Programmes support volunteer volunteer roles in covent garden, greater london

Public Programme Volunteers are a big part of making sure our diverse range of events go off without a hitch. They’re creative, enthusiastic, and great with people. They’re also keen to get stuck in and learn more about how public programmes in the heritage sector are put together and delivered.

The museum offers a range of public programming throughout the year but particularly in the summer (Wednesday to Sunday), and during Holiday periods (Monday to Sunday): February Half Term, Easter Holidays, May Half Term and October Half Term. We are looking for volunteers who are available during these periods to support with a range of activities.

How you will help

• Providing a friendly greeting for all visitors.
• Supporting the set up and take down of workshops, activities, and events
• Facilitating activities such as: Tower building in the Splash Zone, Bubble discos, crafts, Water Filtration Experiments, and more!
• Supporting visitors way-finding and access through the museum
• Working collaboratively with the wider LMWS volunteer team

Time Commitment

Volunteers can book a full day, or a half-day shift. Shifts are flexible and you can choose the number of days you work. As stated above, we particularly needs support during our Holiday periods. Full training will be provided.

London Museum of Water and Steam

The London Museum of Water and Steam tells the story of London’s water supply, the site, its people and the amazing pumping engines that helped to make London the city it is today.

Today the museum is at the heart of the community, working in partnership with community groups and welcoming many residents.

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field. While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the ePDP

• Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.

• Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.

• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.

• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.

• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.

• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.

• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.

• Analyse data to identify trends, challenges, and opportunities for improvement.

• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the ePDP across the organisation, ensuring high visibility and engagement.

• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.

• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.

• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.

• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.

• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.

• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).

• 5+ years of experience in programme management, learning and development, or a related field.

• Experience in designing and implementing professional development programmes.

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

• Track the attendance of all volunteers. 

• Maintain friendly relationships with caseworkers. 

• Be the first point of contact for queries from volunteers and signpost to the relevant team/person. 

• Support the accessibility needs of volunteers attending in person or online. 

• Organise socials for the organisation. 

• Feedback volunteer experiences to the management team. 

• Support the People Coordinator to ensure the smooth onboarding and offboarding of volunteers. 

• In person attendance on Saturdays is compulsory but there is no expectation of remote work throughout week. 

About the role

As the UK 4–10 Programme Team Leader, you’ll shape and lead the strategic direction for our youngest sections—Squirrels, Beavers and Cubs—ensuring they experience a high-quality, exciting programme that equips them with skills for life. You’ll work closely with dedicated volunteers across the UK, supporting and inspiring them to deliver engaging content that meets our national priorities. This role involves setting priorities, overseeing key projects, and leading a motivated team focused on Programme and Community Impact.

You’ll also represent and promote our work at events and workshops, acting as a passionate advocate for what we do. We’re looking for someone with strong leadership skills, experience working with volunteers, and a deep understanding of what young children need to thrive. If you're committed to The Scouts’ values, enjoy collaboration, and want to make a real impact on thousands of young lives, this is your opportunity.

Key tasks

• Strategy - creating and leading the strategy for the sections
• Prioritising - agreeing focusses of the team and balancing different demands
• Projects - sponsoring projects or being part of project teams
• Team - leading and managing the 4-10 Section and Community Impact teams
• Promotion - acting as an advocate for Programme at events, presentations and workshops

Find out more on our webpage...

Service Introduction 

The Programmes & Services department keeps our organisation running. Our team work directly with volunteers by offering them support.  

Our Programmes & Services department is divided into four roles. Each of these roles reports to our Programmes & Services Manager. Our four roles are: 

• People Coordinator 

• Volunteer Engagement Coordinator 

• Referrals Coordinator 

• Training Coordinator 

Key tasks and responsibilities 

Recruitment & Selection 

• Assist in the preparation of comprehensive job descriptions, person specifications, and engaging job adverts to attract the best talent. 

• Manage the full recruitment process using our Applicant Tracking System (ATS), from candidate sourcing to selection. 

• Actively monitor and maintain various recruitment channels to ensure a continuous pipeline of candidates. 

• Screen resumes and applications, shortlist candidates, and conduct initial interviews. 

• Coordinate and schedule interviews and training sessions, liaising with applicants and interview panels to facilitate a smooth process. 

• Conduct reference checks and background verifications where required. 

Onboarding & Offboarding 

• Lead the onboarding process for new volunteers, ensuring they feel welcomed and fully supported as they integrate into the team. 

• Develop and implement continuous improvements to the onboarding process to enhance the overall volunteer experience. 

• Organise necessary documentation and compliance requirements to ensure all records are up-to-date. 

• Facilitate offboarding procedures when necessary, ensuring a respectful and professional exit process. 

Do you want to join an organisation committed to addressing low literacy and low numeracy amongst people across the UK?

Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. We recently developed an online version of our Turning Pages reading programme, and we are currently in the process of doing the same with our Count Me In numeracy programme. As a community admin support volunteer, your role will help support the day to day running and ongoing development of both these platforms, ensuring that we are effective in responding to the needs of our users.

This is a new role to Shannon Trust and we are open to developing the role with the volunteer.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. 

‍Closing date for applications 26 May 2025. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare.

Interview date: 2 June 2025

JOB TITLE: Volunteer Assistant Coordinator
REPORTS TO: Volunteer’s Coordinator or Program Manager

ABOUT SOLACE INTERNATIONAL

At Solace International, we are dedicated to empowering communities and driving meaningful change through impactful programs and initiatives. Our charity workers are the foundation of our mission, and the Assistant Coordinator plays a crucial role in supporting a committed team of volunteers who contribute to the success of our organization.

We are seeking a passionate, organized, and dynamic individual volunteer to assist with all aspects of volunteer management, including recruitment, training, scheduling, and ongoing support. This role ensures a positive and enriching volunteer experience while aligning with the organization’s mission and objectives.

JOB SUMMARY

The Volunteer Assistant Coordinator will support the Volunteer Coordinator in the recruitment, onboarding, management, and engagement of volunteers. This role involves building strong relationships with volunteers, coordinating their activities to support programs and events, and maintaining efficient administrative systems to enhance volunteer operations.

KEY RESPONSIBILITIES

• Assist in recruiting, onboarding, and training volunteers.
• Maintain volunteer schedules and ensure adequate coverage for programs and events.
• Act as a liaison between volunteers and staff, ensuring alignment with organizational goals.
• Support and oversee volunteer activities during programs and events.
• Maintain accurate volunteer records and assist in reporting on program impact.
• Help implement volunteer recognition programs and improve engagement.

WHAT WE’RE LOOKING FOR

Skills and Competencies:

• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Strong proficiency in spoken and written English.

Personal Attributes:

• Passion for volunteerism and community service.
• Friendly, approachable demeanor with a commitment to creating a positive volunteer experience.
• Flexibility to work evenings and weekends as needed.
• Previous experience in volunteer management, customer service, or administrative roles is a plus.

WORK ENVIRONMENT

• Primarily office-based, with on-site coordination during events and programs.
• Light physical activity may be required, such as setting up event spaces or carrying supplies.

LANGUAGE PROFICIENCY

• Fluency in English (spoken and written) is essential.

HOW TO APPLY

Interested candidates should submit:

• A letter of application explaining their interest in the role.
• A current resume.
• Contact details for at least two references.

Application Process:

• Applications will be reviewed, and shortlisted candidates will be invited for an initial online interview.
• Successful candidates will proceed to a face-to-face interview (or an alternative arrangement for overseas applicants).

Job description

"We are looking for 10 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The Enhanced Professional Development Programme (ePDP) Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

• Programme Management
• Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.
• Participant Support & Progress Tracking
• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).
• Coordination & Communication
• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.
• Engagement & Feedback
• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).
• Reporting
• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends

Work Location: Remote

Location: Remote (with occasional in-person meetings, if possible)
Time Commitment: Flexible hours + weekly team meeting (Tuesdays at 7:30 PM)

Are you an organised, proactive individual passionate about supporting meaningful community work? We're looking for a Volunteer Project Manager to lead our Jumping Beans Team—a child-focused initiative supporting local families through engaging programmes and activities.

What You’ll Do:

• Lead and manage the Jumping Beans Team to deliver projects on time and effectively

• Coordinate and chair weekly Tuesday evening team meetings

• Track team tasks, monitor project progress, and ensure timelines are met

• Regularly report progress to the leadership team

• Collaborate across departments to align goals and resources

• Occasionally attend in-person meetings (if possible)

Qualifications & Experience:

• Previous project management or team leadership experience (paid or voluntary)

• Strong organisational and time-management skills

• Excellent interpersonal and communication skills

• Creative thinking and problem-solving abilities

• Experience working with or supporting children or families is a plus

Benefits & Impact:

• Play a key role in bringing joy and support to children and families in need

• Gain valuable experience in project leadership and charity operations

• Flexible, remote-friendly volunteering

• Work with a passionate, supportive team and make meaningful contributions

• Build connections with other professionals and community leaders

• Personal and professional development opportunities through mentoring and teamwork

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The Enhanced Professional Development Programme (ePDP) Liaison plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

1. Programme Management

   • Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.

   • Welcome participants to the programme, providing orientation materials and clarifying expectations.

2. Participant Support & Progress Tracking

   • Conduct initial skills assessments to identify individual development needs.

   • Monitor and document participant progress, providing regular updates to stakeholders.

   • Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

3. Coordination & Communication

   • Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.

   • Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

4. Engagement & Feedback

   • Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.

   • Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

5. Reporting

   • Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.

• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.

• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.

• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.

• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.

• Familiarity with data analysis to assess programme effectiveness.

As a growing organisation we are seeking to strengthen our Board through the appointment of 3 new trustees with a passion for supporting young people in to pathways towards meaningful and sustained employment and rewarding careers.

We are particularly looking for trustees who can demonstrate skills or experience in one or more of the following areas to enhance our Governance.

• Local Government experience
• Experience within the education sector
• Experience of policy, lobbying and campaigning

We are also seeking Young Trustees (under 25 years old) to represent youth voice on our Board. Ideally this will be someone with relevant lived experience and/or someone who has participated in Spark! programmes.

We welcome candidates with links to our priority areas of Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hillingdon and Hounslow, and from ethnic minority and black backgrounds, reflecting the diversity of the communities we serve.

Applications from first-time trustees are welcomed and we will provide training and support on the role.

For more information please read the full recruitment pack.

As a Youth Support Officer, you will play a crucial role in supporting the development of young people in our community programmes. You will provide guidance, mentorship, and assistance to participants, helping them navigate through the Degrees of Opportunity (DOFO) framework, and encourage their personal growth, well-being, and skill development. 

Key Responsibilities 

• Provide one-on-one and group support to youth participants in the Degrees of Opportunity program. 

• Assist in the delivery of personal development, leadership, and skills-building workshops. 

• Foster a positive, inclusive, and supportive environment for all young people involved in the program. 

• Act as a mentor to guide youth participants in setting and achieving personal goals. 

• Monitor and assess youth progress, offering support and feedback as needed. 

• Provide emotional and social support, helping young people manage challenges in a positive manner. 

• Encourage active participation in group activities, team-building exercises, and community projects. 

• Promote well-being and positive mental health practices among youth participants. 

Skills & Qualifications 

• Previous experience working with young people in a support or mentoring role. 

• Strong communication and interpersonal skills. 

• Ability to work effectively in both individual and group settings. 

• Empathy and patience in supporting youth through challenges. 

• Experience with community programs or social services (desirable). 

• A passion for youth development and empowerment. 

• DBS check (desirable). 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain valuable experience in youth development and support. 

• Develop skills in mentoring, coaching, and program facilitation. 

• Make a positive impact on the lives of young people in the community. 

• Access to professional development and training in youth support. 

• Work within a dynamic and inclusive team of like-minded individuals.