Programme support manager jobs
Head of Advice Services
London/Hybrid (2 days a week in the office in Brent)
Permanent
Part time - 3 days/24 hours per week
Salary £42,230 per annum pro rata
Excellent benefits including 5 weeks annual leave plus bank holidays (pro rata) and flexible working, pension scheme, Employee Assistance Programme, Death in Service benefit, opportunities for training and professional development
Are you a committed professional, who is flexible, driven and innovative, with a background in Advice Services, and looking for a part time role in North London?
Charity People are delighted to be working with a charity based in North London which prevents hunger, fights poverty and builds community, to recruit a Head of Advice Services role.
The charity, alongside volunteers and partners, coordinates a network of food banks, kitchens, a community shop and café. Whilst at these locations, guests can access more holistic support, including welfare advice, asylum support and an award-winning community garden.
The Head of Advice Services will play an integral role in safeguarding the integrity of services, set the overall strategy for the advice service, and ensure the service and programmes run effectively and efficiently.
Key responsibilities:
- Strategic Leadership & Service Oversight: Provide direction for Advice Services, supporting programme development, maintaining quality standards (AQS and OISC), and managing staff, while also handling a small caseload of complex advice cases.
- Monitoring, Evaluation & Impact: Work with the Advice Service Manager to track programme goals and outcomes, use data to guide strategic decisions, and ensure meaningful community involvement in service evaluation.
- Safeguarding: Act as the Designated Safeguarding Lead, overseeing safeguarding policies, training, and risk management, and offering strategic advice to staff across the organisation.
- Fundraising & Financial Oversight: Support funding bids and oversee operational planning and budgets for Advice Services, ensuring delivery aligns with organisational goals and funder requirements.
The ideal candidate will have leadership experience within advice services, with a strong background in delivering and managing caseloads in areas such as immigration, welfare, or housing advice. You will bring expertise in impact evaluation, safeguarding, financial oversight, and rights-based or trauma-informed approaches. Strong communication, leadership, and data analysis skills, along with a commitment to learning, are essential.
If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.
How to apply
Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 12 noon on Tuesday 10 June with interviews scheduled for w/c 16 June.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Prospectus is excited to be partnering with our client in the search for a permanent Head of Philanthropy.
The organisation is a charity committed to improving social mobility in the UK. Their work is focused on improving social mobility through education opportunities. Their mission is to level the playing field for young people from low-income backgrounds so that they have a fair chance of accessing leading universities, apprenticeships, and jobs. With a three-pronged approach including programmes, research, and policy advocacy, the organisation supports nearly 12,000 young people each year and they have been able to work towards keeping social mobility high in the political agenda.
As the Head of Philanthropy, you will inherit a successful philanthropy area of fundraising for the organisation and will devise and implement a comprehensive strategy to build income from individuals across the full suite of structured giving schemes. You will personally scope and secure new major gifts from individuals and lead the organisation’s approach to alumni fundraising, working collaboratively with the Alumni team to appropriate engage programme beneficiaries. The Head of Philanthropy will also be responsible for relationships with Board members, Fellows, alumni donors and legacies.
To be successful as the Head of Philanthropy will be an experienced manager and fundraiser, confident in securing new business through active prospecting and networking and ingrained knowledge of how to secure and steward HNWIs. This will ideally have been done at the six-figures-plus level and you will have significant experience networking to build and manage relationships that lead to major gifts.
This role is a full-time permanent position that will have hybrid working in the London offices for at least two days per week. The salary for this role is £56,000 to £68,000.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.
If you are interested in applying to this Head of Philanthropy position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
About you
Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships? Want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a driven and pro-active Events Fundraiser to join our growing Community and Events team. You’ll be joining the team as we continue to refine and expand our mass participation events portfolio including London Paris Ride, Great North Run and 100 miles for myeloma. You will have experience in event delivery or project planning, delivering these activities within tight deadlines while successfully building effective relationships.
The role holder will have strong administration skills, attention to detail and work as part of a team. You will be self-motivated and able to work remotely with little supervision, managing a wide range of tasks and having an interest in sporting and mass participation fundraising events.
Previous experience or knowledge of digital marketing, virtual fundraising events and using Raiser’s Edge or similar CRM system would be an advantage but not essential.
About the role
As the Events Fundraiser you will be required to research, promote and deliver fundraising events, campaigns and activities, providing excellent stewardship to supporters, whilst working to help achieve monthly fundraising income targets. You will work to deliver an annual calendar of runs, walks, challenge and sporting events across the UK as well increasing support through Myeloma UK virtual and Facebook events.
The role holder will work with the Senior Event Development Fundraiser to provide the highest quality of event delivery as well as developing relationships, securing support, marketing, delivering and monitoring the event ensuring post event evaluation and future recommendations are made. They will also work closely with Community Fundraisers, supporting them as they identify opportunities to expand and diversify their fundraising portfolio.
You will work with other teams, develop materials required to support all marketing and promotion of events, ensuring organisational brand, style and key messages are adopted and ensure maximum use of database and other technology to increase operational efficiency within event fundraising.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 15 June 2025 and interviews will be held w/c 23 June 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
The Family Advocate will provide trauma-informed specialist support to women in the community and in prison who are at risk of losing custody of their children/have already experienced child removal. This role will also upskill colleagues, and work with Children’s Social Care teams to improve the response to women impacted by the criminal justice system.
Key Responsibility Areas
1. Provide high-quality, trauma-responsive support to women in contact with the criminal justice system, who are at risk of experiencing/have experienced child removal.
2. Provide expert advice and support to colleagues, including upskilling through information and training sessions on Children’s Social Care and family court processes, and increase Children's Social Care teams' knowledge and understanding on women in the criminal justice system.
3. Develop effective relationships with key stakeholders, such as Children’s Social Care, probation, prison, to ensure a collaborative approach to women’s needs.
4. Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
The client requests no contact from agencies or media sales.
Job Title: Language and Communications Coordinator
Hours: Full Time (36 hours) - working pattern to be agreed. Maternity cover until 31st July 2026.
Salary: £26,225 per annum
Location: Home-based in Wales
About Coram
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.
About Coram PACEY
Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.
The Role:
As a member of the Coram PACEY Cymru team to coordinate the planning and delivery of work related to language and communications in Wales, delivering against the Welsh Government and other bodies funded work programmes. Through this work raise the profile of childcare and early years professionals and the work of Coram PACEY Cymru across Wales. Fluent Welsh language skills are essential for this post.
We welcome applications for this role through English or Welsh.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 11.59pm, Sunday 15th June 2025
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Teitl Swydd: Cydlynydd Iaith a Chyfathrebu
Oriau: Llawn amser 36 awr, patrwm gwaith i'w gytuno. Dros gyfnod mamolaeth. Cytundeb tymor penodol hyd at 31 Gorffennaf 2026.
Cyflog - £26,225 y flwyddyn
Lleoliad - Gweithio Gartref yng Nghymru
Ynglŷn â Coram
Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.
Ynglŷn â Coram PACEY
Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.
Y rôl:
Fel aelod o dîm Coram PACEY Cymru, cydlynu cynllunio a chyflwyno gwaith yn ymwneud ag iaith a chyfathrebu yng Nghymru, gan gyflwyno yn erbyn rhaglenni gwaith Llywodraeth Cymru a chyrff eraill a ariennir. Trwy'r gwaith hwn codi proffil gweithwyr proffesiynol gofal plant a blynyddoedd cynnar a gwaith Coram PACEY Cymru ar draws Cymru. Mae bod yn rhugl yn y Gymraeg yn hanfodol ar gyfer y swydd hon.
Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.
I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.
Dyddiad Cau: 11.59pm, 15 Mehefin 2025
Dyddiad Cyfweld: i'w gadarnhau
Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.
Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.
Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.
Rhif Elusen Gofrestredig. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Mental Health Advocate – Neurodiversity Specialist
Salary: £29,000- £32,000
Location: Advance Head Office Hammersmith & Women’s Centres across London, with co- location at HMP Bronzefield
Hours: 35 Hours per week
Contract: Fixed Term – 31st March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse and will be returning to the community. Of that cohort, the Advocate will focus support on women with a mental health need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to their develop support plans.
The Senior MH Advocate will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Minerva Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Senior Advocate will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.
The Senior Mental Health Advocate will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release. The role will also include line management of other advocates such as; Specialist Prison & Probation Advocates who will be based in the prison and the Loss & Bereavement Worker who will be providing support in the prison as well as in the community.
A car may be desirable for this role, though not essential
About You:
To be successful as the Senior Mental Health Advocate you will need the below experience and skills:
An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system
Experience of managing/supervising a team of advocates/caseworkers – and leading a team to achieve targets & outcomes as well as appropriately managing and leading the team on any safeguarding concerns/incidents.
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Closing Date for Applications 08 June 2025
Interviews taking place w/c Monday 16 June 2025
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 9am on Monday 16 June 2025
First-round interviews: Wednesday 25 June 2025 (London)
The client requests no contact from agencies or media sales.
Head of Governance, Risk & Company Secretary
At St John Ambulance Cymru we are looking for dedicated people who share our values of compassion, quality, inclusion and integrity to join our team and help us to deliver our vision of Wales as a community of lifesavers.
Supported by nearly 2,600 volunteers, we provide frontline services in the heart of Welsh communities and provide essential support to emergency services when they need us most. Our work includes providing workplace training in first aid and health and safety; providing event medical cover at thousands of events; supporting NHS Wales with falls response and mental health transfer services; running programmes for children and young people aged 5-18.
As part of a global network, we are an independent Priory of the Order of St John, working alongside 43 St John establishments worldwide.
It’s an exciting time to join us as we embark on a modernisation programme to deliver our ambitious strategy for 2025-2030 and beyond. If this sounds like something that you would love to be part of, we would love to hear from you!
The opportunity
Location: Cardiff (Hybrid working available)
Hours: 35 hours per week (full time)
Starting salary: £49,310 per annum
Travel: Occasional travel throughout Wales as required
Role Overview:
The Head of Governance, Risk & Company Secretary is a pivotal leadership role within St John Ambulance Cymru (SJAC), responsible for ensuring the charity’s governance, legal compliance, risk management, and quality assurance functions are robust, effective, and strategically aligned with our goals.
This dual-role combines governance oversight with the leadership of organisational quality systems, ensuring that SJAC remains a trusted, safe, and high-performing organisation. The postholder will serve as Company Secretary to the Board and also lead operational governance initiatives across the charity.
What you’ll need to be successful
To thrive as our Head of Governance, Risk & Company Secretary, you’ll need leadership experience, particularly in governance, compliance, or quality assurance—ideally within a charity or healthcare setting. You’ll bring a strong understanding of governance codes and/or systems, risk management frameworks, and UK charity law along with the ability to manage sensitive issues with professionalism and discretion. A Chartered Governance Institute (ICSA) qualification or equivalent is desirable, as is experience acting as a Company Secretary. You’ll be confident leading cross-functional teams, maintaining regulatory compliance, and driving a culture of accountability and continuous improvement across the organisation. Flexibility, integrity, and a commitment to our values are essential.
Key duties and responsibilities:
Governance and Secretariat
- Lead the governance function, ensuring excellent support and strategic guidance to the Board, Committees, CEO and SLT.
- Manage statutory duties including Companies House and Charity Commission filings.
- Oversee Trustee induction, development, and ongoing governance training.
- Ensure accurate and timely preparation of agendas, minutes, and decision records.
- Act as the primary liaison for legal, constitutional, and regulatory matters.
Quality, Risk and Assurance
- Develop and maintain quality assurance systems to monitor performance and learning.
- Line manage the Health, Safety & Environment Business Partner and National Facilities Manager.
- Oversee investigations into complaints, serious incidents, and whistleblowing concerns.
- Maintain and report on the Board Assurance Framework and Risk Register.
- Lead preparation and coordination for audits (including ISO, Home Office, and other regulators).
- Ensure that actions taken in pursuit of the Quality, Risk and Assurance agenda link to a budget and engage with the relevant budget holders as required.
Regulatory and Legal Compliance
- Serve as the organisation’s Data Protection Officer.
- Ensure organisational compliance with relevant legislation (charity, company, GDPR, health & safety, etc.).
- Review internal policies and procedures to maintain regulatory alignment.
- Advise departments and project leads on relevant compliance and risk issues.
Culture and Continuous Improvement
- Promote a culture of integrity, accountability, and continuous improvement.
- Ensure that quality, governance, and assurance practices reflect the charity’s commitment to equity, diversity and inclusion.
- Support alignment across St John Councils and internal departments with national standards and policies.
Embody and exemplify the charity’s values at all times and hold others to account for the same
Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder.
What you’ll get in return
In return, you’ll have access to a range of benefits including, but not limited to:
- 27 days holiday (excluding bank holidays)
- Access to a Blue Light Card, providing various discounts at more than 15,000 retailers.
- Employee Assistance Programme (EAP)
- Access to a Health Cash Back plan after 6 months.
- Enhanced maternity/paternity scheme
- Home/flexible working
- Various training and development opportunities.
How to apply
If this sounds like you, please click on apply, ensuring your submission reaches us by 12.00pm on Friday 20th June 2025. Interviews to be held on 25th & 26th June 2025.
If you would like an informal chat about the role before you apply, please contact us.
Good luck!
We’re the charity helping millions of people feel happier and healthier by spending more time on and along our historic canals and rivers. Our tranquil and wildlife-rich spaces provide places to walk, run, bike, boat, fish and rest. It takes an extraordinary team to bring our waterways to life and that is where you come in.
Individual Giving Fundraising is at the heart of the Trust’s Fundraising Strategy, and with ongoing investment to grow our supporter database and accelerate income generation, it's a truly exciting time to join our Fundraising Team.
The Senior Direct Marketing Executive is a key role within the Acquisition & Development Team. They will be driving collaborative working as they lead on cross functional digital projects across Brand, Fundraising and more! We are looking for a digital expert who thrives in an independent working environment and who can hit the ground running to lead on email strategy, a digital fundraising audit and the projects that arise from that. They should be solutions focused, proactive, innovative and collaborative.
Location/base: This role will be based from home, but will require regular travel to London, Birmingham and other Trust locations for meetings and team days.
Key Accountabilities:
- Reviewing, owning and implementing our Digital Fundraising Audit project – taking the actions to complete the audit, and also leading on the workstreams that come out of it.
- Leading on email strategy and becoming a super user of Marketo, our email platform, and continuously looking to optimise ways of working regarding emails.
- Leading on onward journeys and reporting on them on a regular basis.
- Working closely with the CRM Manager and Supporter Journey Manager to ensure excellent supporter experience, clear data flows and journey maps are completed for all digital campaigns.
- Developing strong relationships with internal and external stakeholders – from brand marketing and web development teams to creative and paid media agencies.
- Working closely with the Acquisition Team to help us deliver detailed digital analysis of campaigns.
- Ensuring we explore new and innovative digital opportunities, while remaining compliant.
- Reforecasting income and expenditure for areas of responsibility.
- Support the wider Individual Giving & Legacy team as required, including stewardship of other donor audiences during peak seasons and campaign support as required and agreed with their team manager.
Person Specification
Essential
- Demonstrable digital experience, particularly within a role or organisation focused on conversion and direct response
- Strong interpersonal skills, skilled at building internal and external relationships.
- Experience of analysing digital campaign performance and optimising in order to meet fundraising targets.
- Experience of email marketing and email marketing platforms.
- Ability to work independently and drive projects forward proactively.
- Strong written and oral communication skills.
- Willing to adopt the Trust’s values as your own: caring, openness and transparency, supporting the local community, involving others, and striving for excellence
- Proficient in the use of MS office applications, particularly Excel and Word.
Desirable
- Experience of working in a digital fundraising role in a charity
- Technical experience of digital platforms
- Experience of building reports and using PowerBI
- Understanding of Fundraising regulation and statutory data compliance,
- Knowledge of Fundraising databases and customer relationship management programs
- Experience of working in a fast paced and ambitious team environment.
What We Offer
In addition to your salary of £39,250, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.
- 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- 2 days paid volunteering leave, volunteering for local community project work.
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role.
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes.
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
Key responsibilities for this role will include:
- Registration of learners across awarding organisation(s) for all courses.
- Maintenance of learner records with the awarding organisation(s).
- Supporting lead IQA in preparation for external quality assurance visits.
- Management of and claiming of completed certificates and their distribution to learners across all courses.
- Maintaining accurate records of learner data for reporting and planning purposes.
- Supporting the Academy team by providing data on learner number, course breakdown and completion rates.
- Handle incoming enquiries relating to Academy operational processes.
- Create effective interactions with customers across various platforms.
- Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey.
- Managing customer queries and assigned inbox.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape.
- Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard.
- Maintain in-depth knowledge of NYA Academy products and services.
- Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available.
- Provide support to the Academy Team and wider NYA as appropriate
- Provide effective call handling day-to-day.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221 931
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to enjoy the benefits the simple act of walking brings.
Join us and together we will create a walking nation.
Welsh language skills are an essential requirement for this role.
We are looking for an enthusiastic and motivated individual to join our team of School Coordinators in Wales.
Living Streets has successfully obtained funding from the Welsh Government to deliver a further year of the national Walk To School programme – engaging 200 primary schools, 25 Early Years settings and 42 secondary schools until March 2026.
You will be part of a team providing remote and direct support to a pool of early years settings, primary and secondary schools across Wales. The School Coordinator will have a target to recruit schools to the programme and coordinate the planned distribution of resources and supporting materials. You will be responsible for engaging and retaining schools to as part of the communication plan and responding to any issues raised. On occasion you will be required to visit individual schools and re-engage schools through various activities such as pupil assemblies.
Good attention to detail and the ability to recruit, support and engage schools remotely will also be essential to this role.
Closing date: Tuesday 17 June 2025, 5pm
Interviews: Wednesday 25 June 2025 online via Teams
The client requests no contact from agencies or media sales.
This is an exciting opportunity to work for an organisation dedicated to improving the public’s health. The Royal Society for Public Health (RSPH) is the world’s longest-established public health organisation. Based in central London, but working across the UK, we are a public health charity with over 6,000 members, all of whom work to improve and protect the public’s health. Our activities include qualifications, digital learning, publishing, conferences, membership, policy and campaigning work.
Reporting to the Managing Editor, you will be a key player in the Membership & Educational Services team and support the production of the Royal Society for Public Health’s three academic publications. The successful candidate will learn all facets of online publishing whilst working alongside our experienced team of editors, full training is provided. Excellent organisation and communication skills is essential.
Our publications team are experiencing a period of high-volume submissions, and we are looking for a highly organised, proactive and enthusiastic individual with an interest in publishing to join us during this exciting phase. A large part of the role will focus on administering articles submitted for publication, experience in this field would be an advantage.
This is a great opportunity to join an organisation committed to supporting the health and wellbeing of its employees.
In return we offer:
- 25 days annual leave
- Agile working structure
- Pension contributions
- BUPA Cash plan
- Cycle to Work Scheme
- Membership of the Royal Society for Public Health
- Access to public health knowledge and skills training courses and qualifications
- Organisational commitment to supporting the health and wellbeing of our employees
- Welcoming and friendly team of colleagues, and an active Health Champions programme
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.
To apply
Please email a copy of your CV and a supporting statement of no more than two pages. We are particularly interested in your communication skills and administration experience in relation to publishing.
For details of where to send your application, please click on the button above.
Closing date: Monday 16 June at 5pm
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note that due to the high volume of applications; unfortunately, we may only be able to contact those candidates who are called for an interview.
Please do let us know if you require any adjustment to allow you to participate in this recruitment process.
The client requests no contact from agencies or media sales.
The Noah’s Ark Children’s Hospital Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.
Scope of the role
Our mission as a charity is to create brighter todays and better tomorrow for the children and families of Noah’s Ark. The Sparkle Fund plays a vital role in the first part of that mission, creating brighter days for inpatient families by delivering our ‘over and above’ service on the wards. Due to the popularity and success of this project and following a very successful The Big Give campaign in December 2024, we are looking to expand the team.
There are many ways in which you will be providing joy, fun and moments of sparkle to the patients and families in the hospital. The role is very varied, and no two days are the same! In any given week you could be organising hospital wide activities for Easter, celebrating a birthday with a long-term patient, arranging for a massage therapist to provide a break for parents, and distributing essentials packs for a family arriving to hospital in an emergency.
Person Specification
We are looking for a compassionate, creative individual with experience of working with children and families to join a small but highly motivated team. You will have the opportunity to see the impact that your role and that of the wider charity makes to the children and families we support.
This is a great opportunity to join a small but highly motivated team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interventions will be delivered across various locations in South Wales, North Wales, Dyfed or Pan Wales
Ref PWC -252
Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?
If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).
About this exciting opportunity
Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.
We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.
What we are looking for
- Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- L3 in Advice and Guidance or equivalent (desirable)
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- An ability to work sensitively with clients applying trauma-informed strategies
- Impressive IT, relationship-building and communication skills, both verbal and written.
Please note this role requires Enhanced Adult DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: Sunday, 17th August 2025 at 11.00pm
We will be shortlisting and interviewing candidates on a rolling basis. We reserve the right to close this position at any time.
A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).
Ynghylch y cyfle cyffrous hwn
Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.
Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt. Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
- Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
- L3 mewn Cyngor ac Arweiniad neu gyfatebol
- Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
- Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
- Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig
Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About Gaddum
Gaddum is one of Manchester’s oldest charities, having been around for almost 200 years. We are a mental health and carers charity that provides support to individuals and families across Greater Manchester and the North. Our work spans across a range of services, including mental health support and carer assistance, aiming to empower individuals to live healthier, more independent lives.
Our mission is clear... to help every individual in the communities we serve to achieve equitable health, wealth and self. This means not only providing direct support through our services but also championing the rights of those who may otherwise go unheard and campaigning for systemic change across our sector.
As an anchor institution, Gaddum plays a key role in supporting the sustainability and development of the voluntary, community and social enterprise (VCSE) sector. We work alongside other organisations to ensure their impact is recognised and that the sector is equipped to meet the needs of the communities we serve.
Our Values…
…are our foundations – they are what hold us firm in uncertain times, and they are our reference point for all that we do. We value:
Being Heard: no matter why or how someone finds their way to us, we will listen
Collaborative Curiosity: harnessing our skills, knowledge, talents and the insights of others, we create new possibilities by exploring with people
Purposeful Work: paying attention to others’ needs and voices, we channel our resources into actions and outcomes that matter to the people we serve
Meaningful Connection: treating every individual as a whole person, developing relationships through empathy and acceptance
Thoughtful Safe Services: providing clear reasons for decisions and efficient, safe and effective practices, we earn confidence and trust by focusing on quality
Job Purpose
As the Marketing and Communications Lead at Gaddum, you will be at the forefront of shaping and delivering Gaddum’s marketing and communications strategy. Your work will raise awareness of our services and amplify the voices of those we support, helping to change perceptions around mental health, carers and community support.
Working with the Senior Leadership Team, you will lead on strategic campaign planning, media relations, stakeholder engagement, crisis communications and brand management. You will ensure that Gaddum’s brand and voice are consistently represented across all channels – internally and externally – and that our values are effectively communicated.
You will lead content creation, ensuring all marketing materials effectively showcase Gaddum’s services. By delivering clear, impactful messaging, you’ll strengthen our presence, expand our reach and reinforce Gaddum’s reputation as a trusted leader in mental health and carers’ support.
Main Duties
Strategy and collaboration
• Work closely with internal teams, SLT and external partners (including brand, communications, digital, media agencies, and national campaigns).
• Develop organisation-wide competencies around using the brand, and empower others to become brand ambassadors for Gaddum, ensuring best use of own and organisational resource.
• Support the development of new services through market research and audience insight to maximise marketing impact.
• Where identified, collaborate with fundraising initiatives to create timely campaigns that increase income and promote key areas of work.
Brand and content management
• Provide training and support to staff on branding, marketing and media engagement.
• Manage all aspects of visual content, including photography briefs, photoshoots and our image library.
• Lead the production and distribution of print and digital publications.
• Review, develop and maintain the website, updating content, improving functionality and monitoring performance.
• Expand and manage Gaddum’s social media presence.
Media and public relations
• Build and maintain relationships with media, key influencers and relevant organisations to increase Gaddum's profile locally and regionally.
• Manage media and press coverage, produce press releases and respond to media enquiries.
• Train staff to effectively handle media requests and represent Gaddum confidently.
Impact storytelling
• Coproduce a bank of personal stories that demonstrate the impact of Gaddum’s work and challenge stigma around mental health, carers and the VCSE sector.
• Working alongside individuals, groups and communities, ensure lived and living experience is at the heart of Gaddum’s stakeholder engagement.
All staff are expected to work within all Gaddum policies and procedures. This role is subject to a Basic DBS Check.
The client requests no contact from agencies or media sales.