Programme manager jobs
Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Role Summary
The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people. This role is offered on a fixed term, three-month basis.
Main Responsibilities:
- To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
- Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
- Liaising with the festival team to ensure all enquiries and issues are resolved.
- Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
- Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas.
- Liaising with exhibitors as and when required and as directed.
- General support in relation to all aspects of the festival.
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- Experience of a customer service role.
- Excellent communication skills, including the ability to convey ideas persuasively.
- Strong organisational capability.
- Base level Excel or equivalent skills.
- Experience of working under pressure while handling a high volume of public enquiries.
Desirable:
- Experience of using Teams.
- Experience of using a CRM.
- Experience of talking to teachers/schools.
- Understanding of the education sector.
- Familiarity with the Microsoft Office suite.
- A love and knowledge of film.
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (pro-rata).
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 9:00am, Tuesday 29th July 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.
At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
PROFESSIONAL STANDARDS ASSISTANT
Salary - £22,500-£23,000 per annum
Hours of work: This is a full-time post (35 hours per week).
Location: Hybrid – working from home, with at least 1 day a month working from our office in Bracknell, Berkshire.
We’re looking for an enthusiastic and organised individual to join our team. In this role you will work closely with the Head of Professional Standards to deliver the BDA’s specialised services in a professional and efficient manner, working collaboratively and proactively with all stakeholders to make a positive contribution to our ambitious and caring organisation.
Key responsibilities include:
- Responding to queries and process assessment and membership requests promptly and professionally.
- Supporting the coordination and administration of assessments, accreditations, and memberships.
- Liaising with assessors, peer reviewers, and corporate clients, including upselling where appropriate.
- Maintaining accurate records across CRM and SharePoint, ensuring compliance with GDPR.
- Assisting with invoicing, reporting, and other finance-related admin tasks.
- Gathering and collating feedback to support service improvement.
This role would suit someone who has excellent administration and communication skills, who has a strong attention to detail.
Please view the job description for further information.
Why join us?
At the BDA, we are passionate about making the world more inclusive for people with dyslexia. You’ll join a friendly, supportive team where your work makes a real impact, and you’ll be contributing to lasting change.
Closing date – 15 July 2025. Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Domestic Abuse Housing Advocates to join our team
Salary: £26,000 - £32,000
Location: Hammersmith with travel to other service locations Finsbury Park and Stratford
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.
About You:
To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:
You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.
With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing date: 6th July 2025 @23:59 *Advance reserves the right to close the advert early, or on the appointment of a candidate
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
People Operations Advisor
Hybrid working
Office work based in London, Putney SW15
Salary: Up to £ 40,000 per annum depending on experience
Permanent Contract
37,5 hours a week
We currently have an exciting opportunity for a People Advisor ideally from a charity non for profit background to join our People Operations team working closely with service managers to contribute and help create an inspiring place to work through effective HR solutions, best practise and interventions. To provide a high performing service and oversee the employee life cycle of our people throughout their journey at St Christopher’s.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal opportunity employer and keen to develop an inclusive workforce were people feel they belong. We hope to attract application from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation, child care responsibilities and with gender diverse identities.
Key aspects of the job will be:
· Deal with any performance, conduct, grievance issues, redeployment, redundancies or appeals in a legally compliant and professional way.
· Lead responsibility for keeping people related records up to date, complete and accurate.
· Working closely with managers to ensure effective performance conversations are documented at probation, promotion, flexible working and the appraisal process.
· Preparing input data for outsourced payroll regarding salary variations, changes, sickness and rota schedules by agreed monthly deadline.
· To co-ordinate annual salary review process, evaluate jobs and benchmark salaries, wherever appropriate.
· Co-ordination and monitoring of bi-annual employee survey.
· Working with the Communication Manager supporting effective staff engagement
The ideal candidate:
· Sound HR generalist with a predominate lead on employee relation cases.
- ER Advisory experience, a good working knowledge of theory, legislation, and best practice.
· Hold a L5 CIPD qualification or qualified by substantial experience in a role within an organisation of a similar size.
· Full employee relations experience including complex disciplinary, grievance and employment tribunals administration.
· Experience in three or more of the following: pay and benefits, absence management, restructures, TUPE and/or HR policy development.
· Can quickly establish credibility and respect and build strong working relationships with a diverse group of people.
- Excellent organisational skills and ability to manage multiple HR related activities.
- Excellent computer literacy and sound knowledge of HR databases.
- Excellent drafting skills, attention to detail with clear concise use of written English.
- Strong phone, email and in person communication skills.
The role will appeal to a creative self- starter with positive high energy levels, enthusiasm and a real can do attitude, looking for greater autonomy and a sense of ownership. If you’re ready for the challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you.
In return we offer:
· Up to £ 40,000 per annum depending on experience.
· A friendly working environment, a fun, open and honest culture.
· 25 days holiday rising to 27 days after 3 years’ service with the opportunity to buy extra leave, plus Bank Holidays, pro-rata.
· Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
· BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
· Interest-free season ticket loan, cycle to work scheme.
· Discount shopping scheme at hundreds of retailers across the UK.
· Discretionary Funded Training Programs.
· Employee Awards based on performance and length of service.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
For more information or assistance during the application process, please visit our website.
Closing Date: We will be assessing candidates and arranging interviews as applications come in so please apply as soon as possible.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
We are seeking a highly experienced Centenary Events Lead to plan, execute and deliver a series of high-profile events throughout our Centenary Year.
Centenary Events Lead
Job ref: CEL
Contract: This is a fixed-term role to December 2026
Hours: This is a full-time role, but applicants interested in working part-time (four days a week) will be considered
Salary: £48,000 (London office) or £43,000 (home-based)
Location: Old Street, N1 7NH. Most office-based staff work hybrid, working part of the time in the office and part of the time at home.
About Us
We are CPRE, the countryside charity. We want a thriving, beautiful countryside for everyone.
We believe in countryside and green spaces that are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency.
About the Role
CPRE is proud to be approaching our 100th year anniversary – a century of being a voice for the Countryside. As we look to celebrate this incredible milestone, we’re planning a year-long programme of inspiring events, campaigns and storytelling moments that reflect on our past, showcase our present, and shape our future. We want our events to have maximum reach and impact, build our brand and meet our Centenary objectives. This role will be responsible for overseeing the end-to-end delivery of a wide range of high-profile events, including a Conference, events at the Houses of Parliament, an Awards ceremony, and a high-profile reception that will close our Centenary year.
Main areas of responsibility - the day-to-day work
- Planning: Ensure optimum attention to detail and meticulous planning across a series of high profile events to achieve the highest standards at each event.
- End-to-End Event Management: Deliver a wide range of events including a Conference, high profile reception and Awards to the highest standard.
- Stakeholder Engagement: Collaborate with all internal & external stakeholders to ensure objectives are met.
- Brand: Ensure all events reflect CPRE’s brand standards, tone, and messaging.
- Innovation: Incorporate innovative formats and technologies, as appropriate.
- Risk Management: Develop contingency plans and ensure health, safety, and legal compliance for all events.
We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds. People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.
Closing date: Midday on Thursday 10 July
Interviews: 1st interviews Thursday 24 July, 2nd interviews on Tuesday 29 July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note that we only accept applications from candidates with the right to work in the UK for the intended duration of the appointment.
CPRE is an equal opportunities employer.
No agencies please.
Are you looking to join an organisation who strives to deliver social change for women globally? Are you passionate about using data and research to drive impact in global sexual and reproductive health and rights (SRHR)? Do you have a strong background in research, data analysis, and collaborative research design and implementation? Then look no further!
MSI Reproductive Choices are hiring at an exciting time for an Evidence and Impact Advisor to drive meaningful and actionable insights related to client profiles, marketing approaches, service accessibility, client experience and quality of care.
As well as this, we’re looking for an exceptional individual to provide strategic research studies and evaluations to support the operationalisation of MSI’s 2030 Research and Learning Strategy.
MSI Reproductive Choices have and will continue to fight for women’s rights globally, and despite recent challenges, this is a pivotal and important time to join us!
About MSI
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too. #
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
A strategic analytical professional responsible for managing client experience assessment through annual Client Exit Interview surveys; providing technical data-driven insights to support programming, fundraising, grant management, and advocacy efforts.
This is an exciting opportunity for an early-career public health analyst or researcher looking to apply their skills in survey management, data analysis, and research design and dissemination while making a tangible impact on global SRHR programs. As part of the E&I team, you will have the opportunity to work across all departments at MSI and will be collaborating with team members with a wide range of technical expertise and experience, keen to support your professional development. If you thrive in a dynamic, mission-driven environment and are eager to translate research into action, we would love to hear from you!
Please note that you may also be required to carry out reasonable additional ad-hoc duties.
About You
For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.
This means that we will only accept applications from candidates who are unequivocally pro-choice.
Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.
We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.
We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.
To perform this role, you’ll need the following skills and experience:
Quantitative Data Analysis: Strong analytical skills, including experience working with survey data and large complex datasets, performing statistical analysis, and using tools such as Stata, R, SPSS, Microsoft Excel, or Power BI.
Project Management: Ability to effectively manage multiple research projects, timelines, and stakeholders, ensuring deliverables are met efficiently.
Research Coordination & Management: Experience designing and managing large-scale applied heath research studies (both qualitative and quantitative), including ethical approvals, data collection, and quality control.
Communication & Dissemination: Excellent verbal and written communication skills with experience translating research findings into actionable insights through reports, presentations, and data visualizations, including with the ability to convey complex concepts in plain English to non-technical audiences. Data Storytelling: Skill in translating complex data analyses into clear, compelling narratives for various audiences.
Stakeholder Engagement: Ability to collaborate with diverse teams, including country program staff, researchers, and external partners, to drive evidence-based decision-making. Experience with project management or cross-functional (matrix) team working is desirable.
Attention to Detail: Experience ensuring high standards in research design, data collection, and analysis, with a commitment to ethical research practices.
Drive for Results: Curious, proactive, and passionate about how data can be used to improve performance and outcomes; challenges the status quo to identify and implement innovative approaches.
Ability to Prioritise & Work Under Pressure: Highly comfortable working within tight deadlines, working across multiple projects simultaneously, shifting priorities, and balancing the needs of diverse stakeholders in a fast-paced environment
Formal education/qualification
- Master’s Degree, or higher, in public health research, statistics, economics, epidemiology, demographics, health sciences or related discipline - Essential
- Proficiency in French highly desirable - Please state level in application.
- Additional qualification or formal training in research design, biostatistics, epidemiology, impact evaluation, or data visualisation such as with PowerBI - Desirable
Please view the job framework on our website.
Location: London UK (hybrid working model, 2 days minimum per week in the office).
Full-time: 35 hours a week, Monday to Friday (For UK based team members).
Contract type: Permanent.
Salary: £34,200 - £42,750 per annum for UK based candidates. Discretionary bonus + benefits.
Salary band: BG 7
Closing date: 8th July (midnight BST). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Community Support Worker, you will work alongside the Community Hub Service Manager, providing frontline support to individuals and families who come to the Makery for help. This role requires proven experience in safeguarding, crisis intervention, and advocacy, as well as the ability to risk assess and respond appropriately to a range of situations.
Applications will not be considered without relevant Safeguarding experience and training, and proven track record of working in a community support role (not domicilary care)
Your responsibilities will include:
• Frontline Support & Safeguarding
• Providing immediate crisis support, signposting, and making referrals to specialist services.
• Acting as a Designated Safeguarding Lead (DSL), handling safeguarding concerns and ensuring individuals are safe.
• Conducting risk assessments to determine the most appropriate support for individuals.
• Offering mental health first aid, de-escalating crises, and providing practical guidance to those in distress.
• Having a strong understanding of MARAC (Multi-Agency Risk Assessment Conferences) and how they function, though referrals will be handled by the manager.
• Community Support & Advocacy
• Engaging with individuals facing issues such as homelessness, addiction, domestic abuse, bereavement, and mental health struggles.
• Providing information, advice, and guidance (IAG), helping individuals navigate support systems and access appropriate resources.
• Advocating on behalf of individuals to ensure they receive the help they need from local services.
• Working to break isolation and loneliness by offering time, conversation, and emotional support.
• Teamwork & Day-to-Day Responsibilities
• Working alongside the Community Hub Manager to ensure a smooth-running service.
• Supporting volunteers, engaging in community outreach, and building relationships with external organisations.
• Being hands-on in the hub, whether that’s making a cup of tea, preparing a meal, or simply offering a listening ear.
• Helping to maintain a safe, welcoming, and supportive environment for all visitors.
We are looking for a compassionate, experienced, and adaptable individual who:
• Has proven experience as a Designated Safeguarding Lead (DSL), including handling referrals and working with safeguarding protocols.
• Holds mental health first aid training and has strong knowledge of risk assessment and crisis intervention.
• Has direct experience working with individuals facing domestic abuse, addiction, homelessness, or mental health challenges.
• Understands information, advice, and guidance (IAG) and knows how to advocate for individuals in need.
• Has experience working in a community support setting with vulnerable individuals.
• Is a team player, willing to support colleagues, volunteers, and visitors in any way needed.
• Can remain calm and professional in unpredictable situations and respond appropriately.
• Has excellent communication and interpersonal skills, with a non-judgmental approach.
• Can work flexibly and adapt to the changing nature of the role.
Qualifications and Experience (Essential):
• Educational Background: Possession of an NVQ Level 3 or 4 in fields such as Mental Health, Community Work, Psychology, Youth Work, or other related disciplines.
• Safeguarding Certification: Holding a Level 3 or 4 Safeguarding certification, qualifying them to serve as a Designated Safeguarding Lead.
• Professional Experience: Demonstrated experience in community engagement, mental health support, or outreach work, specifically within community settings rather than traditional care environments.
• Skill Set: Proficiency in applying safeguarding measures, trauma-informed care approaches, and mental health support strategies.
• Community Engagement: Proven ability to support vulnerable individuals, engage effectively with diverse communities, and implement programs that promote mental well-being.
Why Join Us?
At the Makery, you will be part of a purpose-driven organisation that truly makes a difference. You’ll work closely with a dedicated team, helping people who are often at their most vulnerable, and playing a key role in shaping a supportive, responsive, and community-led service.
If you have the experience, passion, and resilience for this role, we’d love to hear from you!
Please only apply for the role if you have proven experience within a community support setting, either with mental health, homelessness or domestic Abuse. This role requires candidates to have a proven track record of risk assessment and Safeguarding at designated lead level.
At The Guardians Grow Charity, we are a gateway to support, a safe space, and a listening ear for those facing crisis.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Slough
£26,208.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care.
This role involves working on a rota pattern made by early, late, weekend and bank holidays.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
We are looking for a female candidate to fulfil this role (Schedule 9, Paragraph 1 of the Equality Act 2010)
Come and join us
The GROW Traineeship gives people with lived experience of homelessness and/or other related disadvantages (including but not limited to; contact with the criminal justice system, mental ill-health or substance use) access to paid employment, training and personal development opportunities. The traineeship lasts for up to 12 months, and each GROW receives personalised training and support to help remove some of the barriers that may have prevented gaining meaningful employment.
We are looking for people who are passionate about using their own experiences to help make change for people in London experiencing bad housing and homelessness.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
As a GROW Trainee, you will play an essential role in delivering Shelter’s purpose to defend the right to a safe home in East London. Our GROW Trainee will learn how to provide advice and advocacy to people experiencing the housing emergency and work alongside a team of advisors, solicitors, support workers and managers who work together to give communities easier access to support and advice. The successful candidate will be given extensive training, support, and supervision to support them to achieve this. They will also have access to a flexible personal budget to help in your own personal and professional development.
The successful candidate will also be expected to contribute to community hub priorities and be involved in systems change work in the area.
The GROW trainee programme includes opportunities to get involved in developing services in London and across Shelter at a national level, using your experiences to influence our local strategic aims.
About you
We are looking for people who have experience of overcoming personal challenges and barriers and who are passionate about using their own life experiences to help make positive change for others. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.
Please note
This role is ring-fenced for those with lived experience of multiple disadvantage.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free of harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs sent by external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Role
We are looking for an Operations Administration Assistant to provide efficient and proactive administrative and operational support to the Senior Management Team, and the wider operations and regional team as required. This role is pivotal in ensuring the smooth delivery of services by coordinating documentation, supporting data processes, and assisting with project implementation across the Trust’s care environments.
Key Responsibilities
1. Executive & Team Support
- Managing calendar, travel bookings, and expense submissions.
- Prepare and format professional reports, presentations, and briefings.
- Assist in producing communication materials, including brochures and digital content.
2. Operational Coordination
- Monitor and report on incidents, accidents, and key compliance data across services.
- Collate and maintain the KPI data from care homes and villages.
- Manage the rollout and filing of operational documents and ensure version control.
- Support collection and sharing of service updates with internal stakeholders.
3. Project Support
- Assist in implementing strategic and business continuity plans.
- Coordinate with general managers and regional managers to track project milestones.
- Maintain project documentation and follow up on action items.
4. Administrative Services
- Provide cross-functional administrative support to Operations, HR, and property teams.
- Maintain operational records, databases, and inventory systems.
- Schedule meetings, support event planning, and manage operational logistics.
5. Compliance & Process Support
- Ensure documentation and communications comply with the Trust’s policies and regulatory standards.
- Identify opportunities to improve workflow, data accuracy, and operational efficiency.
- Act as a point of contact for internal teams and external partners.
6. Executives’ PA Support
- To provide support and cover to the Executives PA as required.
About You
The ideal person will be friendly and approachable and understand the importance of attention to detail. It is important you have the ability to prioritise tasks, have a flexible approach and good time management skills. Excellent communications skills both written and verbal are essential.
Personal Specification
Skills & Competencies
- Highly organised with excellent attention to detail and follow-through.
- Strong written and verbal communication skills.
- Proactive, adaptable, and solutions-oriented.
- Strong interpersonal skills with the ability to build rapport across teams.
- High degree of professionalism and discretion.
Technical Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Comfortable with data handling, formatting, and generating reports.
- Experience using project and document management tools (e.g., SharePoint, Teams, etc) is a plus.
Qualifications & Experience
- Degree desirable but not essential.
- Prior administrative experience in healthcare, social care, or charity sectors is advantageous.
- Basic understanding of financial processes and procurement is a bonus.
Working for Us
We offer a competitive salary, opportunities for professional development and progression and a supportive and collaborative work environment. You will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:
- We will pay for your DBS / PVG disclosure certificate
- Induction and commitment to ongoing learning and development
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
- Access to Blue Light Card - discount service providing members with thousands of amazing discounts online and on the high street
- Aged 18-22 – we pay at least National Living Wage rate
- Pension contributions
- Paid holidays
- Free onsite parking
The client requests no contact from agencies or media sales.
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours
Start date: August 2025 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £26,575 per annum if based in Manchester, Nottingham, Newcastle or Bristol. £29,150 if based in London. All roles also receive a £312 yearly tax-free work-from-home allowance.
Application deadline: Monday 14th July 9 am
This application process will consist of 3 stages: Application, telephone interview and Assessment Centre (Via Zoom). Telephone interviews will take place week commencing 21st July and Assessment Centres will take place w/c 28th July. Please let us know if you will not be available during these dates.
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because, currently, a student from a disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report and Impact Report.
Role overview
upReach is seeking to hire a People and Culture Officer to provide administrative support in various areas of the charity. You will work with the Senior People and Culture Manager in areas including recruitment, onboarding, offboarding, employee relations, and a variety of HR projects such as Training, Learning and Development, EDI, and policy development.
This position would be suited to individuals who are passionate about upReach's mission and have an understanding of the challenges facing those from lower socio-economic backgrounds.
Our values
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
Skills
The ideal candidate will bring with them the following skills:
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Organisation
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Communication (both written and verbal)
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Collaboration
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Attention to detail
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Relationship building
Experience
To be successful in this role, you will bring with you the following experience:
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Strong organisational skills with a keen eye for detail and the ability to manage a varied workload;
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Excellent communication skills and strong written English with the ability to communicate with students, team members and partners;
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Confident with a range of technology, programmes, and tools, including experience using Google Suite. Experience using HR platforms is desirable.
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Experience working in a fast-paced environment and working independently to find solutions to problems;
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Self-motivation and an ability to work in a small team as well as independently, and work with a wide range of team members.
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Ability to engage and communicate confidently with candidates and hiring managers via phone, email, and in person.
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Previous experience working within an HR role is desirable, and if you have or are working towards a CIPD qualification, please mention it in your application.
Responsibilities
Recruitment & Onboarding
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Work with managers to refine job descriptions, post roles, and advertise vacancies effectively.
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Manage the Recruitment inbox, responding promptly and professionally to candidate queries.
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Oversee the Applied platform to facilitate end-to-end recruitment, including application tracking, interview scheduling, and assessment centre coordination.
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Provide comprehensive administrative assistance during onboarding, including preparing offer letters and contracts, conducting reference checks, and creating induction schedules.
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Coordinate equipment setup (e.g. laptops, phones) and access to key systems such as Appogee for new starters.
Offboarding
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Assist managers and employees through the offboarding process to ensure a smooth transition.
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Conduct exit interviews and summarise feedback to facilitate continuous improvement efforts.
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Manage administrative tasks for leavers, including system deactivations, final leave calculations, and equipment returns.
Operations & Systems Management
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Maintain and update employee data.
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Assist with the planning and administration of staff surveys, including setting up surveys, booking town halls, and coordinating related logistics.
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Assist in event coordination, including booking venues, transportation, and accommodations for key events such as the SSMAs, Team Day, Gala Dinner, Mental Health First Aid Training and staff induction weeks.
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Oversee the movement and tracking of all tech equipment across sites in line with onboarding and offboarding processes.
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Act as the first point of contact for general People & Culture queries, providing consistent and helpful support to all colleagues.
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Ensure employee records are accurately maintained and GDPR compliant.
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Produce HR-related reports covering recruitment, onboarding, offboarding, and employee engagement metrics (with guidance from senior colleagues).
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Work closely with the Senior People & Culture Manager to review and improve internal HR processes, aligning them with organisational goals.
We offer an opportunity for the successful candidate to study for a CIPD qualification (Level 3 or 5, dependent on skills and experience) whilst in the role.
Team Culture & Benefits:
By joining the upReach team, you will be joining a team who are dedicated to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working
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Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.
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Birthday leave and volunteer leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increases to 5% after 5 years of working with us.
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Cycle-to-work and tech buying schemes.
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Monthly socials
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Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days
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Summer Hours (early Friday finishes from June to Aug)
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Personal Development Budget, activated after 6 months in the role
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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Ready to apply?
We are passionate about making our recruitment process fair and accessible to all. All of our applications are blind screened, and our job packs are available in Braille, large text or another formats upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Monday, 14th July at 9 am.
Equal Opportunities
At upReach, we value being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+. During the application process you will be asked to fill out your diversity information, this will not affect your outcome and cannot be seen by application reviewers and interviewers. All diversity data collected is anonymous.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Conservation Officer - Mourne Park on a fixed term contract until December 2029 to support the work on the development and delivery of The National Lottery Heritage Funded project at Mourne Park.
The Role:
• This is a key role in The National Lottery Heritage Funded project at Mourne Park. The Conservation Officer will be required to work on the development and delivery of woodland creation and restoration operations, natural and built heritage and countryside access projects and local habitat auditing and assessment programmes.
• The role will be responsible for providing advice and assessments to landowners who wish to participate on the woodland creation or restoration element of the project and continually monitor work undertaken to ensure successful implementation.
• You will co-ordinate and oversee implementation work on heritage conservation projects identified by the project, including the writing of management plans when required.
• You are responsible for fostering good relations with partners, contractors, interested organisations and individuals, local people, visitors and the media. Identifying, reviewing and meeting with potential partners who could assist the project to meet its objectives and whose objectives could be assisted by the project.
• This role is based in Mourne Park, Northern Ireland and will require the successful candidate to travel to site and around Northern Ireland as required.
• This role is a funded fixed term role until December 2029.
• This role will require an enhanced DBS check as part of our pre-employment checks.
• This role is made possible thanks to The National Lottery Heritage Fund and National Lottery Players.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• Hands on experience in project delivery especially in complex, multi-disciplinary projects bringing together a variety of skills from both within and outside the organisation to plan, monitor and deliver projects on time and to budget.
• You’ll have experience in forestry or conservation land management experience, including experience of volunteer and community engagement.
• You’ll have achievement in working with, developing and managing land management and owning partners.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
• You’ll know about the techniques for native woodland creation, native woodland design for conservation and economic objectives, and experience of managing woodland creation sites.
• Strong communication skills, both written and verbally being able to liaise with internal and external stakeholders, especially volunteers using a variety of methods to suite the audience.
• This role does require regular travel to and from Mourne Park and Northern Ireland. A full UK driving licence is required.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage.
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams week commencing 21st July.
The University of Bath is a place of energy and ambition, where academics, students and supporters alike drive to challenge ideas, push boundaries and create solutions that change lives. It’s exactly this spirit that makes Bath special. With top 10 league table rankings in 2025 and a string of recent accolades and awards, Bath is one of the most innovative and high-performing universities in the UK.
The University’s Vice Chancellor, Professor Phil Taylor, took up his post in 2024, and a new Director of Advancement joined in 2025. As the University approaches its 60th anniversary, we are reflecting on our many successes and looking ahead to what’s next, ensuring that Bath remains at the forefront of research in digital, sustainability, and health and wellbeing – areas which already have had a global impact.
Advancement is at the heart of making that vision a reality, and we are building a high-performing team with the ambition and determination to match. With new leadership and a strong history of inspiring and developing teams, we are setting the stage for success. This is a department where you will be encouraged and empowered to make a significant mark and build your own career impact.
For the Head of Philanthropy, this presents an opportunity to engage with an untapped, high-potential prospect portfolio. There are major gifts in the seven and eight figure range that we know are within our reach. We also have inspiring programmes and projects where funding partners can continue to shape and contribute to solving key societal challenges.
This is an especially exciting time for us. We are preparing to welcome a new Chair of Council, who will play a pivotal role in shaping our governance and strategic direction. Alongside this, we are launching a new university strategy, designed to drive excellence in education, high-impact research and global partnerships.
Joining our team means stepping into an environment where learning and development are at the forefront. You’ll be supported through a tailored L&D programme, created and led in collaboration with impressive sector leaders. Just as importantly, you’ll be working alongside committed and supportive colleagues who value collaboration and shared success.
What do we stand for as a department? We believe in ambition, integrity and creating meaningful connections that drive real change. We’d love to see a colleague join us who is keen to stretch themselves, willing to learn from others, ready to share their experiences and committed to contributing positively to both Advancement and the wider University mission.
So, if you thrive on building relationships, love the challenge of philanthropy, and want to be a key part of shaping Bath's future of research and innovation, we want to hear from you.
For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates. For further information, key dates, and how to apply, please visit our website by clicking APPLY.
Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.
Closing date for applications: 09:00 on Monday 14th July 2025
Purpose of the Job
The role is a key part of the HFEH Mind team delivering mental health services across Hammersmith & Fulham, Ealing, and Hounslow.
The Volunteer Coordinator is responsible for recruiting, supporting, and retaining volunteers across the charity. You will ensure that volunteers have a positive experience, receive appropriate training and guidance, and feel valued for the time and skills they give. You will also work closely with staff to match volunteers to roles.
We currently offer three types of volunteering roles at HFEH Mind:
- Client facing support– Working alongside staff supporting service users
- Events – Supporting outreach & fundraising efforts and promoting our work
- Central Support – Blogging, graphic design, administration, etc.
General/Key Responsibilities
- Interview, recruit, onboard, and induct new volunteers in line with organisational needs, maintaining around 50-60 volunteers across the charity.
- Work with staff to identify new volunteering opportunities and develop volunteer role descriptions.
- Work effectively to ensure volunteers feel a part of HFEH Mind and gain value from their time with us.
- Develop and maintain volunteer policies, role descriptions, and procedures.
- Ensure all volunteering activity adheres to safeguarding, GDPR and health and safety policies.
- Promote volunteering opportunities through social media, local networks, and community partnerships
- Develop and deliver engaging volunteer training, support sessions and recognition initiatives.
- Be the main point of contact to support volunteers, listen to suggestions and/or concerns and support in resolve any volunteering related issues or complaints.
- Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate.
- Ensure each volunteer is assigned a named supervisor and receives appropriate supervision (at least every 4–6 weeks depending on role)
Volunteering Experience
- Ensure volunteers are receiving regular supervision and support during their placement.
- Monitor volunteer satisfaction, provide ongoing recognition and celebrate volunteer contributions
- Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews
Administrative
- Maintain an up-to-date volunteer database and contact list.
- Support Director of Adult Services to provide reflective practice sessions for service-facing volunteers.
- Ensure volunteer training compliance is at required levels.
Other Responsibilities
- Join monthly volunteer meeting with Operational Directors, Head of Marketing & Communications and Head of HR.
- Ensure that equity and inclusion are at the heart of our volunteering programme and share in our commitment to equality of opportunity and to eliminating discrimination.
- Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team.
- Share our commitment to safeguarding adults and children at risk of harm, and ensure that volunteers are trained in and adhere to safe practice.
- Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
- Undertake any other duties commensurate with the level of the role.
Person specification
Essential
- Experience of working with or coordinating volunteers, ideally in a charity.
- An understanding of and commitment to improving the mental health of our communities, and ability to ensure that volunteers with lived experience of mental health problems are included and supported.
- Excellent verbal and written communication skills and the ability to work with people with from diverse communities with a range of life experiences, views and reasons for volunteering
- Ability to support, organise, and motivate people, and ensure that volunteers feel like they belong within the organisation
- Good IT and administration skills (e.g. Microsoft Office, databases)
- Commitment to equality, inclusion and the values of the charity sector.
- Understanding of safeguarding, GDPR and confidentiality.
- A proactive and flexible approach to problem solving
- Ability and willingness to travel to HFEH Mind sites.
Desirable
- Experience of working in the charity or community sector.
- Experience of HR administration, in particular recruitment and onboarding.
- Experience in delivering training or group facilitation.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
The Woodland Trust is looking for three People Project Partners - Job Families to form an important part of a new team that will deliver a people transformation project.
The project is focused on creating clear job families, clear job descriptions, updating policies, benefits and terms and conditions of employment. It will build capability and support people related processes that provide the basis for talent and career development and ensure colleague practices are legally compliant, fair and aligned with our organisational values.
The Role:
• This role is key to helping us meet our financial goals through creative ways.
• You’ll help build capability and support related processes that provide the basis for talent and career development.
• You’ll deliver a structured plan of activity, partnering with multiple areas of the organisation.
• You’ll present clear and robust recommendations, guiding leaders and colleagues and all levels.
• You’ll support with the implementation of a job family framework, including building on the development of existing job families and job family levels.
• You’ll manage ways of working, challenging and seeking improvements where appropriate.
• You’ll create regular updates, training sessions, briefing packs and other supporting materials.
• This role is a 24-month fixed term contract.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
• You’ll have experience delivering similar people focused transformation projects in a complex geographical challenging organisation.
• You’ll have a strong understanding of talent development.
• You’ll have strong influencing skills with the ability to influence and persuade stakeholders to create consistent job descriptions.
• You’ll have good knowledge of skills mapping a developing career pathway in an organisation.
• You’ll have experience working in a fast-paced HR environment.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 24th & 29th July.