Programme manager jobs in uxbridge, greater london
This role is homebased with regular travel to South West and London, and occasional travel to Birmingham for team meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.
Who are we looking for?
We require someone with excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in the South West or London as regular travel (usually at least one community visit per week) will be required to Bristol, Gloucester and London.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.
What we offer
· £30,400 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction, ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
This role will be responsible for ensuring an effective online presence and supporting wider organisation goals.
The Digital Marketing and Communications Officer reports to and supports the Head of Communications and Marketing in managing the organisation's digital presence, including the website and email marketing. They will also assist in creating targeted communications and collateral to support the fundraising team's efforts and manage essential, basic in-house design needs.
Please note that due to the high level of interest in this role, you must have hands-on experience of digital platforms and being responsible for the implementation of content, not just the creation of the content or optimising content for SEO purposes.
Those with basic design skills, experience in the charitable sector and support for fundraising should clearly state this in their covering letter and CV.
Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.
We will be holding interviews on the 9th July 2025. Please let us know in your cover letter if you are unavailable on this day as we might be able to offer an alternative.
Update - we may decide to close the advert early due to the volume of applications we are receiving
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs.
Your application should address the following:
- What motivates you to work at The Childhood Trust, why are you passionate about this role and how your values align with ours.
- How your experience, skills and knowledge demonstrate your ability to succeed in this role. We are looking for specific and succinct examples in line with the job description and person specification.
The client requests no contact from agencies or media sales.
Senior Nurse/Paramedic
Salary: £37,338 - £44,962 per annum (pro rata)
Location: Rennie Grove Peace Bucks Locality
Hours: Permanent, Full Time, 37.5 hours per week (part time hours considered)
Closing date: 01 July 2025 at 12 noon
Interview date: 09 July 2025
The role of Community Hospice at Home Senior Staff Nurse/Paramedic is to provide high quality specialist palliative nursing care, skills, advice and support to patients, carers and those important to the patient. This role will support the delivery of planned and unplanned care across Rennie Grove Peace Hospice.
Main duties and responsibilities
- Actively participate in the development of the organisations planned and unplanned community Hospice at Home model of care.
- To work as part of the multidisciplinary team to provide a high standard of individualised patient/family care and support.
- To be responsible for those patients allocated on a daily basis.
- To ensure that excellent standards of support and clinical practice and care are achieved.
- Deliver specialist palliative nursing care to patients requiring planned and unplanned care. This will include a multi-disciplinary approach for our higher acuity patients with daily virtual and in-person reviews in their homes.
- To work with wider Hospice team as well as system partners to support delivery of care and enable patients to remain in their preferred place of care.
- Improve patient outcomes and experience by providing physical and emotional support to patients, coordinating their care services.
- Participate in activities such as audits and case reviews in order to improve the Hospice at Home service.
- Acting as a Rennie Grove Peace ambassador within the community.
- Work across Rennie Grove Peace Hospice Care geographical area (as required) to support safe and effective service delivery.
All candidates must have the right to work in the UK.
Please note, we do not sponsor for this role and due to the minimal hours required for this role, we cannot progress applications for candidates sponsored by another employer.
If successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
To ensure fairness and consistency to select the best candidate to this role, all our applications are anonymised up until an interview has been confirmed.
Our commitment to Equality and Diversity
At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.
We're looking for a passionate, values-driven CEO to guide our charity into its next inspiring chapter.
The Coalition registered as a charity in December 2023. We have spent the last 18 months developing the infrastructure of the organisation so we can meet the Charity Commission requirements. We developed a short strategic plan for a 2 year period to ensure we had all of the foundations in place to capitalise on our new charity status. This strategic plan ends in November 2025.
The CEO will set a new five-year strategy for the organisation by building on the solid foundations of the 2 year strategic plan and maximising the opportunities that charity status provides.
The CEO will have oversight across the whole organisation, often acting as the external ‘face’ of The Coalition with our stakeholders and partners. As such, they will represent us, and enable the Disabled community to have their voices heard to achieve equality and independence for Disabled people and those with long-term health conditions. The CEO will promote the Social Model of Disability and champion accessibility across all services in Surrey.
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
Overview
We are seeking an experienced, high-performing Events Fundraising Lead to drive forward a flagship portfolio of fundraising events with strategic control, operational excellence and a deep sense of ownership. This is a senior delivery role, accountable for all aspects of planning, executing and evaluating complex fundraising events across Guy’s & St Thomas’ Foundation, Evelina London Children’s Charity, and Guy’s Cancer Charity. This position requires someone who can operate independently, manage high-value partnerships, oversee delivery risks, and influence cross-functional teams with credibility. You will be expected to take initiative, lead relationships and processes without supervision, and support junior colleagues in upholding the highest operational standards. A key element of this role is working closely with the Events Fundraising Co-ordinator to ensure seamless delivery — offering guidance and support across all operational touchpoints, while also benefiting from their delivery support in return.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:•
- how we approach recruitment
- our team, culture and values
- the benefits of working with us
- and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the role
The Events Fundraising Lead plays a critical role within the fundraising team, combining strategic oversight with a hands-on commitment to delivery excellence. At a time of organisational transformation and ambitious long-term growth, this role is central to building the operational foundations and supporter experiences that will enable our 10-year vision to succeed. This role will provide clear direction and structure to the planning and execution of our event portfolio, while remaining close to the operational detail — streamlining processes, refining supporter journeys, and driving performance through data, insight and continuous improvement. This role is responsible for setting high standards across everything from partnership engagement to on-the-day execution. It requires someone who is comfortable working autonomously, leading high-value relationships with professionalism and precision, and bringing creative thinking to how we engage and retain our event supporters. The Events Fundraising Lead will also guide and support the Events Fundraising Co-ordinator, working in close partnership to deliver exceptional stewardship across the supporter lifecycle and elevate every touchpoint — from first sign-up to post-event celebration. This is a key opportunity for an experienced event professional to shape the future of events at Guy’s & St Thomas’ Foundation and play a leading role in how we build supporter loyalty, scale income, and strengthen our presence in third-party partnerships.
Please note 1st interviews for this role will be held week commencing 7th July
Key Responsibilities
- Independently lead the delivery of a portfolio of flagship fundraising events (e.g. London Marathon, London Landmarks, St Thomas’ Abseil), from planning and budgeting to live execution and post-event evaluation.
- Take full accountability for event logistics, safety planning, compliance, supplier and volunteer coordination, and performance reporting.
- Act as the strategic lead and key relationship manager with external partners (e.g. London Marathon Events, contracted delivery agencies), managing high-stakes negotiations and ensuring our brand and supporter experience are protected at all stages.
- Develop and manage detailed event budgets, including forecasting, tracking, reconciliation and net income reporting.
- Design recruitment and supporter acquisition strategies (e.g. ballot, registration flows, digital campaigns, grassroots marketing), optimising for retention and ROI in collaboration with digital and comms teams.
- Provide operational guidance and oversight to the Events Fundraising Co-ordinator, ensuring compliance, quality, and consistency across all shared delivery elements.
- Collaborate on supporter stewardship planning and execution, ensuring high-quality communications, journeys and post-event follow-up — with appropriate division of responsibilities between Lead and Co-ordinator.
- Own the production and implementation of risk assessments, permits, insurances and safety documentation, ensuring all activity is compliant and appropriately escalated when needed.
- Evaluate events against defined KPIs, using data insight and feedback to improve delivery, supporter satisfaction and financial performance.
Work environment
· The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Skills, Knowledge and Expertise
Experience
This role requires substantial, direct operational experience. Applicants without evidence of owning event budgets, long-term strategy work, operational logistics, and external partnership delivery will not be shortlisted.
Essential Experience
- At least 3 years' experience independently delivering large-scale fundraising events with full logistical and financial responsibility.
- Strong background in supplier management, live event operations, and compliance, including health & safety, risk documentation and insurance.
- Demonstrated success in building and managing strategic partnerships with third-party organisers (e.g. London Marathon Events)
- Proven ability to create and manage ambitious event budgets, including re-forecasting, reporting and cost-efficiency tracking.
- Deep understanding of event marketing and acquisition — including ballot processes, supporter targeting, segmentation and grassroots recruitment strategies.
- Experience designing and delivering multi-channel supporter stewardship journeys, with a strong grasp of behavioural communications across platforms such as email, SMS, WhatsApp, phone, and face-to-face — and how these contribute to retention, satisfaction, and campaign performance metrics.
- Strategic yet hands-on — able to zoom out to set direction while confidently managing detail and delivery to a high standard.
- Leads with ownership and accountability, consistently delivering results without needing direction or oversight.
- Committed to excellence — holds themselves and others to high standards, with a proactive drive to improve systems, processes and supporter experience.
- Collaborative and generous with expertise, offering guidance, support and mentorship to junior colleagues while maintaining clear boundaries of responsibility.
- Calm and composed under pressure, particularly during live delivery or high-profile partner engagement.
- Data-aware and insight-driven, using evidence to inform decisions and adjust strategies quickly and intelligently.
- Credible and professional communicator, able to represent the organisation confidently to senior stakeholders, suppliers and volunteers alike.
- Solutions-focused and resourceful, with a creative mindset that finds ways to elevate the supporter experience and maximise value from every opportunity.
- Passionate about the supporter journey, and deeply motivated by delivering meaningful, memorable experiences for all participants.
- Adaptable and resilient, able to navigate organisational change and support others through evolving strategies and ways of working
Personal Attributes
- Strategic yet hands-on — able to zoom out to set direction while confidently managing detail and delivery to a high standard.
- Leads with ownership and accountability, consistently delivering results without needing direction or oversight.
- Committed to excellence — holds themselves and others to high standards, with a proactive drive to improve systems, processes and supporter experience.
- Collaborative and generous with expertise, offering guidance, support and mentorship to junior colleagues while maintaining clear boundaries of responsibility.
- Calm and composed under pressure, particularly during live delivery or high-profile partner engagement.
- Data-aware and insight-driven, using evidence to inform decisions and adjust strategies quickly and intelligently.
- Credible and professional communicator, able to represent the organisation confidently to senior stakeholders, suppliers and volunteers alike.
- Solutions-focused and resourceful, with a creative mindset that finds ways to elevate the supporter experience and maximise value from every opportunity.
- Passionate about the supporter journey, and deeply motivated by delivering meaningful, memorable experiences for all participants.
- Adaptable and resilient, able to navigate organisational change and support others through evolving strategies and ways of working.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Holiday Club Youth Worker
Are you a Youth Worker committed to working with and creating positive relationships with young people, with an icebreaker, game, or challenge for every occasion?
We are looking for a Holiday Club Youth Worker to join in the school holidays for 4 weeks with the team in Burnt Oak, North London.
If you love working with young people and engaging them in a range of activities, alongside facilitating conversations with young people to explore their views and express their opinions, then we want to hear from you!
Position: Holiday Club Worker
Location: Burnt Oak, North London.
Salary: £13.85 per hour
Hours: Various shifts Mon-Fri Between 7:45am and 6pm
Contract: Fixed Term, for school holidays (4 weeks)
About the Role
The Youth Zone, was the second in London opened by the charity, in the summer of 2019. Like all Youth Zones, it exists to give young people, particularly those who are disadvantaged, somewhere to go, something to do and someone to talk to.
The state-of-the-art £6.5 million building provides young people with access to a range of activities, all offering young people the opportunity to try new things, meet new friends and gain new experiences.
You will be involved in session delivery, planning, preparation, and work with young people closely.
About You
You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn and willing to take risks all for the benefit of supporting young people.
You will have experience of:
Face to face activity delivery, working with young people both in groups and individually
Delivering a range of informal, creative activities to young people
Supporting young people who are disaffected, underachieving and / or have social / emotional barriers to participation
Working in a team and alongside volunteers
Organising a programme of youth work activities
Working with challenging young people
Residential work with young people
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country.
This is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
We very much welcome previous experience working as a Youth Work, Camp Leader / Holiday Camp, Youth Worker, Senior Youth Worker, Junior Youth Worker, Holiday Club Worker, Holiday Club Assistant, Holiday Club Leader, Youth Club Worker, Youth Club Assistant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
Applicants must have the right to work in the UK. Please note that feedback will only be provided to candidates who attend an interview.
If you require any reasonable adjustments during the recruitment process, please let us know so we can discuss your needs.
Please submit your application by the closing date of 11th July 2025.
To realise every child’s right to a family by transforming care systems around the world.
Youth Engagement Officer
Location: Hybrid. Expected to be in our London office in Victoria at least one day per week. You can be remote every other day or come into the office. Your office days are flexible and can be agreed with your manager, other than for monthly team days where you must be in person. Some nationwide travel expected for Youth Steering Group training days, events and conferences. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world as long as you’re online for four hours of the UK workday.
Contract: Fixed Term Contract until 31 August 2026 with the possibility to extend.
Holidays: 38 days per year, including our 3-day winter shut down and eight flexible bank holidays.
Hours: 37.5 hours per week (full time) Please note as this role works with young people there will be occasions where your working hours will be outside the standard 9-5:30pm. This will typically be a few meetings per month that can last until 7pm and about four weekend days over the year. This is to ensure our activities fit around the young people’s education and work commitments.
About the Fair Education Alliance
The Fair Education Alliance (FEA) unites 300 member organisations under a shared vision that no child’s success is limited by their socioeconomic background.
Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system. We exist to close the gap in educational outcomes between children from low-income households and their wealthier peers.
This autumn, we’re kicking off our next strategic phase, which will take our work from neighbourhood to national, building a movement for systems change towards a fairer future for children and young people.
Why we need you
Education is not fair. The gaps in educational outcomes between children from low-income households and their wealthier peers are staggering at every stage of education. Our Alliance exists to tackle this inequity, and we believe this will only be possible by empowering young people who have faced barriers in education, to colead systemic change as part of diverse cross-sector coalition. This is a unique opportunity to be a part of the movement to ensure all young people are respected and heard in decisions affecting their education. You would be joining the organisation at a very exciting time as our youth engagement work is growing and building momentum across the sector. In the last year we have seen a 25% increase in youth engagement across our membership, have supported Ofsted and Department for Education to their youth participation in policy making and our Youth Steering Group hosted our biggest ever Fair Education Youth Summit. This role will play a critical part in the success of taking this work forward. As the Youth Engagement Officer, you will work with our Head of Youth Engagement to ensure our Youth Steering Group can lead their own campaign activities, engage directly with decision makers, and collaborate with other young people to bring about the change they want to see. You will also support and manage the logistics of our Youth Summit, Youth Engagement Working Group and other youth engagement events.
What we’re asking of you
Support our Youth Steering Group to feel safe and confident as they co-lead our Alliance and create change
Our Youth Steering Group is made up of 25 brilliant young people, aged 14-24, who draw on their lived experience of the different barriers to accessing a fair education, to campaign for change. You will support the young people to lead their own campaign activity, write their monthly Youth Bulletin and engage directly with policy makers. You will also help the group to participate in FEA decision making, support the design and facilitation of their monthly meetings and training days, help them make progress against their personal development plans. This role will include working directly with young people, session planning and facilitation, policy research and managing logistics.
Ensure the Fair Education Youth Summit is a success and remains truly youth-led
Our Youth Steering Group design and run the annual Fair Education Youth Summit. The event is led by young people for young people and brings together young changemakers from across our membership and the wider education and youth sectors to develop their youth leadership skills, collaborate on campaigns, and engage directly with decision makers. You will support the young people to design sessions, secure speakers, embed past feedback and plan the event structure. You will also support with the event logistics, guestlist management, participant communications and collecting attendee feedback.
Support our members to improve their youth engagement practice
Our Youth Engagement Working Group supports FEA members and other sector organsiations to increase and improve their own youth engagement practice. You will support the management of logistics, promote the workshops, and communicate with working group members. You will also support the facilitation of the workshops and ensure the attendee data and feedback is correctly logged and actioned. The critical responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business need and the decisions of the youth leaders we support.
See the job description attached for a full job specification and application instructions.
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
Location: Camden Head of Office/WFH (with travel to service locations as required)
Salary: £27,007 - £27,924 FTE (Pro-rated to £16,204.30 - £16,754.40 based on 3 days a week)
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 22.5 hours per week (Part time)
Contract: Permanent
Closing Date: 13th July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as our Volunteer & Service User Involvement Administrator at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We are seeking a Volunteer & Service User Involvement Administrator to play a vital role in supporting the implementation of our 5-year strategy, which places service user involvement and volunteering at its core. This role is key to ensuring that the voices of service users, volunteers, and women with lived experience of VAWG are actively captured, organised, and integrated into the development of our services, operational activities, and strategic direction.
About the Role
The key responsibilities of the Service User Involvement Administrator are:
- Provide high-quality administrative support to the Volunteer & Service User Involevment Coordinator across all areas of service user and volunteer engagement.
- Support the recruitment, onboarding, and exit processes for volunteers and service user involvement activities, including processing DBS checks, references, and welcome packs.
- Maintain accurate and up-to-date records on volunteer and service user engagement databases and spreadsheets.
- Prepare agenda’s, correspondence, newsletters, and recruitment materials as required.
- Assist in planning and coordinating events, focus groups, training sessions, consultations, and board meetings.
- Manage invitations, bookings, and logistics for internal and external meetings or workshops involving volunteers and service users.
- Take and circulate clear and concise minutes and action points.
- Draft and disseminate regular communications, including newsletters, reminders, surveys and feedback forms.
- Ensure information is accessible and aligned with Solace’s inclusive and psychologically informed frameworks.
- Manage the inbox of service user involvement and volunteer queries and escalate as necessary.
- Ensure all volunteer and service user information is managed confidentially and in line with Data Protection regulations.
- Keep volunteer and service user training, DBS, and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on SUI and volunteering.
About You
To be successful in the role of Volunteer & Service User Involvement Administrator you will be motivated, pro-active and supportive, with a strong commitment to person-centred work, volunteering and service user involvement, you will also need to bring with you the following skills and experience:
- Actively engage service users to contribute to the enhancement of service delivery
- Collaborate closely with the Service User Involvement and Volunteering Coordinator to support services in strengthening their approaches to service user involvement and co-production
- Assist the Coordinator in facilitating inclusive and effective volunteering recruitment processes
- Demonstrate strong communication skills and the ability to connect with diverse individuals across a range of settings
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please apply via the recruitment portal by submitting your CV and Supporting Statement (maximum 1000 words) outlining your interest in working for Solace and explain how you meet the criteria set out in the Job Profile Document.
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Job Title: Community and Events Assistant
Location: Flexible - travel to London-based office, fundraising and industry events required occasionally
Contract type: Permanent
Salary: £28,216 per annum
Hours: 37.5 hours per week
Closing date: Monday 30th June, 23:30
Interviews to be held 9 – 11 July
Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.
About the role
This is a great opportunity for someone to learn more about community and events, and to develop a career in fundraising.
The main objectives of the Assistant role will be to provide excellent supporter care (building relationships and giving fundraising and event support and advice) to Shelter’s fundraisers and administrative support to the department.
Role specifics
As a key member of Shelter’s Community & Events team, you’ll be the first point of contact for our fundraisers, providing tailored support, advice and materials across phone, email, post, web and social channels, while ensuring accurate records, smooth communications, and newsletters. You’ll contribute to improving the supporter experience by helping develop fundraising resources, gathering case studies, and assisting at events and collections, often supervising volunteers with clear guidance and support (occasional evening and weekend work required, with time off in lieu).
You’ll also manage stock of fundraising materials, coordinate replacements through suppliers and internal teams, and provide essential administrative support, including data entry and financial processing (training provided). To thrive in this role, you'll need strong communication skills, a proactive mindset, excellent time management, and a sharp eye for detail. A flexible, can-do attitude is essential, as is a willingness to stay busy, get involved across the team’s varied work, and embrace learning opportunities to deepen your understanding of the charity sector and Shelter’s vital mission.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits in the Community & Events department, which is made up of the Community Fundraising, Mass Participation, Digital Fundraising and Supporter Experience teams. Across the team, we look after a wide variety of fundraising activities which encourage supporters to raise money and provide them with excellent support to do so.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Policy and Public Affairs Officer - National Youth Agency
The National Youth Agency is looking for a new Policy & Public Affairs Officer to join our Policy, Insights and External Affairs Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £29,000 - £33,000 per annum (depending on experience and qualifications)
Remote: NYA is a remote working organisation. However, its home is in Leicester which is available for staff to work or host meetings. There is also the option of a workspace in London up to 2 days per week. This role will require regular travel to meetings, events and conferences in London and throughout England.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As Policy and Public Affairs Officer at the National Youth Agency, this is a unique opportunity to shape the future of youth work in England. You’ll be part of influencing national policy and driving change that directly impacts young people’s lives. Working within a dynamic and supportive team, you’ll be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates. Your work will ensure NYA stays ahead of the curve, responding swiftly to emerging policy trends and helping to shape national conversations. You’ll work with the team to use these policy insights to develop our influencing and advocacy efforts. If you’re keen to develop your career in policy and public affairs and want to contribute to meaningful change for young people, this role offers the opportunity to do just that.
Key responsibilities for this role will include:
Policy and public affairs support
- Research and track policy developments, political landscape changes, and other relevant areas to identify opportunities to further NYA’s policy calls.
- Monitor and report on parliamentary activities, government announcements, and consultations relevant to youth work.
- Compile and analyse data from various sources to support policy briefs, reports, and other written materials.
- Draft policy briefings, research summaries, consultation responses, letters, reports, newsletters and stakeholder communications.
- Maintain and develop stakeholder relationships and record engagement on the CRM system.
- Work with the team with the preparation and delivery of youth participation activities to support our policy influencing objectives.
Event support
- Support the organisation, coordination and note-taking for meetings and events, including webinars, roundtables and political party conference activity.
- Support with planning and executing of large events including attendee registration, youth participation, materials preparation and using the CRM system.
Other
- Represent the Policy Team at external and internal meetings, policy forums and events.
- Work collaboratively with other teams and directorates to help build an understanding of the work of the Policy and Public Affairs team and effective working relationships across the organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221910
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?
Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?
If so, we have the perfect opportunity for you.
An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.
The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability
The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.
The postholder will be a key part of growing the Hub’s Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.
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Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans
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Working with a caseload of guests to provide support/signpost
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Facilitate group workshops, Coffee Mornings, and information sessions
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Provide Information, advice, guidance, and resilience
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Support for people facing hardship.
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Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams
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Attend meetings/ events/Training/networking opportunities and undertake outreach to promote the work of Spring Community Hub
The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.
We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.
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Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions ) and Group Sessions - in person/ virtually
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Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls
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Represent Spring Community Hubs Service and project at relevant forums and meetings at a local level
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Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development
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Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development
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Assist in the induction/ onboarding and support of volunteers
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Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development
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Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources
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Contributing to building testimonials /case studies and impact measurement, and monitoring
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Lead/ Support the team with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture
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To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting with case reviews, training, and development
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Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development
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Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions.
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Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/ wider service and partners to ensure guests are supported.
Person Specification
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Experience delivering advice & Advocacy/ Wrap around care in at least one relevant area,/Relevant qualifications for the post
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Understanding of trauma-informed and inclusive practice
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Experience with group facilitation (desirable)
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Commitment to empowerment and diversity
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Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role
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Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.
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Experience in/willingness to learn the use of databases for the recording, processing of advice given, and reviewing the quality of team records/ usage
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Experience in establishing and maintaining good working relationships with external stakeholders
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IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.
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Time-management skills, with the ability to work successfully both alone and as part of a team
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Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues
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Ability to organise and prioritise own work, especially when under pressure
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Ability to work accurately and confidently with figures (statistics) and with attention to detail
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries, and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Willingness to work outside normal working hours, as and when required.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
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A clear commitment to equality, diversity, inclusion, and confidentiality
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Professional and positive approach, with a commitment to professional development and self-improvement.
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Ability to think and plan strategically to inform decision-making.
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Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar
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Clear communication skills, face-to-face and on the phone, or via email
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Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel
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Knowledge of food security/poverty issues in the UK and working with diverse communities..
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Delivering projects relating to Social Change and Social Justice
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Willingness to undertake further training as required by Spring Community Hub.
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Commitment to the concept of continuous improvement of procedures and practices.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
Responsible for staff/equipment
Advice & Advocacy / Pastoral Team Volunteers / Phone / Laptop
Reporting to…
The Head of Compliance & Development/ Chair of Trustees
Why Join us / Benefits
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A warm, welcoming, and passionate working environment
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme
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Frequent team away days and celebrations, as part of a friendly and collaborative team.
Application Process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Business Development Officer £32,000 per annum (pro-rata) plus London Weighting if successful candidate is located in London
This role is perfect for someone who thrives on relationship building, enjoys closing deals, and is passionate about supporting a mission-driven organisation.
The successful candidate will grow 1MM’s community of employers and volunteer mentors and will support the CCO with growing the corporate income stream.
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Are you energised by hitting targets and building lasting partnerships?
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Do you love turning ideas into income and conversations into opportunities?
1MM Business Development Officer main tasks include:
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Developing, own and executing 1MM’s employer and mentor recruitment strategy
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Researching and identifying new employer and mentor opportunities - including new markets, growth areas, trends, partnerships, or new ways of reaching mentors.
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Sourcing enough new mentors (on top of 1MM’s existing base) to ensure 1MM has an oversupply (c.15% higher than demand) of fully trained, location relevant mentors available. This year the target is 1600 mentors and will double per year for the next two years.
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Building a sustainable growth engine that ensures the pipeline of mentors remains sufficient on an ongoing basis through employer, professional and community networks.
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Generating leads and cold call prospective employer and mentor partners. Tracking and updating all relationships on Salesforce.
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Fostering and developing relationships with partners and sponsors so that you can generate repeat mentors as well as finding new opportunities
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Working closely with 1MM colleagues to handover the mentor relationships to the right people across departments.
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Supporting the CCO to grow 1MM’s corporate income stream by doing market research and mapping employers who support CSR, ESG, Diversity and Community Engagement strategies.
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Presenting with CCO to potential employer partners, hosting stalls at employer conferences and engaging staff networks.
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Working with the Social Media and Marketing Executive to identify marketing campaigns and collateral in order to attract and recruit mentors.
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Meeting all quality assurance KPIs.
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Providing regular reports on progress related to the role.
Person Competencies
This sets out the ten competencies we are seeking for this role. Please ensure that your CV demonstrates how you meet all of the competencies. In your Covering Letter you should highlight how you demonstrate the essential competencies in more detail. You may include voluntary, unpaid and paid work.
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At least 12 months relevant business development work experience (Essential)
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Experience of working in a target orientated environment, and to ambitious targets (Essential)
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Experience of outreach and engagement to secure employer partners (Essential)
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Superb attention to detail.
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Excellent relationship management skills, particularly at a senior level.
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A demonstrated knowledge of or a passion towards mentoring and social action.
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Comfortable with presenting to groups online and in-person.
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Comfortable with IT systems in general, specifically the MS365 suite and Salesforce.
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Confident and self-motivated with high standards of quality and the ability to stay focused in the face of changing priorities.
The role offers:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change.
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A unique opportunity to work across the business, public and third sectors to develop innovative ways of harnessing the potential of young people in the United Kingdom.
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An exciting opportunity to shape a growing organisation.
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Access to an Employee Assistance Programme.
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Monthly Team Learning and Development sessions to enhance your personal development.
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15 hours per year volunteering allowance.
Terms and Conditions: This is a full-time role with an initial 6-month contract (continuing subject to funding). This role can be done remotely from within our main regions (Greater London, Greater Manchester, Cardiff City Region), with one day in the office per week if located within 45mins of a regional office location.
Remuneration and benefits: Salary bracket of £32,000 per annum (pro rata) - London Weighting will apply to those living in London. Up to 6.5% employer pension contribution and 25 days holiday per year (pro-rata) plus 3 concessionary days over Christmas.
How to apply
Application is made by submitting a CV and a Cover Letter through the CharityJob portal.
The Cover Letter should detail why you are interested in the chosen role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 1 page of A4.
Applications without a cover letter will not be considered.
One Million Mentors provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
One Million Mentors is committed to ensuring all necessary steps are taken to protect children and adults at risk from harm. All 1MM staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Any employment with One Million Mentors will be subject to the following checks prior to your start date:
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A self-disclosure form
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A satisfactory Disclosure and Barring Service (DBS) check
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Receipt of satisfactory references
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Proof of eligibility to work in the UK
Applications should include your notice period and two referees where possible, to be contacted with your permission.
We will be carrying out rolling interviews for this role so encourage prompt applications to avoid disappointment. The final closing date is 12 noon on Friday 25th July 2025, but we reserve the right to close this application early.
We regret that we will only be able to offer feedback to shortlisted applicants.
To transform our society by connecting one million young people with one million opportunities.





Salary - Grade 3 - £31,133 plus £5,023 London Weighting per annum pro rata
Contract - Fixed term until March 2026
Part Time - 30 hours per week over four days
Location - London Hub, based in Hackney
Closing date: Wednesday 9th July 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you’re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker you could soon be playing your part in standing up to the housing emergency.
About the role
This role sits in the STAR Partnership which stands for Supporting Tenancies, Accommodation and Reconnections. We work in collaboration with Thames Reach, Stonewall Housing and Praxis, to support 4000 Londoners a year who are at risk of or experiencing homelessness, as well as working to improve Londoners’ ability to sustain a safe and secure home.
You will deliver high quality housing advice and advocacy in line with the hub’s local community priorities and the STAR Partnership framework and work with people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s rights.
You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.
About you
You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, as well as the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions. A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About the team
Our London hub specialises in providing housing advice and emergency homelessness work, intensive support to families, people experiencing domestic abuse and people experiencing multiple disadvantages. With 50 staff, we provide front line support to over 5,000 people a year and work to bring about systemic change with the ultimate aim of people being able to live securely in suitable, safe, affordable homes. London Hub’s priorities are improving the practice of local authorities and Registered Social Landlords and focussing on households disproportionately affected by the housing emergency.
There are currently around 60 individuals working in the Hub, including the Strategic Lead, Lead Solicitor, Service Managers, Team Leaders, Solicitors, Legal Advisors, Housing Rights Workers and Support Workers, Family Support Workers, DIY Skills Advisors, Administrators and Receptionist. We also have a range of volunteers.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting
statement with responses to the below bullet points. Please limit your word count to 350 words per point. Ensure your answer is a specific example related to your own experience:
- Your knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Your ability to listen to, engage and work with individuals and communities
- Your experience of delivering and/or ability to deliver group workshops and presentations
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Philanthropy Officer: Grants
Development
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£34,713 per annum
Application deadline: 12pm (midday) on Thursday, 10 July 2025
About the role:
The British Museum is embarking on one of the most significant cultural redevelopment projects undertaken anywhere in the world. The Masterplan will transform the Museum for the 21st century while staying open, maintaining the founding commitment to keep the collection safe and accessible to the public for generations to come.
The Philanthropy Team, as a key function of Development, will play a vital role in enabling the Museum's vision for the future. The Philanthropy Officer: Grants role will be responsible for managing relationships with and securing income from primarily trusts and foundations in support of the Museum's agreed priorities.
Key areas of responsibility:
- To raise funds for Museum priorities in line with agreed annual income targets, managing your own prospect pipeline, with mentoring and support from the Philanthropy Manager.
- To adhere to a calendar of both new applications and reporting requirements for secured funding.
- To manage or contribute to production of both interim and final reports for funders, establishing a system with project managers internally to ensure that the data required is captured throughout and submitted in time for deadlines, and to ensure the highest standards of reporting are adhered to.
- To work with the Advancement Operations Team to ensure records on the Museum's database are accurate and up to date.
- To contribute to Museum events and their use as an effective cultivation tool.
About you:
- Educated to degree level or equivalent experience in a trust fundraising role
- Knowledge of trust and statutory fundraising requirements and practice
- IT literate with good working knowledge of standard Microsoft Office packages and experience using fundraising databases
- Strong writing skills with the ability to create and articulate a convincing fundraising case.
- A team player with strong organisational skills
- Experience in an arts, culture or heritage organization is desirable
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
The interviews are expected to take place on 21 and 22 July.
If you have any additional needs that we should be aware of to support you with your application, please provide details
We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations: . Additionally (with some limited exceptions), the role will need to meet the minimum salary threshold of £38,700 or the going rate for the job, whichever is the highest. You can find more information here:
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills, and experience.
We specifically encourage applications from candidates from ethnic minority groups who are underrepresented within our senior roles.
We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role as working on site about 2-3 days a week.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.