Programme manager jobs in finsbury park, greater london
This is an opportunity to join Refuge as a Young People’s Advocate. Suitable candidates must be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success. A Safe Lives qualification is desirable.
You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 2 July 2025
Interview Date: 10 and 11 July 2025
The client requests no contact from agencies or media sales.
Job title if successfully recruited into the role will be Head of Creative and Production
Are you a creative leader with a passion for social justice, a talent for storytelling, and a track record of inspiring brilliant ideas? Join Shelter as our Head of Creative and Production and lead our award-winning in-house team in delivering powerful, purpose-driven work that fuels the fight against the housing emergency.
In this exciting and varied role, you’ll oversee creative output across a wide range of channels – from print and film to digital and experiential events – helping to shape the campaigns, content and communications that drive change. Working closely with colleagues across the organisation, you’ll champion creativity, nurture talent, and lead the Creative Team in campaigns to achieve Shelter’s mission.
About the role
Shelter is seeking a Head of Creative and Production to lead our award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) and build on its impressive track record of fighting homelessness and the housing emergency through sector-leading creative content.
In this varied, fast-paced and stimulating role, you will collaborate closely with your Planning Lead, Copy Lead and two Creative Leads to inspire and support Shelter’s talented writers, designers, videographers, photographers and other creatives to respond to briefs, develop concepts, and deliver highly creative and impactful outputs across a range of media (including print, tv, social, web and experiential events).
Role specifics
We’re looking for a creative leader to help drive fresh thinking and brilliant ideas across all our work. You’ll play a key role in supporting the team to develop and deliver innovative, impactful concepts that really make a difference. Working closely with the marketing team, you’ll help shape strong, clear propositions that lead to the best possible creative solutions. You’ll also build collaborative relationships across the organisation – from income generation and communications to campaigns, services and retail – making sure their creative needs are met and spotting new opportunities for the team to add value.
As well as mentoring and inspiring a talented team of designers, writers and content creators, you’ll help plan and prioritise projects, keeping things running smoothly and efficiently. You’ll work with a trusted network of external creatives to bring ideas to life to a high standard, on time and within budget. A natural champion of great creative work, you’ll foster a supportive, can-do culture, oversee asset management, and make sure the team’s work is visible, accessible and celebrated. You’ll also take the lead on managing the team’s budget and helping shape the future of the Creative Team at Shelter.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter’s multi award-winning in-house creative team (In-House Agency of the Year, 2025 Drum Awards) has an impressive track record of fighting homelessness and the housing emergency through sector-leading creative content. In leading this team, this role will collaborate closely with our Planning Lead, Copy Lead and two Creative Leads to inspire and support a talented cross-organisational team of writers, designers, videographers, photographers and other creatives.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Make a real difference in the lives of asylum seekers!
Join New Citizens’ Gateway as an Outreach Support Officer and help deliver vital frontline support to people living in London hotels. You’ll be part of a passionate team working to reduce isolation, improve wellbeing, and empower individuals on their journey toward integration and independence.
We offer a supportive working environment with excellent benefits including:
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6% employer pension contribution
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34 days annual leave (including bank holidays)
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Ongoing training and professional development opportunities
New Citizens’ Gateway (NCG) is an independent, registered charity working in partnership with individuals and agencies to improve the quality of life for refugees and asylum seekers. Our aim is to reduce health inequalities, combat social exclusion and poverty, and support integration and independence.
We are looking to appoint a highly motivated and experienced Outreach Support Officer to join our small, friendly, and dedicated team. This role will focus on delivering high-quality, person-centred support to asylum seekers, particularly those currently accommodated in hotels across London.
This is a key position within NCG and will play a vital role in supporting our advice team to deliver an efficient, effective, and holistic support service tailored to the complex needs of asylum seekers and refugees.
The ideal candidate will have:
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Direct experience of supporting asylum seekers and refugees
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Strong knowledge of the asylum support system and the challenges faced by individuals in the asylum process
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An understanding of available resources and services that support asylum seekers and how to access them
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Excellent communication, negotiation, and interpersonal skills
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The ability to work both independently and as part of a team in a fast-paced environment
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A flexible and proactive approach with the capacity to manage a varied workload
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Fluency in a community language is an advantage
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life

The client requests no contact from agencies or media sales.