Hours: Part time – 30 hours per week
Contract: Permanent
Salary: £31,133 per annum pro rata
Location: North East Hub, Newcastle upon Tyne
Closing date: Wednesday 23rd July 2025 at 11:30pm
About the role
Your focus will be to deliver high quality housing advice and advocacy in line with the hub’s local community projects, working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s housing rights.
You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.
About you
You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, as well as the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions. An enthusiasm for delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team, administration team as well as support services which include Housing First and DIY skills service. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.
We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour We prioritise diversity and have an inclusive and open mindset throughout your responses:
- Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Ability to listen to, engage and work with individuals and communities
- Experience of delivering and/or ability to deliver group workshops and presentations
Any applications submitted without a supporting statement will not be considered
Registered Charity 
More than 1000
The client requests no contact from agencies or media sales.
Thank you!
This is a key leadership role within the CSA Centre, central to our ambition to raise awareness of the true scale and nature of sexual abuse and to drive evidence-informed improvements in policy and practice.
About the role:
The CSA Centre aims to reduce the impact of child sexual abuse through improved prevention and better response, and effective internal and external communication is absolutely central to that mission.
Leading our Communications Team, you will play a key role in developing and delivering the CSA Centre's communication plans over the immediate and longer term, helping us to ensure that our evidence, learning and resources have the widest possible reach into policy and practice at both local and national level.
As a member of the CSA Centre's Senior Management Team, you will work closely with the CSA Centre's multi-agency, multi-disciplinary team, enabling you to draw on expertise from a wide range of different professional backgrounds. You will lead our engagement with communications colleagues from across Government departments and key stakeholder groups.
We are looking for a highly motivated leader with strong skills and significant experience in communication roles, and the ability to manage an extensive and varied workload to deliver multiple objectives. Communication activity at the CSA Centre is extremely diverse; in any given week you might find yourself developing a new strategic approach to disseminating CSA Centre resources throughout practice, leading a briefing session on new research findings for prominent national media outlets, advising senior Government leads on plans for a new awareness raising campaign, working with expert stakeholders to develop national media guidelines for the reporting of child sexual abuse… No two days are the same!
As Assistant Director, Communications, you will play a role tackling child sexual abuse alongside the work of our colleagues across practice, research, policy and training. This is important work - the CSA Centre conservatively estimates that one in ten children will experience some form of child sexual abuse before age of 16, and our ambitious programme seeks to improve the knowledge, skills and confidence of professionals (social workers, teachers, social workers, nurses etc.) in identifying and responding to child sexual abuse. We have already made great progress, but there is much more to be done – and we need your leadership to help us do it!
Although this contract has a permanent status, CSA Centre roles are subject to funding until 31st March 2026, in line with our current grant funding arrangements. This contract is due to expire on 31st March 2026 however this will be reviewed in late 2025, as future funding for CSA Centre from 2026/27 onwards is confirmed. If this funding is not extended further, you may be subject to a redundancy consultation or a TUPE arrangement.
About us
We are the Centre of expertise on child sexual abuse (CSA Centre). Our aim is to reduce the impact of child sexual abuse through improved prevention and better response. To tackle child sexual abuse we must better understand its causes, scope, scale and impact.
Established since 2017, we are a multi-disciplinary team that is funded by the Home Office, hosted by Barnardo's and we work closely with key partners from academic institutions, local authorities, health, education, police and the voluntary sector. We're proudly independent and our team will challenge any barriers, assumptions, taboos and ways of working that prevent us from increasing our understanding and improving our approach to child sexual abuse.
We bring about change by:
- Collating and analysing existing research, policy, practice and the real experiences of those affected, and filling the gaps we identify with new research, insights and analysis;
- Using that evidence and insight to challenge and improve existing policy and practice, develop new approaches and increase everyone's knowledge and confidence to more effectively tackle the issue.
This role is home based with regular travel required, usually to London.
Salary:
The CSA Centre acknowledges that tackling child sexual abuse can feel challenging but is incredibly rewarding and positive when actively making change. Our open working environment ensures that there is support for all employees, across the team and with access to a therapist, if needed. Please do get in touch if you would like to discuss any aspect of this further.
We believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
The CSA Centre is committed to having a diverse and inclusive workforce. We actively encourage applications from disabled candidates and candidates from Black, Asian and minority ethnic backgrounds, as they are currently under-represented at the CSA Centre.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Thank you!
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
We are looking for a Digital Communications Coordinator to cover maternity leave and to support our busy Communications team.
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
NB - We reserve the right to close applications early if we receive a high volume of strong candidates.
The client requests no contact from agencies or media sales.