Programme manager jobs in charing cross, greater london

Contract start date: Provisionally 1 November 2025

In this key role you will own and lead an innovative membership strategy to achieve ambitious population and income targets by accelerating member acquisition, delivering compelling member experiences, driving immediate engagement, creating long-term loyalty and running membership operations.

You will advocate for the importance of membership at Kew working with colleagues across the organisation. You will lead the membership response to our new brand framework and CRM programme to increase engagement and accelerate support of Kew as a charity whilst embedding our proposition of ‘creating a thriving planet, powered by plants and fungi.’

You will bring extensive experience of leading a significant membership or loyalty scheme. Experienced in turning audience understanding and data in actionable plans to achieve growth, you will be analytical, innovative, creative and commercially driven.

Strong project management skills with good negotiation and persuasion are essential as you work with others to deliver membership experiences.

Interviews are due to take place on 9 & 10 October.

This role is based at Kew with the option of regular home working, subject to operational requirements.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interviewing disabled applicants who meet the essential criteria for the post.

No agencies please.

Part time role for 21 hours/three days per week, for a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV.

METRO, in partnership with Turning Point, NAZ and London Friend, deliver a model of sexual health support throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster.

We are seeking a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV within the Support and Advice on Sexual Health (SASH) programme.  

The post holder will deliver high-quality person-centred service within a busy inner London environment. The clients are from diverse communities affected by sexual health and mental health issues. The role will support staff to work with people from diverse communities such as LGBTQ+ and the Global Majorities.

Turning Point is the lead partner for the contract, and a matrix staffing model is in place. The post-holder will work within the partnership and be line-managed by METRO SASH Counselling Services Manager, and work alongside staff from other agencies. The role will also be clinically supervised via an independent supervisor arranged through METRO.

The Talent Set are delighted to be working with a fantastic children’s hospice charity to recruit their Supporter Engagement Manager.

The charity offers a flexible working environment, with hybrid working and an expectation to work from their Barnet, North London based office 3 days per week.

The Supporter Engagement Manager is responsible for acquisition campaigns including regular giving, direct mail appeals, online fundraising, legacy’s; retention campaigns including ongoing stewardship to increase supporter engagement. You will grow relationships with supporters and work closely with wider fundraising team to devise and execute creative and effective stewardship journeys.

Key Responsibilities:

· Management of the supporter segmentation and journeys in order to increase levels of engagement and stewardship.

· Manage a continuous cycle of testing new channels and developing acquisition and retention individual giving products, based on audience insight and sector trends.

· Effective line management, professional support and personal development of the two Supporter Engagement Officers.

· Monitor budgets, targets and KPI’s used to evaluate the effectiveness of activity and making recommendations to enhance future performance.

· Develop and grow the regular giving club exponentially.

· Develop and implement rich supporter journeys that help build lifelong engaged relationships with supporters.

· Develop the charity’s legacy programme including effective marketing activities.

· Brief internal stakeholders on Individual Giving campaigns to ensure effective finance, data, supporter care and communications processes are followed. Identify opportunities to cross-sell Individual Giving campaigns across all existing audiences.

Person Specification:

· Demonstrable experience of successfully managing high performing individual giving income.

· Proven experience of developing and delivering effective stewardship journeys for multiple audiences.

· Proven experience developing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.

· Exceptional interpersonal skills and able to inspire a wide range of stakeholders.

· Experience of databases and audience segmentation and use of data analytics.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Are you a social media whizz with a passion for telling powerful stories? Keen to progress in your career in public relations and digital communications while making a real impact in the charity sector? Join Dravet Syndrome UK as a Marketing and Communications Manager (home based,16 hours/week) and bring your creativity and energy to a role where you’ll help shape our online presence, generate meaningful media coverage, and connect communities through engaging content.

Reporting to the Head of Marketing and Communications and working with the Marketing, Communications and Fundraising Manager in this varied position, you’ll drive DSUK’s social media activity, creating and scheduling posts across our social media channels. Alongside engaging online audiences, you’ll be instrumental in our proactive PR work—writing press releases, pitching stories to key media, responding to journalist enquiries, and helping develop compelling family case studies for campaigns. As part of a passionate and supportive team, you’ll collaborate to measure the impact of our communications and marketing work.

If you’re ready to grow your career in communications and want to make a difference for families affected by Dravet syndrome, we want to hear from you.

As part of DSUK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.

About Dravet Syndrome UK

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.

The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping over 550 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.

What you will bring

Essential

· Demonstrable experience in planning and delivering engaging and targeted social media content to build community, raise awareness and drive engagement.

· Hands-on experience managing websites (using WordPress), delivering e-marketing campaigns (e.g. Mailchimp or similar), and applying SEO principles and other techniques to optimise digital communications and online visibility.

· Demonstrable experience in media relations, including writing press releases, working with case studies and successfully pitching and responding to a range of media (online, press, radio, broadcast)

· Demonstrable experience of working in charity, patient advocacy or healthcare sectors

· Ability to deal with people at all levels with empathy, tact and credibility

· Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences

· Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media and our website

· Act as a brand guardian, ensuring external designers and agencies understand and apply our brand, visual identity, and corporate communications guidelines effectively

· Strong organisational and project management skills, with the ability to prioritise

· Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

· Membership of a professional body such as Chartered Institute of Public Relations and/or a commitment to continuous professional development

 Why join Dravet Syndrome UK?

Join our dynamic and growing charity, where you'll thrive in an exciting and engaging environment. We are proud to be a family-oriented charity experiencing growth and fuelled by an ambitious plan for expansion. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our impact on people's lives. Join us today and contribute to making a lasting difference in the lives of those we support.

The closing date for applications is Wednesday, 24 September 2025, with shortlisting interviews taking place in early October with job to commence November 2025.

Our commitment to diversity

As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, sex, religion or belief, sexual orientation, gender reassignment, marriage & civil partnership, and pregnancy and maternity.

London Support Programme - Prison Caseworker

Location: This programme is currently delivered at HMP Downview and HMP High Down. Future delivery is anticipated at HMP Standford Hill, HMP Ford, and/or HMP Coldingley. Administrative tasks may be carried out remotely from home, or from our London office, near Vauxhall.

Contract: 12 months, with the possibility of a permanent position thereafter, subject to funding availability

Hours: Part time, 28 hours over 4 days

Salary: £32,000 FTE (pro-rated)

Reporting to: Head of Service Delivery

• Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

• Our vision: A future where everyone can achieve their potential within and beyond prison.

• Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

• Our values: Knowledge & evidence, Listening & learning, Performance & impact, Partnership & connection, Challenge & innovation, Person centred & fair

Role summary

The London Support Programme (LSP) is a pilot service delivered by the Hardman Trust, providing pre- and post-release support to people on long sentences who are returning to London. This first year of delivery has enabled us to begin offering support, and we are now refining the programme for its next stage.

We are recruiting two part-time, Prison Caseworkers to deliver frontline support, ensuring that people serving long sentences continue to receive consistent, personalised help in preparing for release and rebuilding their lives.

As a Prison Caseworker, you will provide one-to-one, person-centred support focused on wellbeing, confidence-building, and preparation for life after release.
You will support people to set meaningful goals, connect with services, and problem-solve challenges along the way.

The role involves building trusting relationships, promoting the programme across the prison, keeping accurate records, and contributing to the continued development of this pilot into a sustainable, long-term service.

You will be managed and supported by the Head of Service Delivery.

Core responsibilities

• One-to-one support delivery – Provide tailored support to people in prison signed up to the LSP, including initial support planning, goal-setting, problem-solving and referrals to both internal (e.g. Grants, Research Volunteers, Penfriends) and external services.

• Remote support – Provide light-touch support to LSP participants released from prison, during their initial weeks of resettlement, using telephone/video calls, and email to check in, offer guidance, and help address early challenges.

• Service promotion – Actively promote the LSP within pilot and potential partner prisons to increase sign-ups and engagement.

• Administration – Keep accurate, timely records of support activities and outcomes using Salesforce and NOMIS systems.

• Service development – Support the Head of Service Delivery by contributing learning and feedback from frontline delivery, to inform the ongoing refinement of the programme model and resources.

• Collaboration & team contribution - Work closely with colleagues to promote products and services, gather and analyse user feedback, and ensure continuous improvement. Contribute to organisational reporting, monitoring, and evaluation.

• General - Participate in regular one-to-ones, contributing to the identification of objectives and professional development goals. Work in line with the Hardman Trust’s values, actively contributing to a culture of learning, reflection, team work and development, ensuring quality in your work. Undertake other duties and responsibilities commensurate with the role, as may be reasonably required by the Hardman Trust.

Person specification
Essential:

• Commitment to the values, vision, and mission of the Hardman Trust.

• Experience of working within prisons.

• Ability to build rapport and trusting relationships with a diverse range of people

• Experience using case management systems, such as NOMIS and Salesforce.

• Experience responding to safeguarding concerns and lone working within prisons and in the community (e.g. ACCT documents, Mercury Intelligence Reporting, organisational safeguarding procedures).

• Excellent organisational skills – The ability to work independently, prioritise tasks, and manage time effectively within a part-time lone-working role.

• A motivated problem-solver with a common-sense, can-do attitude who relishes working with a diverse range of people

• The right to work in the UK.

Desirable:

• Experience of working with people on long sentences

• Prison vetted and holds current security clearance

• Understanding of the challenges faced by people on release from prison

• Knowledge of London-based support services relevant to resettlement.

What we offer

• Monthly wellbeing supervision

• Travel expenses paid

• Opportunities to collaborate with colleagues at team away days

• 28 days of annual leave, and bank holidays (pro-rata)

• Birthday day off in addition to annual leave

• Eye test cost reimbursed up to £25

• Learning and development annual training budget £500

• Standard pension contribution

• A supportive, values-driven culture where your contribution makes a difference.

This JD will be subject to periodic review in consultation with the job holder.

Please apply via Charity Job
 

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for an Assistant Retail Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.

The Benefits

• Salary of up to £37,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join our inspiring organisation.

You’ll have the chance to combine career growth with a one-of-a-kind working environment. From Hyde Park to Richmond Park, no two days will ever feel the same; you’ll hone your leadership skills in settings as unique and vibrant as the people who visit them.

So, if you want to develop your career while working in some of the capital’s most beautiful and historic locations, apply today!

The Role

As our Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our flagship shop, pop-ups, and e-commerce channel.

In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.

You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.

Additionally, you will:

• Oversee daily shop operations, including opening/closing, tills, and security
• Manage stock control, deliveries, and e-commerce fulfilment
• Support the recruitment, training, and career development of retail staff
• Co-ordinate rotas and ensure effective deployment of staff across trading channels
• Ensure compliance with health and safety, HR, and company procedures

Please note, this role will involve lifting and manoeuvring stock.

About You

To be considered as our Assistant Retail Manager, you will need:

• Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
• Experience in a customer-focused role
• The ability to train, develop, lead, and inspire a team
• A high level of visual merchandising skills

Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.

Harris Hill are delighted to be working with an independent school to recruit for the Development and Engagement Manager to join a dedicated Development Office with a clear philanthropic mission.

You will be responsible for implementing a dynamic engagement strategy that connects alumni, parents, and supporters to the life and vision of the school. You will be instrumental in shaping and delivering fundraising initiatives, managing a calendar of high profile events, and producing compelling communications to further the school’s ambitious development goals.

As a Development and Engagement Manager you will:

• Support and execute a long term, sustainable fundraising strategy
• Cultivate relationships with donors and prospects, from annual givers to major gift supporters
• Project manage appeals across multiple channels
• Ensure effective donor stewardship and record keeping
• Lead alumni relations and develop meaningful engagement initiatives
• Manage alumni data, communications, and mentoring programmes
• Grow a thriving alumni network and act as the first point of contact for former pupils
• Deliver an annual calendar of engaging events for alumni and supporters
• Promote events creatively across digital and print platforms
• Track event impact and maximise ROI
• Produce high quality publications, newsletters, and digital content
• Manage online engagement platforms and social media channels

To be successful, you must have experience:

• Proven experience in fundraising
• Excellent communication, research and project management skills
• Confidence with CRM databases (e.g. ToucanTech), social media, and digital tools
• A proactive, collaborative, and detail oriented mindset
• A strong understanding of stakeholder engagement and event delivery

Salary: £40,000- £45,000 per annum

Contract type:  permanent Full-time or part-time, or term time. 

Location-  St Albans, Hertfordshire, office based 

Closing date: On rolling basis

Recruitment process: Cv and Supporting Statement to

Benefits:

• Generous pension scheme, with employer contributions up to 10%
• Life assurance (4x annual salary)
• Free lunches, onsite parking, and use of gym/swimming pool
• Ongoing professional development and access to a wellbeing & benefits platform

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?

Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September 2025 60 people will deliver 40 different sessions to an audience of 135 people.

Overview of the role

This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.

Job description

To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance.

Outreach and Operations Support Manager, New Organising Conference

3/4 days/week circa £33,000 f/t/e/

Background

Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here.

Overview of the role

This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week’s holiday during July and August.

Summary job description

To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance.

The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion.

Key tasks

• Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking

• Responsibility for ensuring the website evolves in line with the needs of the Conference

• Maintaining and operating a database of participants, past and present

• Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference

• Supporting the Board led process to select sessions and plan the programme

• Attending the conference and trouble shooting as necessary

• Operating a simple finance system

• Support as needed for initiatives arising from the NOC

• Any other support tasks that may be required

Person specification

Essential

• At least three years experience in a similar role

• Contacts in and understanding of the trade union movement, UK or international

• Proven track record of using outreach on social media to achieve results

• Experience of working independently

• Close attention to detail in data handling

• Persuasive and constructive manner in dealing with other people

• Familiarity with website editors e.g Squarespace

• Experience of basic financial management

Desirable

• Experience of using the Action Network system

• Experience of event management

• Ability to accommodate peaks and troughs in workflow

• Experience of using graphic design software e.g. Canva, Adobe

• Experience of website design

• Experience of managing projects or operations with multiple stakeholders

Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December.

We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics. 

Key dates

• The closing date for applications is midnight on October 4th

• Online interviews will be on October 10th with notification on October 8th.

• In person interviews will be held in London on October 14th with notification on October 11th.

About Theirworld

Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation.

If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us!

We believe in unlocking big change from a supportive and inclusive environment. This is why we now have an innovative four-day-working-week which sees all employees working Monday to Thursday with the office closed on most Fridays.

This is in addition to hybrid working with most staff taking at least one day a week based in the office.

Other benefits include:

• Regular in-house training

• Travel

• Central London location: 5 mins from Liverpool St Station and Shoreditch High Street

• Highly competitive salaries, plus more

• Pension scheme

• Cycle to work scheme

• Home office expense allowance

• Life Insurance

• Season ticket loan scheme

The Role

We are seeking a dynamic and technically astute Project Manager to join our Projects team. This role will oversee projects that use artificial intelligence and emerging technologies to improve education access, equity, and outcomes across the three pillars of Theirworld’s work: Best Start in Life, A Safe Place to Learn, and Skills for the Future.

The successful candidate will support the development and delivery of innovative pilots, including projects that explore how AI and technology can equip children and youth with the competencies, digital fluency, and adaptive skills needed to thrive in a rapidly changing world. You will manage local partnerships, steer experimentation, and ensure robust learning cycles that contribute to Theirworld’s pilot-to-scale strategy.

This role is ideal for someone who seeks greater depth of knowledge, impact-driven, and excited to shape how emerging technologies can accelerate educational equity in low-resource settings.

This role is for maternity cover but with the possibility of extension.

Main Responsibilities

Project Management

• Manage a diverse portfolio of education projects across Theirworld’s three pillars – Best Start in Life, A Safe Place to Learn, and Skills for the Future, with an emphasis on those leveraging AI and emerging technologies.

• Oversee programme planning, budgeting, delivery, reporting and learning for projects, ensuring milestones are met, partners are supported, and learnings are captured.

• Lead on the implementation of projects that apply digital or AI driven solutions to improve learning outcomes, particularly within the Skills for the Future pillar.

• Ensure all projects are inclusive and aligned with Theirworld’s cross-cutting vital areas: gender, inclusion, climate, health & nutrition, and peace & security.

AI for Future Skills

• Identify and manage projects that apply AI tools to build transferable, digital, and job-relevant skills for youth.

• Explore and test the potential of AI to personalise learning, support educators, and close skills gaps in marginalised communities.

• Ensure ethical, context sensitive, and inclusive use of AI in education projects, especially for girls, children with disabilities, and crisis-affected learners.

Partner Management and Grant Oversight

• Lead relationships with local delivery partners, edtech companies, and civil society organisations to co-deliver impactful projects.

• Draft and manage contracts and reporting templates; support partners with MEL frameworks aligned with pilot-to-scale goals.

• Conduct partner check-ins, manage grants, track spending, and ensure timely reporting and adaptive learning.

Learning and Contribution to Strategy

• Document and disseminate learnings and emerging insights on AI in education.

• Contribute to Theirworld’s knowledge assets and participate in knowledge sharing platforms and global convenings.

• Support scale strategies by contributing to replication toolkits and packages based on pilot results.

Cross-Team Collaboration

• Collaborate closely with colleagues across Theirworld, including development, campaigns, advocacy, communications, and research teams, to ensure alignment, maximise impact, and foster shared learning.

• Actively contribute to cross-organisational initiatives, helping integrate projects into wider strategic objectives.

• Engage with our Development and Fundraising team to identify and support the cultivation of potential funders and supporters for the project pipeline 

• Provide additional support to the Director of Programmes and other team members as required to ensure the smooth delivery of projects and organisational priorities.

Experience, Skills and Character

• 5 - 7 years of experience in education, edtech, or AI-for-development projects.

• Proven project management experience delivering initiatives in partnership with local organisations, NGOs, or tech providers.

• Strong understanding of education systems, future skills development, and how technology (especially AI) can support them.

• Confident managing project budgets, reporting cycles, and monitoring frameworks.

• Deep commitment to equity, inclusion, and ethical innovation in education.

• Excellent communication, collaboration, and problem-solving skills.

• Ability to thrive in a fast-paced, agile, and mission-driven environment.

Background to Role

Age UK Croydon is passionate about achieving our mission to reach, involve, support and connect people so they can age well in Croydon. The Healthier Lifestyle Service at Age UK Croydon offers a range of inclusive and accessible activities and events across the borough of Croydon combining, exercise, health checks, health talks and social engagement in a variety of local settings. 

About the Role

We are looking for an experienced and enthusiastic Service Manager to lead our Healthier Lifestyle team which includes a team of 3 part time Project Officers,  2 x Dementia Project officer 1 x Dementia Carers Group Support Adviser and a great team of volunteers.

Addressing health inequalities and fulfilling our mission means that the Healthier Lifestyles service has opportunity to grow and expand.  We want to reach younger older people to encourage “Act Now Age Well” . An important element of this role will be looking for opportunities to develop existing services and introduce a new services including some paid services.  The Healthier Lifestyles Manager is a member of the Integrated Leadership team to support our One Organisation One team ethos for integrated working and holistic support for the older residents of Croydon.

Some duties will include (but are not limited to) –

1. Monitor and manage workload, organise schedules, ensuring that work is purposeful, targets are clear and support staff to reach their potential and feel valued.
2. Support staff with regular supervision using the Age UK Croydon Empowerment Striving for Excellence, Innovation process
3. Recruit and manage staff in line with Age UK Croydon's policies and guarantee that efficient and effective procedures are in place.
4. Oversee recruitment and support for volunteers across the service.
5. Carry out regular supervision and appraisals and provide encouragement and support for staff including encouraging skills development and progression
6. This list is not exhaustive.

Closing date for applications: 12pm, 18th September 2025

Interview Dates: 24th September 2025

This post is subject to a Disclosure and Barring Service check

CV’s will not be accepted

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The purpose of the role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key accountabilities

Strategy and planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.

Budget management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, analysis and data management

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities

Leadership and management

• Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person specification

Experience:

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels

Language Skills: English (fluent). No other languages necessary.

ROLE DESCRIPTION  

As Finance and Operations officer, you will report to the Operations and Systems Manager and will be a key member of the Operations team. This role is vital to the support of the wider organisation, being the go-to person for financial, HR and IT enquiries. 

In this role at Get Further, you’ll have the opportunity to build on your operational experience within a dynamic and mission-driven charity. No two days are the same, you'll play a key role in supporting day-to-day operations while contributing to a range of projects that help drive our work forward. This is also a chance to shape your own development, gaining valuable insight and skills as you grow within the role. 

Finance Administration 

• Manage day-to-day bookkeeping using Xero, including importing and coding invoices for approval, raising sales invoices, and supporting bank reconciliation. 
• Prepare and issue contracts and invoices for colleges, freelancers, and central team members. 
• Manage credit control by coordinating weekly payment runs and liaising with debtors to ensure timely payment. 
• Prepare monthly payroll submissions, including reconciling tutor hours, holiday pay and training. 
• Support the preparation of monthly management accounts and financial reports for internal budget holders. 
• Assist with compiling financial information for the Fundraising Team as required. 

HR and Policy Administration 

• Help maintain our policy library, ensuring all charity policies remain compliant and up to date. 
• Keep the Employee Handbook current, reflecting the latest internal policies and procedures. 
• Assist the Operations & Systems Manager in planning and delivering our termly Team Days. 
• Coordinate staff benefits, including the Employee Assistance Programme (EAP), staff training, pensions, Access to Work applications, and workstation assessments. 
• Working with Hiring managers for the central recruitment process to advertise roles, coordinating interviews and communications with applicants. 
• Onboard new starters, conducting all pre-employment checks, organising computers and equipment, arranging access to systems etc. 
• Managing reference requests for past tutors. 

IT and Equipment management 

• Support the Operations & Systems Manager in maintaining oversight of IT hardware, phones, and other equipment – including managing logistics and phasing out older kit. 
• Act as the first point of contact for the team on IT matters, liaising with our external IT provider and tracking outstanding tasks and support hours used. 

Office tasks  

• Liaise with the Charity we share offices with regarding office facilities and help maintain office supplies and equipment levels. 
• Manage keyholder records, ensuring an accurate log of staff with key and fob access to the office. 

General Administration 

• Monitor and respond to shared mailboxes, ensuring timely and appropriate handling of enquiries or redirecting them as needed. 
• Provide additional programme support where required – including booking conferences and ordering printed materials or resources. 
• Respond to internal queries and offer cross-team support on financial, HR, and IT matters.

For the full breakdown of responsibilities and personal specification, please see the recruitment pack.

You will bring your energy and skill to creating compelling content when writing news stories and social media, unleash your creativity in designing digital media and website content, and show your organizational skills in supporting events. You must be bilingual Spanish and English speaker to apply for this role.

This is an important role in a small communications team where you will help raise our international organisation’ s global profile across Asia, Africa, and Latin America. 

This fully remote contracting role is perfect for someone with some communications experience and a keen interest in supporting countries across the world to build better public infrastructure through open governance principles (accountability, transparency, participation, multi stakeholder working).

As the only Spanish speaking member of the communications team, you will lead on social media and news stories across Latin America and therefore fluent Spanish and English (both written and spoken) are essential, in addition knowledge of the Latin America region would be useful.

This is a fully remote consultancy role. You will not be paid on an hourly/daily basis but instead paid a fixed amount (as set out above) each month for completing agreed deliverables with your line manager. As a rough guide, we expect this will take around 18-20 hours a week. We are open to you working the hours in a way that works for your life-work balance and delivers our business needs, subject to being available for key meetings/deliverables during the week and in agreement with your line manager. Whilst this role is initially for 6 months, there is potential for this to extend or develop into a longer-term role. 

Key responsibilities: 

Drafting content (60%):

• researching and drafting news articles in English;
• creating ideas for, and drafting of, social media in both English and Spanish;
• creating digital media in both English and Spanish for social media accounts and website,
• using Canva and other software; 
• drafting newsletters in both English and Spanish.

Regular communications admin tasks (40%):

• uploading and updating website content;
• supporting to organise and promote events, including preparing content and communications for internal and external events in both English and Spanish;
• supporting the website project manager with ad-hoc tasks in the development of a new website;
• supporting with tracking website and social media analytics and using them to inform future content generation;
• other communications-related activities as required to deliver the CoST Advocacy & Communications strategy. 

Essential experience and attributes:

• Both Spanish and English fluency in speaking and writing (this will be tested at interview)
• Experience with delivering written and visual communications in a variety of mediums.
• Excellent written and verbal communication skills, with a strong attention to detail.
• Experience with social, digital and communication platforms e.g Canva, scheduling platforms, mailchimp, wordpress, google analytics.
• An interest in international development, infrastructure, open governance, anti-corruption, and the not-for-profit sector.
• Creative and enthusiastic about a career in communications.
• Ability to prioritise, plan and organise work and work independently.
• We are a kind and inclusive place to work, and we hope to recruit individuals who share the same values as we do.

Desirable experience and attributes:

• Voluntary or paid experience in the not-for-profit sector, particularly areas relevant to CoST’ s work.
• Experience, knowledge and interest in Latin America and the Caribbean (LATAM) region and regional issues.
• Completed a degree or further education qualification

To apply visit our job pack.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Abuse Housing Manager 

Salary: £33,000 - £39,000

Location: Hammersmith (some travel to other service locations - Finsbury Park and Stratford)

Contract: Permanent

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing date: 27th September but interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Cycle to Work Scheme
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.