Programme officer jobs in marylebone, greater london

The ILC is looking for an organised Events and Communications Officer to help engage the right people to deliver its mission of addressing the challenges and opportunities of longevity and ageing. You’ll lead the coordination of ILC’s events programme, including our flagship annual Future of Ageing conference, while supporting external affairs and stakeholder engagement across the UK and internationally.

Working closely with colleagues and project leads, you’ll ensure the smooth running of our events from planning to evaluation, deliver impactful content and communications, and help strengthen our influence through targeted engagement with policymakers, industry leaders and funders. You’ll also play a key role in improving our internal processes and digital presence, including overseeing website content and supporting ILC’s place in global policy influence and convenorship.

This is an exciting opportunity for a communications professional with experience in event delivery, stakeholder engagement and content creation to make a real impact.

We want you to help us provoke conversations and discussions about the impact of longevity on society, and what happens next.

About the role

This is a hugely exciting time to be joining Galop, with flexibility to think long term about how best to drive change and do something new and different. Whilst Galop has always advocated for policy change, this role is part of a new, growing team specifically focused on evidence-based policy change. The team is led by the Director of Policy and Evidence and composed of a Research Manager, Survivor Engagement Manager, Research Officer and this Policy Officer role.

We are building an effective Policy and Evidence team, rooted in frontline insights, a formal research programme, and opportunities to make change happen for LGBT people at a pivotal time. We work alongside Government ministers and officials, parliamentarians and regional authorities at the highest level to make evidence-based policy change.

As the Policy Officer, you will report to the Director of Policy and Evidence and work alongside the team to deliver Galop’s policy priorities, with support. You will also work closely with the Communications and Fundraising team and our Services.

You will be expected to:

• Undertake desk-based research, alongside using Galop’s own research, to support evidence-based policy analyses and positions.
• Draft policy briefings, research summaries, consultation responses, letters, reports, newsletters and stakeholder communications
• Research and track policy developments, political landscape changes, and other relevant areas to identify opportunities to further Galop’s objectives.
• Monitor and report on parliamentary activities, government announcements, and consultations relevant to LGBT victims/survivors.
• Assist the team to deliver funded influencing projects such as a mapping study of LGBT accessible support services across London, by supporting the Director to work with decision makers to make system-change happen across London.
• Support collaboration across Galop to ensure policy positions reflect the lived experiences of our frontline services and service users.
• Help build and maintain relationships with stakeholders, including civil servants, parliamentarians, and external partners.
• Any other duties as needed.

For more information on this role please download the attached job description.

Location: Galop’s offices are located in London. Hybrid working is available.
Hours: Full Time (35 hours per week) We are open to flexibility on full-time hours.
Contract: Permanent
Reports to: Director of Policy and Evidence
Salary: £28,876.12 per year including London Weighting.

Closing Date and Applications

Applications should be submitted by 10:00am on August 4.
Interviews will be held on August 18.

REF-222679

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.

Supporter relations and engagement officer

Part time, 22.5 hours per week

Permanent

Hybrid

£36,403-£42,470 FTE

The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.

The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at .

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.

Supporter relations and engagement officer

Part time, 22.5 hours per week

Permanent

Hybrid

£36,403-£42,470 FTE

The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.

The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

About the Role

We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.

We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.

Purpose of Job

To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.

Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.

The primary duties are:

1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.

2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
 

3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.

4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.

5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.

6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.

7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.

Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.

Supporter relations and engagement officer

Part time, 22.5 hours per week

Permanent

Hybrid

£36,403-£42,470 FTE

The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.

The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

We are looking to recruit a Learning and Engagement Officer (SEN) to join our team based in London. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £32,480.03 per annum.

This is a Hybrid role.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

Purpose of the Learning and Engagement Officer role:

As our Learning and Engagement Officer, 

Key responsibilities of our Learning and Engagement Officer include:

• Deliver daily programmed activities encompassing both formal and informal learning 
• Develop Learning and Engagement (L&E) activities and resources for both formal and informal learners of all ages and abilities
• Ensure administration and organisation of all L&E activities is developed and delivered to a high standard, on time and within budget 
• Lead on Museum-initiated or partner events as required 
• Lead on term-time provision for the under-fives
• Support the development and delivery of a high standard of visitor experience 
• Be fully active in the research, development and delivery of all elements of Learning and Engagement activities on site, offsite and online. This will include public demonstrations and presentations, class facilitation and tours 
• Keep up to date with developments in the National Curriculum and with the Learning and Engagement provision in other museums 
• In a manner consistent with the Museum’s shared values, work with L&E staff and volunteers and with staff and volunteers across departments to create or support innovative and engaging activities and resources which reduce barriers to learning 
• Assist with the processing of L&E team bookings, producing accurate timetables for school activities and other events 
• Collate data and report as required on areas including performance, targets and individual key tasks. Assist with research and evaluation projects 
• Consult with schools and other partners to ensure the Museum is meeting their need. 
  Provide suitable feedback mechanisms, collate feedback, identify areas for improvement and 
  ensure ‘lessons learned’ are shared with colleagues 
• Provide effective, timely reporting both in writing and through presentations and discussion as required 
• Maintain relevant pages of the Museum website, produce promotional materials as required and contribute to the Museum’s social media output 
• Monitor the availability of consumable resources, ensuring supplies are ordered in good time 
• Assume devolved responsibility for budget management when required 
• Contribute actively to risk management for the department 
• Contribute to staff and volunteer training and development programmes.
• Lead on Special Educational Needs (SEN) related activities whilst fully participating in all other areas of the teams’ work

What we are looking for in our Learning and Engagement Officer:

• Educated to first degree level or equivalent experience 
• Demonstrable experience of developing and delivering formal or informal learning activities
• Experience of working with children 
• Excellent verbal and written communication, and presentation skills
• Experience of developing accessible learning activities for SEN audiences
• Knowledge of current H&S regulation including Safeguarding
• Knowledge of / interest in the history and current role of the RAF
• Knowledge of the educational context in which museum learning takes place in the UK
• Knowledge of developments in and the potential of digital and online learning
• Excellent Microsoft Office software skills

Closing date for applications: 31 July 2025
Interviews will take place on: 12 August 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

English PEN is the founding centre of PEN International, a worldwide writers’ association with over 130 centres in more than 90 countries. We have a strong track record in campaigning in the UK and internationally. Our work has included campaigns for individual writers at risk; advocacy on UK legislation; coordinating residencies for writers; supporting displaced and exiled writers in the UK; and convening roundtables, events, and vigils relating to our campaigns work.

To support our work in these areas, we are seeking to appoint a Campaigns Officer to join our team.

This full-time post is based in English PEN’s small but busy London office. The Campaigns Officer will report to the Head of Campaigns, who leads on our campaigning work across the organisation, and will work closely with the wider English PEN team.

English PEN celebrates the diversity of literature and envisions a world with free expression and equity of opportunity for all readers and writers. The Campaigns Officer will play an essential part in achieving this vision. 

Key Duties:

• Researching and monitoring key issues and individual cases of concern

• Providing tailored support to writers at risk nationally and internationally 

• Working with displaced writers in the UK to develop their creative practice

• Leading on the project management of PENWrites, our international letter-writing campaign

• Providing practical and pastoral support to resident writers

This is an exciting and demanding role which requires an individual who can effectively undertake and prioritise a wide range of tasks to support English PEN’s mission. 

English PEN wishes to encourage applications from candidates who are under-represented in the creative industries and charity sector.

Please note, applicants must have a legal right to work in the UK. For further details on the role, please download the attached job description.

#literature #campaigns #humanrights

Fundraising Officer – North of England

Job description

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. You will be reporting to the Corporate & Regional Fundraising Manager and working in a very varied and exciting working environment.

The perfect candidate will enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans. If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you’d be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Do you want to join a team of expert fundraisers, providing topclass stewardship to Target Ovarian Cancer supporters? Could you help drive supporter engagement and maximise income from public fundraising activites by giving our supporters the best experience?

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. We are also investing in our future. This is an exciting time to be joining Target Ovarian Cancer as we continue to grow as an organisation. Join us and together we'll fight for a world where everyone with ovarian cancer lives.

We are looking for an Interim Supporter Engagement Officer on a 12 month fixed term contract, who will be the first point of call for supporters across four areas of our fundraising programme: in-memory giving, individual giving (cash & regular gifts), community & events fundraising and social challenges/virtual fundraising.

 Our Public Fundraising Team works closely together to steward our supporters, you would be responding to incoming queries, delivering established stewardship journeys and helping to shape the development of new ways of communicating with our supporters.

The role is a full time, 35 hours per week, fixed term position. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required.  Please contact us if you would like to find out more about how frequently you would likely be required in the office for this role. 

Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.

Please submit your application by 23:59 on 22 July 2025.  First interviews will be held on 28 July 2025.

We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.

Are you enthusiastic about history, objects, and storytelling, with a commitment to creating inclusive, creative and meaningful experiences for museum audiences?

Our client is seeking a dynamic and experienced Exhibitions Officer to join their Archives, Heritage Library and Museum services (AMS) team. In this role, you will be instrumental in developing and delivering exhibitions that explore the history and evolution of medicine, with a strong emphasis on audience engagement and accessibility. You will collaborate with the AMS team to create compelling exhibitions that resonate with a wide range of visitors.

Their collections, including archives, art and objects, books, and oral history recordings, offer a unique lens through which they can engage, inspire and entertain audiences. In London, their permanent displays and temporary exhibitions are viewed by over 32,000 visitors a year, with a further 400,000 visits to items on loan to museums and galleries around the world. 

You’ll report to and work closely with the Senior Curator and hold a key role in a busy and experienced team of 9 heritage professionals.

Responsibilities

• plan and develop the content and delivery of a programme of changing exhibitions exploring themes from medicine past and present
• research and write interpretation for exhibitions and displays.
• collaborate with the AMS team to develop materials that enhance audience engagement and accessibility
• work with an advisory committee to ensure exhibitions reflect diverse perspectives
• manage the planning and logistics of all aspects of exhibition installation and de-installation, working collaboratively with other RCP departments and external contractors.
• contribute to AMS social media, history blog, exhibition webpages.
• deliver tours, talks and participate in our busy events programme

This role is a part time (14 hours), with a minimum of 7 hours per fortnight to be worked onsite. The remaining hours able to be worked flexibly across the week.

Experience

• You will have significant experience of developing and delivering exhibitions in a museum environment, including writing interpretation text.
• Your experience will also include managing loans in a museum environment, including legal and logistical requirements.
• You will be familiar with handling historic collections and with best practice guidelines like Spectrum.
• You will have a demonstrable interest in the history of medicine or a related subject.

Closing date: 04 August 2025

Interview date: 20 - 21 August 2025

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for them.

The Talent Set are delighted to be working with a fantastic health charity to find their Philanthropy Officer.
The charity offers a flexible working environment, with hybrid working, approximately one day per month on average in London.

This role sits in the Philanthropy and Partnerships Team and will be pivotal to the growth of high-value philanthropic income. We’re looking for someone who can deliver personalised donor experiences and programmes, collaborate with colleagues across the organisation, and build strong, long-lasting relationships.

Key Responsibilities:

· Develop existing relationships with major donors and philanthropists, maximising their giving.

· With the support of the Senior Philanthropy Manager, develop existing high value relationships giving five figure gifts with individuals through our giving circles, delivering an excellent customer experience at all times

· With the support of the Senior Philanthropy Manager, assist in the management of strategic ultra-high net worth partnerships, such as the Steve Morgan Foundation

· Develop and grow a small portfolio of new philanthropic mid-level support through effective prospecting and donor management

· Support the Senior Philanthropy Manager with the delivery of donor stewardship and cultivation including events and reports, together with our Donor Relations and Event Manager

Person Specification:

· Managing relationships and delivering excellent service to supporters or clients of particular importance to an organisation, ideally within a fundraising context within a charity

· Personally making significant financial asks to supporters or clients

· Providing high quality tailored donor stewardship or customer/client experience

· Developing strong relationships with internal stakeholders, fostering collaboration with a range of different teams

· Supporting senior colleagues and leaders with income-generating relationship building

· Engaging with a range of audiences, with confidence and gravitas

· Negotiating with internal and external stakeholders to deliver what is needed

· Excellent written and verbal communication, including presenting complex information (e.g. medical research) in an accessible and inspiring way

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Family Services Manager

Home-Start Lambeth is seeking a passionate and experienced Family Services Manager to lead our dedicated team in delivering vital support to families with young children in Lambeth. If you're a proactive leader with a heart for helping families thrive, this could be the perfect role for you!

About Home-Start Lambeth:

Our mission is to empower Lambeth families, helping them to develop their resources and connections. We walk alongside families, providing emotional and practical support so that they can overcome the challenges they face and provide a brilliant early years foundation for their children. With our incredible network of volunteers we support 100-150 families every year across Lambeth. We do this through our home-visiting service and our Freedom programme for domestic abuse survivors. To learn more about our work, please see our impact report on our website.

“Volunteer support was life changing. It was seriously so good - I feel like my life is really different today, than when I first started with you guys. I never felt judged or ashamed of where I was at. Every issue I brought up, or area I struggled with, [my volunteer] listened but also helped me to come up with potential solutions.”

The Role: Family Services Manager

As our Family Services Manager, you will provide operational and strategic oversight of all service delivery at Home-Start Lambeth. You will be instrumental in ensuring our services deliver real value to the families we support.

Key Responsibilities:

• Service Leadership: Oversee and develop service delivery, ensuring strategic and operational priorities are met.
• Team Management: Line manage and support our dedicated Family Coordinators and Volunteering Officer, fostering a culture of learning and development.
• Project and Performance Management: Lead on project management, performance management, and ensure compliance with policies and legal requirements, including safeguarding.
• Safeguarding and Compliance: Promote children's welfare and ensure compliance with safeguarding best practice.
• Volunteer Engagement: Work closely with our Volunteering Officer to maximise the effectiveness of our brilliant volunteers.
• Partnership Working: Develop and maintain strategic relationships with external partners to enhance awareness and reach of Home-Start Lambeth's services
• Reporting and Evaluation: Contribute to developing and implementing monitoring and evaluation frameworks to demonstrate the impact of our work.

What we are looking for:

• A high standard of education (BA/BSC, degree apprenticeship, level 6 qualification)
• Direct experience working with children and families from diverse backgrounds.
• Proven project management, staff line management (including performance management), and service management experience.
• A strong working knowledge of the needs of families with children under five, and current legislation and policies relating to children and families.
• A deep commitment to good safeguarding practice and professional confidentiality.
• Excellent interpersonal, verbal, and written communication skills.
• A positive, creative, and organised approach to your work.

Desirable, but not essential:

• Relevant professional training (e.g., health visitor, teacher, social worker).
• Experience working with survivors of domestic abuse.
• Experience of developing and delivering training.
• Knowledge of Lambeth and local children's support services.

Salary: £37,000 FTE pro rata (actual salary £22,200 p.a.)

Hours: 21 hours per week

Contract: Permanent

Benefits: 3% employer pension contribution, employee assistance programme including a 24hr Health & Counselling helpline, flexible working arrangements (carer/family-friendly working)

Join us and help make a real difference to families in Lambeth!

Carers UK is the national charity for unpaid carers. With more than 5.8 million carers in the UK today, we exist to make life better for those who provide unpaid care to family and friends. Through our information and advice services, peer support network, and campaigning for change, we are here for carers when they need us most.

You’ll be joining our Income Generation and Communications team - an ambitious and supportive department where collaboration, innovation and learning are at the heart of what we do. Together, we’re growing sustainable income to ensure unpaid carers across the UK get the support they need and deserve.

About the role  

As Income Generation Coordinator, you’ll play a central role in supporting and strengthening our fundraising activity. Reporting to the Head of Fundraising, you’ll help deliver and track income across our individual giving, legacy, and payroll giving programmes. From donor stewardship and financial reporting to managing inboxes, calendars, and team resources, you’ll keep things running smoothly and accurately. You’ll also support client servicing for our Employers for Carers programme and help ensure strong financial and administrative processes across the wider Income Generation and Communications team.

About you  

You’ll bring strong organisation and communication skills, an eye for detail, and a good understanding of voluntary income streams. Confident working with data and financial reports, you’ll be comfortable using databases and Microsoft Office tools to manage multiple priorities with accuracy. You’re motivated, collaborative, and proactive - ready to play a vital role in supporting our mission. Most importantly, you care about making a difference for unpaid carers and want to be part of a team that’s working to create real change.

Diversity and inclusion 

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard. 

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

How to apply 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.

The closing date for applications is Monday 11 August, 5pm

 Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.