Programme manager jobs in uxbridge, greater london

The role of Health and Safety Advisor will be to review, monitor and advise on Health and Safety (H&S) processes, policies, risk assessments and safe working practices across the charity.

The successful candidate will report to the charity’s Risk Manager, but be expected to work closely with other teams, in particular the Estates and Facilities, and Operations teams.

Overall objectives:
• To be the subject matter expert for staff, volunteers, visitors and contractors dealing with health and safety issues across all three sites.
• Write high quality practical guidance and policies for H&S at Battersea.
• Embed H&S policies and processes across Battersea.
• Help train and educate managers and team leaders in their H&S responsibilities.
• Develop and sign-off H&S risk assessments where appropriate.
• Work closely with the H&S Officer in the Estates and Facilities Team.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 13th July 2025
Interview date(s): W/c 21st and 28th July 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Role Summary

We are looking for a passionate and effective Autistic Lived Experience Trainer to support us to deliver an exciting new programme of work. We have been commissioned by an NHS organisation to deliver and support the roll out of autism-informed care training to all staff working in their mental health inpatient settings. This programme of work will run for 9 months, and will include the delivery of various half day and full day autism-informed training sessions both in-person and online. We will also be working closely with Experts by Experience to become skilled and confident in delivery of this training to support the organisational sustainability of this knowledge. The programme of work will also embed an evaluation of the training to demonstrate learning and impact.

The Autistic Lived Experience Trainer will be working closely alongside our Lived Experience Lead to deliver all aspects of the programme, with support from our wider staff team.

Role Description

• Co-facilitate training sessions both online and in-person to staff from various professions and in various roles across mental health in-patient settings.
• Deliver pre-prepared content and facilitate reflective conversations.
• Monitor feedback and adjust content and delivery as necessary.
• Collect and analyse feedback data, both qualitative and quantitative.
• Support Experts by Experience to become confident with delivery of content.
• Ensure training content remains relevant and includes the latest research, alongside lived experience insight.
• Use own lived experience insight to supplement content and support reflection and catalyse change.
• Liaise with NHS colleagues to support training session logistics
• To represent Neurodiverse Connection nationally, regionally and locally as appropriate and to promote the work that we do.
• To work alongside the Neurodiverse Connection staff and associate team to ensure delivery of high-quality work.
• Frequent travel within Norfolk and Suffolk to deliver in person training.
• Some national travel may also be required to support training and delivery on other projects.

​Recruitment details

Recruitment Timeline

1. Deadline for applications: Monday 7th July, 9am
2. Applicants notified if shortlisted no later than: Friday 11th July, 5pm
3. Dates of interviews: Friday 18th and Monday 21st July
4. Interviewees notified if they have been appointed no later than: Monday 28th July, 5pm

Proposed start date for successful applicant: Start of September

How to apply

The application process is two stages.

Stage 1: download and complete application form.

• You will be asked to confirm you met some of the essential criteria.
• You will be asked to enter your contact details and details of previous work.
• You will then be asked to answer 4 questions.
• Email the completed form to our recruitment email address.
• You will also be asked to complete an equity and diversity form. This is optional.

Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.

As part of the interview, you will be asked to deliver a 15-minute virtual training session. We will share the training topic when we invite you to attend the interview.

About Neurodiverse Connection

Neurodiverse Connection is a neurodivergent led Community interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication.
• Support neurodivergent people to have equal opportunities in life.
• Support neurodivergent people to have equal opportunities and outcomes in health.
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.

How we work

Neurodiverse Connection is a new Community Interest Company. We are working to be a neurodiversity affirming and supportive organisation. We want to support you as an important team member to work on projects that you love, that align with your interests and skills and enable you to have a balanced and rewarding work and personal life. We welcome you working with us and providing gentle challenge if we don’t get this right, so we can learn together. We want to see neurodivergent people treated better, and that starts with us. We hope you’ll work with us to champion this approach for other people, too.

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Enable you to shape your role to your strengths and interests.
• Offer flexibility in delivery hours, within agreed parameters.
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
• Support to develop in your role through access to training, shadowing and mentoring.
• Access to supervision and a reflective space to support you in a lived experience role.
• Involve you in shaping and directing the organisation.
• Listen when we don’t get it right, and welcome constructive feedback.
• Involve team members in development opportunities and spending the social value we’ve accumulated together.
• 35 hour working week (pro rata).
• 4% work place pension contribution.
• 26 days annual leave plus bank holidays (pro rata).
• Access to a wellbeing fund.

Application deadline: Monday 7th July, 9am

We are looking to recruit a facilities and office coordinator to provide a high-quality service for the Centre. This is an exciting role in our facilities team that will support the smooth running of the building, including maintaining kitchen supplies, issuing building access passes, supporting with the administration of the planned maintenance cycle and with building maintenance requests.

With your warm, friendly, professional manner, you will provide exemplary office management, from accepting regular deliveries and post for our hostel residents and services, to ensuring we have all the right supplies in the right place.  You’ll be a strong help to the Facilities Manager, providing top-notch administrative support to maintain our requirements under health and safety, and hands-on help when needed around the building.

Bringing your experience of office management and willingness and enthusiasm to support with maintenance tasks, you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.

Please refer to the job description for further information. 

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check; a basic DBS applies for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Salary exchange option

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

Closing date Sunday 13 July.  Interviews likely: Friday 18 July, Monday 21 July

Role Overview 

The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.

Key Responsibilities 

• Managing end-to-end recruitment processes across multi-disciplinary teams; including recruitment, onboarding, DBS checking, training and development, absence, performance management and leavers.
• Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
• Working closely with SCT’s outsourced HR support.
• Providing SCT managers with guidance on volunteer recruitment and any management issues.
• Implementing, maintaining and reviewing an annual training plan for all employees.
• Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
• Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
• Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
• Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
• Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
• Undertaking other reasonable duties that may be required from time to time.

Person Specification 

• CIPD qualified to level 5 or significant HR Management experience will also be considered

• 3+ years demonstrable generalist HR Management experience or similar role types

• Demonstrable experience of working across multiple sites

• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences

• Experience of presenting material and report writing to a range of audiences

Essential Skills and Experience

• Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
• Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
• Understanding of volunteer management, including recruitment, onboarding, training, and administration.
• Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
• Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
• Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
• Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
• Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• Help coordinate internal communications and staff events.

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

Join The Not Forgotten – Office Administrator Role
The Not Forgotten transforms the lives of injured, ill and isolated veterans and serving personnel and their families by bringing people together, restoring confidence, and fostering camaraderie and support.

Our values of empathy, excellence, comradeship and teamwork run through everything we do. We provide a caring and genuinely personal service, our small team getting to know our beneficiaries personally, developing real relationships and listening to their needs and worries and sharing the ups and downs of their lives. We work with every individual to help them with their own route to recovery and know that many need to attend multiple events on that journey.

We collaborate closely with other military charities and organisations, aiming to be the trusted partner of choice in providing entertainment and recreation opportunities for veterans and injured serving personnel. We strive to be at the forefront of the military charity sector remaining current and relevant whilst retaining the character that makes us special.

We’re not just looking for admin experience—we’re looking for someone who cares. For 105 years, The Not Forgotten has been supporting veterans and service personnel suffering from injury and illness by providing social, respite and challenge opportunities and a unique series of prestige Royal events. Join The Not Forgotten as our Office Administrator. 

Key Details

Position: Office Administrator

Responsible to: Head of Business Operations and Finance

Location: An office in Victory, London.

Hours: Flexible working – 35 hours per week. Flexible working with the expectation to attend routine business rhythm in the London office in person at least three days a week.

Salary: £25,000–£27,000 per annum

Annual leave and benefits:

• 20 days annual leave (not including bank holidays)
• Christmas period leave
• Company pension scheme with matched contributions of 5% after 6 months
• 24/7 Employee Assistance Programme
• Career professional development support

How to apply: Click the Charity Job Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

First-round interviews will take place in the week commencing 4 August 2025; final interviews are due to take place in the week commencing 21 August 2025.

Closing date: 30 July 2025.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.”

Key Responsibilities

· Keep our office running smoothly with top-notch organisation and attention to detail;

· Support the planning and delivery of events that bring veterans together;

· Be a warm, welcoming point of contact for beneficiaries, supporters, and partners;

· Help us deliver on our mission to reduce loneliness and isolation with heart, humour, and professionalism;

· Assisting the Head of Business Ops & Fin in the daily logistical running and administration of the Charity;

· Handle incoming calls from existing and potential beneficiaries, benefactors, or supporters, providing information on TNF events availability and assisting with registering;

· Manage calendars, appointments, and team meetings;

· Manage internal databases, email and mailing lists to beneficiaries, benefactors, or supporters.

· Ensure the database is kept accurate and up to date by recording changes including mailing preferences, address details and other relevant information;

· Manipulate and exploit the CRM data to inform improvement activities;

· Maintain efficient GDPR CRM compliant records and

· Represent TNF at a variety of events, including Royal and prestige events.

 This job is for you if you are….

·                  Proactive, an adaptable team player with strong admin and communication skills;

·                  Someone who thrives in a varied role and takes pride in making a difference;

·                  Good with organisational and time-management abilities with the ability to work independently;

·                  Adaptable and have a flexible approach to work and varying tasks; and

·                  Genuinely interested in supporting the Armed Forces and Merchant Navy community.

Ready to make a difference?
If you’re ready to bring your skills to a role that truly matters, we’d love to hear from you. Apply today and help us support those who served.

Job Title: Insight Officer (Children and Young People) - Engagement Development

Location: Home-base within the UK or based at one of our sites or Head Office in London.

Salary: £35,000 pro rata

Hours: 37.5 per week

Contract: 13 month fixed term contract

This is an exciting time to join the Engagement Development team as we evolve our programmes, projects, and initiatives to help a wide range of audiences benefit from the transformational power of plants and gardening. We are undergoing a period of development across the Learning and Public Engagement division, taking an evidence-based approach to setting our future plans and goals. Reporting to the Insight and Impact Manager, as Insight Officer (Children and Young People), you will lead in collating insight for three key projects, two connected to our learning programmes and one around Young Garden Adventures for Public Programmes. This role offers a unique opportunity to shape a project from the ground up, using pedagogical insight, behaviour change theory, and user feedback to strategically inform new programmes.

We seek a collaborative and analytical individual with a keen eye for detail and a passion for data-driven decision-making, particularly around understanding children and young people. You will be naturally curious, always seeking to uncover deeper insights and trends that can drive our work and communicate the division's impact.

With strong communication skills, you can translate insight into clear, actionable recommendations for diverse stakeholders. Your collaborative nature will ensure you work effectively across teams, fostering a culture of continuous improvement and innovation. Adaptable and forward-thinking, your commitment to making a meaningful impact will be evident in your work, and you’ll be able to present insights and evaluations through various mediums, including reports, videos, presentations, and supporting funding applications.

Working for the Royal Horticultural Society

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

Play a key role in protecting parrots and their habitats worldwide.
We’re looking for a motivated and organised Grants Officer to coordinate grant fundraising efforts at the World Parrot Trust.

This is a unique opportunity for someone who thrives on coordination and collaboration to contribute meaningfully to global conservation. You’ll manage timelines, gather information, and support the delivery of successful grant proposals and reports—helping unlock vital funding for the World Parrot Trust.

Youth Forum Co-ordinator

NYCC, LocalMotion & Edmonton Community Partnership are looking for a dynamic and community-focused Forum Co-ordinator to lead the development of a brand-new role within the Enfield Professional Partners Youth Forum. This is an exciting opportunity to shape how local organisations work together, foster trust,  collaborate and ensure the voices of young people are heard and their needs, met. If you’re passionate about building meaningful relationships, coordinating impactful partnerships, and driving systems change at a grassroots level, we want to hear from you.

Person Specification
Essential Skills & Experience

• Experience in community engagement, partnership working or voluntary sector co-ordination
• Excellent relationship-building skills, with the ability to connect and unite diverse stakeholders
• Understanding of the challenges of working with local authorities and how to engage effectively
• Strong advocacy and communication skills, with the ability to amplify under-represented voices
• Ability to navigate complex community dynamics, ensuring collaboration remains balanced and inclusive
• Experience in facilitating collaboration, resource sharing and collective decision-making

Desirable Skills & Experience

• Knowledge of the needs and challenges faced by under-served communities and young people
• Familiarity with funding and investment processes for community-led initiatives
• Previous experience in a co-ordinating role within the voluntary, community or public sector.

Apply here to help shape a more collaborative, inclusive, youth-centred future. Submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.

At the heart of the 2027 programme is a paid, 12-month role within a leading foundation, trust, or social investment organisation. You’ll be employed full-time in a grant-making or related position with one of our dynamic host organisations across the UK. In this role, you’ll contribute directly to improving the communities your host serves while earning a salary of at least £25,000 (or £25,642 if based in London).

Alongside your placement, you’ll take part in an acclaimed development programme designed to build the knowledge, skills, and experience needed for a successful career in the funding sector. Through this, you’ll explore the challenges within grant-making and social investment, develop your leadership potential, and work alongside peers to imagine and create a more equitable and effective funding system. The programme supports you not only to thrive in your new role but also to grow into a future changemaker in the sector.

This unique blend of training, professional experience, and network-building will equip you to take the next step toward a decision-making role in a foundation, trust, or social investment organisation—helping to shape how resources are used to create lasting change in communities.

Why 2027 exists

Launched in 2017, 2027 was born out of a desire to shift power in the grant-making sector. It aims to bridge the gap between funders and the communities they serve—particularly by addressing the lack of people with lived experience of working-class communities in decision-making roles. 2027 helps change who is involved in making funding decisions and how those decisions are made.

The Job

In your placement, you could be:

• Managing parts of a grant portfolio
• Building relationships with community partners
• Making funding recommendations
• Preparing reports and updates for trustees
• Engaging with the funder’s broader organisation to inspire interest in community work
• Ensuring legal and compliance obligations are met
• Representing your host externally and bringing in outside learning

Each role will vary slightly depending on your host organisation. We’ll work with you to ensure a placement that aligns with your goals and development.

Who You’ll Work For
You’ll be matched with a respected host organisation—one of the UK’s leading foundations, trusts, or social investment organisations—based on your location preferences and interests. Previous hosts have included:

• BBC Children in Need
• National Lottery Community Fund
• Joseph Rowntree Foundation
• Sport England
• Better Society Capital
• City Bridge Trust
• NHS Charities Together

The Development Programme
As part of your role, you’ll participate in a comprehensive professional development programme led by sector experts. It includes:

• Residentials: Two in-person events for deep learning and peer connection.
• Masterclasses: Online, expert-led sessions exploring key sector topics.
• Peer Support Sessions: Monthly confidential spaces to reflect and share learning.
• Mentoring: Each Associate is paired with an experienced sector mentor.
• Self-Directed Learning: Curated content for reflection and growth between sessions.
• Peer Coaching: Training and monthly sessions to build coaching skills and mutual support.
• 360 Review + 1:1 Coaching: Holistic feedback and personalised coaching to support your development.
• 2027 Connect: A mix of events to connect with the wider 2027 community, including alumni, hosts, and mentors.

Career Progression
By the end of the programme, you’ll have built the experience, confidence, and insight to take on more senior or decision-making roles in the funding sector—playing a meaningful part in shaping how money is invested for social good.

Job description

• Job Title: 2027 Associate
• Salary: Minimum of £25,000 (£25,642 if based in London)
• Employer: One of our host foundations, trusts, or social investment organisations
• Location: Opportunities across England and Scotland (you’ll share your preferences)
• Hours: Typically 9am–5pm, with some flexibility
• Contract: 12-month fixed term, starting October 2025

*Foundations and trusts are grant-making charities that fund individuals, groups or organisations to run projects that benefit communities. Social investment organisations provide repayable finance to charities and enterprises working to create long-term social change.

About Starlight

Starlight is the UK’s leading children’s healthcare charity focused on the power of play. We support children to experience moments of joy and resilience through play during hospital stays, treatment and recovery. Play helps children cope, reduces trauma and anxiety, and improves engagement with healthcare.

Despite its impact, play is often overlooked in healthcare settings. Our work ensures that every child’s right to play is protected and prioritised – because play isn’t just fun, it’s fundamental.

Our Culture

We believe that our success depends upon focusing on our purpose and business results. We take individual and collective responsibility for a culture where everyone can belong, feel safe and thrive. Our values are the agreed standards that govern our behaviour and are central to our decision-making and the choices that we make. Our colleague development programme focuses on individual awareness of our own values, strengths, and preferences –what makes us who we are – to help all colleagues think for themselves, manage their environment, and make appropriate, balanced decisions for themselves, others and Starlight. We believe that our strength is in our differences and constantly strive towards an authentic workplace culture with equity, diversity, and inclusion as central principles.

CRM and Customer Data Lead

We’re looking for an enthusiastic and motivated CRM and Customer Data Lead to join the Data Services Team.

This is a home based role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: SIT54 CRM and Customer Data Lead

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £40,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Hours: 35 hours per week

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the CRM and Customer Data Lead will ensure that the charity get the most out of the CRM data so that it can deliver insight driven selections and segmentations for the whole organisation, supporting and collaborating with colleagues to reach and engage with customers in a compliant and customer-centred way.

Key responsibilities will include:

• Oversight and continuous improvement of CRM data.
• Selection analysis and visualisations that support product owners to have a deeper understanding of our customers.
• Lead on increasing the utilisation of selection and marketing automation products such as Apteco Faststats and Peoplestage to automate customer journeys.
• Oversight and continuous improvement of Third party and Internal Data imports and exports with a focus on increasing the knowledge and utilisation of the organisations ETL tools such as Blender to provide business continuity and consistent, clean data quality.

About You

You will have a proven record of:

• Managing, developing and using a CRM database to meet organisation needs.
• Change management projects to support an organisation in better use of data and insight.
• Designing, building and implementing customer segmentation and models.
• Customer and product journeys within a marketing automation environment.

This role requires some travel for team away days. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as CRM, CRM and Customer Data, Data, CRM Lead, CRM and Customer Data Lead, Data Lead, CRM Manager, CRM and Customer Data Manager, Data Manager.  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us

Balance is a creative and socially progressive charity in SW London looking for someone whose professional approach aligns with our values of Indepence, Empowerment, Partnership, Recognition and Sustainabilty. We are a growing business running strength based and person centred services across SW and Central London. 

About you

You will an enthusiastic and and independent creative professional with an ability to collaborate across our departmenal disciplines to shape our voice and public profile across a range of audiences. You may be an experienced professional looking for a move to the charity sector, a recent graduate looking for an opening to test your knowledge or someone with a commitment to transformative change and social inclusion for people living with a disability. 

If this is you we would like to hear from you.

About the role

Position: Communications Lead

Based: Flexibly from home and our corporate headquarters in Kingston upon Thames

Your Hours of work: Will be part-time based initially on 22 hours per week

Salary: £34,818 per annum paid pro rata based on a 22 hour working week.

Other Benefits include the following:

• 3% employers pension contribution
• A commitment to training and continual professional development
• Access to annual season ticket loan
• Flexible working
• Access to Blue Light Discount Card and other discount schemes
• Cycle to work scheme
• Free employee assistance programme
• A day off for your birthday in addition to a generous holiday allowance

How to apply: Please apply submitting a CV and Suporting Statement adressing clearly each area set out in the Person Specification.

About the Role

Its purpose and associated values

• Building partnership through training, insight and support across the charity’s functions in respect of its promotion, marketing and communications.
• Work with the charity’s leadership to build professional communications and social media outputs to widen our market position and business sustainability.
• Developing resources, templates and content that will empower our staff to work more independently to shape the public narrative of their work and its impact.
• A commitment to communicating and marketing a public narrative that show cases the charity’s work in empowering the people who use its services to live independent and validated lives.

Main Responsibilities of the Job

• Generate (or work with our managers to generate) engaging and accessible content for the charity across a range of digital and social media platforms.
• Lead on the collection and development of stories, as well as other content showcasing the quality of our work and its impact for those using our services.
• Work with colleagues to plan and coordinate communications around key milestones, launches, campaigns and events.
• Coordinate general communications and engagement planning with corporate and operational managers.
• Support the development and implementation of a communications and influencing plan as part of the charity’ corporate planning and strategic review process.
• Work closely with the charity’s corporate leadership to align messaging and communications activity across the business to help shape our working culture and values-based approach.
• Create compelling stories about what the charity does and the difference it makes in the lives of people who benefit from its services.

Analysis and data interpretation

• Provide overview and reporting on performance analytics related to the charity’s digital and social media outputs. Particularly against any benchmarks set at the commencement of any given financial year.
• Identify opportunities and development priorities for targeted and/or generic media output against any valuation of our performance metrics as reported above.
• Provide access and guidance on analytics and data metrics for departmental managers and leads to help shape future messaging and content generation.

Development Support

• To work closely with the charity’s leadership, its managers and operational leads in shaping our communications messaging and output.
• To design training and support to grow internal capacity across the charity in how to get the best out of our communications and social media tools.
• Monitor departmental social media and communications output and help shape their approaches to messaging what their services do and to whom.
• Develop plans, campaigns and promotional activity based on an understanding of the charity’s values, it target audiences and its strategic priorities for growth and sustainability.

Behaviours and Values

• To provide meaningful support to the organisations outward facing and public activity, promoting both its person-centred and strengths-based approach to its work.
• Maximise their role to facilitate the inclusion of people using our services in shaping a public narrative of their lives and the positive contribution they make to the communities in which they live.
   

Communication

• To model professional and effective communication skills professionally with all internal and external partnerships, representing the charity and its corporate position at meetings and events when necessary.
• To demonstrate flexibility in communication style as appropriate for different audiences, including the people we support, their families, internal colleagues, and colleagues from our Health & social care partners. Showing an awareness of people’s communication needs and adjustments that may need to be made.
• To demonstrate and model a consistent professional approach in communication via the multiple tools related to their post.
• To be a great listener including demonstrating a proactive approach to supporting a range of stakeholder in expressing their wishes and views.

 Additional responsibilities

• To demonstrate continued commitment to own personal development and learning.
• To attend reviews and meetings as required, and chair meetings where necessary.
• To maintain confidentiality and to ensure that access and sharing of and use of the information complies with relevant policies and procedures, including the Data Protection Act.
• To work in accordance and support the implementation of Balance policies, procedures, values and commitment to equality and inclusion.
• Any other duties commensurate with the grade of the post, as may be required from time to time.

Our partner is a global charity, are seeking to recruit an International Project Accountant This is an excellent opportunity for an individual to join a close-knit, collaborative team, with the role having a strong focus on finance business partnering and programme delivery.

Key Responsibilities

• Designing and strengthening financial systems, procedures and controls on grant management and compliance, regularly reviewing and updating these; and training staff as required
• Monitoring programmatic activity and spend, and maintaining the grants management tracker tool.
• Preparing financial information for internal reporting, and assisting in the  preparation of the programmes finance elements on statutory financial statements
• Overseeing the financial administration of programmes grants. This includes reviewing concept notes and proposals, preparing donor and sub-grant agreements, setting up grant codes, and preparing donor reports.
• Supporting on budget proposal development and refinement for new grant proposals; and ensuring that donor and the foundation rules on accounting, procurement and project implementation are adhered to.
• Supporting in reviewing and approving due diligence assessments on potential partners, and carrying out monitoring visits and audits of projects.
• Supporting in the preparation of and implementing the recommendations of donor grant audits.
• Undertake overseas travel (around 2-3 trips a year)

Person Specification

• Accountant with at least 3 years of experience in programmes financial accounting & reporting; developing and managing administrative systems; and budgeting, forecasting and cashflow monitoring.
• Ideally, experience of institutional grant budget proposal development, compliance, monitoring and reporting; this includes experience in managing FCDO, EU, ECHO, German government, Swedish government, and USAID funding.
• Excellent numeracy & financial analysis skills
• Intermediate/advanced knowledge of MSOffice, especially MSExcel
• Excellent command of the English language, both in a written and oral capacity.
• Strong business partnering skills, including experience of working with field staff in an INGO setting.
• Ability to work under pressure, prioritise and meet deadlines.

The organisation offers hybrid working with the successful candidate expected to be in the office in London 1-2 days/week.

City Year UK - Chief Executive vacancy

We’re looking for a visionary new leader to take City Year UK into its next chapter. As our current CEO prepares to move on after seven incredible years of leadership, this is a thrilling moment — an opportunity to shape the future of a movement that’s changing lives. With strong foundations in place, we’re ready to grow our impact, invigorate and expand the delivery of our programmes, and raise our voice even louder in support of children and young people across the UK, as a flagship programme for the UK Year of Service.

We challenge 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK

Position: Chief Executive

Location: Hybrid (London, Birmingham or Manchester, with travel to an office typically twice a week)

Hours: Full-time

Salary: £85,000 - £100,000 per annum

Duration: Permanent

Closing Date: 10 am on Monday, 14 July 2025

The Role

As Chief Executive, you will be the driving force behind our next chapter of growth, innovation, and impact. Working closely with the Board of Trustees and a dedicated Senior Leadership Team, you will establish strategic direction, expand our reach, and ensure long-term financial stability. You’ll be a champion for innovation, a builder of innovative partnerships, and a compelling advocate for the power and potential of a UK Year of Service.

This is a rare and exciting opportunity to lead a mission-driven, values-led organisation at a moment of genuine momentum — a chance to elevate youth voice and leadership and be an integral part of the change that our young people are creating every day.

About You

We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.

We offer a competitive package that reflects the significance of this role and values the unique skills and experience you will bring to lead our organisation into its next chapter.

If you want to make a real difference and believe that young people can change the world, we want to hear from you!

To apply for this role, please provide the following documents:

- An up-to-date CV

- A supporting statement answering the following questions, max 250 words per question:

1) Why is City Year UK’s mission important to you, and how would your skills and experience help us achieve it?

2) City Year’s work is dependent on partnership funding from schools, corporate supporters and philanthropy. What track record do you have of leading organisations and developing partnerships with similar requirements?

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offers a range of benefits for staff, including:

• Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
• A matched pension scheme with 4% standard employer contributions and matched up to 5%.
• An organisational culture that values its employees and places particular emphasis on fairness and transparency.
• Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy. Day 1 flexible/home/part-time working options 2 Volunteering days per year - pursue a project you’re passionate about 2 Wellbeing days per year
• A comprehensive wellbeing service designed to support the overall wellness of employees Interest-free travel season ticket loans
• Interest-free bike loans under the “Cycle to Work Scheme”
• Interest-free loans to assist employees with welfare or financial hardship
• Enhanced sick pay for up to 6 weeks
• Free eye tests and £20 off glasses with Specsavers

Other areas of experience may include CEO, COO, CFO, Chief Exec, Chief Executive, Managing Director, Director, Head of, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.

Please note NFP People are advertising this role on behalf of our client.