donate and advocate for animals.
o Diligent processing/handling of donations, acknowledgements, correspondence, phone calls.
o Integrity and confidentiality in the handling of sensitive and confidential information
o Integrity of financial records with finance database; liaison with Chief Financial Officer.
- You are reliable, able to work both independently and collaboratively.
About Us:
ADI is Great Nonprofits Top-rated; Charity Navigator 4-star. Operating from London, Los Angeles, Bogota and South Africa. Exposes animal suffering and works for legal protection; replacement of animals used in research; ending the suffering of animals in entertainment; movies, advertising, circuses, sport. Wildlife trade, environment. Once animal circuses are banned ADI helps governments with implementation and relocation of the survivors to ADI Wildlife Sanctuary, South Africa: ADI has featured in CBS 60 Minutes, Animal Planet Discovery features and made award-winning documentary, Lion Ark (broadcast in over 40 countries).
ADI internal policy:
ADI is dedicated to ending the suffering of animals and works for their legal protection. We expect all employees and volunteers to share this commitment, and a plant-based lifestyle is preferred. ADI is also committed to equal opportunities and welcomes applications from all, regardless of background, age, ethnicity, religion, sexual orientation, physical ability or other.
The client requests no contact from agencies or media sales.
TPP are recruiting for an Assurance Officer on behalf of our client, a longstanding professional membership and awarding body.
Benefits
- Salary: £32,500-34,000 per annum, depending on experience
- Employment type: FTC to 31st May 2026
- Hours: Full time, 35 hours per week
- 9am-5pm Monday-Thursday with 45 minutes lunch
- 9am-4pm Friday with 1 hour lunch
- Working arrangements: Hybrid working (office in London)
- Other: Significant investment in employee CPD
About the Organisation
Our client, a respected professional body, plays a key role in maintaining quality standards within the training and certification sector. Working closely with training providers, this organisation is committed to upholding high standards of compliance and quality assurance to support the development of industry-recognised training programmes.
The Role
As an Assurance Officer, you’ll manage a portfolio of Approved Training Providers (ATPs), ensuring they meet the organisation’s stringent quality criteria. You’ll deliver exceptional customer service, address quality issues proactively, and support the ongoing quality assurance of the organisation’s certified training courses. Your role will also involve reviewing online exam videos to maintain the integrity of assessments.
Key Responsibilities
- Manage applications from organisations seeking ATP status or course certification.
- Build and maintain strong relationships with ATPs, responding to queries promptly.
- Plan and support quality assurance activities, including audits, course observations, and performance analysis.
- Review proctoring videos to identify potential malpractice and ensure compliance.
- Handle quality issues, including complaints, delegate feedback, and pass rate data.
- Prepare reports and data for audits and investigations.
- Manage invoicing and payment processes for ATPs and Technical Assessors.
- Contribute to process improvements, enhancing the ATP and learner experience.
Skills and Experience required
- Strong experience in quality assurance, ideally within an awarding organisation, regulatory environment, or professional body.
- Exceptional attention to detail and ability to critically assess information, identifying potential risks or irregularities.
- Strong customer service and account management skills with experience in building relationships with stakeholders.
- Proficiency in Microsoft Office and experience with CRM systems.
Interviews
- 2 stages
- 1st stage online
- 2nd stage in person (London)
To Apply
- Covering letter
- No more than 2 pages of A4
- Addressing the required skills and experience listed above
- CV
Deadline for Applications
- ASAP – applications will be reviewed on a rolling basis
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
These are innovative roles to develop social prescribing in the local NHS. Based in one of the six Primary Care Networks (PCN) you will work in different GP practices across that Network to deliver their specific priorities. You will join a team of ten Social Prescribing Link Workers working in Haringey PCNs and be part of a wider community-based Borough team which offers information, signposting and short-term support across the eight localities in Haringey.
Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical Social Prescribing Link Workers, who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.
Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.
At the centre of the social prescribing process is the Social Prescribing Link Worker, working with GP Practices in a Primary Care Network, who connects patients who are referred to a range of activities and services in the local area depending on their needs, interests and capacity for engagement. This is a complex role as the SPLW will need to have good interpersonal skills to engage with the patient and have a comprehensive knowledge of the services and activities available in the local area.
We translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes.
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.
The fixed term contract is for 6 months.
What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please full Job description on our website
About The Role
Whilst this is a home-based role, you will be required to live in and travel across London.
We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within London (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
Location: This is a homeworking role. You will be required to regularly travel across London to meet supporters on a weekly basis and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
Key Responsibilities:
- Demonstrable experience in relationship and community fundraising, or the ability to show transferable skills from a similar role.
- Strong understanding of budgeting, forecasting, and financial management.
- Proven experience in identifying, developing, and securing new business opportunities.
- Experience delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and insights to inform decisions and improve performance.
- Proven track record of achieving both financial and non-financial targets.
- Ability to work remotely and independently, with flexibility to travel across a wide geographic area
What you’ll focus on:
- Communicating with confidence, warmth, and clarity with a wide range of stakeholders.
- Using digital tools to manage projects, track progress, and share impact.
- Collaborating with colleagues across teams, balancing multiple priorities and deadlines with ease.
- Using evidence and feedback to shape effective decisions.
- Staying organised and detail-focused, ensuring every project runs smoothly and delivers great results.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Alzheimer’s Society is the UK’s leading dementia charity.



Customer Experience Director
Location: Remote
Salary: £94,671.46 per annum
Closing Date: 19 December 2025
We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!
We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.
We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.
You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.
Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.
Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.
We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.
The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters
If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!
Please note: Final stage interviews to be held on 17th December at our Reading office.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part time EMPLOYMENT AND JOB SKILLS COACH/TUTOR
£13.85 per hour (£25,207 per annum)
Immediate start
Fixed contract - until 31 March 26 (with possibility to extend)
About us
The Adanna Women’s Support Group provides training and skills to help women into employment and to help women excel in the jobs they are doing. Our training is in Business skills, administration, IT, childcare and employability.
We are looking for an employment coach who can support women who are economically inactive to improve their skills and find employment
The Role
This role will support a small caseload of women with a range of needs who are looking to move into work, enabling them to find the right opportunities and sustain the roles through improved skills training. The coach will also need to be skilled in working with employers to source jobs and support them to make their roles accessible. Growing and maintaining a strong employer base will be a central part of this role.
Minimum Criteria
· An understanding of the employment needs, and challenges faced by BAME women who are economically inactive or experience multiple barriers to employment.
· Experience of working with individuals on a one-to-one basis, developing personalised plans and goal setting
· Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
-Experience of designing and delivering entry level training e.g. digital skills, confidence building, English as a second language conversation sessions
Working hours
· The role is a part time fixed contract position with the possibility of extending pending receipt of funding. Working 21 hours per week, Monday, Thursday and Friday. Hours are flexible but ideally 9.30 to 4.30pm.
·
Next steps
· If this sounds like the perfect opportunity for you and you’d like to become our new Employment and Skills Coach then please send in your CV today
· Closing date: ongoing recruitment will close once a suitable candidate is found
· Interview date: ongoing
· An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
· Adanna Women’s Support Group strives to be equal opportunities employer and welcomes applications from all sections of the community.
· This role is open to women only under the Equality Act 2010
We're looking for a kind, empathetic and resilient Support worker to join our Learning disabilities Service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Support Worker you will be expected to undertake duties and work as part of the staff team to support customers with daily support to achieve personal goals by using person centred approach.
What you'll do:
* Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
* Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
* Ensure Look Ahead Health and Safety policies and local protocols are always adhered to, to ensure the safety of the customers, colleagues, visitors, contractors and premises including responding to maintenance, fire and health and safety issues.
* The ability to follow Infection Control guidelines and use initiatives to manage it. For example, following a thorough cleaning rota and completing all relevant checks such as living standards checks.
* Deliver all aspects of support to enable customers to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, delivering personal care (if required), including but not limited to prompting and or supporting with personal hygiene, meal preparation, medication management and personal finances support as required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Good values and interactive personality.
? Trustworthy, professional, able to work in partnership and willing to achieve outstanding outcomes.
? Capable of working as part of a group or team and able to use ow initiatives.
? Able and willing to listen to others and share own ideas and knowledge.
? Fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Essential:
? Has good values, professional and willing to learn to gain experience
? Demonstrable willingness and or experience of supporting adults with Learning Disabilities
Desirable:
? NVQ Level 3 in Health and Social Care or equivalent or willing to complete the qualification
? Other relevant professional memberships and/or specialist qualifications
? Local and or familiar with the borough
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for ful Job description

