Programme support manager jobs in douglas, douglas

Rape Crisis South London is looking for a skilled, passionate Family Prevention Practitioner to join a growing children and young person’s counselling team.  The successful candidate must be a qualified therapist with significant experience in providing family intervention work from a trauma informed environment. 

The Family Prevention Practitioner will be part of RCSL clinical team which facilitates innovative, responsive, trauma-informed and culturally responsive services for women and girl survivors.   

Our Feminist Commitment
Rape Crisis South London is a proudly feminist organisation. Our work is rooted in the belief that sexual violence is both a cause and consequence of gender inequality. We recognise that women and girls experience disproportionate levels of sexual violence, and we are committed to challenging the structures, attitudes, and behaviours that enable this harm.

We centre the voices, rights, and experiences of survivors in everything we do. Our approach is grounded in empowerment, intersectionality, and inclusivity, recognising that women’s experiences are shaped by factors such as race, class, sexuality, disability, migration status, and identity.

By joining our team, you will be part of a movement working to end sexual violence and to create a society where all women and girls live free from oppression, fear, and harm.

EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement. Particularly if you have experience working in diverse background.

We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our People & Culture team to discuss how we can help. 
 

Safeguarding and Confidentiality
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding. We welcome candidates in particular who have experience understanding of issues affecting women and girls.

Safer Recruitment

Rape Crisis South London is committed to safer recruitment practices to ensure the protection and wellbeing of the survivors who access our services. All recruitment decisions are made with safeguarding as a central consideration.
 

Our safer recruitment process includes:

• Conducting thorough interviews that explore values, behaviours, and safeguarding awareness.
• Verifying identity, qualifications, employment history, and references.
• Requiring an Enhanced DBS check (with barred-list checks where applicable).
• Providing safeguarding training and ongoing supervision for all staff and volunteers.
   

We expect all members of our team to share our commitment to creating a safe, supportive, and trauma-informed environment. Any information disclosed during the recruitment process will be treated confidentially and in line with our safeguarding policies.
 

DBS Requirement

Rape Crisis South London is committed to safeguarding and promoting the welfare of survivors. All roles within our organisation involve working with vulnerable adults and may involve contact with young people. As such, employment is subject to a satisfactory Enhanced OR Basic Disclosure and Barring Service (DBS) check, including checks of the relevant barred lists.

A world free from sexual violence, where survivors are believed, respected, and supported.
 
Mission Statement
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.

Charity Vision 

A world free from sexual violence, where survivors are believed, respected, and supported. 
Interview process
Shortlisted candidates will be invited to a one stage interview process:

Stage one: Formal interview with Clinical Lead MS Teams

Interview questions
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.

While we endeavour to contact all applicants, and we thank everyone who takes the time to apply, we have limited resources.  Therefore if you do not here from us within 1 month of applying, please presume you have been unsuccessful but we welcome future applications.

Learning and Development
As a charity currently going through an exciting period of transformation, we welcome people who are enthusiastic about continuous learning and development.

This post is open to female applicants only, as being female is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  We are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.

The position is offered on a permanent (subject to funding) part-time basis with 3 days in the office.  

The post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

How to apply
Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience.

While we endeavour to contact all applicants, and we thank everyone who takes the time to apply, we have limited resources.  Therefore if you do not here from us within 1 month of applying, please presume you have been unsuccessful but we welcome future applications.

 All positions are located in the UK and require the right to work in the UK.

Interviews will be rolling from week to week.

Closing date: 31 January 2025 with the interviews taking place in February 2026

Belong – The Cohesion and Integration Network
Location: Hybrid (Manchester office with national travel)
Contract: Permanent, full-time (37.5 hours per week)
Salary: £65,000–£70,000
Closing date: Monday 12th January 2026 (10am)

About Belong

Belong is the UK’s leading not for profit network dedicated to social cohesion. They work across sectors to build a more connected, less divided society by strengthening trust, belonging and resilience in communities. Their growing membership spans local authorities, charities, civil society and business, and they support partners through place-based cohesion and intercultural programmes, research and policy influence, training, consultancy, leadership development, and a thriving programme of networks, events and knowledge sharing. Belong are collaborative, evidence led and committed to building common ground, creating environments where diverse communities are able to thrive together.

About the Role

This is a pivotal moment for Belong as they enter the next stage of their strategic growth. They are seeking a dynamic Chief Operating Officer (COO) to play a central leadership role in shaping their future and strengthening Belong’s national impact. Working closely with the CEO and Senior Leadership Team, you will ensure the organisation has the systems, culture and resources needed to deliver on their mission. This is a transformational cross-organisational role, leading Belong’s core internal functions: finance, HR, IT, project management, communications, engagement and events, while driving continuous improvement, financial sustainability and organisational resilience.

You will bring strategic vision, operational excellence and a collaborative leadership style that empowers colleagues, champions inclusion and wellbeing, and ensures Belong’s operations remain aligned with their purpose of building a more united and less divided society.

About You

Belong are looking for a strategic, enabling and emotionally intelligent leader with proven experience overseeing multi-function operations at a senior level, strong financial management and strategic planning expertise, and experience within the charity or public sector. You will bring excellent organisational and problem-solving skills, a track record of income generation and bid development, and the ability to build productive relationships with a wide range of stakeholders. Knowledge of cohesion, integration or community development is desirable but not essential. Personally, you will be collaborative, inclusive and solutions focused, with strong emotional intelligence, resilience and a commitment to continuous learning.

Benefits

• 30 days’ annual leave per year
• Hybrid working (typically 3 days in the office)
• Enhanced sick pay
• Enhanced maternity and paternity pay

How to Apply

To apply, please submit your CV and complete the application form, where you will be asked to answer three questions:

Why are you interested in this role and how do your values align with Belong’s mission?
What achievements make you a strong candidate for the COO role?
How does your leadership style empower others and create a positive culture?

Deadline: Monday 12 January 2026 (10am)
First Interviews: w/c 26 January 2026 (remote)
Final Interviews: w/c 9 February 2026 (in-person)

Belong’s Commitment to Inclusion

Belong is committed to equity, diversity and inclusion. They welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.

REF-225 549

This is an excellent opportunity for an experienced and motivated finance professional to bring expertise to an established local charity. This is a hands-on leadership role, reporting directly to the CEO and working closely with the senior management team and trustees.You will manage and support a small finance team. 

Investing in this specialist role is a crucial step for Valleys Kids. It will enable us to build upon recent work done to deliver better financial management across the organisation. Securing a sustainable future for the charity in the face of external funding pressures will be challenging but, only in this way, can we hope to maintain our significant successes in improving the well-being of local families and communities. 

This role is perfect for someone who is looking for a part time position, thrives on being part of a dynamic team yet can also work independently. You will need to be highly motivated, well organised, and comfortable in providing updates and reports to the senior management team and key external partners. 

Based at the Factory in Porth, but with working from home opportunities, you will need to have your own transport when travel between the various hubs is necessary.

The role requires a DBS check and the right to work in the UK.

Main Responsibilities 

Strategic Leadership 

• Lead financial planning, budget setting, forecasting, and cashflow management. 

• Provide financial insights to support strategic decisions 

• Ensure compliance with Charity accounting standards and regulatory requirements (VAT, SORP, and Gift Aid) 

Operational Management 

• Lead and manage the finance team (2 direct reports) and report directly to the CEO/Trustees 

• Effective use of Xero and accurate maintenance of financial records. 

• Oversee day–to–day finance operations and maintain strong financial controls. 

What we are Looking for 

Essential 

• Fully qualified accountant (ACA, ACCA, CIMA) or equivalent experience. 

• Strong technical accounting skills, with proven experience in budgeting and forecasting. 

• Confident leader with excellent communication skills 

• Ability to balance strategic thinking with hands on delivery, including team management 

• Proven experience in a senior finance position 

Desirable 

• An understanding of charity governance 

• Experience with Xero accounting software 

Additional benefits for our employees: 

• 25 days holiday a year plus bank holidays (pro rata) 

• Hybrid working options 

• Employer contributed pension scheme 

• An Employee Assistance Programme 

• Death in Service Benefit 

• Training development opportunities 

• Reimbursement of essential travel expenses at agreed rates 

• Training and development opportunities 

Equality and Diversity 

Valleys Kids are committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds. Please let us know if you need to make any adjustments during the recruitment process and we will be happy to support you.

You’ll be responsible for forging meaningful partnerships with local businesses, hosting engaging events that inspire generosity, and nurturing long-term relationships with corporate sponsors. This role requires someone who can express gratitude, maintain strong relationships, and show supporters the real impact of their contributions.

You will be part of our vibrant Business & Events team — a fast-paced environment where no two days are the same

About the Service

Children and young people who are looked after don’t always have a trusted adult that they can rely upon for support, with many young people not having someone that they can talk to or trust.

Our independent visitor service provides looked after children and young people with an adult volunteer who spends time with them, offering support and friendship whilst being a positive role model to enable young people to build on their confidence and self-esteem, whilst helping learn new skills and raise their aspirations.

The Vacancy

We are looking for a passionate and enthusiastic IV Coordinator, to work 28 hours per week who will be responsible for the day to day running of the independent visitor service.

You will be responsible for managing and developing a pool of volunteers which includes the recruitment, training, and induction of new volunteers to become volunteer independent visitors, before matching them with a young person who has been referred to the service.

You will provide continuous support to volunteers to ensure that the service is being delivered to a high standard, and that children and young people are safeguarded at all times.

You will also be responsible for monitoring volunteer visits, budgets and ensuring that risk assessments are undertaken as required, whilst acting as a link between NYAS and the local authority by liaising with social workers, carers and other professionals.

For more information, please view the attached job description below.

This role is a home-based role however to meet the requirements of the role you must live within the geographical area.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Requirements include:

• Proven experience of face-to-face work with children and young people in a social care setting, particularly children in care.
• Knowledge and experience of the recruitment and training of staff and/ or volunteers.
• Experience and an understanding of child protection and safeguarding procedures.
• Ability to communicate effectively.

NYAS operates robust safe procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.

In accordance with UK immigration law, NYAS is required to ensure that all prospective candidates have the legal right to work in the United Kingdom. Therefore, proof of eligibility to work in the UK will be required as part of the recruitment process.

We reserve the right to close this vacancy early once we receive a high number of applications.

About NYAS

As an established leading rights-based charity, NYAS (National Youth Advocacy Service) is well positioned to ensure that children, young people, and adults across England and Wales are fully respected, represented, and supported in expressing their views and having their rights upheld.

We work with care-experienced children, young people, and adults who are often reliant on statutory services suffering the negative impact of the cuts in public expenditure. Our combination of social care and legal services places us in a unique position to ensure that they receive the services they need and that their voices are heard.

We are an equal opportunities employer and we are committed to creating an inclusive environment which means NYAS welcomes applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

 NYAS is proud to share that we are a Disability Confident Employer and we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies.

Work with us to help change young lives.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Friday 2nd January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Salary: £45,732 - £50,614 
Contract: 12-month FTC
Location: UK Hybrid (2 days/week in office in either London, Edinburgh, Cardiff or Warrington)
Closing date: 31 December
Benefits: Generous annual leave, employee assistance programme, flexible working arrangements. 

We have an exciting opportunity for a Senior New Business Development Officer to join a bold and innovative initiative that’s mobilising £20 million in philanthropic and investment capital to support climate adaptation enterprises. You’ll lead on developing and delivering a fundraising programme, building relationships with major donors, foundations, and institutions to drive real-world impact.

Working closely with senior leaders and sector partners, you’ll craft compelling campaigns, secure strategic funding, and help position the fund as a trailblazer in climate finance and international development.

To be successful as the Senior New Business Development Officer you will need:

• A strong track record of securing six-figure gifts from major donors or institutions
• Excellent project management and campaign analysis skills – in particular developing fundraising pipelines and stewardship plans
• Outstanding communication and relationship-building abilities
• Knowledge of climate finance, impact investment, or international development (ideally)

If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2800HB

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Job Title: Refuge Worker

Location: Warwickshire 
Salary: £15,859.03 per annum

Contract type: Part Time, Permanent

Hours: 23 hours per week

This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.

The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.  

You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 12 January 2026

Interview Date: 20 January 2026

Are you a strategic, results-driven fundraiser ready to make a real impact?

Join the Orpheus Centre, a vibrant charity that transforms lives through the performing arts. We’re on an exciting journey, launching a £25m capital appeal to expand our facilities and grow our reach. To achieve this, we need an exceptional Deputy Head of Fundraising to help lead our income generation efforts and drive sustainable growth.

About the role

As Deputy Head of Fundraising, you’ll play a pivotal role in shaping and delivering innovative fundraising strategies across multiple streams—corporate partnerships, trusts and foundations, individual giving, and community fundraising. You’ll oversee donor acquisition and stewardship, inspire your team, and ensure we meet ambitious targets. This is a fantastic opportunity to influence the future of a charity that champions creativity, inclusion, and resilience.

Location: The Orpheus Centre, Surrey
Salary: £45,000 per annum
Hours: 35 hours per week (flexible working considered) / 52 weeks per year
Contract: Permanent

What you’ll do

• Lead revenue fundraising strategies and secure income through personal efforts.
• Manage and develop a talented fundraising team.
• Build strong relationships with donors, partners, and stakeholders.
• Design compelling campaigns and optimise performance using data insights.
• Deputise for the Head of Income and Growth when required.

What we’re looking for

• Proven experience in managing multiple fundraising streams and meeting income targets.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• Strategic thinker with a track record of delivering results.
• Knowledge of fundraising compliance and best practices.

Why join us?

• Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
• Work on a high-profile capital appeal and exciting projects.
• A supportive, inclusive workplace where your ideas matter.
• Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

 As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

Learning and Development Officer

Are you passionate about the learning and development? Do you have an excellent understanding of L&D activities and processes? We have an exciting opportunity for an enthusiastic, organised and committed individual to join a small and friendly team as a Learning and Development Officer.

Position: Learning and Development Officer (known internally as Talent Academy Officer)

Location: London/Hybrid working (two days a week in the London office/White City, combined with home-working and frequent travel across the Youth Zone network as required)

Salary: £29,000 - £34,000 per annum

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.

Closing Date: 12noon 8th January 2026 - we may close the advert early depending on the volume of applications, so we encourage you to apply ASAP.

First stage interviews (virtual): Monday 19th January 2026

Second stage interviews (in-person): Tuesday 27th 2026 in London

There will also be a short, values-based phone interview between Stage 1 and 2.

About the Role

As a pioneering and growing charity, the award-winning Talent Academy has grown from strength to strength, expanding employee development programmes and supporting staff learning and growth at all levels, from part time youth workers to Board members and everyone in between.

You’ll have the opportunity to work with high profile stakeholders, trainers and learners, helping to implement excellent learning and development activities, both established and new.

Supported by the Talent Academy team, you will be the central co-ordinator of all Talent Academy activity, managing a variety of programmes, with lots of opportunity for your own growth and development. It is a busy and varied role involving events management, co-design and, in some instances, co-delivery. The role would suit someone at Officer level or an L&D Assistant looking to move up.

About You

We are looking for someone who is passionate about the learning and development of all people with an excellent understanding of L&D activities and processes.

You will have:

• Demonstrable experience of working within an L&D role
• Experience of end-end co-ordination and management of learning programmes
• Experience of communicating effectively with internal and external stakeholders, including senior teams
• High level knowledge of and skill with various Office software such as Microsoft Word, Excel, PowerPoint and Outlook
• Experience of producing accurate reports and analytics

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.

As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

The organisation will contribute towards reasonable travel costs for candidates invited to attend face-to-face interviews when they are travelling from outside the local area. This approach reflects its commitment to fairness and equality of opportunity.

You may have experience in areas such as L&D, Learning and Development, Training and Development, L&D Officer, Learning and Development Officer, Training and Development Officer, HR, Human Resources, Personnel. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

As CEO, you will work closely with our Board and Senior Leadership Team to shape a bold vision for Bolton CVS, ensuring our work remains innovative, inclusive, and impactful. You will enable trust, shared accountability, and collective ambition; strengthening our position as a catalyst for collaboration, equity, and social change.

From influencing policy to driving investment into the sector, your leadership will help organisations and individuals thrive. You will champion financial sustainability, nurture a values-driven culture, and enable colleagues to take ownership and deliver exceptional support.

As a trusted advocate, you will represent Bolton CVS and 10GM in strategic spaces and high-profile events, amplifying the voice of the VCSE sector and forging partnerships that unlock opportunity and resilience.

We're looking for someone who:

Leads with Energy: Brings dynamic, values-driven leadership that motivates teams and partners toward shared goals. Creates momentum and a culture of ambition and collaboration.

Thrives in the Fast Lane: Enjoys an evolving environment and embraces new challenges with enthusiasm, agility and resilience.

Adapts and Innovates: Translates strategic ambition into clear priorities and measurable outcomes that deliver lasting change. Anticipates future needs, embraces innovation, and leverages new approaches to strengthen organisational and sector-wide effectiveness and impact.

Celebrates Diversity: Promotes equity, diversity, inclusion and belonging. Builds an organisational culture where all voices are valued and shape decisions.

Connects Hearts and Minds: Builds authentic relationships with stakeholders, partners, and communities. Creates trust and shared purpose to unlock collaboration and collective impact.

Speaks the Language of Impact: Communicates with clarity and influence across diverse audiences. Articulates complex ideas in ways that inspire confidence, engagement, and action.

Navigates Complexity: Provides strategic leadership across internal operations and external partnerships. Balances organisational priorities with sector-wide opportunities to drive alignment, collaboration, and sustainable outcomes.

Leads Through Challenge: Provides confident, values-driven leadership in sensitive or high-pressure situations. Creates space for constructive dialogue, builds consensus, and transforms challenges into opportunities for growth and resilience.

Ready to Lead Boldly? If you’re prepared to bring vision, energy and influence to the table, this is your opportunity to strengthen the future of Bolton CVS, 10GM and the wider VCSE sector. As CEO, you’ll be at the heart of driving collaboration, championing equity, and unlocking potential, helping organisations and communities thrive. This isn’t just a role; it’s a chance to lead with purpose and make a lasting impact.
 

Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.

This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.

Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.

With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.

Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

1) Governance & Strategic Leadership

· Ensure full compliance with constitutional, regulatory, and legal obligations, upholding the Nolan Principles and Charity Commission guidance.

· Work in partnership with the Board to advise on, draft, and recommend long‑term strategy; provide evidence‑based insights to support regular review of vision, mission, and values.

· Embed co‑design and beneficiary voice at the heart of strategic planning through inclusive and accessible engagement with communities, partners, and staff.

2) Financial Management & Sustainability

· Maintain accountability for budgets, internal controls, and equitable resource allocation, providing timely and accessible management information.

· Ensure compliance with funder requirements (e.g., Sport England) and manage conflicts of interest transparently.

· Lead income generation across a diverse funding portfolio—including private, statutory, local authority, philanthropic and international/European sources—building values‑aligned partnerships.

3) Core Strategy Delivery & Impact

· Lead delivery of the organisation’s 5‑Year Strategy with measurable equity outcomes, reasonable adjustments, and accessible communications.

· Strengthen community engagement and grassroots participation programmes that foster belonging, inclusive access, and (where relevant) targeted diversionary activity.

· Expand leadership pathways through, for example, the LeaderBoard Academy, promoting lived experience, inclusive recruitment, and leadership development.

· Lead, refine and grow Sporting Equals’ Charter offer as a core mechanism for sector support, knowledge transfer and systemic leadership on race equity.

4) External Affairs & Communications

· Build respectful, reciprocal relationships with stakeholders across the UK, amplifying community evidence and beneficiary voice.

· Represent the organisation confidently in the media and at events, modelling inclusive language, behaviours, and values.

5) Risk, Compliance & People

· Actively manage the Risk Register, identifying and mitigating risks including governance failure, discrimination, and safeguarding, with clear escalation routes and accountability mechanisms, including safe recruitment and ongoing staff/volunteer training.

· Lead, support, and develop the Senior Management Team; set fair objectives, conduct appraisals, and champion wellbeing and professional development.