Programmes manager jobs

Harris Hill has an exciting opportunity for an interim Funding Manager, or Consultant to support a London based charity ASAP for 3 months, on a 3 day per week basis. 

The client is being open to how this could work, so we are considering a temp timesheet basis, paid hourly/daily at £146.10 per day plus holiday, as a direct employee at £38k, or as a freelance consultant at £200 per day, billed directly.

This is a list of what they are looking to cover however, this is for the permanent role, so unlikely you will cover everything in this list.

Funding
Set up funds on their CRM system, tracking opportunities, applications, outcomes, reporting requirements.
Support the development and delivery of a fundraising strategy, with specific focus on, grants, trusts and funds and service delivery contracts, while considering how to expand individual giving, online fundraising and developing corporate relations.
Income planning, including identifying, prioritising and scheduling funding opportunities.
Preparing and submitting proposals and tenders to donors, trusts and funds and government and local government contractors.
Exploring opportunities for commercial income stream development.
Preparing and submitting donor reports
Management of potential Funding Officer, allocating tasks, providing access to data as well as support and quality assurance for proposal and report preparation.

Impact
Use our data management system for analysis programme scale, reach, gender and ethnicity data for volunteers and service users.
Improving impact assessment, data analysis and communication of impact, specifically for three programme objectives (wellbeing, connectedness, and goal setting skills).
Supporting the development of a case study library in line with strategic objectives and target audience
Research and evaluation, looking at long term and wider impacts
Developing a structure for assessment and analysis of volunteer impact and experience
Annual report preparation.
Management of Social Media Consultant, overseeing monthly planning meetings with team, using Unfold data for output, signing off material, overseeing adherence to ToR

If you would like to find out a bit more about this role, please apply for more details.

The Philharmonia Orchestra is seeking an organised, analytical and proactive Development Research and Operations Manager (DROM) to support the growth in fundraising activity of a busy and ambitious orchestra. The post-holder will deliver high-quality philanthropic research, pipeline and CRM management, the creation of donor briefings for individual, corporate and trust supporters, and horizon scanning for new and future opportunities. 

As the department’s research and CRM lead, the DROM will generate prospect research on those suggested by senior volunteers (Board, Development Board etc.) and those identified in our database, Tessitura. They will support fundraisers across giving streams to create engagement and cultivation plans, and act as the pipeline management champion for the team. The DROM will support fundraisers to ensure activity and contacts is logged consistently, working closely with the Head of Development to monitor KPIs, track and record income and maintain accurate donor and donation records. 

This position is central to ensuring that frontline fundraisers can focus on income generation, supported by robust operational processes, accurate data, and high-quality research. 

This role reports to the Head of Development and will work closely with the Senior Development Manager (Philanthropy) and Director of Development. The work of the Development team is actively supported by the Philharmonia’s Development Board. 

Key Responsibilities 

Research and Pipeline Development:

• Identify, qualify and research prospective major supporters, including individuals, corporates and trusts

• Prepare tailored profiles and high-quality briefings to staff and senior volunteers for meetings and events

• Maintain and refine the prospect pipeline, ensuring clear pipeline management stages and next actions for prospects

• Conduct due diligence research as required for donor engagement

• Implement improvements to pipeline management process 

• Track sector trends and philanthropic activity to inform prospecting and cultivation

CRM, Data and Insights:

• Be the Tessitura CRM and financial process (such as Direct Debits and Gift Aid) lead for the Development team, maintaining accurate, timely, and GDPR-compliant records

• Develop and implement systems, workflows and reporting tools to support a data-led fundraising approach such as in membership acquisition

• Produce regular income and pipeline reports that support departmental planning and forecasting

• Generate guest lists and attendee profiles for events

Department Operations:

• Support the Head of Development with the timely production of proposals, reports and other donor communications

• Work with the Learning and Engagement department to identify and promote opportunities that support fundraising, such as project visits, project pipeline and evaluations. 

• With colleagues, ensure the smooth scheduling and preparation for donor meetings and project visits

• Support the Head of Development and Director of Development in preparation of materials for Board, Development Board and other strategic meetings.

• Reporting and Administration:

• Support the Head of Development in regular moves management and revenue reporting across the department

• Create and maintain updated gift processing workflows including invoices, bank transfers, reconciliation and reporting

• Ensure the highest standard of data capture, financial processes and record-keeping, consistent with GDPR and best practice

• Ensure accurate and up-to-date records and fulfilment of donors’ accreditation and recognition requirements

• Represent the Philharmonia at events and externally when required

• Support the work of the Department and other duties reasonably required by the Philharmonia

Skills and Qualifications

Essential:

• Understanding of different fundraising income streams and the donor cultivation cycle

• Experience of philanthropic prospect research and data analysis

• High levels of organisational skills and attention to detail

• Understanding and experience of using a CRM database (Tessitura is an advantage)

• Understanding of fundraising and data protection regulation (including HMRC Guidelines, Gift Aid, GDPR and the Fundraising Regulator)

• Experience in handling financial and transactional data, and producing financial reports

• Ability to manage multiple and competing priorities

• High-level of IT literacy, including the Microsoft 365 suite.

• Exceptional interpersonal and communication skills (verbal and written)

• Interest in and appreciation of the arts

Desirable:

• Experience in a similar role within a fundraising team from the arts and cultural sector

• Knowledge of the Philharmonia and its work; understanding the opportunities and challenges in the orchestral sector – including as this relates to funding opportunities

• Experience in major fundraising campaigns

Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and other migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are looking to recruit an Employability Officer with our Language & Learning team which supports integration through three key areas: employability workshops and advice, digital skills training and non-accredited ESOL classes. 

We are seeking someone with a good understanding of the issues and challenges faced by job seekers, particularly those whose first language is not English, to support migrants in their search for sustainable employment.

The successful candidate will play a vital role in empowering individuals, particularly those affected by changes to their right to work, to rebuild confidence, develop skills and move towards long-term employment. Working closely with the Employability Adviser and the wider team, they will deliver high-quality, person-centred support through our employability programmes, while also contributing to wider team activities and workshops that promote inclusion and opportunity. 

Essential skills include the ability to juggle challenging caseloads and conflicting priorities; experience of supporting vulnerable individuals and dealing with safeguarding concerns; a thorough understanding and commitment to equal opportunities and experience of working with a CRM.

Action Foundation is an Equal Opportunity employer and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.

We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.

Essential information

Hours: 35 hours per week (full time) with flexible hours/working pattern

Location: Based in Newcastle but with a requirement to work across Tyne & Wear, County Durham and Northumberland

Salary: £24, 715 to £27,832 (depending on experience) per annum plus 6%
pension contribution

Contract: Fixed term one year contract (subject to passing a two month probation period). An extension to this post may be possible, subject to further project funding.

Annual Leave: 28 days + English Bank Holidays

Application deadline: 23:59 Friday 26th September

Interview dates: Week commencing Monday 13th October at Action Foundation, CastleGate, Melbourne Street, Newcastle, NE1 2JQ (subject to change)

If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact Vanessa Montesi whose email address is available on the Action Foundation website.

Please refer to the attachments for the following:

o Job description

o Application form

o We do not accept CV’s

Please note that we reserve the right to close this vacancy early should we receive sufficient applications. 

Overview

At Operation Smile UK, we work with global colleagues to improve the lives of those living with cleft conditions around the world – by providing surgery and comprehensive care services to patients and strengthening health care systems in the countries where we work. Operation Smile UK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors and trusts and foundations. The Partnerships and Philanthropy Officer will play a key role in the team securing critical income from global and national corporate partners and from our network of committed community fundraisers.

We are looking for a candidate who thrives on building relationships – with partners and with colleagues in the UK and around the world. You will be a brilliant communicator, someone who can juggle multiple priorities and inspire people to believe in our story. Ideally, you will have at least a year’s experience in a relationship management role (in a commercial or fundraising setting), and a particular interest in international development. In return, you will be part of an ambitious and high-performing team, working with national and global corporate partners, gaining international programme exposure and being given the opportunity to take responsibility from the outset. 

MAIN DUTIES AND RESPONSIBILITIES

Corporate Fundraising

· Take the lead on managing a portfolio of small and medium corporate partners - taking responsibility for all aspects of these partnerships, including communication, staff activities, events, reporting, income collection and acknowledgements

· Provide support to the Senior P&P Manager in activities relating to OSUK’s global corporate partners through managing employee-led activities across the portfolio.

· To manage and develop new initiatives for employee engagement and community participants

· Support on new business acquisition, specifically in creating new avenues for income generation through existing partnerships.

· Responsible for managing inbound enquiries relating to corporate partnerships

· Lead on producing corporate-related social media and communications content

· Maintain orderly upkeep of all relevant records and databases

Community Fundraising

· Lead on the handling of all inbound community fundraising correspondence, including donations received, merchandise and speaking requests

· Develop a strong understanding of fundraising platforms such as Just Giving and Enthuse, maintaining their upkeep and reconciliation with Operation Smile's financial and reporting systems

Additional Responsibilities

· Expand your understanding of Operation Smile’s programmatic work globally, of cleft lip and palate conditions, health system strengthening and the global surgery sector

· Support other areas of the Partnership Team’s work, including events.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Your cover letter should explain your experience in relationship management and why you you would be a good fit for this role. Applications which do not cover this will not be considered. 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

The Royal Historical Society seeks to appoint an Events and Academic Engagement Officer (0.6 FTE) to join its professional Office based at University College London. The post will help support and develop the Society’s activities with a particular focus on  academic and training events, networking for members of the Society, and scholarly communications.

The Events and Academic Engagement Officer will lead for the RHS Office on the planning, organisation and successful running of all events (lectures, workshops, training, departmental visits and other formats) run by the Society, both in-person and online, working with other members of the Office and the Society’s governing Council.

As Academic Engagement Officer, the post-holder will be the first point of contact for selected holders of RHS research funding: overseeing and developing communication of project work for the benefit of the wider historical community. Academic engagement also involves a principal role in the communication and promotion of the Society’s work, and that of the wider historical profession

The Access to Justice Founation is seeking a manager to lead data systems, quality, and management across our organisation. The successful candidate will:

• Oversee data collection – ensuring we collect the right data, in the right way, as accurately as possible
• Maintain the systems that hold our data (primarily Salesforce)
• Support colleagues to access, use, and present our data.

This role will report into our Operations Team, which has a cross-functional remit and provides support to all other teams at the foundation. We’re looking for someone who can work collaboratively and employ a customer-centric approach to support colleagues and enable their work. Further, the Foundation is in an exciting period of growth, and we’re currently making a major investment in our Salesforce instance while also developing our team’s data capabilities. We’re looking for someone who is proactive and enthusiastic to jump into this role. You will help nurture and support a critical piece of our organisational infrastructure and our team’s capacity. With support from the senior management team, you will be at the heart of our efforts to successfully manage all our data and related systems.

Please see the full job description and recruitment pack below.

Welcome to Retail with a difference

Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces—they’re community hubs that help fund vital hospice services.

With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you’ll be the face of our values on the high street—leading teams, driving performance, and making a real difference every single day.

About the role: 

As a Retail Area Manager, you’ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers.

You’ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service.

This is a hands-on, field-based role where you’ll spend most of your time in-store—guiding teams, solving problems, and fostering a culture of excellence and care.

You’ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business.  A current driving licence (with no more than six penalty points) is essential.

About You: 

This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills.

You’ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence.

Self-motivated and solution-focused, you’ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role.

As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service
• Training support and development opportunities 
• Employee Assistance Programme – promoting staff wellbeing 
• Access to blue light card discount 
• Access to Pension Scheme 

If you’re a motivated, organised leader who’s passionate about retail and community impact, we’d love to hear from you!

Discover a career where retail means more. The difference is You. 

Interview Date: 3rd October 2025

About us:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. 

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We are looking for a passionate and strategic campaigner, change-maker or systems change practitioner to be our new Social Change Manager, leading our ambitious, cross-organisational Stigma Programme. This programme brings together multiple strands of work – from policy change and partnerships to narrative change and storytelling.

You will lead on engaging and mobilising private, public and third sector stakeholders to reduce stigma. With understanding of systems thinking and/or narrative change, the Social Manager will be able to coordinate complex, multi-stakeholder workstreams while keeping a focus on long-term impact.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 23rd September, 11:59pm

Interview date: 7th October

HIRING MANAGER LETTER

It’s 2025. No-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. Turn2us is a charity tackling financial insecurity across the UK. We offer practical support and information to help everyone thrive, and we’re working to change the systems and perceptions that cause financial insecurity.

The stigma associated with needing financial support and our social security system presents a major barrier to our organisational vision. Therefore, our new Stigma Programme brings together multiple strands of work – from policy change and partnerships to narrative change and storytelling – seeking to reduce internalised, societal and institutional stigma.

We are looking for a passionate and change-maker to be our new Social Change Manager, driving forward and coordinating this long-term and exciting programme. It will involve movement building and close collaboration with a range of external partners, including the many organisations in our sector who are trying to change the narrative around our social security system and our corporate partners such as Royal London.

We’re open-minded about your experience to date. Ideally you would have experience of narrative change and systemic thinking, but if you’re passionate about ending financial insecurity and have led successful collaborations, delivered social change or run brilliant campaigns then we would love to hear from you. We also know that a huge range of factors influence a person’s education pathway, so we have not listed any formal education requirements for this role.

The recruitment pack provides information about our work, structure and our strategic plans for the future. You will also find specific details for this role and information on how to apply.

We would love to hear from you.

Lucy Bannister,

Interim Head of Policy & Influencing

The Talent Set are proud to be partnering with Noah's Ark.

In recent years, the charity has experienced significant growth—supporting more children, partnering with leading hospitals, and attracting a growing number of dedicated supporters. 

Role: Head of Supporter Engagement (Individual & Events) 
Salary:  £55k 
Location: Barnet, North London
Pattern: Hybrid 3 days/week 
Permanent: full-time with flexible hours

The role/ responsibilities:

The Head of Supporter Engagement will play a pivotal role in building and nurturing relationships with both existing and prospective supporters of Noah’s Ark. You will be responsible for ensuring an outstanding supporter experience—one that makes individuals feel valued, engaged, and fully informed about the impact of their donations.
This role involves developing and implementing effective strategies for donor acquisition, retention, and stewardship, while leading multi-channel communications that connect supporters with the cause. You’ll have the autonomy to innovate and bring creative flair to engagement programmes, guided by data, donor insight, and sector best practice.
You will be a dynamic, adaptable, and highly organised professional, committed to playing a key role in driving income growth. A strong communicator and proven leader, you lead by example and bring a hands-on approach to team management. With significant experience in people and programme management within Public Fundraising, you will have a proven track record of delivering outstanding results.

• Foster a supportive, cohesive, and aspirational team culture, motivating staff to meet and exceed targets while recognising their contributions to the charity’s overall objectives and strategy.
• Effectively recruit, train, and line-manage team members, setting clear objectives and supporting their development through regular supervision, annual appraisals, and adherence to charity policies and best practices.
• Develop a comprehensive supporter stewardship strategy, supported by systematic processes, to engage existing individual givers and fundraisers—as well as new supporters—fostering long-term commitment and regular support for the charity.
• Collaborate across teams to enhance supporter retention, contributing to the design and implementation of sophisticated supporter journey processes that strengthen relationships and increase lifetime value.
• Drive substantial growth in the number of individuals donating to and fundraising for Noah’s Ark by collaborating with team members to create engaging, inspiring fundraising campaigns and events.
• Maintain a steady pipeline of new supporters by developing and promoting ongoing engagement opportunities beyond major campaigns and events.

About you:

• Experience of developing supporter engagement opportunities and stewardship journeys for tens of thousands of supporters at least
• Experience of running an Community Giving, Individual Giving programme, incorporating Legacy Giving, raising at least £0.5m per annum
• Experience of managing a team to deliver exceptional results
• Successful experience of leading direct fundraising marketing campaigns across a range of channels including direct mail, email, social media and telephone
• Experience of highly successful relationship building with a portfolio of supporters, including through face-to-face meetings and telephone conversations

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About Barnet African Caribbean Association
Barnet African Caribbean Association is a small but long-standing registered charity dedicated to supporting older. Many of our members live with long-term health conditions such as the effects of stroke or dementia.

We run a weekly day centre on Tuesdays, where we bring people together to enjoy a hot meal, social activities and companionship. From exercise classes, arts and crafts, quizzes and games, to health visitor sessions, our programme is designed to promote wellbeing, reduce isolation and celebrate culture. We also provide advice, information and outreach support beyond the day centre.

Our mission is simple: to promote the wellbeing of our service users and help make later life fulfilling and enjoyable. Central to this is empowering older people to have a say in shaping the support they receive, setting priorities and making decisions that affect their lives.

Location: UK based – Hybrid to any UK office with national travel 

Ref PDR-251

Closing date: 9.00 am on 29 September 2025

St Giles Trust is seeking a strategic and detail-oriented People Data and Reward Manager to lead our data, reward, and payroll functions. This is a key role in shaping how we use people data to drive inclusive, high-performing workplaces.

About the Role

You’ll lead a small team to deliver effective, compliant, and customer-focused people services. Working closely with senior leaders, you’ll ensure our HR and payroll systems support organisational goals, and that our reward practices are fair, transparent, and aligned with our values.

Key Responsibilities

• Lead the People Data and Reward team, providing strategic direction and operational oversight.

• Manage and enhance our integrated HR and payroll systems, including configuration and optimisation.

• Act as the data protection lead for People, ensuring compliance with legislation and best practice.

• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and opportunities.

• Support the development of inclusive reward strategies and data-driven decision-making.

About You

We’re looking for someone who:

• Has strong experience in HR data, payroll, and reward management.

• Is confident using HRIS platforms and Excel to analyse and report on people data.

• Understands how data supports equity, diversity, and inclusion goals.

• Is proactive, collaborative, and committed to creating a great place to work.

• Can lead with integrity and inspire others through inclusive practice.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

To Apply

For further information and to apply visit our website via the apply button. 

• Application Deadline: 9.00 am on 29 September 2025

• Interview Date: 10 October 2025

Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check. 

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment. 

Camden Art Centre is seeking an experienced Trusts and Foundations Manager to join our dynamic Development Department. This part time role has responsibility for researching and preparing written applications to UK or international grant-giving trusts and foundations, corporate foundations, public-sector or other statutory funders and grant-making bodies. 

The successful candidate will have at least 4 years proven experience of raising funds from trusts and other grant makers, from smaller more project focussed grants to larger programmatic, core and/or capital grants. They will be able to work independently and be comfortable working towards ambitious income targets, as well as work closely with members of the programme and development team to plan and execute high quality and timely applications that support our long-term artistic and charitable aims.

Closing date for applications: Monday 6th October 2025 by 5pm
Interviews will take place: Tuesday 21st October 2025

We are seeking a compassionate and dynamic Service Manager to lead our Help at Home programme across Cambridgeshire. You will oversee service delivery, manage a team of staff and volunteers, and ensure high-quality support for clients transitioning from hospital, or coping with illness at home.

About Us

Care Network Cambridgeshire is a trusted, local charity dedicated to helping people stay healthy, independent, and connected within their communities. We support individuals across the entire county, empowering them to live fulfilling lives at home and in their neighbourhoods. Our Help at Home service provides free, short-term practical and emotional support to adults who are being discharged from hospital or are experiencing challenges at home. We work closely with volunteers, health professionals, and community partners to ensure timely, person-centred care that prevents hospital readmissions and promotes wellbeing.

Key Responsibilities

• Lead and manage the Help at Home service across multiple districts

• Supervise and support staff and volunteers to deliver client-centred care

• Maintain strong relationships with NHS discharge teams, social care professionals, and community organisations

• Monitor service performance, outcomes, and reporting using our CRM and other systems

• Promote the service to potential clients, referrers and stakeholders

• Ensure compliance with safeguarding, data protection, and health and safety policies

• Contribute to service development, innovation, and funding proposals

What We’re Looking For

You will be a confident leader with a background in health, social care, or community services. You will bring:

• Proven experience in service management or coordination

• Strong interpersonal and organisational skills

• A passion for supporting vulnerable adults and promoting independence

• Ability to work collaboratively and flexibly across teams and locations

• Knowledge of safeguarding, equality, and data protection standards 

Why Join Us?

• Make a meaningful difference in people’s lives every day

• Be part of a supportive, values-driven team

• Flexible working arrangements

• Opportunities for professional development

Apply

If you think we’re a fit for each other, please send a letter explaining your interest in the role and how you meet the criteria set out in our person specification, along with your CV by 09:00hrs Monday 22nd September.

We are a Disability Confident 'Committed' employer, please make us aware of any reasonable adjustments needed as soon as possible to allow you to apply

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families to build successful civilian careers. We provide life-long, life-changing support, jobs, and training opportunities - regardless of rank, service length, or circumstances.

We’re looking for a Youth Employment Mentor to join our team and provide progression mentoring and employability support.

The role

You’ll manage a diverse caseload of young people affected by military life, specifically civilian children aged 16-24 of a serving or veteran parent/guardian. You’ll support by helping them overcome barriers, raise aspirations, and take confident steps into education, training, or work. This means:

• Mentoring young people 1:1 and in groups to build confidence, CVs, and life skills.
• Designing and delivering workshops that inspire and engage.
• Building partnerships with schools, youth services, and employers to generate referrals and opportunities.
• Keeping on track - managing your caseload, recording progress on our CRM, and meeting KPIs to show the difference you’re making.
   

Why this role matters

Young people from Military families often face challenges such as frequent moves, caring responsibilities, or gaps in opportunities and attainment. You’ll champion their strengths, support them with employability and links to work experience, and help them unlock their potential.

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Interested? Want to know more about the Charity? Check out our website

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Eager to know more the role? Have a look at the Job Description attached.

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What’s in it for you? Check out the Benefits sheet attached.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday, 30 September 2025

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.