Programme support manager jobs in douglas, douglas
Customer Experience Director
Location: Remote
Salary: £94,671.46 per annum
Closing Date: 19 December 2025
We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!
We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.
We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.
You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.
Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.
Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.
We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.
The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters
If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!
Please note: Final stage interviews to be held on 17th December at our Reading office.
Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
To Apply
If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Location (UK): London / Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full-time 35 hours per week
Salary: £25,838 per annum (London), £23,506 per annum (rest of UK)
Benefits: Read more about the excellent benefits we offer
Contract type: Fixed-term - Until 30th September 2027
Travel: Travel will be required across the UK, approximately once to twice a month.
Closing date: 23:59 hours, Wednesday 7 January 2026.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Are you passionate about improving the lives of people with arthritis?
Are you experienced in providing high quality administrative support?
The Professional Engagement and Education Team at Arthritis UK are looking for an experienced administrator to support their new MSK (Musculoskeletal) SKILLs (Skills, Knowledge, Information and Life Long Learning) programme of work supporting health and care professionals to provide better care for people with arthritis.
About the role
The Professional Engagement and Education Team works across the UK, delivering education and training courses, attending health and care conferences, supporting service improvement projects and developing resources to help provide health and care professionals with the skills, knowledge and information they need to improve outcomes for people with arthritis.
As the MSK SKILLs Administrator you will support the team with the coordination of training sessions, carry out financial processes, collate service data and compile reports, support the recruitment of trainers and volunteers for the programme and provide general administrative support for team meetings and events.
About you
If your knowledge, skills and experience include the following then we'd love to hear from you:
- Experience of providing administrative support to a varied team.
- Excellent working knowledge and experience of using Microsoft Office Suite, digital working skills including experience of using databases.
- Excellent attention to detail and ability to plan and prioritise workload accordingly.
- Ability to use own initiative, work proactively and independently as well as collaborate with a team.
- Strong communication skills both verbal and written.
- Ability to record and maintain accurate data, both financial and personal.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Application deadline and shortlisting
We advise candidates to apply early as we reserve the right to close applications ahead of this date.
Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews expected: Wednesday 21 or Thursday 22 January 2026 on Microsoft Teams.
As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
About us
We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.
There are over 10 million people living with arthritis. That's one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life - affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as 'just a bit of arthritis'. We don't think that this is OK. Arthritis UK is here to change that.
Arthritis UK is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.
Read more about working for us.
Arthritis UK is a Registered Charity No: 207711 and in Scotland No. SC041156.
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.
We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist innovative field.
JOB TITLE: Puppy Assistance Dog Trainer
LOCATION:Great Horwood, Buckinghamshire, MK17 0NP (Office-Based)
SALARY:£24,000 - £27,000 based on experience
JOB TYPE:Full-time permanent, with occasional evenings and weekends required
REPORTS TO: Head of Canine Supply, Training and Welfare
We are looking for someone with the skills, experience and passion to join our team of trainers. They will be responsible for approximately 20 puppies from the age of around 8 weeks through to approximately 16 months of age. Ensuring they receive the highest standard of socialisation and training, thereby maximising their chances of becoming a Medical Detection Dog.
Responsibilities
Training and Development of Puppies
- Take responsibility for a group of puppies allocated to socialisers living in your geographical area
- When required, take dogs home during the training period to ensure continuous development and reinforcement of training routines.
- Provide training that adheres to ADUK regulations and MDD quality standards in accordance with timescales and targets.
- To deliver effective training by holding puppy classes, 121’s and home visits with socialisers in your geographical area
- Conduct regular training sessions with assistance dog puppies in training in various environments to ensure they are confident and responsive in real-world settings
- To prepare the puppy to be a Medical Alert Assistance Dog, using positive reinforcement techniques to teach desired behaviours and modify unwanted behaviours
- Regularly monitor progress of the puppies in your area and provide detailed, evidenced feedback to the senior team within Dog Supply and training
- Support and assist when required with the potential matches for a particular assistance dog partnership.
- To successfully prepare the puppy to pass the relevant Assistance Dog assessments
- Where necessary, highlight to your line manager, any dogs that are not progressing sufficiently through the training programme
Socialiser Support
- Be the first point of contact for the socialisers in your area, which will include guidance, support and instruction to socialisers on effective work and training with their assistance dogs.
- Provide general health care advice within your core working hours.
Socialiser Recruitment
- When required, assist in the recruitment of new volunteer socialisers.
- When required, to assess prospective new volunteer socialisers, including home, workplace, pet dog and children assessments.
Other
- Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records.
- Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area.
- Share best practice with colleagues across the charity.
- Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.
Knowledge and Experience
- Experience in training Assistance Dogs
- Minimum of 1-2 years of experience in dog training
- Basic theory of practical dog training
- Law in relation to dogs
- Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age
- Dog and human psychology
- Health and safety implications of dog and socialiser handling
- Experience and understanding of ADUK, ADI regulations and MDD's internal quality standards
Skills and Abilities
Ability to demonstrate high quality judgement and a proven track record in relation to the following:
- Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public perception in assistance dogs
- Solutions to training and behavioural problems
- Socialiser training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed,
- Strong and clear teaching and instructing skills
- Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues and socialisers
- Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers and other colleagues
- High level of IT literacy and report writing skills including experience of using Microsoft based programs such as Outlook, Word, Excel, Internet Explorer and Power Point
Personal Attributes
You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself.
You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations.
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Values & Behaviours
Working at Medical Detection Dogs will be a richly rewarding experience.
Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:
- We are respectful.
- We stay positive.
- We strive for excellence.
- We communicate and listen.
- We are ambassadors.
- We are one team.
And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
Benefits
- Sick Pay
- Health Cover
- 26 days holiday, increasing with service
- 5% Employer Pension Contribution
- Free On-site parking
- Life Insurance
Finally, the successful candidate will also be expected to:
- Hold a full UK Driving Licence
- Provide proof of identity and eligibility to work in the UK.
- Undertake a Disclosure and Barring Service (DBS) check
- Work some evenings and weekends
The client requests no contact from agencies or media sales.
Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page
Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.
What you’ll do
As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them
- Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
- Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
- Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
- Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
- Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working
What you’ll bring
You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.
- Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
- You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
- Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
- You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
- Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned
This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.
Key details
Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £40,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely in week commencing 19 January 2026
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Do you have a heart for mobilising Christians to serve across the world in medical mission? Do you have a passion for global healthcare? If so, this role could be for you!
The opportunity
• Part Time (3-4 days per week)
• Permanent Contract
• £51,500-£63,860 FTE depending on experience.
This is an exciting time to join CMF as we head into our new strategic plan. We want to grow and expand our support to medical mission around the world.
Our Head of Global Ministries will equip CMF members and other Christian health professionals involved or interested in global healthcare mission.
The successful candidate will also oversee CMF’s mission conferences and programmes. They will engage well with current developments in healthcare mission.
This person will enjoy building bridges with other like-minded organisations and represent CMF to professional medical bodies and NGOs.
The successful candidate will also contribute to joint work with other departmental leaders at CMF.
Would you be willing to use your passion, skills and experience to support CMF in our mission to see Christian healthcare professionals united and equipped to live and speak for Jesus Christ?
You will be a person of integrity, passion, and commitment to see Jesus Christ glorified in healthcare.
This role is based at our London office with some hybrid working.
To apply, please visit our website.
Uniting and equipping Christian doctors and nurses to live and speak for Jesus Christ
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CV WITH COVERING LETTER IS REQUIRED
Join NRAS as a Data Administrator and be part of a team shaping how we use data to transform lives. If you’re passionate about data integrity, analytics, and leveraging technology to drive meaningful impact, this is your opportunity to make a difference. You’ll work at the heart of the charity, ensuring our data systems are secure, efficient, and insightful - helping us deliver smarter strategies and better outcomes for thousands of beneficiaries. This role offers variety, responsibility, and the chance to grow your expertise in Salesforce and data within a forward-thinking organisation.
Key Responsibilities
The main responsibilities for the Data Administrator will include but are not restricted to, the following:
Database Management and Security
- Handle day-to-day tasks: creating/running reports, importing data, retention processes, cleansing, maintenance, and advising on best practices.
- Work as part of a team to ensure compliance with Data Protection Act 2018, UK GDPR, and DUA Act 2025.
Performance Monitoring
- Monitoring exisitng intergrations to ensure they work and data entry is accurate.
- Liaise with internal teams and external consultants.
- Conduct regular testing, analyse metrics, troubleshoot issues, and optimise efficiency.
Support Internal Staff Training
- Support Head of Data in training staff on best practices for data entry and management.
- Create and manage training materials and processes.
Data Segmentation
- Work with teams to segment data for personalised communications.
Data Insights, Analytics and AI
- Provide insights and analysis via reports, dashboards, analytics tools.
- Manage data to enable analytics and AI usage.
Specific Duties
1. Manage, create and administer reports and dashboards as requested by internal teams and the Head of Data.
2. Develop and maintain data entry and reporting processes.
3. Monitor data quality and integrity to maintain a high level of accuracy.
4. Conduct regular audits of data processes and manage data retention to ensure compliance with regulations (Data Protection Act 2018, UK GDPR, DUA Act 2025).
5. Perform database de-duplication and cleansing procedures regularly.
6. Define, manage, and document issues, resolutions, checks, and testing following team methodology.
7. Assist internal teams in data segmentation for personalised communications.
8. Troubleshoot data issues in collaboration with internal teams.
9. Liaise with third-party software providers to ensure seamless and accurate data transfers.
10. General database administration tasks e.g. creating users, resetting passwords.
11. Report regularly to the Head of Data on performance metrics.
Skills and Experience
1. Understanding of data analysis, reporting, and presenting data clearly.
2. Strong IT skills, particularly MS Excel.
3. Attention to detail and strong analytical skills.
4. Excellent spoken and written communication skills.
5. Ability to problem-solve and troubleshoot effectively.
6. Process-driven approach with strong documentation skills.
7. Ability to prioritise conflicting needs and manage workload independently.
8. Adaptable and quick to learn, with motivation to improve skills.
Personal Circumstances and Attributes
1. Self-starter who can initiate and complete tasks independently.
2. Organised and logical thinker.
3. Highly motivated and committed with a can-do attitude.
4. Ability to work under pressure and meet deadlines.
NRAS Structure
The post holder will report to the Head of Data and will work closely with the Data Team, and all colleagues throughout the organisation as data users.
Other Duties/Information
- Attendance and participation in team meetings.
- Any other duties as requested by the Head of Data
- NRAS expects all employees to respect the unique contribution of every individual and operates an equal opportunity and diversity policy. All employees must work responsibly within the health and safety policy of the organisation and ensure they are always observing this.
NRAS is an equal opportunities employer and we welcome applications from all suitably experienced persons regardless of their race, socioeconomic backgrounds, gender, disability status, ethnicity, religion/faith, sexual orientation, or age.
How to apply
Via this job board. Please include a cover letter which outlines skills and experience relevant to this role. In the subject line please include “Data Administrator”.
Benefits
· Full time working hours – 35 hours per week
· Flexible hybrid working, minimum 40% in office
· Employee Assistance Programme
· 6.4 weeks annual leave including statutory bank holidays for full time staff, additional long service accrual
· Access to Mental Health First Aiders
· Free onsite parking
PLEASE NOTE DUE TO THE CHRISTMAS PERIOD INTERVIEWS WILL NOT TAKE PLACE BEFORE JANUARY.
Please ensure a covering letter is accompanied with your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Chief Executive Officer
Salary: c.£75 - 80,000 per annum
Hours: Full time 35 hours per week
Contract: Permanent
Location: The role is, of necessity, office based, although flexibility for home working is expected where appropriate. Evening and weekend work will be required to attend networking and other events.
At Sussex community Foundation we are approaching our 20th anniversary. As we celebrate this milestone, we are looking for an ambitious and dynamic chief executive to lead us into the next 20 years, enabling us to make Sussex a fairer and more equal place.
At Sussex Community Foundation we bring inspirational people together to create the change Sussex needs. In our first 20 years we have built a reputation across the county as an authoritative voice in local philanthropy, attracting and retaining new Fundholders to the Foundation.
As a leading grant maker in the county, our reputation within the voluntary sector is incredibly important to us. We want to ensure that our future Chief Executive builds on these trusted relationships.
We have an experienced and influential Board who will support you in your role, backed up by an enthusiastic and committed team of experts in both fundraising and grant making.
We look forward to receiving your application.
Mark Spofforth OBE FCA - Chair of Trustees
Closing date: Monday 5 January 2026 - noon
We are using the Charity Job anonymous recruitment process - please ensure that you apply through the portal.
Please log into your CharityJob candidate account to access and download the Persons Specification and to submit your application.
**No Agencies please**
#Chief Executive Officer #CEO #Executive #Leadership
To champion and enable all who want to make a positive contribution to our local area through effective philanthropy and community action.



Harris Hill is recruiting for a Finance and Operations Administrator with French or Spanish (Spoken) skills, for this International Charity, working in developing countries. Based in Central London. (Hybrid working)
- REPORTING TO: CEO
- CONTRACT TYPE: Permanent, Full-time (hybrid)
- PROPOSED SALARY: £35,000 per annum depending on experience
- LOCATION: Central London. (CANDIDATES MUST LIVE IN THE UK. THIS IS HYBRID ROLE. NO OVERSEAS TRAVEL)
- HYBRID WORKING: A minimum of 2 days per week is based at their offices in Central London.
- BENEFITS: 25 days holiday plus bank holidays, attractive employer contribution-only pension, private medical insurance cover, excellent working environment.
- HOURS: Full-time, 35 hours a week, Monday to Friday.
- LANGUAGE SKILLS DESIRABLE: French or Spanish (Spoken)
PLEASE APPLY IMMEDIATELY, INTERVIEWS ARE AVAILABLE AS SOON AS POSSIBLE
About the role: Principal Responsibilities
- Finance Administration - 60% of role
• Processing grant payments (10-15 weekly) via online banking in line with authorisation limits
• Inputting and updating all incoming and outgoing transactions on QuickBooks.
• Saving payment confirmations on the server and on QuickBooks.
• Scanning and Electronic filing of accounts and finance invoices, receipts, credits.
• Calling organisations in different countries to verify bank account details (as part of anti-fraud checks.)
• Weekly and monthly bank reconciliations.
• Financial support to CEO and auditors for annual audit.
• Administration of 3 company credit cards and company expenses.
• Ad hoc administration duties to support charity and CEO including communications with the Charity Commission.
2. Grant assistance - 5%
• Review and edit of grant letters for c.15 grants per year.
• Email liaison with grantees to ensure timely submission of paperwork including annual reports.
3. Assistance to CEO - 25%
• Provide a professional, comprehensive and high-quality executive support to the CEO, including time, diary and email management, travel and accommodation arrangements, expenses, providing support to meetings, drafting appropriate correspondence and document production.
• Providing project administration support and management of discreet pieces of work relating to the Trustees meeting.
4. Office Management - 10%
• Handling incoming and outgoing correspondence e.g. post, office phone
• Inventory and supplies Ensuring that office has sufficient stationary, kitchen and bathroom supplies
• Facilities: deal with any repairs and cleaning including liaison with cleaning company
• Organising catering for Trustees meetings x3 annually
• Weekly backup of server
• Event planning: organising company events e.g. strategic planning sessions, visits from grantees, office outings
Person specification
• Outstanding organisational and time management skills
• Excellent attention to detail
• Excellent numerical skills
• Proficient on MS programmes, Sharepoint and accounting packages (QuickBooks ideal)
The Vacancy
The Bar Council represents the nearly 16,000 barristers in England and Wales. It promotes the Bar’s high quality specialist advocacy and advisory services; fair access to justice for all; the highest standards of ethics, equality and diversity across the profession; and the development of business opportunities for barristers at home and abroad.
The Bar Council is the governing body and the Approved Regulator for the Bar of England and Wales. It discharges its regulatory functions through the independent Bar Standards Board.
We are seeking a proactive, highly organised and personable executive assistant to support our new Chief Executive in their first year at the Bar Council. Working with our executive office and governance team, the successful candidate will be responsible for planning and delivering a comprehensive induction programme for the new CEO, to include arranging and facilitating meetings and briefings with a wide range of internal and external stakeholders, as well as providing ongoing high-level administrative and organisational support to the CEO.
This is an exciting opportunity to provide support at the highest level of the organisation and encompasses diary management, stakeholder liaison, producing briefing documents and papers, minute-taking at meetings, arranging complex travel and itineraries and expense monitoring. From time to time, the postholder may be required to assist other members of the Senior Management Team and the wider executive office.
Ideally, we are looking for a EA with experience providing comprehensive support to a high-level executive, who can “hit the ground running”, manage a busy diary and prioritise complex and conflicting demands whilst planning ahead with a strategic mindset. The successful executive assistant will need to evidence a collaborative and solutions-focussed approach to work. A willingness or desire to learn about the legal sector would be beneficial.
In return the Bar Council offers excellent terms and conditions of employment, including:
- 27 days annual leave
- Up to 12% employer’s pension contribution
- Enhanced maternity and paternity pay
- Life cover, and more
For full details of the role, please refer to the job description.
The Bar Council is part of the ‘Disability Confident’ scheme. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme.
Closing Date: Monday 5 January, 2026 at 23:59
Proposed Interview Date: Week commencing 12 January 2026
Leading UK drug education charity the DSM Foundation is recruiting a Head of Business and Organisational Development to join their senior management team. This role involves working with the Director and Board of Trustees to provide strategic leadership to the DSMF team on all aspects of organisational and business development with a long-term income growth strategy, and alongside the Head of Operations and Head of Education and Engagement, to ensure that DSMF is a well-managed and successful charity with a clear strategic vision.
Suitable candidates will:
- Be passionate about supporting young people to make safer choices about drugs and alcohol.
- Have experience of strategy development and delivery, business and work stream development and income generation.
- Have a deep understanding of finance and market conditions.
- Be experienced in managing projects and performance.
- Be skilled in organisational development and people management.
Key information:
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. They work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.
This role will be primarily based in the DSMF office with some opportunities for remote working.
Closing date for applications: 20th January 2026
Shortlisting: Week beginning 26th January 2026
Interviews: 23rd February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
IRC’s External Relations (ER) department brings together Fundraising, Communications and Policy & Advocacy functions. With the aim to raise money, awareness and influence for crisis-affected populations worldwide, the department combines knowledge and expertise across multiple national markets.
The IRC fundraising teams are comprised of colleagues and teams working in the USA, UK, Germany, Sweden and Korea as well as emerging markets delivering direct marketing, content, account management, philanthropy, board liaison, corporate as well as trust and foundation partnerships to support IRC’s national fundraising strategies.
The IRC’s private fundraising capability in the UK has grown significantly over the past five years. Ambitious growth plans are in place to deliver increasing income from the private sector as part of an exciting global External Relations strategy.
The Director of UK Mass Markets is responsible for the leadership and direction of the Mass Markets team in the UK and for securing long-term sustainable income for the IRC through individual donor acquisition, retention and supporter care. You will lead and develop a high-performing team by growing mass marketing audiences and income, developing exciting and targeted campaigns, identifying opportunities for product, channel and audience diversification, and championing UX and a supporter centric fundraising model. The Director will also serve as a key partner to the UK Executive Director as they facilitate cross-team collaboration, accountability and success among all private fundraising teams in the UK (Philanthropy, Global Corporate Partnerships, Foundations & Trusts and Mass Markets). The Director will play a leadership role in IRC UK more widely as a member of the UK Senior Management Team (UKSMT). The UKSMT is collectively responsible for achieving the cross-functional goals of IRC UK’s strategy and actively fostering an inclusive workplace at IRC UK.
This role is responsible for:
I. Securing significant and sustainable funding in the UK for IRC’s work
II. Leading strategic activities that support IRC’s mass market fundraising presence including campaigns for the End-of-Year, World Refugee Day and emergencies
Scope and Authority
This position has responsibility for delivering the UK Mass Market team strategy and targets and Supporter Care within the overarching Global Mass Markets strategy and UK Strategic Plan.
Responsibility for Resources:
This post will have responsibility for three direct reports (1x Senior Acquisition Marketing Manager, 1 x Retention Marketing Manager, 1 x Donor Services Assistant) and a substantial expenditure budget. The role is part of the global Mass Markets team and is matrix managed by the Executive Director in the UK and the Global Vice President of Mass Markets.
Key Working Relationships
Internal:
• Counterparts and senior leads in global Mass Markets team
• UK SMT: Directors of Strategy and Delivery, Communications, Advocacy, Philanthropy, Finance, People and Culture, Awards Management
• Global peer-level team: Directors and Heads of Mass Markets for Korea, Germany, Sweden, USA and Global Mass Market Support Leads
• Digital team members (UK and global)
• Global Creative Studio and Brand
• Senior Director for Retention
• International Operations team, incl. data & analytics roles
Key Accountabilities
· Aligned to the overall Global External Relations Strategy, develop, implement, monitor and report on IRC UK’s fundraising and supporter engagement strategy.
· Lead fundraising campaigns (acquisition, retention, mid-level) that deliver unrestricted income to enable IRC’s work. Channels include e-mail, direct mail, inserts, Facebook advertising, new forms of social media, and adwords, as well as telemarketing etc.
· Develop a supporter engagement programme that focusses on developing and deepening long-term relationships and drives retention rates.
· Develop and deliver an innovation programme, ensuring fundraising products and activity are at the forefront of the UK sector and allow IRC to cut through to new audiences.
· Deliver outstanding supporter services, ensuring supporter interactions are dealt with professionally and appropriately.
· Contribute strongly to overall Global External Relations strategy and budget development during the budgeting and investment request process.
· Lead, inspire, develop and performance manage the UK Mass Markets team.
· Ensure effective collaboration between the UK-based leads of the Foundations and Trusts, Global Corporate Partnerships, and Mass Markets teams, in executing comprehensive, aligned donor engagement strategies across the UK.
· Collaborate with other UK leaders on the UK Senior Management Team, holding collective accountability for achieving the goals of the UK strategy and advising on the wider management of IRC UK to support those goals.
· Reporting to the UK Board of Trustees, including presentations to the full Board and the External Relations Committee as required.
· Representing IRC in the Disasters Emergency Committee (DEC) Fundraising Directors group.
· Be the senior contact for all mass marketing partnerships with third party supplies.
· Act as senior voice in cross-market working groups and committees.
· Network and build external profile of the IRC UK Mass Markets team by attending relevant fundraising and sector events, and building other external stakeholder relationships.
· Input into effective risk management of mass marketing income by accurately assessing opportunities, threats, strengths and weaknesses on a regular basis, and iterating the programme based on results.
· Accurately forecast, monitor and report on income and expenditure budget lines.
· Keep up to date with sector developments in individual giving, digital fundraising to ensure IRC is at the forefront of fundraising developments.
· Work closely with Mass Markets team in other national markets (i.e. Korea, Germany, Sweden, US) and the International Operations team to ensure all engagement is coordinated, and where appropriate, synchronised.
Skills, Knowledge and Qualifications:
· Driven, motivated and proactive with a solutions-based attitude and resilient in the face of setbacks.
· Proven ability to manage, meet and monitor fundraising budgets and Key Performance Indicators.
· Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload.
· Ability to understand legal frameworks and requirements, and implications of decisions in the best interest of the charity.
· Excellent verbal and written English and the ability to produce well designed and high-quality proposals and reports.
· Institute of Fundraising, Cass or comparable qualifications would be an advantage.
Experience:
· Extensive experience of individual giving (or mass marketing) and digital fundraising and ideally, mid value and legacy giving, within a large or medium global charity, including a proven track record of both acquisition and retention.**
· Launching new channels and products with success.
· Comprehensive understanding and experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance.**
· Experience and understanding of creative process and relationship with brand identity through different channels and audiences.
· Proven track record of success in a leadership, line management, recruitment, performance management and talent retention.**
· Demonstrated history of being an empowering and supportive manager to front-line fundraisers.
· Experience working for a centralised, international organisation would be a strong advantage.
· Experience using Salesforce an advantage.
Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme in the UK.
UK based candidates who state that they have a disability and meet these criteria, will be invited to interview.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Job Title: ER & OD Specialist (12 Month FTC)
Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website.
Location: Rugby, Warwickshire
Hours: 37.5 hours per week
We’re seeking an experienced XXXXX who will play a pivotal role in XXXXXX.
What We Offer:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Core working hours 10:00am – 15:00 pm
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks. Want to find out more? visit our website.
What You’ll Be Doing:
- Act as a subject matter expert in UK employment law, statutory requirements, ACAS guidance, and equality legislation across the employee lifecycle.
- Manage complex ER casework, including grievances, disciplinaries, performance management, absence, restructuring, redundancy, TUPE, and appeals.
- Work with the People & Culture Partner(s) to Review & design organisational structure and job design that supports strategy.
- Support the People & Culture team in using people analytics to inform decision-making and strategic workforce planning.
- Support initiatives that improve the employee experience and reinforce inclusion and fairness.
- Work collaboratively with L&D Partners and the Digital Learning Specialist to design and deliver engaging learning content and resources on ER and OD topics.
- Develop practical tools, guides, and digital modules that build line manager confidence in managing people fairly, consistently, and effectively.
- Support initiatives to strengthen people leadership capability across the organisation, ensuring managers are equipped to handle ER issues proactively and to lead change with empathy.
What We’re Looking For:
- CIPD Level 5 qualified (or working towards) with strong knowledge of HR and OD practices.
- In-depth knowledge of UK employment law, ACAS codes of practice, and equality legislation.
- Proven experience managing complex ER casework across multiple sites.
- Experience in organisational design, including workforce planning, job design, and change management.
Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
RNID Near You Coordinator Leicester City
Remote working in or near Leicester City
£25,708 pa plus excellent benefits
35 hours per week
Maternity Cover - Fixed, ending 31st December 2026
As a Coordinator for our RNID Near You community service in Leicester City, you will focus and lead on developing and delivering our community service across the area through drop-ins offering:
- practical hearing aid support
- information on hearing loss and tinnitus
- hearing checks
You will be responsible for co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across Leicester City. You will have responsibility for the set up and running of these sessions and have good local knowledge of the area and seek new opportunities for delivery of the RNID Near You services.
We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community and care settings.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and people we support. You have experience managing people or volunteers and events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID: Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated.Our values are at the heart of what we do.
We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 21 December 2025.
Interviews: w/c 5 January 2026.
Supporting people who are deaf, have hearing loss or tinnitus
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
York – with travel to Selby, Northallerton and Harrogate
Ref PWN-251
Closing date: 07 January 2026 at 9am.
Are you a driven, collaborative and compassionate individual with a proven record of working with male adults in the criminal justice system, whether in the community or in prisons? Do you have experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, or people who are angry and confused?
If so, St Giles Trust is looking for a Personal Wellbeing Navigator to oversee the delivery of Personal Wellbeing services to referrals of community offenders and prison leavers, including families, made by the Probation Service in North Yorkshire.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
You will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. This will involve undertaking assessment and action planning with individual service users which will result in timely and prescribed outcomes being achieved, and creating a safe and trusting environment, using trauma informed practice to successfully facilitate a supportive and constructive relationship with service users. You will deliver a range of interventions to service users, including group work sessions where required, and work with service users flexibly, meeting and undertaking interventions in a range of prescribed locations across a wide geographical area.
We will also rely on you to develop and maintain positive working relationships with external agencies including Probation, Prisons and partners, and work towards contractual targets and outcomes within agreed timescales and in line with specified quality standards. Using agreed CRM databases, recording all activity relating to caseload and ensuring all information is recorded within agreed deadlines are all also vital aspects of the role.
What we are looking for
- Experience of working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- Knowledge of the requirements of managing a caseload, including maintain and updating records, remaining focused on action plan goals and keeping to deadlines
- An understanding of the barriers faced by people with complex and multiple needs
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- Impressive interpersonal, relationship-building and communication skills, verbal and written
- A flexible, collaborative and professional approach to your work.
Please note this role requires an Enhanced Adults DBS check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 07 January 2026 at 9am. Interview date: 15 January 2026
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About the Role
This is an exciting opportunity for a proactive and detail-oriented finance professional to support the Senior Finance Manager in the smooth running of day-to-day finance operations. You will play a key role in maintaining financial controls, supporting the annual audit, processing transactions, and delivering timely financial reporting. The Finance Officer will be a key point of contact for internal and external stakeholders, supporting effective financial management across the organisation.
Key responsibilities
To provide high-quality administrative and financial support across the Finance Department, acting as the first point of contact for finance enquiries and managing the finance inbox. This includes maintaining accurate records in QuickBooks, processing invoices, expenses, and payments, performing regular bank reconciliations, and managing credit card accounts. Supporting the Senior Finance Manager in producing timely and accurate reports—including departmental budgets and management accounts—and assisting with preparing documentation and liaising with auditors for the annual audit.
What We are Looking For
The ideal candidate will have experience in a finance or accounting support role, with working knowledge of bookkeeping and accounting procedures—ideally including QuickBooks. They will demonstrate strong administrative and organisational skills, excellent attention to detail, and a sound understanding of VAT, expense processing, and reconciliations. Excellent interpersonal and communication skills are essential, along with the ability to manage competing priorities and meet deadlines. A collaborative, proactive attitude, and a commitment to the ISUOG’s mission and values are also key.
Please read the job description to find out more about the position and person specification.
Contract Type: Permanent
Hours: Full time, 5 days/37.5 hours per week (core hours 10am-3pm)
Salary: FTE £32,000 to £37,000 per annum, dependent on experience, plus benefits.
Location: The role is based at ISUOG House, 122 Freston Road, London, W10 6TR. A hybrid working system is in place and the job holder will be expected to work from ISUOG House for a minimum of 1 day each week. Due to the nature of the role, the job holder may be required to work from the office more than 1 day a week.
Benefits include:
- 25 days’ annual leave per annum plus eight Bank/Public holidays (pro rata basis for part timers), rising by 1 day per year for every complete year of service, up to an additional 5 days, together with 3 additional days over Christmas and New Year.
- 4% (matched) employer pension, rising to 6% on successful completion of probation.
- Employee Assistance Program.
- Season ticket loan scheme.
- Death in Service
About Us
The International Society of Ultrasound in Obstetrics and Gynecology (ISUOG) is a leading global charity dedicated to improving maternal and fetal health through the advancement of ultrasound. We deliver education, research, and resources to our global network of professionals and partners. We are now looking for a Finance Officer to join our team and help ensure the efficient and compliant operation of our finance function.
Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards, and research information around ultrasound in obstetrics and gynecology. This is achieved through education and training, programmatic initiatives, and advocacy.
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Please submit your application, CV and covering letter as soon as possible; we reserve the right to close any adverts before the closing date of 21 December 2025, once we have received sufficient applications. Interviews may be organised before the closing date.
Regrettably, we are not able to provide feedback to those candidates who are not shortlisted, as it simply would not be manageable to do so.
REF-225 438


