Programme Officer Jobs in Haringey, Greater London

Philanthropy Officer: Join the Fight Against MS! (£36,309 - £38,786 pa)

Are you passionate about making a difference in people's lives? Do you want to be part of a community that's strong enough to stop MS?

The MS Society is looking for a dedicated Philanthropy Officer to help us raise vital funds and drive our mission forward.

Location: London office (N4) with flexible remote working Salary: £36,309 - £38,786 per annum Benefits: 38 days annual leave (including bank holidays), enhanced pension scheme, employee assistance programme, cycle to work scheme

About the Role: As our Philanthropy Officer, you'll play a crucial role in generating income through building meaningful relationships with high-value supporters.

You'll have the opportunity to:

• Manage your own portfolio of philanthropists, crafting personalised engagement plans
• Collaborate with our highly committed Appeal Board and senior leadership to cultivate major gifts
• Secure significant gifts to help deliver services and fund our pioneering research programme
• Contribute to an ambitious team that's revolutionising MS treatment and support

About You: You're a relationship builder with a flair for storytelling and a drive to exceed targets.

You have:

• Experience in philanthropy fundraising with a proven track record of securing major gifts
• Exceptional communication skills - both written and verbal
• The ability to work collaboratively and influence a wide range of stakeholders
• A proactive, solution-focused approach

Why Join Us? At the MS Society, we're united by our mission to stop MS in its tracks. We offer:

• A supportive, inclusive culture where your ideas are valued
• Investment in your development with training opportunities and clear progression paths
• The chance to work alongside leading scientists, campaigners, and people living with MS
• Smart working options to support your work-life balance
• Enhanced leave for new parents, carers, and those affected by disability or family circumstances

Every day, you'll see the impact of your work as we edge closer to our goal: a world free from the effects of MS. Your contribution will directly improve lives and accelerate ground-breaking research.

Ready to Take on This Rewarding Challenge? If you're excited to use your skills for good and join a team that's changing the future for people with MS, we want to hear from you! Apply by 9am on Tuesday 25 June 2024.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you want to support students to identify and achieve their goals and aspirations? We need a dedicated Wellbeing Officer to join our Wellbeing Team. You’ll be responsible for building excellent rapport with students and working with the Head of Student Wellbeing, Quality and Impact to develop support plans and resources for the students to be their best self.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen. 

Main responsibilities 

• You’ll work with the Wellbeing team and wider staff to manage daily interactions with students 

• You’ll be responsible for student welfare and safeguarding at various sites 

• You’ll advise staff on student’s goals, needs and communication strategies to help the student get the best learning experience 

Who we’re looking for 

• You have experience working within a social care environment and providing services that directly empower and enable disabled people 

• You have experience working in a way that promotes self-advocacy and supports people to make their own choices 

• You have the ability to build rapport with people at different and different abilities 

• Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 
 
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees. 
 
We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 
 
We’ve been praised for our thorough induction process and supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible to provide the best possible service.

Please send us your CV and a cover letter. In your letter, please tell us: 

1. What are the top three qualities that make you an excellent Wellbeing Officer? 

2. What skills do you have to support students with varying communication needs? 

3. How would you contribute to Share’s journey towards excellence in Autism? 

Please also complete our equal opportunities form which can be downloaded on our website. If you would like to have a chat about the role, please contact a member of the HR team.

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

 We look forward to receiving your application. 

Bild

Chief Operating Officer

£59,000 - £69,000

Permanent, full-time

Remote with at least one office-based day per week in person / in office

Since 1971 Bild has  championed the human rights of people with learning disabilities. We want a society where everyone enjoys the same rights and opportunities.

For over 50 years we have protected and supported the rights of people with learning disabilities. In partnership with others, we identify and share best practice to help build a more inclusive society. We seek to empower and enable people to thrive. We work with people with lived experience to support organisations and their staff to build inclusive environments and communities.

The Bild Group - Bild, the Restraint Reduction Network (RRN) and Bild Association of Certified Training (ACT) - are three independent charities with their own governance arrangements, who share the same common goal. The Group shares support functions including communications, finance and HR.

Our Chief Operating Officer is a newly established role to have oversight of all Bild operations and those of the Restraint Reduction Network, a charity

with an ambitious vision to eliminate the unnecessary use of restrictive practices in health and social care and education

The responsibilities of the COO are multifaceted. In addition to being the lead for the efficient functioning of the organisation, the role is responsible for ensuring that all grant funded projects are run smoothly and are completed on time and within budget. This includes our traded services such as workplace training and qualifications programmes.

The role deputises for the Chief Executive and is responsible for HR and future workforce planning as well as business development across the group.

We are seeking a senior manager with relevant sector experience – charity, disability, health, social care, education – who has held responsibility for multi-programme and project management delivered in co-production with stakeholders and partners. Your responsibilities will have included the development of a sustainable income generation programme, the production of funding bids and reporting to funders.

Your wider people management experience will have included multi-disciplinary team leadership and involvement in, or leading, wider people and organisational development interventions.

Closing date: 27th June at 10am

First Interviews: Week beginning 8th July 2024

Second Interviews: Week beginning 15th July 2024

An exciting opportunity has arisen to work with Eldon Housing Association.  We are looking for a great Tenant Activities and Engagement Officer.

You will make a significant contribution to the future direction of Eldon by adding value, ideas & inspiration and really drive forward our continued success. This is a fantastic opportunity to work for a developing independent and sustainable organisation with tenants at the heart of everything we do.

This is a varied and exciting role, focussing on our tenants who live across four extra care sites and five sheltered housing sites, with the majority being older people. 

Key areas of the role are:

· Developing a programme of engaging activities for our tenants

· Engaging with tenants to understand their needs and aspirations.

· Promoting a philosophy of privacy, dignity independence, choice, rights and fulfilment.

· Working collaboratively with colleagues, supporting tenants’ meetings, building networks.

· Supporting volunteering opportunities

You will be joining Eldon Housing at an exciting time in its development and transformation. 

To find out more about our work please visit our website. 

The ideal person for this role will have the ability to work with older people, particularly those with vulnerabilities and an understanding of the challenges they may face, including living with Dementia.  You will be able to deliver creative and engaging activities and understand how to work in partnership with others.

We have some great staff benefits here at Eldon, including:

• Healthcare Cash Back Plan worth up to £1,300 per year on your routine healthcare costs.
• Employee Advice Line, offering a 24-hour confidential advice service.  
• Reward Me Now membership (exclusive discounts),
• Employee Recognition Schemes, including Employee Excellence Award
• Additional annual leave with qualifying service. 
• A comprehensive induction and training programme with ongoing development.
• Genuine career development opportunities

We will be reviewing applications on an ongoing basis therefore early applications are advised. 

In the first instance, please submit an up-to-date CV.  

An Enhanced Disclosure and Barring Service check will be required.

Eldon Housing is committed to Equality & Diversity

We will process your data for recruitment purposes only.

Eldon Housing Association – Passionate – Professional - Caring

Details

Salary: £36,029 per annum

Location:  Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is based in King’s Cross, London (WC1X 9JG).Our expectation is that you will come to London a few times each month for team meetings, including a quarterly ‘all staff’ event, and a quarterly External Affairs away day. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.

Contractually this role is London-based.

Contract: Permanent, full time (35 hours per week).

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 5pm on Wednesday 19 June 2024.

Interview dates: Interviews will take place on Tuesday 2 and Wednesday 3 July 2024. 

Interviews can take place in person at our office in London or remotely via Teams. We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

We’re looking for a creative-loving Marketing Communications person to join our digital content team at Hospice UK. It’s a really exciting chance to jump into a pivotal role here, and facilitate much of the great visual content that we produce as a team.

You’ll be working with some lovely people in the wider Communications and Campaigns team, which is part of an External Affairs directorate. We’re a small, close-knit department but already this year we’ve achieved some truly mighty results – not least, our recent rebrand, new strategy and new visual identity.

As you might imagine, working at a hospice charity brings with it some truly compassionate people. It’s a really lovely place to work because the people make it so. As Senior Marketing Communications Officer, you’d be part of a team of three, including your line manager (Senior Digital Marketing & Campaign Manager), and Membership Communications Officer.

And yes – as a hospice charity, we do work with death and dying on a daily basis. But it’s not all doom and gloom. Actually, by talking about it, writing about it and sharing stories about it, we’re helping to remove the stigma and taboo that it often comes with. And those stories and communications help give people hope, strength and confidence, sometimes when they need it most.

As Senior Marketing Communications Officer, you’ll be looking after a lot of our more creative, aesthetic products and projects. You might already be working as a Marketing or Digital Marketing Officer or Coordinator, and looking for the next step for your career. Or you could be an established Marcomms professional searching for a new challenge. Maybe you’ve already been in a marketing management position and want to get back to doing what you love!

Either way, you’ll be pretty knowledgeable on how to look after digital channels like social media and websites, and will have some experience of both. You might have some photoshoot management and video projects under your belt too, and ideally you’ll have experience of managing a digital asset management system. The role will also involve some print project knowledge, so it would be really handy if you’ve looked after relationships with designers, printers and know how the process works (and what gsm our new Impact Report should be, for example!)

We don’t expect you to be a brand specialist, but hopefully you’ll have experience of working with an organisation’s brand book, tone of voice and visual identity guidelines. That’s because many people in other teams here will turn to you for guidance on how to use our new brand, which logo or font to use, and requests to source appropriate photography in our house style.

We’re looking to bolster our content and storytelling about compelling hospice care, and we’d love someone to join us with ideas on how to elevate that, and help source and write those stories up for us. Part of your role as Senior Marketing Communications Officer will be to help produce content – stories, videos, photos, resources – to our two major national campaigns: Hospice Care Week, and Dying Matters Awareness Week. Check out what we did for the latter: a beautifully animated film and stories of the people in it.

Here’s what the outgoing role-holder says about her time here: “I’ve loved the variety of this role and being able to work with different teams on various projects - it keeps work interesting! I have also really enjoyed the people – my colleagues in the team are knowledgeable, supportive and collaborative.”

We’re based in London’s King’s Cross, just a five minute walk from the station. But Hospice UK employees are based all over the UK! Our hybrid working policy means that as long as you are able to get to the office a few times a month, you’re free to work from wherever you want (in the UK) for the rest of the time. We have both quarterly all-staff and External Affairs away days, which are a great chance to catch up in person with colleagues from around Hospice UK.

If you’re interested in our exciting Marketing Communications role, we’d love to hear from you.

Hospice UK:

As the national champion for hospices, we fight to make sure hospice care is there for everyone, from every background. We fight to make sure hospices are able to deliver the best personalised care. We fight to make sure hospices can thrive – today and into the future.

We represent the community of more than 200 hospices across the UK. They do everything they can for children and adults living with long-term illnesses or approaching the end of their lives. We do everything we can to support hospices’ invaluable work.

Our mission is to promote and protect hospice care for all who need it, for now and forever. 

How to apply

If you would like to apply for this role, please send the following documents to recruitment by 5pm on Wednesday 19 June 2024 

• Your CV. Ideally in Word format.
• A completed supporting statement form
• A completed equalities monitoring form

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel

Please make sure you provide your contact details in your email.  We’ll contact you to let you know whether we would like to meet you. Please do note the interview dates above

Would you like to work with an organisation that represents the diversity of communities across the UK? Do you have experience in delivering projects and influencing with impact at all levels?

We are collaborating with a charity that supports students from disadvantaged backgrounds to access top institutes. We are recruiting a University Access Officer to work in London across up to three schools This role includes travel to various sites.

The Contract:
*Salary: £26,400
*Working Pattern: Full-time (work from home on Fridays)
*Contract: Permanent
*Reporting to: Programme Manager

Benefits:
*Holiday: 25 days + extra days off between Christmas and New Year
*Pension: Employer pension contributions of 3%
*Health and Wellbeing: Employee Assistance Programme, 24-hour GP access, Mental Health First Aiders
*Volunteer Allowance: 3 days per year to volunteer for a cause you are passionate about
*Commute Support: Travel allowance for expenses over £10 per day
*Discounts and Offers
*Learning & Development
*Celebrations and Social Events

About the Role:

As the University Access Officer, you will work with school staff at all levels, volunteer tutors, and the rest of the organisation's team to ensure the programme is delivered effectively. Other roles and responsibilities include but are not limited to:

*Engaging with students in school and enrolling them onto the programme
*Assessing student progress towards making successful university applications
*Uploading information onto the Salesforce database (training provided)
*Building and managing relationships with volunteers to ensure they have a positive experience of the programme
*Managing students' relationships with volunteers through monitoring systems, emails, and phone calls
*Working with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
*Chairing and presenting at school meetings with senior management to report on programme progress
*Supporting the volunteering team by helping deliver volunteer training sessions and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off provided)

About You:

*Influence with impact at all levels
*Deliver projects and manage administration accurately
*Effectively time manage with excellent skills in planning and organisation
*Lead and manage change to embed the programme in schools
*Work independently at pace
*Manage upwards and advocate for your own needs
*Resilient and adaptable
*Skilled in building and maintaining excellent stakeholder relationships, both in person and remotely

If this exciting opportunity is of interest please get in touch now for more information! We are reviewing CV's as they come in. Our client plans to hold face to face interviews on the 4th and 6th June ( Some flexibility on a later date if needed)

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

• Manage the working practice and support the development of team members within the Programmes team including direct line management of the x2 Senior Expedition Coordinators.
• Recruit and induct senior expedition leaders (Chief Leaders) with the support of the Programmes team.
• Act as the key contact for Chief Leaders during the planning phases of expedition programmes.
• Act as the first port of call for all queries relating to operational management.
• Support the Curriculum, Impact and Training Manager, in the management, planning and delivery of training events for both Leaders and Young Explorers.
• Support and guide Chief Leaders and wider expedition leader teams to develop robust and developmental operational plans.
• Contract efficiently and liaise effectively with third-party providers in-country to ensure logistical plans and support is in place to develop programme itineraries.
• Recruit and assess high quality and appropriately skilled volunteer leader teams for upcoming expeditions. 
• Support the Head of Programmes and Expeditions to develop expedition budgets and forecast expenditure to inform future planning.
• Manage processes and relationships with team members and external providers to ensure cost-effective practice.
• Support senior expedition leaders to deliver expeditions on budget.
• Manage the process of reconciliation following the return of our programmes.
• Review and develop organisational policies and operating procedures to ensure and maintain best practice, working with Technical Advisors as appropriate.
• Liaise with external auditors as appropriate to ensure compliance with BSI 8848, AALA and the Learning Outside the Classroom quality assurance criteria.
• Support expedition Chief Leaders and colleagues to develop risk and incident management protocols appropriate for the expedition location and client group.
• Participate in the Operations Sub-Committee and main board meetings with trustees as necessary.
• Represent the charity as an ambassador in a range of public fora.
• The Expedition Manager may be delegated responsibility for the oversight and development of specific process areas as appropriate.
• Liaise with external suppliers to arrange and review annual staff training for the Duty Operations team. 
• Be ‘on call’ during operational periods as part of a duty rota.
• Act as Senior Duty Officer to lead, manage and coordinate responses to field incidents or crises.

Prospectus are delighted to be helping London's Air Ambulance, the charity that provides advanced trauma care across the capital in their search for a Fundraising Training and Engagement Officer(Face to Face). They operate a helicopter and rapid response vehicle service 24 hours a day, 365 days a year, carrying out critical care procedures at the scene. A global leader of rapid response and critical care, they bring the hospital to the roadside to ensure that seriously injured people receive urgent treatment immediately.

The Fundraising Training and Engagement Officer (Face to Face) will support the development, management, and optimisation of London’s Air Ambulance Lottery and Regular Giving programs which has phenomenal success via face-to-face fundraising. An exciting opportunity which will see the successful candidate working closely with the Operations Team, paramedics, doctors, and pilots to develop and deliver training to face-to-face fundraisers that brings the work of London’s Air Ambulance to life. The post holder will also work closely with external agency partners, as well as internal stakeholders and various teams within the charity.  

The successful candidate will thrive on collaborative work, excel in presenting compelling narratives which inspire other fundraisers to do the same. An analytical mindset is essential, along with the ability to grasp facts and data to manage projects effectively. This role is the vital link between key internal charity stakeholders and external fundraisers, trainers, and account managers and therefore a thorough understanding of the sector and or campaign management via a similar role within the charity or private sector will be key.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Flora Cunningham at Prospectus. 

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Job title: Media Officer

Salary: £34,042 per annum

Location: 5.7 The Loom, 14 Gower’s Walk, London, E1 8PY (UK Hybrid Working)

Contract/Hours: 35 hours per week, Full Time, Permanent

Benefits

• 33 days of holidays including bank holidays plus Christmas office closure.
• Option to buy or sell holiday days.
• Generous pension scheme of up to 10% employer contribution.
• Bike loan scheme for the purchase of a new bike.
• LinkedIn Learning with an extensive number of courses available.
• Employee Assistance Programme.

Fairtrade Foundation is recruiting for a Media Officer to work within the media section of the Public Affairs Team on the development and delivery of media strategies and campaigns.  You will need to build and maintain relationships with print, broadcast, and digital media outlets, to ensure impactful coverage of Fairtrade and its positive impact for producers. 

The role is a vital and highly visible one within the Foundation. You will join a small high performing team that creates, develops, and promotes compelling stories about Fairtrade to increase awareness of Fairtrade's work, our mission and help influence for a fairer trade system, as well as playing a key role in events such as the Fairtrade Fortnight. You will have excellent writing skills, along with experience of working in a busy press office dealing directly with journalists and managing the external media monitoring and press clippings services. You will often be first point of contact for journalist enquiries. You should also have experience of using web content management systems and specialist journalist contact databases. If you have experience of organising events for journalists with the aim of securing media coverage, that’s great, but it’s not essential.

It’s an exciting time to join the Fairtrade Foundation – we are about to celebrate 30 years of the FAIRTRADE Mark in the UK. Fairtrade Foundation is a passionate and ambitious development organisation committed to tackling poverty and injustice through trade. We are best known as the independent, not-for-profit body behind the FAIRTRADE Mark, a product label assuring consumers that their purchase helps disadvantaged farmers and workers in developing countries secure a better deal.

Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.

The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community. We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Closing date: 10am, 21 June 2024

Interviews will take place: 4 July 2024

About the role:

We are looking for a Digital Marketing Officer to support our Marketing Lead in the delivery of all elements of marketing communications to meet the needs and objectives of internal clients in the Hospice. You’ll have experience in creating and updating engaging and effective website content using WordPress (or similar), managing website projects, and reporting on website performance using Google Analytics.

You will take responsibility for the delivery of engaging integrated marketing campaigns across the Hospice’s divisions, and generate awareness and income through innovative, focused and cost effective online and offline marketing campaigns. You will use your experience of marketing campaign management to be responsive to the ever-changing marketing landscape and implementation of new marketing techniques (both digital and traditional) across all channels.

Overall, you will have excellent planning, organisational and project management skills, with exceptional attention to detail and appreciation of copy and production quality issues.

As well as our competitive salary package and the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:

· 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)

· educational and professional development opportunities (we have an on-site Education Team)

· free on-site parking

· tranquil Hospice grounds

· subsidised meals at our on-site restaurant

· Employee Assistance Programme

· access to Blue Light Card discount card

· access to our Group Pension Scheme

· wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.

About our Marketing and Communications Team:

Tracking, metrics, followers, responses… we marketing folk love to prove the difference we make.  At Princess Alice Hospice, the difference you’ll make means more. It means excellent care when it matters most in life. That’s our USP: that Ultimately Satisfying Purpose that comes from knowing that everything you do is making a difference to our patients, their families and friends.

We’re small enough to be a close-knit team where you can see the difference your campaigns make to the care we give every day. But big enough and ambitious enough for you to grow and explore new media, tools and techniques. You’ll be working on campaigns to raise our profile and attract supporters, fundraisers, staff, visitors to our shops, volunteers and our local communities. All with a professional, experienced marketing team to learn from and learn with.

About us:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As a Project Coordinator you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're passionate, self-motivated, and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role, and hear from our Chief Executive about our charity's ambitions.

Person specification

We are looking for someone who:

* Has a passion for our cause.
* Is fully committed to equality, diversity, and inclusion.
* Is self-motivated.
* Has excellent attention to detail.
* Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
* Has a flair for developing great relationships, particularly with schools and colleges.
* Is proactive and tenacious, able to seek out new opportunities and remain resilient.
* Is creative and likes coming up with new ideas.
* Is ambitious for themselves and for the charity.
* Has high computer literacy.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across the UK face today.

Role:   Supporter Development Officer

Location: London, Haig House (Hybrid) 

Contract Type: Fixed Term Contract – 1 Year

Hours: Monday – Friday, 9am-5pm 

Salary: £32,910 to £34,491 per annum (Inclusive of London Supplement)

Are you looking to spearhead impactful marketing initiatives while championing a noble cause? Join us at the Royal British Legion as a Supporter Development Officer.

Supporter Development Officers at the Royal British Legion play a crucial role in executing the organisation’s Supporter Development communications plan. Reporting to the Supporter Development Manager, this position entails supporting on various projects, with a focus on in-memory fundraising, aimed at generating income and nurturing supporters who have made a donation in memory of a loved one. Collaboration within a cohesive framework across departments such as Supporter Acquisition, Planning, Marketing, and Finance is essential to thrive in the One Legion culture.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. 

Responsibilities involve supporting and delivering marketing and stewardship campaigns through diverse channels like email, direct mail, phone, SMS, and social media. This encompasses managing creative content, ensuring alignment with the charity’s strategies, and adhering to brand guidelines. Additionally, the role will support on budget drafting, expenditure control, and maximizing financial returns while minimizing costs for campaigns.

Operational excellence is pivotal, involving contribution to response handling processes, detailed post-campaign analysis, managing reporting requirements, and print management. Building relationships with partner organizations, fostering internal collaborations, and ensuring compliance with relevant industry regulations are also integral components of this role.

Ideal candidates possess experience in managing multifaceted email and direct marketing campaigns, proficiency in analysis to help inform strategic decisions, familiarity with print production, and a strong grasp of consumer marketing, particularly within the charity sector. Moreover, excellent analytical, communication, organisational, and problem-solving skills, along with IT proficiency and alignment with RBL's mission and values, are essential attributes for success in this role.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of three days a week during probation, with the opportunity to move to two days per week after probation period, connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 21st June 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About the role 

This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website. 

Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.

What you will do as part of our team 

Marketing:  

• Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness. 

• Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Co-lead on the project management & delivery of a new website

• Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines 

• Contribute creative ideas to generate content for campaigns, news stories, blogs and social media 

• Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar 

• Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys

• Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach

Monitor impact 

• Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics. 

• Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently 

• Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions 

• Lead on the moderation and tracking of website usage 

• Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals 

• Lead on the monitoring and track Google ads & analytics 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Support the creation & delivery of the digital audit of GD web & socials 

• Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy 

• Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy 

 Senior Facilities Officer - Project Management

Salary Range: £34,362 - £40,089 per annum

Hours: 35 hours per week

Location: St James’s Square, London SW1

Closing date: 8th July 2024 @ 9:00am

About The London Library

The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.

The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.

About the role

The London Library is planning a major, multi-year building project and is looking for a Senior Facilities Officer - Project Management to work within the Buildings and Facilities Management team to help support and deliver the project.

As part of a small, hands-on team, this new role will also support the Library’s maintenance and improvement programmes, arranging contractor works and providing liaison with colleagues across the Library. The post reports to the Buildings & Facilities Manager. Some weekend and out of hours working will be required.

About you

You will hold an appropriate formal qualification within a relevant discipline, with previous experience of facilities project management, preferably in the charity, cultural or not-for-profit sector. A proven background in either FM or managing numerous refurbishments and maintenance projects is essential, along with experience of working in construction and maintenance environments, understanding and compliance of H&S law and construction regulations.

Experienced in managing budgets and project finance, the ability to build client and stakeholder relationships using exceptional inter-personal and communication skills, with a collaborative approach to achieving organisational goals on time, whilst working accurately and methodically, are all a must.

You are pleasant, approachable, welcoming, helpful, and responsive even under pressure, willing to turn a hand to whatever needs doing on occasion, with a flexible approach to working hours, including out of hours cover.

We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.

If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.

The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.