Programme support manager jobs

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

About the role

As a Senior CRM and Data Officer, you’ll play a pivotal role in supporting staff across NCVO in making the most of our Customer Relationship Management (CRM) system.

Acting as the go-to expert, you’ll provide guidance, training, and technical support to ensure the CRM is used confidently and effectively across the organisation. Your work will help maintain the quality and integrity of our data through regular imports, cleansing, and quality checks, ensuring compliance with data protection standards.

You will also be instrumental in driving the adoption of best practices, empowering colleagues with the tools and knowledge to use data efficiently and responsibly.

You’ll also take the lead on developing and managing our Power BI reporting suite, creating impactful dashboards and visualisations that support data-driven decision-making.

Working closely with stakeholders, you’ll translate complex needs into clear, accessible insights, drawing from data across Microsoft Dynamics and other integrated systems. Your role will include supporting ongoing CRM development projects, maintaining system integrations—particularly with Business Central—and contributing to a smooth rollout of new features.

This is a hands-on, strategic role for someone who thrives on problem-solving, continuous improvement, and enabling others through data and technology.

About the Transformation directorate

This role sits within the newly formed Transformation Unit.

The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)

About the Insights Hub

The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.

Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.

The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

Salary:  £30,880 to £35,907 per annum (plus £3,000 London Allowance if applicable)

Working pattern: Hybrid – at least 2 days per week in our Vauxhall office

Contract: Permanent

Hours: Full time (35 hours)

Are you a tenacious, determined and creative go-getter, with experience in securing impactful partnerships, and a passion for supporting mental health and wellbeing?

The Partnerships team at Rethink Mental Illness and Mental Health UK are continuing our exciting, bold, new era by recruiting a New Partnerships Manager to join our passionate colleagues and our vision to create ambitious, purpose-led partnerships that raise vital funds and deliver transformational impact for people experiencing mental health challenges.

About the role

With a brand-new Partnerships strategy recently launched, you’ll be working closely with our New Partnerships Lead and the whole team to drive forward our new business activity. You’ll play a critical role in unlocking new income opportunities for the whole team to pursue, as well as creating and pursuing your own pipeline to secure mid and high value partnerships with first class stewardship, communication and engagement, consistently showing perseverance, resilience and innovation in the face of any opportunity and challenge.

About you

With experience in charitable corporate partnerships or relevant, transferable experience from other roles or sectors, the successful candidate will have a demonstrable track record of identifying, cultivating and securing significant five or six figure multi-faceted partnerships, ideally spanning different types of activities and income-generating mechanisms/components.

About the Fundraising department

The Fundraising department is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams across Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts and Grants, and Partnerships.

The Partnerships team has a strong track record delivering notable charity partnerships, such as our multi-year Lloyds Banking Group partnership which successfully raised £16m; our two-year partnership with Bank of America, which saw over $1.2m raised through the dedication of employees; our ongoing partnership with Dune, whose workforce gets involved to support our cause; and more.

Sitting within the External Affairs directorate, we work across both Mental Health UK and Rethink Mental Illness enabling us to harness the collective power of both organisations and deliver nearly £7million to support their work.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

Job Title: Deputy Service Manager 

Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area. 

Salary: £30,200

Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.  

About the role

We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night. 

This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals. 

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working with people who have enduring mental health and complex backgrounds
• Previous leadership experience
• Ability to motivate and empower a team to achieve service KPI's through direct leadership
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

• As a Children’s Residential Support Worker, you will provide a caring, safe, secure and accepting environment that meets the physical, health, social needs and rights of the young people.
• You will maximise educational opportunities and achievements for the young people by assisting in identifying, establishing and supporting educational provision and contributing to educational reviews.
• You will also undertake direct work that is designed to meet the young person’s needs as identified within the care plan, enabling them to reach full their potential.  Supporting the young person’s significant relationships will be a part of this task.
• Under close supervision you will take responsibility for key working at least one young person.
• You will maintain accurate and up to date records of the work undertaken with the young people and complete written reports for planning meetings and statutory reviews as necessary. 
• Support young people with their individual personal care needs.  This can include full reliance upon you to change continence pads, assist with full body and hair wash, as well as dressing.   Or, encouraging them to be as independent as possible and washing/dressing themselves to progress with their skills development. 
• Undertake a range of domestic duties, including cooking and some cleaning, to a good standard, to ensure compliance with health and safety policies and the guidelines for young people and staff.

• Experience of working in a residential setting, undertaking the full range of duties in a well-planned way that respects & values the young people as individuals.
• Flexibility to respond to the needs of the unit and young people.
• Good communication and interpersonal skills.
• Ability to write reports.
• Good organisational and time management skills.
• Ability to work on your own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
• If you don’t have direct experience of working with children maybe you have transferrable skills to bring to the role.

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

At West London Synagogue (WLS), we have made a commitment to helping London’s most vulnerable residents regardless of faith and background. This is achieved through delivering direct services to those who need it most. We have identified asylum seekers and refugees as the core communities in which we can have an impact. 

We work closely with Westminster City Council, as well as local and national organisations to identify where our resources can be best focused, where we can bring added value, and where our teams of volunteers can make a meaningful impact. 

We run 2 drop-ins each month. Our Family drop-in welcomes families with children and of all faiths and ethnic origins who are seeking asylum in the UK. We rely on volunteers to help provide a hot meal, grocery vouchers, toiletries, companionship, and advice for families who have fled life-threatening violence or persecution in their countries of origin. 

As well, as our Family drop-in, we run the monthly 'Rainbow' Group.LGBTQI+ asylum seekers in the UK face the same challenges that most asylum seekers face in the UK. In addition, they face further challenges since their sexual orientation WLS opens its doors once a month to provide a safe space for LGBTQI+ asylum seekers to feel a warm community welcome, to build community together, and to receive vital support whilst living in poverty awaiting a decision on their asylum application. 

At WLS we have recognised the unjust and compounded hardships for asylum seekers who are members of the LGBTQI+ community. We aim to create an environment where asylum seekers of the LGBTQI+ community can feel safe, supported, and comfortable.

We are looking for a committed Project Leader who can drive progress, inspire a team of volunteers and make a positive impact to the lives of everyone who attends our Social Action projects.

Role: Direct Marketing Manager (Acquisition)

Closing date:                     23/05/2025

Interview date:     TBC

Hybrid working (8 office days per month)

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Taking a leading role as part of the Individual Giving management team, you play an important part in helping to achieve a step change in the growth of the net voluntary income of St John. The role will work closely across Individual Giving and the wider Fundraising Directorate to develop an evolving supporter acquisition strategy that will aim to recruit new supporters with a focus on digital. The role needs to focus on managing the implementation of the strategy including using insight and data to develop, implement, manage, monitor and evaluate campaigns across a range of channels, with a cutting edge and contemporary approach whilst staying current with the continuously changing legislation and support climate. Responsibilities include working with agencies and suppliers to project manage the full cycle of direct marketing campaigns.

About You

• Significant experience in a third sector direct marketing role
• Track record in managing effective digital campaigns on a national or regional basis
• Experience of using fundraising databases e.g. Raiser’s Edge, Microsoft Dynamics or similar
• Extensive experience of using a variety of fundraising channels including digital, email social media, direct mail, telemarketing and SMS
• Experience of leading a revenue generating team, including generation of six figure acquisition income 

About the Role

• Oversee the supporter acquisition programme, taking responsibility for outstanding donor recruitment with the highest standard of quality and compliance and ensuring a diverse programme mix; ensuring they are in market on time, on budget and on brand.
• Develop an annual plan of acquisition activity; monitoring and analysing all campaign results, with ongoing test and learn mechanisms in place to drive continuous improvement and making recommendations for future activity to effectively maximise income and ROI
• Working collaboratively with key fundraising and data teams; lead the development and continuous improvement of new supporter product development
• Strong agency relationship management across a variety of partners and suppliers, from building relationships and negotiating to contract and routine performance reviews
• Lead on all KPI tracking, trend analysis and interrogation of results at all levels; including programme optimisation to ensure targets are met and contingency planning as required.
• Work closely with key colleagues across individual giving and in other directorates to ensure they are involved in relevant aspects of acquisition activity

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working with communities to identify, mitigate and remove barriers that prevent them from living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources, and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

About the role:

This a strategic post that leads on delivery of the Essex Public Health ambitions for the Essex Affordable Food Network, (made up of social or community supermarkets and other affordable food initiatives in Essex). The role will maximise the opportunities for impact, sustainability and investment.

The post holder will work collaboratively across the system in Essex, liaising with local partners and organisations within the food system, ensuring long term positive transformation and system change to ensure that communities in need have access to healthy and affordable food. 

You may like to watch this introductory video which showcases the positive work of The Active Wellbeing Society: TAWS Launch October 2018 - YouTube

Below is a reflective of what you'll be responsible for:

• Strategy and policy: Ensure that the Food Strategy links to the Public Health Investment programme and the individual component parts,  to ensure benefits are maximised for those in most need and especially in relation to healthy, affordable food.
• Impact & Sustainability Focus: Evaluate initiatives for impact, scalability, and sustainability, ensuring legacy and longevity are built into programme design for the food system across Essex.
• Systems Leadership: Shape and grow the Strategic Affordable Food Network for Essex, working with the Affordable Food Network Coordinator and across systems to connect partners, influence policy, and drive cultural change (e.g., peer-to-peer collaboration).
• Public-Facing Representation: Lead high-profile communications, including network events, launch events, and LinkedIn presence, ensuring alignment with the programme’s tone and strategic messaging.
• Influential Communication: Articulate the programme’s impact, vision, and strategic benefits clearly to a diverse range of audiences, including commissioners, stakeholders, regional groups, and national funders.
• Chairing and Servicing Meetings: Lead and service strategic working groups (e.g. Affordable Food Management Group) with clarity and direction, ensuring all voices are heard and actions are driven forward.
• Impact and evaluation: Capture impact and learnings through quantitative and qualitative data, share and report on progress to the Network and stakeholders such as the Affordable Food Management Group and Commissioners.
• Reporting & Storytelling: Prepare high-quality reports, presentations, and funding applications that tell compelling stories grounded in evidence, outcomes, and learning. Bring people with you on the journey and create followers and key supporters.
• Budget Management: Financial accountability and management of payments. 

Knowledge Skills and Experience:

All criteria are essential, and your application will be assessed on all points detailed below.

1. Expert advisor: Knowledge and experience of creating and supporting affordable food schemes, food surplus work, and what healthy food options on a budget look like in reality.
2. Partnership and system support: Clear skills in and experience of working in partnership on shared strategic goals.
3. Leadership Agility: Able to balance strategic foresight with operational agility — able to pivot and respond swiftly without losing sight of long-term aims.
4. Stakeholder Engagement: Able to build and sustain strong, trust-based relationships with internal teams, partners, funders, and community networks, acting as a key liaison and ambassador.
5. Communication: Strong verbal and written communication skills
6. Analytical skills: Able to develop a strong evidence base for decision-making and funding cases; translate data and learning into strategy and forward movement.
7. Driving licence 

Benefits:

We offer our team members a comprehensive staff benefits offering to include: 

• Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays. 
• Flexible working, home working and remote working options available 
• Nest Pension – 8% employer contribution - 3% employee contribution. 
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more. 
• Employee Assistance Programme (counselling and DRs on call 24hrs a day). 
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Application Details:

Please submit a cover letter demonstrating how you meet the competencies required for the Food Strategy Manager, ensure your application includes detailed responses to each of the questions outlined below:

1. Expert advisor: Knowledge and experience of creating and supporting affordable food schemes, food surplus work, and what healthy food options on a budget look like in reality.
2. Leadership Agility: Able to balance strategic foresight with operational agility — able to pivot and respond swiftly without losing sight of long-term aims.
3. Stakeholder Engagement: Able to build and sustain strong, trust-based relationships with internal teams, partners, funders, and community networks, acting as a key liaison and ambassador.
4. Communication: Strong verbal and written communication skills.
5. Analytical skills: Able to develop a strong evidence base for decision-making and funding cases; translate data and learning into strategy and forward movement.

Are you ready to make a real difference in the lives of young people while having a fun? As a Youth Support Worker at KFCYF, you'll be the guiding star for youth navigating the exciting yet challenging adventure of finding there way in the world ! In this dynamic role, you’ll not only provide support and mentorship but also create engaging programs that spark creativity, build confidence, and foster lasting friendships. Join us in shaping brighter futures and empowering the next generation to thrive!

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We are looking for a Major Donor & Trusts Manager for an incredible children's health charity to be responsible for proactively leading the cultivation and stewardship of potential and existing Major Donors, Trusts, and statutory bodies.
 
The role will have a particular focus on  driving income growth from Major Donors. 

This is a Surrey based role, four days in the office and after probation the opportunity to work from home once a week. 

The Charity:

A passionate children's health charity, dedicated to providing  practical and emotional support to children and families in times of need. 

You would be joining a highly respected organisation, who prioritise a supportive and inclusive working culture. They have been repeatedly named as one of the top non-profit organisations to work for, and offer fantastic benefits, including flexible working, a minimum of 25 days’ holiday, along with a range of professional development opportunities as well as much more! 
 
The Role:
Drive the growth of a portfolio of existing supporters and new prospects, giving at the five and six-figure gift level.

Lead on maintaining relationships with key Major Donors, Trusts and Statutory bodies, through exemplary stewardship.

Work closely with the Events Manager to engage donors through a programme of special events 

Manage, coach and support three direct reports.

The Candidate:
Track record of securing five or six figure funding from Major Donors, Trusts and statutory sources to achieve challenging income targets. 
 
Previous experience delivering a prospect research programme and effective prospect management.

Previously lead funder-relationship management, through exemplary stewardship 

Line management experience to build a collaborative and high performing team

 
IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Vacancy type: Permanent, full time

Location: Ballymena Store

Salary: £17,777.76, per annum + benefits

Hours per week: 28h

Closing date: 12th May. We are reviewing applications as they come in so early applications are encouraged.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As a Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock and store presentation.

You will be responsible for:   

Lead store operations bringing energy and vision to create a memorable shopping experience.

Utilize your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall.

Keep up to date with the latest fashion trends and local market demands, identifying opportunities for growth.

Managing staff and volunteers where you'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store.

Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.

Ensuring sales targets are met and direct costs are kept within managed budgets.

Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed.

Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.

Key Criteria: 

Solid retail experience, preferably in fashion/clothing.

Experience in managing a team. Managing volunteers would be an advantage.

Comprehensive understanding of retailing and merchandising display.

Experience of cash handling and financial management procedures (including completion of sales records).

Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion.

Good organisational skills and the ability to prioritise workload, balancing competing demands.

Understanding of health and safety procedures in a retail environment.

 

Application Process 

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love: 

35 hour working week

25 days annual leave (exclusive of Bank Holidays) 

Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

Loan schemes for bikes; computers and season tickets 

Continuous professional development opportunities

Industry-leading training programmes 

Wellbeing and Employee Assistance Programmes 

Enhanced bereavement, family friendly and sickness benefits 

Access to Blue Light Card membership 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity. 

We're committed to making reasonable adjustments to support you throughout the application and selection process.

The Talent Set are delighted to be working with a fantastic Children’s charity to find their Individual Giving Manager.
The charity offers a flexible working environment, with remote working and occasional travel to their London office for meetings.

This role will take the lead on the day-to-day operational delivery of fundraising campaigns, including campaign planning, financial management, working across teams and departments and line management. This role will focus on managing the warm programme, bringing in around £1.2 million per year. Also, supporting the recruitment and stewardship of donors to achieve the best supporter experience.

Key Responsibilities:

· To assist the Senior Individual Giving Manager to develop and implement an effective supporter acquisition and development strategy to maximise the lifetime value of supporters and the long term sustainable net income raised.

· To manage income and expenditure budgets on a monthly and annual basis.

· To lead on the development and implementation of an effective programme to recruit and develop supporters using a range of channels, including but not limited to direct mail, telemarketing, face-to-face fundraising, DRTV and digital, and products including cash, raffle, regular giving, weekly lottery.

· To line manage up to 3 direct reports.

· To project manage several projects and fundraising campaigns simultaneously as directed by the Senior Individual Giving Manager.

· To support, implement and promote the charity’s Fundraising strategy and vision.

Person Specification:

· Substantial direct marketing experience, ideally gained in a large organisation, and a strong understanding of Individual Giving fundraising, with a track-record of success.

· Significant experience of managing print-led fundraising campaigns, plus at least two other channels such as email, social media, telemarketing, F2F, DRTV.

· Experience of planning, implementing and evaluating Individual Giving campaigns/projects, including both fundraising appeals and strategic or process change projects.

· Understanding of how to effectively manage and motivate direct reports.

· Experience of developing and managing complex project budgets.

· Experience of using internal performance data and insight to inform future planning, including compiling reports and evaluations, and an understanding of a test and learn approach.

· Experience of working with colleagues across corporate departments to achieve common goals.

· Experience of external agency management and evaluation.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Role and Responsibilities

Housing and Service Delivery

• Provide strong and effective support to residents in Acorn House that focuses on their strengths and goals, and is delivered in a personalised way and within a framework of active engagement and co-production

• Developing and reviewing support plans that reflect the interests and aspirations of residents

• Induct new residents in line with the service’s policies and procedures and support them to continue in their journey towards recovery from addiction

• Carry out assessments of those referred to Acorn House, and induct new residents

• Ensure the fundamental needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance around benefits, and alcohol and drug testing (to help maintain an abstinent environment)

• Deal with the immediate support needs of residents as appropriate, providing crisis intervention where necessary

• Support residents in addressing physical and mental health issues, including liaison with primary and secondary health teams

• Ensure residents are supported through court or welfare rulings (if necessary)

• Ensure effective and compliant administration of resident data using a bespoke Salesforce- based platform (In-Form)

• Ensure Housing Benefit and Services Charges are collected and managed effectively 

• Be flexible and responsive to the changing needs of the service, ensuring high quality support is provided

• Ensure each resident’s support plan is written, monitored and reviewed as appropriate to reflect their changing needs and development

• Ensure residents progress and engage with other SCT programmes (when required)

• Ensure conditions and requirements relating to any contracts or management agreements are applied throughout SCT’s services

• Work effectively as part of a team, attending team/ staff meetings and making a positive contribution to the development of the team and wider SCT services

• Effectively control and manage financial records appropriate to the duties of the post (petty cash/rent) 

• Participate in a feedback culture for continuous improvement

• Promote social inclusion, supporting residents to access all benefits available to them

• Support residents with physical and mental health issues, including liaison primary and secondary health care services as required

• Ensure all repairs and maintenance needs are raised

Monitoring and Evaluation

• Maintain accurate records of residents on In-Form

Operational Support

• Comply with Health and Safety, including but not limited to any fire maintenance, risk assessments and complete room checks and raise any risks to the Supported Housing Manager

• Ensure equipment of all applicable facilities is in good working order

• To provide an on-call/out-of-hours service when required

• Carry out other duties as may reasonably be required 

Special Conditions

• This post requires the holder to work varying shifts between 08.00 am and 8.00 pm and participation in the call rota system (for which an additional allowance is paid)

• The post-holder is required to work weekends as part of a rota and Bank Holidays when required

• On occasions you may be requested to change your rota to ensure the requirements of the service are covered

• In accordance with the guidelines on Health and Safety, to accept responsibility for working within these guidelines and reporting any concerns to the Supported Housing Manager

Harris Hill is supporting the wonderful charity AfriKids, to find maternity cover for their current Philanthropy Manager post, starting ASAP for 9 months, possiibly longer. 

This role can be full time, or 4dpw, working hybrid based, mostly remote, with 1 day per month in the London office.

Reporting to the Head of Fundraising, and part of a small but ambitious fundraising team, you will lead our relationships with many of AfriKids existing
and prospective major donors, as well as have oversight of our small individual giving and community & events programmes.
Your role will focus on building existing relationships, developing stewardship plans, identifying and researching prospects and forming proposals and appeals.
You’ll also play a key role in supporting the development of the team’s fundraising strategy, using your experience and knowledge of the fundraising landscape to
help us devise an ambitious but sustainable plan to expand and safeguard our
work into the future.
With an eye for detail and the creativity to identify new opportunities, you will bring the energy and drive to deliver results for children.

In short, this role will require you to:
Manage relationships with prospects, donors, an volunteers
Secure donation from 4 to 5 figures from major donors.
Prospect research
Prepare budgets and forecasts etc.
Assist arrange and launch cultivation events.

Experience:
A proven track record in successfully securing five and six figure
donations from high-net worth individuals
In-depth experience of major donor fundraising and knowledge of
best practice fundraising techniques
Experience in researching and developing prospecting pipelines
Experience in building excellent relationships with donors that
result in long-term partnerships
Excellent verbal and written communication skills, with the
ability to communicate passionately and persuasively while
communicating complex information in a creative and accessible

You may also have
(You are not expected to have these, but if you do, we’d love to hear about it)

Experience in global development and in particular with an education/child rights focus,
Experience of living/working in Ghana or other “Global Majority” settings.
Experience working in individual giving and/or community and events fundraising
Working with programmes and country teams to prepare proposals and reports for donors
Experience of working with fundraising development boards, high-value giving circles and other fundraising products in the notfor-
profit sector as part of a major donor fundraising/philanthropy strategy
Experience with Salesforce, Xero, Adobe InDesign.

A full and detailed JD can be supplied, so if you would like to hear more, please apply for fruther details.

Title Senior Trusts and Foundations Fundraising Manager 

Reporting To Director of Income 

Location Hybrid, with a minimum of one day per week in the office, and flexibility to attend more often if required. Our office is based in Shepherd’s Bush, London.

Salary £45,000 - £48,000 per annum 

Hours of Work 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract Permanent

Benefits

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced pension;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card 

Closing Date: 30th May 2025, 5pm 

Job Summary

To contribute to our Income Team's purpose by implementing the Philanthropic income strategy, and working to secure new six figure trusts and foundations through high quality applications and reporting.

Main Responsibilities 

• To manage the Philanthropy Officer role, and plan a rolling programme of prospect research for new major donors and trusts and foundations at all levels of funding across the year.
• Developing high quality applications and proposals for potential donors and funders, utilising your strong writing skills.
• Working with the Data Insight Team and Clinical Team to utilise Shout insight and clinical research to develop a strong narrative for MHI services
• Providing effective and successful stewardship and relationship management to a portfolio of high value funders, including annual funder reports and inputting to quarterly funder newsletters and communications.
• Work with other voluntary organisations to maximise joint fundraising when appropriate opportunities arise
• To work with the CEO and Director of Income on the identification, cultivation and stewardship of high value and potential high values supporters across income streams
• As the Senior Fundraising Manager sits within the Income team, the role will build relationships with all members of the team, providing regular updates, working with the Director of Income to share information to the wider organisation and meeting the professional standards of representing MHI to external parties.
• To work with the Philanthropy Officer to continuously improve stewardship processes, working to re-pledge funding, whilst assisting one another in strengthening applications to new potential funders
• To coordinate and maintain relationships with multiple high value funders and assist the Director of Income in creating and maintaining an efficient process for this.
• To work with the Director of Income to coordinate and maintain all contractual relationships. Working with the data team to calendar reporting requirements to ensure proactive stewardship and relationship management.
• To work with Income Team members to ensure all internal reporting is highlighted and processed on a regular basis. This will include updating the organisational CRM for reporting purposes.
• To work closely with the Director of Income and Marketing Team to provide regular communications to funder portfolio
• To undertake regular prospect research to continue to grow the pool of high value major donor and trust and foundation prospects
• To use strong written skills to complete applications for new trust and foundation funding opportunities
• To use strong written and verbal skills to provide written reporting to current funders, whilst organising face to face/virtual meetings for funding updates alongside the Director of Income or CEO
• To develop, review and maintain an efficient and effective record keeping system, including current and archived files and files of a confidential nature, using appropriate paper and electronic systems. 

Person Specification 

Essential

• Highly developed interpersonal and verbal communication skills in order to deal effectively, efficiently and appropriately with internal and external stakeholders.
• Highly organised to manage a wider portfolio of funders requiring differing reporting and communication
• Highly developed ability to write in a clear and concise manner for external funders and partners
• Well developed ability to collect data from various sources, analyse findings and present them clearly in a way that meets desired outcomes
• Well developed ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
• Well developed ability to undertake primary and secondary research on potential funders, trusts and foundations
• Well developed ability to work with others as part of a team, providing support as required, and building and maintaining effective working relationships with individuals in order to achieve objectives.
• Well developed eye for detail when completing applications and reports for new and current funders 
• Ability to work at speed and accuracy with a number of concurrent priorities.
• Ability to deal with confidential information sensitively and appropriately. 
• Experience of developing, maintaining and reviewing paper and electronic administrative systems and information systems.  
• Commitment to apply MHIs values and behaviours to all aspects of work.

Desirable 

• Experience of successfully undertaking a role working with high value philanthropic funders and stakeholders and maintaining professional relationships
• Experience of both face to face and virtual stakeholder meetings with high value philanthropic funders
• Experience of managing a trust and foundation team

This role is subject to eligibility to work in the UK, plus satisfactory right to work and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.