Project development manager jobs in stoke newington, greater london
The role
We are looking for a creative and thoughtful individual, keen to make an impact, to join a new Monitoring, Evaluation and Learning (MEL) team at the Academy. The post-holder will be responsible for leading the development of robust MEL plans, framework and tools, working closely and collaboratively with the Principal Consultant, Executive Director and programme and product teams.
This is a brilliant opportunity for someone to shape the development and lead the delivery of a new function at the Academy and we're looking for someone with rich experience in MEL and a creative and curious approach to supporting teams better evaluate the impact of their work. You may have worked in research, development and innovation, entrepreneurship, policy, international development or education and you are looking for a dynamic role where you have a lot of freedom to bring your initiative to drive forward improvements.
Our location
Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.
Who are we?
Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change, to global health pandemics and cyber threats.
The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
Why work for us?
We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.
This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.
We are looking for talented people who want to make a difference, to join our team – is this you? For more information and to apply, please visit our careers page.
Closing date: 29 June 2025.
Interview date: 7 July 2025.
The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.
With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.
The Royal Academy of Engineering is proud to be an ‘A’ Rated Skilled Worker Sponsor Licence holder, as approved by the UK Immigration Authorities.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.
Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income. We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.
As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.
About the Role:
- Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
- Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
- Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement.
- Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
- Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
- Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.
About You:
To be successful in this role, you will need:
- Significant supporter/customer care skills obtained from the commercial or charity sectors.
- Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
- Experience of working with Customer Relationship Management (CRM) software.
- Experience of developing innovative and creative engagement programs for supporters/donors.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Good organisation, coordination and project management skills.
Why you should apply:
Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
At Yorkshire Cancer Community, our vision is for everyone affected by cancer to have the best support possible. We are a patient-led charity, with a dedicated team of volunteers and staff who are passionate about helping anyone affected by cancer.
Working in partnership with West Yorkshire & Harrogate Cancer Alliance (WYHCA), we aim to help reduce cancer rates through our Cancer SMART project, which raises awareness of the signs and symptoms of cancer, so people are better informed, attend screening and know where to go for help.
Our Patient VIEW project is dedicated to representing the voices of patients, carers and service users, ensuring they are central to decision-making processes within cancer care.
We provide impartial and independent information and listen to those affected by cancer to ensure that they are supported. We signpost to other charities and support groups, share information, recruit for research studies and share stories via our monthly newsletter.
As manager, you will be instrumental in ensuring we reach our goals, by building relationships with other charities, organisations and diverse groups, recruiting volunteers, working with our board of trustees, working in partnership with the WYHCA, and line management of our two staff members – Patient VIEW coordinator (FT) and administrator (PT).
Position: Manager
Responsible to: Trustees, Yorkshire Cancer Community (YCC)
Location: Home based - the charity covers all of Yorkshire and the Humber but the main projects and focus are currently within West Yorkshire and Harrogate areas and the postholder will be expected to travel to meetings and events
Hours: 35 hours per week (full time) with some flexibility
Salary: £32,000 - £36,400 depending upon experience + pension 5% employer contribution
Holidays: 25 days + 8 bank holidays + 3 gift days between Christmas and New Year per annum
How to apply: email us for an application pack
Closing date: 29 June 2025
Interviews are currently planned for 9 July at White Rose House, West Parade, Wakefield, WF1 1LT
Key Tasks
1. To engage, manage and supervise Cancer Champions for the delivery of the Cancer SMART programme with collaboration between Yorkshire Cancer Community and West Yorkshire and Harrogate Cancer Alliance.
2. To build relationships with charities, organisations and diverse groups where we can take Cancer SMART talks and information stalls.
3. To identify, develop and liaise with local individuals and support groups to encourage engagement and involvement within their own cancer communities. The aim is to provide a channel for patient participation to influence cancer service development and improvement.
4. To administer and oversee the collation and sharing of information relative to the objectives of YCC by using the appropriate means of communication. This will include social media, the website, calendar of events, effective use of YCC data sources and the newsletter.
5. To work with the Board of Trustees to support the governance of the charity which will include the preparation and management of trustee meetings, contribute towards Business planning and unding strategies.
6. To provide supportive supervision to the Administrator and Patient View Coordinator
This job is for you if:-
· You have experience of working with voluntary and community, social enterprise sector (VCSE)
· You have experience of working with diverse groups of people
· You have an understanding of the voluntary sector
· You have excellent communication and interpersonal skills
· You have writing skills to present information in a variety of different formats for various audiences including the general public
· You have accuracy, attention to detail and proofreading skills
· You are skilled in the use of Microsoft Office programmes and the internet
· You are able to prioritise work to meet deadlines and able to manage time effectively
· You have a positive ‘can do’ approach, with a willingness to learn new skills
· You have a proactive and creative approach with the ability to generate new ideas and carry them forward
· You have an understanding of the importance of confidentiality
· You are committed to equality, diversity and inclusion
· You are willing to travel across Yorkshire and the Humber
If you have any questions about the process, or you would like to have an informal discussion about the post, please contact us by email.
Our vision is for everyone affected by cancer to have the best support possible.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At West London Synagogue (WLS), we have made a commitment to helping London’s most vulnerable residents regardless of faith and background. This is achieved through delivering direct services to those who need it most. We have identified asylum seekers and refugees as the core communities in which we can have an impact.
We work closely with Westminster City Council, as well as local and national organisations to identify where our resources can be best focused, where we can bring added value, and where our teams of volunteers can make a meaningful impact.
We run 2 drop-ins each month. Our Family drop-in welcomes families with children and of all faiths and ethnic origins who are seeking asylum in the UK. We rely on volunteers to help provide a hot meal, grocery vouchers, toiletries, companionship, and advice for families who have fled life-threatening violence or persecution in their countries of origin.
As well, as our Family drop-in, we run the monthly 'Rainbow' Group.LGBTQI+ asylum seekers in the UK face the same challenges that most asylum seekers face in the UK. In addition, they face further challenges since their sexual orientation WLS opens its doors once a month to provide a safe space for LGBTQI+ asylum seekers to feel a warm community welcome, to build community together, and to receive vital support whilst living in poverty awaiting a decision on their asylum application.
At WLS we have recognised the unjust and compounded hardships for asylum seekers who are members of the LGBTQI+ community. We aim to create an environment where asylum seekers of the LGBTQI+ community can feel safe, supported, and comfortable.
We are looking for a committed Project Leader who can drive progress, inspire a team of volunteers and make a positive impact to the lives of everyone who attends our Social Action projects.
This is a permanent full-time role, home based with regular UK wide travel
This is a key role at NFF designing, delivering and reviewing our Training Programs and ensuring continuous improvement for our staff. This role will also develop an external training program for delivery to our partners and clients
Responsibilities
· Design & Implement Staff Training Programs: Develop training modules for staff in areas such as health and safety, safety protocols, customer service, and leadership development.
· Training Delivery: Facilitate engaging, effective, and interactive training sessions for various teams, using a mix of in-person and digital delivery methods.
· Training Needs Analysis: Collaborate with Leadership Teams to identify specific training needs, evaluate employee skill gaps, and create tailored training solutions to address them.
· Performance Measurement: Develop metrics and evaluation tools to measure the effectiveness of training programs, reporting findings to management and adjusting programs as needed.
· Resource Development: Create and update training materials, guides, and documentation to ensure consistency and high quality in content delivery.
· New Starter Journey: Review, design and deliver new starter training programmes to ensure Project Officers have the best possible start at NFF, incorporating culture, leadership and knowledge
· External Training Development: Design and deliver specialist training to our partners and clients, ensuring adherence to industry safety standards and practices
· Continuous Improvement: stay up to date with industry best practice, new technologies and new flood-related practices to be incorporated into training materials
Day-to-Day Activities
· You will line manage an Administrative Co-ordinator who has partial responsibilities for Training delivery and support them with their workstreams and development
- Liaise and develop relationships with stakeholders to identify training needs and develop training processes to support them
- Support Senior Management Team to build income streams and develop new activity, working to support and deliver NFF strategy
- Providing information and case studies for communications and advocacy work
· You will be acting as the main contact for training, both internally and externally
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder Management: Expertise in partnership working and managing stakeholders.
- Empathy: Ability to empathise with flooded individuals and communities.
- Organisation: Highly organised, flexible, and capable of senior leadership.
- Team Management: Experience in managing teams and projects.
- Collaboration: Team player with a solution-focused mindset.
- Experience: Project delivery and support
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities through training our teams and partners
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams via training opportunities
- Collaboration: Fostering a collaborative approach within the organisation.
The client requests no contact from agencies or media sales.
About Citizens Advice Watford
At Citizens Advice Watford, we pride ourselves on the values that make our workplace not just productive but also enriching and fulfilling. Our collaborative spirit is at the heart of everything we do, fostering a teamwork environment where every individual’s contribution, staff or volunteer, is recognised and appreciated. We are proactive, anticipating the needs of clients, and take the initiative to provide the best service possible. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.
Context of the Role
We are seeking a Learning and Development Manager who shares our vision of a thriving and supportive workforce. Through your management of volunteers and your coordination of the training and development we will maintain excellent quality of advice for clients and a fulfilling work environment for all staff and volunteers. An environment in which everyone has the knowledge, skills and confidence to excel in their role. As a key part of the senior management team, you will enjoy working collaboratively and effectively to deliver the aims and objectives of the organisation.
Role Purpose
- Recruit, induct, train and retain volunteers into various roles within the advice service
- Provide a supportive environment for volunteers throughout their time at CA Watford
- Plan and coordinate internal and external training to ensure that everyone is skilled in their role
- Implement annual training programmes to ensure the workforce is skilled and knowledgeable ensuring we maintain high quality of advice.
What we give our staff
- We provide an employee pension scheme with a 6% employer contribution
- Our Employee Assistance Programme Telus gives immediate access to professional and confidential counselling and advisory services
- Flexibility – our roles are open to discussion about flexible working
- Employees are entitled to 6.6 weeks paid annual leave in each year. In the case of full-time employees working a five-day week, this equates to 33 days paid annual leave (including the 8 statutory bank holidays). Pro-rata for part-time employees
- Training provided to support continuous professional development. There will be opportunities to progress within the organisation.
- We are a disability confident employer
Recruitment timeline:
Closing date for applications – Monday 7th July 2025
Interviews week commencing – Monday 14th July 2025
We're looking for someone to be the regional representative for Crimestoppers in the Avon and Somerset area, with specific responsibility for;
- Creation and delivery of local/county/regionally specific crime-based campaigns in partnership with law enforcement agencies, local committees and volunteers.
- Coordination of cross border and national activity in support of ROCU’S, the NCA and other bodies such as the GLAA.
- Identifying and maximising funding opportunities for our charity including RM post, campaign activity, Fearless workers and for Business Development.
- Enabling volunteer committees to develop so they can operate effectively and achieve their full potential.
- Act as Crimestoppers spokesperson for the region covered, regarding media interviews.
Criteria
Essential
- Project management i.e. scoping planning, implementation and delivery of projects
- Budget management experience
- Ability to spend time away from home to meet the needs of the role.
- Ability to work unsociable hours in line with the needs of the role.
- Ability to work to tight timescales, and to work within pressurised time critical and decision-making scenarios.
Desirable
- Experience of working with the commercial/ statutory sector in relation to campaigns/ media.
- Experience of working with volunteers and the third sector.
- Ability to liaise with senior and junior management within organisations to delivered relevant outcomes.
- Basic knowledge of policing practice.
- Experience of lone working
Please submit a CV and covering letter expressing your interest in the role.
Please submit a CV and covering letter.
The client requests no contact from agencies or media sales.
Project Officer (CCQI) various networks
£28,304 - £30,886 pa, plus excellent benefits
London (including flexible working)
The College Centre for Quality Improvement (CCQI) works with mental health services to assess and improve the quality of care they provide. We work with more than 90% of mental health service providers in the UK and focus on four key areas: quality networks, accreditation, national clinical audits, and research and evaluation.
Visit our website to find out more about The College Centre for Quality Improvement.
This is an exciting opportunity for someone looking for a career in quality improvement or health service development. You will work in a dynamic team supporting a national network(s) of front-line mental health services, interacting with clinicians, patients, and their carers to improve these services.
We are currently recruiting for the following networks:
- QNFMHS/QNPMHS/QNPICU - Quality Network of Forensic Mental Health Services, Quality Network of Prison Mental Health Services, Quality Network of Psychiatric Intensive Care Units
- PLAN/QN-CRHTT - Psychiatric Liaison Accreditation Network and Quality Network for Crisis Resolution and Home Treatment Teams
- PQN - Perinatal Quality Network
- ECTAS - Electro Convulsive Therapy Accreditation Service
The successful candidate will oversee data collection from clinical services to benchmark against quality standards, arrange and attend face-to-face and/or virtual visits to mental health services across the UK, organise events and deliver training as well as writing reports and other administrative tasks.
All applicants will be considered for all networks, unless stated otherwise in their applications. If you have any preference for any of the mentioned networks, please mention it in your application.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment the College offers an attractive salary and benefits.
We operate a hybrid working model of onsite and working from home/remote, which helps to ensure a flexible work life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 30 June 2025.
Interviews: 14 and 15 July 2025 (remote).
Founded in 1989, the mission of Rainforest Foundation UK (RFUK) is to support Indigenous Peoples and other communities of the world’s rainforests in their efforts to protect their environment and fulfil their rights to land, life and livelihood. Locally, it supports forest communities to gain land rights, challenge destructive industries, manage their forests and protect their environment. Globally, it campaigns to influence laws and policies that protect rainforests and their inhabitants.
The DRC Fieldwork Coordinator role sits within RFUK’s largest Programmes team: Land & Livelihoods. A central aspect of the L&L team’s work is supporting communities to establish and manage community forests as well as working at the national and policy levels to achieve wider impact. This role will be pivotal to a new phase of community forest expansion in the Democratic Republic of Congo, which is being supported by the Rainforest Trust. In partnership with five local organisations, the role will contribute to the objective of expanding community forests in two highly biodiverse landscapes: the periphery of the Maïko National Park in North Kivu province and the area surrounding the Salonga National Park in Maï Ndombe province.
The ideal candidate will bring at least 3 years’ experience of project management support in a charity or international development context, as well as 3 years’ of experience in supporting community land use planning and livelihoods initiatives in rural contexts. We are seeking someone who has a firm grasp on forest governance and human rights, is familiar with the requirements of institutional donors, and is eager to play a key role in a new phase of community forest expansion.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate, values-driven fundraiser looking for a career-defining opportunity? Join WSUP at a pivotal moment as we grow our impact and strengthen our fundraising in line with our ambition to prevent and end homelessness in our community.
Click Apply, download our Recruitment Pack and find out about WSUP's strategic priorities.
This new Fundraising Lead role is central to our strategy - designed to secure sustainable income through community engagement, partnerships, and bold, values-aligned funding. You’ll lead the development and delivery of an ambitious fundraising strategy that aims to grow income to £400,000+ per year - supporting both WSUP’s immediate needs and long-term growth. This will include a blend of bid writing, challenge events, and community-led fundraising, working closely with volunteers, partners, and local supporters to build strong relationships and unlock sustainable income.
Your work will help expand our trauma-informed services, embed lived experience across the organisation, and ensure we respond to rising demand with dignity and care- while building a local solidarity economy based on mutual support and community-led solutions.
We’re looking for a creative and strategic thinker with excellent relationship-building skills and a commitment to equity and inclusion. You’ll be working closely with our leadership team and wider network of partners and volunteers, shaping a fundraising programme that reflects WSUP’s grassroots ethos and the powerful stories at the heart of our work.
This is a unique opportunity to help shape the future of a trusted local charity - and to play a vital role in building a healthier, more just Greenwich for all.
Key Responsibilities
Fundraising & income generation
· Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding.
· Corporate & individual giving: Work alongside Service Delivery Manager and Deputy Service Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities.
· Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates.
· Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
· Fundraising strategy: Support the development and implementation of WSUP’s fundraising strategy, identifying new opportunities for income growth.
· Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds
· Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking.
· Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads.
· Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals.
· Storytelling & impact reporting: Work with Communication Lead to share real-life stories that showcase WSUP’s work.
Person Specification
Essential skills & experience
· Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with proven experience of writing successful grant applications.
· Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports.
· Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels.
· Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously.
· IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, AI tools and social media scheduling tools.
· Financial literacy: Ability to create fundraising budgets and financial reports.
· Compliance: Knowledge of fundraising legislation, including Gift Aid and GDPR compliance.
Desirable skills & experience
· Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising.
· Experience organising donor engagement events or corporate sponsorship opportunities.
· Proven ability to use videos and infographics to enhance fundraising campaigns.
· Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles.
· Experience with volunteer management or coordinating fundraising volunteers.
Personal attributes
· Passionate about social justice and WSUP’s mission to support people in crisis.
· Self-motivated and able to work independently, with a proactive and creative approach.
· Adaptable and willing to take on a variety of tasks in a small but dynamic team.
· Resilient and resourceful, with a problem-solving mindset.
· Comfortable working in a fast-paced, evolving environment where flexibility is key.
What we offer
· The opportunity to make a real impact in a grassroots charity supporting local communities.
· Flexible working arrangements (remote work possible).
· Professional development and training opportunities.
· A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.
Our ambition is to prevent and ultimately end homelessness within our local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
St Bride Foundation- About us
For over 130 years, our historic home at 14 Bride Lane has been more than just a building – it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage.
As the home of print and type design on Fleet Street, the Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.
Our Grade II listed Victorian building is home to the Bridewell Theatre, a vibrant 130-seater fringe theatre and a hands-on print workshop. At the heart of our organisation, our unparalleled collection supports a broad educational programme of creative workshops, seminars, events and exhibitions. We welcome 42,000 visitors a year, including 15,500 theatre visitors and over 4,000 attendees to our library and cultural programme.
We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience.
Our Collections
The Library holds over 60,000 catalogued items, including the largest collection of type specimens in the world. Alongside this it holds over 250 archival and special collections, including the physical objects of printing and type founding —many still being catalogued. The collection reflects both the process and product of printing and is a unique resource of national and international importance.
Used by students, academics, artists, and the public, the library supports learning and research into the history of print, graphic design and technology.
The Role
As part of the Library & Learning team, you will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century.
Job title: Collections and Archives Manager
Job overview
St Bride Foundation (SBF) is seeking a Collections and Archives Manager with strong project management and collections management skills to support the development, preservation, and accessibility of our library and archive collections. Alongside this our preferred candidate will have excellent people management and engagement skills.
The Collections and Archives Manager will manage the smooth running of the Reading Room, library enquiry services and manage our library volunteers.
Working as part of a small team, the role will involve helping to develop and deliver aspects of the learning programme, especially those relating to engagement with the collections through activities including tours, talks and exhibitions.
The Collections and Archives Manager will work closely with the Foundation Librarian to oversee library and archival operations, and develop policies to improve storage, accessibility, and preservation.
As part of our wider strategic plans this role is pivotal in ensuring the safe relocation of collection materials, implementing best practices in storage and conservation, and enhancing the long-term sustainability of our holdings.
This is an exciting opportunity to make a significant impact on the development of our collections, research services and related learning programme during a period of change for the organisation that will ensure our building is fit for purpose and our programmes of work are relevant and engaging to our communities.
Key Responsibilities
Access, Research & Stakeholder Engagement
- Support public and internal access to collection materials by providing research services and developing user-friendly finding aids.
- Collaborate with researchers, educators and community groups to enhance the impact of the collections.
- Improve discovery and accessibility of collections through database enhancements and digitisation efforts.
Project Management – Collection
- Manage the care, storage, and documentation of the Foundations collection, including developing and implementing policies and procedures for such projects as inventory audits, collection moves, exhibitions, loans and rationalisation projects.
- Liaise with contractors, partners and internal teams to ensure the security of collections materials.
- Conduct post-project evaluations and implement improvements for future collection projects.
Collections Management & Preservation
- Develop the collections in line with the Foundations collections policy, reflecting SBFs audiences.
- Work closely with conservation specialists to develop and implement storage strategies that align with best practice standards, improving environmental controls and storage solutions.
- Oversee cataloging, metadata creation, and collections documentation.
- Manage digital preservation strategies and support digitisation projects to increase access to collections.
- Develop risk management strategies for collection security, environmental conditions, and disaster preparedness.
Outreach, Engagement & Advocacy
- Contribute to learning and engagement programs, including talks, tours, workshops, exhibitions, and digital content—that promote engagement with the collections across diverse audiences.
- Collaborate with institutions, community partners, and funding bodies to support and develop collections-based projects such as research projects, youth programmes and oral histories.
- Work with the wider team to share stories from the collections to support advocacy, fundraising, and awareness campaigns.
- Ensure all outreach activity aligns with the organisation’s mission and values, with a commitment to access, inclusion, and engagement with communities and content.
Policy & Funding
- Assist in policy development regarding collections management.
- Work with the Foundation Librarian and Fundraising Manager to identify and pursue funding opportunities to support the collections.
- Advocate for the value and significance of the collections within the organisation and to external stakeholders, including funders, partner institutions, and policymakers.
Team Leadership & Administration
- Supervise, support and manage library staff,volunteer and placement workloads and ensure efficient allocation of resources for ongoing projects.
- Represent the Foundation at professional conferences, meetings, and collaborations with external organisations.
Required Skills & Experience:
Essential
- A post graduate qualification in Archives and Records Management.
- Significant experience of working in an archive setting.
- Experience in project management.
- Experience with collections management systems.
- Excellent organisational, planning, and risk assessment skills for managing large projects.
- Ability to work collaboratively with internal teams, contractors, and external partners.
Desirable
- Familiarity with heritage or museum-sector projects.
- Knowledge of funding application processes and grant writing.
Personal Attributes
- Detail-oriented with strong problem-solving skills.
- Highly organised and methodical, with the ability to handle multiple priorities.
- A collaborative team player who enjoys engaging with different stakeholders.
- Passionate about preserving and improving access to library and archive collections.
Location: St Bride Foundation
Salary: £36,000 – £45,000 pa (Band 3)
Reports to: Foundation Librarian
How to Apply
- Interested candidates should submit a CV and cover letter outlining their suitability for the role.
The client requests no contact from agencies or media sales.
Fixed Term Contract - 12 months
Join us to support people-led change across the UK.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.
Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.
We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.
This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.
The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.
The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.
Purpose of the role:
The purpose of this role is to build on our programme of strategic engagement with our key audiences, in order to build our presence, influence and networks in a wide range of UK sectors and topical issues. This includes leading the design and delivery of some of our focused programmes in which we award Fellowships and supporting the Fellows awarded into these programmes to help them increase their UK impact once they’ve done their overseas learning. This role is responsible for delivering all engagement activity across our Arts and culture, Community and citizenship, Environment and resources and Governance and public provision universal themes.
Key responsibilities:
Programme Development and Delivery
- With oversight from the Engagement Director, and working with members of the Advisory Council to develop the focus and goals of a three-year Fellowship programme within our Governance and Public Provision universal theme through a process of desk-based research and consultation workshops
- Working with the Head of Comms to design and plan the launch of the new programme to applicants
- Working with the Head of Fellowship to design a support package for applicants into the programme
- With oversight from the Engagement Director, creating and facilitating a Working Group of Fellows, partners and Council members to support the cohort of Fellows awarded within this programme. And working with the other Research and Engagement Manager to develop and enhance our approach to stewarding these Working Groups including ones already in place for our other programmes.
- Supporting the Engagement Director in the recruitment and stewardship of Knowledge Partners for this programme and other programmes under your four thematic sectors
- Working with members of our Advisory Council to review our two environment related programmes with a view to revising them or developing them further.
- Reviewing the progress of each programme under your remit with the relevant Advisory Council members and the Working Group at the end of the applications cycle and before the programme reopens for applications
Sector Relations & Networking
- Researching target audiences, stakeholders, partners and allies, in the four thematic sectors you oversee. Building relationships and maintaining our database of these.
- Developing and managing a systematic programme of engagement with these audiences, through communications and activities including talks, briefings, events, newsletters, publications and other opportunities.
- Systematic promotion of Fellows into these sectors.
Creation of Engagement Content
- Designing and delivering a programme of engagement events for Fellows including webinars and convenings to provide support, knowledge sharing and networking opportunities for the community of Fellows
- Leading on the design and delivery of a programme of wrap-up engagement activity for Fellows in our Rural communities programme
- Leading on the discovery and development phase of a programme of wrap-up engagement activity for Fellows in our Arts and Communities and Children and Young People with experience of care programmes.
- Assisting with the creation of sector content to support the dissemination of Fellows’ learning into their sectors
- Writing engagement materials such as case studies for a wide range of sectors and issues.
- Filtering Fellows’ surveys for case studies and other material.
Post-learning support for the community of Fellows
- Working with partners to deliver training and upskilling support to Fellows to help them increase their UK impact
- Supporting Fellows to distil their learning into ‘reports’ which can be used to disseminate their learning and recommendations
- Ad hoc support to individual Fellows to help them connect with their sectors and each other, and promote their learning and recommendations
- Working with the Engagement team to rethink and pilot new approaches to post overseas learning support for Fellows including grants, events, training, community platforms and more
- Supporting the Engagement Director with the biennial Awards Ceremony for Fellows
And to undertake any additional appropriate duties as may reasonably be required on either a short or long term basis.
Person Specification
Qualifications
Degree level or equivalent transferable skills
Skills and Experience
- Experience in developing, delivering and reviewing complex programmes involving multiple stakeholders
- Experience working in or with the voluntary, community, or social impact sectors
- Strong track record of stakeholder engagement across sectors (e.g. government, arts, civil society, environment)
- Experience of designing and facilitating events, workshops or convenings
- Proven experience of relationship management, including with partners and advisory groups
- Demonstrated ability to conduct desk-based research, synthesis and programme scoping
- Experience in producing high-quality written content (e.g. case studies, briefings, reports) for diverse audiences
- Understanding of knowledge exchange, learning dissemination and post-programme support
- Experience of supporting communities or individuals to maximise their impact
- Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
- Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
- Excellent organisational and prioritisation skills
- Comfortable working independently and collaboratively across functions
- Commitment to equity, diversity and inclusion in programme design and delivery
TCF Competency Framework for Personal Development
Role Specific Responsibility
- Innovative in approach.
- Trains and supports others to develop their skills.
- Aligns best practice on process.
- Delivers change and operational strategy through collaboration and using coaching where appropriate.
- Strategic focus on all team outcomes.
Quality & Efficiency
- Drives results-oriented work.
- Holds a realistic view of results, while nurturing team potential.
- Provides clear accountability to team members, and leads by example in performance management.
- Uses forward planning to meet appropriate deadlines.
- Solves complex problems with a strategic approach.
Communication
- Influences and persuades stakeholders at all levels.
- Resolves misunderstandings and conflicts through thoughtful communication.
- Delivers complex information in an easily understandable way.
- Adopts a coaching approach to leadership and line management through encouraging open questions, active listening and providing constructive feedback.
Problem Solving
- Thinks creatively to solve complex problems.
- Balances multiple factors, such as costs, time, and resources, when solving problems.
- Anticipates potential issues and proactively addresses them.
Teamwork
- Resolves team conflicts and keeps the team focused on common goals.
- Takes on a leadership role within a team when needed.
- Builds strong relationships across teams and departments.
- Demonstrates leadership in driving team performance.
Leadership
- Leads larger teams or complex projects, ensuring alignment with organisational goals.
- Develops and implements strategies to improve team performance.
- Provides mentorship and coaching to others within the organisation.
Decision-Making
- Makes decisions in complex or high-pressure situations with limited information.
- Demonstrates sound judgement and considers the long-term impact of decisions.
Stakeholder Management
- Develops and maintains strategic relationships that contribute to the success of the organisation.
Change Management
- Leads the delivery and manages significant change initiatives, ensuring smooth transitions.
Strategic Thinking
- Develops and implements strategies that align with long-term goals and objectives.
- Analyses trends and data to make informed strategic decisions.
Interpersonal Skills
Handles difficult conversations with empathy, showing respect for diverse perspectives
Working for The Churchill Fellowship
- Salary c. £43,000-46,000 per annum (5 days per week / 36.5 hours)
- Hybrid working policy (minimum of 1-2 days per week in the office)
- 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
- 1 week paid leave for volunteering
- Non-contributory pension scheme with 10% employer contribution
- Enhanced maternity, paternity and adoption leave and pay.
- Employee Assistance Programme
- Life Assurance
- Bike purchase salary sacrifice scheme (Cycle2Work)
Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.
Recruitment Process
We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.
If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.
You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.
Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview, with the view to appointing the Research & Engagement Manager as soon as possible. The successful candidate will ideally start in August 2025.
Equity, diversity, and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Programme Officer
Reporting to: Senior Programme Manager
Location: Sidcup, Greater London, and hybrid working of 1 day in the office and 4 days remote (subject to change)
Contract Type: Permanent and full-time
Starting Salary: £28,000 – £32,000 gross per annum (based on experience) plus benefits
Interested in supporting projects that make a difference to the lives of others? This is an exciting opportunity for a person to grow and develop within a challenging but fulfilling sector. The Programme Officer will work closely with both the project teams and the wider organisation to support the effective management and delivery of projects across from our London office.
Purpose
The Programme Officer will be responsible for supporting the effective implementation of project delivery activities across our portfolio, predominantly in Africa, Europe, Central Asia, and the Middle East. The post holder will support project delivery, ensuring quality expectations (internal and client), delivering within the scope and budgeted resources of projects, and in line with project timelines. They will work closely with other members of the programme delivery team, our technical team, delivery partners, and consultants to ensure projects maximise their positive impact and will also support the Senior Programme Manager to disseminate good management practice across the organisation, and advise on delivery approaches.
Main Responsibilities
The responsibilities of the Programme Officer include the following:
1. Project Support
- Provide support to Programme Managers in the delivery of projects, ensuring projects are delivered on time, within budget and scope and comply with client contracts
- Take on the project management of assigned select projects within a determined budget/complexity threshold, ensuring that they are delivered to time and quality
- Set-up and monitor project workplans, including change requests ensuring that approvals are formally recorded and filed
- Manage day-to-day relationships with delivery partners and internal team(s) and build a solid understanding of delivery needs and timelines across projects
- Monitor and support timely client and consultant billing and invoices attached to delivery
- Support onboarding of consultants for new projects, including due diligence checks and contract preparation based on set templates
- Ensure project management software and tools are accurate and kept up to date for allocated projects
- Provide timely responses to client queries and alert the Senior Project Manager of any potential risks
- Lead duty of care and travel planning for staff and consultants, working alongside administrative officers
- Liaise closely with technical colleagues and Project Managers on project support needs.
2. Project Financial Management
- Monitor project budget performance, capturing variances and liaising with the Finance Team and Senior Programme Manager
- Monitor and support the processing of consultants’ expenses/fees against contracts and client invoices against contracts.
- Make recommendations to ensure financial outcomes are met with respect to time, quality and cost, and provide early warning of project overspend
- Prepare internal project update reporting including finances and resourcing using required management tools.
3. Organisational Support and Business Development
- Provide support in strengthening policies, procedures, and management tools for Development Pathways
- Coordinate with wider project teams to ensure technical capacity is well planned across Development Pathways’ portfolio of projects
- Signpost colleagues to relevant project management tools and processes, when required
- Support project closure processes as required, capturing and sharing lessons internally
- Provide ad hoc input to evolving organisational requirements as directed by senior members
- Assist with the identification and monitoring of business opportunities in donor markets, as requested
- Update SharePoint and ensure project data sheets are developed and up to date to facilitate bids for tenders
- Collate and share project information to support the Business Development and Communications department.
Skills, Knowledge and Behaviours
The Programme Officer will require the following combination of applied skills, knowledge, and behaviours to successfully contribute to team goals:
Required:
- An undergraduate degree in an appropriate subject
- Around 3 years’ experience working on project support or delivery within international development, research and/or the consultancy sector
- Ability and confidence to work independently and manage their own workflows
- Good communication skills and an ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation
- Excellent drafting skills
- Ability to understand and effectively analyse and utilise financial information
- Proven ability to resolve problems, anticipate barriers and create practical solutions
- High IT proficiency (Microsoft Office (Word, Excel, SharePoint, etc.)
- Demonstrated attention to detail ensuring quality standards are maintained
- Ability to travel internationally when required.
Advantageous:
- Up to 3 yeaers project management experience
- Proficiency in additional languages
- Commitment to social justice and gender equality.
Reporting Lines:
This post will report to the UK Office Senior Programme Manager.
Terms of Employment and Benefits
Recruitment will be at the junior level and is a permanent and full-time post. Along with basic salary, the successful candidate would receive an attractive package of the following:
- Fulfilling work - working to make a difference to some of the world’s most under-served communities
- Flexible working – Development Pathways offers employees flexible work hours and hybrid working
- Generous time off – recharge with 30-holiday entitlement plus public/bank holidays
- Excellent health and well-being provision – access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme, long-term sickness benefits and Employee Assistance Programme
- Group Life Insurance
- Commitment to professional development opportunities – we encourage our staff to participate in professional learning and development
- Provision of a company laptop
- Yearly working at home allowance
- Reward Scheme for involvement in winning bid work.
How to Apply
We invite interested candidates to please apply for the post by including all of the following:
- A cover letter explaining why you are applying for this position, and how you would meet the selection criteria for the post of Programme Officer
- A detailed CV (curriculum vitae) specifying your qualifications, education, and relevant work experience
- All applicants will be required to specify if they have the right to work and live in the UK.
Closing date for this post will be the close of business on the 20th June 2025.
Applications should be submitted by email.
Applications will be reviewed on a rolling basis and we retain the right to close this role without notice. So, if you are interested, please apply early.
Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.
Applicants, please note the Privacy Notice on our website.
Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilitie without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.
About us
Founded in 2010, Development Pathways has grown rapidly into an internationally renowned and respected consultancy business, providing high quality consultancies and project management throughout Africa, Asia, Middle East and the Pacific in social protection, inclusive programming and management information systems. We have offices in the United Kingdom, Kenya and Australia, focused on: social protection; social and economic analysis; research and evaluation; training and capacity building; and, digital technology.
We are committed to transformative social policies to promote social justice and gender equality, women’s empowerment and social inclusion. We work hard and are passionate about what we do. We find time to discuss important issues and how we, as a company, can support initiatives that we care about.
Please note our staff have a hybrid working arrangement of 4 days remote and 1 day working in the office per week although this may be subject to change
For more information about our organisation, please visit our website.
Please include a Cover Letter with your CV.
The client requests no contact from agencies or media sales.
Purposeful vision. Agile planning. Steadfast persistence.
PLANNING MANAGER
Salary: £40,000 - £44,000 per annum
Reports to: Planning and Change Lead
Directorate: ?Marketing, Fundraising & Engagement
Contract: ? Permanent
Hours: ?35 hours per week
Location: ?Stratford, London w/ high-flex (1-2 days per week in office)
Closing date: Wednesday 25 June 2025, 23:55
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are looking for a Planning Manager to ensure the execution of CRUK's mass audience strategy through MFE plans, empowering teams to achieve our goals efficiently and effectively. This is a brand-new position and will be crucial for driving change across the business.
You will help drive a step-change to make MFE become a truly audience-centric directorate, especially in the way we translate strategy into plans. You will help design and embed a new approach to planning in MFE, centrally setting clear priorities and improving how agree and align resource to achieve our shared goals.
In a lively, vibrant working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Support the design, build and implementation of an integrated and well-sequenced planning process to successfully drive forward delivery of the mass audience strategy, including putting a much greater focus on audience needs in the way we plan our work
Support the running of this planning process, working with stakeholders across MFE and key partners in other directorates to align priorities, activity and KPIs.
Support the design, build and implementation of MFE quarterly business performance reviews to drive alignment with the audience strategy and ensure prioritisation and investment decisions deliver on overall strategic goals
Contribute to the development of a '3-year plan' for MFE, translating the mass audience strategy into a high-level plan of priorities and activity
Act as a key interface for MFE with other directorates, ensuring support functions receive a joined-up view of needs, requirements and priorities across MFE, aligned to the mass audience strategy (including deputising for the MFE Planning & Change Lead on forums relating to CRUK-wide planning)
Support improvements to how CRUK-wide planning is done, including how we align people and budgets to achieve our shared goals, especially in areas of org-wide shared resource (e.g. Creative)
Support the design, build and implementation of a new fit-for-purpose governance structure for MFE, and support the MFE Planning & Change Lead in running this new governance
Champion process optimisation initiatives across MFE to deliver efficiencies and improve employee experience
Work with colleagues in Fundraising Finance to ensure financial and operational planning are integrated and aligned, and to collaborate at key points in the business cycle (e.g. target-setting, budgeting etc)
Contribute to writing impactful papers and presentations for a variety of stakeholder groups, including MFE SLT
What are we looking for?
Experience of operational planning and/ or project management, ideally including setting-up new planning processes
Strong project management and planning skills, including resource and risk management
Comfortable with working flexibly and in a rapidly changing working environment, including the ability to set and manage own workload and priorities
Ability to work through ambiguity and to navigate new territory
A strategic thinker, interpreting complex information, putting it in context and having a clear view of the "big picture"
Significant experience working in a fast-paced environment, managing multiple and complex projects.
Excellent communication skills and the ability to build strong relationships with and influence a wide range of individuals
Highly organised with a proven ability to show initiative, and a strong desire to achieve outcomes of an excellent standard
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
The CRM Systems Manager champions and enables long-term customer engagement through the management and continued development of our CRM systems, primarily Tessitura. Working closely with the Head of Digital and Data, you will lead the Globe’s use of Tessitura and the wider integrated ecosystem, ensuring it is optimised for the organisation’s business needs.
The role is responsible for both:
Support and maintenance - ensuring this business-critical system is functioning correctly and efficiently
Development and innovation - working across the organisation to deliver new features that improve efficiency for staff, increase revenue generating opportunities and deliver a seamless self-service experience for customers
The skills:
We’re looking for someone with hands-on experience supporting CRM and ticketing systems, ideally Tessitura, who can help us develop how we use the system to deliver our strategic objectives and audience goals.
You’ll be confident writing SQL queries, using reporting tools like SSRS and exploring new technologies to extend our capabilities. Alongside this, you’ll be able to translate these technical ideas into plain language and deliver training that builds confidence and capability.
You’ll bring business analysis and problems solving skills to develop and deliver smart solutions and you’ll be able to quickly build strong relationships across teams to ensure everyone makes the most of our systems.
The team:
The Digital and Data team is responsible for the Globe’s digital products; our strategic use of audience and visitor data; and our approach to integrated customer journeys across all touchpoints. Alongside the rest of the Audiences directorate, we champion an audience-first approach across the organisation and work to build customer loyalty whilst diversifying our live and digital audiences.
The Audiences directorate includes the Digital and Data team as well as Marketing, Communications and PR, Ticketing and Sales, Retail and Audience and Visitor Operations.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme
- Season ticket loans
- Eye test voucher scheme
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
To apply:
Interested? For full information on the role, please download the job description from our main jobs page. To apply, please complete the online application form by 12pm noon on Wednesday 25 June.
The client requests no contact from agencies or media sales.