Project jobs in beaconsfield, buckinghamshire

Position title: Operations Officer

Reports to: Director of Operations

Direct reports: None at present. Operations Assistant in the future, subject to funding.

Key stakeholders: Director of Operations, Finance Manager, Communications Manager, Membership Manager, Director of Income and Investment, UKMSA team, volunteers

Location: Remote (with occasional UK travel)

Salary: Level 3 – £30,000-£35,000

The Operations Officer is a vital enabler within UK Men’s Sheds Association (UKMSA), supporting the Director of Operations and wider team to ensure that internal systems, communications, and events run smoothly and effectively. Operating as a competent professional with minimal supervision, the postholder brings a practical, solutions-focused mindset to help our staff and volunteers navigate UKMSA with confidence and ease.

Acting as both a systems fixer and first point of contact, the Operations Officer handles incoming queries, whether by phone, email, or other channels, making sure they reach the right person quickly and are followed up appropriately. They take ownership of the “how”, for example, ensuring platforms like SharePoint are clear and usable, templates and resources are easy to find, and everyday processes feel intuitive and joined-up.

They also play a key role in supporting the delivery of UKMSA events, helping to coordinate logistics, manage information, and ensure all activities are well-organised, inclusive and aligned with UKMSA’s values. Proactive in spotting friction points across systems and operations, they resolve them constructively and collaboratively, always aiming to make things easier for others.

This role will suit someone who is calm under pressure, friendly, and unflappable; someone who brings patience and clarity when others feel frustrated, and who sees their job as enabling others to succeed. A natural organiser with a service mindset, the Operations Officer keeps things moving, keeps people informed, and brings a steady hand to the fast-paced, values-led environment of UKMSA.

Key responsibilities:

1. Support to the Director of Operations

· Provide flexible and proactive administrative support to the Director of Operations across a range of operational functions.

· Maintain and update Breathe and all HR records and internal trackers, ensuring information is accurate, current, and securely stored.

· Assist with project coordination, document preparation, supplier management, and other operational tasks as delegated.

· Ensure tasks are completed in a timely and organised manner, helping the Director manage priorities and maintain momentum.

2. Systems and process support

· Help the entirely remote staff and volunteers navigate UKMSA’s systems and tools (for example, platforms like SharePoint) with clarity and confidence.

· Work with other UKMSA staff to make systems more straight-forward. For example, work with the Finance Manager to help volunteers find easier ways to claim expenses.  

· Act as a practical, approachable source of support for system-related queries, ensuring others can easily find what they need to do their job. Adapt systems considering their experiences.

· Identify pain points in internal processes and work constructively with others to improve them, streamlining structures, simplifying workflows, and keeping things running smoothly behind the scenes.

· Maintain and update shared systems and spaces to ensure they are accessible, user-friendly, and fit for purpose.

 

3. First point of contact

· Receive, triage and manage incoming phone calls, emails, and letters to UKMSA, ensuring they are passed on promptly and appropriately to the right member of staff or volunteer.

· Maintain clear systems for logging, redirecting, and following up on incoming queries to support accountability and responsiveness.

· Identify and suggest ways to make it easier for people, both inside and outside the organisation, to get the information or help they need efficiently. For example, work with the Membership Manager and Head of Volunteering to develop a bank of frequently used resources and materials.

 

4. Events co-ordination

· Support the Director of Operations, colleague and external consultants in the planning and delivery of UKMSA events including conferences, online webinars, training sessions, and member gatherings.

· Liaise with venues, suppliers, speakers, and internal colleagues to ensure smooth and timely event logistics.

· Manage practical event delivery tasks such as attendee registration, materials preparation, evaluation collection, and post-event communications.

· Contribute to the creation of inclusive, safe, well-organised events that reflect UKMSA’s values and create value for members, volunteers, and partners.

 

Key expertise required:

· Strong administrative and organisational skills, with a proven ability to manage multiple tasks, meet deadlines, and maintain accuracy across a range of operational and logistical duties.

· Experience supporting senior leaders or operational functions, ideally in a charity, membership organisation or similarly values-led environment.

· Excellent communication and interpersonal skills, with the confidence and professionalism to liaise effectively with staff, volunteers, suppliers, and members of the public.

· Proficiency with digital systems and platforms, including file storage systems (e.g. SharePoint or Google Drive), spreadsheets, document templates, and basic CRM or event tools.

· Experience supporting events coordination, including handling logistics, communicating with participants, and ensuring smooth delivery.

· A practical and solutions-focused mindset, with the ability to spot inefficiencies or confusion in systems or processes and work constructively to improve them.

· Ability to work independently, using initiative to solve problems and manage priorities, while also being a supportive and collaborative team member.

· A calm, friendly and patient approach, especially when supporting colleagues or volunteers who are frustrated or unfamiliar with systems or processes.

· Understanding of confidentiality and data protection principles, with experience handling sensitive information responsibly and professionally.

· Experience working with volunteers, and a respectful, enabling approach that recognises the contribution and centrality of volunteers within the Shedding movement and wider charity.

· Commitment to UKMSA’s mission and values, with an appreciation for the volunteer-led nature of the Shedding movement and the culture it reflects.

What success looks like:

· People across the organisation feel supported, informed, and able to get things done. Staff and volunteers know who to go to for help, and when they do, the experience is clear, calm, and constructive.

· Systems and processes feel intuitive and smooth. The bumps have been ironed out, key resources are easy to find, and internal tools support rather than frustrate.

· Enquiries and issues are handled efficiently and appropriately. Whether it’s a public query or a board member request, it reaches the right person quickly and nothing falls through the cracks.

· Events are well organised, well attended, and well received. From logistics to follow-up, the Operations Officer plays a dependable role in making UKMSA events run smoothly and reflect the organisation’s values.

· The Director of Operations is well supported and can delegate confidently, stay focused on strategic work, and trust that operational details are being managed with care and follow-through.

· Colleagues describe the Operations Officer as calm, responsive and dependable. They are appreciated for being steady under pressure, friendly when others are stressed, and always looking for ways to make things easier.

· The role continues to evolve. As systems improve and the organisation changes, so does the shape of the role, with the postholder identifying new ways to add value and solve problems.

This job is not:

· This is not a strategic or senior leadership role. While the Operations Officer supports cross-organisational functions and works closely with senior staff, they are not responsible for setting strategy or making high-level decisions.

· This is not a purely administrative role. Although administration is an important part of the job, the role goes beyond task-based support, requiring initiative, systems thinking, and confident engagement with people across the organisation.

· This is not a technical IT role, though the postholder should be confident using digital systems and helping others navigate them.

· This is not a passive or isolated role. The Operations Officer is expected to proactively work closely with colleagues, volunteers, board members, and external contacts, often representing the operational “face” of the organisation and playing a key role in how things function day to day.

· This is not a static or routine-only role. As systems improve and the organisation evolves, the challenges and priorities will shift especially if the postholder is effective at smoothing processes and solving problems. The role requires adaptability, curiosity, and a willingness to respond to what’s needed.

Closing date: 1200hrs 9th October 2025
Interview : 24th October 2025

Position title: Health and Wellbeing Lead

Reports to: Head of Shed Development and Sustainability

Direct reports: None currently

Location: Remote (with regular travel)

Key stakeholders: UKMSA Volunteers, Sheds and Shedders, Head of Shed Development and Sustainability and team, Head of Volunteering

Salary: Level 3 – £30,000-£35,000

As Health and Wellbeing Lead, the purpose of your role will be to work with volunteers and colleagues to support Sheds and Shed Networks to improve men’s health and wellbeing across the UK. This work is within the context of informal, peer-led, self-determined spaces, where the emphasis is on activity not health prevention, which suits many men and works well for them.

This role involves engaging directly with Sheds and Shed Networks, supporting them to foster partnerships with local health and social care organisations, as well as supporting local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.

You will work with volunteers, colleagues and external experts to gather and share accurate, accessible and relevant resources, information and case studies related to men’s health and wellbeing with Sheds and Shed Networks. This will include developing and engaging with digital health tools, information and training, as well as taking an empowering and capacity building ‘train the trainer’ approach to the design and delivery of all training and workshops related to men’s health and wellbeing.

You will work closely with the Head of Volunteering to support volunteers to promote the role of Men’s Sheds in preventative and community-based health locally and will work with colleagues to support volunteers to actively contribute to promoting the role of Men’s Sheds in preventative and community-based health at a national level. 

You’ll be the main contact for volunteers, Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing.

Key responsibilities:

1. Sheds and Shed Networks

· Be the main point of contact for all Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing – ensuring you are approachable, responsive and consistent.

· Empower volunteers and colleagues to support Sheds and Shed Networks to foster partnerships with local health and social care organisations.

· Empower volunteers, colleagues and the wider Shed community to support local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.

2. Information and resources

· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to continuously gather, develop and update relevant resources, information and case studies related to men’s health and wellbeing. Regularly share clear and accessible information and resources with Sheds and Shed Networks.

· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to build knowledge and understanding of relevant organisations and services related to men’s health and wellbeing. Regularly share clear and accessible information about organisations and services with Sheds and Shed Networks.

· Work with Sheds and volunteers to gather case studies and develop resources highlighting Sheds that demonstrate innovation and best practice in the field of health and wellbeing.

3. Training and workshops

· Work with volunteers, colleagues and external partners to develop an empowering train the trainer model to enable Shed Leaders and Shedders to plan, deliver and evaluate training and workshops related to men’s health and wellbeing.

· Work with volunteers, colleagues and external partners to co-design and deliver training and workshops related to men’s health and wellbeing at UKMSA events.

· Support peer-to-peer learning amongst Sheds and Shed Networks through regional events, online forums, and learning networks.

4. Digital health and wellbeing

· Work with volunteers and colleagues to test and empower Sheds and Shed Networks to use digital platforms for hybrid training, remote participation, or digital inclusion efforts.

• Work with volunteers and colleagues to utilise and adapt data tools (e.g. CRM, health analytics and dashboards) for monitoring health and wellbeing related outcomes and for reporting impact.

5. Monitoring and Reporting

· Work with volunteers, Sheds and Shed Networks to collect and report data in relation to men’s health and wellbeing to demonstrate the role and impact of Men’s Sheds in preventative and community-based health.

· Work with volunteers, colleagues, Sheds and Shed Networks to contribute to relevant evaluation and research projects relating to Sheds and men’s health and wellbeing.

6. Stakeholder Engagement

• Work with volunteers to build relationships with local and regional health, community, and voluntary sector organisations.
• Represent UKMSA at relevant networks, events, and conferences.
• Contribute to the planning and delivery of the annual Shedfest and other key events, coordinating and supporting volunteer involvement in relation to men’s health and wellbeing.
• Work with colleagues, including the CEO, to build effective working partnerships across the UK men’s health sector  

Key expertise required:

• Knowledge, skills and experience in men’s health and wellbeing.
• Some knowledge of how to effectively improve men’s health and wellbeing in the Shedding context, and a willingness and interest in working with volunteers to develop and share expertise in this area.
• An understanding of the importance of taking an empowering train the trainer approach to planning, delivering and evaluating training and workshops related to men’s health and wellbeing.
• Ability to build relationships with local and regional health, community, and voluntary sector organisations, and to support others to do so.
• Skilled at actively collaborating with volunteers and subject matter experts.
• Confident communicator - able to build rapport, deliver training, and manage sensitive conversations.

· Strong relationship builder - able to connect with people, build trust and maintain long term engagement.

· Willing, able and confident to travel to meet volunteers and attend Shed events regularly.

· Confident working with data and systems - including CRM tools and digital tools.

· Proactive and creative - always looking for ways to improve how things are done.

· Self-motivated and able to manage your own workload without needing close supervision.

· An understanding of the nuances and limitations of how Sheds can support health and wellbeing

What success looks like:

• Strong, collaborative relationships established between Sheds, Shed Networks and local health and community partners.
• Demonstrable improvements in the health and wellbeing of Shedders through supported activities and case studies.
• Volunteers, Sheds and Shed Networks feel empowered and equipped to deliver activities that support mental and physical health.
• Health and care organisations view Men’s Sheds as trusted, valuable partners in preventative health and social prescribing pathways.
• Resources, training, and support materials are well-received, practical, and widely adopted in Sheds and across Shed Networks.
• Clear and impactful reporting informs and supports UKMSA’s work at a national level.

This job is not:

• An expert, clinical or therapeutic health role—you will not be expected to deliver personal care, therapy, or counselling.
• Solely office-based or desk-bound—this is a varied, outreach-focused role that involves relationship-building, travel, and hands-on support.
• Focused only on one region—this is a national role, requiring awareness of regional variations across the UK.
• A short-term fixer—you’ll be building capacity and confidence in communities for long-term sustainability, not quick fixes or prescriptive solutions.

This job description is intended to outline the general responsibilities and expectations of the role. It may be reviewed and updated as the organisation evolves, and from time to time you may be asked to take on other reasonable tasks that fall outside this scope - we’re a small team, and flexibility is part of how we work.

Closing date: 9th October 1200 hrs
Interview: 17th October

Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.

At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.

We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.

About the Role

As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.

This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.

Key Responsibilities

• Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
• Deliver high-quality stewardship and build strong, long-term relationships with supporters.
• Identify and secure new partnership and funding opportunities in line with organisational strategy.
• Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
• Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to income planning, forecasting, and the delivery of financial targets.

What We’re Looking For

• Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
• A track record of building successful relationships and delivering income growth.
• Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
• Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
• Strategic thinker with a creative mindset and the ability to spot new opportunities.
• Excellent communication, collaboration, and relationship-building skills.
• Comfortable working independently and managing multiple priorities in a fast-paced environment.

What you will receive in return:

At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:

• Competitive salary
• Flexible and remote working options
• Opportunities for personal and professional development
• A supportive, inclusive, and collaborative team culture
• The chance to help shape solutions to one of the UK’s most urgent social issues
• Enhanced annual leave
• Enhanced pension scheme
• EAP – Healthcare

Customer Services Advisor

We are seeking a confident and empathetic Customer Services Advisor to be the first point of contact for residents, delivering excellent service with an organisation making a real difference in women’s lives.

Position: Customer Services Advisor
Salary: £28,357 per year
Location: Hybrid, with 2 days per week in Hammersmith
Hours: Full-time, 35 hours per week, Monday to Friday
Contract: Permanent
Closing Date: Midday, Friday 19 September 2025
Interview Date: Week commencing 29 September 2025

About the Role

As Customer Services Advisor, you will play a key role in ensuring residents receive a responsive, professional and supportive service. You will be the first point of contact for enquiries, handling calls, emails and requests with empathy, accuracy and efficiency.

Key responsibilities include:

• Managing incoming calls and emails with professionalism and patience
• Handling tenancy and responsive repair queries
• Raising accurate works orders and liaising with contractors
• Recording and updating resident information
• Supporting rent payments and signposting financial concerns
• Assisting with lettings and void processes
• Responding to complaints and feedback to improve services

About You

We are looking for someone who can communicate clearly, stay calm under pressure and has a passion for excellent service.

You will bring:

• Experience in a customer-focused environment with call-handling responsibilities
• Strong written and verbal communication skills
• The ability to prioritise a busy workload and stay highly organised
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• A positive, empathetic and solution-focused approach
• The ability to work collaboratively as part of a team

Knowledge of social housing or property maintenance is an advantage but not essential.

About the Organisation

This is a not-for-profit housing provider with a long history of supporting people to live safely and independently in high-quality, affordable homes. With almost 1,000 properties across London, the organisation offers both general needs and sheltered housing, alongside an ambitious development programme delivering over 160 new homes in the coming years.

Residents are at the heart of everything they do, with a strong commitment to equality, inclusivity and empowerment, ensuring services continually improve to meet the needs of the communities they serve.

Other roles you may have experience of could include; Customer Service Officer, Housing Assistant, Contact Centre Advisor, Repairs Coordinator, Resident Services Officer, Tenancy Advisor. #INDNFP

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
 
Donations and data entry

- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the 
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.

Knowledge and experience:

- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation 
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers 
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
 
Personal characteristics should include:

- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Domestic Abuse Housing Manager 

Salary: £33,000 - £39,000

Location: Hammersmith (some travel to other service locations - Finsbury Park and Stratford)

Contract: Permanent

Hours p/w 35 hours (up to 2 days WFH)

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

You will be working for Advance London service as an experienced Domestic Housing Manager, responsible for overseeing the delivery of the London service. You will lead and manage the LWHSP project and the co-located IDVAs,

Being responsible for line managing and performance managing Regional Managers and project staff within the post holder’s responsibility, including annual appraisals and supervision.

Supporting Regional Managers to recruit, train and develop a team of competent and highly skilled IDVAs to provide a consistently high-quality service to women. Supporting IDVAs to ensure that Advance’s values, policies and procedures are embedded into service delivery.

Overseeing the management of caseloads and casework to a high-quality standard and monitoring the performance of your team, offering continuous coaching and feedback to ensure that Advance meets the specific KPIs and outcome measures for the contract, taking immediate action to manage poor performance as necessary.

About You:

To be successful as the Domestic Housing Manager you will need the below experience and skills:

You will bring your management experience of providing services to women experiencing Domestic Violence and Abuse including VAWG. With a significant experience of managing, developing and leading teams across a geographically dispersed region and remotely, including harnessing the strengths and potential of staff at all levels, building a strong team culture and maintaining staff motivation, particularly through periods of change. You will have substantial delivery of collaborative working with external agencies, stakeholders, subcontracted partners and extensive management of frontline workers

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing date: 27th September but interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Cycle to Work Scheme
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Job Title: Peripatetic IDVA

Service/Division: Domestic Abuse Services

Reporting to: Mobilisation and Implementation Manager

Direct reports:  None

Salary: £26,000 - £32,000 per annum

Hours: 35 hours (1-2 days per week working from home depending on placement)

Location: Various locations across London; including some time spent in Hammersmith

Contract Type: Permanent

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.

Job Summary

Advance delivers nationally accredited, high quality domestic abuse services across London. Advance's domestic abuse services are community based and include local authority commissioned advocacy services, co-located projects in a range of settings such as housing and children’s social care, and specialist projects for victim/survivors with different intersecting needs including children and young people.

As a Peripatetic Independent Domestic Violence Advocate (IDVA), you will provide front line support across Advance’s domestic abuse services, covering vacancies across teams to ensure service delivery remains effective and consistent. You will cover a range of roles all involving advocacy and support of people experiencing domestic abuse; some roles may also involve co-locating with partner agencies, delivering training or undertaking triage and assessment work. Your office location and pattern of work will change depending on your placement however all roles offer the opportunity for some hybrid working.

This role is an excellent opportunity to develop skills, knowledge and experience in a range of settings and would suit someone who is passionate about advocating for victim/survivors of domestic abuse. You will thrive in fast-paced environments and enjoy the diversity of working across a range of roles within different teams. An excellent understanding of domestic violence and its effects on women and children is essential, alongside some past experience working directly with victim/survivors of domestic abuse.

About You

To be successful as the Peripatetic IDVA you will need the below experience and skills:

You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge of safeguarding and legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. 

· Closing Date for Applications: Thursday 11th September 2025* 

· Interviews are taking place w/c 22nd September

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:  

· An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

· Additional days off to celebrate International Women’s Day, and for religious observance and moving home

· Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

· Pension scheme

· Enhanced maternity/adoption provision

· Access to our Employee Assistance Programme

· Employee eye-care scheme

· Clinical supervision for front line staff and first line management roles

· Refer a Friend Scheme - £250 for each referral who passes probation

· Organisation wide away days

· Thorough induction and training

· Career development pathways

************************************************************** 

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About The Role
Closing Date: 11th September
Interviews: 29th September
Are you passionate about using evidence and data for good? As a new role, you will have the exciting opportunity to support and transform how we use health-related dementia data in the development and curation of our strategic evidence base. Clear and impactful data is key to understanding the scale and impact of dementia in the UK, and this role will be pivotal to ensuring we’ve got what we need.
Your role will be critical to informing research, influencing and engagement activity through deep-dive analysis and synthesis of existing data, identification of potential data gaps and methods to fill them, and the production of jargon-free, engaging interpretation and information for both internal and external use.
You will work alongside the Dementia Data and Intelligence Lead, together providing expertise on evidence, data and insight in the context of dementia, ensuring that the Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence. You’ll also work closely with other members of the Strategic Evidence team - our in-house experts for dementia data, economics, care and clinical research evidence, responsible for gathering and generating evidence on the scale and impact of dementia across the UK, contributing authoritative, impactful evidence to inform policy making and strategic decision-making.
You will be part of an even larger Evidence, Policy & Influencing (EP&I) function, which is laser-focused on ending the devastation of dementia through changing policy. Teamwork and communication are key in this role – with colleagues internally and with the system externally to help make dementia the priority it needs to be.
This is an exciting opportunity to join the Strategic Evidence team and shape how we use data and intelligence to inform what we know about dementia.
About you
You’re a data analyst with previous experience of analysing data to inform policy and/or strategic decision making who thrives on bringing clarity to complex questions using data. You understand the importance of clear communication when it comes to sharing data and intelligence with technical and non-technical audiences. You’re passionate about using data and evidence for good, and you can understand the need for impactful data and evidence in the current health and social care landscape. You’re a trusted expert and critical friend, always considering the impact of your work on people affected by dementia.
Essential experience:

- Qualification in a discipline relevant to data analysis or equivalent demonstrable work experience.
- Skills in using statistical analysis techniques to draw impactful conclusions from complex data sets.
- Skills in data visualisation with the ability to tailor the communication of your findings to different audiences, using tools such as Power BI or ArcGIS.
- Experience of using software packages or coding languages to efficiently process data and produce shareable outputs (R Studio, SQL, Python etc.).
- Experience of preparing briefings, reports and other creative assets to support the sharing and mobilisation of data insights.
- Experience of providing advice and guidance on how to use data insights to team members and other internal colleagues.
- Experience of analysing and appraising data to inform policy and/or strategic decision making.
- Experience in using project and stakeholder management skills to deliver and monitor projects of work that require internal and external collaboration.

In addition to this, you will:

- Be a true team player, supporting colleagues and knowing when to ask for help.
- Be eager and able to work at a pace in a complex environment.
- Be independently minded and a critical thinker; curious and constantly questioning the status quo.
- Be an exceptional communicator, passionate about sharing best practices, insights and feedback effectively.
- For this application, we strongly recommend including a supporting statement letting us know how you meet the essential criteria and why you are motivated for this role.

What you’ll focus on:

- Informing data advocacy, helping us demonstrate a case for change around the need for improvements in dementia data, by building a deep understanding of the quality and quantity of health-related dementia data.
- Supporting the development and implementation of a strategic approach that enables the use of dementia specific and other relevant data in our strategic evidence base.
- Combining datasets from various sources externally, generating actionable insights on the scale and impact of dementia that are understandable and impactful for different audiences and purposes.
- Creating engaging content for internal and external use, using appropriate data visualisations to present data in engaging and easily interpretable ways for non-data professionals.
- Supporting the development and management of a more robust single point of truth to ensure correct usage and communication of data and statistics internally and externally.

Founded in the aftermath of the Second World War, Cumberland Lodge works with young people to understand the causes and impacts of social conflict and division, developing the next generation of leaders to create more just and inclusive futures. Our current programme focuses on four key areas: Youth & Democracy; Rule of Law; Freedom of Religion and Belief; and Intergenerational Dialogue in the Workplace.

We are seeking a Programme Officer to help develop and deliver our programme of activities. The successful candidate will join a thriving organisation as part of a small Programme team under the leadership of the Programme Director. The Programme Officer will play a key role in developing and managing our work underpinned by the twin objectives of nurturing young people as ethical leaders and creating programmes that empower others, through dialogue and debate, to tackle the causes and impacts of social division.

Job description

We are seeking to appoint a team player with a background in education or programme delivery,  who is well-organised and an efficient administrator, with excellent inter-personal skills. They must be intellectually curious with strong research abilities, and are confident and articulate communicators. Alignment with our ethos of seeking to address social division through constructive dialogue is essential.

This role will be responsible for managing the delivery of our cohort programmes including currently: Youth & Democracy, Rule of Law, and Gen Z and the City. There is scope for the development of new programme areas, including working with the arts and our public history project, as we respond to contemporary challenges.

Reporting to: Programme Manager

Working closely with: Programme Director, Programme Officer, Communications & Engagement team, Chief Executive, Front of House team

Job Description:

· Work with the Programme team, to design and deliver educational resources, workshops and conferences including our Youth & Democracy, Rule of Law, and intergenerational change programme areas;

· Deliver Exploring Ethics and other Cumberland Lodge workshops as requested;

· Identify potential partners and collaborate with stakeholders related to programme activity;

· Produce funding proposals;

· Produce and/or editing briefing papers and reports when required;

· Produce digital content for online learning and engage regularly with the community engagement platform, including identifying topics, producing webinars and podcasts;

· Act as Duty Officer for 8 weekends (involving, if required, giving welcome talks, leading Exploring Ethics Sessions, and escorting groups to the Royal Chapel). Accommodation is provided on these weekends.

· Attend departmental, staff, and ad hoc planning meetings

· Work with the Communications team to produce website and social media content relating to the Programme.

· Carry out history tours and welcome talks for external guests.

· Carry out other tasks as may be reasonably required to facilitate Cumberland Lodge’s work.

 Other

· Act at all times as an ambassador for Cumberland Lodge.

· In common with all Lodge staff, to work flexibly and to carry out such other duties as may be reasonably required to facilitate the smooth running of the business.

Person specification

You’ll have:

Essential Criteria:

· Undergraduate degree in a relevant social science or humanities discipline;

· Experience working with young people and youth organisations;

· Experience of facilitating group discussion in a learning environment;

· Experience of project and event organisation and management, from inception to evaluation;

· Experience identifying and applying for funding;

· Excellent communications skills, verbal and written, for a range of audiences;

· Ability to build and maintain networks across a range of sectors;

· Ethos of collaboration and team work;

· Experience using a range of IT packages and platforms.

The successful candidate will have a graduate qualification as a minimum requirement, in a relevant social science or humanities discipline, as the role will involve developing programmes with academic content. Working with young people, and experience designing and delivering teaching and/or training material, in formal and/or non-formal education settings, is also an essential criteria.

Desirable Criteria:

· Postgraduate degree in a relevant social science or humanities discipline;

· Conducting research into programme content;

· Design and delivery of online educational material (e.g. podcasting, Arc GIS Storymaps, animations etc).

Hours: 37.5 hours per week

Location: Based at Cumberland Lodge in Windsor Great Park. (Applicants should be aware that Cumberland Lodge is not easily accessible by public transport). 

Hybrid working available, with a minimum 3 days a week in the office.

The role requires flexible working.  There will be some weekend and evening duties, including programme events, facilitating workshops for visiting groups, talks and tours of the Lodge (shared on a rota basis). Accommodation will be provided on site when evening work is required.

Benefits

Annual leave: 33 days including Bank Holidays. The charity is closed over the Christmas period which will be deducted from the leave allocation. Use of a company car for business-related trips.

Pension: Standard Life contributory pension (10% contributions to support 5% personal contributions, with the option to increase personal contributions over and above 5%).

Additional benefits: Annualised hours working pattern. Lunch provided on-site. Death in service benefit 4 x salary after a probation period. Employee support benefits, includes access to a virtual GP service and mental health support.

How to apply

We seek to embody our vision of more peaceful, open, and inclusive societies as an employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

To apply for the role of Programme Officer, please send a CV and a covering letter explaining why you wish to apply and how you meet the criteria.Applications without a covering letter will not be considered.

First Interview Date:  Tuesday 14 October 2025

Second Interview Date: Tuesday 21 October 2025

Interviews will be conducted in person as it is important to get a sense of the site. On-line interviews will only be conducted in exceptional circumstances.

The Talent Set are excited to be working with Ronald McDonald House Charities UK to find a talented Philanthropy Manager to join their newly formed team at a pivotal moment in the charity’s growth. This is a hybrid working position, with the chance to work 2 days a week in a Ronald McDonald House or office (London, Liverpool, Birmingham, Brighton, Bristol, Cardiff, Edinburgh, Manchester, Southampton or Oxford) 

At Ronald McDonald House Charities UK, keeping families close is at the heart of everything they do. Across 14 Houses nationwide, the charity provides free ‘home away from home’ accommodation and vital support for families with a child in hospital, enabling over 530 families per night to support their children when they are needed most. 

This is a fantastic opportunity to design and deliver a major donor strategy that will secure transformational gifts, support capital projects, and build a high-performing Capital Appeal Board. You’ll play a leading role in cultivating and stewarding high-net-worth individuals, shaping compelling cases for support, and driving long-term philanthropic growth.

What you’ll do:

• Develop and deliver a high-value major donor strategy to meet ambitious income targets.
• Identify, cultivate, and steward relationships with high-net-worth individuals.
• Personally solicit significant five- and six-figure gifts.
• Lead on proposals, cases for support and impactful donor reporting.
• Support and develop a Capital Appeal Board to leverage networks and unlock transformational gifts.
• Collaborate across teams to align strategy and inspire confidence at every level.

What we’re looking for:

• A proven track record of securing five- and six-figure gifts from new and existing philanthropic donors.
• Strong experience in donor identification, cultivation, and stewardship.
• Excellent relationship-building, influencing and communication skills.
• Strategic thinker with confidence engaging senior stakeholders.
• Experience supporting or developing appeal boards (desirable).

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours for an initial discussion on the role, prior to submitting a full application with the Charity.
The closing date for this role is Monday 15th September, with first stage interviews scheduled for w/c 22nd September.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The National Youth Agency is looking for a new Policy and Public Affairs Manager to join our Policy, Insights and External Affairs Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £37,000 - £42,000 per annum, depending on experience
Remote: This role is homebased with travel for meetings, events and conferences and staff residentials.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
This is a unique opportunity to shape the future of youth work in England. As Policy and Public Affairs Manager at the National Youth Agency (NYA), you’ll play a central role in influencing national policy and driving change that impacts young people’s lives.
 
We’re looking for a dynamic and strategic individual to join our Policy, Insights and External Affairs Directorate. You’ll work closely with the Head of Policy and Public Affairs, line manage the Policy and Public Affairs Officer, and collaborate with colleagues and sector partners to deliver a bold and proactive policy agenda that champions youth work in policy making. Your work will ensure the voice of the NYA and the youth sector is placed at the heart of national policy and funding decisions.
 
This role is central to driving NYA’s policy impact: you will lead high-profile policy projects, build strong relationships with political and policy stakeholders, produce influential written outputs, curate strategic events, and represent the organisation at key external engagements. You’ll also be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates - using these insights to shape our influencing and advocacy efforts.
 
This is an exciting time to join the NYA. Your work will directly contribute to meaningful change for young people, helping to secure the recognition, investment and support that youth work deserves.
 
Key responsibilities for this role will include:
 

• Work with the Head of Policy and Public Affairs, Policy and Public Affairs Officer, and key internal and external stakeholders to help design, manage and deliver a cutting-edge policy agenda and stakeholder outreach programme
• Line manage the Policy and Public Affairs Officer, delegating work effectively and supporting their professional development
• Identify and build positive relationships with key political and policy stakeholders who are critical to advancing our mission and amplifying the voice of the youth work.
• Manage policy projects, including drafting project plans, timelines and budgets, in collaboration with key internal and external stakeholders
• Monitor the shifting national policy and political landscape, including parliamentary inquiries, consultations, political briefings and government announcements, and advise internal and external stakeholders on opportunities and risks
• Provide the secretariat for the National Youth Sector Advisory Board (NYSAB), convening the youth sector with government departments
• Build strong relationships with peer organisations and stakeholders and identify opportunities for collaborative working to further NYA’s mission
• Organise high-quality events and policy seminars to raise the profile of the organisation
• Manage the creation of a range of high-quality written outputs for various audiences, including policy briefings, blogs and consultation responses
• Work closely with the Head of Policy and Public Affairs and Local Policy and Partnerships Manager to connect and align our national and local policy influencing and work
• Represent the NYA at external meetings and events
• Please refer to our Candidate Pack for more information on the role and the requirements.

 
Why Work for NYA?
 

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:
 
To apply, please submit the following via our online application platform by 11:59pm on Sunday 14th September 2025:

• A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
• A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
• We will request data for our EEDI monitoring purposes, providing this is optional.

 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
REF-223415

Recruitment Officer Maternity Cover

 Hybrid – Teddington Office / FARA Shops/ Home-Based(2 days) | 12-Month FTC |

Are you an experienced Recruitment Administrator, Coordinator or Officer looking to take the next step in your career? Do you want to make a real impact in a purpose-led organisation? Join FARA Charity Shops as our Recruitment Officer and help us build inclusive, passionate, and diverse teams for our 40 FARA Charity Shops in London.

Why Join Us?

For over 30 years FARA has been transforming lives through our London charity shops and our work with vulnerable children and young people in Romania. As our Recruitment Officer, you’ll play a vital role in ensuring we attract, hire, and retain the very best people — both paid staff and volunteers — for our London retail operations. Through this role you will help support our joint efforts to fund the highly impactful projects in Romania.

What You’ll Be Doing

• Lead end-to-end recruitment for our charity shops and support functions across London
• Post job adverts and screen CVs via platforms like Indeed and social media whilst budgeting and managing costs associated with recruitment
• Arrange and at times attend interviews with hiring managers
• Build strong partnerships with hiring managers and support them throughout the hiring process
• Support with the development of recruitment and volunteering policies
• Develop and maintain recruitment processes to help ensure compliance and observe best practice at all times
• Develop, organise and deliver recruitment training for hiring managers
• Contribute to targeted recruitment campaigns in collaboration with our marketing team
• Manage the applicant tracking system (ATS) and recruitment metrics
• Help grow our volunteer programme and develop pathways for volunteer engagement
• Produce insightful recruitment reports for the Senior Leadership Team
• Champion equality, diversity and inclusion in all aspects of hiring

What We’re Looking For

Essential:

• Proven experience as a recruitment professional  (3+ years) and qualifications in the subject matter, preferably CIPD certified
• Experience working in charity retail, non-profit organisations and recruiting volunteers
• Strong knowledge of recruitment platforms and applicant tracking systems
• Experience producing reports for senior leadership
• Excellent interpersonal, written and verbal communication skills
• A proactive, solutions-focused mindset with great time management
• Passion for diversity, inclusion and collaborative working
• Comfortable working in a hybrid setup and travelling to shop locations

 What We Offer

• Salary: £32 – 34k
• 12-month fixed-term contract
• Hybrid working model (Teddington office, shop visits + remote working)
• 28 days holiday (inclusive of bank holidays)
• Full access to Employee Assistance Programme
• Team social events

Ready to make a difference?
Click Apply Now and submit your CV and a cover letter telling us why you’re a great fit for FARA

Are you a social media whizz with a passion for telling powerful stories? Keen to progress in your career in public relations and digital communications while making a real impact in the charity sector? Join Dravet Syndrome UK as a Marketing and Communications Manager (home based,16 hours/week) and bring your creativity and energy to a role where you’ll help shape our online presence, generate meaningful media coverage, and connect communities through engaging content.

Reporting to the Head of Marketing and Communications and working with the Marketing, Communications and Fundraising Manager in this varied position, you’ll drive DSUK’s social media activity, creating and scheduling posts across our social media channels. Alongside engaging online audiences, you’ll be instrumental in our proactive PR work—writing press releases, pitching stories to key media, responding to journalist enquiries, and helping develop compelling family case studies for campaigns. As part of a passionate and supportive team, you’ll collaborate to measure the impact of our communications and marketing work.

If you’re ready to grow your career in communications and want to make a difference for families affected by Dravet syndrome, we want to hear from you.

As part of DSUK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.

About Dravet Syndrome UK

Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.

The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping over 550 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.

What you will bring

Essential

· Demonstrable experience in planning and delivering engaging and targeted social media content to build community, raise awareness and drive engagement.

· Hands-on experience managing websites (using WordPress), delivering e-marketing campaigns (e.g. Mailchimp or similar), and applying SEO principles and other techniques to optimise digital communications and online visibility.

· Demonstrable experience in media relations, including writing press releases, working with case studies and successfully pitching and responding to a range of media (online, press, radio, broadcast)

· Demonstrable experience of working in charity, patient advocacy or healthcare sectors

· Ability to deal with people at all levels with empathy, tact and credibility

· Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences

· Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media and our website

· Act as a brand guardian, ensuring external designers and agencies understand and apply our brand, visual identity, and corporate communications guidelines effectively

· Strong organisational and project management skills, with the ability to prioritise

· Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)

Desirable

· Membership of a professional body such as Chartered Institute of Public Relations and/or a commitment to continuous professional development

 Why join Dravet Syndrome UK?

Join our dynamic and growing charity, where you'll thrive in an exciting and engaging environment. We are proud to be a family-oriented charity experiencing growth and fuelled by an ambitious plan for expansion. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our impact on people's lives. Join us today and contribute to making a lasting difference in the lives of those we support.

The closing date for applications is Wednesday, 24 September 2025, with shortlisting interviews taking place in early October with job to commence November 2025.

Our commitment to diversity

As part of our ambitions to improve equality and diversity, we welcome applications for this role from those who identify under any of the protected characteristics under the Equality Act 2010, which include race, age, disability, sex, religion or belief, sexual orientation, gender reassignment, marriage & civil partnership, and pregnancy and maternity.

Welcome to Retail with a difference

Imagine a retail career where every sale, every display, and every customer interaction directly supports compassionate care for those who need it most. At Princess Alice Hospice, our shops are more than just retail spaces—they’re community hubs that help fund vital hospice services.

With 40 high street locations, we combine professional retail standards with a heartfelt mission. As our Retail Area Manager, you’ll be the face of our values on the high street—leading teams, driving performance, and making a real difference every single day.

About the role: 

As a Retail Area Manager, you’ll take full ownership of a diverse portfolio of shops, leading and supporting teams made up of both paid staff and volunteers.

You’ll be responsible for driving profitability across all income streams while managing controllable expenses, ensuring each shop delivers an exceptional supporter experience through high standards of presentation and service.

This is a hands-on, field-based role where you’ll spend most of your time in-store—guiding teams, solving problems, and fostering a culture of excellence and care.

You’ll collaborate closely with colleagues across the Hospice to support day-to-day operations and contribute to the strategic development of our retail offering. This is a dynamic role that requires daily travel between shops and occasional weekend work, aligned with the needs of the business.  A current driving licence (with no more than six penalty points) is essential.

About You: 

This role is ideal for a confident and experienced Area Manager, preferably with a background in charity retail, though we warmly welcome applicants from across the retail (particularly fashion) and service industry with transferable skills.

You’ll be a natural leader with proven people management experience, excellent communication skills, and strong IT competence.

Self-motivated and solution-focused, you’ll thrive in a fast-paced environment where juggling multiple priorities is the norm. Your ability to build relationships at all levels, handle conflict constructively, and stay organised and flexible will be key to your success in this role.

As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service
• Training support and development opportunities 
• Employee Assistance Programme – promoting staff wellbeing 
• Access to blue light card discount 
• Access to Pension Scheme 

If you’re a motivated, organised leader who’s passionate about retail and community impact, we’d love to hear from you!

Discover a career where retail means more. The difference is You. 

Interview Date: 3rd October 2025

About us:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. 

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.