Project coordinator jobs in milton keynes

Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.

About the Role 

The Marketing and Insights Lead will drive Urban Saints’ marketing activity and use data insights to continually improve engagement, reach, and impact across all platforms. This role combines strategic planning with live performance monitoring to ensure our communications are effective and relevant.

You'll be responsible for:

• Planning and implement integrated campaigns across email, social media, and the website.
• Supporting launches, events, training, and product sign-ups with timely, engaging content.
• Working with the Communications Coordinator, writing and editing marketing copy for emails, landing pages, and social posts.
• Monitoring and reporting on digital metrics (Website, email, social media, ad performance).
• Tracking user journeys, engagement rates, and campaign ROI.
• Running A/B testing across platforms to evaluate message, format, and timing effectiveness
• Manage paid ads campaigns (E.g. Facebook, Google, Instagram).
• Supporting platform management of tools such as Google Analytics, Hootsuite, Mailchimp, and CRM exports.
• Providing regular updates and strategic insights to the Head of Communications.

Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).

About You

We’re looking for a strategic, data-savvy communicator who can lead on high-impact marketing campaigns that inspire action and deepen engagement. You’ll combine a creative mindset with analytical thinking, confident in using insights to shape campaigns and improve results.

Key Skills and Experience:

• Excellent written and verbal communication with a clear, engaging tone.
• Ability to tailor messages and content for differentaudiences and platforms.
• Confident interpreting data and using it to improve communication and engagement.
• Creative approach to problem-solving and campaign development.
• Proficiency in digital tools such as Google Analytics, Mailchimp, Hootsuite, and CRM platforms.
• Proven experience in marketing and digital analytics.
• Strong understanding of digital metrics, user journeys, and engagement funnels.
• Experience managing email, social media, and website content as part of integrated campaigns.

How to Apply

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Please visit our website to fill out an application form.

The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date. 

Do you have experience of providing high-quality administrative and governance support in a complex organisation?

We are recruiting a Governance Co-ordinator to join our Governance Team at the Motor Neurone Disease (MND) Association. This is a key role providing essential company secretariat support to the Board of Trustees, Committees, the CEO Office and the Head of Governance & Compliance. As Governance Co-ordinator, you will help to ensure the Association maintains the highest standards of governance through efficient administration, effective meeting support and accurate record keeping.

Key Responsibilities:

• Support the Head of Governance & Compliance to provide efficient and effective administration for Board and Committee meetings, including maintaining the meeting calendar and timetables.
• Organise logistics for meetings, including dates, venues, travel and accommodation.
• Provide full secretariat support to the Board and Committees, including preparing Chair briefings, attending meetings, drafting minutes and actions.
• Collate and distribute papers and presentations in line with agreed timescales, ensuring accuracy and clarity.
• Liaising with senior leadership, Trustees and others at senior levels on all aspects of Board and Committee meetings.
• Prepare, proofread, collate and distribute Board and Committee papers and presentations on time.
• Provide administrative and planning support for the Annual General Meeting and Trustee elections.
• Assist the Head of Governance and Compliance with implementing recommendations from governance reviews, including updating templates, policies and processes.
• Maintain accurate statutory records with Companies House and the Charity Commission.
• Manage the Board of Trustees SharePoint page.

About You:

• Experience of Board or Committee administration, including minute taking and organisation of Board/Committee meetings.
• Experience of working with meticulous attention to detail accuracy in all aspects of work.
• Experience managing confidential information with discretion and diplomacy.
• Excellent planning and organisational skills.
• Strong communication skills, with experience of building effective relationships at all levels.
• Ability to work both independently and as part of a team, with a flexible approach.
• Proficient in Microsoft Office, SharePoint and MS Teams, including experience of supporting hybrid meetings.
• Awareness of the principles of good governance.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

This role is home-based, with attendance once a week in either Northampton or London.

Job title: Professional Communities Manager

Reporting to: Director of Membership

Line Manager Responsibility for: Professional Communities Co-ordinator

Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.

Salary: £41,603 - £45,470 a year.

Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.

Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.

Working hours: Full-time 37.5 hours.

Application Closing Date: Tuesday 30th September, 12 noon.

Interview Date: First stage interviews will be conducted on Tuesday 7th October 2025, second stage interviews will be conducted on Friday 10th October 2025.

Job overview

The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.

This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.

The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.

Key responsibilities

 Strategic Development and Continuous Improvement

• Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
• Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
• Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.

Community Content Curation and Management

• Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
• Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
• Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
• Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.

Community Engagement and Facilitation

• Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
• Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
• Actively promote member engagement through community platforms and other channels, driving participation and interaction.

 Stakeholder Relationships

• Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
• Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
• Manage relationships with sponsors where appropriate, ensuring alignment with CST values.

Digital Platform and Event Management

• Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
• Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.

Data, Insight, and Reporting

• Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
• Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.

Team Leadership and Development

• Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
• Encourage learning and development across the team to ensure consistently excellent member service.

Adaptability and Wider Contribution

• Contribute to broader membership engagement strategies and initiatives.
• Undertake any other duties as required by the Director of Membership to support CST’s mission

The Role:

We are seeking an experienced Visitor Experience Manager (VEM) to play a vital role in leading and shaping the visitor journey at Waddesdon Manor, working Wednesday-Sunday. The successful candidate will  be an  integral part of the Visitor Experience Management Team at Waddesdon Manor ensuring that every visitor enjoys an outstanding experience that is welcoming, inclusive, and memorable.

You will be responsible for developing a culture of ‘exceptional service, every time, for everyone,’ leading by example and inspiring the wider visitor experience team to deliver outstanding customer service. With extensive management experience in a visitor-facing heritage environment, you will act as an ambassador for our visitors across the property, ensuring their needs and expectations are embedded at the heart of all operations.

What you will do:

As Visitor Experience Manager (VEM), you will oversee house-based visitor operations and lead a seamless visitor engagement program - including tours, walks, and talks - ensuring that all audiences enjoy an exceptional and inspiring experience. By maintaining consistently high standards of welcome, interpretation and storytelling, you will enhance visitor satisfaction and foster memorable experiences.

You will play a key role in the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performance indicators (KPIs).

Key responsibilities include but not limited to:

Operational Management

• Oversee the visitor experience within the house, supporting the Assistant Visitor Experience Manager (AVEM) to ensure a consistently high-quality experience for all guests.
• Ensure impeccable presentation standards aligned with brand guidelines.
• Full compliance of operational policies and procedures.
• Ensure staff and volunteers are engaged with their roles and environment.
• Effective staff planning that aligns with budget and operational needs.
• Strategically plan for the future of the house-based visitor operation by benchmarking against industry leaders, implementing best practices, and managing change, where needed.
• Support the AVEM in the operational delivery of house openings and tours.
• Act as an escalation point for visitor feedback or complaints, ensuring prompt and confident resolution.

Tours & Walks Operation

• Oversee the daily delivery of the public tours and walks program, ensuring high-quality, well-resourced experiences.
• Serve as a central point of coordination between teams and departments to efficiently manage spaces and resources.
• With the AVEM provide motivational and supportive leadership to all guides and volunteers, ensuring visitor expectations remain central to operations
• Collaborate with relevant departments to create scripts and guidance for walks and tour programme delivery
• Train as a guide to cover staff/volunteer shortfalls and maintain consistency in the visitor offer
• Support out-of-hours exclusive access tours, sharing responsibilities with the VE management team
• Develop industry-leading, accessible, and revenue-generating tour visitor engagement programme
• Develop a guide recruitment and training programme.
• Work with the Head of Visitor Experience (HVE), Group Bookings Coordinator, and Marketing team to tailor tours and walks to visitor and group preferences.

People Management

• Line manage the AVEM, providing operational guidance and supporting their professional development.
• Offer strong, motivational leadership to guides and volunteers, serving as an approachable point of contact.
• Recruit, develop, and coach a high-performing, enthusiastic team, setting clear objectives and providing regular feedback.
• Inspire teams to engage with and safely manage the historic environment, fostering a passion for the house, its history, and collections.
• Collaborate with the VE & Volunteering teams to expand and enhance the year-round Visitor Experience volunteering program.
• Lead annual visitor care training for staff and volunteers.
• Provide ongoing role-specific training to ensure high standards of delivery.

Other Duties & Responsibilities

• Work with the Head of Visitor Experience to manage staffing and operational budgets, contributing to financial planning.
• Champion accessibility, ensuring all visitor offers meet best practice accessibility guidelines and supporting the AVEM in developing access initiatives.
• Deputise for the HVE and provide operational duty management in the AVEM’s absence.
• Serve as a second duty manager for large events, overseeing a designated site area and making operational decisions.
• Act as a trained First Aider and Fire Marshall (training provided).
• Train as a “White Hat” for Waddesdon’s Disaster Response Team and take a leadership role in major incidents if required
• Support frontline operations during peak times, major events, or staff shortages as required
• Stay informed on industry trends and best practices in the heritage/museum sector

You will be a great fit if:

You are skilled managing front-line teams and overseeing visitor operations, consistently delivering high standards of service and engagement. You have a passion for heritage and culture and can develop and deliver tours, walks and visitor programs that are accessible, inspiring and memorable. You are skilled at recruiting, training and motivating staff and volunteers, fostering a high-performing team while maintaining operational excellence. You have the ability to respond confidently to visitor feedback and will contribute to the long-term success and growth of the Visitor Experience department.

This role offers a unique opportunity to work within the charity and heritage sector, with all profits going to the upkeep and preservation of the House and Grounds.

Your areas of knowledge and expertise that matter for this role:

• Operational Leadership: minimum of 3 years’ experience in operational and line management within a fast-paced, visitor-focused environment, ideally in the heritage or museum sector.
• Passion for Heritage & the Arts: A genuine interest in heritage, arts management, and the natural world.
• Team Management & Development: Skilled in coaching, team development, and effective communication. Excellent interpersonal skills, adept at building relationships and managing complex stakeholder interests.
• Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognize, and reward their contributions.
• Visitor Experience & Engagement: Proven passion and experience in delivering exceptional visitor experiences and engagement programmes.
• Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
• Collection Care & Conservation: Understanding of historic collection care, conservation, health and safety, and security legislation.
• Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
• Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.

 Additional requirements:

The safety and wellbeing of children, young people and vulnerable adults are of the utmost importance for any role at the Rothschild Foundation, Waddesdon Manor. Consequently this position will require an enhanced Disclosure and Barring Service (DBS) check to uphold the safety and security of all our guests, staff and volunteers.  

Rewards for working with us:

• Waddesdon Discounts – 50% discount in the food-to-go outlets at the Manor. 20% in the Manor gift shop and restaurant, Stables Café, Five Arrows Hotel, and The Bow Pub. 20% discount on special event tickets made available to staff.
• Staff Card - A National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
• Annual Leave - On starting with us, you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after five years and 32 days after 10 years.
• Sick pay - If you become ill, one week of sick pay during your first 3 months. This rises to a maximum of 3 months full pay within a rolling 12-month period. After four years you also receive a further 3 months at half pay in the rolling 12-month period.
• Pension - We will top up your pension by matching any contribution you make, up to 10% of your basic salary.
• Income Protection – on completing one year of continuous service, income protection may be available at 50% of basic salary for a maximum of 5 years.
• Life Assurance – a lump sum of 4 times basically annual salary is payable upon death in service.
• Mental Health and Wellbeing Support – access to a wellbeing platform and fully funded 1:1 counselling service.
• Enhanced Maternity Pay – after 12 months of continuous service, you can choose 13 weeks of maternity leave at full pay followed by 26 weeks statutory pay.
• Enhanced Paternity Pay – after 12 months of continuous service, you may take 3 months of paternity leave at full pay.
• And plenty more!

Are you a social media whizz with a passion for telling powerful stories? Keen to progress in your career in public relations and digital communications while making a real impact in the charity sector? Join Dravet Syndrome UK as a Marketing and Communications Manager (home based,16 hours/week) and bring your creativity and energy to a role where you’ll help shape our online presence, generate meaningful media coverage, and connect communities through engaging content.

Reporting to the Head of Marketing and Communications and working with the Marketing, Communications and Fundraising Manager in this varied position, you’ll drive DSUK’s social media activity, creating and scheduling posts across our social media channels. Alongside engaging online audiences, you’ll be instrumental in our proactive PR work—writing press releases, pitching stories to key media, responding to journalist enquiries, and helping develop compelling family case studies for campaigns. As part of a passionate and supportive team, you’ll collaborate to measure the impact of our communications and marketing work.

If you’re ready to grow your career in communications and want to make a difference for families affected by Dravet syndrome, we want to hear from you.

As part of DSUK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.

About Dravet Syndrome UK

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.

The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping over 550 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.

What you will bring

Essential

· Demonstrable experience in planning and delivering engaging and targeted social media content to build community, raise awareness and drive engagement.

· Hands-on experience managing websites (using WordPress), delivering e-marketing campaigns (e.g. Mailchimp or similar), and applying SEO principles and other techniques to optimise digital communications and online visibility.

· Demonstrable experience in media relations, including writing press releases, working with case studies and successfully pitching and responding to a range of media (online, press, radio, broadcast)

· Demonstrable experience of working in charity, patient advocacy or healthcare sectors

· Ability to deal with people at all levels with empathy, tact and credibility

· Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences

· Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media and our website

· Act as a brand guardian, ensuring external designers and agencies understand and apply our brand, visual identity, and corporate communications guidelines effectively

· Strong organisational and project management skills, with the ability to prioritise

· Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

· Membership of a professional body such as Chartered Institute of Public Relations and/or a commitment to continuous professional development

 Why join Dravet Syndrome UK?

Join our dynamic and growing charity, where you'll thrive in an exciting and engaging environment. We are proud to be a family-oriented charity experiencing growth and fuelled by an ambitious plan for expansion. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our impact on people's lives. Join us today and contribute to making a lasting difference in the lives of those we support.

The closing date for applications is Wednesday, 24 September 2025, with shortlisting interviews taking place in early October with job to commence November 2025.

Our commitment to diversity

As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, sex, religion or belief, sexual orientation, gender reassignment, marriage & civil partnership, and pregnancy and maternity.

Job Title: Online Engagement and Inclusion Lead (Young People’s Services)

Organisation: Kids

Location: Remote work with occasional travel to London for in-person meeting

Hours: 36 hours per week

Contract: Fixed term for 2 years

Salary- £31,000 - £33,000

Purpose

This role leads the coordination of Kids’ online engagement and digital inclusion work for young people with SEND, including information provision, participation, and wellbeing support. You will deliver a two-year Online Wellbeing and Resilience Support Programme, including identifying and engaging digitally excluded young people to help them access vital digital tools and services. The role also drives collaboration across the Digital Services Consortium (a collaboration of 12 children’s charities), embedding shared learning, outcome measurement, and inclusive digital practices across Kids, and will create new capacity to work with young people to scope and deploy online campaigning activity.  

Responsibilities

• To lead and coordinate Kids’ online engagement and inclusion work for young people with SEND. This includes Kids’ online information provision; voice/ participation and wellbeing work.
• To develop and deliver Kids’ two-year digital inclusion programme, Online Wellbeing and Resilience Support Programme* to ensure reach and impact is maximised.
• To work with the Digital Services Consortium Driving Digital Inclusion members on shared digital project outcome measures and community of practice, ensuring learnings and online engagement and digital inclusion principles are captured, shared and built into the organisation.
• To identify and recruit (working closely with colleagues from services across Kids) digitally excluded young people to the digital inclusion programme so they can become digitally included and access much needed support and guidance.
• To establish a holistic and joined up approach to Young People’s online engagement and digital inclusion with Kids.
• To create new capacity to work across all services and teams, and with a range of young people, to scope and deploy online campaigning capabilities in line with Kids’ Speak Up and wider national and local influencing work.

Key to your success in the role will be:

• Ensuring an audience-led approach, leading and championing an important collaborative way of working across Kids existing young people's services.
• Confidently working within the Kids digital infrastructure and context – understanding where we are at on our digital journey, building excellent problem-solving relationships with marketing, IT, change team and young people’s services colleagues.
• Helping to embed digital inclusion practices across the organisation.
• Applying strong digital, data and analytical skills to enable you to baseline, track and measure progress.
• Demonstrating excellent attention to detail whilst being flexible to adapt to the needs of a new programme.
• Influencing the broader Kids service teams to identify and engage digitally excluded young people.
• Centering the voices and needs of young people with SEND.

Person Specification

Experience

• Proven experience working in digital engagement initiatives, ideally with young people or vulnerable groups.
• Involvement in programmes that promote digital inclusion and wellbeing.
• Experience in outcome measurement, impact reporting, and using data to inform practice.

Desirable

• Experience in co-producing content or services with young people, including those with SEND.

Skills

• Strong project management skills, with the ability to coordinate multiple workstreams and meet deadlines.
• Excellent communication skills, both written and verbal, tailored to diverse audiences including young people, professionals, and stakeholders.
• Skilled in using digital tools and platforms to deliver services and measure engagement.
• Ability to work collaboratively across teams and build strong internal and external relationships.

Knowledge

• Knowledge of safeguarding principles and practices in online environments.
• Awareness of current trends in digital engagement and youth participation.
• Knowledge of inclusive digital design and accessibility standards.
• Understanding of digital inclusion principles and the barriers faced by digitally excluded young people.

Personal Attributes

• Passionate about inclusion, equity, and empowering young people.
• Committed to co-production and user-led design.
• Growth mindset and proactive approach to problem-solving.
• Committed to continuous learning and sharing best practices.
• Flexible and adaptable, with a collaborative mindset.

*About the funded programme

Kids Online Wellbeing and Resilience Support Programme will help young people with SEND (aged 13 – 25 years) build resilience, positive self-regard and meaningful connections.

Our goal is to reduce isolation and protect mental health through a supportive, inclusive digital environment. We’ll begin by consulting directly with young people to understand what they need most. Together, we’ll co-create new online content and resources that truly reflect their voices and experiences. 

 What the Programme Offers: 

• Online information with resources codesigned with young people with SEND. 

• A series of interactive webinars and guided online activities. 

• Free devices and data to improve access to those who need it most, plus the support to ensure everyone can participate.

We will reach over 1,800 young people over the two year funded period.

Partner Acknowledgements

Thanks to National Lottery players, the Digital Services Consortium (DSC) has received over £1.5 million over two years from The National Lottery Community Fund, the largest community funder in the UK. The DSC has also received a grant of £400,000 from BBC Children in Need for two years to provide digital support for disabled or seriously ill children and young people and their family members across the UK. Virgin Media O2 and Vodafone have generously donated devices and data through the Good Things Foundation National Databank and Device Bank which will help address affordability barriers.

Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?

Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In September 2025 60 people will deliver 40 different sessions to an audience of 135 people.

Overview of the role

This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.

Job description

To provide operational support for Workplace Justice and the New Organising Conference with a particular focus on outreach and social media but also covering finance, website, participant database, registration, and governance.

Outreach and Operations Support Manager, New Organising Conference

3/4 days/week circa £33,000 f/t/e/

Background

Workplace Justice is the organisational home of the annual New Organising Conference, now in its third year, with support from the Network for Social Change The New Organising Conference, held over a weekend, is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights and community organising. Participants learn, get inspiration and form new collaborations. In September 2025, 60 people delivered 44 different sessions to an audience of 130 people. You can see videos of past conferences here.

Overview of the role

This role is largely remote, with weekly online supervision and monthly meet-ups with the Coordinator, and twice yearly Board meetups. It offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference. You are unlikely to be able to take more than one week’s holiday during July and August.

Summary job description

To provide operational support for Workplace Justice and the New Organising Conference, focussing on marketing and communications including social media but with responsibility in addition for finance, the participant database and governance.

The role offers 5 weeks paid holiday. PAYE or self-employed status for discussion.

Key tasks

• Raising the profile of NOC and attracting participants and session leaders through social media, email communications and networking

• Responsibility for ensuring the website evolves in line with the needs of the Conference

• Maintaining and operating a database of participants, past and present

• Managing the registration of participants to the conference including taking payment and where necessary issuing invoices, and recruiting volunteers to assist at the conference

• Supporting the Board led process to select sessions and plan the programme

• Attending the conference and trouble shooting as necessary

• Operating a simple finance system

• Support as needed for initiatives arising from the NOC

• Any other support tasks that may be required

Person specification

Essential

• At least three years experience in a similar role

• Contacts in and understanding of the trade union movement, UK or international

• Proven track record of using outreach on social media to achieve results

• Experience of working independently

• Close attention to detail in data handling

• Persuasive and constructive manner in dealing with other people

• Familiarity with website editors e.g Squarespace

• Experience of basic financial management

Desirable

• Experience of using the Action Network system

• Experience of event management

• Ability to accommodate peaks and troughs in workflow

• Experience of using graphic design software e.g. Canva, Adobe

• Experience of website design

• Experience of managing projects or operations with multiple stakeholders

Online interviews will be on October 10th with final in person interviews held in London on October 14th. If selected for an interview, we will email the interview questions ahead of the interview. As well as interviews there will be tests of competencies. All non AI generated applications with an email address will be acknowledged. If selected you will be expected to attend a 24 retreat with the Board on 5/6 December.

We especially welcome applications from people who are or have been marginalised in society on the basis of their class background, income, ethnicity, disability, gender identity, sexuality, or other characteristics. 

Key dates

• The closing date for applications is midnight on October 4th

• Online interviews will be on October 10th with notification on October 8th.

• In person interviews will be held in London on October 14th with notification on October 11th.